Filed Jan 18, 202318,534 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain 2019-2023 R1250GS, R1250GS Adventure, and R1250RTP motorcycles. In certain engine operating and riding conditions, the gearbox input shaft may become damaged or break, possibly resulting in a blocked rear wheel.
Risk. A damaged gearbox input shaft or a blocked rear wheel can increase the risk of a crash.
Remedy. Dealers will update the engine control unit software, free of charge. Owner notification letters were mailed February 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Filed Aug 20, 2020447 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain 2021 R 1250 RT, R 1250 R, R 1250 RS, R 1250 GS and R 1250 GS Adventure motorcycles. The tire pressure labels may not remain affixed to the motorcycle frame. As a result, these motorcycles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
Risk. If the label detaches from the motorcycle, proper tire pressure information may not be readily available. This could result in the rider improperly filling the tires which may affect motorcycle handling and control, increasing the risk of a crash.
Remedy. BMW will notify owners, and dealers will replace the tire pressure label, free of charge. The recall began October 19, 2020. Owners may contact BMW customer service at 1-800-525-7417.
All 2 campaigns on file, newest first.
What owners reported
Newest filings
Unknown or Other
Filed Dec 30, 2021SD
"BMW Motorrad no longer offers repair manuals for our motorcycles" BMW Motorrad has stopped offering Motorcycle service Data to consumers/end users. This lack of service data creates a significant safety hazard to those that perform their own repairs & maintenance! From: Customer Service BMW Motorcycles Sent: Thursday, December 30, 2021 9:15 AM To: ME Subject: Your Motorrad Correspondence Dear X, Thanks for your reply. After further researching your request, BMW Motorrad no longer offers repair manuals for our motorcycles. However, you can be assured I’ve forwarded your concerns to the appropriate individuals for internal review. We're sorry for any disappointment this may cause. Should you need to contact BMW Motorrad Customer Relations and Services again, you can reach us at 1-800-831-1117 Monday through Thursday from 9:00 a.m. to 9:00 p.m. ET and Friday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, BMW Motorrad USA Representative Original Message From: [ME] Sent: 12/27/2021 3:24 PM To: [email protected] Subject: Re: Your Motorrad Correspondence I have visited with my dealer regarding Factory Service Manual availability. That is how I learned that they are not available and hence my question to you. How/When service data be made available to consumers who need or wish to perform their own maintenance and repairs? Thank you. On Mon, Dec 27, 2021, 13:18 Customer Service BMW Motorcycles <[email protected]> wrote: Dear ME, Thanks for writing to
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 18, 2023. Source: NHTSA Office of Defects Investigation.