Owners filed 36 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 6 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine and Engine Cooling
8
0
0
0
Engine
7
0
0
0
Electrical System
7
0
0
0
Service Brakes
6
4
0
2
Steering
2
0
0
0
Fuel/Propulsion System
2
1
0
0
Unknown or Other
1
0
0
0
Structure › Body › Door
1
0
0
0
Structure
1
0
0
0
Service Brakes, Air › Antilock
1
0
0
0
6 safety recalls
Part 573 reports
Air Bags › Side/Window › Head25V871000
Filed Dec 17, 2025851 vehiclesBmw Of North America, Llc
Defect. BMW of North America, LLC (BMW) is recalling certain 2014 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive), and 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i, M235i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.
Risk. An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
Remedy. Dealers will replace the head air bags, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact BMW customer service at 1-800-525-7417.
Electrical System › Wiring › Connectors/Plugs/Receptacles24V608000
Filed Aug 13, 2024720,796 vehiclesBmw Of North America, Llc
Defect. BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Risk. An electrical short increases the risk of a fire.
Remedy. Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Air Bags › Frontal › Driver Side › Inflator Module24V527000
Filed Jul 11, 20241,145 vehiclesBmw Of North America, Llc
Defect. BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.
Remedy. The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Air Bags › Side/Window24V288000
Filed Apr 24, 20245,761 vehiclesBmw Of North America, Llc
Defect. BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.
Risk. An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
Remedy. Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Filed Mar 31, 201518,054 vehiclesBmw Of North America, Llc
Defect. BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Risk. If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy. BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.
Service Brakes, Hydraulic › Power Assist › Vacuum › Hoses, Lines/Piping, and Fittings14V627000
Filed Oct 7, 20148,988 vehiclesBmw Of North America, Llc
Defect. BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V-454.
Risk. A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Remedy. BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service at 1-800-525-7417.
What owners reported
Newest filings
Engine
Filed Nov 4, 2025IL
Car jyst shut down in the middle of the street without any dashbord lights, strange noises or symptoms. Won't turn over. After tow to BMW dealer they said oil pump broke. I took it to volvo dealer they said oil starvation. They changed design of oil pump drive but don't inform anybody to do it which is very unacceptable. And they should do recall on that. That was very dangerous situation. This oil pump very slowly desteoys without any symptoms. It's really ticking time bomb becouse they now it quietly change design.Thank you.
Engine
Filed Jul 30, 2025CA
I have tried reaching BMW USA 3-4 times since November 2024 until now. The representative said BMW is working on correcting the problem. I have CC the email that was sent this June 2025 with no replies. 1 year has passed since the recall was issued and BMW USA has not created a remedy/fix for the coolant problem. I had this car on the TURO car rental platform as I am a host on TURO. I can't list this car to rent out because of the recall. Turo will not allow owners of recalled cars to list their cars because the car could be "potentially unsafe." Yet, the "owner" is driving these "unsafe"' cars on the road. I did my part. I already sent another recent email to get a solution. What would be my next step? (Almost one year now....) Also, I am sending this email Pacific time at 5:07 WED., July 30th. On the document: the Update IS on THURSDAY JULY 31st. WHAT???!!!!! Make it make sense . Frustrated OWNER
Engine and Engine Cooling
Filed Jun 11, 2025MI
The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine
Filed Jun 11, 2025WA
The recall was dated 12 August 2024. To date BMW North America has not provided the parts needed to effect the repair. it has been 10 months since the recall. BMW NA is dragging its feet. it is time something is done to require BMW NA to fix the problem,
Unknown or Other
Filed May 17, 2025CA
The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner. Issue: 1 open recall since Aug 13, 2024 for: ENGINE COOLANT PUMP: The electrical connector of the engine coolant pump could become damaged. Small drops of liquid from the positive crankcase ventilation (PCV) system could drip down onto the electrical connector of the pump.
Steering
Filed Apr 15, 202580,000 milesWA
The contact owns a 2014 BMW 428I. The contact stated that while driving approximately 65 - 70 MPH and attempting to change lanes, the vehicle lost power steering functionality. The message “Chassis Unstable” was displayed on the instrument panel. The contact used excessive force to steer the vehicle to pull over to the side of the road to inspect the vehicle. The contact was unable to find the cause of failure and continued to drive the vehicle without power steering functionality. The message of an excessive power drain for the battery was displayed. The vehicle was unable to switch to different settings, such as Sport 1, Sport 2, and Eco Pro due to the drive setting remaining stuck in Comfort Mode. The cruise control failed intermittently. While driving approximately 65 -70 MPH, the contact noticed a burning plastic odor coming from the front-end of the vehicle into the cabin. After arriving at the destination and inspecting underneath the hood of the vehicle, the contact noticed that the terminal door for the jumper cables and the housing were smoking. Additionally, there were burned areas surrounding the battery. The vehicle was taken to the dealer, who diagnosed that the electronic control module had failed and needed to be replaced. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 16V704000 (Steering); however, the VIN was not included. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotlin
Electrical System
Filed Mar 31, 2025SC
Car shut down and is believed to be a lemon car, and continuously leaks in spite being serviced on numerous occasions.
Engine
Filed Mar 27, 202599,099 milesSC
The contact owns a 2014 BMW 428I. The contact stated that the vehicle was experiencing a significant oil leak. The contact stated that upon parking the vehicle, the contact noticed that a significant amount of oil was leaking onto the ground. The vehicle was taken to Crescent Automotive, where it was purchased. The vehicle was then taken to C&C Automotive, where a synthetic oil change was performed. The vehicle was taken to an independent mechanic, where the filter, the drain plug, the drain plug gasket, and the air filter were replaced; however, the failure recurred. The vehicle was taken to a local Pep Boys, where the oil leak was evaluated, but the vehicle was not repaired. The vehicle was taken to a BMW dealer, where an unknown service was performed; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,099.
Electrical System
Filed Mar 26, 2025CA
The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Mar 17, 202580,000 milesNY
The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while idling in traffic on the highway, the temperature gauge indicated that the engine was running extremely hot. The message "Engine Over temperature - Stop Carefully" was displayed. The contact pulled over onto the shoulder lane, turned off the vehicle, and waited for the engine to cool down. The vehicle was restarted and driven toits destination after the engine had cooled down. The approximate failure mileage was 80,000. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Mar 5, 2025CA
The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Service BrakesCrash2 injured
Filed Feb 21, 2025CA
I was entering the freeway as I was merging from the on-ramp onto the freeway after it had rained that day the car began to spun out of control as I was trying to regain the vehicle it'slammed into the side rail bouncing off of it and then I stepped on the brakes but the car proceeded to go forward hit the rail again which caused the damage to the front bumper, hood, fenders, lighting system, and some frame work.
Engine and Engine Cooling
Filed Feb 21, 2025SC
The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Feb 21, 202569,700 milesAL
The contact owns a 2014 BMW 428I. The contact stated while driving at an undisclosed speed, there was a burning odor inside the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic. The dealer was made aware of the failure. The contact was advised not to drive the vehicle. Additionally, the contact had been without a vehicle for more than four months. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 69,700. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Feb 12, 2025SC
The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Jan 27, 2025LA
The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the contact noticed an abnormal burning odor inside the cabin of the vehicle. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Engine
Filed Dec 18, 2024CA
The coolant pump on my BMW has failed due to a known recall issue (NHTSA Recall Number 24V608). Despite the recall being issued months ago, BMW has not provided a timely fix or remedy. As a result, the coolant pump began leaking, causing my vehicle to overheat and leak coolant, which has led to further damage and significant safety concerns. This issue put my safety and the safety of others at risk because the overheating occurred while driving, potentially leading to engine failure or an accident. The problem has been confirmed by my BMW dealer, but no repair has been made due to the lack of an available remedy. The vehicle has not been inspected by the manufacturer beyond the dealer visit, and no inspections have been performed by police or insurance representatives. There were no specific warning lamps or messages indicating a coolant pump failure prior to the initial overheating incident, although the vehicle did eventually display warnings about engine overheating. The failure is directly related to the unresolved recall issue, and I am requesting that BMW expedite a remedy to prevent further damage and safety risks.
Engine and Engine Cooling
Filed Nov 18, 2024NY
The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Service Brakes, Air › Antilock
Filed Apr 27, 202280,000 milesAL
The contact owns a 2014 BMW 428i. The contact stated that while driving at an undisclosed speed, there was an abnormal humming sound coming from the vehicle. Additionally, the vehicle hesitated during acceleration. The ABS and headlight warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Electrical System
Filed Dec 29, 2021WA
Passenger brake light harness keeps melting. This is my second Bmw and both had the same problem. The car keeps having loss of power while driving on the freeway. Probably something to do with fuel pump.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 17, 2025. Source: NHTSA Office of Defects Investigation.