Page 5 of 8 · complaints 201–250 of 399

2007 BMW 328i complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Steering
Filed Mar 23, 2016107,000 milesFL

TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING 15 MPH, THE STEERING WHEEL LOCKED UP AND THE VEHICLE STALLED. VARIOUS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 107,000.

Electrical System
Filed Mar 23, 2016143,000 milesWA

TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE PARKED, THE VEHICLE WAS NOT ABLE TO START AND THE KEY FOB REMAINED IN THE IGNITION. THE CONTACT MENTIONED SHIFTING A RED B.PLUS CABLE IN ORDER TO START THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 143,000.

Air BagsCrash1 injured
Filed Mar 16, 2016GA

TL* THE CONTACT OWNED A 2007 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, SHE CRASHED INTO THE REAR OF ANOTHER VEHICLE THAT HAD THEIR EXTERIOR LIGHTING NOT FUNCTIONING. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED A HEAD, ELBOW, SHOULDER, ANKLE, AND BACK INJURIES. MEDICAL ATTENTION WAS REQUIRED FOR THE INJURIES SUSTAINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Vehicle Speed ControlCrash3 injured
Filed Mar 2, 2016CA

TL* THE CONTACT OWNED A 2007 BMW 328I. AFTER EXITING THE HIGHWAY TO MAKE A RIGHT TURN, THERE WAS A DELAY WITH THE ENGINE. THE ACCELERATOR PEDAL WAS SLOW TO RESPOND AND THE VEHICLE SUDDENLY INDEPENDENTLY SURGED FORWARD AT A HIGH RATE OF SPEED AND CRASHED INTO A POLE. THE VEHICLE VEERED TO THE RIGHT AS THE FAILURE PROGRESSED. THE CONTACT NOTICED THAT THE VEHICLE WAS STILL RUNNING AT 22 MPH. THE CONTACT HAD TO TURN THE VEHICLE OFF, REMOVE THE KEY, AND EXIT THE VEHICLE DUE TO THE FAILURE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED PAIN TO THE RIGHT SHOULDER AND TWO REAR PASSENGERS SUSTAINED MINOR WHIPLASH. EVERYONE REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A REPAIR SHOP BY THE INSURANCE COMPANY WHO WAS NOT ABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Air Bags
Filed Feb 23, 2016KY

PASSENGER RESTRAINT SYSTEM MALFUNCTION. PASSENGER AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT DUE TO FAULTY SEAT MAT SENSOR. THIS COULD RESULT IN FATALITY TO AN ADULT PASSENGER. NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 13V564000 BECAUSE IT DOES NOT INCLUDED SAME MODEL/YEAR VEHICLES WITH SPORT SEATS.

Service BrakesCrash1 injured
Filed Jan 27, 2016142,700 milesIL

LEFT WORK AT 4:30PM ON 01/06/2016, AS WE TURNED OUT OF PARKING LOT MY 2007 BMW 328I JUST DIED IN MID TRAFFIC. THIS OCCURENCE HAPPENED TWICE BEFORE BUT STALLED MULTIPLE TIME ON WAY BACK HOME. ON THE 6TH OF JAN, THE CAR BEGAN TO OVERHEAT AND BURNING OF BATTERY SMELL. CAR WAS TOWED AS ID CODES WERE CHECKED AND ALL SIGNS HAVE POINTED TO SYSTEM FAILURE. UPON FURTHER REVIEW, 6 OPEN RECALLS WAS RESEARCHED USING MULTIPLE VIN REPORT SITES PAID AND FREE INCLUDING BMWUSA.COM/SAFETY RECALL. WE WERE THEN TOLD TO CONTACT THE BMW CONSUMER AND WE WERE TOLD THAT IF THERE IS NO WARRANTY DUE TO PAST MILAGE, RECALLS WERE NOT OBLIGATED BY BMW CONSUMER. I HAVE ALREADY CONTACTED FABBRINI LAW OFFICE HERE IN CHICAGO REGARDING OUR FEDERAL RIGHTS IN BEING IN A SAFE CAR. HOW MANY LINKS DO WE NEED TO POST IN WHICH STALLING AND ELECTRICAL PROBLEMS HAVE BEEN NOTED ON BMWS OWN COMPANY WEBSITE. WE SIMPLY ASK THAT BMW CONSUMER LLC LISTEN TO THIS COMPLAINT LIKE THE MANY OTHERS WHO ARE BEING PUT IN UNSAFE VEHICLES AND WE ASK THAT YOU APPLY YOUR THREE PRONG RULE REGARDING SAFETY HAZARDS SUCH AS THESE THAT WARRANT A REFUND WITH DEAPPRECIATION ADDED, REPLACEMENT OF VEHICLE OR SIMPLY REPAIR THE RECALLS THAT HAVE BEEN NOTED IN THE LAST DECADE AFFECTING MORE THAN MILLIONS WHO ARE LOYAL TO YOUR PRODUCT. WE INTIALLY HAD A 2005 BMW 325I THAT HAD RECALLS AND WE WERE NOT HELPED THEN AND TRADED VEHICLES FOR YET ANOTHER BMW WITH THE HOPES OF BETTER LUCK.

Air BagsCrash1 injured
Filed Jan 27, 2016142,700 milesIL

THIS IS AN ADDITION TO OUR PREVIOUS RECALL PROBLEMS AS ALL ELECTRICAL SHUT OFF AS WELL. HERE ARE THE ADDITIONAL DOCUMENTS TO BE ADDED TO PUBLIC RECORD THAT INDEED 6 RECALLS WERE RECORDED TO OUR REGISTERED VIN AND YET WAS TOLD BMW HAD NO OBLIGATION TO ADHERE TO THESE DOCUMENTS?! ITS ALSO CRAZY THAT WE HAVE TONS OF DOCUMENTS AND YET WE ARE ALLOWED TO SHOW A MBYTE AT A TIME. HOW CONVENIENT.

EngineFire
Filed Jan 13, 2016CO

TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT AFTER THE VEHICLE WAS IN THE PARK POSITION, THE STEERING LOCK SYSTEM FAILED TO ACTIVATE. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE BEGAN TO SMOKE FROM UNDER THE HOOD OF THE VEHICLE. AFTER THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE SMOKE WAS COMING FROM THE CRANK SHAFT. THE CONTACT ALSO MENTIONED THAT THE SERPENTINE BELT FRACTURED CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK FAILED AND THAT THE STEERING LOCK MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS PARTIALLY REPAIRED DUE TO THE DEALER NOT BEING GRANTED APPROVAL FOR THE REPAIRS TO BE PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Air Bags
Filed Jan 6, 2016FL

I AM HAVING THE SAME PROBLEM THAT WAS REPORTED IN THE NHTSA CAMPAIGN NUMBER: 13V564000. HOWEVER MY VIN IS NOT INCLUDED WITH THE RECALL. HOW CAN I HAVE MY CAR ADDED TO THE RECALL LIST. I DO NOT THINK THAT IT IS FAIR THAT BMW WILL NOT FIX THIS FOR FREE CONSIDERING IT WAS REPORTED BUT I WAS JUST UNLUCKY WITH HAVING MY VIN INCLUDED. THE AIRBAG LIGHT IS ON AND AS WELL AS THE YELLOW LIGHT ON FOR THE PASSENGER SIDE SEATBELT. I PURCHASED AN AIRBAG/SRS . THE CODE CAME UP AS 93C3. I TRIED TO CLEAR THE CODE HOWEVER IT WOULDNT CLEAR AND I BELIEVE THAT IS DUE TO THE ISSUE NOT BEING FIXED. I CHECKED ALL OF THE CABLES UNDER THE SEAT FOR THE AIRBAG MAT. PLEASE HELP ME WITH THIS ISSUE! THANK YOU *TR

Electronic Stability Control (esc)
Filed Dec 22, 2015120,000 milesLA

I WAS DRIVING AND MY CAR COMPLETELY SHUT OFF AS I COASTED DOWN THE ROAD WITH ABSOLUTELY NO BRAKES AT ALL. I WAS TERRIFIED. THERE WAS NO ELECTRICAL POWER TO MY CAR AT ALL FOR ALL OF 10 MINS. I ALMOST HIT THE CAR IN FRONT OF ME, SWERVING ONTO A SIDE STREET TO LET MY CAR COAST UNTIL IT STOPPED. MY CAR HAS ABSOLUTELY NO COLD CRANK. THIS IS THE 3RD TIME THIS HAS HAPPENED AND NO ONE CAN FIX IT.

Structure › Body
Filed Nov 28, 2015107,000 milesCA

THE DRIVERS SIDE BACK DOOR WILL NOT OPEN. THANKFULLY, IT WAS REALIZED IN A NON-EMERGENCY SITUATION. AFTER RESEARCH IT SEEMS THAT THIS ISSUE IS POPULAR AMONG THIS YEAR ON THIS CAR.

Electrical System
Filed Nov 14, 201580,000 milesHI

HEADLAMP WIRING INSULATION IS FLAKING OFF. ALL INSULATION OF ALL WIRES IN BOTH HEADLAMPS HAS TOTALLY DETERIORATED WITHIN EIGHT YEARS OF MANUFACTURE LEAVING EXPOSED WIRES CREATING POTENTIAL SHORT CIRCUIT AND FIRE HAZARD. BMW'S SOLUTION IS TO BUY ANOTHER HEADLAMP AT $1,500 EACH WHICH, PRESUMABLY, WILL ALSO DETERIORATE WITHIN THE NEXT SEVEN TO EIGHT YEARS!

Electrical System
Filed Nov 1, 201546,000 milesTX

THIS IS THE SECOND TIME I AM REPORTING THIS ISSUE. A FEW YEARS AGO I WAS NOT ABLE TO OPEN MY DOORS CAUSED BY AN OBVIOUS ELECTRICAL ISSUE. THE DEALERSHIP DETERMINED IT WAS FAULTY ACTUATORS AND THEY HAD TO BE REPLACED. IT WAS A VERY EXPENSIVE REPAIR. THIS IS A SERIOUS SAFETY CONCERNED TO NOT BE ABLE TO GET IN OR OUT OF YOUR CAR TO BOTH THE DRIVER AND PASSENGERS. AFTER SOME RESEARCH, IT WAS DETERMINED THIS A KNOWN ISSUE BY BMW YET THEY REFUSE TO DO A RECALL. THE ISSUE HAS NOW HAPPENED AGAIN TO ME, AND I AM NOT ABLE TO OPEN THE DRIVERS SIDE DOOR, NOT EVEN WITH THE KEY. I WAS IN A PARKING LOT AND WAS ALMOST LEFT STRANDED UNTIL FORTUNATELY I WAS ABLE TO CRAWL IN TO GET TO DRIVERS SEAT. I AM VERY ANGRY THEY ARE NOT TAKING SERIOUS SAFETY CONCERNS INTO CONSIDERATION AND DOING A RECALL. THIS IS NOT A CHEAP FIX NOT TO MENTION A THREAT TO MY SAFETY AND PASSENGERS. BMW NEEDS TO STEP UP AND TAKE RESPONSIBILITY. I WILL NOT BE PURCHASING ANOTHER BMW (THIS IS MY SECOND). MY FIRST CAR HAD CONSTANT ISSUE WITH CHECK ENGINE LIGHT THAT WOULD NOT GO AWAY ALTHOUGH NO ISSUE FOUND WHICH WAS UNSETTLING TO DRIVE WITH. AND NOW THIS CAR IS HAVING SECOND EXPERIENCE WITH DOOR FAILURE. I WILL BE PURCHASING A CAR THAT IS SAFER NEXT TIME!

Steering
Filed Sep 21, 2015163,500 milesNJ

AFTER, I PARKED MY CAR IN THE GARAGE. (NOTHING OUT OF THE ORDINARY, DAILY ROUTINE, NORMAL CONDITIONS). MY CAR WOULDN'T START. IT DISPLAYED A "POWER STEERING WHEEL LOCKED" ICON WARNING WHEN I TRIED TO START THE IGNITION. THE IGNITION SPARK WASNT THERE. THE LIGHTS ALSO DIMMED AS I TRIED TO GET STARTED.

Air BagsCrash1 injured
Filed Sep 21, 201583,000 milesGA

TL* THE CONTACT OWNED A 2007 BMW 328I. WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS A POLICE REPORT FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT HAND AND BACK, AND THE WHOLE RIGHT SIDE OF HIS BODY. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

Equipment Adaptive/MobilityFire1 injured
Filed Jul 16, 2015148,900 milesMD

DRIVING AT APPROXIMATELY 30MPH PASSING VEHICLE ALLERTED ME OF FIRE AND SMOKE COMING FROM MY REAR. AS I SLOWED DOWN FLAMES AND SMOKE INCREASED. SMOKE FILLED INTERIOR UPON MY EXITING. REAR FIRE CO0NTINUED TO BURN UNTIL FIRE DEPARTMENT. DOOUSED CAR WITH WATER. POLICE REPORT TAKEN. CAR TAKEN TO REPAIR SHOP AND DECLARED TO EXPENSIVE TO REPAIR.

Electrical System
Filed Jul 8, 2015140,000 milesCA

TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING 70 MPH, THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED AND THE WINDSHIELD WIPERS STARTED TO ACTIVATE INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE IGNITION HAD DIFFICULTY SWITCHING INTO THE ON POSITION. THE CONTACT ALSO STATED THAT THE DOOR LOCKS WOULD ALSO WORK INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Wheels
Filed Jul 1, 201531,000 milesVA

THE WHEELS/RIMS ON MY BMW ARE CONTRIBUTING TO MY TIRES FAULTS. THE BRIDGESTONE POTENZA RTS TIRES ARE CONSTANTLY HAVING BUBBLES FORM ON THE TIRES WITH NORMAL DRIVING. I HAVE REPLACED SEVERAL TIRES AS A RESULT. THEY TELL ME IT IS ROAD HAZARD. IF THAT WAS THE CASE I WOULD HAVE REPLACED TIRES ON MY OTHER CARS THAT I DRIVE MUCH MORE FREQUENTLY. LAST WEEK ANOTHER BLOWOUT ON INTERSTATE 395 IN VA. $500 FOR A NEW TIRE AND THEN THEY FIND ANOTHER TIRE WITH A BUBBLE. BMW IS AT FAULT AS WELL.

Equipment
Filed Jun 30, 201531,111 milesVA

THE BRIDGESTONE TIRES THAT ARE STANDARD ON MY BMW 328I ARE STRESSED WITH BUBBLES FORMING ON THE SIDEWALLS. MY 2007 BMW HAS HAD ALL THE TIRES REPLACED AS A RESULT OF BUBBLES OR BLOWOUTS. THE MOST RECENT WAS WEDNESDAY, JUNE 24TH. I TIRE WAS LEAKING AIR AND FOUND TO BE DAMAGED. I BARELY MADE IT BACK TO BMW DEALER 3.2 MILES AWAY FROM WHERE IT HAPPENED. WHEN THEY INSPECTED THE CAR THEY FOUND ANOTHER TIRE THAT HAD A BUBBLE FORMED ON IT CAUSING A FAILED VA INSPECTION. MARCH 2014, THE TIRE BLEW OUT ON I-95 IN GA. THE CAR WAS FLAT BED TOWED TO SAVANNAH WHERE THE TIRE WAS REPLACED. AGAIN CAUSED BY BUBBLES FORMED ON THE SIDEWALL. OVER THE EIGHT YEARS I HAVE HAD THE CAR, I HAVE REPLACED THE 8 TIRES DUE TO BUBBLES. THE CAR HAS 31,115 MILES ON IT. I TAKE EXTRA CARE OF THE CAR. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY BRIDGESTONE AND BMW. I HAVE REPEATEDLY TRIED TO DISCUSS THIS WITH THE COMPANIES BUT THEY GIVE ME THE RUN AROUND AND BLAME EACH OTHER. BRIDGESTONE SAID THAT BMW BUILT THE CAR TO LOW TO THE GROUND. BMW SAYS THEY DON'T MAKE TIRES. THIS IS SERIOUS.

Seat Belts
Filed Jun 26, 201569,000 milesOR

TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE SEAT BELT INDICATOR ILLUMINATED WITH A BEEPING NOISE. THE CONTACT MENTIONED THE FAILURE OCCURRED WHETHER THE SEAT BELT WAS LATCHED OR NOT. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSE THAT THE OCCUPANCY MAT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

Electrical System › Alternator/Generator/Regulator
Filed Jun 26, 2015100,000 milesVA

TL* THE CONTACT OWNED A 2007 BMW 328I. THE CONTACT STATED THAT BOTH REAR WINDOW REGULATORS WOULD PREMATURELY WEAR AND FAIL. THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS REPAIRED EACH TIME AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Fuel/Propulsion System
Filed Jun 17, 201584,000 milesNJ

TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT WHILE IN PARK, THE CONTACT NOTICED STRONG FUEL FUMES OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. HOWEVER, THE MECHANIC SUGGESTED REPLACING THE FUEL CAP. THE FUEL CAP WAS REPLACED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE FUEL TANK HAD FRACTURED AND AS A RESULT, THE FUEL PUMP AND FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

Steering
Filed May 28, 2015147,000 milesMD

A MESSAGE IN RED APPEARED ON THE DASH WITH A STEERING WHEEL AND PADLOCK. CAR WOULD NOT START. WAS TOLD STEERING COLUMN NEEDS TO BE REPLACED

Air Bags
Filed May 5, 2015130,000 milesKY

TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED AND THE PASSENGER SIDE AIR BAG WAS DEACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE MAT SENSOR ON THE PASSENGER SIDE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Air Bags
Filed Apr 27, 201582,000 milesGA

I HAVE A 2007 BMW 328I AND WHILE DRIVING DOWN THE INTERSTATE MY AIR BAG AND RESTRAINT LIGHTS CAME ON. I KNOW THERE ARE RECALLS ON THEM BUT WHEN I ADD MY VIN IT IS NOT ONE OF THEM. I AM A LITTLE WORRIED THAT IF I WERE TO GET INTO A ACCIDENT THE AIRBAGS WILL NOT DEPLOY. *TR

Electrical System
Filed Apr 26, 201577,000 milesCA

I PARKED ON MY DRIVE WAY NORMALLY WITH EVERYTHING FINE. THE NEXT DAY WHEN TRYING TO TURN THE CAR ON, IT WOULDN'T START AND IT GAVE ME A STEERING WHEEL LOCK ISSUE. *TR

Electrical System
Filed Apr 22, 2015132,000 milesFL

I WAS DRIVING ON AN EMPTY ROAD WHEN THE CAR SHUT OFF COMPLETELY, THE CABIN LOST ALL POWER AND THE CAR WENT ON BLACK OUT MODE. I BEGAN TO PRESS THE BRAKE BUT IT WAS ROUGH AND UNRESPONSIVE, I PULLED THE EMERGENCY BRAKE TO CONTINUE TO STOP SLOWLY, ONCE ON THE SIDE OF THE ROAD, I BEGAN TO EXAMINE THE VEHICLE, OPENED THE BATTERY COMPARTMENT IN THE TRUNK OF THE VEHICLE AND SEEMED TO BE FINE, I POPPED THE HOOD OPEN, EXAMINED A LITTLE BIT MORE FOR FLUIDS OR SIGNS OF OVER HEATING AND WAS UNSUCCESSFUL, CALLED A TOW TRUCK, THE DRIVER TESTED THE BATTERY AND SAID THE BATTERY WAS NOT TAKING THE CHARGE, SO HE TOWED ME HOME, THE NEXT DAY I TOOK THE BATTERY TO THE PLACE I PURCHASED IT FROM SINCE IT WAS STILL UNDER WARRANTY, THIS BATTERY HAD A 2 YEAR WARRANTY AND WAS USED FOR 8 MONTHS. I INSTALLED THE BATTERY AND THE POWER IN THE CABIN AND DASH WAS REESTABLISHED, A WARNING LIGHT CAME ON THE DASH SHORTLY AFTER I TRY TO START THE CAR AND A CLICKING NOISE FROM WHERE THE FUSE BOX IS LOCATED, ON THE PASSENGER SIDE BEGAN. I PULLED THE KEY OUT, ATTEMPTED TO START THE CAR AGAIN AND AN ICON OF A STEERING WHEEL AND LOCKED POPPED UP, ALL IN RED. I CEASED TO ATTEMPT TO START THE CAR, I RESEARCHED THE FOLLOWING DAY AND IT SEEMS LIKE IT HAD TO BE TAKEN TO THE BMW DEALER, ON TUESDAY 4/22 THE CAR WAS TOWED TO THE DEALER, I WAS INFORMED THE BATTERY WAS DEAD ONCE AGAIN AND THAT THE ISSUE WAS THE STEERING COLUMN MECHANISM WHICH WAS LOCKED, THEY WANTED TO CHARGE $1200 TO PERFORM THE LABOR, APPARENTLY THEY RESET T

Electrical System
Filed Apr 21, 2015CA

TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE BATTERY CONNECTOR NEEDED TO BE REPLACED. THE CONTACT ASKED ABOUT NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM) BUT THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Air Bags
Filed Apr 17, 2015GA

MY CAR IS DISPLAYING "PASSENGER RESTRAINT MALFUNCTION" ERROR ON MY IDRIVE DASHBOARD. I SEARCHED AND IT SEEMS THERE HAS BEEN A RECALL BUT WHEN I ENTER MY VIN NUMBER, THE RECALL IS NOT SHOWN FOR MY SPECIFIC CAR. *TR

Electrical System
Filed Apr 16, 201554,000 milesNV

MY WIFE AND I HAVE A 2007 BMW 328I. IN 2010, WE GOT IN THE VEHICLE AND THERE WAS A STEERING WHEEL LOCK WARNING ON THE DASH. WE TOOK IT TO GET LOOKED AT AND THEY STATED IT WAS A "FAULT CODE". WE HAD THE EXACT SAME EXPERIENCE IN 2012 AND 2014 WITH THE SAME RESULT, "FAULT CODE". WE NOW HAVE THIS ICON WARNING AGAIN. THIS TIME WE ARE TOLD THAT THE WHOLE STEERING COLUMN WILL NEED TO BE REPLACED ($1200). ACCORDING TO MANY REFERENCES, THIS IS A COMMON PROBLEM AND BMW IS AWARE OF IT. ALSO, ACCORDING TO SEVERAL REFERENCES, THERE IS NO WARNING OR PREDICTION WHEN THE STEERING WHEEL LOCK WILL FAIL IN THE LOCKED POSITION. IF YOU ARE FIRST GETTING INTO THE VEHICLE AND THE STEERING WHEEL LOCK HAS FAILED IN THE LOCKED POSITION, IT WILL NOT ALLOW YOU TO START THE ENGINE. THE QUESTION THAT I HAVE IS WHETHER THE STEERING WHEEL LOCK CAN FAIL IN THE LOCKED POSITION WHILE THE VEHICLE IS BEING DRIVEN. APPARENTLY, THIS QUESTION HAS BEEN RAISED BY NUMEROUS PEOPLE. I HAVE ASKED THIS QUESTION TO THE DEALERSHIP AS WELL AS SEVERAL BMW WEBSITES. THE RESULTS ARE, THEY DON'T KNOW OR THE ANSWERS HAVE BEEN INCONSISTENT AND OFTEN CONTRADICTORY. ASIDE FROM THIS PARTICULAR PROBLEM BEING FAR TOO FREQUENT TO IGNORE BY BMW, THIS APPEARS TO BE A VERY REAL SAFETY CONCERN. BMW CONTINUES TO IGNORE THIS PROBLEM. *TR

Air Bags
Filed Apr 15, 2015CA

TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING AT 40 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS) BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN.

Seat Belts
Filed Apr 1, 201581,000 milesMA

I'VE READ THERE'S A RECALL ON 3 SORTIES BUT NOT ALL VIA HAVE BEEN ADDED YET. MY VIN [XXX] I'M HAVING THE SEATBELT RESTRAINT ERROR OUT OF NOWHERE AND MY CAR WON'T START. ONLY 81000 MILES . BEEN RIDING MY BIKE TO WORK PLEASE HELP ME OUT HERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Engine
Filed Mar 25, 201596,000 milesNC

TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE BATTERY AND STARTER WERE REPLACED, BUT THE CONTACT WAS ALSO INFORMED THAT THE FAN FOR THE MOTOR NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 12E029000 (ENGINE AND ENGINE COOLING), BUT THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 96,000.

Air Bags
Filed Mar 18, 201582,000 milesPA

TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR BAG SENSOR WAS FAULTY. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Seat Belts
Filed Feb 19, 20153,500 milesSC

TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT PASSENGER SIDE SEAT BELT WEBBING WOULD RETRACT AND EXCESSIVELY TIGHTEN ON ITS OWN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS UNCERTAIN WHAT PART WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500. UPDATED 7/1/15*CN

Air Bags
Filed Feb 19, 201580,000 milesCO

MY CAR'S AIRBAG WARNING LIGHT BEGAN TO ILLUMINATE INTERMITTENTLY OVER THE SUMMER INDICATING THE PASSENGER AIRBAG WAS DISABLED, EVEN WHEN SOMEONE WAS SITTING IN THE SEAT WITH THEIR SEAT BELT FASTENED. AFTER AWHILE, THE AIRBAG WARNING LIGHT WAS ON CONSISTENTLY, AS WELL AS THE SEAT BELT LIGHT. THE CAR NOW HAS THE PASSENGER AIRBAG PERMANENTLY DISABLED. THIS CAR IS UNSAFE FOR A FRONT PASSENGER AS THERE IS NO WAY TO ENABLE THE AIRBAG MANUALLY. I WAS INFORMED BY BMW THAT THERE WAS A RECALL REGARDING THE SAME YEAR AND MODEL (2007 328I) FOR THIS EXACT PROBLEM, HOWEVER MY CAR DOES NOT QUALIFY FOR EITHER THE RECALL, OR THE EXTENDED WARRANTY AS IT IS ONLY MODELS WITH A CERTAIN PART NUMBER. *TR

Air Bags
Filed Feb 19, 2015100,000 milesCA

WHILE I'M DRIVING THE SEAT LIGHT (SRS) JUST CAME ON THE DASH. WHEN I TAKE IT TO THE DEALER AND GET IT SCAN, THEY SAID IT THE SEAT MAT SENSOR IS MESS UP AND SO I ASK THEM IS IT IN THE RECALL AND THEY TOLD ME IT NOT ON THE RECALL. SO THAT IS [XXX] WEIRD? AND I WAS PISS OFF AND JUST LEFT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Seat Belts
Filed Jan 26, 201570,000 milesTX

TL*THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE FASTEN SEAT BELT AND AIRBAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEAT OCCUPANT DETECTION MAT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 70,000.

Unknown or Other
Filed Jan 22, 2015DC

CAR IS SHAKING.

Electrical System
Filed Jan 19, 201598,100 milesMI

THE DOOR LOCKS AND CENTRAL LOCKING SYSTEM ARE MALFUNCTIONING. KEY FOB WILL NOT UNLOCK DRIVER'S DOOR AND OTHER DOORS. KEY MUST BE USED FOR ENTRY. BMW ADMITS IN BULLETINS THAT FUSE AMPERAGE WAS DESIGNED IMPROPERLY. TAKEN INTO DEALERSHIP FOR REPAIR, DEALERSHIP CLAIMS THAT ALL FOUR DOOR LATCHES NEED TO BE REPLACED AT A COST OF $1,490.00. RESEARCH INDICATES THIS IS A SYSTEMIC ISSUE WITH BMWS. SURPRISED THAT A RECALL HAS NOT BEEN ORDERED GIVEN THE SERIOUS SAFETY ISSUES INVOLVED. *TR

Engine
Filed Jan 2, 2015101,595 milesCA

OIL LEAKING FROM BOLTS FROM HEAD DEFECTED WONDERING IF IS RECALL ABOUT THIS , BURN SMELL FROM ENGINE , WORRY CAN CAUSE FIRE TO MY CAR OR AN ACCIDENT WHEN IM DRIVING. *TR

Structure › Body
Filed Jan 2, 201558,000 milesCA

THE DOOR LOCKS ON THE FRONT PASSENGER AND REAR DRIVERS SIDE DOORS WOULD NOT UNLOCK AND PASSENGERS HAD TO CLIMB OUT OF THE OPPOSITE SIDES OF THE VEHICLE. *TR

Engine
Filed Dec 28, 201469,253 milesOR

WATER PUMP FAILURE LEAVING US STRANDED ON THE SIDE OF THE ROAD 200 MILES FROM HOME. NO REPAIR SHOPS ANYWHERE NEAR. NO SIGNS OF TROUBLE AT ALL AND NO WAY OF TELLING WHAT THE TEMPERATURE OF THE COOLANT GOT TO. *TR

Electrical System
Filed Dec 28, 201468,243 milesOR

DOOR LOCKS WOULD NOT OPEN LEAVING ME LOCKED OUT OF THE CAR AND STRANDED. HAD TO HAVE THE CAR TOWED 300 MILES TO GET IT BACK HOME WHERE A BMW REPAIR PLACE WAS AVAILABLE. HAD TO REPLACE BOTH FRONT DOOR ACTUATORS AT A COST OF $600.00 JUST TO GET BACK INSIDE MY CAR. IF A BABY WAS TRAPPED IN THE CAR IT COULD OF DIED BY THE TIME IT WAS TO GET ANYONE TO HELP GET THE DOORS OPEN. THE MOST DANGEROUS DESIGN I'VE EVER HEARD OF. INTERIOR DOOR HANDLES WILL NOT WORK AND NO WAY TO GET OUT OF THE CAR IF IT HAPPENED WHILE I WAS INSIDE. *TR

Air Bags
Filed Nov 21, 201435,000 milesHI

TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE AIR BAG SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Air Bags
Filed Nov 19, 201495,000 milesCA

SAME AS THIS PERSON PASSENGER RESTRAINT MALFUNCTION. NHTSA CAMPAIGN NUMBER 13V564000. MY VEHICLE MATCHES THE CRITERIA EXACTLY. SPORT SEATS. YET BMW CLAIMS IT IS NOT APPLICABLE TO VIN. A SIMPLE INTERNET SEARCH SHOWS A FLOOD OF PEOPLE HAVING THE EXACT SAME ISSUE YET THEY ARE ALL BEING DENIED BY BMW EVEN THOUGH THEIR VEHICLES FIT THE EXACT PROFILE OF THE RECALL. *TR

Air Bags
Filed Nov 7, 201470,000 milesCA

PASSENGER RESTRAINT MALFUNCTION. NHTSA CAMPAIGN NUMBER 13V564000. MY VEHICLE MATCHES THE CRITERIA EXACTLY. SPORT SEATS. YET BMW CLAIMS IT IS NOT APPLICABLE TO VIN. A SIMPLE INTERNET SEARCH SHOWS A FLOOD OF PEOPLE HAVING THE EXACT SAME ISSUE YET THEY ARE ALL BEING DENIED BY BMW EVEN THOUGH THEIR VEHICLES FIT THE EXACT PROFILE OF THE RECALL. *TR

Air Bags
Filed Oct 20, 201487,000 milesFL

TL* THE CONTACT OWNS A 2007 BMW 328. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHTS WERE CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE PASSENGER SEAT AIR BAG SENSOR MAT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN: 13V564000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 87,000. THE VIN WAS UNAVAILABLE.

Electrical System
Filed Oct 3, 2014120,000 milesCA

THE ELECTRICAL DOOR LOCK FAILED AND PREVENTED THE DRIVER'S DOOR TO UNLOCK FROM THE INSIDE CAUSING THE DRIVER TO BE TRAPPED INSIDE THE CAR. THERE IS NO MANUAL WAY TO UNLOCK CAR DOOR FROM INSIDE. *TR

Electrical System
Filed Sep 28, 2014140,000 milesGA

UPON STARTING THE CAR THERE WAS A RAPID SOUND OF THE DOOR LOCKS, LOCKING AND OPENING SEVERAL TIMES AND THEN STOPPED. THE DRIVERS DOOR WAS LOCKED AND COULD NOT BE OPENED FROM INSIDE OR OUTSIDE. CHECKED ALL THE FUSES BUT NONE WERE BLOWN. AFTER ONLINE RESEARCH DID REPLACE THE #57 FUSE WITH A 20 AMP VS 15 AS SUGGESTED BUT STILL NOT WORKING. IF YOU MESS WITH IT LONG ENOUGH IT WILL UNLOCK BUT THE OTHER DOORS WILL BE LOCKED. IF I WERE TO BE IN AN ACCIDENT AND THIS HAPPENED , MYSELF OR THE OTHER OCCUPANTS MAY NOT BE ABLE TO EXIT THE VEHICLE QUICKLY ENOUGH TO PREVENT HARM TO US. I BELIEVE THIS IS A SAFETY HAZARD AND BMW SHOULD TAKE SOME ACTION TO CORRECT THIS, AN OVERRIDE FIX OR OTHER SAFETY MEASURE AT THEIR EXPENSE. THIS IS A SAFETY HAZARD IN MY VIEW! *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 BMW 328i → · Every 328i year → · How the figures are calculated →