I STARTED MY CAR ON OCTOBER 23, 2019, DRIVING DOWN THE STREET I NOTICED A LOUD NOISE AND WHEN I STOPPED THE CAR WAS SHAKING, I TURNED AROUND AND WHEN BACK HOME, HAD THE CAR TOWED TO THE DEALER. THE DEALER SAID I NEEDED A NEW ENGINE DUE TO "LACK OF LUBRICATION". I WAS THEN INFORMED IT WOULD COST ME $16,800. WE HAVE 125K MILES ON A DIESEL ENGINE! I WAS TOLD THERE WERE METAL FLAKES IN THE OIL AND NO ONE CAN TELL ME WHAT FAILED IN THE ENGINE. I HAVE FOLLOWED ALL OF THE REQUIRED SERVICES AND HAD ALL OF THE RECALLS DONE WHICH WERE MANY. WE HAVE THE FUEL SYSTEM REPLACED, AFTER THE CAR COMPLETED STALLED AND HAD TO HAVE IT TOWED, LUCKILY THERE WAS A RECALL ON THAT. SINCE WE HAVE HAD THE FUEL SYSTEM REPLACED WE HAVE HAD NOTHING BUT PROBLEMS, WE WERE SOLD A LEMON, AND THE BMW COOPERATE OFFICE WILL NOT DO ANYTHING, AND I WAS INFORMED THEY ONLY WARRANTY THEIR CARS TO 50K. NOW I AM OUT A CAR THAT I PAID 50K FOR 5 YEARS AGO. THERE WERE NO WARNING LIGHTS REGARDING THE ENGINE, AND WHEN OIL WAS CHECKED ALL LEVELS WERE GOOD.
2014 BMW 328d complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
MY VEHICLE CURRENTLY HAS AN EGR PROBLEM BUT FOR SOME REASON ISN'T COVERED UNDER THE RECALL... SOMETIMES MY FRONT PASSENGER DOOR WILL NOT OPEN! LIKE AT ALL! I WILL HAVE TO HIT THE UNLOCK BUTTON MULTIPLE TIMES BEFORE I CAN OPEN THE DOOR. MY DEF WAS FILLED WITH THE CORRECT FLUID AT THE APPROPRIATE TIME ABOUT 1K MILES AGO. SUDDENLY AS I'M DRIVING DOWN THE ROAD A LIGHT APPEARED THAT SAYS INCORRECT FLUID ADDED NO START AFTER XXX MILES. NOW VEHICLE WILL NO LONGER START. AFTER SEARCHING THE WEB OTHERS HAVE HAD THIS ISSUE CONNECTED TO NOX SENSOR. TAKING TO SHOP HOPEFULLY COVERED SINCE NOX SENSOR WAS JUST REPLACED FROM A RECALL.
TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED BMW OF STRATHAM AT 603-772-0000 (LOCATED AT 71 PORTSMOUTH AVE, STRATHAM, NH 03885) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.
VEHICLE CRUISING AT 70MPH ON THE FREEWAY WHEN THE CAR STALLED OUT WITH NO WARNING. IT SIMPLY WENT INTO NEUTRAL AND CUT THE ENGINE, RENDERING THE VEHICLE HARD TO CONTROL SINCE POWER STEERING AND BRAKING WERE NOT WORKING. THE CAR BROKE DOWN AGAIN WITHOUT WARNING ON A CITY SURFACE STREET WITH A SPEED LIMIT OF 45MPH. INDEPENDENT MECHANIC DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP IMPLODED, SENDING METAL THROUGHOUT THE ENTIRE FUEL SYSTEM. AGAIN THERE WAS NO WARNING AND BRAKING/STEERING WERE AFFECTED.
I RECEIVED AN IMPORTANT SAFETY RECALL NOTICE IN DECEMBER OF 2018 ACCORDING TO THE NOTICE IT CAN CATCH FIRE WHILE DRIVING, I HAVE CALLED THE CUSTOMER SERVICE NUMBER FOR BMW THEY STATED THEY DON'T HAVE A FIX FOR IT YET BUT SAID THAT THERE IS NO DANGER IN DRIVING THIS CAR I DID NOT ACCEPT THIS SO THEY TOLD ME TO TAKE IT TO THE DEALERSHIP WHO KEPT MY CAR FOR TWO DAYS TO TELL ME THEY HAD NO IDEA ON WHAT TO LOOK FOR OR WHAT THEY COULD DO. NOW I HAVE A CAR I DON'T BELIEVE IS SAFE.
IT'S UNDER RECALL AND THEY CALLED ME ONCE AND SAID PARTS NOT AVAILABLE AND IT'S BEEN 8 MONTH SINCE RECALL AND ISSUE HAS NOT BEEN RESOLVED
DRIVING STRAIGHT ON FLAMINGO ROAD AT 45 MPH IN SUNRISE FL AND EXPERIENCED MAJOR POWER LOSS IN DRIVING POWER WITH NO TRANSMISSION CONTROL. PULLED ON THE SIDE AND ABLE TO DRIVE VERY SLOWLY 10 MPH. HAD TO BE TOWED TO DEALER. TRANSFER CASE AND TRANSMISSION WERE REPLACED. SUCH COMPONENT FAILURES SHOULD NOT HAVE OCCURRED. VEHICLE HAS ONLY 58,000 MILES. I WAS GIVEN A REASON OF PREMATURE COMPONENT FAILURE/MANUFACTURING DEFECT FROM THE DEALER. AFTER THE REPAIR, A MAJOR IMPROVEMENT OCCURRED ON THE EFFICIENCY INDICATORS THAT PROVES TO THE FACT THAT I HAD THIS PROBLEM SINCE THE I PURCHASED THE VEHICLE NEW AND IT HAD DETERIORATING CONDITIONS. THERE MAY IMPACT ON OTHER VEHICLES IN THE SAME CATEGORY THAT COULD POINT TO A RECALL. MAJOR COSTS INCURRED FROM TOWING AND REPAIRS THAT WERE OUT THE WARRANTY THAT EXPIRED IN DEC 2014.DEALER DECLINED TO ABSORB SUCH COSTS. A COMPLAINT WAS ALSO WAS SUBMITTED TO THE MANUFACTURER CORP OFFICE.
TL* THE CONTACT OWNS A 2014 BMW 328D. WHILE THE CONTACT'S DAUGHTER WAS DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND THE RADIATOR FLUID INDICATOR WAS LOW. THE VEHICLE WAS TAKEN TO FIELDS BMW SOUTH ORLANDO (9750 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837, (407) 956-6300) WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER,THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE, ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WINSLOW BMW OF COLORADO SPRINGS (5845 N NEVADA AVE, COLORADO SPRINGS, CO 80918, (719) 387-9650) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHEN CAR WAS IN MOTION IT SPUTTERED, STARTED LOSING POWER, AND WHEN I PULLED OVER THE ENGINE DIED AND WOULDN'T RESTART. DEALER DIAGNOSED IT AS FAILURE OF FUEL PUMP, WITH BMW REQUIRED REPAIR TO INCLUDE REPLACEMENT OF ENTIRE FUEL DISTRIBUTION SYSTEM AT ESTIMATED COST OF $11,400
I LOST DRIVE FUCTIONS WHILE DRIVING MY 2014 BMW 328D XDRIVE. I WAS MAKING A LEFT HAND TURN WHEN I HEARD A LOUD NOISE AS IF I HIT SOMETHING. MY DISPLAY SHOWED DRIVETRAIN MALFUNCTION AND PUT ITSELF INTO NEUTRAL. I NARROWLY MISSED GETTING T-BONED BY ON-COMING TRAFFIC. I MANAGED TO LET IT ROLL TO THE SIDE OF THE ROAD IMEDIATELY AFTER THE TURN. I COULD NOT MOVE THE CAR AND HAD TO HAVE IT TOWED TO A SHOP. THE MAIN CAUSE WAS THE TRANSFER CASE. THE REAR DRIVE LINE LOST IT FUCTION TURNING THE CAR FROM AWD TO FWD AND WOULD NOT MOVE. THIS IS A MAJOR CONCERN AND ISSUE THAT BMW MUST ADDRESS. I NARROWLY ESCAPED SERIOUS INJURY OR DEATH. IF THE ONCOMING CARS DID NOT SLOW DOWN OR IF I TOOK THE TURN 1 SECOND LATER I WOULD HAVE BEEN HIT ON THE PASSENGER SIDE
WHILE DRIVING HOME FROM WORK MY CAR BEGAN TO SMOKE AND MAKE A HISSING NOISE ABOUT 1 BLOCK FROM MY HOUSE. I MADE IT HOME AND NOTICED THE SMOKE COMING FROM THE ENGINE AREA. I IMEDIATELY SPRAYED SOME WATER ON IT JUST INCASE THERE WAS A FIRE. THERE WAS ALSO A SMELL OF BURNIN PLASTIC. I OBSERVED THE CAR FOR A FEW HOURS AND WAITED FOR IT TO COOL DOWN. WHEN LOOKING AT THE ENGINE I NOTICED THAT THERE WAS A MELTED HOLE IN MY INTAKE MANIFOLD. AND MY MAP SENSOR HAD MELTED. WHILE RESEARCHING THE CAUSE I NOTICED THAT THIS IS CAUSED BY THE EGR VALVE. I SEARCHED BMW NORTH AMERICE RECALL SITE AND PUT IN MY VIN#. IT DID NOT SHOW A RECALL FOR THE EGR VALVE EVEN THOUGH THERE IS A RECALL NUMBER OF 18V755000 EGR VALVE IDENTIFYING THE 2014 BMW 328D. I CALLED BMW NORTH AMERICA AND SPOKE TO THEM ABOUT MY ISSUE AND IT DID NOT SHOW MY CAR HAVING ANY RECALLS. THERE SEEMS TO BE A DISCONNECT IF THE VIN I PROVIDED TO BMW NORTH AMERICA AND NHTSA DOES NOT SHOW ANY RECALLS FOR MY VEHICLE. THIS IS A
TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
EXHAUST GAS RECIRCULATION (EGR) COOLER RECALL: CONTACTED BMW CUSTOMER RELATIONS AS PER RECALL LETTER FROM BMW OF N.A. VIA EMAIL AND THEY LEFT A VOICE MAIL THAT PARTS HAVE NOT BEEN AVAILABLE. RECALL STATUS ALSO HAS BEEN STATING - "REMEDY NOT YET AVAILABLE". RECALL WAS MADE IN OCT 25, 2018 AND IT IS NEARING 6 MONTHS BUT NO SOLUTION OR REPAIR PROCESS HAS BEEN INITIATED. LETTER STATES POSSIBILITY OF INCREASED RISK OF FIRE COULD OCCUR IF ENGINE INTAKE MANIFOLD HAS SMALL HOLES DUE TO FAILURE OF EGR. KINDLY PLEASE HELP WITH THIS UNTIMELY AND UNREASONABLE TIME PERIOD OF REPAIR LINGERING WITHOUT ANY SAFETY FOR THE DRIVER OF THIS CAR. CURRENTLY NO PROBLEM HAS OCCURRED BUT FEELING OF DRIVING ON BORROWED LUCK AND TIME IS NOT A SAFE ONE. THANK YOU FOR YOUR HELP.
TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE, ENGINE COOLING) WAS RECEIVED IN NOVEMBER OF 2018. AFTER CONTACTING THE LOCAL DEALER (BMW OF MOUNTAIN VIEW, 150 E. EL CAMINO REAL, MOUNTAIN VIEW, CA) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
CAR HAS GONE THRU NUMEROUS SERVICE CALLS FOR COOLANT LEAK, PRESSURE TESTING & BURNT OIL SMELL & VAPOR FUME COMING INSIDE THE CAB WHEN ENGINE REACHES THE OPERATING TEMPERATURE!! MAKES THE CAR NOT DRIVABLE!! AFTER OIL FILTER HOUSING, CYLINDER COVER & GASKET CHANGE, THERE IS STILL A VISIBLE BURNT OIL SMOKE COMING FROM REAR & SIDES OF THE ENGINE AREA, BEST SEEN UNDER A FLASH LIGHT AFTER DUSK! THIS IS BEEN GOING ON SINCE JUNE 2018 & PRESENTLY CAR IS IN THE SHOP FOR REPAIR AGAIN!!
THE EXHAUST GAS RECIRCULATION COOLER IS NOT WORKING. WHEN I DRIVE IT, IT BEGINS TO OVERHEAT AND EACH TIME I ADD COOLANT THROUGHOUT THE DAY, IT LEAKS OR BURNS OUT RAPIDLY.
CARBON MONOXIDE INSIDE THE CAR IS WAY TOO HIGH WITH THE EGR COOLER LEAKING ISSUE NOT BEING FIXED YET. IT'S BEEN 3 MONTHS NOW AND THE AIR QUALITY INSIDE THE CAR IS SOO BAD THAT I AM GETTING HEADACHE FROM THE SOOT AND CO GAS COMING OUT OF AC VENT. I DID A SERVICE TODAY AND EVEN AFTER REPLACING THE MICROFILTER AND ANOTHER FILTER, THE PROBLEM STILL PERSISTS. THE DEGRADED AIR QUALITY CONTAINS HAZARDOUS GAS AND CAN CAUSE DIZZINESS WHICH COULD LEAD TO FATAL ACCIDENTS AT HIGHER SPEED. I KINDLY REQUEST THAT BMW REPURCHASE THIS VEHICLE FROM ME AS SOON AS POSSIBLE, BEFORE I COULD GET INTO ANY SORT OF ACCIDENT. THE EGR COOLER ISSUE COULD ALSO LEAD TO CAR FIRE (WHICH IS DEFINITELY SOMETHING I DON'T WANT TO HAPPEN.) THANK YOU. REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I RECEIVED A RECALL LETTER DATED DECEMBER 2018 STATING THAT MY CAR IS BEING RECALLED FOR THE EXHAUST GAS RECIRCULATION COOLER. IT STATES THAT THE EGR COOLER COULD DEVELOP AN INTERNAL LEAK. THE COOLING FLUID COULD MIX WITH THE DIESEL ENGINE SOOT & MAY RESULT IN SMOLDERING PARTICLES. THE PARTICLES COULD COME IN CONTACT WITH THE ENGINE INTAKE MANIFOLD AND CREATE SMALL HOLES INCREASING THE RISK OF A FIRE. THE LETTER STATES THAT THERE IS NO REMEDY AVAILABLE YET. I CALLED BMW CORPORATE ON 1/3/19 AFTER I RECEIVED THE LETTER & THEY SAID THERE'S NOTHING THEY COULD DO. THEY RECOMMENDED I CALL AROUND TO DIFFERENT BMW DEALERS & SEE IF THEY HAVE A PLAN PUT IN PLACE FOR THIS RECALL. THEY SAID SINCE THE DEALERS ARE PRIVATELY OWNED, THEY CANT MAKE THEM DO ANYTHING ABOUT THE RECALL. I CALLED FREEHOLD BMW & EDISON BMW & THEY SAID THERE'S NOTHING THAT CAN BE DONE & THAT I NEED TO WAIT FOR THE PARTS TO BE AVAILABLE. I TRAVEL 45-60 MINS EACH WAY BACK & FORTH TO WORK ON THE NJ TURNPIKE SO SINCE RECEIPT OF THIS LETTER, I'VE BEEN TAKING MY WIFE'S CAR, WHICH IS A LEASE, IN FEAR OF MY CAR CATCHING FIRE. I'M MAKING PAYMENTS ON A CAR THAT NEITHER MYSELF NOR MY WIFE FEEL SAFE DRIVING & I DON'T THINK IT'S FAIR. I'M FORCED TO LEAVE MY PREGNANT WIFE & OUR 3 YEAR OLD DAUGHTER HOME WITHOUT A SAFE VEHICLE TO DRIVE. I CALLED THE NHTSA ON 1/3/19 & SPOKE TO BEAU. I EXPLAINED THE SITUATION. HE TOOK DOWN ALL OF THE INFORMATION & GAVE ME A REFERENCE NUMBER. REF# 159562. HE ADVISED THAT IF BMW DOESN'T OFFER ME A RESO
TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED HERB CHAMBERS BMW OF SUDBURY AT 508-903-5300 (LOCATED AT 128 BOSTON POST RD, SUDBURY, MA 01776) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 BMW 328D. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND SHUT OFF COMPLETELY. THE VEHICLE WAS TOWED TO BMW OF SAN ANTONIO (LOCATED AT 15507 I-10, SAN ANTONIO, TX 78249) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND THEY WOULD ONLY ASSIST IF A BMW DEALER REPAIRED THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,300.
TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED COGGIN BMW OF TREASURE COAST AT 772-410-5155 (LOCATED AT 4429 SOUTH US 1 HIGHWAY, FORT PIERCE, FL 34982) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). WHILE DRIVING AT AN UNKNOWN SPEED, THE COOLANT INDICATOR ILLUMINATED AND THE VEHICLE MADE STRANGE NOISES. THE CONTACT CALLED IRVINE BMW AT 949-523-3960 (LOCATED AT 9881 RESEARCH DR, IRVINE, CA 92618) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR; HOWEVER, THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 111,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
EGR VALVE ON 2014 328D BMW : ENGINE LIGHT HAS GONE ON REPEATEDLY AFTER EACH ENGINE REPAIR. REPORTED ENGINE COOLANT HAD TO BE REFILLED BEFORE FIRST REPAIR. FIRST REPAIR CONSISTED OF 2 SENSORS FOR NOX AND 1 FILTERED AIR PIPE. ENGINE LIGHT ON AGAIN AND FOUND HOLE IN MELTED INTAKE MANIFOLD WHICH WAS REPLACED. ENGINE LIGHT REAPPEARED AGAIN. OWNER SUSPECTS EGR COOLER LEAKING INTERNALLY MIXING WITH DIESEL ENGINE SOOT. TOLD THIS TO SERVICE TECH AT BMW OF OCALA AND REPORTED ALSO TO BMW OF NORTH AMERICA. LOOKING TO BE REIMBURSED FOR PAST FAULTY ENGINE REPAIRS AND ASKING FOR RECALL ON VEHICLE FOR THIS ENGINE FAILURE WITH POTENTIAL FOR DEATH AND FIRE HAZARDS. ENGINE FAULT ON SCREEN MESSAGE SAID" DRIVE MODERATELY. MAXIMUM DRIVE TRAIN OUTPUT NOT AVAILABLE. CONSULT SERVICE CENTER"( WHICH I DID AND STILL HAS NOT FIXED IT PROPERLY).
WHILE DRIVING AT 65 MPH OR SO THE VEHICLE'S ON-BOARD MESSAGE CENTER READ "DRIVE-TRAIN MALFUNCTION". I PRESSED ON THE ACCELERATOR AND THERE WAS NO RESPONSE. THE VEHICLE WAS LOOSING MOMENTUM QUITE QUICKLY WHICH REQUIRED ME TO SWIFTLY, BUT SAFELY TO PULL OVER TO THE ROADWAY EDGE. THIS IS THE THIRD TIME THE ISSUE HAS PRESENTED ITSELF. THE FIRST TIME WAS A FEW MONTHS FROM PURCHASING THE VEHICLE. THE DEALER FOUND METAL SHAVINGS IN THE FUEL LINES. THEY REPLACED THE ENTIRE FUEL SYSTEM AND SENT ME OFF. A FEW MONTHS LATER I TOOK THE VEHICLE IN FOR SERVICE I.E. OIL CHANGE, INSPECTION, ETC. WHILE INSPECTING MY CAR THEY AGAIN FOUND METAL SHAVINGS IN THE FUEL LINES. THEY AGAIN REPLACED THE ENTIRE FUEL SYSTEM AND SAID IT WAS FIXED. JUST THIS WEEKEND SEPTEMBER 30, 2018, I WAS DRIVING MY VEHICLE ON THE FREEWAY AND AGAIN THE CAR WENT LIMP. NO POWER, LIMITED STEERING CONTROL, NO RESPONSE FROM ACCELERATOR. ESSENTIALLY A CATASTROPHIC EVENT BECAUSE WITHOUT POWER A VEHICLE IS A ROLLING PROJECTILE. ACCORDING TO THE DEALERSHIP THE VEHICLE ONCE AGAIN HAS METAL SHAVINGS IN THE FUEL SYSTEM. TOTAL COUNT FOR REPLACING FUEL SYSTEM (3).
EGR VALVE LOCKED OPEN, AS SEDIMENT ACCUMULATED IN THE VACUUM LINE FROM THE LEAKING OF ANTI-FREEZE INTO THE VALVE. MANIFOLD DEVELOPED HOLES, AS THE EGR OVERHEATED DUE THE VALVE LOCKING OPEN. THE SMELL OF ANTI-FREEZE AND DIESEL FILLED THE CAR AS SMOKE STARTED COMING FROM THE ENGINE, WHILE I WAS DRIVING ON THE FREEWAY. HAD TO HAVE THE MANIFOLD REPLACED, AS THE MANIFOLD HAD FOUR HOLES IN IT, AND THE EGR VALVE VACUUM LINE HAD TO BE CLEARED. REPORTED THE ISSUE TO KUNI BMW, WHO NEVER REPORTED THE ISSUE AND WARNED ME TO NOT DRIVE THE CAR IN THE CONDITION THAT IT WAS IN BEFORE THE REPAIR. KUNI ALSO SAID THAT THEY HAD NEVER HEARD OF AN EGR VALVE ISSUE AND ANTI-FREEZE CAUSING SEDIMENT TO PLUG THE VACUUM LINE. THIS IS THE SAME ISSUE THAT BMW HAS HAD TO ISSUE A RECALL FOR 2015-2017 MODELS IN EUROPE AND S. KOREA. KUNI BMW KNEW OF THE RECALLS IN S. KOREA AND EUROPE WHEN THEY TALKED TO ME. I AM REPORTING THIS TO NTSB, AS BMW NA TOLD ME THAT THEY HAD ONLY MADE A INFORMAL REPORT TO NTSB, AND THEY FELT IT WAS NOT A MAJOR ISSUE. MY CAR ALMOST CAUGHT ON FIRE AND BURNED, WHILE MY PREGNANT WIFE AND DAUGHTER WERE RIDING WITH ME, BUT KUNI REFUSED TO REPORT IT AND BMW DIDN'T CONSIDER IT A BIG ISSUE. SAD. BAVARIAN AUTOWORKS IN VANCOUVER, WA DID THE REPAIR WORK. RECALL SHOULD BE EXTENDED TO THE 2014 MODELS. AS OF TODAY, I HAVE REACHED OUT TO THE LOCAL NEWS ANCHOR ON FOX 12, AS SHE ALSO HAS A 2014 BMW DIESEL.
WE WERE DRIVING OUR BMW 328D XDRIVE WAGON AND ACCELERATING STRAIGHT TO ENTER THE INTERSTATE WHEN THERE WAS LOSS OF ALL DRIVE POWER AND THE ENGINE BEGAN TO REV HIGH. NO ERROR MESSAGES ACTIVATED. WE WERE FORTUNATE TO BE ABLE TO DRIFT OUT OFF TRAFFIC AS NO OTHER CARS WERE COMING CLOSE. VEHICLE WAS TOWED TO DEALERSHIP AND DETERMINED TO BE DEFECTIVE TRANSFER CASE.
WHILE DRIVING, MESSAGE DISPLAYED "DRIVETRAIN MALFUNCTION, DRIVE CAUTIOUSLY" CAR LOST POWER, BUT I MADE IT TO SHOULDER. WHILE CALLING FOR HELP, I NOTICED THICK GREY SMOKE FILLING THE CAR. I EXITED VEHICLE THEN NOTICED FLAMES COMING FROM UNDER THE HOOD ON THE DRIVERS SIDE. CAR COMPLETELY BURNED
THE SUNROOF EXPLODED. ON JUNE 29TH, 2018 AT APPROXIMATELY 4:00 PM I WAS STOP AT AN INTERSECTION WAITIN FOR AN ON COMING CAR TO PASS SO I COULD MAKE A LEFT TURN. AS SOON AS I STARTED TO GO I HEARD WHAT SOUNDED LIKE AN EXPLOSION/LOINS GUN SHOT COMING FROM THE INSIDE OF THE CAR. I WAS EXTREMELY STARTLED, I AM LITERALLY SHAKING NOW JUST THINKING ABOUT HOW SCARY THIS WAS. IT ONLY TOOK A FEW SECONDS TO REALIZE THE SUNROOF WAS SHATTERING ABOVE ME. I WAS ONLY A FEW MILES FROM HOME. I CALLED THE DEALERSHIP TO ADVISE THEM WHAT HAD HAPPED AND SCHEDULE A REPAIR. I TOLD THEM THIS IS DEFECTIVE SUNROOF AND IT SHOULD BE COVERED UNDER THE WARRANTY. HE COULDN'T CONFIRM THIS FOR ME I ASKED FOR SOMEONE TO CALL ME BACK TO CONFIRM, NO ONE CALLED BACK BUT I WAS LATER IN THE DAY ON A FRIDAY. I DID SOME RESEARCH ONLINE AND I SEE THIS TYPE DO INCIDENT IS A PROBLEM. JUST THE FACT THAT YOU CAN BE STARTLED TO THAT EXTENT WHILE DRIVING IS QUITE DISTURBING AND DANGEROUS. ONE VERY IMPORTANT FACT IS THE FORCE FROM THE EXPLOSION CAME FROM THE INSIDE OF THE CAR AS YOU CAN SEE THE GLASS IS FORCED UP. THANK YOU
ERROR: PASSENGER RESTRAINT SYSTEM ERROR MESSAGE: MALFUNCTION. CONTINUE WEARING SAFETY BELT. CONSULT NEAREST SERVICE CENTER. THIS IS OCCURRING CONSISTENTLY. BMW IS NOT TAKING RESPONSIBILITY. I HAVE HAD REPAIRED IT TWICE BUT DONT KNOW WHAT EXACTLY THEY DID. I DID NOT SEE ERROR FOR A WEEK OR SO AFTER REPAIRS BUT AGAIN SAW IT. I HAVE READ AND HEARD THAT THERE ARE LOT OF PEOPLE HAVING SAME ISSUES WITH THEIR BMWS.
MARCH 6, 2018, MY CAR STARTED SHAKING AS I MERGED FROM 101 TO 405 S IN LOS ANGELES. MESSAGE INDICATED A DRIVE TRAIN PROBLEM AND TO "DRIVE MODERATELY". CAR STOPPED AND WOULD NOT RESTART SECONDS LATER. WHILE WAITING FOR A TOW, WAS REAR ENDED AT A DEAD STOP. BMW SANTA MONICA FOUND METALS SHAVINGS IN FUEL LINE AND REPLACED FUEL SYSTEM; MY CAR ALSO HAD $13,000 OF BODY DAMAGE. I HAVE SEEN MANY OTHER REPORTS OF THE SAME PROBLEM - BMW SHOULD HAVE RECALLED THE CAR TO FIX THE FUEL SYSTEM BEFORE I HAD AN ACCIDENT. NOW MY CAR IS DEVALUED AND I DO NOT HAVE SAME LEVEL OF CONFIDENCE IN DRIVING IT.
WITHOUT ANY WARNING, THE VEHICLE LOST POWER SUDDENLY/ ABRUPTLY STOPPED ON A BUSY CITY STREET. THE VEHICLE ALMOST GET SLAMMED INTO BY OTHER VEHICLES TRAVELING BEHIND IT. THIS WAS POTENTIALLY A CAUSE FOR A FATAL ACCIDENT. BMW DEALERSHIP INFORMED THAT THE CAUSE WAS THE SUDDEN FAILURE OF THE FUEL PUMP. VEHICLE IS AT 39,900 MILES, & IS COVER BY BMW CERTIFIED PRE-OWNED WARRANTY.
WHILE ACCELERATING MY 2014 BMW 328D I HEARD A GRINDING NOISE AND THE CAR HIT THE BRAKES SO HARD THAT THE SEAT BELT PINNED ME AGAINST THE SEAT AND MY CHEST HURT AFTER THAT FOR A COUPLE DAYS. I CALLED BMW ROADSIDE AND THE POLICE TO ASSIST WITH TRAFFIC SINCE I WAS IN THE MIDDLE OF THE ROAD, WAS LATE EVENING AND RAINING ALSO. THE POLICE OFFICER TRIED TO MOVE THE CAR BUT THE WHEELS WERE LOCKED AND WAS UNABLE TO PUT IT IN NEUTRAL OR MOVE. WHILE GETTING OUT OF CAR HE TELLS ME THAT I AM LUCKY IN HIS OWN WORDS "ON THIS WEATHER ON THE FREEWAY YOU WOULD'VE BEEN DEAD BY NOW". ALSO THE TOW TRUCK DRIVER HAD THE SAME LINE AS THE OFFICER AND HE DRAGGED THE CAR ON THE BED SINCE THE WHEELS WERE LOCKED. THE CAR WAS TAKEN TO THE DEALER AND BMW DIAGNOSED IT AS "FUEL PUMP BLEW UP INTERNALLY AND DISTRIBUTED METAL SHAVINGS THROUGHOUT THE ENTIRE FUEL SYSTEM AND THROUGH INJECTORS." 4 INJECTORS NEED REPLACEMENT ALONG WITH THE FUEL RAIL, THE FUEL PUMP AND REPAIRS MADE TOT THE ENTIRE FUEL SYSTEM INCLUDING THE TANK. BMW WILL COVER EVERYTHING SINCE THE CAR IS STILL UNDER WARRANTY ( I AM AT 45 K MILES)! MOST TRAUMATIZING EXPERIENCE OF MY 40 YEARS LIFE IN A 50K+ CAR! BMW NEVER WARNED ME OF POSSIBLE FUEL PUMP FAILURE PROBLEM WITH THEIR DIESEL CARS AND NO CAR SHOULD PIN YOU WITH THE SEAT BELT AGAINST THE SEAT UNLESS IT'S AN ACCIDENT!
I WAS DRIVING HOME FROM WORK ON NOVEMBER 16TH AND WAS WITHIN A COUPLE MILES OF MY HOUSE WHEN I HEARD A LOUD BANG AND A WHIRRING SOUND COMING FROM MY CAR. THERE WAS AN ERROR MESSAGE THAT POPPED UP STATING DRIVETRAIN MALFUNCTION, DRIVE CAUTIOUSLY.' THE CAR BECAME VERY JERKY AND I DROVE SLOWLY. I WAS FORTUNATE TO MAKE IT BACK TO MY DRIVEWAY, BUT THEN MY CAR COMPLETELY FAILED. I HAD THE CAR TOWED TO THE DEALERSHIP AND THE CALLED TO LET ME KNOW THE TRANSFER CASE HAD FAILED. THANKFULLY I WASN'T INJURED IN A CAR WRECK WHEN THE IT FAILED. THE CAR ONLY HAD ABOUT 46,500 MILES AND WAS COMPLETELY COVERED UNDER WARRANTY. I WAS FORTUNATE TO GET HOME, BUT A COMPLETE FAILURE COULD HAVE LED TO BEING STRANDED OR WORSE, AN ACCIDENT.
11.3.17 CAR CAUGHT ON FIRE WHILE DRIVING. TOTAL LOSS. CAR LOST POWER. MESSAGE WAS DISPLAYED "DRIVETRAIN MALFUNCTION, DRIVE CAUTIOUSLY" PULLED TO SIDE OF HIGHWAY, CAR WAS ENGULPHED IN FLAMES WITHIN 5 MINUTES.
WHILE DRIVING DOWN THE INTERSTATE ON OCT. 22, 2017 MY VEHICLE TURNED OFF IN THE MIDDLE OF THE ROAD DISPLAYING AN ERROR SAYING "DRIVE TRAIN MALFUNCTION". THE CAR WENT FROM GOING 60MPH TO A DEAD STOP. I WAS STRANDED IN THE ROAD WHILE CARS WERE ZIPPING PAST ME AT LEAST 60MPH. I WAS IN SOME SERIOUS DANGER IF IT WASN'T FOR THE FAST RESPONSE OF THE TOW TRUCK TO GET ME OUT OF THERE (THE POLICE WERE CALLED AS WELL TO DO TRAFFIC CONTROL BUT THE TOW TRUCK SHOWED UP BEFORE THEY EVEN GOT THERE). THE VEHICLE WAS TOWED TO A BMW DEALER. THEY RAN SOME TESTS AND TOLD ME IT WAS A FUEL PUMP PROBLEM. THEY SAID THE FUEL PUMP BROKE INTERNALLY AND DISTRIBUTED METAL SHAVINGS THROUGHOUT MY ENTIRE FUEL SYSTEM AND THROUGH MY INJECTORS. ALL 4 INJECTORS NEED REPLACED ALONG WITH THE FUEL RAIL AND THE FUEL PUMP AND REPAIRS MADE TOT THE ENTIRE FUEL SYSTEM. MY CAR IS ONLY AT 66K MILES. I DID SOME RESEARCH TO SEE IF THIS PROBLEM WAS RECALLED BECAUSE THIS IS A VERY UNSAFE PROBLEM TO HAVE. AFTER LOOKING, I SAW THAT A RECALL WAS SENT OUT FOR ALL BMW MODELS EXCEPT FOR THE 328D(DIESEL). WHY IS THAT? HOW DO YOU CLAIM SOMETHING IS UNSAFE ON A CAR USING THE SAME PARTS THAT JUST GOT RECALLED BUT EXCLUDED THE DIESEL MODEL. I HAVE READ SOMETHING STATING THERE WAS NOT ENOUGH COMPLAINT TOWARDS THE DIESEL MODEL BUT THE 328D WAS NOT PRODUCED NEARLY AS MUCH AS SAY THE 328I, SO OBVIOUSLY IT WILL HAVE FEWER COMPLAINTS. I CAN SEE RIGHT NOW 5 PAGES OF COMPLAINTS ABOUT THE SAME SAFETY ISSUE I AM HAVING THAT SAYS OTHERWISE. NOW I
HIGH PRESSURE FUEL PUMP FAILED CAUSING CATASTROPHIC DAMAGE TO ENTIRE FUEL SYSTEM, REQUIRING REPLACEMENT OF ENTIRE FUEL SYSTEM INCLUDING FUEL PUMPS, FUEL LINES, TANK ETC. STALL OCCURRED ON BUSY STREET WHICH WAS A NEAR DEATH EXPERIENCE THAT COULD HAVE RESULTED IN ACCIDENT / INJURY / DEATH. MOST TERRIFYING EXPERIENCE OF MY LIFE. TOOK CAR TO CREVIER BMW AND DEALER STATED THAT THERE WAS NOTHING I COULD HAVE DONE TO PREVENT THE INCIDENT. 2014 2 SERIES, 3 SERIES, AND 4 SERIES ALL HAVE BEEN RECALLED FOR HIGH PRESSURE FUEL PUMP FAILURE. THE DIESEL MODEL APPEARS TO BE THE ONLY ONE NOT COVERED IN THE RECALL AND CLEARLY IS DEFECTIVE.
TL* THE CONTACT OWNS A 2014 BMW 328D. WHILE DRIVING 50 MPH AND SLOWING DOWN TO MAKE A TURN, THE VEHICLE SUDDENLY LOST ALL POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO STEVE THOMAS BMW INC (411 E DAILY DR, CAMARILLO, CA 93010 (805) 482-8878) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND RELEASED METAL SHAVINGS INTO THE FUEL SYSTEM AND ENGINE. THE FUEL SYSTEM NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RESEARCHED ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 15V189000 (FUEL SYSTEM, GASOLINE), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
2 OF 4 INJECTORS HAVE FAILED AT OR BEFORE 40000 MILES I THINK THE PROBLEM IS THE FUEL PUMP, THEY HAVE BEEN RECALLED IN THE GAS MODELS CHECK ENG.LIGHT CAME ON FUEL MILEAGE DROPED BY 35% DID NOT DRIVE ANYMORE TILL INJECTOR WAS REPLACED
AT 55K MILES IN APRIL 2017, IN FAST LANE OF FREEWAY, DRIVE-TRAIN MALFUNCTION MESSAGE DISPLAYED WITH SERVICE ENGINE LIGHTS. CAR LOST POWER AS I WAS FORTUNATELY ABLE TO CHANGE MULTIPLE LANES TO SHOULDER AS CAR LOST COMPLETE POWER. BMW SOS DID NOT FUNCTION. IT TOOK 3 TOW DRIVERS AND 3 HOURS TO MANUALLY OVERRIDE SYSTEM TO GET CAR IN NEUTRAL TO SAFELY PUT ON TRUCK. BMW ADVISED THEY WOULD HAVE TO JACK CAR AND REMOVE TRANSMISSION PANEL TO MANUALLY PUT IN 'DRIVE' WHICH WAS NOT AN OPTION ON THE NARROW SHOULDER OF I-10 IN CA. DIAGNOSTICS REVEALED HIGH PRESSURE FUEL PUMP FAILED AND 'EXPLODED' SENDING METAL PARTICLES THROUGH ENTIRE FUEL SYSTEM. DEALER ADVISED OVER $10K IN PARTS HOWEVER BMW COVERED UNDER THE 'CA EMISSIONS WARRANTY.' ENTIRE FUEL SYSTEM REPLACED (TANK, LINES, INJECTORS AND PUMP). UNSURE IF IT IS RELATED TO THE ULTIMATE FAILURE OF THE PUMP BUT ALL INJECTORS FAILED AND REPLACED IN 2016. 42,162 MI / SEPTEMBER 8, 2016 ENGINE LIGHT -FAULTY CYL 3FUEL INJECTOR FAULT CODE 24BD00 'REPLACED #3 44,495 MI / OCTOBER 13, 2016 ENGINE LIGHT-FAULT CODE 24C000 - REPLACED INJECTORS 1 AND 2 & 4
GOING ABOUT 60MPH, MY CAR COMPLETELY LOSES POWER AND SHUTS DOWN. POWER TRAIN MALFUNCTION LOSS OF POWER FLASH ON THE SCREEN. IVE HAD THE CAR FOR 20 DAYS, AND AT 52000 MILES. 2000 OVER MY WARRANTY. BMW IS AUOTIBG NE $5,000 TO FIX THE HIGH PRESSURE FUEL PUMP AND SYSTEM, FUEL RAIL SENSOR, AND FUEL RAIL PRESSURE VALVE WHICH ALL ULTIMATELY WORK TOGETHER. BUT BMW HAS ALREADY RECALLED ALL OTHER 2014 328 MODELS FOR THE EXACT SAME FUEL PUMP PROBLEMS IM HAVING EXCEPT THE 328D MODEL WAS THE ONLY ONE LEFT OUT????! BMW MAKES VERY FEW OF THESE MODELS TO BEGIN WITH, SO NATURALLY THERE ARENT GOING TO VE AS MANY COMPLAINTS WITH THE 328D IF THERE ARE FEWER PRODUCED. ITS COMMON SENSE. LOOKING THROUGH THE COMPLAINTS ON SAFECAR.GOV 98% OF THE COMPLAINTS ON THE CAR ULTIMATELY COME TO SOME SORT OF FUEL SYSTEM FAILURE CAUSING LOSS OF POWER AND TOTAL SHUT DOWN. AT 60 MPH AND 2 BABIES IN MY BACK SEAT IT WAS MORE THAN SCARY. IM DISGUSTED WITH BMW LEAVING OUT AND NOT RECALLING THE 328D WHEN THEY DID ALL THE OTHERS. I MEAN WHAT DOES IT TAKE TO GET SOME ANSWERS AROUND HERE ON THIS WHEN THERE ARE MULTIPLE UPON MULTIPLE COMPLAINTS?? I MEAN I GOT ON MY PHONE IMMEDIATELY AND DIAGNOSED THE PROBLEM BEFORE SOS EVEN CAME ON MY SPEAKERS JUST OFF OF THE TERRIBLE REVIEWS AND COMPLAINTS PEOPLE ARE SAYING OFF THE INTERNET ALONE! THE BMW SERVICE CENTER ALSO TOLD ME ALL OF THAT EXACT YEAR AND MODEL THAT THEY HAVE HAD IN THERE LATELY HAVE BEEN DUE TO THE SAME ISSUE!! THIS IS A COST I CANNOT EVEN AFFORD AT THE MOMENT, ESPE
ALL 3 SERIES FROM 2014 WERE RECALLED BY BMW EXCEPT DIESELS. MY CAR IS 3 YEARS OLD 328 DIESEL AND THE FUEL PUMP DISINTEGRATED CAUSING ENTIRE FUEL SYSTEM TO BE CONTAMINATED WITH NICKEL SHAVINGS. THE RECALLED GAS BMWS FROM 2014 EXPERIENCED THE SAME PROBLEMS SO CLEARLY MY CAR HAS THE SAME FAULTY FUEL PUMP WITH IMPROPER NICKEL PLATING INSTALLED, AND SHOULD ALSO BE UNDER THIS RECALL. SINCE I COMMUTE (HENCE DIESEL) A LOT AND MY CAR IS OUT OF WARRANTY DESPITE THE FACT IS 3 YEARS OLD I WILL HAVE TO PAY OUTRAGEOUS $13,000 TO RESURRECT IT. IN FACT I ALMOST DIED WHEN THE ENGINE SUDDENLY STALLED WITH THE INFAMOUS "POWERTRAIN MALFUNCTION" MESSAGE. I HAD A HARD TIME PULLING TO THE SIDE OF THE ROAD. MY CAR, JUST LIKE ANY 2014 GASOLINE VERSIONS, SHOULD BE UNDER THE SAME BMW RECALL AND THE FUEL SYSTEM SHOULD BE REPLACED BY THE COMPANY FOR FREE, NOT A THIRD OF THE PRICE OF THE CAR! I HAVE PICTURES OF FUEL TANK FULL OF NICKEL PARTICLES, AND THE FUEL PUMP ITSELF. THEY ARE MADE BY BOSH NOT BMW AND CLEARLY NOT DONE PROPERLY. THE NEW PUMP IS DIFFERENT NOW SO BMW FIXED IT, YET THEY DON'T ADMIT THEY EVEN CHANGED THIS PART. IF THEY NOTIFIED THEIR COSTUMERS, I'D JUST REPLACED THE PUMP FOR $1250, NOT AN ENTIRE FUEL SYSTEM FOR SUCH ENORMOUS PRICE. THIS IS UNACCEPTABLE AND SUCH FAULTY CARS SHOULD NOT BE ALLOWED FOR SALE IN US. IF THE HIGH PRESSURE FUEL PUMP DESTROYS ITSELF AND THE ENTIRE FUELS SYSTEM INCLUDING LOW PRESSURE PUMP AND EVEN A FUEL TANK, THIS IS CLEARLY A BADLY DESIGN CAR. I HAD TO REPLACE ONE
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THIS MORNING WHILE DRIVING THE CAR ON THE FREEWAY WITHOUT WARNING THE ENGINE SUDDENLY DIED. THE CAR WOULD NOT START. LUCKILY THE TRAFFIC WAS SLOW AND NO ONE REAR ENDED THE CAR. THE COPS WERE THERE MOMENTARILY AND HELP GET THE CAR TO THE SHOULDER. THERE IS NO POLICE REPORT AS NO ACCIDENT RESULTED FROM THE INCIDENT. THE CAR IS STILL UNDER WARRANTY AND WAS TOWED TO THE DEALERSHIP. A TWO YEAR OLD CAR WITH LESS THAN 24000 MILES ON THE CLOCK SHOULD NOT PUT ME AND MY FAMILY IN A DANGEROUS SITUATION LIKE THIS ONE. THERE MUST BE A MAJOR DESIGN ISSUE WITH SOME COMPONENT THAT BMW HAS BEEN IGNORING TO ADDRESS FOR YEARS GOING BACK TO 2007. BY THE WAY THIS WAS NOT THE FIRST TIME THE ENGINE STALL HAPPENED ON THIS CAR. ALMOST A YEAR OR SO AGO THE ENGINE DIED JUST AFTER I LEFT MY HOME TO WORK. THE CAR WAS FIXED BY BMW UNDER WARRANTY. THE PROBLEM WAS DUE TO FAILED CATALYTIC CONVERTER SENSORS. THAT WAS ODD TO HAPPEN PREMATURELY. *TR
UNSAFE HEADLIGHTS NOT ABLE TO SEE AT HIGHWAY SPEEDS AND INPOSSIBLE TO CHANGE HEADLIGHT BULBS AND HIGHBEAM BULBS WITHOUT SPECIAL TOOLS AND OR DANMADE TO HANDS. NON TECHNICAL PERSONAL IMPOSSIBLE TO CHANGE OR GET CHANGED. LIGHT OUT PUT IS DANGER THIS VEHICLE IS UNSAFE TO DRIVE AT NIGHT
VEHICLE HAS ON 4 SEPARATE OCCURRENCES STALLED/FAILED TO ACCELERATE. "DRIVETRAIN MALFUNCTION" ERROR CODE IS DISPLAYED. THE VEHICLE HAD 11564 MILES ON THE ODOMETER AT THE FIRST OCCURRENCE. THE FAULTS WERE CLEARED, BUT BECAUSE THEY COULD NOT REPLICATE THE FAILURE, NO ACTION WAS TAKEN. THE SECOND OCCURRENCE, 6 MONTHS AND 9000 MILES LATER, A SENSOR WAS REPLACED, FAULTS CLEARED, NO FURTHER ACTION TAKEN. THE THIRD TIME, SIX WEEKS LATER, A FUEL QUANTITY CONTROL VALVE WAS REPLACED. THE CAR HAS JUST BEEN TOWED FOR A FOURTH TIME. ON 3 OF THE 4 OCCURRENCES, THE CAR WAS ON A HIGHWAY OR BUSY STREET, AT ONE TIME TRAVELING IN EXCESS OF 60 MPH. THE LAST TIME WAS TURNING ONTO A BUSY HIGHWAY, NARROWLY AVOIDING AN ACCIDENT. THE FIRST TIME WAS ON A DOWNTOWN CITY BLOCK, STALLING IN AN INTERSECTION AT LOW SPEED.
TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE SUN ROOF EXPLODED AND PIECES OF GLASS FELL DOWN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUN ROOF GLASS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE. *TR
DATE: AUGUST 24, 2015; TIME: 4:10 PM; LOCATION: NORTHBOUND OREGON INTERSTATE 5 APPROACHING EXIT NUMBER 289; WEATHER: CLEAR/80 DEGREES F; SPEED: 65 MPH; ROAD CONDITION: CLEAR. NO OVERPASS STRUCTURES. NO OVERHANGING TREES. LOUD EXPLOSION FROM SUNROOF AREA. SUNROOF GLASS EXPLODED OUTWARD SHOOTING GLASS ONTO HIGHWAY AND INTO FOLLOWING CARS. DRIVER STARTLED BY EXPLOSION. DRIVER DISTRACTED FROM DRIVING BY EXPLOSION. DRIVER INSPECTED CAR IN SAFE AREA AND NOTED LARGE HOLE IN SUNROOF GLASS WITH EXPLODED OUTWARD APPEARING GLASS SHARDS IN SUNROOF FRAME. DAMAGE TO VEHICLE SUNROOF STRUCTURE, NUMEROUS PAINT SCRATCHES ON ROOF AND TRUNK. FILED REPORT OF INCIDENT WITH BMW NA ON 08/25/15.
TL* THE CONTACT OWNS A 2014 BMW 328D. THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE APPROACHING A STOP LIGHT AT 10 MPH. THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS A RESULT OF A FAULTY FUEL PUMP THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CHECK ENGINE LIGHT ILLUMINATED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
ABRASION OF WIRE LEADING TO LEFT REAR ABS WHEEL SENSOR CAUSING FAILURE OF ABS AND VEHICLE STABILITY CONTROL. CAUSE OF FAILURE WAS MISDIAGNOSED BY DEALER.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 BMW 328d → · Every 328d year → · How the figures are calculated →