ENGINE FAILURE (WITH ONLY 60K MILES ON IT) WHILE DRIVING AT 70MPH WITHIN MINUTES OF WARNING LIGHT SAYING 'DRIVETRAIN MALFUNCTION'. THE ENGINE SHUT OFF, CAR WENT INTO NEUTRAL AND I HAD TO MANUALLY STEER AND BRAKE TO GET TO THE SIDE OF THE FREEWAY. WITHIN MINUTES, THE BATTERY DIED, SO I COULDN'T EVEN PUT THE CAR INTO NEUTRAL TO GET IT ONTO THE FLATBED TOW TRUCK. I EVENTUALLY WAS ABLE TO GET IT TOWED TO THE DEALER WHERE I BOUGHT IT CPO IN 2015 AND HAVE HAD IT SERVICED (I HAD EVEN HAD IT SERVICED THERE 3 WEEKS BEFORE THIS INCIDENT). THE ENGINE HAD RECEIVED THE "CUSTOMER CARE PACKAGE" IN 2015, AND I'VE ONLY HAD IT SERVICED THROUGH BMW DEALERS. 3 DAYS AFTER I HAD THE CAR TOWED TO THE DEALER, THE SA TOLD ME THERE WAS A COMPLETE ENGINE FAILURE AND THEY WOULD REPLACE THE ENGINE. IT'S BEEN THERE FOR 4 MONTHS NOW, WAITING FOR A NEW ENGINE, AND THE MANAGER OF THE SERVICE DEPARTMENT CAN'T PROVIDE AN ESTIMATE ON WHEN THE NEW ENGINE WILL ARRIVE. I CONTACTED BMW NA, AND THEY WERE ALSO UNABLE TO TELL ME WHEN A REPLACEMENT ENGINE COULD BE EXPECTED. I'M NOT EVEN SURE I WANT A REPLACEMENT ENGINE THAT HAS THE POTENTIAL TO FAIL AGAIN.
2012 BMW 750Xi
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the engine. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Engine | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsEngine
Filed Nov 1, 201860,000 milesCA
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.