Owners filed 44 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 1 time.
Most common 2016 BMW 428i problems
19 of the 44 complaints (43%) are about the engine.
Component
Reports
Crashes
Fires
Injuries
Engine and Engine Cooling · engine
15
0
0
0
Electrical System
9
0
0
0
Engine
4
0
0
0
Service Brakes · brakes
3
1
0
0
Vehicle Speed Control · throttle and acceleration
2
0
0
1
Unknown or Other
2
0
0
0
Structure › Body · body and frame
2
0
0
0
Wheels
1
0
0
0
Visibility › Sun/Moon Roof Assembly
1
0
0
0
Visibility › Defroster/Defogger/Hvac System › Compressor
1
0
0
0
1 safety recall
Part 573 reports
Electrical System › Wiring › Connectors/Plugs/Receptacles24V608000
Filed Aug 13, 2024720,796 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Risk. An electrical short increases the risk of a fire.
Remedy. Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
All 1 campaign on file, newest first.
What owners reported
Newest filings
Service Brakes
Filed Oct 1, 2026VA
The parking brake connector is bad on a brake that is never used.
Visibility › Defroster/Defogger/Hvac System › Compressor
Filed Mar 17, 2026FL
Possible wiring harness for the air conditioning system that may be damaged and cause a short circuit. Had to air compressors installed and both reasons codes were "shorts". A damaged A/C wiring harness can short-circuit, potentially creating electrical issues and increasing safety risks while driving or when parked. A recall was just issued in February but my vehicle wasn't included and I'm thinking it is because most BMW owners today would not be owning a 2016 coupe which I bought in 2020 just because it was a good deal. I'm thinking no BMW owner bothered even submitting a complaint for this issue ever...just me because I'm poor and live in Miami, FL. Any help with this would be greatly appreciated! Thank you!
Electrical System
Filed Sep 16, 2025VA
1. Radio cut on and off and then Engine failed. I started smelling weird fumes when I was driving but eventually the car restarted back up. 2. Car stopped on the highway and could have resulted in other vehicles running into me. 3. No, I parked the car at my house and don't drive it. 4.No, I parked the car at my house and I don't drive it 5. Yes, the yellow lights on the dash board came on and it said something about the ignition.
Engine and Engine Cooling
Filed Sep 2, 2025CA
The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Engine and Engine Cooling
Filed Aug 12, 2025115,000 milesCA
The contact owns a 2016 BMW 428I. The contact stated that upon further inspection, the vehicle had an abnormal engine coolant leak. No warning light was illuminated. The contact stated that the engine temperature gauge was rising abnormally. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
Engine and Engine Cooling
Filed Jul 18, 2025PA
The contact owns a 2016 BMW 428I. The contact stated while driving 20 MPH, the vehicle hesitated, and the contact noticed smoke coming from the engine compartment. The check engine warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic and was diagnosed and determined that the engine was overheating, and the air condition system had failed. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The contact stated that the manufacturer had exceeded a reasonable amount of time to repair the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Electrical System
Filed May 27, 2025NY
The engine coolant pump on my 2016 BMW 4 Series has an open recall (#24V-608), issued in August 2024. It’s been almost a year, and the remedy is still marked as "Not Available." Recently, my check engine light came on. I used my personal OBD-II scanner and retrieved fault code U019F, which indicates “Lost Communication with Engine Coolant Pump Control Module.” This is directly related to the recalled component. I contacted BMW of Bay Ridge in Brooklyn, NY, and they told me I need to pay $335 for a diagnostic, even though I already provided the fault code and it matches the recall issue. They said this is a “standard diagnostic fee,” and they do not offer reimbursement even if it turns out to be related to the recall. BMW North America customer support told me that if a dealership confirms the fault is recall-related, they may try to expedite the remedy. But to get that confirmation, I’m expected to pay out of pocket first — which I find unacceptable since the part is already under an open recall and has now failed. So far, no dealer or service center has inspected the vehicle officially because I don’t want to pay $335 to confirm something I already know. Yes, my safety is at risk — the engine cooling system is compromised, and I’m afraid to drive the car. I feel severely impacted and stuck in a situation where BMW won’t take responsibility unless I pay first. This is unreasonable. I believe BMW should cover diagnostics or offer another way to confirm the issue without forcin
Engine and Engine Cooling
Filed Apr 30, 2025MN
The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Apr 23, 2025NJ
The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Apr 8, 2025NJ
The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that several dealers were contacted, and the contact was informed that parts were no longer available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .
Engine and Engine Cooling
Filed Apr 1, 2025FL
The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine
Filed Mar 27, 2025GA
My 2016 BMW 428i is part of an active recall for a defective engine coolant pump. This defect caused damage to my coolant housing, water pump, thermostat, and engine, and BMW has stated there is no fix available. My vehicle is unsafe and undrivable, yet BMW has not provided any solutions. I am requesting that NHTSA investigate and require BMW to provide a resolution, such as repairs, compensation, or a buyback.
Electrical System
Filed Mar 24, 2025AZ
The manufacturer has not remedied recall number 24V-608 Water Pump Electrical Connector in a reasonable time. I have contacted my BMW local service provider and they say the manufacturer has nor supplied the necessary parts with no commitment n when parts will be available.
Electrical System
Filed Mar 19, 2025FL
The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Electrical System
Filed Mar 6, 2025MD
The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Feb 24, 2025TN
The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Electrical System
Filed Feb 23, 2025MD
I hear weird sounds in the car and it smells like it's burning. The car stalls while driving and while in traffic.
Engine and Engine Cooling
Filed Feb 20, 2025CA
The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Jan 29, 2025TX
The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Jan 23, 2025CA
The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Unknown or Other
Filed Jan 15, 2025CA
The vehicle has had an open recall for more than 5 months as of today. No remedy is available. The dealer is refusing to assist with any solution to this problem or inspect the vehicle for this particular issue.
Engine and Engine Cooling
Filed Dec 26, 2024MA
The contact owns a 2016 BMW 428i. The contact received notification of NHTSA Campaign Number: 24V608000(Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Dec 16, 2024TN
The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle intermittently failed to start immediately and required several attempts to be started. The contact stated that there was white smoke coming from the rear of the vehicle while idling or while driving at various speeds. The check engine warning light and tire pressure monitoring warning light was illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Electrical System
Filed Nov 23, 2024MD
Recall has not been remedied.
Engine and Engine Cooling
Filed Nov 8, 2024TX
The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Oct 18, 2024PA
The contact owns a 2016 BMW 428i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Electrical System
Filed Sep 8, 2024FL
Unknown
Engine
Filed Sep 3, 2024TX
On our 2016 BMW 428i----RECALL 24V608--Engine Coolant Pump --no remedy as of yet (9.3.24). We have contacted BMW several times. We are worried for our safety because the drops of liquid could drip down onto the electrical connector of the pump. This could short circuit and might even cause a fire. Please HELP! Thank you for your attention to this time sensitive issue.
Unknown or Other
Filed May 9, 2024NY
Re BMW 2016 428ix- BMW admits that there is a design flaw in this model, but has not remedied a fix for this 'MALFUNCTION DEFECT'. Top does not open or close is the end result. Getting caught in a flash rain, and wanting to close the top was impossible. Trying to pull over to the nearest overpass till rain lightens up, the most dangerous situation to be in. This is a SAFETY issue and bmw will not take care of it. I have come to learn, that It seems in their design flaw, rain collects that you cant see, but shorts out the motor of the top and top will not function at all. Many owners have the same problem and BMW will not recall it. Local dealer says he has to drill 2 holes on the bottom of the car so water will drain out and then a new motor for the top installed. Cost $2400. BMW service knows the problem, has many cars with the same problem.There is no warning that your top wont work. DRILL 2 HOLES???
Vehicle Speed Control
Filed Jan 7, 2022MD
On January 7, 2022 I was driving in the neighborhood and applied the brake to stop. As the car was slowing down, the engine revved to 3,000 RPM making stopping difficult. I came to a full stop and the engine continued to rev. I quickly lifted my foot off the brake pedal and re-applied the brake pedal and the RPM returned to idle. On the same day about an hour later, I experienced the same issue at a shopping center, only this time the engine RPM suddenly increased to 4,000 RPM. I tried to place the transmission in Park, but it wouldn't let me. I temporarily lifted my foot off the brake pedal and re-applied and the RPM returned to normal. In both cases I was able to bring the car to a full stop but had to apply heavy pressure on the pedal.
Visibility › Sun/Moon Roof Assembly
Filed Nov 17, 2021FL
I was merging onto the highway with no one in front of me. Then there was a loud pop sounding like a tire popped. I pulled over to assess the damage and discovered the sunroof had exploded/shattered.
Visibility/Wiper
Filed Jan 19, 202180,000 milesFL
EXPLODING SUNROOF. SUNROOF WAS IN THE FULL OPEN POSITION WHEN IT JUST SUDDENLY EXPLODED. IT SOUNDED LIKE A GUN GOING OFF IN THE CAR. GLASS SHARDS WENT FLYING DOWN ON ME. ONE SHARD WENT INTO MY HAND. I WAS ON AN ENTRANCE RAMP TO THE INTERSTATE ON A SUNNY DAY WHEN IT HAPPENED. SPEED WAS APPROXIMATELY 55MPH.
Electrical System
Filed Jan 15, 202133,000 milesNY
THE DOOR LOCK ACTUATOR-DRIVER'S SIDE PERIODICALLY STICKS IN A LOCKED POSITION. WHEN I ATTEMPT TO EXIT THE CAR,THE LOCKING MECHANISM DOES NOT RELEASE WHEN DOOR HANDLE IS PULLED.I HAVE TO PRESS UNLOCK BUTTON TO DEACTIVATE THE LOCK AND HAVE HANDLE RETURN TO NORMAL FUNCTION.I BELIEVE THIS IS A SAFETY ISSUE THAT NEEDS TO BE REMEDIED BY BMW
Service Brakes
Filed Nov 4, 202025,430 milesFL
MANUAL PARKING/EMERGENCY BRAKE WON'T ENGAGE.
Structure › Body
Filed Jul 10, 202057,000 milesMD
SEVERAL TIMES THE DRIVERS DOOR WILL NOT OPEN WHEN THE VEHICLE IS IN PARK AND THE ENGINE IS TURNED OFF. WHEN I TOOK THE CAR TO PASSPORT BMW IN SUITLAND MARYLAND ON 7/10 TO REPAIR THE FRONT BRAKE I MENTION THIS PROBLEM OF THE DOOR LOCKING ME INSIDE THE VEHICLE AND I CANNOT GET OUT. I WAS TOLD BY MY SERVICE ADVISOR THAT THIS IS VERY COMMON AND CAN BE REPAIRED BUT IT WILL COST. I DID NOT GET IT FIX BECAUSE I DO NOT THINK THAT I SHOULD PAY TO CORRECT A DEFECT IN THE SOFTWARE THAT IS A SAFETY HAZARD. THE DOOR SHOULD OPEN WHEN YOU PLACE THE CAR IN PARK AND TURN THE ENGINE OFF IF THE DOOR LOCK IS NOT ON. IT SHOULD ALWAYS OPEN WHEN YOU TRY TO GET OUT OF THE VEHICLE.
Engine
Filed Jul 10, 202023,640 milesNY
TL* THE CONTACT OWNED A 2016 BMW 428I. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE FAILED TO EXCEED 5 MPH. THE VEHICLE WAS TAKEN RALLYE BMW (1 BRUSH HOLLOW RD, WESTBURY, NY 11590, 516-393-0000) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED WITH AN ABNORMAL TICKING SOUND COMING FROM THE ENGINE. THE CONTACT STATED THAT THE ENGINE WAS REPLACED BY THE DEALER. THE FAILURE TO ACCELERATE RETURNED AND AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED BY THE DEALER. THE DEALER STATED THAT THE VEHICLE WAS NOT ROADWORTHY. THE VEHICLE WAS TRADED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE VIA EMAIL. THE FAILURE MILEAGE WAS 23,640.
Power Train
Filed Apr 9, 202034,000 milesGA
WHILE DRIVING ON THE HIGHWAY DURING RAIN I WENT TO PASS A CAR AND PUSHED THE GAS PEDAL AND THE CAR SEEMED TO SPIN OUT A LITTLE AND THEN THE ENGINE LOST MOST OF ITS POWER AND STARTED TO SPUTTER AND GARGLE AS IF IT WAS GOING TO STALL OUT. THE WARNING FOR POWER TRAIN FAILURE CAME ON. VERY DANGEROUS ON A FREEWAY OF SPEEDS UP TO 60+. HAD TO GET OVER, EXIT THE FREEWAY AND PULL INTO A GAS STATION. I FIGURED I WOULD LET IT SIT AND THEN TRY TO START AGAIN AND SEE WHAT ERROR CODES CAME ON. WHEN I RESTARTED THE CAR ALL SEEMED BACK TO NORMAL. THE VERY NEXT DAY WHEN PULLING OUT ON TO A BUSY ROAD, I PRESSED THE GAS AND THE CAR DID THE VERY SAME THING. I THEN GOOGLED THE ISSUE AND IT IS A ONGOING ISSUE ACROSS SEVERAL BMW MODELS AND YEARS. I WOULD RECOMMEND YOU GOOGLE THIS DRIVE TRAIN ISSUE AND SEE THAT THIS IS SOMETHING THAT NEEDS TO BE INVESTIGATED AND RESOLVED. *TR
Electronic Stability Control (esc)
Filed Feb 24, 202036,000 milesTX
VEHICLE ELETRONIC STEERING MALFUNCTIONED (EPS), SAME WAY AS TIS BULLETIN SI B01 26 18 AND RECALL SI B32 12 16. VEHICLE WOULDN'T STEER CORRECTLY ON THE ROAD AND THE WHOLE STEERING RACK HAD TO BE REPLACED. ONE MONTH OUT OF BMW WARRANTY, HAD TO PAY FOR ENTIRE REPAIR OUT OF MY POCKET.
Air BagsCrash2 injured
Filed Aug 1, 201935,000 milesCA
CAR IN MOTION TBONE ACCIDENT NO AIRBAG ACTIVATED
Vehicle Speed Control1 injured
Filed May 6, 2019FL
2016 BMW 428I. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE STOPPED WITH FOOT ON THE BRAKE, THE ENGINE ACCELERATED CAUSING THE VEHICLE TO SURGE ABOUT HALF A CAR LENGTH INTO AN INTERSECTION. THERE WAS NOTHING TOUCHING THE ACCELERATOR PEDAL. THE CONSUMER INJURED HER ANKLE FROM PRESSING THE BRAKES FORCEFULLY TO STOP THE VEHICLE FROM ACCELERATING. *JS
Wheels
Filed Apr 23, 201927,000 milesMI
I PURCHASED MY VEHICLE AS A CPO VEHICLE WITH 4 BRAND NEW EAGLE F1 ASYMMETRIC 2 TIRES. WITHIN MONTHS ALL 4 TIRES DEVELOPED BUBBLES THAT TORE OPEN VIA AN INITIAL BUBBLE OR THEY TORE OPEN WITHOUT WARNING. ALL 4 WERE REPLACED AND LESS THAN 8 MONTHS LATER ANOTHER ONE DEVELOPED A TEAR SO LONG THAT I COULD NOT EVEN DRIVE IT AS A RUN FLAT. I HAD TO HAVE THE CAR TOWED. THESE TIRES ARE DEFECTIVE AS WELL AS TOTALLY UNSAFE AND I WANT MY MONEY BACK. ALL 5 WENT FLAT AND MY CAR NOTIFIED ME OF IT. SOME WHILE DRIVING, SOME JUST AFTER I STARTED THE CAR AND HAD NOT EVEN DRIVEN IT ANYWHERE. I DRIVE ONLY 6 MILES TO WORK ON SIDE STREETS, NO HIGHWAY = ABOUT 8,000 TOTAL MILES PER YEAR OR LESS. THIS SHOULD NOT HAPPEN AND, NO, I DID NOT HIT A POT HOLE OR A CURB OR ANYTHING ELSE TO CAUSE 5 TIRES TO RUPTURE!! EVERY ONE SPLIT AT THE SAME SPOT ON THE TIRES... SEE PICTURE FOR EXAMPLE. DOT NE32JH1R4016, DOT NEJAJD1R4817, DOT NE32JH1R2215, DOT NEJAJD1R4817, AND DOT ME32JH1R4217. FIVE TIRES IN LESS THAN ONE YEAR IS NOT NORMAL AND I WANT THE MEN TO STOP INSINUATING IT IS MY DRIVING BECAUSE I ASSURE YOU IT IS NOT MY FAULT.
Engine
Filed Oct 26, 201715,000 milesCA
WHEN DIVING ON THE FREEWAY I HAD AN DRIVE TERRAIN MALFUNCTION ERROR IN MY BMW 4281. MY CAR STARED TO SLOW DOWN EXTREMELY FAST AND I COULD NOT ACCELERATE TO GET OVER TO THE FAR RIGHT LANE SAFELY. EVERYTHING SEEMED TO BE IN SOME LOCK MODE AND I WOULD PRESS THE GAS AND WOULD ONLY GO LESS THAN 20 MPH. ALMOST GOT REAR ENDED 3 TIMES AND SIDESWIPED BY A BIG RIG TRYING TO MAKE IT OVER INTO THE FAR RIGHT EMERGENCY LANE. MY WIFE AND I THOUGHT WE WERE GOING TO BE KILLED OR CAUSE A MAJOR ACCIDENT. COULD NOT EVEN GET IN NEUTRAL JUST TO COAST OVER. MADE IT OVER CALLED SOS ROAD SIDE ASSISTANTS. TOLD ME WITH THESE ISSUES JUST NEED TO TURN OFF THE ENGINE FOR 5 MINUTES AND IT SHOULD RE-SET. I DID THAT AND IT SEEMED TO FIX THE ISSUE TO LET ME MAKE IT HOME. TOOK SIDED STREETS THE WHOLE WAY AND TOOK IT INTO THE DEALERSHIP. THEY ARE TELLING ME THAT THIS FUNCTION IS TO PROTECT THE CAR. I TOLD THEM WHAT ABOUT PROTECTING DRIVERS, PASSENGERS AND OTHERS ON THE ROAD WAY. THIS IS NOT A SAFETY DEVICE BUT SOMETHING THAT CAN TRIGGER A MAJOR ACCIDENTS AND DEATHS. THE DEALERSHIPS STATED THIS IS IN ALL NEWER BMW MAKES AND MODELS AND CAN BE TRIGGERED BY MANY MORE MALFUNCTIONS. IT CANNOT BE TURNED OFF. WAY TOO DANGEROUS! I HAVE OWNED BMW'S FOR OVER 20 YEARS AND NOW I WOULD NEVER DRIVE OR HAVE MY GRAND KIDS IN ANY BMW THAT HAS THIS FUNCTION DEVICE OR SHOULD SAY "MALFUNCTION" DEVICE.
Structure › Body
Filed Jul 24, 201714,000 milesCA
TL* THE CONTACT OWNS A 2016 BMW 428I. WHILE DRIVING 75 MPH, THE VEHICLE STALLED AND "DRIVE TERRAIN MALFUNCTION/VEHICLE NOT ABLE TO START" DISPLAYED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OFF TO THE SIDE OF THE ROAD, AND RESTART IT AFTER NUMEROUS ATTEMPTS (30 MINUTE WAIT). THE VEHICLE WAS TOWED TO A LOCAL DEALER (BMW OF HENDERSON, 261 AUTO MALL DR, HENDERSON, NV, 8901) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND THE ENTIRE FUEL PUMP SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE DRIVING HOME AFTER THE REPAIR, THE RUBBER WINDOW TRIM FLEW OFF AND THE CONTACT HEARD AN ABNORMAL HISSING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER (SOUTH BAY BMW, 18800 HAWTHORNE BLVD, TORRANCE, CA, 90504), BUT THEY WERE UNABLE TO DUPLICATE THE HISSING NOISE; HOWEVER, THEY REPAIRED THE RUBBER WINDOW TRIM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE FAILURES DID NOT WARRANT A SAFETY OBLIGATION FROM BMW. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Service BrakesCrash
Filed May 24, 2017CA
TWO COLLISIONS AND SEVERAL OTHER INCIDENTS WHERE I WAS DRIVING 40-60 MPH, THE CARS IN FRONT OF ME SUDDENLY BRAKED, AND I IMMEDIATELY BRAKED WITH ENOUGH TIME AND DISTANCE TO COMPLETELY STOP THE VEHICLE BEFORE COLLIDING WITH THE VEHICLE IN FRONT OF ME. EACH TIME, ALTHOUGH I SLAMMED MY FOOT ON THE BRAKE IMMEDIATELY, THE CAR FELT LIKE IT WAS BRAKING, BUT NOT NEARLY AS FAST OR AS INTENSELY ENOUGH GIVEN THE AMOUNT OF PRESSURE I WAS APPLYING TO THE BRAKES AND THE TIME AND DISTANCE I HAD TO STOP BEFORE REACHING THE CAR IN FRONT OF ME. IN TWO OF THESE INSTANCES, WHERE THERE WERE CARS IN THE ADJACENT LANES, I WAS NOT ABLE TO SWERVE AWAY TO AVOID THE CAR IN FRONT OF ME, I COLLIDED WITH THE CAR IN FRONT OF ME. IN OTHER INSTANCES, I WAS ONLY ABLE TO AVOID A COLLISION BY SWERVING INTO ADJACENT LANES.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 13, 2024. Source: NHTSA Office of Defects Investigation.