Page 2 of 4 · complaints 51–100 of 162

2002 BMW 325i complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Air Bags
Filed Jan 23, 2015CA

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Nov 10, 2014CA

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

Service Brakes
Filed Oct 29, 201495,000 milesCA

ABS, BRAKE LIGHTS WARNING INDICATOR CONSTANTLY ON. POSSIBLE DSC INOP. POTENTIAL CRASH ISSUE. ORIGINAL OWNER WITH APPROX. $13,000 IN MAINTENANCE AND REPAIR RECEIPTS. 95K MILES ON CAR. NO NOTIFICATION/RECALL FROM BMW. *TR

Service Brakes
Filed Oct 22, 2014CA

THE ABS LIGHT CAME ON FEW MONTHS AGO ON MY 2002 BMW 325I. TOOK THE CAR TO THE DEALERSHIP, WAS TOLD THAT THIS IS A "COMMON PROBLEM" WITH THESE CARS, AND THAT THE ABS/DSC MODULE WILL NEED TO BE REPLACED (WITH A RE-MANUFACTURED PART), AT A COST OF $1,700. ALSO I HAVE HAD TO REPLACE ALL 4 WINDOW REGULATORS IN THE LAST FEW YEARS. AGAIN A VERY COMMON PROBLEM WITH THESE CARS. I AM THE ORIGINAL OWNER OF THIS CAR THAT HAS 90,000 MILES ON IT, AND HAS ALWAYS BEEN GARAGED AND MAINTAINED PROPERLY. LOOKING AT HOW COMMON THESE PROBLEMS ARE, IT IS OBVIOUS THAT THESE PARTS ARE DEFECTIVE. THEREFOR BMW SHOULD REIMBURSE OWNERS FOR REPLACING THE DEFECTIVE PARTS. *TR

Visibility › Power Window Devices and Controls
Filed Oct 14, 2014NJ

THE REAR WINDOW ROLLS DOWN AND WON'T GO BACK UP AGAIN. HA EMAIL BEEN INFORMED BY DEALERSHIP THAT IT'S BROKEN AND WINDOW REGULATOR NEEDS TO REPLACED. THE WINDOWS ARE RARELY USED. ONLINE RESEARCH INDICATES THAT THIS IS A RECURRING PROBLEM AND THE DEALERSHIPS ARE FULLY AWARE OF IT. THE MANUFACTURER SHOULD RECOGNIZE THIS, RECALL AND FIX THIS ISSUE AS IT IS EXPENSIVE FIX. THIS HAS HAPPENED 3 TIMES ALREADY. MY CAR HAS BARELY 60K MILES. *TR

Visibility › Power Window Devices and Controls
Filed Jul 22, 2014133,000 milesGA

LIKE MANY OTHERS WHO HAVE REPORTED THIS PROBLEM, THIS WILL BE MY THIRD TIME REPLACING A WINDOW REGULATOR IN MY 2002 BMW 325I. THE MONTH AFTER I PURCHASED THIS VEHICLE I HAD TO REPLACE THE FRONT DRIVER'S SIDE WINDOW REGULATOR, AND A FEW MONTHS LATER I HAD TO REPLACE THE FRONT PASSENGER SIDE WINDOW REGULATOR. THIS TIME I AM REPLACING THE REGULATOR ON THE BACK DRIVER'S SIDE WINDOW. THIS IS NOT AN INEXPENSIVE REPAIR. IT'S ABOUT $400 PLUS PER WINDOW. SOMEONE NEEDS TO INVESTIGATE THIS AND PROVIDE A REIMBURSEMENT TO THE CONSUMER (ME). HOPEFULLY THE NEXT REPAIR WILL BE COVERED BY BMW. I'M SURE THE BACK PASSENGER SIDE WINDOW REGULATOR WILL MOST LIKELY BE NEXT. *TR

Visibility › Power Window Devices and Controls
Filed Jun 21, 2014NY

THIS IS THE THIRD WINDOW I HAVE HAD THAT ROLLS DOWN THEN SUDDENLY BREAKS AND WON'T ROLL UP. WHEN I GOOGLE IT I SEE MANY OTHER BMW 325I CAR OWNERS E46 BETWEEN 2001 AND 2006 HAVING THE SAME PROBLEM AND IT IS OBVIOUSLY A KNOWN WEAK SPOT IN THESE CARS THAT SHOULD HAVE BEEN RECALLED AND THE MANUFACTURER SHOULD BE TOLD THEY HAVE TO PAY FOR THE REPAIRS AND REIMBURSE US. MY BACK SEAT IS NEVER USED SO THOSE BACK WINDOWS ARE NEVER USED AND IT HAPPENED WITH THE BACK WINDOW - IT HAPPENED WITH BOTH THE FRONT WINDOWS - ONE AT A TIME AND EVERY TIME IT IS VERY EXPENSIVE TO FIX. *TR

Exterior Lighting
Filed Jun 19, 2014NJ

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE TURN SIGNALS AND BRAKE LIGHTS BECAME INOPERABLE. THE CONTACT MENTIONED THAT THE FAILURE WAS DIRECTLY RELATED TO RECALL NHTSA CAMPAIGN NUMBER: 11V438000 (EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFUSED TO HONOR THE RECALL. THE FAILURE AND CURRENT MILEAGE WAS UNAVAILABLE.

Electronic Stability Control (esc)Crash
Filed Feb 27, 2014160,000 milesFL

02/19/2014 ON A DRY DAY,WHILE DRIVING IN THE CENTER LANE ON I-4 AROUND LAKELAND-FL, WITH 70MPH A FEDEX VEHICLE'S RIGHT REAR TIRE BLEW OFF IN FRONT OF ME. I HIT THE BRAKES TO AVOID COLLISION. ABS DID NOT WORK AND MY BRAKES LOCKED, MY CAR HAS STARTED SPINNING (3-4 TIMES). MY CAR WENT FROM THE MIDDLE LANE TO THE LEFT LANE THEN TO THE MOST RIGHT LANE AND OFF THE ROAD. LUCKILY I DID NOT HIT ANY OTHER VEHICLES OR THE METAL/CONCRETE BARRIERS WHILE SPINNING OUT OF THE ROAD.AFTER THE INCIDENT,WHILE DRIVING I HAVE NOTICED A LIMPING AT SLOW SPEED AND HIGH VIBRATION AT HIGHER SPEEDS. ALL 4 TIRES WERE DAMAGED . 3 WARNING LIGHTS APPEARED ON THE DASHBOARD: DSC + ABS + BRAKE(RED COLOR). ON 02/22 I TOOK MY VEHICLE TO MY MECHANIC.ALL 4 TIRES WERE FOUND WERE BECAUSE OF THE BRAKING.THE DIAGNOSTICS TOOL READ: 5DF5 - CONTROL UNIT INTERNAL FAILURE.I NEEDED 4 NEW TIRES AND MY TIRES HAD 9/32 THREAD DEPTH AND WERE ALMOST NEW. ON SUNDAY - 02/23/2014 - I TOOK IN MY VEHICLE FOR THE TIRES. THE TIRE SHOP DECLINED TO REPLACE THE TIRES UNDER WARRANTY BECAUSE THEY WERE DAMAGED BY BRAKING.THEY WERE NICE ENOUGH TO GIVE ME A DISCOUNT AND REPLACED THE TIRES FOR $350. TEVES DSC MK60 HAS BEEN A PROBLEM NOT ONLY IN BMWS BUT OTHER BRANDS SUCH AS VW AND AUDI. JUST GOOGLE IT.IF YOU ARE LUCKY THE ISSUE SURFACES ITSELF WHILE THE VEHICLE IS UNDER WARRANTYIF NOT, THE ABS PUMP UNIT IS OVER $2300+LABOR AND DSC MODULE IS OVER $1100+LABOR.I ALREADY SPENT $500 FOR THE TIRES AND BRAKE FLUSH. I HAVE TO PAY ONE OF THE ABOVE PRICES

Exterior Lighting
Filed Nov 14, 201380,100 milesCA

I BOUGHT MY 2002 BMW 325I FROM SAN FRANCISCO BMW IN 2003, SO FAR I HAVE RECEIVED ONLY ONE NOTICE ABOUT THE RECALL OF THE REAR LIGHT. I WAS UNDER WARRANTY FOR A YEAR, DURING THAT PERIOD THEY DISCOVERED A FAULTY IDLE AIR VALVE AND THEY DID NOT REPLACE IT TRYING TO SAVE MONEY UNDER WARRANTY. I COMPLAINED MANY TIMES TO THEM ABOUT THE STALLING OF MY CAR ON THE STREETS, IT IS VERY DANGEROUS. I E-MAILED TO THE MANAGER WHO IGNORED MY COMPLAINT. FEARFUL FOR MY LIFE AND SAFETY I DARE NOT DRIVE ON THE FREEWAY. I CALLED ABOUT THE RECALL OF THE AIRBAGS, THEY SAID IT DID NOT APPLY TO MY CAR, I ASKED THEM TO SEND ME E-MAIL TO CONFIRM, THEY NEVER DID. THEY PUT MY LIFE AT RISK. THEIR BUSINESS LICENSE SHOULD BE SUSPENDED. *TR

Engine
Filed Jun 3, 2013119,170 milesCA

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MECHANICAL MAIN BELT TENSIONER HAD TO BE REPLACED WITH A HYDRAULIC VERSION ASSEMBLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 119,170 AND THE CURRENT MILEAGE WAS 119,300. *TR

Exterior LightingFire
Filed Nov 9, 2012154,000 milesNC

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE BRAKE LIGHT HAD BECOME VERY DIM. IN ADDITION, THE BRAKE LIGHT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT LOOKED AT THE LIGHT AND NOTICED THAT THERE WERE WIRES THAT HAD BECOME MELTED. THE VEHICLE WAS TAKEN TO THE MANUFACTURER WHERE THEY ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V438000 (EXTERIOR LIGHTING:TURN SIGNAL). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 154,000.

Visibility › Power Window Devices and Controls
Filed Sep 5, 201240,000 milesIL

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE WINDOWS COULD NOT BE OPENED OR CLOSED. IN ADDITION, THE WINDOWS WOULD EXHIBIT AN ABNORMAL CRUNCHING SOUND CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 51,000. ..UPDATED 11/28/12 *BF THE CONSUMER STATED HE HAD A PROBLEM WITH ALL THE WINDOWS, GETTING JAMMED, OR BECOMING STUCK IN THE UP OR DOWN POSITION. ALL OF THE REGULATORS WERE REPLACED. ALSO, THERE WAS A PROBLEM WITH THE LOCK SYSTEM NOT WORKING. SOMETIMES, THE BUTTON AND SWITCHES WOULD NOT WORK. UPDATED 11/29/30

Electrical System
Filed Sep 4, 201293,704 milesCA

RIGHT REAR TURN-SIGNAL LIGHTS OPERATE INTERMITTENTLY--SOMETIMES IT WORKS AND SOMETIMES IT DOESN'T. I ALMOST GOT HIT BY ANOTHER CAR FROM BEHIND WHEN I WAS CHANGING LANES ON THE FREEWAY. *TR

Exterior Lighting › Brake LightsFire
Filed Jun 4, 2012169,751 milesOH

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE LIGHT BULB SOCKET AND WIRING MELTED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V438000 (EXTERIOR LIGHTING: BRAKE LIGHTS) BUT DID NOT INCLUDE THE REPLACEMENT OF BOTH LIGHT BULB SOCKET ASSEMBLIES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 169,751.

Exterior LightingFire
Filed May 15, 2012109,000 milesGA

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V438000 (EXTERIOR LIGHTING:BRAKE LIGHTS). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE RECALL REPAIRS WOULD BE PERFORMED, BUT IT WAS UP TO THE CONSUMER TO REPLACE THE BRAKE LIGHT HOUSING ASSEMBLY THAT WAS BURNED AS A RESULT OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT IT WAS UP TO THE CONSUMER TO REPLACE THE HOUSING ASSEMBLY. THE FAILURE MILEAGE WAS 109,000.

Air Bags
Filed Feb 20, 2012138,000 milesNC

MY AIR BAG LIGHT CAME ON AND WILL NOT GO OFF. I KNOW SOMEONE ELSE WHO HAS THE SAME MAKE, MODEL AND YEAR AS I DO AND THEY TOLD ME THAT THEIR AIR BAG LIGHT IS ON AS WELL. I AM AFRAID THAT IF I WERE INVOLVED IN AN ACCIDENT MY AIR BAG WILL NOT WORK. I FEEL THAT THIS COULD DEFINITELY BE A SAFETY ISSUE AND SHOULD BE RESOLVED IMMEDIATELY. THANK YOU FOR YOUR TIME AND CONSIDERATION IN GETTING THIS ISSUE RESOLVED. *TR

Exterior Lighting › Brake Lights
Filed Jan 24, 201270,000 milesVA

NHTSA CAMPAIGN ID NUMBER 11V438000 DID NAME INCLUDE US SPECIFICATION BMWS MADE OUTSIDE THE US. OVER TIME, RESISTANCE IN THE ELECTRICAL CONTACTS MAY CAUSE ALL REAR LAMP FUNCTIONS (TAIL LIGHT, BRAKE LIGHT, AND TURN-SIGNAL), WITHIN THE VEHICLE'S BODY PANEL TO STOP WORKING. INTERMITTENT LIGHT OPERATION REDUCES THE ABILITY TO WARN OTHER MOTORISTS OF THE DRIVER'S INTENTIONS. THIS COULD CAUSE A VEHICLE CRASH WITHOUT WARNING. *TR

Exterior LightingFire
Filed Jan 18, 2012IL

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE ENTIRE ASSEMBLY FOR THE TAIL LIGHTS FAILED INTERMITTENTLY INCLUDING THE HAZARD LIGHTS, BRAKE LIGHTS AND THE TURN SIGNALS. THE CONTACT REFERENCED NHTSA RECALL NUMBERS: 11V438000 ( EXTERIOR LIGHTING:BRAKE LIGHTS), 11V438000 ( EXTERIOR LIGHTING:TAIL LIGHTS), AND 11V438000 ( EXTERIOR LIGHTING:TURN SIGNAL). THE DEALER INFORMED THE CONTACT THAT THE GROUND WIRE WAS INSUFFICIENT AND THAT HE SHOULD ADD AN ADDITIONAL GROUND WIRE TO THE ASSEMBLY. IN ADDITION, THE GROUND WIRES MELTED THE CONNECTOR HOUSING AND THE CONNECTORS ALSO NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 115,000 AND THE FAILURE MILEAGE WAS UNKNOWN.

Exterior LightingFire
Filed Jan 10, 2012130,000 milesNJ

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT WAS DRIVING 30 MPH WHEN HE SMELLED A BURNING ODOR. THE CONTACT WAS ADVISED BY ANOTHER DRIVER THAT THE EXTERIOR TAIL LIGHTS HAD FAILED.THE CONTACT THEN DISCONNECTED THE WIRES FOR THE TAIL LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY HAVE TO REPLACE THE COMPLETE WIRING HARNESS AT THE OWNERS EXPENSE OF $1,300. THE VEHICLE WAS THEN TAKEN TO A LOCAL MECHANIC WHO REPAIRED THE TAIL LIGHTS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.

Engine and Engine Cooling
Filed Dec 31, 201180,000 milesVA

VEHICLE ROUTINELY STALLS WHEN ENGINE IS COLD AND CAR IS PLACED IN REVERSE. WE BACK OUT OF THE GARAGE AND GO OVER THE SLIGHT BUMP AT THE THRESHOLD, AND THE CAR STALLS AND MUST BE RE-STARTED. SEEMS AS IF ENGINE IS IDLING VERY HIGH AS WELL. ONCE RE-STARTED, THE CAR SEEMS TO RUN OK. *KB

Electrical SystemFire
Filed Dec 29, 201148,000 milesNY

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT WAS DRIVING 40 MPH WHEN SMOKE WAS SEEN COMING FROM UNDER THE INSTRUMENT PANEL. THE VEHICLE WAS MERGED TO THE SHOULDER WHERE THE SMALL FIRE WAS EXTINGUISHED. THE FIRE DEPARTMENT WAS NOT NOTIFIED. THE VEHICLE WAS THEN TOWED TO A LOCAL MECHANIC WHO INSPECTED THE FAILURE AND ADVISED THE CONTACT THAT THE MAIN WIRING HARNESS PLUG SHOWED EVIDENCE OF AN ELECTRICAL SHORT, MELTING THE BATCH OF WIRES THAT CONNECTED THE PORT TO THE MAIN WIRING HARNESS UNDER THE HOOD. THE CONTACT'S INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE WHO REFERRED THE CONTACT TO A LOCAL MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000.

Exterior Lighting › Brake Lights
Filed Dec 19, 201175,000 milesDE

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE REAR BRAKE LIGHTS WOULD MALFUNCTION ON AN INTERMITTENT BASIS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V438000 (EXTERIOR LIGHTING:BRAKE LIGHTS). THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VIN WAS UNAVAILABLE.

Exterior Lighting
Filed Dec 6, 201140,000 milesPA

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT WHEN DRIVING AT SPEEDS ABOVE 5 MPH, HE NOTICED A WARNING LIGHT WOULD INFORM HIM THAT THE TAIL LIGHTS WERE INOPERABLE. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE VEHICLE WAS REPAIRED BY THE OWNER FOR THE WIRING IN THE TAIL LIGHTS.THE FAILURE RECURRED THREE TIMES WITHIN A FIVE YEAR TIME SPAN. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V438000 (EXTERIOR LIGHTING:TAIL LIGHTS). THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Electrical System
Filed Dec 5, 2011143,800 milesCA

RECALL SUMMARY BMW IS RECALLING CERTAIN MODEL YEAR 2002-2005 325I, 325XI, 330I, AND 330XI VEHICLES MANUFACTURED FROM SEPTEMBER 1, 2001, THROUGH MARCH 1, 2005. OVER TIME, RESISTANCE IN THE ELECTRICAL CONTACTS MAY CAUSE ONE OR MORE REAR LAMP FUNCTIONS (TAIL LIGHT, BRAKE LIGHT, AND/OR TURN-SIGNAL), WITHIN THE VEHICLE'S BODY PANEL, TO STOP WORKING. CONSEQUENCE INTERMITTENT LIGHT OPERATION REDUCES THE ABILITY TO WARN OTHER MOTORISTS OF THE DRIVER'S INTENTIONS. THIS COULD CAUSE A VEHICLE CRASH WITHOUT WARNING. REMEDY BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2011. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417. NOTES BMW OF NORTH AMERICA, LLC READ MORE: HTTP://WWW.INTERNETAUTOGUIDE.COM/10-12-2002-12-107/2002-BMW-3-SERIES-RECALLS.HTML#IXZZ1FHEGYUFC. *TR

Exterior Lighting
Filed Dec 5, 2011143,000 milesCA

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATE THAT AFTER STARTING THE VEHICLE, THE PASSENGER SIDE TAIL LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 143,000.

Exterior Lighting › Brake Lights
Filed Nov 28, 201160,000 milesFL

TL* THE CONTACT OWNS A 2002 BMW 325I. WHILE PARKED THE CONTACT NOTICED THE DRIVERS SIDE TURN SIGNAL WAS NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT WOULD DISCONNECT AND RECONNECT THE PIGTAIL WIRE FOR THE TURN SIGNAL TO FUNCTION. THE TURN SIGNAL WOULD FUNCTION INTERMITTENTLY BUT AFTER SOME TIME THE TURN SIGNAL STOPPED WORKING COMPLETELY. THE CONTACT NOTICED ONE OF THE CONNECTING WIRES HAD MELTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TURN SIGNAL HOUSING WAS REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V438000 (EXTERIOR LIGHTING:TURN SIGNAL) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE CONSUMER STATED THE PIG TAIL WIRE CONNECTOR ON THE PASSENGER SIDE TAIL LIGHT HAD TO BE REPLACED ALONG WITH THE LIGHT BULB. UPDATED 12/15/11. UPDATED 01/03/12*LJ UPDATED 01/11/12

Exterior LightingFire
Filed Nov 18, 2011GA

TL* THE CONTACT OWNS A 2002 BWW 325I. THE CONTACT STATED THAT A WARNING LIGHT INDICATING THAT THE BRAKE LIGHTS WERE NOT FUNCTIONING WOULD ILLUMINATE ON THE INSTRUMENT PANEL UPON STARTING THE VEHICLE. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE WIRING FOR THE BRAKE LIGHT WAS BURNT. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V438000 (EXTERIOR LIGHTING:BRAKE LIGHTS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Exterior Lighting
Filed Nov 10, 2011AR

TL* THE CONTACTS OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE BRAKE LIGHTS CONTINUED TO FAIL. THE CONTACT SPOKE WITH THE MANUFACTURER REGARDING THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V438000 (EXTERIOR LIGHTING: BRAKE LIGHTS) AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 183,000 AND THE FAILURE MILEAGE WAS UNKNOWN.

Exterior Lighting › Tail Lights
Filed Nov 10, 2011AR

CAMPAIGN NUMBER 11V438000... CONFIRMATION NUMBER 10435174.... SOME IF NOT ALL BACK UP, BRAKE, TURN SIGNALS DO NOT MOST OF THE TIME.... MY VIN.# IS NOT ON THE RECALL LIST. I HAVE ALL THE ISSUES THAT THEY ARE DOING THE RECALL ON. BMW OF NORTH AMERICA SAYS MY CAR IS NOT LISTED IN THE RECALL... I AM VERY UPSET. ..PLEASE HELP ME. *TR

Exterior Lighting
Filed Oct 31, 2011125,000 milesGA

LEFT REAR TURN SIGNAL FAILURE, FOUND SHORT IN SOCKET HOUSING, NO GROUND CONNECTED TO LEFT OR RIGHT REAR HOUSING UNITS. *TR

Service Brakes, Hydraulic
Filed Oct 26, 2011117,000 milesCA

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE ABS AND BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE STEERING STABILITY CONTROL ANGLE SENSOR. THE MECHANIC REPLACED THE REAR BRAKE LIGHT. THE STEERING STABILITY CONTROL ANGLE SENSOR WAS NOT REPAIRED. THE MANUFACTURER ADVISED THAT THE STEERING FAILURE WAS UNDER INVESTIGATION. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 117,000.

Service Brakes, Hydraulic
Filed Oct 21, 201167,500 milesVA

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THE THAT ABS FAILURE LIGHT ILLUMINATED AS THE ENGINE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE MODULE FAILED. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,500 AND THE CURRENT MILEAGE WAS 68,000.

Exterior Lighting
Filed Oct 20, 201140,000 milesCA

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE TAIL LIGHT, BRAKE LIGHT AND TURN SIGNALS WERE INOPERATIVE. THE CONTACT REPLACED THE BULBS NUMEROUS TIMES BUT THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBERS: 11V438000 (EXTERIOR LIGHTING:TAIL LIGHTS), 11V438000 (EXTERIOR LIGHTING:BRAKE LIGHTS) AND 11V438000 (EXTERIOR LIGHTING:TURN SIGNAL) BUT THE MANUFACTURER ADVISED THAT THE VIN WAS NOT ASSOCIATED WITH ANY OF THE MENTIONED RECALLS. THE DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 169,000.

Exterior LightingFire
Filed Oct 11, 2011NY

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE BRACKET THAT HELD THE BRAKE AND TAILLIGHTS FAILED BECAUSE THE WIRING WAS MELTED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER BUT WAS ADVISED BY A PERSONAL FRIEND THAT IF HE COULD GROUND THE WIRES AND KEEP THEM SEPARATED FROM THE HARNESS, THE PROBLEM COULD POSSIBLY BE RESOLVED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 135,000.

Exterior Lighting
Filed Oct 7, 2011FL

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE BRAKE AND TAIL LIGHTS WERE DID NOT WORK AR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE LIGHTS WERE REPAIRED. APPROXIMATELY ONE YEAR LATER, THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V438000 (EXTERIOR LIGHTING:BRAKE LIGHTS). UPDATED 10/18/11*LJ THE FUEL PUMP WAS REPLACED. UPDATED 01/30/12

Engine and Engine Cooling
Filed Sep 27, 2011103,000 milesCA

TL* THE CONTACT OWNS A 2002 BMW 325I. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE VEHICLE HAD OVERHEATED DUE TO A FAILURE IN THE FAN MOTOR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 02V138000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN) AND CONTACTED THE MANUFACTURER WHO ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND ONLY INCLUDED THE 2001 BMW 325I NOT THE 2002 MODEL. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

Exterior Lighting
Filed Sep 22, 2011NJ

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE TAIL LIGHTS WOULD FAIL INTERMITTINGLY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V438000 (EXTERIOR LIGHTING TAIL LIGHTS), BUT WAS TOLD BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 70,000 AND THE FAILURE MILEAGE WAS UNAVAILABLE.

Exterior Lighting
Filed Sep 1, 201155,000 milesNY

THE PROBLEM I AM EXPERIENCING IS EXACTLY THE SAME AS IN THIS CURRENT RECALL. : HTTP://WWW.BLOOMBERG.COM/NEWS/2011-09-01/BMW-RECALLS-241-000-CARS-IN-U-S-FOR-REAR-LIGHT-MALFUNCTION-2-.HTML I HAVE CALLED IN TO BMW, BUT THEY SAID MY CAR WAS NOT COVERED UNDER THE RECALL, EVEN THOUGH I HAVE A 2002 325I, WHICH WAS MENTIONED IN THE ARTICLE. APPARENTLY THEY ARE ONLY COVERING SPECIFIC VIN'S EVEN THOUGH MY MODEL YEAR WAS MENTIONED. 1. CAR TAIL LIGHTS PERIODICALLY DO NOT TURN ON WHEN THE LIGHTS ARE ON. SO MY CAR HAS THE TAILLIGHTS OFF IN THE DARK WHEN MY HEADLIGHTS ARE ON. 2. THE FAILURE AT FIRST WAS INTERMITTENT, NOW IS LIKELY PERMANENT. CARS BEHIND ME CAN NOT SEE ME SIGNAL IN TURNING SITUATIONS AND CAN NOT SEE ME AT NIGHT, WHICH COULD LEAD TO ACCIDENTS AND I HAVE TWO YOUNG CHILDREN IN THE CAR. OPENING UP THE HOUSING SHOWS THE CONNECTORS BURNED AND PARTS OF THE PLASTIC HOUSING FOR THE CONNECTOR IS BURNED. THE ISSUE HAD TO DUE WITH THE CONNECTOR, WHICH LOOKS LIKE IT HAS TOO MUCH CURRENT FLOWING THROUGH CAUSING IT TO OVERHEAT AND BURN OUT THE HOUSING AND THE CONNECTOR. 3. WHEN THE PROBLEM WAS FIRST NOTICED, I JUST SWITCHED THE LIGHT BULBS. APPARENTLY THIS WAS NOT THE REAL ISSUE. *TR

Exterior Lighting › Tail Lights
Filed Aug 17, 201130,375 milesGA

THE LEFT BLINKER STARTED MALFUNCTIONING AND, AS A RESULT, REAR TAILLIGHT BULB OUTAGE APPEARED ON DASHBOARD ALL OTHER LIGHTS WERE OK. BMW DEALERSHIP MECHANIC DIAGNOSED TAIL LIGHT GROUND WIRING ISSUE: INSPECTION REVEALED THAT WIRES WERE MELTED INSIDE REAR TAIL LIGHT HOUSING AND COULD CAUSE FIRE. RECOMMENDED REPLACING BOTH TAIL LIGHT COMPONENTS BY ADDING AN ADDITIONAL GROUND, CARRIER REPLACEMENTS FOR BULBS. REPLACEMENT SUPPLIES ON WORK ORDER INCLUDED SOCKETS, INSULATION HOUSING, CONNECTORS, SHRINKING HOSE. AFTER RESEARCH ON CONSUMER WEBSITES, I FOUND OUT MANY COMPLAINTS ABOUT THE SAME ISSUE. MY BMW 325I IS ONLY 9 YEARS OLD (2002) WITH ONLY 30,250 MILES ON IT. THIS KIND OF FUNDAMENTAL FLAW SHOULD BE CORRECTED AT BMW'S EXPENSE, NOT OURS. BMW NEEDS TO HAVE A RECALL ON THIS COMMON AND POTENTIAL DEADLY ISSUE. *KB

Exterior Lighting
Filed Aug 10, 2011CA

TAIL LIGHT WARNING APPEARED ON DASH, INDICATING REAR TAIL LIGHT OUT BUT ALL LIGHTS WERE WORKING AS EXPECTED. I REPLACED ALL LIGHT BULBS AND WARNING LIGHT ON DASH WOULD APPEAR INTERMITTENTLY. FINALLY MY REAR BLINKER STOPPED WORKING; I REMOVED THE REAR TAIL LIGHT ASSEMBLY, AND DISCOVERED A BURNT SOCKET WHICH IS CONNECTED TO THE BROWN WIRE, SEEMS TO HAVE BEEN A SHORT PERHAPS CONNECTION WASN'T PROPERLY GROUNDED. *TR

Exterior Lighting
Filed May 19, 201159,000 milesMN

REAR TAILIGHT BULB OUTAGE APPEARED ON DASHBOARD ALTHOUGH LIGHTS WERE OK. BMW MASTER MECHANIC DIAGNOSED TAIL LIGHT GROUND WIRING ISSUE: INSPECTION REVEALED THAT WIRES WERE MELTED INSIDE REAR TAIL LIGHT HOUSING AND COULD CAUSE FIRE. RECOMMENDED REPLACING BOTH TAIL LIGHT COMPONENTS BY ADDING AN ADDITIONAL GROUND, CARRIER REPLACEMENTS FOR BULBS. REPLACEMENT SUPPLIES ON WORK ORDER INCLUDED SOCKETS, INSULATION HOUSING, CONNECTORS, SHRINKING HOSE. BECAUSE I WAS AWARE OF MULTIPLE COMPLAINTS ABOUT THE SAME ISSUE, NEGOTIATED A REDUCED PRICE FOR WORK. *TR

Air Bags › Side/WindowCrash1 killed
Filed Apr 19, 201195,000 milesSC

TL*THE DRIVER OWNED A 2002 BMW 325I. WHILE DRIVING APPROXIMATELY 45 MPH A VEHICLE CRASHED INTO THE FRONT DRIVERS SIDE OF THE VEHICLE. THE SIDE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. A POLICE REPORT WAS FILED. THE DRIVER OF THE VEHICLE WAS FATALLY INJURED AND DIED ON THE SCENE. THE VEHICLE WAS DESTROYED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Exterior Lighting
Filed Mar 27, 2011OH

2002 BMW 325I SEDAN, 48,000 MILES WHEN BROWN WIRE AT PLUG ON REAR RIGHT TURN SIGNAL ASSEMBLY CORRODED OUT AND FORMED BLACK BURNED RESIDUE, AFTER RE ATTACHING THE WIRE, SYMPTOM RESURFACED AT 74,000 MILES. I UNDERSTAND THIS IS A RECURRING PROBLEM. PLEASE INVESTIGATE BEFORE SOMEONE GETS HURT IN A FIRE. *TR

Exterior Lighting
Filed Feb 3, 201180,000 milesCA

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE DRIVER SIDE EXTERIOR TURN SIGNAL WAS CORRODED AND EXPERIENCED AN ELECTRICAL SHORT. THE DEALER WAS CONTACTED WHO ADVISED THAT THE FAILURE WAS A DEFECT IN DESIGN AND THAT THEY WOULD HAVE TO REPLACE THE ENTIRE HOUSING FIXTURE TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 85,000.

Exterior Lighting
Filed Oct 19, 2010190,000 milesPA

THE DRIVER SIDE REAR TAIL LAMP WARNING LIGHT ILLUMINATED ON THE DASH. THIS WAS ACCOMPANIED BY A FAST DRIVER SIDE TURN SIGNAL BLINKER AND REDUCED ILLUMINATION OF THE REAR DRIVER'S SIDE TAIL LAMP. AFTER SEVERAL MONTHS, THE REAR DRIVER'S SIDE TURN SIGNAL LAMP, AND TAIL LAMP FAILED TO ILLUMINATE. THIS IS PROBLEM IS DESCRIBE IN THE INVESTIGATION ACTION NUMBER: EA09019. *TR

Latches/Locks/Linkages
Filed Oct 5, 201050,000 milesCA

TL*THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT OBSERVED THAT THE VEHICLE LOCKS ON THREE OF THE DOORS WOULD NOT RELEASE OPEN WHEN ACCESSING AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. UPDATED 01/12/11*LJ UPDATED 02/23/11

Exterior Lighting
Filed Sep 21, 2010150,000 milesTN

2002 BMW 325I REAR TAIL LIGHT WIRING COULD CAUSE A FIRE IN THE VEHICLE. BMW AMERICA SHOULD HAVE TO RECALL THESE EVEN THOUGH THE VEHICLES ARE 8 YEARS OLD. IT IS A VERY COSTLY REPAIR. *TR

Structure › Body › Door
Filed Sep 17, 201090,000 milesNJ

THE DRIVERS SIDE DOOR WOULD NOT OPEN EITHER WITH THE KEYLESS REMOTE OR BY PULLING ON THE DOOR HANDLE INSIDE THE CAR (THE WINDOWS WERE DOWN SO I COULD REACH INSIDE) I HAD TO OPEN THE PASSENGER DOOR AND CLIMB ACROSS THE SEAT TO GET INTO THE DRIVER'S SEAT. THE BUTTON BETWEEN THE SEATS TO UNLOCK ALL OF THE DOORS ALSO FAILED TO OPEN ANY OF THE LOCKS. THE HAZARD LIGHT SWITCH BESIDE IT STILL WORKED, SO I KNOW THE PROBLEM ISN'T DUE TO THAT FAULTY SWITCH. THIS DOOR LOCKS RETURNED TO NORMAL AFTER DRIVING THE CAR ABOUT 30 MINUTES AND IT HASN'T YET RETURNED IN THE FIVE DAYS. *TR

Electrical System
Filed Sep 8, 201093,000 milesOH

I HAD GOTTEN RAIN ON MY HAZARD AND LOCK BUTTON ON MY 2002 BMW 325I. AT FIRST I HAD THE HAZARDS GOINGS OFF AT NIGHT UP TO FIFTEEN TIMES PER NIGHT FOR A WEEK STRAIGHT. "I HAD TO RUN OUTSIDE AND HOLD DOWN THE HAZARD BUTTON UNTIL THE LIGHTS TURN OFF. NOW THE LIGHTS JUST BLINK THROUGHOUT THE DAY AND NIGHT ONCE OR TWICE WHILE IGNITION IS OFF OR WHILE DRIVING. ALSO NOT TO MENTION THE LOCKS GO OFF REPEATEDLY ON ITS OWN WHILE DRIVING OR PARKED. I WILL BE TAKING IT TO THE SHOP TO SEE WHAT SHOULD BE DONE NEXT. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 BMW 325i → · Every 325i year → · How the figures are calculated →