59 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
Most common 2008 BMW 328Xi problems
38 of the 99 complaints (38%) are about the electrical system.
Component
Reports
Crashes
Fires
Injuries
Electrical System
37
0
12
0
Air Bags · airbags
16
1
1
2
Engine
10
0
1
0
Unknown or Other
7
0
0
0
Engine and Engine Cooling · engine
5
0
1
0
Structure › Body · body and frame
4
0
2
2
Power Train · transmission
3
0
0
0
Fuel/Propulsion System · fuel and propulsion system
3
0
0
0
Suspension
2
0
0
0
Fuel System, Gasoline · fuel system
2
0
0
0
3 safety recalls
Part 573 reports
Air Bags › Frontal › Driver Side › Inflator Module24V513000
Filed Jul 3, 2024394,029 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy. Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Air Bags › Frontal › Driver Side › Inflator Module20V017000
Filed Jan 15, 202059,965 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Filed Oct 25, 2017702,965 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles. The wiring and electrical connectors for the system that controls air flow for the heating and air conditioning system may overheat.
Risk. Wiring that overheats could cause the electrical connectors to melt, and increase the risk of a fire, even when the vehicle is unattended.
Remedy. BMW will notify owners, and dealers will replace the wiring and electrical connectors, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact BMW customer service at 1-800-525-7417.
All 3 campaigns on file, newest first.
What owners reported
Newest filings
Tires
Filed Apr 27, 2025CT
225/40R18 the stoplight right down route 7 by stop and shop there is a rectangular hole in the street. I could not avoid it when driving Friday morning 4/25/25 and the dip in the ground blew my driver side front and rear tires and scratched the rims. I had to spend my day Friday getting my tires replaced and now I have scratches on my rims which are fairly new
Air Bags
Filed Apr 17, 2025162,000 milesIN
The contact owns a 2008 BMW 328XI. The contact stated that while the vehicle was parked, the air bag deployed unintendedly. The contact stated there was no warning light illuminated prior to the air bag deployment. The air bag deployed, and there was no occupant inside the vehicle. The contact stated that after the air bag had deployed, the air bag warning light was illuminated after the air bag had deployed. The vehicle was recently taken to the dealer and the vehicle was taken to the dealer, and the dealer informed the contact that the VIN was not under recall. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 162,000.
Fuel/Propulsion System
Filed Jan 12, 2025PA
Unknown
Visibility/Wiper
Filed Jul 19, 2024FL
Wiring inside headlamp is not up to Standards. For the cost the replace the headlight the wiring should not be falling apart causing shorts. One night I was driving and got a warning on my dash for my headlights and noticed it was a bit harder to see. Pulled over and noticed the headlight was out. Went to replace the bulb and noticed the wires have zero protection on them and are all touching.. this is not safe as wire shorts can cause a fire and not to mention the visibility issues. The driver side is not the bright at all and flickers while I’m driving. Both sides are having this issue and that’s unacceptable saying the headlights are over 800 dollars EACH and that’s used.. I do not feel safe driving this vehicle knowing that the wire short can cause a fire while I’m driving.
Electrical System
Filed Jan 27, 2023NJ
BMW Bi Xenon Headlights wires harness. Insulation on wires peels off and start touching each other. Malfunction high beam, low beam, turning light.
Engine and Engine CoolingFire
Filed Nov 4, 202270,000 milesCT
The contact owned a 2008 BMW 328xi. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the repair was unavailable. The contact's son was driving approximately 30 MPH when the son noticed that smoke had begun to issue from the dashboard vents. The son pulled over and stopped the vehicle and exited when the vehicle dashboard burst into flames. The fire department was called and extinguished the flames with water. The vehicle was towed to the contact's residence. The contact's insurance provider declared the vehicle a total loss. The failure mileage was approximately 70,000. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. Parts distribution disconnect.
Electrical System
Filed Oct 3, 2022VA
The positive battery fuse cable under the glovebox is placed into a plastic space causing melting. This leads to the vehicle going dead and not even emergency lights will work. This recall has been placed on very few BMWs however it is affecting way more then they are saying. You can see in UK where a man was killed for the vehicle going dead in the middle of the road and emergency lights cannot be used to warn other drivers. How has their not been taken car of already. I am extremely disappointed in our system, and in BMW. My mind is completely blown that this is not cared about.
Engine and Engine Cooling
Filed Jul 1, 2022PA
The contact owns a 2008 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine
Filed Jun 21, 2022IN
The car was over heating and not starting as well as fuel pump error on my dash. There is an open recall on my vehicle starting March of 2022 it is now June and BMW says they don’t know when they will have a remedy for this and it could be months but I need my car.
Engine and Engine Cooling
Filed Mar 23, 2022NJ
The contact owns a 2008 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer and BMW of Springfield Parts & Accessories (391 US-22, Springfield, NJ 07081: (908) 232-1466) were contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Mar 15, 2022MN
The contact owns a 2008 BMW 328XI. The contact received a notification for NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The dealer was notified about the issue and confirmed that parts were not yet available. The contact was also informed that the vehicle was still safe to drive despite the parts for the recall not being available. The manufacturer was also notified of the issue and informed him that the vehicle was not safe to drive; he was instructed to leave the vehicle parked until parts for the recall were available. The contact was referred back to the dealer for a loaner vehicle; however, the dealer stated that there were no loaner vehicles available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine
Filed Feb 22, 2022147,675 milesCA
The contact owns a 2008 BMW 328XI. The contact stated that while driving at 60 MPH on the highway, the engine failed. The contact pulled over to the emergency lane. There were no warning lights illuminated. The contact restarted the vehicle and drove home safely. The vehicle was taken to a dealer where the failure code was not able to be generated and another appointment was made for further testing. The vehicle was not repaired. The contact was also informed that his vehicle could be related to a fuel injection issue. No further information was available. The approximate failure mileage was 147,675.
Suspension
Filed Oct 21, 2021NJ
Mileage Rollback
EngineFire
Filed Jun 1, 2021131,000 milesNY
The contact owned a 2008 BMW 328xi. The contact stated while driving 35 mph, she saw smoke exiting the front passenger side of the vehicle. The contact stated that there was no warning light illuminated. The contact parked and exited the vehicle safely and called 911. The contact stated 25 seconds after exiting the vehicle, the vehicle exploded and caught on fire. The fire department arrived and extinguished the fire. A fire report was filed. The contact stated that there was no injury. A police report was not filed. The vehicle was towed to a towing lot. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 131,000.
Unknown or Other
Filed Sep 13, 2020120,000 milesCT
WHILE COMING TO A STOP OR TAKING A TURN THE CAR WILL RANDOMLY SHUT OFF AT WHICH POINT I LOSE TOTAL CONTROL OVER THE CAR. AT THIS POINT I HAVE TO DO MY BEST TO COME TO A STOP SAFELY AND AVOID ANY POTENTIAL ACCIDENT. THE CHECK ENGINE LIGHT WILL COME ON ONCE THE CAR SHUTS DOWN, BUT THE CAR WILL START RIGHT BACK UP AFTERWARDS AND THE CHECK ENGINE LIGHT GOES AWAY. THE CAR WILL DRIVE NORMAL, BUT THIS HAPPENS OFTEN AND SCARED AS THERE IS NO WARNING SIGN OF WHEN THIS IS GOING TO HAPPEN TO ME; I HAVE BEEN LUCKY SO FAR NOT TO GET INTO A MAJOR ACCIDENT.
Air BagsFire
Filed Jul 4, 2020250,000 milesNY
CAR CAUGHT ON FIRE FOR UNKNOWN REASONS. WHEN THE CAR WAS TURNED ON SMOKE CAME OUT FROM THE AIR CONDITIONING VENTS AND ALL DOORS LOCKED FROM INSIDE. THERE WERE 2 OCCUPANTS INSIDE THAT NEEDED ASSISTANCE TO GET OUT WHILE THE CAR WAS CATCHING FIRE. THE VEHICLE WAS PARKED.
Electrical SystemFire
Filed Jan 24, 2020NY
VEHICLE WAS PARKED OVERNIGHT AND A FIRE STARTED UNDER THE DASHBOARD
Structure › BodyFire
Filed Dec 28, 2019140,000 milesWA
WHILE CAR WAS PARKED IN A STRIP MALL PARKING LOT AND SHUT OFF, CAR IGNITED IN FLAMES AND IS NOW A TOTAL LOSS
Electrical System
Filed Mar 27, 2019159,684 milesMI
MY VEHICLE WHILE DRIVING WILL SHUT OFF BUT WITH POWER AT LEAST TWO TIMES. ONCE I RESTART THE CAR AND CONTINUE TO DRIVE THE CAR THEN SHUTS OFF COMPLETELY AND LOSES ALL POWER. THE VEHICLE THEN WILL NOT HAVE ANY HEAD LIGHTS, TURN SIGNALS OR HAZARD LIGHTS WON'T WORK EITHER. TO TRY AND REMEDY THE PROBLEM, THE POWER ADAPTER HAD BEEN REPLACED ONLY FOR THE VEHICLE TO HAVE THE SAME ISSUES.
Electrical System
Filed Nov 30, 2018NC
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (HENDRICK BMW, 6950 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (704)-321-4851) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED TO CONFIRM IF THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
Electrical SystemFire
Filed Nov 19, 2018NY
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT DETECTED A BURNING ODOR OUTSIDE AND INSIDE THE VEHICLE WHILE WAITING TO RECEIVE THE RECALL REPAIRS. ORANGE COUNTY BMW (101 MAHER LN, HARRIMAN, NY 10926, 1-(845) 782-4269) STATED THAT THERE WERE NO AVAILABLE DATES TO SCHEDULE THE RECALL REPAIRS UNTIL MID FEBRUARY OF 2019. THE DEALER DID NOT MENTION IF THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Engine
Filed Nov 16, 201862,000 milesVA
TL* THE CONTACT OWNS A 2008 BMW 328XI. EVER SINCE THE VEHICLE WAS PURCHASED, THE FRONT END VIBRATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE MOUNT BRACKET BOLTS WERE FRACTURED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF REPAIRS. *JS *BF *TR*JB
Electrical System
Filed Oct 30, 201880,000 milesNY
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, A STRONG ELECTRICAL BURNING ODOR ENTERED INTO THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT WHEN THE BRAKES WERE APPLIED A FUME-LIKE ODOR INTENSIFIED. TOWNE BMW (8215 MAIN STREET, WILLIAMSVILLE, NEW YORK, (716) 505-2100) WAS MADE AWARE OF THE RECALLS VIA A VOICEMAIL MESSAGE BUT THE CONTACT STATED THAT THERE WAS NO RESPONSE FROM THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. PARTS DISTRIBUTION DISCONNECTS FOR NHTSA CAMPAIGN NUMBER 17V683000 (ENGINE AND ENGINE COOLING) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM).
Electrical System
Filed Oct 8, 20186 milesPA
DRIVING MY CAR FOR SHORT DISTANCE MAKES ENGINE HOT AND SMELL ELECTRICAL WIRE BURNING. THE SAME MODEL AND YEAR WITH DIFFERENT VIN HAS RECALL OF PROBLEM DESCRIBED. ATTACHED PHOTO DESCRIBES SAME PROBLEM I HAVE. PLEASE PROVIDE A SOLUTION
Engine
Filed Oct 5, 2018VA
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HILTON HEAD BMW, 1230 FORDING ISLAND RD, BLUFFTON, SC 29910, (843) 815-1501) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical System
Filed Sep 17, 2018PA
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE DEALER (BOBBY RAHAL BMW OF SOUTH HILLS, 2610 WASHINGTON RD, CANONSBURG, PA 15317, 1-(724) 746-2600) WAS CONTACTED AND PROVIDED NO OPTION OF A LOANER VEHICLE IN THE EVENT OF A FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Visibility › Sun/Moon Roof Assembly
Filed Sep 10, 2018132,000 milesMD
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT STATED THAT WATER LEAKED THROUGH THE SUN ROOF INTO THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 132,000.
Structure › BodyFire2 injured
Filed Sep 6, 2018100,000 milesCT
ON 11/12, MY 2008 BMW 328XI CAUGHT FIRE IN A PARKING LOT. TWO PRIVATE APPRAISERS DEEMED THIS A MANUFACTURER ERROR BASED ON A FAULTY ELECTRICAL SYSTEM.
Electrical SystemFire
Filed Aug 27, 2018110,000 milesPA
TL* THE CONTACT OWNS A 2008 BMW 328XI. WHILE DRIVING AT AN UNKNOWN SPEED, AN ODOR OF BURNING PLASTIC EMITTED THROUGH THE AIR VENTS. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE OVERHEATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE VEHICLE WAS TAKEN TO PRINCETON BMW (3630 QUAKERBRIDGE RD, HAMILTON TOWNSHIP, NJ 08619, (609) 570-1520), BUT WAS NOT REPAIRED BECAUSE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). - (RECALL RELATED INCIDENT) TS
Engine and Engine Cooling › Exhaust System › Emission Control › Crankcase (pcv)
Filed Aug 8, 2018OH
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (CAIN BMW, 6461 WHIPPLE AVENUE NW, NORTH CANTON, OHIO 44720, 330-494-5588) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical System
Filed Jul 11, 2018NJ
THERE HAVE BEEN 2 WIRING RECALLS. ONE FOR BLOWER MOTOR AND ONE FOR PVC WIRING THAT HAVE STILL SHOWN NO REMEDY AVAILABLE. SINCE OCT2017. MY ENGINE SERVICE LIGHT ON MY DASH HAS BEEN ON FOR A MONTH NOW. MY CODE TRADER IS INDICATING THE BLOWER ISSUE. ANY WAY TO FIND OUT WHEN THIS WILL BE FIXED ? THANK YOU
Electrical System
Filed Jul 2, 201867,000 milesVA
RECEIVED 2 RECALL NOTICES FROM BMW USA 11/17 AND 11/17 FOR ISSUES WITH THE BLOWER MOTOR WIRING AND THE ENGINE PCV VALVE HEATER. CONTACTED MY LOCAL DEALERSHIP TO HAVE THEM FIXED. WAS ADVISED THAT THEY DID NOT HAVE AUTHORIZATION FROM THE NATIONAL OFFICE TO PERFORM THE REPAIRS. WHEN QUESTIONED ABOUT HAVING THE PARTS THE SERVICE REPRESENTATIVE ADMITTED THAT THEY COULD GET THE PARTS BUT WOULD NOT BE REIMBURSED FOR THE REPAIR BECAUSE THE NATIONAL OFFICE HAD NOT AUTHORIZED THEIR USE. REPEATEDLY CHECK WITH THEM OVER THE NEXT SEVERAL MONTHS. RECEIVED THE SAME ANSWER AGAIN AND AGAIN. CONTACTED BMW USA DIRECTLY THROUGH THEIR CUSTOMER SERVICE AND SPOKE WITH THEIR REPRESENTATIVE WHO STATED THAT THEY DID NOT HAVE THE PARTS TO REPAIR THE KNOWN SAFETY ISSUES AND WERE HOPING TO HAVE THEM FIXED LATER THIS YEAR. WHEN I INFORMED THEM THAT THE LOCAL DEALERSHIP SAID THEY COULD GET THE PARTS THEY FINALLY ADMITTED THAT YES THEY HAD THEM BUT NOT ENOUGH TO COVER ALL THE RECALLED VEHICLES SO THEY WERE NOT AUTHORIZING REPAIRS YET.
Air Bags
Filed May 9, 2018NY
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM), 17V683000 (ENGINE AND ENGINE COOLING), AND 16V071000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RALLYE BMW IN WESTBURY, NEW YORK WAS MADE AWARE OF THE RECALLS AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING).
Electrical System
Filed Mar 22, 2018PA
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical SystemFire
Filed Mar 20, 201892,000 milesNJ
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT NOTICED A BURNING ODOR OUTSIDE THE VEHICLE THAT WAS SEEPING INTO THE INTERIOR OF THE VEHICLE. IN ADDITION, THERE WERE MORE THAN TWO SEPARATE, UNDISCLOSED FAILURES THAT THE DEALER WAS UNABLE TO DIAGNOSE. THE DEALER (OPEN ROAD BMW OF EDISON, 731 U.S. 1, EDISON, NJ 08817, (732) 985-4575) DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE FOR NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS UNCERTAIN IF A LOANER VEHICLE WOULD BE PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. * (RECALL RELATED INCIDENT) TS
Electrical System
Filed Mar 14, 2018NJ
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PAUL MILLER BMW (1515 NJ-23, WAYNE, NJ 07470, (973) 696-6060), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH RECALLS.
Unknown or Other
Filed Mar 5, 2018PA
OPEN RECALLS HAVE NO REMEDY WITHIN A TIMELY MANNER. IN OCTOBER 2017, BMW ANNOUNCED 2 RECALLS AFFECTING MY CAR: (1) BLOWER MOTOR WIRING AND (2) POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER. ORIGINALLY THE ESTIMATED TIME FRAME FOR A FIX FOR BOTH ISSUES WAS DECEMBER 2017. IT IS NOW MARCH 2018, ALMOST 6 MONTHS AFTER THE RECALLS WERE FIRST ANNOUNCED, AND NOT ONLY ARE THE REMEDIES STILL UNAVAILABLE, BUT BMW HAS FAILED TO COMMUNICATE ANY INFORMATION RELEVANT TO THE AFFECTED ISSUES. DUE TO THE SERIOUS NATURE THAT THESE RECALLS COULD POTENTIALLY POSE, I FIND THIS ABSOLUTELY UNACCEPTABLE. THE OPEN RECALLS COULD POTENTIALLY LEAD TO THE CAR CATCHING ON FIRE EVEN WHEN NOT IN USE. ALTHOUGH I HAVE NOT YET BEEN AFFECTED BY THE POTENTIAL DANGERS OF THE RECALLS, EVERY TIME I USE THE CAR THERE IS A CONSTANT FEAR THAT IT MAY HAPPEN DUE TO THE LACK OF REMEDIES FOR THE RECALLS.
Electrical System
Filed Jan 26, 2018CO
SCHOMP BMW, 1190 PLUM VALLEY LN, HIGHLANDS RANCH, COLORADO 80129 IS SELLING BMWS AFFECTED BY THE NHTSA BMW US RECALL TO REPAIR THE BLOWER MOTOR WIRING HARNESS. VIN: [XXX], KNOWINGLY STILL UNDER RECALL, WAS SOLD BY THEIR DEALERSHIP IN THE PAST 60 DAYS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical SystemFire
Filed Jan 12, 2018MS
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN ONCE WITHOUT WARNING. IN ADDITION, THERE WAS A BURNING ODOR INSIDE THE VEHICLE FROM THE VENTS WHEN THE AIR CONDITIONER OR HEAT FUNCTION WERE USED. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE CONTACT LATER RECEIVED A RECALL NOTICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING TO DETERMINE WHEN THE RECALL WOULD BE SCHEDULED WITH A DEALER. THE VIN, RECALL INFORMATION, AND FAILURE MILEAGE WERE NOT AVAILABLE.
Electrical System
Filed Jan 4, 2018MN
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED BMW OF MINNETONKA AT (952) 236-1263 (15802 WAYZATA BLVD, WAYZATA, MN 55391) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Electrical System
Filed Dec 30, 201798,000 milesCA
RECEIVED LETTER IN NOVEMBER. I AM EXPERIENCING ISSUES LIKELY RELATED TO THE RECALL AS MY HEATER IS NOT WORKING AND I'M HAVING ELECTRICAL MALFUNCTIONS. EACH TIME I CALL BMW TO HAVE THE RECALL ADDRESSED I AM TOLD THERE ARE NO PARTS TO RESOLVE THE ISSUE, BUT THAT I CAN COME IN AND PAY $175 FOR AN INSPECTION.
Electrical System
Filed Dec 21, 2017OH
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BMW OF MIDDLEBURG HEIGHTS, 6976 PEARL RD, MIDDLEBURG HEIGHTS, OH 44130) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical SystemFire
Filed Dec 15, 2017NJ
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRINCETON BMW OF PRINCETON, NEW JERSEY WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT SMOKE ENTERED THE VENTS OF THE DASHBOARD. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical System
Filed Dec 14, 2017MD
TL* THE CONTACT OWNS A 2008 BMW 328XI. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL ODOR WAS PRESENT COMING FROM THE FRONT VENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical System
Filed Nov 13, 201764,000 milesNJ
I LOCKED THE CAR DOORS WHILE DRIVING USING THE DASHBOARD SWITCH. UPON ARRIVING AT MY DESTINATION AND PLACING THE VEHICLE IN PARK, I WAS UNABLE TO OPEN THE DRIVER'S DOOR WITH THE DASH SWITCH, KEY FOB OR INTERIOR/EXTERIOR DOOR HANDLE. I HAD TO EXIT THE VEHICLE BY CRAWLING OVER THE CONSOLE BETWEEN THE DRIVER AND FRONT PASSENGER SEAT. HAD AN ACCIDENT OCCURRED PREVENTING EGRESS VIA THE PASSENGER DOOR, I WOULD HAVE BEEN TRAPPED IN THE VEHICLE. THE REPAIR INVOLVED REPLACING A 15 AMP FUSE WITH A 20 AMP FUSE AND HAS OCCURRED WITH SOME BMW CARS. BMW NEEDS TO ADDRESS THIS ISSUE VIA RECALL.
Air Bags
Filed Aug 25, 2017FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRAMAN BMW WEST PALM BEACH (LOCATED AT 2901 OKEECHOBEE BLVD, WEST PALM BEACH, FL) WAS CONTACTED AND STATED THAT THE PARTS FOR THE REMEDY HAD NOT BEEN ORDERED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air Bags
Filed Aug 7, 2017MD
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BMW OF ROCKVILLE IN ROCKVILLE, MD) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. .. .UPDATED 10/04/17 *BF THE CONSUMER STATED THE RECALL REPAIR WAS COMPLETED. UPDATED 10/11/2017*JS
Air Bags
Filed Aug 3, 2017ME
TAKATA INFLATORS: WE RECEIVED A NOTICE FROM AUTO AIRBAG SETTLEMENT TODAY. OUR VEHICLE HAS THE AFFECTED AIRBAG(S). WE HAVE NOT RECEIVED A RECALL NOTICE.
Air Bags
Filed Jul 27, 2017100,000 milesNJ
TL* THE CONTACT OWNS A 2008 BMW 328XI. ON SEVERAL OCCASIONS, WHILE DRIVING, THE RPM NEEDLE DROPPED AND THEN RETURNED TO NORMAL. THE VEHICLE SHOOK AND STALLED. ON SEVERAL OTHER OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE PASSENGER SIDE AIR BAG AND SEAT BELT INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED THAT DUE TO NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS), THE PASSENGER SIDE AIR BAGS COULD ALSO BE DEFECTIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE KEY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER WAS NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE CONTACT WAS CONCERNED THAT THE STALLING WOULD OCCUR AND COULD CAUSE A CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL FOR THE ELECTRICAL SYSTEM AND NO PARTS WERE AVAILABLE FOR THE AIR BAG RECALL. THE MANUFACTURER INFORMED THE CONTACT THAT SHE WOULD RECEIVE A NOTIFICATION LETTER WHEN THE PART WAS AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Engine
Filed Jul 24, 201725 milesNY
DRIVING 65MPH IN HIGHWAY WHEN ENGINE TURNED OFF. SAFELY PULLED OVER. RESTARTED. DROVE ANOTHER 5 MILES, ENGINE TURNS OFF AGAIN. RESTARTED. INSTRUMENT PANEL HAD RESET EXCEPT CLOCK AND ODOMETER. FOLLOWING DAY CAR STARTED AND RAN. WHILE MAKING A LEFT TURN IN LOCAL ROAD, THE ENGINE TURNED OFF, STEERING LOCKED, ALMOST HITTING ANOTHER VEHICLE WHICH WAS TURNING RIGHT.
Complaints 1-50 of 99, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 3, 2024. Source: NHTSA Office of Defects Investigation.