High pressure fuel pump failed while BMW dealership mechanic was test-driving car after replacing two tires/oil change/replacing fuel filter/performing fix for recall of egr cooler part; per the service manager at the dealership, metal particles were subsequently found in the quantity control valve, necessitating complete replacement of fuel system. There is a known recall for year, make and model of my car (2014 BMW 328d) for the fuel pump, but apparently my VIN number is not falling under the recall. This issue appears identical to the issue the recall was issued for other cars with this same year/make/model. I have not performed the repair as they are quoting about $17,000 for the fix. There were no warning lights, messages or symptoms of the problem prior to this issue. In addition, they indicated I needed a new o-ring part for the fuel filter they were replacing as it was the wrong part, but they said it had nothing to do with the fuel pump. (Service said the o-ring continued to hold and was working as normal, and they recommended putting the correct by part number o-ring in its place so the fuel filter would not have come unsecured from its fitting in the future. They said the issue with the vehicle did not come from the o-ring/fuel filter; it is by their determination based upon the metal shavings in the quantity control valve, caused because the high pressure pump came apart internally and contaminated your fueling system. They said this is due to age.) They indicated
2014 BMW 328d complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
I was driving down the Massachusetts Turnpike with my 2 year old grandson and I experienced a power loss in the car. I immediately pulled over and opened the hood to find a fire starting in the engine compartment. I got my grandson out of the car and within minutes it was engulfed in flames. This in my opinion is a direct result of the BMW recall 21V-907 and I am really shocked drivers falling under this recall are still driving these vehicles. Action needs to happen before serious injury or death occurs.
In regards safety recall 21V-907, the BMW dealer does not have a remedy yet; however in October 2021 they stated that the intake manifold needed replacement due to heavy buildup and it was replaced. The recall issued in November 2021 states that the leakage from the faulty EGR valve could contaminate the intake manifold and the replacement should be done free of charge. They charged me $1,281 + labor in their invoice # 6436354/1 from 10-29-2021 and they refuse to reimburse me, alleging that there is no remedy available and referred me to bmwusa.com/recalls. BMW corporate states that the dealer should reimburse me for a "treated act reimbursement". At his point I'm not sure if it is safe to use my car.
Exhaust smell from engine bay area comes into car since I bought the car. I reported this problem to the dealer and no solution was found. EGR cooler was not replaced even though I get the recall since 2018 and it states that the exhaust smell could possibly comes from EGR. Problem needs to be addressed by BMW since I use this car to drive my infant. Please advise!
The contact owns a 2014 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed remedy was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 BMW 328D. The contact stated while driving at an undisclosed speed, the coolant warning light illuminated. The contact refilled the coolant reservoir however, the failure persisted. The vehicle was taken to the dealer where the Exhaust Gas Recirculation (EGR) was replaced. Additionally, the contact stated that he could smell a strong diesel and coolant odor inside the cabin of the vehicle. The contact later received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that parts were not yet available. The failure mileage was approximately 90,000. VIN tool confirms parts not available.
The contact owned a 2014 BMW 328D. The contact stated while stopped at a stoplight there was smoke and flames coming from the driver's side of the hood. The contact was able to exit the vehicle safely. The fire department came to extinguish the fire. The fire and police departments were present and filed reports. The fire department stated that the fire origin was from the Exhaust Gas Recirculation (EGR). There was no medical assistance needed or injuries sustained. The vehicle was towed to a collision center. The vehicle was deemed a total loss. The manufacturer was not notified of the failure. The failure was related to NHTSA Campaign Number 21V907000 ( Fuel System). The failure mileage was 152,000.
The contact owns a 2014 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated while the vehicle was at a complete stop at the traffic light, she noticed smoke coming out from underneath the hood of the vehicle and she could smell a burning odor through the vents. There were no warning lights illuminated. The contact continued to drive the vehicle. The contact stated that the failure reoccurred while parking the vehicle in her garage. The vehicle was taken to the local dealer twice where it was diagnosed that it was a coolant failure associated with NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). The dealer notated in the diagnostic report that the vehicle was drivable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 55,265. VIN tool confirms parts not available.
The contact owns a 2014 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
The contact owns a 2014 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that an unknown sensor had malfunctioned. The vehicle was not repaired. The dealer was made aware of the issue but confirmed that parts were not yet available. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 75,000. VIN tool confirms parts not available.
The contact owns a 2014 BMW 328D. The contact received notification of NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling). The contact stated that while driving 60 MPH, the vehicle inadvertently decelerated to 40 MPH. The check engine warning light was illuminated. The EGR cooling message was displayed in the information center. The vehicle was taken to an independent mechanic where she was informed about fault code 29EB-00. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 89,000.
The contact owns a 2014 BMW 328D. The contact stated while driving at 20 MPH, the vehicle started shuddering. The check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the Exhaust Gas Recirculation (EGR) valve needed to be replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred 6 months later. The vehicle was taken back to the independent mechanic who repaired the Exhaust Gas Recirculation (EGR) valve for a second time; however, the failure persisted. The independent mechanic informed the contact that the failure was associated to an unknown Technical Service Bulletin. The vehicle was taken to the dealer who informed the contact that the parts for repair were not yet available. The contact later received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) that stated that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 97,396. VIN tool confirms parts not available.
The contact owns a 2014 BMW 328D. The contact stated while driving approximately 40 MPH, the drivetrain malfunction warning light illuminated and the vehicle lost motive power. The contact was able to pull over to the side of the road. The contact placed the vehicle into park(P) but could not restart the vehicle. The contact had the vehicle towed to his residence. Additionally, the contact stated that the vehicle could not be placed into neutral because the shift lever had seized in park(P). The contact researched and found NHTSA Campaign Number: 21V586000 (Fuel System, Diesel) that was related to the failure The contact had not taken the vehicle to a local dealer and the vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 124,000. Consumer stated It was confirmed by a dealer vehicle had a high pressure fuel pump failure and was not eligible for the recall.
ISSUE: HPFP High Pressure Fuel Pump is failing resulting in an increasing deposit of metallic shavings within the pump housing and a corresponding deviation in the measured fuel rail pressure. SAFETY: The vehicle will code and shut down while you are driving. BMW DEALERSHIP: Replaced items other then the root cause HPFP. A new fuel rail and sensors installed at my expense because of dealership decision. 1,000 miles after repair at dealership, codes came back for low pressure and high pressure faults. Warning lamps on and car shut offs while driving. Make and model of car with the same issues but VIN is not on this recall? NHTSA Campaign Number: 21V586000
The contact owns a 2014 BMW 328D. The contact stated that while driving and exceeding 60 MPH, the vehicle was shaking. The check engine warning light was illuminated. The contact stated that the warning remained illuminated on the instrument panel for over a month. The contact drove the vehicle home safely. The vehicle was not taken to the dealer to be diagnosed; however, the dealer was contacted by phone and informed of the failure. The manufacturer was contacted twice and informed of the failure. The approximate failure mileage was 150,000.
The contact owns a 2014 BMW 328D. The contact stated that after parking the vehicle for approximately 10 minutes after driving, the vehicle was then restarted, made an abnormal noise, and stalled. The contact stated that no warning lights had been illuminated at the time. The contact stated that he stepped out of his vehicle to inspect the surroundings and noticed a large puddle of fuel under his vehicle. The vehicle was unable to be restarted. The contact stated that he then had his vehicle towed to the dealer, where it remained. The dealer and manufacturer were notified of the failure, however, they were not able to assist. The mileage failure was 115,000
The contact owns a 2014 BMW 328D. The contact received a recall notification for NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
The contact owns a 2014 BMW 328D. The contact received a recall notification for NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I suffered a breakdown in my 2014 BMW 328d on 26 Oct 21 with a drive train malfunction warning. Vehicle stalled and was unable to be restarted. Vehicle was towed to local repair shop, International Auto Specialist, located in Fredericksburg, VA, and diagnosed as a high pressure fuel pump failure and calling for the entire replacement of the vehicles fuel system. At the recommendation of my local repair shop, the vehicle was then towed 59 miles to the closest BMW dealership, BMW Fairfax, VA, for repair. The safety issue I have is that a recall notice (Recall Campaign #21V-586) was issued by BMW North America in September 2021 for High Pressure Fuel Pump failures affecting 2014-2018 BMW diesel engine vehicles ranging from 3 Series, 5 Series, 7 Series, X3 SAV, and X5 SAV models. I never received a recall notice for this vehicle, or my 2015 BMW X5d SAV, and have been told by BMW Fairfax, VA, and BMW Corporate that my high pressure fuel pump only carries an extended 10-year, 120,000 warranty, even through both vehicles falls within the parameters of the open recall notice issued by BMW North America. Further, BMW Fairfax, VA has informed me that all other parts damaged by the High Pressure Fuel Pump failure are not covered by the extended warranty and any cost associated with additional repairs is the customers responsibility, regardless of the fact that they will only replace the defective part at the time of failure and not before. How can BMW North America issue a recall notice
The contact owns a 2014 BMW 328D. The contact stated that while his daughter was driving approximately 50-55 MPH, the vehicle inadvertently stalled in the middle of the highway. There were no warning lights illuminated. The contact's daughter was unable to veer to the side of the road due to oncoming traffic. The police arrived on the scene and stopped the traffic before assisting the contact's daughter in pushing the vehicle to the side of the roadway. The vehicle was then towed to the dealer who diagnosed that the fuel pump and the fuel pump control unit needed to be replaced. The dealer advised the contact that the vehicle would be repaired at his own expense since the VIN was not included in NHTSA Campaign Number: 21V586000 (Fuel System, Diesel). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 85,602.
UNKNOWN- NOT SAFETY RELATED ISSUE: VEHICLE CAN NO LONGER PROVIDE NAVIGATION RELATED FEATURES REASON: BMW NORTH AMERICA DECLINED TO UPGARE CELLULAR 3G COMMUNICATION CAPABILITY TO 4G (SIM CARD INTERFACE) REASON: NORTH AMERICAN CELLULAR NETWORKS ARE DISCONTINUING THEIR 3G NETWORKS AND AND ARE UPGRADING TO 4G NETWORKS. MANY CANY MANUFACTURERS PROVIDE VEHICLE RELATED FEATURES THAT REQUIRE THE VEHICLE TO COMMUNICATE VIA THE CELLULAR NETWORKS. IMPACT:CERTAIN BMW VECHICLES SOLD WITH MANUFATURER PURCHASED FEATURES FOR NAVIGATION WITH THE LIVE TRAFFIC CAPABILITY SOLD ON A SUBSRIPTION BASIS AFTER THE INTIAL WARRANTY PERIOD STOPPED FUNCTIONING BMW CUSTOMER INTERACTION RELATED INFO: - Attempted to use the live traffic info and contacted BMW customer service - Response was that this feature is no loger available because it uses 3G and 3G is being discontinued. I was directed to the local Dealer for upgrade - Local Delar confirmed that do not have information for this upgrade and directed me back to BMW customer support - I contacted BMW customer service and they confirmed that this feature operates on 3G and no longer available Connected Drive installed on the vehicle CUSTOMER CONCERN: I do expect a car manufacurer that sells vehicles with cellular dependent features to conform to the latest cellular communication standard in North America and issue a recall to upgrade 3G dependent vehicles with certain sold capabilities that stopped operating due to the 3G to 4G transition in North Americ
Occasionally it is impossible to unlock the door from the inside with the manual door unlock. The door operates in a two-step manner - pull the door latch once to unlock the door, and then pull again to open the door. However, sometimes the first pull fails to unlock the door and the only way to unlock the vehicle is with the electric door unlock. When this occurs, there is notable tension in the door handle, and the pop-up unlock indicator does move upwards in synch with the door handle position - it's simply not reaching the unlock point, and there is resistance felt in the door latch. Even trying to assist the mechanism by grasping the unlock indicator (as doors used to be unlocked in this fashion) does not work. Obviously, if the electric system fails for any reason, not being able to open the door is a major safety issue. When this happens it is also observed that the electric lock operates very slowly. Instead of the post popping up and unlocking almost immediately, it takes a second or two for the door to unlock, as if there is additional internal resistance in the mechanism. This is observed on BOTH the driver and passenger side doors. I have brought this to the attention of the dealer on separate occasions. The suggestion has been to replace a cable in the door due to stretch. However, based on the nature of the issue and the symptoms in both doors it seems like an issue with the latch or locking mechanism itself. The passenger door is unlocked very infrequently comp
The contact owns a 2014 BMW 328d. The contact stated while driving approximately 45 MPH, the vehicle inadvertently stalled. The contact stated that a drivetrain error message was displayed. The vehicle was towed to a local dealer where it was diagnosed with needing the fuel pump replaced however, the vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V586000 (Fuel System, Diesel) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 154,000.
Timing chain snapped and blew the engine, no warning at all. more than 60+ miles from home
In July 2021 I was driving on a residential street when my vehicle experienced loss of power. The vehicle shutdown and stopped in the middle of the road. Mechanic found metal particles in fuel system that may have been cause by fuel pump failure. It was reported to insurance company. The fuel system was replaced but vehicle continues to have issues with leaks etc.
While on a red light we were at a dead stop. As the light turned green to turn right I accelerated the gas pedal and the car stalled out in the middle of the road while traffic was flowing. Had to push the car out of the road and had to get the car towed home. Now the car doesn’t turn on it just cranks over.
The contact owns a 2014 BMW 328D. The contact stated that while driving approximately 10 MPH and making a turn, the vehicle stalled without warning. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The contact stated the failure was related to NHTSA Campaign number 21V586000 (Fuel System, Diesel). The failure mileage was 133,139.
On my drive home I noticed a strong smell of dizel fuel.Stoped as soon as it was possible . Noticed a fuel was poring to the ground under my engine. Shut it down and call AAA. At the BMW dealership repair shop they found a broken fuel supply line that was rubbing against the vacuum pipe.My car was covered with fuel from engine to a trunk to everything under including muffler ,soaking wet weals and tires, I lost a half tank of fuel in about 5 minutes. It's scare me a lot ,I think it was a miracle it did not catch a fire on 93 degree day, my wife will never sit in this car again.I will feel guilty if I will sell this car to somebody else.Don't know what to do now. What kind of design it is? How fuel line can constantly rub something else? This car just over 70000 miles, garage kept, never been in any accidents, well maintain.
I HAVE TWO ISSUES WITH MY 2014 BMW 328D. FIRST, ON SEVERAL OCCASIONS WHILE BACKING UP INTO MY DRIVEWAY ON REVERSE THE TRANSMISSION SHIFTS UNEXPECTEDLY INTO NEUTRAL. I HAVE TO PUT IT INTO "D" AND DRIVE THE CAR FORWARD BEFORE THE TRANSMISSION ENGAGES AGAIN INTO REVERSE. THE PROBLEM IS INTERMITTENT AND OCCURS ABOUT ONCE A MONTH AND ONLY WHILE PUTTING THE GEAR IN REVERSE. THE SECOND ISSUE IS THAT MY VEHICLE RECENTLY FAILED THE CA EMISSIONS TEST. ON 11/23/2021 I TOOK THE VEHICLE TO BMW OF EL CAJON FOR AN INSPECTION. THE DEALER DIAGNOSED A PROBLEM WITH THE 4 DIESEL INJECTORS AS FAULTY AND ISSUED A REPAIR ESTIMATE. AFTER ONLINE RESEARCH ON YOUR SITE NHTSA.GOV, I FOUND THAT BMW HAD ISSUED A LIMITED EXTENDED WARRANTY OF 10 YEARS OR 120K MILES FOR THE DIESEL INJECTORS BUT ONLY FOR MODEL YEARS 2015-2016, OR PRODUCTION DATE OF 7/2014 TO 6/2016. MY VEHICLE WAS PRODUCED ON 08/2013. I AM ASKING THE NHTSA TO PLEASE INVESTIGATE WHY MY VEHICLE'S MODEL YEAR/PRODUCTION DATE WAS NOT INCLUDED IN THE LIMITED WARRANTY EXTENSION CONSIDERING THAT IS THE SAME PRODUCTION MODEL (F30), AND ENGINE (N47T) AS THOSE COVERED IN THE EXTENDED WARRANTY, AND IS HAVING THE SAME DIESEL INJECTORS PROBLEM. FOR REFERENCE BMW'S SIB IS 01 09 19 ISSUED ON 10-11-2019.
ENGINE NEEDS TO BE REPLACED. BAD TIMING CHAIN. THERE IS CURRENTLY CLASS ACTION LAWSUIT WITH MY EXACT YEAR FOR 328I BUT I AM 328D. FROM MY RESEARCH IT APPEARS THE DIESEL MODELS HAVE EXPERIENCED MORE PROBLEMS THAN GAS ENGINES. EUROPE HAS DONE A RECALL WITH DIESEL ENGINES DUE TO THIS ISSUE. WHY NOT IN USA? THIS NEEDS TO BE COVERED AND ADDRESSED. I MAINTAINED MY VEHICLE FLAWLESSLY THE ENTIRE PERIOD. SINCE BMW KNEW OF THIS ISSUE THE WARRANTY SHOULD HAVE BEEN COVERED UP TO 150K MILES. I WAS QUOTED $21,000 FOR NEW ENGINE, WHICH IS $5,000 MORE THAN ITS WORTH BEING VERY GENEROUS WITH VALUE. THIS IS UNACCEPTABLE. I ACTUALLY WANTED BUY ANOTHER BMW AS I JUST LISTED VEHICLE FOR SALE DAYS BEFORE THIS HAPPENED. IM GLAD I DIDNT SELL MY CAR EVEN THOUGH IM AT A REAL FINANCIAL LOSS HERE. IT WOULDN'T BE RIGHT. BMW WASNT RIGHT TO CONCEAL THIS IN FIRST PLACE. I WOULD HAVE PAID FOR REPLACEMENT PARTS. NOW THEY WANT CAPITALIZE ON NEW ENGINE PARTS AND LABOR. THIS CANNOT BE ALLOWED. DIESEL VEHICLES MUST BE ADDED TO RECALL.
I HAVE A 2014 328D F31 THREE WEEKS AGO WHILE TURNING INTO A PARKING SPOT AT A GROCERY STORE PARKING LOT AT LOW SPEED, MY 328D SHIFTED TO P MID TURN, AND THE ENGINE SHUT OFF. UPON TRYING TO RESTART IT, IT WOULD CRANK BUT NOT TURN OVER. (THANKFULLY, I WAS IN A PARKING LOT AND GOING AT SLOW SPEED - AND NOT ON THE INTERSTATE). WE HAD TO MANUALLY GET IT SHIFTED INTO NEUTRAL TO BE ABLE TO PUSH IT INTO A PARKING SPOT. UPON FURTHER INSPECTION, IT WAS DETERMINED THAT THE HIGH PRESSURE FUEL PUMP HAS FAILED. (THANKFULLY IT DOESN'T APPEAR TO BE DISINTEGRATED AS SOME OTHERS HAVE REPORTED). ALL OPEN RECALLS HAVE BEEN REPAIRED. THIS VEHICLE HAS BEEN VERY WELL MAINTAINED, AND GREAT EFFORTS HAVE BEEN TAKEN TO ENSURE ONLY QUALITY, FRESH DIESEL HAS BEEN PUMPED IN THE CAR. BMW HAS OFFERED AN EXTENDED WARRANTY FOR THIS (NOT CHEAP) PART. HOWEVER, IT'S ONLY UP TO 10 YEARS OR 120,000 MILES, AND MY VEHICLE IS AT 128,000. I AM INCREDIBLY GRATEFUL THAT NO ONE WAS HURT, INJURED, OR WORSE IN THIS INCIDENT. BUT GIVEN THE HIGH FREQUENCY OF THIS HAPPENING AMONGST OTHER 328D OWNERS, AND THE SAFETY IMPLICATIONS (MANY TIMES ON THE INTERSTATE), I WOULD EXPECT THAT BMW WOULD RECALL THIS VEHICLE AND GET THESE PARTS REPLACED BEFORE ANYTHING WORSE HAPPENS. IT HAPPENED QUICKLY AND SUDDENLY WITH NO PRIOR PERFORMANCE WARNINGS, CODES, OR LIGHTS. IN FACT WHEN RUNNING A FOXWELL SCHWABEN 14020SCH SCANNER, NO CODES ARE BEING RETURNED. AN ADDITIONAL SAFETY CONCERN OF COURSE IS THAT THIS PROBLEM IS NOT PREVENTABLE WITH TRADI
HOOD WILL NOT OPEN DUE TO FAULTY CABLES AND LATCHES. UNABLE TO ACCESS THE ENGINE COMPARTMENT TO REPLACE FRONT HEADLIGHT BULBS OR REPLACE VEHICLE FUSES
BMW FAILED TO REPAIR THE RECALL WORK ON THE CV JOINT AND TRANSFER CASE. FAILED TO REIMBURSE REPAIR EXPENSES.
WARNING COMES PARKING LIGHT MALFUNCTION AND WARNING REMAINS ON THE DASHBOARD BUT THERE IS NO ISSUE WITH THE PARKING LIGHT. IT WORKS JUST FINE. AFTER COUPLE OF MONTHS LATER WARNING GOES AWAY. AND AFTER COUPLE OF MONTHS LATER WARNING COMES BACK.
TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT STATED WHILE DRIVING AT 5 MPH, WHEN THE VEHICLE STALLED. THE CONTACT STATED UNKNOWN RED ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER BMW OF RIVERSIDE LOCATED AT 3060 ADAMS ST, RIVERSIDE, CA 92504, (951) 373-5000, WHERE IT WAS DIAGNOSED WITH NEEDING THE FUEL SYSTEM REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 70,000. *LN CONSUMER SAYS THAT THE SECOND TIME THE FAILURE OCCURRED HIS WIFE WAS DRIVING ON THE FREEWAY. THE FAILURE MILEAGE WAS 90,000. THE MANUFACTURER CREATED AN EXTENDED WARRANTY FOR THE ISSUE. *DL
I WAS DRIVING THIS VEHICLE OVER THE WEEKEND, THE CAR STOPS ON THE ROAD ABRUPTLY. THE CAR SLOWS DOWN AND AUTOMATICALLY SWITCHES THE GEAR TO NEUTRAL AND COMES TO A HALT ON THE MIDDLE OF THE ROAD. THE CAR'S DASHBOARD INDICATED A WARNING "CHASSIS STABILIZATION" ERROR. I WAS ABLE TO RESTART THE CAR AGAIN AND WAS ABLE TO PROCEED MAYBE 2 MILES AND THIS TIME, IT STOPPED AT THE MIDDLE OF THE ROAD AGAIN. THIS TIME THERE WAS TRAFFIC BEHIND ME, I WAS REALLY FRIGHTENED SINCE THERE WAS TRAFFIC BEHIND ME! IT WAS A VERY NARROW MISS! I AM HAVING THE CAR TOWED TO A BMW DEALER TO INSPECT IT. I ALSO REPORTED THIS INCIDENT TO BMW CONSUMER AFFAIRS, I WAS ASKED TO CONTACT THE DEALER TO CHECK THE VEHICLE OUT.
PROBLEM DISCOVERED UPON INSPECTION FOR RECALL 18V-755 EXHAUST GAS RECIRCULATION COOLER, AFTER OVER SEVEN MONTHS NO PARTS, NO ACTION. *TR
I HAVE A 2014, 328D X-DRIVE. I'M THE ORIGINAL OWNER. I HAVE TAKEN MY CAR INTO THE DEALER SEVERAL TIMES FOR A ENGINE LIGHT AND THE SMELL OF EXHAUST FUMES WHEN I START THE CAR. THE EXHAUST FUMES ARE VERY BAD. IF I START IT WITH THE AIR SYSTEM AT OFF I WILL NOT GET IT. THIS IS ONLY AT A STAND STILL AND THE WORST WHEN THE CARS STARTED. THE DEALER HAS DONE OVER $4000 IN REPAIRS AND HAVE REPLACED MANY FUEL INJECTORS. ONE OF THE REPAIRS THE MANIFOLD MELTED TO THE FUEL INJECTORS AND THEY REPLACED ALL. I'M STILL GETTING THE FUMES. VERY DISAPPOINTED BMW CUSTOMER SERVICE IS HORRIBLE. THEY ONLY TELL ME TO SEE MY DEALER. THEY SAY THEY WILL START A REPORT. NOTHING HAS BEEN DONE AND I'M STUCK WITH A CAR I LIKE VERY MUCH BUT NEED HELP GETTING EXHAUST FROM ENTERING THE CABIN FROM THE ENGINE AREA. *TR
WHEN TURNING LEFT OR RIGHT, THE POWER TO THE WHEELS IS NOT ENGAGED. HOWEVER, WHEN THE TIRE IS STRAIGHT, THE POWER ENGAGES. THIS ACTION PREVENTS YOU FROM DRIVING NORMALLY. TO DRIVE, YOU HAVE TO STRAIGHTEN OUT THE WHEEL STRAIGHT. THEN AS YOU INCREASE VELOCITY, YOU MAKE YOUR TURN. CAN BE VERY UNSAFE AS YOU ARE DRIVING IF THIS HAPPENS (BREAKS) ON THE ROAD. *TR
I RECEIVED A LETTER FROM BMW STATING AN EGR COOLER RECALL WAS ISSUED FOR MY VEHICLE. I TOOK THE VEHICLE INTO BELLEVUE BMW AFTER SMELLING DIESEL INSIDE THE PASSENGER CABIN. THEY KEPT THE VEHICLE OVER NIGHT AND HAD ME RENT A VEHICLE WHILE THEY KEPT THE CAR OVERNIGHT. UPON RETURNING I WAS TOLD THAT MY EGR COOLER DID IN FACT NEED REPLACING. I WAS INFORMED THAT THEY WOULD NOT BE FIXING THE PROBLEM AT THAT TIME BECAUSE THEY HAD A CATCHY LEGAL BLIND TO HIDE BEHIND. ' NO REMEDY AT THIS TIME'. THE SIMPLE TRUTH IS THEY COULD OF SOLD ME THE NEW EGR COOLER. BUT THEY CHOSE NOT TO DO THAT EITHER. I ASKED THE SERVICE ADVISER IF IT WAS SAFE TO DRIVE AND HE ASSURED ME IT WAS. AS IT TURNS OUT HE LIED TO ME. A SHORT TIME LATER THE WHILE DRIVING ON THE INTERSTATE THE INTAKE MANIFOLD CAUGHT FIRE. THERE WAS SMOKE AND A BLACK SOOT BELLOWING OUT FROM BEHIND THE CAR AND WHEN I GOT PULLED OFF THE ROAD LARGE AMOUNTS OF THICK BLACK SMOKE BILLOWED OUT FROM UNDER THE HOOD. I CALLED FOR A TOW TRUCK AND HAD IT REPAIRED AT AN APPROVED REPAIR FACILITY. 2400.00 LATER THE CAR WAS BACK ON THE ROAD FOR A SHORT TIME. A SHORT WHILE LATER I GOT TO WORK AND NOTICED A LOUD CLICKING SOUND FROM THE ENGINE. TOOK THE CAR BACK TO BELLEVUE BMW AND THEY TRIED TO TELL ME THE SHOP WHERE I WAS GETTING MY OIL CHANGES DONE WERE NOT CHANGING MY OIL. THIS DELIBERATE ATTEMPT TO MISDIRECT FAULT FROM KNOWINGLY PUTTING ME IN A POSITION TO BE HARMED FROM DECEITFUL BUSINESS PRACTICES AND BLATANT DISREGARD FOR MY SAFETY IS TRULY DISTURBIN
LOSS OF POWER ASSIST TO BRAKING TWICE WHILE MOVING AT LOW SPEED WHEN APPROACHING A STOP. UNABLE TO BRING VEHICLE TO FULL STOP THE FIRST TIME AS IT WAS A DOWNHILL. SECOND TIME TRAVELING ON A SLIGHT UPGRADE WHICH HELPED BRING THE VEHICLE TO A STOP. BROUGHT TO DEALERSHIP FOR DIAGNOSIS AND REPAIR. THEY SAID THAT BRAKE BOOSTER, ONE-WAY LINE, O-RING ETC. NEEDED TO BE REPLACED DUE TO OIL CONTAMINATION. WHILE THIS MODEL YEAR IS NOT SPECIFICALLY LISTED IN RECALL 10V-446 IT SOUNDS LIKE EXACTLY THE SAME PROBLEM. WAS THIS RECALL EXPANDED TO THE F30 PLATFORM? IF NOT SHOULD IT BE?
BLOWER MOTOR WHICH CONTROLS AIR FLOW FOR HEATING AND A/C SYSTEM , THE CONNECTION BETWEEN THE WIRING AND THE BLOWER MOTOR IS DETERIORATED ,THIS IS LEADING THE BLOWER TO ONLY BLOW HOT AIR AT ALL TIMES EVEN WHEN THE A/C IS ON ALSO MIGHT BE OVERHEATING THE CAR. PLEASE LOOK INTO THIS MATTER
SMELLING EXHAUST ENGINE LIGHT CAME ON. TOOK TO BMW DEALER THEY SAID MY FUEL INJECTORS WERE LEAKING AND HAVE MELTED TO THE MANIFOLD. I ASKED AND MADE A COMPLAINT WITH BMW AFTER SPENDING $3300. THAEY ALSO MENTIONED THERE WAS NO FIX FOR THE EGR COOLER RECALL. I ASKED IF THIS CAUSED MY FUEL INJECTOR MANIFOLD PROBLEM THEY SAY NO. ENGINE LIGHT CAKE ON RECENTLY ALSO SMELLING FUEL AGAIN WHILE DRIVING. THEY REPLACED #1 INJECTOR. DROVE IT FOR TWO WEEKS AND ENGINE LIGHT RETURNED. TOOK IT BACK TO THE DEALER THEY SAID THEY ARE WAITING FOR A EXHAUST COOLER. I HAVE HAD A LONER FOR A WEEK NOW. ONE I HOPE I WILL NOT GET CHARGED AGAIN. TWO DID THIS CAUSE MY INITIAL PROBLEM I DO NOT KNOW. THERE IS A PROBLEM THEY DIDN'T FIX AND I FEEL IT'S COSTING ME LOTS OF MONEY.
AT AROUND 70K BOTH NOX SENSORS IN MY CAR FAILED. BMW COVERED IT UNDER WARRANTY, BUT I'M WORRIED ABOUT RELIABILITY OF THIS SYSTEM. IT MIGHT HAPPEN AGAIN IN FUTURE AND IF IT HAPPENS AFTER 120K MILES BMW WON'T COVER IT.
SUDDEN FAILURE OF THE TRANSFER CASE WHILE MAKING A LEFT TURN. LOST OF ALL POWER TO THE WHEELS.
DEF TANKS FROZE IN COLD WEATHER CAUSING MULTIPLE PARTS TO FAIL IN THE ENGINE. DEF SYSTEM I BELIEVE IS NOW COMPROMISED AS A RESULT OF POOR ENGINEERING FOR THE OVERALL SYSTEM. VEHICLE IS PARKED OUTSIDE AND THERE WERE TEMPERATURES WELL BELOW ZERO.
TL* THE CONTACT OWNS A 2014 BMW 328D. WHEN THE VEHICLE WAS STARTED, THE DRIVE TRAIN MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BERT OGDEN BMW (3201 N 10TH ST, MCALLEN, TX 78501, (956) 467-5663) ON THREE SEPARATE OCCASIONS TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO AN EGR FAILURE AS INDICATED IN NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,800.
2014 BMW 328. CONSUMER WRITES IN REGARDS TO MECHANICAL MALFUNCTION AS A RESULT OF THE EGR COOLER ISSUE. *LD THE CONSUMER STATED THE VEHICLE SET FIRE AND THE PARTS TO REPAIR THE VEHICLE WERE UNAVAILABLE. *JS - (RECALL RELATED INCIDENT) TS
I GOT A CEL AND DROPPED IT OFF AT THE DEALER. THEY SAID IT WAS TO THE ACTIVE SCR TANK. AFTER RESEARCH I FOUND OUT A LOT OF BMW VEHICLES HAVE THE ITEM FAIL. THE 328D IS NOT ON THE LIST OF EXTENDED WARRANTIES. ARE THERE MANY 328D'S THAT FAIL?
WHILE PULLING SLOWLY INTO A PARKING LANE IN A RESIDENTIAL PULBIC LOT TO PARK, THE VEHICLE ENTERED INTO A SUDDEN HIGH ACCELERATION WITHOUT ANY DRIVER ADDITONAL INPUT. IT CRASHED ON A TREE AT THE PARKING LOT PERIMETER WITH A MAJOR DAMAGE ON THE VEHICLE FRONT END. IT OCCURRED AT 10:30 AM WITH DRIVER IN GREAT HEALTH CONDITION AND HAD VERY LIMITED TIME TO REACT. NO AIRBAG WAS DEPLOYED NOR ANY PERSONAL INJURY OCCURED.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 BMW 328d → · Every 328d year → · How the figures are calculated →