TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD ABNORMAL NOISES UNDERNEATH THE HOOD AND THE POWER TRAIN WARNING INDICATOR ILLUMINATED. BMW OF GREENWICH AND BMW OF MAMARONECK SERVICE (110 MIDLAND AVE, PORT CHESTER, NY 10573, (914) 881-3600) INFORMED THE CONTACT THAT THE VEHICLE WAS LEAKING OIL AND THE TIMING CHAIN AND OIL PAN NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
2012 BMW 528i complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
LAST WEEK MY WIFE WAS ON THE FREEWAY WHEN ALL OF A SUDDEN THE CAR STALL AND LOST POWER, MY WIFE WAS ABLE TO BARLEY PULL TO THE SIDE OF THE FWY WHEN THE CAR COMPLETELY STOPPED. NO WARNING MESSAGES OR NOISES JUST STOPPED. FORTUNATELY NO ACCIDENT OCCURRED DUE TO THIS BUT COULD HAVE BEEN AN UGLY ONE. THE CAR WOLD NOT START AND WAS TOWED TO MY HOUSE AND WAS INSPECTED BY MY MECHANIC. HE FOUND BROKEN PIECES OF THE TIMING GUIDE AND METAL SHAVINGS INSIDE THE ENGINE. I SEE THAT THERE WAS AN EXTENDED WARRANTY FOR THIS ISSUE BUT IT WAS ONLY EXTENDED TO 70K MILES. I WAS NOT AWARE OF THIS ISSUES AND SPECIALLY NOT THIS BIG WHERE I WOULD ENDANGER MY FAMILY WHEN THE CAR WOULD DIE WHILE DRIVING. I NOW HAVE MIXED FEELINGS ABOUT BMW. I HAVE A PAYMENT ON A CAR THAT IS WELL KNOWN AND LUXURY ALL AROUND THAT FAILED DUE TO POOR QUALITY PARTS ON THE MOST IMPORTANT PART OF A CAR 'THE ENGINE'. PLEASE LET ME KNOW MY OPTIONS AND HOPEFULLY I DON'T GET DISCOURAGED TO EVER BUY ANOTHER BMW.
I WAS DRIVING DOWN THE HIGHWAY AND MY 'LOW OIL PRESSURE' LIGHT CAME ON SO I PULLED OVER TO THE SIDE OF THE ROAD IMMEDIATELY AND SHUT THE CAR OFF. I HAD THE CAR TOWED TO A CERTIFIED BMW REPAIR SHOP GLOBAL IMPORTS. THE BMW SERVICE CENTER CONFIRMED THE FAILURE WAS THE DRIVE CHAIN CAUSING THE ENGINE TO SEIZE AND NEEDING TO BE REPLACED. AS I RESEARCHED THE ISSUE I FOUND THOUSANDS OF SIMILAR INTERNET STORIES ELABORATING ON THE DESIGN FLAWS IN THE ENGINE THAT USES PLASTIC FLYWHEELS FOR THE DRIVE CHAIN/OIL PUMP CHAIN. BMW EXTENDED THE WARRANTY FOR THIS ISSUE BEYOND THEIR NORMAL 4 YEAR 48,000 MILES TO 7 YEARS AND 70,000 MILES. I AM AT 76,000 MILES JUST OUT OF WARRANTY. IT IS ODD THEY EXTENDED THE WARRANTY YEARS BY 3 BUT ONLY EXTENDED THE WARRANTY MILES AN ADDITIONAL 22,000 MILES OR AN AVERAGE OF 7,333 MILES PER YEAR. WHO ONLY DRIVES 7,333 MILES A YEAR. BMW'S OTHER EXTENDED WARRANTIES USUALLY OFFER AN AVERAGE OF 12,000 MILES PER YEAR ON THE ADDITIONAL YEARS IT IS EXTENDED. THE OTHER EXTENDED WARRANTIES FOR THIS ENGINE WERE EXTENDED 10 YEARS AND 120,000 MILES. I WAS DILIGENT IN CHANGING THE OIL LONG BEFORE THE RECOMMENDED CHANGE INTERVALS ISSUED BY BMW. THERE IS NO REASON AN ENGINE WOULD SEIZE AT 76,000 MILES WHEN THE REGULAR MAINTENANCE WAS FOLLOWED UNLESS THERE WAS A MAJOR ENGINE DESIGN FLAW. BMW HAS ALREADY ACKNOWLEDGED THE ENGINE DESIGN ISSUES BY EXTENDING THE WARRANTY ON THE 'TIMING CHAIN AND OIL PUMP DRIVE CHAIN', 'ENGINE OIL FEEDLINE' TO THE TURBO CHARGER AND THE 'FUEL TANK LEAK
MY CAR HAS ALWAYS BEEN SERVICED THEY BMW SERVICE DEPARTMENT. THERE IS A RUNNING LOG. CAR WAS LAST SERVICED BACK IN OCT. MY CAR HAD BEEN THERE 2 TIMES PREVIOUSLY. NOT SURE HOW METAL SHAVING WOULD END UP IN MY ENGINE. MY VEHICLE IS OUT OF WARRANTY. 109,000 MILES. I HAVE THE SAME DRIVING PATTERNS. WARNING ISSUED WHILE DRIVING ENGINE OIL PRESSURE. PULLED OVER , CAR TURNED COMPLETELY OFF. YOU COULD HERE THE CAR TRYING TO RESTART. CAR WAS TOWED TO THE BMW SERVICE DEPARTMENT. I WAS TOLD A NEEDED TO REPLACE THE ENGINE. NOT SURE HOW OR WHY I NEVER RECEIVED ANY INDICATION OF ENGINE FALLIURE. I'M THE SECOND OWNER OF THIS CAR. MY SERVICE RECORDS PROVE I HAVE FAITH FULLY BOUGHT MY CAR IN FOR SERVICE WHENEVER NEEDED OR ANY ISSUE WOULD ARISE. NOT I'M TOLD I'M RESPONSIBLE FOR PAYING THE REPAIRS. BMW HAS ISSUED SEVERAL RECALLS. THIS IS CLEARLY ANOTHER ISSUE THAT SHOULD BE INVESTIGATED AND BMW SHOULD ASSUME RESPONSIBILITY.
ON A RAINY OCTOBER 13, 2018, WHILE RIDING ON THE HIGHWAY(RTE. 422) WITH MY 7 YEAR OLD SON MY BMW 528I STOPPED RUNNING; WITHOUT WARNING. MIRACULOUSLY, WE COASTED ON THE HIGHWAY RAMP INTO THE DEALERSHIP DRIVEWAY. THE VEHICLE WAS DIAGNOSED WITH AN INTERNAL ENGINE FAILURE, WHICH REQUIRED $12,000+ TO REBUILD/REPAIR. CURRENTLY, THE PAYOFF IS $13,895.32 TILL 11/25/18. THE MONTHLY PAYMENT IS $425.00 AND THE DATE OF MATURITY FOR THE LOAN IS 9/15/21. I PURCHASED THE VEHICLE UNDER A PRE-OWNED CERTIFIED GUARANTEE, WHICH EXPIRED IN JULY. THE CAR WAS REGULARLY SERVICED AND I KEPT ALL OF MY PAPERWORK. UPON RESEARCHING THE ENGINE FAILURE, I DISCOVERED THAT THIS IS A COMMON PROBLEM. IN FACT, PRESENTLY, AN ACQUAINTANCE OF MINE HAS HIS CAR AT THE BMW CLEVELAND DEALERSHIP WITH THE SAME PROBLEM. THESE ENGINES SUFFER RELIABILITY ISSUES THAT RESULT FROM PROBLEMS RELATING TO THE TIMING CHAIN, FUEL INJECTORS, MASS AIRFLOW SENSORS, CRANKCASE VENT LINES, BATTERY, THE ENGINE VACUUM PUMP AND LOW-PRESSURE FUEL SENSORS. SUCH PROBLEMS LED TO MORE SERIOUS CONCERNS SUCH AS EXCESSIVE BATTERY DRAINAGE (THE 'BATTERY DEFECT'), OIL LEAKAGE (THE 'OIL DEFECT') AND ENGINE SEIZURE, OFTEN CAUSING PISTONS TO CRACK THE ENGINE BLOCK DUE TO THE HIGH PRESSURE (THE 'ENGINE DEFECT'). ADDITIONALLY, THE ENGINES EXPERIENCE INTERNAL ENGINE FAILURE DUE TO LOOSE METAL SHARDS IN THE ENGINE. MY QUESTION IS...HOW DID THE VEHICLE PASS THE MULTI-POINT INSPECTION TO EARN THE PRE-CERTIFIED DESIGNATION?
CAR SHUT DOWN WITHOUT ANY WARNING , IT WILL CAUSE A MAJOR AND SERIOUS DAMAGE, HAPPENED WITH ANOTHER FAMILY MEMBER OWN A SAME CAR
CAR STALLS WHILE DRIVING ON THE HIGHWAY AND MESSAGE POPS UP ON THE SCREEN SAYING 'FUEL SUPPLY FULL DRIVE PERFORMANCE NOT AVAILABLE,DRIVE MODERATELY AND CAR SHUTDOWN AND WON'T START. AFTER AN HOUR OR SO IT WILL START BACK UP . TOOK IT TO THE SHOP TWICE BUT NO CODES . THIS HAS HAPPENED 3 TIMES.
WHILE DRIVING, THE ENGINE STALLED AND COMPLETELY TURNED OFF. I LOST POWER STEERING AND THE ABILITY TO USE MY BREAKS. I LOST CONTROL OF THE CAR. I CAME TO A STOP IN THE INTERSECTION OF TWO STREETS WHERE THE SPEED LIMIT WAS 45 MPH. UNITED BMW - ROSWELL, GA SAID THE FUEL PUMP FAILED AND IT SHORTED THE EKPS MODULE. $1900 IN TOTAL. BMW HAS ISSUED RECALLS FOR THE FUEL PUMP FAILURE FOR YEARS 2007 TO 2012. BMW RECALLS VARIOUS VEHICLES WITH FUEL PUMP ISSUE THE FUEL PUMP MAY STOP WORKING, POSSIBLY CAUSING AN ENGINE STALL HTTPS://WWW.CONSUMERAFFAIRS.COM/NEWS/BMW-RECALLS-VARIOUS-VEHICLES-WITH-FUEL-PUMP-ISSUE-102816.HTML
MY WIFE AND I WAS DRIVING ON 95 A VERY BUSY HIGHWAY WHEN A LIGHT CAME ON SAYING LOW OIL PRESSURE TO PUMP WE WERE IN THE LEFT LANE TRYING TO GET OVER BY THE TIME WE MADE IT TO THE RIGHT LANE THE CAR HAD STOPPED WE JUST MADE IT WE COULDN'T GET OVER AS MUCH AS WE WOULD HAVE LIKE THE CAR JUST SHUT OFF I THANK GOD WE MADE IT OFF THE HIGHWAY IT COULD HAVE BEEN WORSE THE CAR DIDN'T GIVE US A WARNING ABOUT OIL WAS LOW THE ONLY WARNING WE GOT WAS A FEW MINUTES BEFORE THE CAR CUT OFF EVEN WILL THE LIGHT CAME ON ABOUT THE PUMP THE OIL LEVEL IN OUR CAR WAS STILL NORMAL NO KIND OF SIGN OF OIL BEING LOW AND THE CAR WASN'T DO FOR A OIL CHANGE WE KEPT UP WITH THE MAINTENANCE NOW DUE TO NO WARNING ABOUT THE OIL BEING LOW MY ENGINE IS GONE
THE CAR FRONT AND REAR TIRES WERE OF DIFFERENT SIZE AND I NOTICED WHEN I GOT THE CAR FROM DEALER NEXT DAY AS THE CAR WOULD DRIFT TOWARDS ONE SIDE. IT GAVE "DRIVETRAIN ERROR" SINCE ITS ALL WHEEL DRIVE WITH POWER NOT BEING EQUALLY DISTRIBUTED DUE TO DIFFERENT RPM ON FRONT AND REAR. THIS WASN'T THE CASE WHEN I TEST DROVE THE DAY BEFORE. I KEPT THINKING ITS A TRANSMISSION ISSUE BUT IT WAS TIRE THAT WAS CAUSING IT. AT HIGH SPEED (40-60MPH) WHEN I TAKE OFF FROM GAS THE CAR WOULD DRIFT TO ONE SIDE AND WOULD STALL. THIS IS SERIOUS SAFETY ISSUE AND COULD HAVE CAUSED NOT ONLY PASSENGER LIFE BUT ALSO MAJOR TRANSMISSION AND DRIVETRAIN BREAKDOWN. THE DEALER SWAPPED THE TIRES BECAUSE WITH MISMATCHED TIRES THE CAR WOULD HAVE BEEN NON-DRIVABLE AT THE TIME I BOUGHT. THIS AWD IS VERY SENSITIVE TO TIRES TREAD DIFFERENCES. AFTER CALLING DEALER HE IS DENYING AND SAYING ITS "AS-IS" AND NOT RESPONSIBLE FOR ANYTHING.
VACUUM PUMP; EPDW, VACUUM LINES - A VACUUM PUMP IS USED TO SUPPLY A VACUUM FOR TEH VEHICLE COMPONENTS THAT REQUIRE THIS, SUCH AS THE BRAKE BOOSTER.
TL* THE CONTACT OWNS A 2012 BMW 528I. WHENEVER THE FRONT PASSENGER SEAT WAS OCCUPIED, THE AIR BAG AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (CENTER BMW, 5201 VAN NUYS BLVD, SHERMAN OAKS, CA 91401) WHERE IT WAS DIAGNOSED THAT THE SEAT SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY OR RECALL; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR REPAIRS. THE FAILURE MILEAGE WAS 47,000. *TT
TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE WAS THE SAME AS INDICATED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT NOTIFIED AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP MONITOR WAS BURNED AND THE FUEL PUMP FAILED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,420. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING 30 MPH, THE FUEL SUPPLY INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAITED A FEW MINUTES AND WAS ABLE TO RESTART THE VEHICLE TO CONTINUE DRIVING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO BMW OF MONROVIA (1425 MOUNTAIN AVE, MONROVIA, CA 91016) WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 53,500.
I HAVE A OCT 2011 BMW 528I AND IT STALLED OUT WHILE I WAS TRAVELING IN EXCESS OF 45 MILES PER HOUR ON A VERY BUSY STREET ON 03/13/2018. THE SERVICE INDICATOR FOR THE FUEL PUMP ILLUMINATED. IT WOULD NOT RESTART, SO IT WAS TOWED. THE CAUSE WAS A FUEL PUMP FAILURE. WE WERE LUCKY THAT WE DIDN'T CRASH ON THE HIGHWAY. THE DEALERSHIP WON'T ACCEPT MY CAR AS THE RECALL BECAUSE THE CAR WAS MANUFACTURED IN OCT 2011, BUT IT HAS THE SAME FAILURE AS THE OTHER CAR THAT WAS RECALLED.
I OWN A 2012 BMW 528I (OCT 2011). WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SUDDENLY STALLED AND BECAME INOPERABLE. THE FAILURE OCCURRED WHILE DRIVING ON THE FREEWAY. THE VEHICLE WAS TAKEN TO AN BMW WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE WAS FAULTY AND NEEDED TO BE REPLACED. I WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM), ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 63000. THIS IS ILLEGAL AND UNFAIR.
TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SUDDENLY STALLED AND BECAME INOPERABLE. ON TWO SEPARATE OCCASIONS, THE FAILURE OCCURRED WHILE DRIVING ON THE FREEWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS CALLED (BOB SMICH BMW, 818-346-3144) AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM), ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 95,000.
MY CAR WAS MANUFACTURED IN THE RECALL OF A FUEL PUMP MODULE BUT THE VIN IS NOT LISTED SO RECALL DOES NOT EFFECT MY CAR. HOW IS THIS POSSIBLE AND DANGEROUS LOST POWER ON HIGHWAY
WHILE DRIVING, THE CAR STARTED TO HESITATE, DIDN'T ACCELERATE, AND SHUT DOWN. WHILE TURNING OUT OF THE GAS STATION ONTO THE MAJOR ROAD, IT STALLED. I HAD TO PUT THE CAR IN PARK AND THEN TRIED TO RESTART IT. AFTER THE THIRD TRY IT RESTARTED. ONCE AFTER STARTING THE VEHICLE, THE CAR STARTED TO SHAKE VIOLENTLY AND A MESSAGE CAME UP ABOUT THE POWERTRAIN.
VEHICLE WAS STARVED OF OIL. NO WARNING SHOWED UP IN THE INSTRUMENT PANEL. THE VECHLE DIED ON A HIGH SPEED ROADWAY AND COULD NOT BE PUT INTO NEUTRAL TO GET IT TO A SAFE LOCATION OFF THE ROAD. THE TOW OPERATORS COULD NOT MOVE IT EITHER. CARS WERE SWERVING AND BRAKING TO AVOID HITTING MY VEHICLE. BMW TOLD ME TH OIL ISSUE WAS MY FAULT. COME TO FIND OUT THERE ARE 2 LETTERS SENT FOR WARRANTY EXTENSIONS FOR OIL PUMP DRIVE CHAIN AND ENGINE OIL FEED LINE. BECAUSE I DO MY OWN OIL CHANGES BMW STATED THE OIL ISSUE WAS MY FAULT. THIS IS A SAFETY PROBLEM AND SHOULD NOT BE A WARRANTY EXTENSION BUT AN OFFICIAL RECALL! THERE ARE DOZENS OF COMPLAINTS ONLINE REGARDING THE SAFETY ISSUES WHEN THIS CAR DIES IN THE ROADWAY. SOMETHING NEEDS TO BE DONE ABOUT THIS!!!
WAS DRIVING DOWN THE STREET AND CAR STOPPED. DEALER SAID I NEEDED A NEW ENGINE ON A 3 YR OLD CAR. ENGINE COVERED UNDER WARRANTY.A FEW YEARS LATER THE DRIVE SHAFT FAILED AS I WAS DRIVING. BELIEVE IT WAS RELATED TO REMOVING ENGINE AND NOT SECURING ALL PARTS. HOW COULD THIS HAPPEN TO A 5 YR OLD CAR? DEALER NOR BMW USA WOULD NOT COVER THE 2800 COSTS.
I WAS DRIVING MY CAR HOME FROM WORK AND IT JUST CUT OFF , I PUT THE CAR IN PARK AND RESTARTED MY CAR THIS WAS IN MAY 2017 AND ON JULY 13 2017 I WAS SITTING AT A RED LIGHT AND STOP SIGN TURNED GREEN AND I PUSH ON THE GAS BUT THE CAR CUT OFF AGAIN .
VEHICLE ENGINE DIED ON THE HIGHWAY WHILE MOVING IN 55MPH TRAFFIC. COULD NOT GET THE VEHICLE INTO NEUTRAL TO MOVE IT TO A SAFE LOCATION. ALMOST HIT BY SEVERAL VEHICLES. VERY VERY VERY DANGEROUS! THE TOW OPERATOR COULD NOT GET THE VEHICLE INTO NEUTRAL TO TOW IT.
AT 2:30AM ON 4/29/17 SATURDAY MORNING, WE HEARD A LOUD BANG WHILE DRIVING 70MPH ON THE INTERSTATE...TURNS OUT THAT THE SUNROOF EXPLODED OUT OF NO WHERE...GLASS WAS ALL OVER US...VERY SCARY SITUATION.
CAR WAS ON WHILE PARKED AND JUST SHUT OFF WOULD NOT START BACK UP . TOOK IT TO THE DEALERSHIP FOUND OUT THAT THE FUEL PUMP AND MODULE NEEDS TO BE REPLACED
ON TWO OCCASIONS VEHICLE SUDDENLY OFFERS AN ALERT AND STOPS ACCELERATING AND STALLS ON THE FREEWAY LEAVING US STRANDED. THE CAR WAS TAKEN TO THE BMW DEALER AND CORPORATE WAS MADE AWARE OF THE SITUATION AFTER THE FIRST INCIDENT AND DIDN'T FIX IT. THEY KEPT IT FOR ABOUT APPROX10 DAYS AND ONLY REPLACED THE BATTERY. THREE WEEKS LATER THE SECOND INCIDENT HAPPENED. THIS TIME WE TOOK A PICTURE OF THE ALERT ON DASH SCREEN WHICH SAID FUEL SUPPLY PROBLEM. THEY REPLACED THE FUEL PUMP BUT OBVIOUSLY THEIR PARTS ARE FAULTY. THEY DIDN'T CONVEY TO ME THAT THEY FIXED THE PROBLEM WITH THE PUMP BUT ONLY THAT THEY PUT IN A NEW ONE. THE CAR PLACED US IN LIFE THREATENING SITUATIONS AND WE ARE NOT SECURE DRIVING IT. I ASKED FOR BMW TO REACQUIRE THE VEHICLE BUT THEY REFUSED. THERE IS NO GUARANTEE THE CAR WILL NOT SO THE SAME THING. I IMAGINE THOUSANDS OF CUSTOMERS HAVE EXPERIENCED THE SAME PROBLEM YET ,BMW DIDN'T CATCH AND DID MY CAR AFTER THE FIRST INCIDENT. THE CAR WAS IN MOTION ON THE FREEWAY WITH FAST MOVING TRAFFIC IN BOTH CASES. WE ARE VERY FEARFUL AND DISGUSTED. DATE BELOW NOT EXACT. *TR
TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHUTTER AND THE ENGINE OIL INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. UPON STOPPING AND CHECKING UNDER THE HOOD, THE CONTACT NOTICED THAT THE PLASTIC OIL FILTER HOUSING FRACTURED AND SPILLED ALL OVER THE ENGINE AND INTO THE COOLANT SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL FILTER HOUSING NEEDED TO BE CHANGED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN A RECALL; HOWEVER, THERE WAS A MANUFACTURER'S CUSTOMER SATISFACTION CAMPAIGN FOR THE ISSUE. THE MANUFACTURER REFUSED TO REPAIR THE VEHICLE PER THE CUSTOMER SATISFACTION CAMPAIGN BECAUSE THE MANUFACTURER ALLEGED THAT THE ENGINE WAS CHANGED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING 20 MPH, THE VEHICLE LOST POWER. THE COOLANT FLUID, TRANSMISSION MALFUNCTION, AND PLEASE HAVE CAR SERVICED LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL FILTER HOUSING NEEDED TO BE CHANGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN A RECALL, BUT THERE WAS A MANUFACTURER COMMUNICATION. THE FAILURE MILEAGE WAS 34,000.
VEHICLE BOUGHT IN JULY 2014 WITH ~24K MILES; STILL UNDER FACTORY WARRANTY. MAINTENANCE MAINTAINED. 9-12 MONTHS LATER, A "DRIVE TRAIN MALFUNCTION" LIGHT CAME ON. I HAD JUST LEFT THE DEALERSHIP SO I CALLED THEM AND THEY TOLD ME TO BRING IT BACK IMMEDIATELY; I DID. MANY TESTS LATER, WAS TOLD MY "MOTHERBOARD DIED" (DME UNIT); AFTER A MONTH IN THE SHOP...REPAIRED. NOW, 4/2016, LESS THAN 60K AND FRESH OUT OF WARRANTY...I WAS DRIVING HOME WITH MY SON ON THE INTERSTATE, ABOUT TO GET OFF OF MY EXIT AND ANOTHER "DRIVE TRAIN MALFUNCTION AND LOW ENGINE PRESSURE" LIGHT COMES ON AND THEN ALL OF A SUDDEN MY CAR STOPPED ON THE 4 LANE OFF-RAMP. AFTER WAITING FOR AN HOUR FOR THE TOW TRUCK TO ARRIVE AND TRYING TO PUT MY CAR INTO NEUTRAL AND ABOUT 30 MIN WITH THE TOW TRUCK DRIVER TRYING TO PUT THE CAR IN NEUTRAL, I CALLED THE BMW DEALERSHIP AND I FOUND OUT THAT BECAUSE MY CAR IS ALL ELECTRIC IT CANNOT BE PUT INTO NEUTRAL; A WEEK AT THE DEALERSHIP AND STILL THERE AS I TYPE'DIAGNOSIS: TIMING CHAIN BROKE INTO THE ENGINE AND NOW THE CAR NEEDS A NEW ENGINE WHICH I WAS QUOTED TO BE $21,000. THE CAR IS ONLY 4 YEARS OLD!!!!! NEEDLESS TO SAY, IT WAS BY THE GRACE OF GOD THAT MY SON AND I WERE NOT INJURED OR KILLED WHEN THE ENGINE JUST SHUT OFF IN THE MIDDLE OF TRAFFIC. AND ON TOP OF THAT, IT IS ABSURD THAT THE CONSUMER CANNOT MANUALLY PUT THIS VEHICLE INTO NEUTRAL TO MOVE IT OUT OF HARM'S WAY IF IT'S POSSIBLE TO DO SO. THE ONLY WAY TO PUT THE CAR IN NEUTRAL WHEN INOPERABLE IS TO TAKE IT TO THE DEALERSHIP.
THIS 2012 BMW 528, WHILE STANDING STILL ON A CITY STREET, WAS STRUCK FROM BEHIND ON THE LEFT REAR CORNER AND THE ACTIVE HEADREST RESTRAINT SYSTEM WAS ACTIVATED STRIKING THE DRIVER IN THE HEAD AND CAUSING A TRAUMATIC BRAIN INJURY.
MY BMW 528I 2012 I BOUGHT USED IN APRIL 2015. IN NOVEMBER 2015 MY CHECK ENGINE LIGHT CAME ON. THEN IT WENT AWAY , BUT A WEEK LATER IT CAME ON AND ANOTHER LIGHT SAYING THE COOLANT WAS LOW. I TOOK IT TO BE TOPPED OFF THAT DID NOT WORK. MY CAR WENT FROM YELLOW ZONE TO RED SEVERE WHEN DRIVING HOME WITH MY KIDS ON A BUSY STREET. MY CAR BEGIN TO OVERHEAT . I TOOK IT HOME IMMEDIATELY . THE CAR LOSS ALL POWER IT WOULD NOT DRIVE FASTER THAN 25 MPH . I KNEW WHAT EVER IT WAS GOING TO BE COSTLY. MY CAR SAT FOR A MONTH UNTIL I THOUGHT I HAD ENOUGH MONEY TO FIX. LOW AND BEHOLD I TOOK IT TO A BMW DEALERSHIP THERE HAVE BEEN ONE CAMPAIGN FOR THERMOSTAT AND ONE RECALL ON THE OIL FILTER HOUSING. THERE HAS SEEM TO BE AN ISSUE I WAS UNAWARE ABOUT. THE DEALER IS SAYING BECAUSE OF THE COOLANT MIXING WITH OIL AND THE CAR OVERHEATING THERE IS POSSIBLE ENGINE DAMAGE. 20K WORTH OF DAMAGES . I HOPING BMW HELPS BECAUSE MY CAR IS AT THE DEALER STILL BECAUSE OF THIS HORRIBLE MALFUNCTION. I HAVE ATTACHED A THREAD I FOUND ONLINE THAT BMW SENT OUT TO ALL THE CONSUMERS IN JULY 2015 THAT I WAS NOT MADE AWARE OF.
TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATE 01/15/16 MA *CN
TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE AT A COMPLETE STOP, THE VEHICLE VIBRATED EXCESSIVELY AND THE CONTACT HEARD AN UNUSUAL NOISE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED BECAUSE OF THE DEFECTIVE OIL RESERVOIR. THE FAILURE CAUSED THE ENGINE OIL TO MIX WITH THE COOLANT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
LAST MONTH MY CAR WAS APPROXIMATELY 52,200 MILES (OUT OF WARRANTY) AND LEAKING OIL ALL OVER MY DRIVEWAY AND UNDER THE HOOD. IT COST ME $1570 TO FIX BY REPLACING THE FITER CASING. LUCKILY THAT THE OIL LEAK WAS IN MY DRIVEWAY. WHAT IF I WAS ON THE FREEWAY? THIS IS TOTALLY UNSAFE CAR TO DRIVE. THE LOCAL SHOP TOLD ME THAT THE FILTER HOUSING (2012 VERSION) WAS MADE OF PLASTIC AND THE CURRENT BMW ONE 2014 IS MADE OF METAL. THE LOCAL SHOP TOLD ME TO CALL BMW IF THERE IS ANY RECALL FOR THIS. SO BEFORE FIXING IT LOCAL SHOP, I DID CALL THE CREVIER BMW IN SANTA ANA, CA AND THE SERVICE ADVISOR TOLD ME THAT THERE IS NO RECALL FOR THE FILTER HOUSING AND MY CAR WAS OUT OF WARRANTY. I TOLD THE BMW ADVISOR THAT I CANNOT BELIEVE THAT A 2012 BMW 528I WITH 52K MILES ON IT AND LEAKING OIL ALL OVER THE PLACE. THE BMW ADVISOR TOLD ME THAT I DROVE TOO MUCH. WHAT KIND OF SERVICE IS THAT? AND BMW WILL NOT COVER IT. SO BMW CANNOT BE DRIVEN OVER 50K MILES. I ALSO DID CALL BMW CORPORATE AND SOMEONE FROM BMW CORPORATE CALLED ME BACK THAT AND SAID NOTHING BMW CAN DO ABOUT THIS. NOW I FOUND OUT BECAUSE OF THE OIL LEAK, THE ALTERNATOR IS HAVING PROBLEM. I WANT TO REPORT THIS INCIDENT SO THAT BMW SHOULD BE RESPONSIBLE TO SIMILAR CASES OF THEIR UNSAFE CARS. [XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
DRIVING IN THE HOV AT APPROXIMATELY 9PM WHEN AN ALERT MESSAGE "DRIVETRAIN MALFUNCTION, DRIVE MODERATELY" DISPLAYS. CAR ENGINE IMMEDIATELY CUTS OUT AND WE HAVE NO PROPULSION. WE ARE UNABLE TO MOVE TO A SAFE LOCATION AND WIND UP ON A NARROW SHOULDER OF THE LIE IN NY. POLICE COME AND CLOSE DOWN 2 LANES TO PREVENT COLLISION (EXTREMELY DANGEROUS ROAD CONDITIONS). WE WERE UNABLE TO START THE CAR OR SHIFT IT INTO NEUTRAL. CAR WAS TOWED. BMW NOTIFIES US THAT FUEL SENSORS MALFUNCTIONED RESULTING IN US RUNNING OUT OF GAS EVEN THOUGHT THE INDICATOR SHOWED WE HAD 1/2 TANK. HOWEVER BECAUSE WE WERE OVER THE 50,000 MILE WARRANTY WE WOULD BE RESPONSIBLE FOR REPLACING. . BMW IS LOOKING FOR US TO PAY $3,100 TO HAVE THE FUEL SENSORS REPLACED. I RESEARCHED THIS AND FOUND THAT BMW HAD ISSUED A RECALL ON ITS 2011 5 SERIES SEDANS AND 2012 5 SERIES GT FOR A FUEL SENSOR MALFUNCTION THAT MIRRORS EXACTLY WHAT HAPPENED TO US. WE PURCHASED OUR BMW NOV 2011. WE STRONGLY BELIEVE THIS FUEL SENSOR DEFECT BOTH IN DESIGN AND FUNCTIONALITY IS THE REASON BEHIND WHAT HAPPENED TO US. PUT MY FAMILY AND 6 POLICE PATROL MEN IN HARMS WAY. NOTIFIED BMW THAT THEY NEED TO EXTEND THEIR RECALL TO OTHER 2012 5 SERIES SEDANS GIVEN OUR EXPERIENCE. FELT COMPELLED TO NOTIFY YOU AS THERE MAY BE OTHER DRIVERS WHO WILL BE PUT IN HARMS WAY IF THIS PROBLEM IS NOT RECONCILED ON ALL 2012 5 SERIES SEDANS. WE WERE LUCKY WE WERE NOT INJURED. SOMEONE ELSE MIGHT NOT BE. *TR
I WAS DRIVING AT 30, AND HIT A POT-HOLE. ALL OF SUDDEN MY RARE PASSENGER DOOR POPPED OPENED. MY DASH BOARD STARTED LIGHTING, AND ALSO THE INTERIOR LIGHTS STARTED LIGHTING. TAKEN TO THE DEALER IMMEDIATELY AS WE CARRY OUR BABY OFTEN TIMES IN THE REAR SEAT (HE WAS NOT IN THE CAR WHEN INCIDENT HAPPENED), AND THEY SAID NOTHING WRONG, BUT SUGGESTED TO PUT CHILD LOCK. I SEE A SIMILAR COMPLAINT BY ANOTHER USER. *TR
WHILE DRIVING IN METRO DETROIT LAST NIGHT MY 2012 BMW 528I XDRIVE SUDDENLY FLASHED A "FUEL SYSTEM MALFUNCTION" MESSAGE, LURCHED AND CAME TO A DEAD STOP JUST PAST THE INTERSECTION OF NOVI ROAD AND 10 MILE. I WAS TWO MILES FROM THE EXPRESSWAY AND MY WIFE AND CHILDREN WERE WITH ME IN THE CAR. HAD I MADE IT TO I-96 - JUST TWO MILES UP THE ROAD - AND THIS HAPPENED, WE VERY LIKELY WOULD HAVE BEEN INVOLVED IN A MAJOR ACCIDENT. POLICE WERE CALLED BECAUSE I WAS IN THE MIDDLE OF THE STREET. THE CAR WAS ELECTRONICALLY LOCKED. I COULD NOT PUT THE CAR IN NEUTRAL TO MOVE IT OUT OF THE ROADWAY. BMW SERVICE FINALLY MANAGED TO GET THE CAR TOWED 8 HOURS LATER BECAUSE FEW TOW TRUCKS LACKED THE EQUIPMENT NEEDED TO MOVE THE CAR WITHOUT DAMAGE. THERE IS NO MANUAL OVERRIDE TO ALLOW YOU TO PUT THE CAR IN NEUTRAL, IT CAN ONLY BE ACCESSED BY A SERVICE TECH UNDERNEATH THE CAR. MY SERVICE ADVISOR WAS WELL AWARE OF THE PROBLEM. THIS IS A MAJOR HAZARD AND HUGE DESIGN FLAW. THERE IS NO MECHANICAL LINKAGE TO EITHER THE START/STOP BUTTON OR THE SHIFTER. IT'S ALL ELECTRONICALLY CONTROLLED. I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED HAD THE CAR STALLED ON THE INTERSTATE. NOW I'M STUCK WITH A CAR I DON'T FEEL SAFE DRIVING. *TR
THE CAR WAS LEASED NEW. A HEAVY 'CHEMICAL ' SMELL OCCURED WHENEVER THE VENTILATION SYSTEM WAS ACTIVATED. DRIVER SUFFERED HEADACHES AND SINUS PROBLEMS. AT 14 MONTHS INTO THE LEASE, DRIVER HAD AN AIR QUALITY TEST DONE ON INSIDE OF THE CAR. RESULTS CAME BACK WITH ELEVATED UNSAFE LEVELS OF BENZINE. OTHER PERSONS RIDING IN THE CAR EXPERIENCED VISION PROBLEMS. BENZINE IS A KNOWN CARCINOGEN AND SOMETHING WAS VERY, VERY WRONG WITH THIS CAR. BMW IS NOW IN POSSESSION OF THIS CAR. *TR
I RAN OVER A POT HOLE, ABOUT 4" DEEP, AND BOTH PASSENGER SIDE RIMS WERE BENT SO BAD THAT THEY HAVE TO BE REPLACED. THE TIRES ALSO HAD TO BE REPLACED ALONG WITH THE ELECTRONIC POWER STEERING MODULE. TOTAL COST OF REPAIR WAS $8,229 I PREVIOUSLY HAD A BMW 750IL 2008. I ALSO HIT A POT HOLE AT ABOUT 45 MPH AND THE FRONT RIM CRACKED AND BACK RIM BENT. BOTH THE RIMS AND TIRES HAD TO BE REPLACED AND COST OVER $3000. THE BMWS ARE JUST TO HEAVY FOR THE ALUMINUM RIMS THEY COME WITH. IN OVER 40 YEARS OF DRIVING I HAVE NEVER HAD A PROBLEM WITH RIMS UNTIL I STARTED DRIVING BMWS, AND I HAVE HIT A NUMBER OF POT HOLES BEFORE. SOMEONE SHOULD MAKE BMWS COME EQUIPPED WITH STEEL RIMS. THEIR CHEAP RIMS ARE GOING TO GET SOMEONE KILLED. *TR
I WAS DRIVING AT ABOUT 50 MPH. ALL OF A SUDDEN, WITHOUT ANY WARNING, I HEARD POP, AND NOTICED THAT THE RIGHT PASSENGER DOOR HAD POPPED LOOSE. IMMEDIATELY, WARNING LIGHTS AND THE INTERIOR LIGHTS CAME ON. THE PASSENGER DOOR WAS COMPLETELY CLOSED AND LOCKED WHEN I STARTED MY COMMUTE. I HAD DRIVEN ABOUT 8 MILES AT THE POINT WHEN THIS HAPPENED. ONCE I PULLED OVER, I NOTICED THAT THE DOOR WAS STILL LOCKED, BUT IT WAS CLEARLY AJAR. NOT SURE WHAT CAUSED THIS, BUT FEEL LIKE THIS IS COULD BE A POTENTIALLY SERIOUS SAFETY CONCERN. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 BMW 528i → · Every 528i year → · How the figures are calculated →