MY DOORS HAVE LOCKED AND WILL NOT UNLOCK WITHOUT A VERY EXPENSIVE REPAIR. I HAVE TO USE THE INTERNAL KEY FROM THE KEY FOB TO UNLOCK THE DRIVER DOOR BUT THERE IS NO WAY TO UNLOCK ANY OF THE OTHER DOORS. *TR
2007 BMW 328i complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
IN JUNE OF 2011 MY BMW328I HAD INTERMITTENT START. I SENT THE VEHICLE TO A DEALER FOR SERVICE IN FREMONT. I WAS TOLD THAT THE VEHICLE DID NOT START BECAUSE OF THE BATTERY. BATTERY WAS REPLACED AT THIS TIME. TWO DAYS LATER, THE VEHICLE DID NOT START AGAIN, AFTER TESTING IT WAS DETERMINED BY FREMONT DEALER THAT THE PROBLEM WAS A FAULTY NEGATIVE BATTERY CABLE. AFTER CABLE REPLACEMENT, TODAY PROBLEM OCCURS AGAIN. *TR
PASSENGER AND REAR DOORS WILL NOT UNLOCK EVEN FROM THE INSIDE. KEY FOB, INTERIOR UNLOCK BUTTON AND MANUAL DOOR HANDLES WILL NOT UNLOCK THE DOORS MAKING PASSENGERS HAVE TO EXIT THROUGH THE DRIVERS DOOR OR WINDOWS. *TR
TL*THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER AND THEY ADVISED HIM THAT THE FUEL PUMP HAD FAILED. THE VEHICLE WAS REPAIRED. A FEW DAYS LATER THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER AND THEY ADVISED HIM THAT THERE WAS A LOOSE CONNECTION IN THE FUEL TANK. THE VEHICLE WAS REPAIRED AGAIN BY CONNECTING THE TANK IN PLACE. THE VEHICLE SUDDENLY STALLED A THIRD TIME AND IT WAS TOWED TO THE SAME DEALER WHO ADVISED HIM THAT THE FUEL GAUGE WASN'T WORKING AND HE DIDN'T HAVE ANY GASOLINE IN THE TANK. THE FUEL GAUGE WAS REPAIRED. THE FAILURE OCCURRED AGAIN AND THE CONTACT WAS WAITING TO FOR THE DIAGNOSIS. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
DRIVERS SIDE DOOR WILL NOT UNLOCK FROM INSIDE. PULLING ON HANDLE WILL NOT UNLOCK THE DOOR NOR WILL THE UNLOCK BUTTON FOR ALL LOCKS ON CAR. IN ADDITION THE REMOTE KEY FOB WILL NOT LOCK OR UNLOCK THE DOOR. RANDOM OCCURRENCE. WORKED PERFECTLY FINE IN THE MORNING AND THEN MALFUNCTIONED LATER ON IN THE DAY. SERIOUS SAFETY HAZARD. WHAT IF THERE IS AN ACCIDENT. I CAN NOT GET OUT OF THE CAR. *TR
I WAS DRIVING THE CAR AND THE ELECTRONIC STEERING WHEEL LOCK ICON ILLUMINATED ON THE DASH PANEL. IT KEPT GIVING THE WARNING THAT THE STEERING WHEEL WILL LOCK AND IF I TURN THE CAR OFF, I WON'T BE ABLE TO CRANK IT. I DROVE IT FOR ABOUT TWO WEEKS. WHEN I TURNED THE CAR OFF, I COULD NOT CRANK IT BACK UP. I HAD TO HAVE THE STEERING COLUMN REPLACED AT MY LOCAL BMW REPAIR SHOP. I HAVE KNOWN OTHER BMW OWNER'S WHO SAYS THIS HAS HAPPENED TO THEM MORE THAN ONCE. I AM WONDERING IF THIS IS A DEFECT IN THE BMW 328I MODELS BECAUSE I HAVE BEEN TOLD THAT THE STEERING WHEEL COULD ALSO LOCK IF A PERSON WAS DRIVING, ALSO. *TR
BMW STEERING WHEEL LOCK CANT START VEHICLE LEAVES YOU STRANDED. HAD DEALER REPLACED ALREADY ONCE IN PAST PROBLEM PERSISTS. *TR
STEERING WHEEL LOCKS UP UNEXPECTED AND CAR WILL NOT START. HAVE BEEN REPLACED ONCE BEFORE. THIS IS THE SECOND INCIDENT SINCE 12/28/09. CAR HAS TO BE TOWED FROM LOCATIONS. *TR
RED STEERING WHEEL AND PADLOCK WARNING INDICATOR LIGHT IS ON - STEERING WHEEL WILL NOT LOCK. THE MOST COMMON ISSUE WITH THIS FAULT CAN CAUSE A "NO START" CONDITION. THE "NO START" CONDITION CAN ARISE AND THE STEERING WHEEL COULD LOCK WHILE DRIVING. THIS IS THE SECOND FAILURE WITHIN 4 YEARS AND COMMON IN BMW'S (SEE THREAD: HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=316722 *AND THREAD: HTTP://WWW.E90POST.COM/FORUMS/SHOWTHREAD.PHP?T=147586)
TL*THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE PISTON VALVE AREA TIMING SYSTEM WAS DEFECTIVE. THE DEALER REPROGRAMMED THE ENGINE. THE CURRENT AND FAILURE MILEAGES WERE 80,000.
2007 BMW 328I DOORS WOULD NOT LOCK/UNLOCK. *TR
THE DOOR LOCKS FAILED TO UNLOCK (WITH BOTH THE REMOTE ENTRY AND THE DOOR LOCK SWITCH LOCATED IN THE CAR) WITH THE EXCEPTION OF THE DRIVER SIDE DOOR. THIS RESULTED IN ALL PASSENGERS (INCLUDING SMALL CHILDREN) TO HAVE TO EXIT THE CAR THROUGH THE DRIVER'S DOOR. IN THE EVENT OF AN EMERGENCY THIS COULD CAUSE SAFETY ISSUES FOR ALL OCCUPANTS. THIS WAS REPAIRED BY INCREASING THE SIZE OF THE FUSE (TO A 20 AMP FROM A 15 AMP). AFTER RESEARCH, THIS APPEARS TO BE JUST A TEMPORARY FIX. I AM CONCERNED WITH THE SAFETY ISSUES THIS COULD CAUSE FOR OTHER FAMILIES. *TR
I OWN A 2007 BMW 328I WITH 21,000 MILES ON IT. IN JULY 2009 I WAS BACKING OUT OF MY DRIVEWAY WHEN THE CAR LOST ALL STEERING POWER, THE ACCELERATOR NO LONGER FUNCTIONED, THE CHECK ENGINE LIGHT CAME ON, & THE KEY WAS UNABLE TO BE EJECTED. A BMW DEALER WAS UNABLE TO DUPLICATE THE ISSUE, SO THEY SAID THERE WAS NOT A PROBLEM WITH THE CAR. IN AUG 2009, AFTER TURNING THE CAR ON, THE CAR BEGAN TO SHAKE AND IT POWERED DOWN. AGAIN, THE CHECK ENGINE LIGHT CAME ON, AND THE KEY WAS NOT ABLE TO BE EJECTED. THE SAME BMW DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM, BUT THEY SAID THEY INSTALLED SOFTWARE UPDATES. IN SEPT 2010 I WAS DRIVING THE CAR AND AT A LOW SPEED WHEN THE CAR LOST ALL STEERING CONTROL, THE ACCELERATOR DID NOTHING WHEN I PUSHED DOWN ON IT. I HAD TO PUSH THE CAR OUT OF THE ROAD. THE CHECK ENGINE LIGHT WAS STILL ON, AND THE KEY WOULD NOT EJECT ITSELF. MINUTES LATER, I WAS ABLE TO GET THE KEY OUT, AND AFTER I RESTARTED THE CAR, THE CHECK ENGINE LIGHT WENT OFF. (I HAVE PHOTOS OF IT ON). THE VEHICLE WAS TOWED TO A DIFFERENT BMW DEALERSHIP--BUT ONCE AGAIN, THEY WERE UNABLE TO RESOLVE THE ISSUE. THEY TESTED THE FUEL--THE FUEL WAS FINE. THEY TOLD ME THEY HAD INCENTIVE TO FIND A PROBLEM WITH THE CAR SO THAT THEY COULD BE PAID. I HAVE CONTACTED BMW N. AMERICA SEVERAL TIMES, BUT TO NO AVAIL. AT ONE POINT, I ASKED WHAT IT WOULD TAKE FOR THEM TO FIX THE CAR-- PERSONAL INJURY? PROPERTY DAMAGE? THE BMW REP SAID NO--BUT AGREED THAT I'D JUST HAVE TO WAIT IT OUT AND SEE WHAT HAPPENS. AFTER
BMW 328I 2007. MY WHOLE FAMILY {4} OF US WERE LOCKED IN CAR. WE COULD NOT OPEN THE CAR FROM INSIDE. THAT IS MOST CRAZY THING EVER HAPPEN TO ME. THIS IS THE SAFETY ISSUE AND BMW NEED TO RECALL ALL VEHICLES AND FIX PROBLEM BEFORE SOMEBODY GETS REALLY IN TROUBLE. I MADE SOME RESEARCH AND FIND OUT THAT MORE PEOPLE HAD THE SAME PROBLEM AS I HAD. I HAD TO PULL OUT MY CHILDREN TROUGH THE WINDOW TO GET THEM OUT OF CAR. WHAT WOULD HAPPEN IF SOME BIGGER ADULT WAS SITTING IN THE BACK OF CAR OR IF WE HAD CRASH ON OUR WAY HOME. THIS ISSUE WITH THIS CAR NEED TO BE RECALLED!! *TR
DOOR ACTUATORS ON MY 2007 BMW 328I FAILED. IT BEGAN WITH JUST THE FRONT TWO DOORS AND THEN THE REAR DOORS. A VERY EXPENSIVE REPAIR, MOSTLY LABOR EXPENSE. I AM THANKFUL THAT THIS DID NOT OCCUR WHEN AWAY FROM HOME AS LOCKING AND UNLOCKING THE DOORS WAS NOT POSSIBLE. ALSO, IF SOMEONE HAD BEEN IN THE BACKSEAT THEY MAY NOT HAVE BEEN ABLE TO GET OUT. *TR
I HAD JUST PURCHASED A BRAND NEW BMW 328I. WE WERE DRIVING ON I-5 FROM LOS ANGELES TO SAN FRANCISCO. I WAS ACCOMPANIED BY MY HUSBAND AND TWO DOGS. WE WERE TRAVELING ~80 MILES PER HOUR IN THE LEFT LANE. ALL OF THE SUDDEN AND WITHOUT WARNING, THE ENGINE TURNED COMPLETELY OFF ON THE VEHICLE. I LOST POWER STEERING AND BREAKING AND HAD NO OTHER OPTION THAN TO GLIDE INTO THE CENTER MEDIAN. UNFORTUNATELY, THERE WAS NOT SUFFICIENT ROOM FOR THE VEHICLE, SO THE RIGHT TIRES WERE IN THE LEFT LANE OF TRAFFIC. WE CALLED BMW ASSIST, BUT THEY SAID THEY WOULD NOT PICK US UP BECAUSE WE HAD DOGS IN THE CAR. WE WERE STUCK IN THE MEDIAN FOR NEARLY ONE HOUR, AROUND A BEND IN THE FREEWAY, WHERE OTHER CARS COULD NOT SEE US WELL UNTIL THE LAST MINUTE. A CALIFORNIA STATE TROOPER TOGETHER WITH A TOW TRUCK FINALLY RESCUED US FROM THE CENTER MEDIAN. HE SAID WE WERE IN GRAVE DANGER, WHICH WE OBVIOUSLY KNEW. AFTER THE INCIDENT I CALLED THE BEVERLY HILLS BMW DEALERSHIP, WHERE WE PURCHASED THE VEHICLE, AND SPOKE WITH THE MANAGER AND REPORTED THE ISSUE TO BMW ASSIST. I WAS FURIOUS THAT A VEHICLE WOULD TURN OFF AT THAT SPEED. THEY TOLD ME THEY WOULD DOCUMENT THE CLAIM BUT THAT NO OTHER INCIDENCES OF THIS HAD BEEN REPORTED. THE LATTER IS INACCURATE, AS MANY PEOPLE APPARENTLY HAVE HAD THE EXACT SAME ISSUE. *TR
IN OCTOBER OF 2009 MY LEASED VEHICLE DID NOT START, I HAD THE VEHICLE TOWED TO A DEALER FOR SERVICE IN DETROIT. I WAS TOLD THAT THE VEHICLE DID NOT START BECAUSE OF THE BATTERY. BATTERY WAS REPLACED AT THIS TIME. IN JANUARY OF 2010 THE VEHICLE DID NOT START AGAIN, AFTER TESTING IT WAS DETERMINED THAT THE STEERING COLUMN WAS DEFECTIVE. THIS WAS REPLACED AT MY EXPENSE. IN APRIL OF 2010 THE VEHICLE DID NOT START FOR A THIRD TIME. I CONTACTED A DEALER TO HAVE THE VEHICLE TOWED IN; AFTER 5 DAYS THE DEALER IDENTIFIED THE PROBLEM AS A FAULTY NEGATIVE BATTERY CABLE. I CONTACTED BMW NA AS I FELT THAT THIS MAY HAVE BEEN THE ORIGINAL ISSUE AND REASON FOR THE VEHICLE NOT STARTING. AFTER TWO WEEKS OF "INVESTIGATION" BMW NA CONTACTED ME AND STATED THAT DUE TO MILEAGE ON THE VEHICLE NO ASSISTANCE WOULD BE GRANTED THE VEHICLE IS STILL UNDER LEASE AND WAS SOLD TO ME AS A DEMO VEHICLE WITH ROUGHLY 9000 MILES ALREADY ON IT AT TIME OF LEASE INCEPTION. *TR
THE DOORS ON MY 2007 BMW 328I WOULD NOT OPEN WITH THE PUSH BUTTON LOCK. I REMOVED THE MANUAL KEY AND WAS ABLE TO OPEN THE DOOR FROM THE OUTSIDE. WHEN I RETURNED TO MY HOUSE, I REVIEWED THE OWNERS MANUAL AND CHECKED TO SEE IF THE SETTING WAS WRONG WITH THE KEY. PUSHING THE KEY, OPEN-CLOSE BUTTON THE DOORS LOCKED BUT WOULD NOT OPEN. I HAD THE FORESIGHT TO ROLL MY WINDOW DOWN PRIOR TO CHECKING THE LOCK. IF I HAD NOT DONE SO, I WOULD HAVE BEEN LOCKED IN THE VEHICLE. THIS HAPPENED IN FLORIDA AND COULD HAVE BEEN FATAL IF LOCKED IN THE CAR WITHOUT A WAY OUT IN THE FLORIDA HEAT. ALSO, THE GAS DOOR WAS LOCKED SHUT AND I WAS UNABLE TO PUT GAS IN THE VEHICLE. I CONTACTED THE BMW DEALERSHIP (QUALITY IMPORTS- FT WALTON BEACH) AND TOOK THE CAR TO THEM FOR REPAIRS. IT TOOK TWO DAYS INSTEAD OF THE TWO HOURS THAT I WAS PROMISED. ALSO, I FOUND OUT THAT THEY HAD A TECHNICAL REPAIR BULLETIN THAT HAD BEEN ISSUED REGARDING FAULTY LOCKS ON THIS MODEL VEHICLE. BESIDES THE SAFETY COMPLAINT I FEEL THAT I WAS CHARGES WHEN I SHOULD HAVE BEEN TAKEN CARE OF (NO COST TO THE CONSUMER) SINCE THIS VEHICLE'S PROBLEM WAS A SAFETY ISSUE. I HAVE TALKED WITH CORPORATE BMW AND WAS TOLD THAT ANY ISSUE COULD BE CONSIDERED A SAFETY ISSUE. (I FELT THAT I WAS BLOWN OFF). I WOULD LIKE FOR THE FAULTY DOOR ACTUATORS TO BE CONSIDERED A SAFETY ISSUE AND NOT A TECHNICAL BULLETIN ISSUE. WHEN ASKING THE DEALERSHIP WHAT THEY MEANT BY A TECHNICAL BULLETIN, THE RESPONSE WAS THAT THEY KNEW ABOUT THE PROBLEM BUT THERE WAS NO SAFETY
BRIDGESTONE TURANZA TIRES 225/45R17 DOT 4906 - VERY NOISY TIRES AT 9, 131 MILES. *TR
REPEATED DOOR LOCK ACTUATOR FAILURE IN 2007 BMW 3281. WHEN THIS HAPPENS, BOTH REAR DOORS AND THE FRONT PASSENGER DOORS ARE IMPOSSIBLE TO OPEN FROM OUTSIDE OR INSIDE. THIS IS AN OBVIOUS SAFETY HAZARD. *TR
WHILE DRIVING ON THE HIGHWAY AT ABOUT 60 MPH, THE FRONT PASSENGER DOOR OPENED BY ITSELF AND DOOR OPEN WARNING SHOWED UP. IT HAS HAPPENED ONLY ONCE ON MY CAR SO FAR BUT A FEW OTHER OWNERS OF SIMILAR BMW CARS HAVE HAD THE SAME ISSUE. WHEN REPORTED TO THE MANUFACTURER'S DEALERSHIP SERVICE DEPARTMENT, THE STANDARD RESPONSE FROM THE DEALERSHIP IS "UNABLE TO REPLICATE PROBLEM" AND THEY WILL NOT DO ANYTHING ELSE ABOUT IT. *TR
ORIGINAL WARRANTY EXPIRED AT 50,000 MILES SO I BEGAN TAKING MY VEHICLE TO A LICENSED MECHANIC TO DO SCHEDULED MAINTENANCE. WHILE DRIVING OVER TO THE MECHANIC FOR A BRAKE CHANGE I WENT TO STOP AND LOST USAGE OF MY BRAKE. THIS RESULTED IN ME MERELY REARENDING THE BACK END OF THE CAR IN FRONT OF ME. MY MECHANIC REPLACED ROTORS AND BRAKE PADS; AND THERE WAS STILL A PROBLEM. SO HE BEGAN TO LOOK OVER MY CAR AND FOUND THAT THE VACUUM BOOST PUMP FOR MY BAKES WAS POSSIBLY BAD. ONCE OPENED IN THAT AREA HE FOUND THAT THE BOLT HOLDING THE SPROCKET WAS BROKEN. PART OF THE BOLT WAS REMAINING AND THE REST IS STILL MISSING SOMEWHERE IN MY ENGINE. TOWED MY CAR BECAUSE IT IS NOT DRIVABLE TO BMW OF RIVERSIDE TO HAVE THEM LOOK IT OVER AND FIX THE FAULTY BOLT. THEY REFUSED TO FIX IT BECAUSE IT WANTS SERVICED THERE FOR ONE YEAR DUE TO THE EXPIRED WARRANTY. I CALLED BMW OF NORTH AMERICA TO FILE A CLAIM TO INVESTIGATE IT UNDER A SAFETY ISSUE BECAUSE BMW OF RIVERSIDE SAID IT WAS A MECHANICAL ISSUE, BUT IT IS TRULY A SAFETY ISSUE. SUSAN MONJELLI FROM BMW OF NORTH AMERICA FILED MY CLAIM AND HAD A ENGINEER LOOK A MY VEHICLE AGAIN. SHE IS CLAIMING BECAUSE I TOOK MY CAR TO ANOTHER MECHANIC OTHER THAN BMW THAT MY MECHANIC MUST HAVE BROKEN THE BOLT AND THAT IT ISN'T BECAUSE IT WAS FAULTY. MY MECHANIC HAS NEVER TOUCHED THIS ITEM. HE STATES THAT THE SPROCKETS AND THE CHAIN ARE LODGED AND THE ONLY WAY THAT THIS COULD HAVE HAPPENED IS WHEN THE CAR IS RUNNING, NOT BUY HIM WORKING ON IT IN ANY WAY. ALSO THERE IS
2007 BMW 328I COUPE, 6-SPEED MANUAL FAILS TO GO INTO 1ST OCCASIONALLY. I HAVE BROUGHT IT BACK TO THE SHOP 4 TIMES AND IT STILL SOMETIMES WILL NOT ENGAGE 1ST GEAR WITH THE CLUTCH PRESSED ALL THE WAY DOWN. THE ISSUE HAS CAUSED ME TO BE STALLED AT AN INTERSECTION TWICE AND IN REVERSE ONCE BY ACCIDENT DUE TO THE PANIC OF NOT ENGAGING 1 ST GEAR. THIS WAS ESCALATED TO THE REGIONAL SERVICE ADVISOR FOR THE SOUTHEAST AND HE STATE THE CAR IS DESIGNED TO DO THIS??? THE ARE COMPLAINTS ALL OVER THE WEB ABOUT THIS ISSUE AND IT IS DANGEROUS! *TR
ALL DOORS ON A 2007 BMW 328I, 4-DOOR, WOULD NOT UNLOCK FOR AN UNKNOWN REASON. ALL PASSENGERS WERE TRAPPED INSIDE THE VEHICLE AND HAD TO CLIMB OUT THE WINDOWS TO EXIT THE VEHICLE. *TR
MODEL: 2007 BMW 328I. THE ELECTRONIC "DOOR ACTUATORS" FAILED. AS A RESULT, IT BECAME IMPOSSIBLE TO OPEN ANY DOOR OF THE VEHICLE FROM THE INSIDE, EXCEPT THE DRIVER'S DOOR. WHEN THESE ELECTRONIC DOOR ACTUATORS FAIL, PASSENGERS ARE TRAPPED IN THE VEHICLE, AND ARE EXPOSED TO INJURY OR DEATH IN THE EVENT OF A FIRE OR IF THE VEHICLE BECOMES SUBMERGED. THE SERVICE ADVISOR AT THE DEALERSHIP (WEATHERFORD BMW, BERKELEY, CALIFORNIA) SUGGESTED THAT EVEN IF THE ELECTRONIC DOOR ACTUATORS WERE DISABLED THE DOORS COULD STILL BE OPENED BY PULLING TWICE ON THE OPENING LATCH. HOWEVER, WHEN THIS WAS TRIED, THE DOORS STILL COULD NOT BE OPENED. THE SERVICE ADVISORS DID COMMENT THAT THIS PROBLEM HAD OCCURRED IN OTHER 328I MODELS; AND, IN FACT, ANOTHER VEHICLE WAS BEING SERVICED FOR THE IDENTICAL PROBLEM. IN VIEW OF THIS EXTREMELY SERIOUS DEFECT WHICH APPARENTLY EXISTS WITH THE 328I MODEL, RESULTING IN TRAPPING PASSENGERS IF THE ELECTRICAL SYSTEM CONTROLLING THE DOORS FAILS, WE STRONGLY SUGGEST THAT THIS DEFECT BE INVESTIGATED, AND THAT THE SUBJECT VEHICLES BE RECALLED SO THAT THE DEFECT CAN BE CORRECTED BEFORE DEATHS OR INJURIES OCCUR. *TR
TL*THE CONTACT OWNS A SET OF BRIDGESTONE RUN FLAT POTENZA TIRES ON A 2007 BMW 328I. WHILE DRIVING 25 MPH, THE CONTACT HEARD A CLICKING NOISE. AFTER EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE TREAD WAS DISCONNECTED FROM THE TIRE. THE CONTACT SPOKE WITH THE MANUFACTURER ABOUT RELATED RUN FLAT TIRE COMPLAINTS AND THEY ADVISED THE CONTACT TO HAVE THE VEHICLE INSPECTED BY A DEALER. THE DEALER STATED THEY HAD NEVER SEEN THAT FORM OF TREAD SEPARATION; HOWEVER, THE FAILURE WAS DUE TO NORMAL WEAR AND TEAR. THE CONTACT WOULD LIKE FOR THE MANUFACTURER TO ASSUME THE REPAIR COST.
MY VEHICLE SHAKES AND SHUTS DOWN WHEN IM STOPPED AT A RED LIGHT AND EVEN SOMETIMES WHEN I PUT IT ON IN THE MORNING, THIS HAS HAPPENED MORE THAN FIVE OR SIX TIMES SINCE I BOUGHT THE VEHICLE, I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY KEEP SAYING THEY CAN NOT FIND THE PROBLEM AND THEY REFRESH A COMPUTER THEY SAY. ALSO THE SERVICE LIGHT COMES ON WHEN I HAVE THIS PROBLEM AND BEFORE THE CHECK ENGINE LIGHT CAME ON. *TR
SERVICE ENGINE LIGHT HAS COME ON 5 TIMES WITHIN THE PAST 6 WEEKS. I HAVE RETURNED TO THE DEALERSHIP AND THEY HAVE BEEN UNABLE TO IDENTIFY THE PROBLEM. THE DEALERSHIP HAS ADVISED THE DEALERSHIP TO RESET THE COMPUTER PROGRAM, REPLACE A PURGE VALVE, AND EVENTUALLY HAS HAD TO REPLACE THE ENTIRE COMPUTER SYSTEM. THIS HAS RESULTED IN 5 VISITS TO THE DEALERSHIP AND AN EXTREME INCONVENIENCE. *TR
BMW AUTO JACK PART # 71 10 6 773 536 USED WITH 2007 BMW 328I SPORT WAGON. THIS FLOOR JACK IS AN ACCESSORY FOR BMW AUTOMOBILES AND AVAILABLE FOR PURCHASE FROM BMW DEALERS. ALTHOUGH SOLD AND MARKETED BY BMW, IT APPEARS TO BE MANUFACTURED BY BILSTEIN. THIS JACK FAILED ON ITS 4TH USE. THE MAIN SCREW MECHANISM STRIPPED RESULTING IN THE VEHICLE FALLING. THE JACK WAS ON A SECURE GARAGE FLOOR, WAS SECURELY LOCKED INTO THE BMW JACK POSTS ON THE VEHICLE, AND WAS USED ACCORDING TO DIRECTIONS IN EVERY RESPECT. THE CAR WAS SECURE AND THE JACK WAS IN A PROPER VERTICAL ORIENTATION. THE FAILURE WAS SUDDEN AND THERE IS EVIDENCE THAT THE THREADS IN THE MAIN SCREW-TYPE MECHANISM HAVE STRIPPED. I WILL ATTEMPT TO OBTAIN A REPLACEMENT FROM BMW. *TR
2006, 2007, AND 2008 BMW 3 SERIES HAVE A METALLIC TICKING NOISE FROM UNDER THE ENGINE. *TR
BMW328XI GOT HUGE IMPACT ON THE DRIVER SEAT. THE DOOR BENT INSIDE AND MOVE THE SEAT 2-3 INCH INSIDE,BUT THE SIDE AIRBAG DID NOT DEPLOY !!! AND BMW HAS NOT GOT THE REPLACEMENT PART YET (HORNEST FIBER OPTIC) FOR 3 MONTHS. *TR
MY 2007 BMW MODEL 328I WAS DELIVERED NEW WITH BRIDGESTONE RUN-FLAT-TIRES AS ORIGINAL EQUIPMENT BUT WITH NO JACK AND SPARE TIRE INCLUDED. THE RUN-FLAT-TIRES HAVE PROVEN TO BE UNRELIABLE, NOISY, AND PRONE TO LOW-MILEAGE WEAR OUT. I HAVE FILED TWO WRITTEN CLAIMS WITH BMW OF NORTH AMERICA FOR REIMBURSEMENT OF THE EXPENSES NECESSARY TO PURCHASE A SPARE EMERGENCY WHEEL AND JACK KIT. BMWNA HAS DENIED BOTH CLAIMS. BMWNA CONTINUES TO DELIVER 3-SERIES AND OTHER MODEL NEW VEHICLES WITHOUT A JACK AND SPARE INCLUDED. I BELIEVE THIS ESSENTIAL SAFETY EQUIPMENT SHOULD BE INCLUDED IN ALL NEW-CAR DELIVERIES, REGARDLESS OF TIRE TYPE USED. A CIVIL CLASS-ACTION SUIT HAS BEEN FILED IN NEW JERSEY REGARDING THE ISSUE WITH BMW'S USE OF BRIDGESTONE RUN-FLAT-TIRES, BUT THE SUIT DOES NOT ADDRESS JACK AND SPARE TIRE SAFETY EQUIPMENT ISSUES. *TR
A SIMPLE FUSE FAILURE IN THE AUTOMATIC DOOR LOCKING SYSTEM RENDERED THE INSIDE DOOR HANDLES UNUSABLE, EXCEPT FOR ONE, WHOSE ACTUATOR CAUSED THE ORIGINAL ELECTRICAL OVERLOAD. HAD SOMETHING ELSE CAUSED THE FUSE TO FAIL, WE WOULD BE UNABLE TO EGRESS THE VEHICLE EXCEPT THROUGH THE WINDOWS, AND, WITH A COMPLETE ELECTRICAL FAILURE THAT ALSO WOULD HAVE BEEN IMPOSSIBLE. THE BMW TECH PEOPLE TELL ME THAT THE SYSTEM IS DESIGNED THAT WAY. I FEEL THAT IT IS A SAFETY HAZARD. *TR
MY 2007 328I HAS BEEN IN THE SERVICE DEPARTMENT A TOTAL OF 4 TIMES (THAT I HAVE PAPERWORK ON, IT MIGHT BE MORE). I HAVE HAD MAJOR MECHANICAL PROBLEMS WITH THE MOST RECENT BEING ELECTRICAL. MY KEY WILL NOT OPEN ANY OF THE DOORS, I HAVE TO USE THE VALET KEY TO GET INSIDE. ONCE I GET INSIDE THE BUTTON ON THE DASH THAT OPENS AND LOCKS THE DOORS WAS UNRESPONSIVE AS WELL. WHEN THIS STARTED THE DRIVERS SIDE MIRROR ALSO BECAME UNRESPONSIVE AND WOULD NOT ADJUST, I CAN'T ADJUST IT TO SEE THE ROAD AND HAVE ALMOST BEEN IN 2 ACCIDENTS. THE SAME DAY THE AIR CONDITIONING, WHICH I HAD SET ON 60, TURNED ITSELF TO 84 BLOWING FULL BLAST. THAT IS ACTUALLY THE SECOND TIME THIS YEAR THAT THE AIR CONDITIONING HAS AUTOMATICALLY TURNED TO THE HEATER. SHORT LIST OF OTHER ISSUES: RECURRENT BREAK SQUEAKING, OIL SENSOR AND ENGINE HARNESS WIRES BREAKING, AND PROBLEMS ACCELERATING. THE COMPUTER SOFTWARE MALFUNCTIONED AS WELL (ANOTHER ELECTRICAL ISSUE WHICH WAS CAUSING THE CAR TO MALFUNCTION). AFTER THE BRAKE PADS & SENSORS WERE REPLACED, THE BRAKES SOUND THE SAME TO THIS DAY, HORRIBLY SQUEAKY ALMOST GRINDING. THE FRONT DRIVER & PASSENGER WINDOWS HAVE A MYSTERIOUS ELECTRICAL MALFUNCTION. THEY WILL CEASE TO GO UP OR DOWN. I HOLD THE WINDOW BUTTON IN THE "UP" POSITION, THE WINDOW WILL ROLL UP AN INCH THEN STOP. I WILL HAVE TO DO THIS SEVERAL MORE TIMES BEFORE THE WINDOW WILL GO UP OR DOWN. MY CAR GOES IN AGAIN TOMORROW AM. THIS TIME I EVEN MENTIONED THAT IF I DID HAVE PASSENGERS IN THE VEHICLE AND WE HAD GOTT
DRIVING A 2007 BMW 328I COUPE (ONLY 7,000 MILES ON THE CAR), I WAS INVOLVED IN A SEVERE FRONT END COLLISION...THE CAR IS NOT DRIVABLE AND MAY EVEN BE TOTALED. NONE OF MY AIRBAGS DEPLOYED. *TR
TL*THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE VEHICLE HAS AN ELECTRONIC INTERIOR LATCH ASSEMBLY THAT DOES NOT ALLOW PASSENGERS TO MANUALLY OPEN THE DOORS. WHILE PASSENGERS WERE OCCUPYING THE VEHICLE, THERE WAS AN EXPERIENCED AN ELECTRICAL SHORTAGE THAT CAUSED THE LATCH ASSEMBLY TO FAIL. AS A RESULT, THE PASSENGERS COULD NOT EXIT THE VEHICLE. HE TOOK THE VEHICLE TO THE DEALER AND A TECHNICIAN REPAIRED THE OPEN CIRCUIT IN THE FUSE BOX. HE NOTIFIED THE MANUFACTURER AND IS WAITING FOR A RESPONSE. THE FAILURE AND CURRENT MILEAGES WERE 12,000. UPDATED 10/16/08. *LJ UPDATED 10/17/08. *JB
EXCESSIVE ROAD NOISE AND ABNORMAL (PREMATURE) WEAR OF BRIDGESTONE-FIRESTONE TURANZA EL42 RUN FLAT TIRES 205/55R16. EXCESSIVE ROAD NOISE STARTED BEFORE 10,000 MILES AND ALL TIRES HAD TO BE REPLACED AFTER ONLY 1 YEAR (APPROX 14,000 MILES). CAR WAS A 2007 BMW 328I. BMW HAS A SERVICE BULLETIN (SI B 36 06 06) REGARDING THIS ISSUE AND IS REPLACING ALL TIRES (UPON COMPLAINT) IF < 10,000 MILES. IF TIRES HAVE BETWEEN 10,001 TO 20,000 MILES, REPLACEMENT IS AT 50%. TIRES WERE "CUPPING" AND DEMONSTRATING VERY ABNORMAL WEAR PATTERNS. UPON COMPLAINT TO BRIDGESTONE FIRESTONE, THEY AGREED TO 100% REPLACEMENT COSTS. OLD TIRES ARE NOT AVAILABLE. *TR
FUEL PUMP FAILURE. *TR
NEW BMW 3 SERIES SPORTS WAGON SELF-ACCELERATED AND CRASHED INTO THE FAMILY'S GARAGE. MINUTES BEFORE THE CRASH, THE CAR WAS SLOWING DOWN AS IT WAS BEING DRIVEN ONTO THE DRIVEWAY OF THE HOUSE, WHICH IS PERPENDICULAR TO THE ROAD. SOON AFTER THE CAR THE GARAGE DOOR LIFTED WITH THE STEERING WHEEL IN A TURN POSITION (ONTO THE DRIVEWAY), THE CAR STARTED TO MOVE AS THROUGH IT WAS ACCELERATING ON ITS OWN AND QUICKLY CRASHED INTO THE GARAGE. IT ONLY STOPPED FROM THE IMPACT OF HITTING AND BREAKING A STRUCTURAL HOUSE COLUMN AND A PILE OF SHEETROCK IN THE GARAGE. THE ENGINE WAS RUNNING, WHEN IT STOPPED. THE ENTIRE EVENT TOOK PLACE IN LESS THAN A MINUTE. *TR
I PURCHASED A 2007 BMW 328I ON 2/22/2007. IT CAME EQUIPPED WITH BRIDGESTONE TURANZA EL42. IN DECEMBER OF 2007, I FOUND OUT THAT THESE TIRES ARE NOT WEARING PROPERLY. IN MY SEARCHES ON THE INTERNET, I HAVE FOUND THAT THIS PROBLEM HAS BEEN ONGOING FOR AT LEAST 2 YEARS. BMW REFUSES TO PAY FOR REPLACING ALL THE TIRES IF YOU ARE OVER 10K MILES. MY TIRES ARE WEARING HORRIBLY AND CAUSING A SAFETY RISK. BMW KNEW OF THIS PROBLEM IN JANUARY 2007 WHEN THEY ISSUED A SERVICE INFO BULLETIN TO ALL THE DEALERS. HOWEVER, THEY DID NOT INFORM THE OWNERS AND THEY ACTUALLY SOLD MY CAR TO ME WITHOUT MENTIONING THE PROBLEMS THEY ARE HAVING WITH THE TIRES. NO TIRES SHOULD WEAR OUT AFTER 10K MILES. I ACTUALLY TOOK THE CAR IN FOR SERVICE IN EARLY SEPT TO HAVE A TIRE REPLACED AND NO ONE STILL MENTIONED THE SIB TO ME. MY HUSBAND FOUND A COPY OF IT ON THE INTERNET AND IT BASICALLY SAYS, DON'T REPLACE THESE UNLESS THE CUSTOMER COMPLAINS. HOWEVER, ITS DIFFICULT TO DETECT THE UNEVEN TREAD WEAR UNTIL THERE ARE HUGE FLAT SPOTS ON YOUR TIRES. THIS IS SO REMINISCENT OF THE FIRESTONE/FORD DEBACLE AND I FEEL THAT BMW IS PLAYING THE ODDS TO KEEP FROM HAVING TO HELP FUND A HUGE RECALL. THEY KEPT PUTTING THESE SAME TIRES ON THESE CARS DESPITE THE COMPLAINTS. *TR
ON 12/15/07 I PULLED ONTO THE HIGHWAY FROM THE DIRT MEDIAN. THE CAR ENGINE LOST POWER AND THE VEHICLE CAME TO A VIRTUAL STOP ON THE HIGHWAY WITH HIGH SPEED TRAFFIC QUICKLY APPROACHING. I WAS PUSHING THE GAS PEDAL TO THE FLOOR BUT NO POWER WAS BEING APPLIED TO THE WHEELS AND ENGINE RPM DID NOT INCREASE. THIS LASTED FOR MANY SECONDS. I HAD TIME TO CONFIRM I WAS STILL IN FIRST GEAR. I THEN DEPRESSED THE CLUTCH, REVVED THE ENGINE TO HIGH RPM AND TOOK OFF IN SECOND GEAR. MY WIFE AND I WERE ALMOST KILLED DUE TO THE LENGTH OF TIME WE WERE ON THE HIGHWAY WITH THE VEHICLE VIRTUALLY AT A STANDSTILL. *TR
AUTO MANUFACTURES ARE BEGINNING TO INSTALL LED TAIL LIGHTS WITH REFRESH RATES THAT CAUSE ME TO SEE SIGNIFICANT FLICKER (STROBE EFFECT) AT NIGHT. IT MAKES IT VERY DIFFICULT TO DRIVE WHEN I AM BEHIND ONE OF THESE CARS. MY FEAR IS THAT THE ROADS WILL BE FILLED WITH THESE CARS IN A FEW YEARS, AND THE DISTRACTIONS WILL BE TOO INTENSE TO DRIVE. SPECIFICALLY, AT NIGHT, WHEN THE TAIL LIGHTS ARE DIMMED, (BRAKES NOT ON) AND I LOOK AT THEM AND BLINK OR TURN MY HEAD, THE AFTER IMAGE IS VERY STRANGE. I SEE DASHES OR TRAILS OF LIGHT. LAST NIGHT IN PARTICULAR, I HAD AN AFTER IMAGE FOR ABOUT TWO MINUTES AFTER THE CAR IN FRONT OF ME TURNED OFF THE ROAD. THE CARS THAT HAVE THE MOST SIGNIFICANT EFFECT SEEM TO BE CADILLAC'S, INFINITIES, AND BMWS. I HAVE FOUND A THREAD ON A NEWSGROUP THAT MIGHT BE USEFUL EXPLAINING WHAT IS GOING ON: HTTP://WWW.AUTOMOTIVE-USENET.COM/REC-AUTOS-TECH/1414-RE-CAR-LED-TAIL-LIGHTS-STROBE-RATE-TOO-SLOW.HTML I WOULD APPRECIATE IF SOMEONE WOULD LOOK INTO IT. *TR
SERVICE ENGINE SOON LIGHT CONTINUES TO GO ON AFTER NUMEROUS RESETS. *TR
4 DAYS AFTER CAR WAS LEASE BRAND NEW 2007 BMW 328I FAILED ON THE ROAD WHERE IT COMPLETELY HALTED WITH NO WARNING SYSTEM. IT WAS ON SURFACE STREETS LUCKILY NOT ON THE HIGHWAY OR IT WOULD HAVE BEEN A CAR ACCIDENT WITH POSSIBLE DEADLY CONSEQUENCES. AFTER 3 DAYS STILL NOT DIAGNOSTIC RESULT! BRAND NEW! NOT USED. *JB
WHEN TRYING TO USE THE CONVERTIBLE ROOF- IT TRIES TO PUT ITSELF INTO THE TRUNK WHEN THE TRUNK IS CLOSED. ROOF GETS STUCK 1/2 WAY OPEN AND CLOSED. THE DEALER HAS TRIED TO FIX IT 3 TIMES. THE ROOF STILL CONTINUES TO TRY TO PUT ITSELF INTO THE TRUNK WITH THE TRUNK CLOSED. ROOF HAS BENT ITSELF TRYING TO PUT ITSELF INTO A CLOSED TRUNK. ROOF HAS BROKEN PARTS AS A RESULT OF ITS ATTEMPT TO PUT CONVERTIBLE ROOF INTO A CLOSED TRUNK. CAR IS INOPERABLE IN THIS CONDITION AS THE ROOF IS NOT SECURE. ANY ATTEMPT TO DRIVE THE CAR MIGHT CAUSE THE ROOF TO BOUNCE AROUND AS IT IS NOT CONNECTED AND LOCKED! *TR
I WAS DRIVING ON THE HIGHWAY AND A ROCK FLEW UP FROM THE ROAD AND HIT MY WINDSHIELD. WHEN I GOT HOME, MY DAD NOTICED A CHIP IN THE CORNER OF MY WINDSHIELD. THE NEXT DAY, THE CHIP FORMED INTO A CRACK OVER A FOOT LONG. I HAD TO GET MY WINDSHIELD REPLACED. IT HAS ONLY BEEN TWO WEEKS WITH MY NEW WINDSHIELD AND THE OTHER DAY I WAS HIT BY A ROCK AGAIN, CREATING ANOTHER CHIP. SO FAR, THERE IS NO CRACK. AND I FOUND FORUMS THAT PEOPLE ALSO HAD THIS SAME ISSUE. *JB
TL*THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE KEYLESS ENTRY REMOTE WOULD NOT OPEN THE VEHICLE'S DOOR. SHE WAS ABLE TO OPEN THE DOOR MANUALLY WITH THE KEY, BUT IT BECAME STUCK IN THE IGNITION. THE VEHICLE WAS TOWED TO THE BMW DEALER. THE 30G RELAY WAS REPLACED. ON JUNE 24, 2007, THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE BMW DEALER. THE KEY SLIDE AND THE RIBBON CABLE WERE REPLACED. ON JUNE 27, 2007, WHILE DRIVING 45 MPH, THE ENGINE SHUT DOWN WITHOUT WARNING. THE CONTACT WAS ABLE TO SAFELY PULL THE VEHICLE OVER. THE VEHICLE WAS TOWED TO THE BMW DEALER WHERE IT IS AWAITING A DIAGNOSIS. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE IS 1,299 AND FAILURE MILEAGE WAS 700.
TL*THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL LOCKED. THE CONTACT DROVE ACROSS SEVERAL LANES OF TRAFFIC WITHOUT CRASHING. THE BRAKES WERE SLOW TO RESPOND WHEN DEPRESSED AND THE ABS LIGHT ON THE INSTRUMENT PANEL ILLUMINATED. WHEN THE VEHICLE CAME TO A STOP, THE SERVICE ENGINE LIGHT ILLUMINATED AND THE STEERING WHEEL WAS STILL LOCKED. THE CONTACT SHUT OFF THE VEHICLE. WHEN SHE RESTARTED IT, THE VEHICLE BEGAN OPERATING NORMALLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT CURRENTLY REMAINS. THE CURRENT AND FAILURE MILEAGES WERE 3,183.
I LEASED A BMW 328I 4 DOOR, AND THE DEALER DELIVERED THE NEW CAR FROM SPRING VALLEY , NY TO LAWRENCE, NY ON MARCH 1 2007. ON MARCH 13 2007, 12 DAYS LATER & 200 MILES ON THE CAR WHICH THE DEALER DROVE AT LEAST 100 OR MORE OF THE MILES, AND WHILE DRIVING INTO A GAS STATION FOR FIRST GAS FILLUP THE FRONT DRIVER'S SIDE TIRE CRACKED OFF THE TIE ROD, JUST CRACKED MY PICTURES , WHICH WAS UNBELIEVABLE. THE CAR WAS TOWED TO THE ORIGINAL DEALER BY BMW. THE CAR WAS LOOKED AT BY THE DEALER, AND THEIR RESPONSE WAS THAT I HIT SOMETHING A FEW DAYS AGO, AND BMW WAS NOT RESPOSIBLE FOR THIS. I SHOULD CALL MY INSURANCE OMPANY. I WAS APPALED BY THE RESPONSE, SO I STARTED WRITING & CALLING BMW OF NORTH AMERICA. I WAS ASSURED BY CUSTOMER RELATIONS THAT THEY WERE SENDING ENGINEERS TO SEE THE CAR IN SPRING VALLEY ,NY, AND RESPONDED TO THIS MATTER IN A TIMELY FASHION.*AK
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 BMW 328i → · Every 328i year → · How the figures are calculated →