2017 Audi Q7 complaints

GOOD YEAR EAGLE SPORT RUN FLAT TIRES LOSING CHUNKS OF TREAD ON OUTER RIBS, BOTH FRONT TIRES 13840 MILES

WE PURCHASED OUR Q7 FEB OF 2017. IT WAS A CPO WITH 10K MILES. PART OF THE DEAL WAS THEY HAD TO CHANGE HE TIRES. THE FRONT TIRES LOOKED LIKE THEY WERE CHEWED UP OR TEARING UP. THEY CHANGED THE TIRES. THEN ABOUT 2K MILES LATER IT STARTED DOING THE SAME THING ON THE NEW TIRES. SAME CHEWED OR TEARING UP LOOK. WE TOOK IT TO AUDI. WE HAD THE GOODYEAR EAGLE SPORT ALL SEASON TIRES. THEY CHANGED THE TIRES AGAIN. THEN SAME ISSUE AGAIN ABOUT 1500K MILES. SO FINALLY THE GM PLACED NEW SET OF PIRELLI TIRES ON ALL 4 TIRES. NOW IT'S ONLY ABOUT 1500K MILES STILL DOING THE SAME ON THE NEW SETS OF TIRES. AUDI CLAIMS THAT THERE'S NO ISSUES AND BLAMES ITS THE ROAD THAT WE DRIVE. WE'VE NEVER TAKEN IT OFF ROADING OR ANY DIRT ROADS. ONLY REGULAR STREET ROADS. A FRIEND OF OURS THAT WORKS A LOCAL TIRE SHOP AND HE SAYS IT'S AN ALIGNMENT ISSUE. I'M NOT SURE IF AUDI HAVE LOOKED AT THEIR SPECS ON THE ALIGNMENT AND MAYBE OFF ON THE NUMBERS. WE ALSO FILED A COMPLAINT WITH AUDI DIRECTLY BUT THEY SAID THEY CAN'T DO ANYTHING FOR US. WE ALSO FOUND OUT THERE'S ALREADY A BULLETIN GOING ON ABOUT THE ISSUE WITH THE TIRES THROUGH AUDI. BUT STILL NO RECALLS.

TWO LARGE WINDSHIELD CHIPPING IN LESS THAN 3500 MILES. VERY BIZARRE CONSIDERING THE COST OF THE CAR. I OWN ANOTHER VEHICLE, SIMILAR SIZE (VW TOUAREG 2012). IT WAS HIT MANY TIMES AND THERE ARE BARELY ANY MARKS LEFT ON THE WINDSHIELD. IS ACOUSTIC WINDSHIELD (WHICH MY CAR IS EQUIPPED WITH) LESS RESISTANT TO CRACKS AND BREAKS?

I PURCHASED THIS VEHICLE BRAND NEW WITH ONLY 8 MILES. EVER SINCE I TOOK POSESSION OF THE VEHICLE, THE BRAKES HAVE BEEN MAKING NOISE WHEN APPLYING THE BRAKES, GOING FORWARD OR REVERSE NO MATTER HOW FAST OR SLOW I GO. HAVE BEEN TAKING THE VEHICLE TO THE DEALER FEW TIMES ALREADY FOR THE SAME ISSUE AND ALL THEY ARE TELLING ME IS THAT AUDI IS AWARE OF THE ISSUE AND THEY WILL CONTACT ME AS SOON AS THEY HAVE A SOLUTION FOR IT. DEALER REFUSES TO REPLACE THE BRAKE PADS OR THE ROTORS. ITS BEEN A YEAR SINCE THIS ISSUE NOTHING HAS BEEN DONE.

TL* THE CONTACT OWNS A 2017 AUDI Q7. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT OR STOP SIGN, IT STALLED AND SHUT OFF. THE CONTACT HAD TO PUSH THE START BUTTON FOR THE VEHICLE TO RETURN TO NORMAL. WHEN THE CONTACT CAME TO A STOP, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE BECAME MORE CONSISTENT. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A CERTIFIED MECHANIC OR DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

BRAKES MAKE A VERY LOUD SQUEAKING SOUND WHEN USED IN REVERSE. BRAKES HAVE BEEN CHECKED BY THE DEALER; DEALER ADVISED THAT BRAKES WERE FULLY OPERATIONAL, NOR SAFETY CONCERNS AND THAT AUDI WAS 'TRYING TO FIX THE PROBLEM' WITH THE ROTORS AND BRAKE PADS. NOISE BEGAN AFTER THE AUDI PRE SENSE FEATURE SLAMMED ON THE BRAKES WHILE IN REVERSE, BACKING OUT OF MY DRIVEWAY (BECAUSE A RAIN DROP LANDED ON THE CAMERA LENSE) AND CONTINUES TO WORSEN.

I STARTED MY CAR AND SAW AN AMBER LIGHT WITH AIRBAG ICON AND GOT ALERT THAT THE "SAFETY SYSTEM MALFUNCTION". THERE IS A BLINKING RED ICON THAT I GET WHILE DRIVING RELATED TO THE DRIVER ASSISTANCE. I LOOKED UP MY VIN FOR TAMARA INFLATOR BUT DOES NOT MATCH.

1. DRIVING 2017 AUDI Q7 (MILEAGE 17017) ON I-85 CLOSE TO THE RICHMOND, VA. DRY, STRAIGHT AND NO TRAFFIC ROAD. 2. BOTH HANDS KEEP ON STEEL WHEEL, CAR LOST CONTROL, LANE KEEP DID NOT WORK, TRIED USED THE STEEL WHEEL TO ADJUST, THE STEEL WHEEL OVER RESPONSE. 3. THE CAR WENT TO LEFT AND RIGHT, ROLLOVER, AND CRASH. 4. HAD SENT CAR IN DEALERSHIP TWO TIMES TO REPAIRING AUTO BRAKE PROBLEMS (THIS CAR DID NOT STOP BUT SPEED UP EVEN FRONT CAR VERY CLOSE, I NEED USE BRAKE TO PREVENT FORWARD COLLISION MULTIPLE TIMES), STILL DID NOT FIXED, WENT ON 7/8/2017 WITHOUT APPOINTMENT, DEALER SCHEDULE FULL. 6. ONE TIME TO REPAIRING SAFETY SURROUND-VIEW EXTERIOR CAMERA. THREE TIME RECALLS REPAIR. 7. CAR HAD MULTIPLE TIME ERROR MESSAGES IN 17 MONTHS, SUCH AS ADAPTIVE CRUISE CONTROL UNAVAILABLE, AUDI PRE-SENSE CURRENTLY RESTRICTED. 8. CAR ADD ON MULTIPLE SAFETY FEATURES, Q7 PREMIUM PLUS WITH ENHANCED SAFETY FEATURES DRIVER ASSISTANCE PACKAGE (ADAPTIVE CRUISE CONTROL, AUDI ACTIVE LANE ASSIST, HIGH-BEAM ASSISTANT, IMPROVED FORWARD COLLISION MITIGATION SYSTEM, AUDI PRE-SENSE). 9. VISION PACKAGE (AUDI VIRTUAL COCKPIT, FULL LED HEADLIGHTS, SURROUND-VIEW CAMERA, PEDESTRIAN DETECTION, NIGHT VISION, REAR CROSS-TRAFFIC DETECTION, BLIND SPOT DETECTION, TRAFFIC SIGN RECOGNITION). 10. WE ADDED THE ENHANCED SAFETY FEATURES IN AUDI Q7, BUT JUST ONE YEAR AND FIVE MONTHS, IN THE STRAIGHT AND DRY ROAD, NO TRAFFIC AND NO REASON, STILL IN WARRANTY PERIOD, CAR CRASHED, AND TOTAL LOSE. THE CAR HAS MORE SAFETY FEATURES THA

WHEN MOVING THE CAR IN REVERSE FROM OVERNIGHT PARKING IN MY GARAGE, THE BRAKES SQUEAL EXCESSIVELY. THIS SOUND DOES NOT OCCUR WHEN BRAKING WHILE MOVING IN A FORWARD DIRECTION. THE CAR STOPS APPROPRIATELY, BUT THE SOUND IT QUITE LOUD IN REVERSE BRAKING MODE. THE SUNROOF CREEKS AND POPS DURING CITY DRIVING AND HIGHWAY DRIVING. I JUST READ AN ARTICLE ON CONSUMERREPORTS.COM ABOUT EXPLODING SUNROOF PROBLEMS AND I'M CONCERN THAT THIS COULD HAPPEN DUE TO LACK OF REPORTING AND MANUFACTURERS NOT TAKING OWNERSHIP OF THE DEFECT. POPPING SOUNDS COMING FROM MY SUNROOF HAVE ME CONCERNED ABOUT MY PANORAMIC SUNROOF EXPLODING DURING TRAVEL IN THE VEHICLE

AFTER A SHORT DRIVE IN HOT TEXAS, I PARKED MY CAR TO PICK UP MY DAUGHTER. CAME BACK OUT TO AN EMPTY LOT AND CHATTED WITH ANOTHER PARENT IN FRONT OF THE CAR. WHILE DOING SO MY SUNROOF "EXPLODED", NOTHING LANDED ON IT, AND WE WERE FAR FROM THE ROAD OR ANY BUILDINGS. NEEDLESS TO SAY HAD WE BEEN IN THE CAR AND DRIVING IT WOULD HAVE BEEN A HUGE SAFETY CONCERN, THERE WAS TINY PIECES OF CLASS EVERYWHERE. AND IT SAID A LOUD NOISE WHEN IT HAPPENED, AND I AM SURE THAT WOULD HAVE CREATED ISSUES DRIVING 60 MPH, WHICH I DID 10 MINUTES EARLIER.

8500 MILES BRAKE SQUEAL. AUDI SAYS THERE WORKING ON A FIX FOR THIS ISSUE AND ITS BEEN 6 MONTHS AND STILL NO REPAIR THEY ARE IGNORING THE ISSUE. SLOW SPEED STOP AND REVERSE BRAKES SQUEAL LOUD. AUDI STATED THEY HAVE HAD THIS ISSUE AND I SHOULD HAVE BEEN TOLD WHEN PURCHASED. I HAVE A CASE NUMBER WITH THEM AND ITS BEING IGNORED. THIS IS AN ISSUE THAT WILL RESULT IN A PROBLEM IF ITS NOT INVESTIGATED THEY NEED TO STOP TELLING PEOPLE THIS IS NORMAL. I ASKED AUDI FOR A LETTER STATING MY CARE WAS SAFE TO DRIVE AND THEY COULD NOT PROVIDE ONE WITCH IS VERY CONCERNING.

BRAKES HAVE BEEN SQUEAKING/SCREECHING LOUDLY WHEN BRAKING, BACKING UP, OR DRIVING SLOWLY AND SLOWLY STOPPING. AUDI STATES THEY ARE AWARE OF THE SITUATION AND WORKING ON A SOLUTION.

WHEN THE STEERING WHEEL IS TURNED THERE IS A SQUEAKY SOUND AS IF SOMETHING IS RUBBING AGAINST SOME OTHER THING. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIGURE OUT THE PROBLEM BUT DID RECOGNIZE THE ISSUE. THEY CHANGED THE WHOLE SUSPENSION AND THE ELECTRICAL STEERING SYSTEM BUT THE NOISE IS STILL THERE. I TOOK MY CAR BACK FROM AND WAS ON A VACATION WHEN NOTICED LARGE AMOUNT OF SMOKE COMING FROM BELOW THE VEHICLE. I PARKED THE CAR ON THE SIDE AND CHECKED FOR FIRE BUT THERE WAS NONE. I LET THE CAR COOL DOWN AND THEN PARKED THE CAR IN THE HOTEL. LATER I DROVE BACK HOME AND HAD A SIMILAR ISSUE OF SMOKE COMING FROM BELOW THE CAR. I HAVE DROPPED THE CAR FOR THE THIRD TIME IN THE LAST 1.5 MONTHS TO THE DEALERSHIP. IT APPEARS THAT THERE IS SOME KIND OF MANUFACTURING FAULT IN IT OR IT'S A LEMON THAT THEY SOLD TO ME. THE CAR WAS STATIONERY WHEN THE SMOKE WAS NOTICED BUT I BELIEVE THAT THE SMOKE MUST BE THERE EVEN IN MOTION AS WELL. THE SQUEAKY SOUND COMES WHEN THE CAR IS IN MOTION AT LOW SPEED SPECIFICALLY WHEN TURNING.

BOUGHT Q7 3.0 3/13/2017. BRAKES SQUEAK LOUDLY, MAINLY IN REVERSE BUT DOES IT WHEN STOPPING AS WELL. WAS TOLD AUDI HAS A PENDING SOLUTION, HOWEVER WAS NOT DISCLOSED. FURTHER DAMAGE IS BOUND TO HAPPEN.

THE HEADS UP DISPLAY PRODUCES A DISTRACTING GLARE RIGHT IN THE DRIVERS LINE OF SIGHT. WHILE DRIVING ON SUNNY DAYS THIS BECOMES A PROBLEM.

SMELL OF GASOLINE WHEN IN THE GARAGE AND IT TURNED OUT TO BE A LEAKING FUEL RAIL.

WHILE THE VEHICLE WAS PARKED IN THE GARAGE I NOTICED A STRONG SMELL OF GASOLINE. WHEN I BROUGHT IT IN FOR SERVICE THEY REPLACED THE HIGH PRESSURE FUEL PUMP THAT WAS LEAKING AT THE FITTING.

THERE IS A DEFECT WITH THE HEADS UP DISPLAY THAT CAUSES A BRIGHT GLARE TO BE REFLECTED IN THE WINDSHIELD. RIGHT IN THE DRIVERS LINE OF SIGHT. THIS HAPPENS ON SUNNY DAYS AT MIDDAY WHILE DRIVING CERTAIN DIRECTIONS. PLEASE CHECK THE AUDI WORLD FORUM AND YOU WILL SEE POSTINGS OF OTHER PEOPLE WHO HAVE THE SAME PROBLEM. THERE ARE PHOTOS OF THE GLARE AS WELL. SEARCH AUDI Q7 HEAD UP DISPLAY WINDSHIELD GLARE ON THE AUDI WORLD FORUM. LOTS OF PICTURES OF THE GLARE. THE GLARE HAPPENS WHILE DRIVING AND MOVES AROUND AS THE CAR CHANGES DIRECTION. THINK OF A MIRROR REFLECTING LIGHT. THE SHINY SURFACE OF THE HEAD UP DISPLAY CASE REFLECTS A BRIGHT LIGHT ONTO THE WINDSHIELD.

AT SLOW SPEED 10MPH, EVERY TIME YOU TURN THE STEERING WHEEL THE FRONT SUSPENSION MAKES A CLICKING, POPPING NOISE WHICH IS VERY ANNOYING AND DON'T KNOW IF ITS SAFE TO DRIVE, THE FRONT SUSPENSION MIGHT JUST POP OUT.

2017 AUDI Q7 EXCESSIVE BRAKES NOISE (SQUEAKS/SCREECH) FICTION MATERIAL ISSUES BETWEEN ROTOR/PAD - CONTINUED USE CAUSES HEAT SPOTS - ROTORS TO BECOME OUT OF ROUND VIBRATION ISSUES LOSS OF BRAKING. AT APROX. 5K MILES VEHICLE STARTED TO HAVE ABNORMAL BRAKE NOISE WHEN PULLING OUT OF DRIVEWAY. AFTER SHORT TIME GOT PROGRESSIVELY WORSE AND HAS CAUSE FURTHER DAMAGE AND MANUFACTURE DOES NOT HAVE A FIX FOR THIS ISSUE. SUSPENSION ISSUES- GRINDING - STRUT NOISE- MOSTLY NOTICEABLE WHEN GOING INTO DRIVE WAY TURNING INTO GARAGE. ABNORMAL WEAR ON DRIVER-SIDE TIRE EXTERIOR TRIM COMING UNDONE AROUND WINDOWS- QUATTRO MOLDING COMING UNDONE CATCHING PASSENGER DOOR CAN NOT GET PASSENGER OUT OF PASSENGER REAR.

WATER LEAKS INTO THE PASSENGER CABIN ON THE PASSENGER SIDE FRONT FLOOR FROM UNDER THE DASH AND PUDDLES ON THE FLOOR. THE BATTERY IS LOCATED JUST UNDER THE FLOOR WHERE THE PUDDLING OCCURS. AUDI CLAIMS THIS IS "NORMAL" UNLESS I TURN OFF A/C WHEN GOING THROUGH A CAR WASH OR RAIN! THIS IS A MOLD AND ELECTRICAL SHORT HAZARD AS WATER CAN DRIP DOWN INTO THE BATTERY COMPARTMENT. ACCORDING TO AUDI, THIS HAPPENS ON ALL Q7'S PER MY WORK ORDER RECEIPT. THIS ISSUE HAPPENS IN RAIN, OR WHILE GOING THROUGH A CAR WASH WITH THE CAR RUNNING AND A/C TURNED ON AND OPERATING. VEHICLE WAS OUT OF SERVICE 14 DAYS WHILE TRYING TO FIGURE THIS OUT AT DEALERSHIP.

AIRBAGS DEPLOYED WITH EXTREME FORCE IN A LOW IMPACT COLLISION. (IN A SCHOOL PARKING LOT SPEED LESS THAN 15MPH) CAUSED SEVERE EMOTIONAL TRAUMA TO ME AND MY DAUGHTER

HEAD UP DISPLAY REFLECTOR SYSTEM, UNDER SPECIFIC LIGHT CONDITION (SUN ORIENTATION) PRODUCES GLARES WHICH CAN VARY IN SIZE AND BRIGHTNESS. SOME OF THE REFLECTIONS AND GLARES ARE SMALL AND CAN BE IGNORED BUT SOME GLARES ARE VERY BRIGHT AND RATHER LARGE AND POSITIONED RIGHT ON THE EYE LINE HEIGHT. IT IS A MAJOR DISTRACTION FOR A DRIVER. THIS CAN BE SAFETY ISSUE IF GLARE OCCURS IN A SPOT COVERING A STREET LIGHT OR PEDESTRIAN.