Page 2 of 3 · complaints 51–100 of 120

2009 Audi A4 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Air Bags
Filed Aug 17, 2016FL

TAKATA RECALL PENDING REPAIR RECALL SINCE MARCH 2016.

Air Bags
Filed Aug 12, 2016CA

TL* THE CONTACT OWNS A 2009 AUDI A4. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 10, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion SystemFire
Filed Jul 26, 201696,546 milesCA

MY CAR HAS A LEAKING HIGH PRESSURE FUEL LEAK FROM THE HIGH PRESSURE HOSE RIGHT AT THE TOP OF THE ENGINE BLOCK AT THE REAR OF THE ENGINE. THE STEEL LINE CONNECTS DIRECTLY TO THE FILTER AND IS LEAKING FROM THE STAINLESS STEAL LINE. THE POWER STEERING METAL HOSE LINES ARE INCORRECT FROM THE FACTORY AND DO NOT SUPPLY ENOUGH PRESSURE IN THE LINE TO KEEP THE STEERING WHEEL FROM A VERY HARSH LOW SPEED SHUDDER WHEN TURNING. THE LOWER CONTROL ARM BUSHINGS FAIL AT VERY LOW MILEAGE. NONE OF THESE ISSUES HAVE BEEN ACKNOWLEDGED ON THIS YEAR CAR. THIS MODEL AUDI IS AN ABSOLUTE LEMON HAVING MULTIPLE ISSUES AND EXTREME REPAIRS AND HUGE COSTS WHEN TRYING TO FIX THEM. I HAVE THE PAPER WORK FOR THESE FIXES AND WHAT IT TAKES TO REPAIR THEM CORRECTLY. I HAVE ALREADY HAD THIS CAR REPAIRED FROM AUDI FOR THE PISTON RING OIL FAILURE WHICH THEY HAD TO REPLACE PER THE LAWSUIT THEY WERE HIT WITH AND STILL DENIED ANY WRONG DOING. PLEASE FORCE THIS COMPANY TO RIGHT THESE ISSUES THEY IGNORED IN THE FACE OF PROFITS INSTEAD OF DOING RIGHT BY THE CONSUMER.

Engine
Filed Jul 20, 201635,000 milesNV

SINCE THE MOMENT I PURCHASED THIS VEHICLE IN 2012, I'VE HAD NOTHING BUT CONSTANT ISSUES. THIS VEHICLE HAS STOPPED IN THE MIDDLE OF THE STREET ON THE FREEWAY (SURPRISED I WAS NOT HURT BECAUSE OF THIS). I'VE HAD ENGINE LIGHTS ON, CHECK OIL LEVEL LIGHTS ON, ALTERNATOR GOING BAD, ESP LIGHTS ON, BEARINGS REPLACEMENT. YOU NAME IT, ITS HAPPENED. I TOOK MY AUDI IN FOR AN APPRAISAL AND TURNS OUT THE TRANSMISSION IS GOING BAD, HAD WARRANTY AND AUDI SERVICES DID NOT MENTION ANY ISSUES WITH MY TRANSMISSION, WASN'T UNTIL MY WARRANTY HAD EXPIRED WHEN I FOUND THIS OUT. THIS VEHICLE SHOULD BE RECALLED.

Engine
Filed Jul 16, 201661,000 milesDC

THIS CAR HAS BEEN A NIGHTMARE .. AFTER BASICALLY HAVING THE ENGINE REBUILT DUE TO AN OIL CONSUMPTION LAWSUIT THAT HAD BEEN AN ONGOING PROBLEM SINCE 19,000 MILES AND JUST BEEN BANDAIDED UP WITH EXCUSES FROM THE DEALERSHIP, BUT NOW THE VIBRATIONS ARE BLAMED ON THE MOTOR MOUNTS. WILL THE CRAP JUST EVER END? OR WILL I FIX THE MOUNTS AND WE CAN POINT THE FINGER AT SOMETHING ELSE. IT JUST SEEMS LIKE THERE IS NO END.. PERSONALLY THIS CAR SHOULD HAVE BEEN RECALLED WITH ALL THE ISSUES- SOMETHING JUST DIDN'T HAPPEN FOR THEM IN 2009 APPARENTLY. THE MOTOR MOUNTS SHOULD HAVE NEVER GONE BAD IN THIS VEHICLE AT THIS POINT BEING THE HIGH END CAR THEY CLAIM TO MANUFACTURE..I WOULD LOVE MY CAR IF IT RAN CORRECTLY- AND SINCE 19,000 MILES IT HASN'T - THAT IS SAD. I KNOW WHAT THIS COMPANY IS CAPABLE OF .. AND THIS IS JUST BS.

Engine
Filed Jun 28, 201679,000 milesNJ

WE BOUGHT TWO 2009 AUDI A4'S FOR OUR CHILDREN. LAST MONTH ONE WENT TO THE THE DEALER BECAUSE THE ENGINE FAILED AND NEEDED TO BE REBUILT BECAUSE OF OIL CONSUMPTION ISSUE, WHILE THERE THE DEALER INFORMED US THAT THE WATER PUMP WAS FAILING AND NEEDED TO BE REPLACE. I QUESTIONED THE DEALER AND CALLED AN INDEPENDENT AUDI MECHANIC, BOTH SAID THE SAME THING, WE WERE LUCKY IT LASTED THIS LONG AUDI HAS KNOWN FROM THE BEGINNING THAT THIS WATER PUMP IS FLAWED AND SHOULD HAVE BEEN RECALLED. NOW FAST-FORWARD TO YESTERDAY, MY DAUGHTER TOOK HERS IN FOR AN OIL CHANGE AND THE MECHANIC, A DIFFERENT INDEPENDENT AUDI MECHANIC, SAID CAR WAS FINE EXCEPT WATER PUMP WAS FAILING!!!! HE SAID ITS A KNOWN PROBLEM AND AUDI IS FULLY AWARE OF IT, ITS A $1200 REPAIR NOT INCLUDING THE SUGGESTED TIMING BELT CHANGE. TWO CARS, SAME EXACT MODEL AND ENGINE, THIS CANNOT BE A COINCIDENCE. PLEASE HELP!!!

Air Bags
Filed Jun 15, 2016FL

RECEIVED RECALL NOTIFICATION AT THE BEGINNING OF APRIL. I CALLED BOTH CUSTOMER SERVICE AND THE AUTO MANUFACTURER. THEIR RESPONSE IS THAT THEY DO NOT HAVE A TIMELINE FOR THE PARTS TO COME IN AND THEREFORE, IT WILL TAKE TIME TO REPAIR OR REPLACE THE AIR BAGS. TOYOTA DEALT WITH THIS PROBLEM QUICKLY. WHY IS IT TAKING AUDI SO LONG TO REPAIR THIS DEFECTIVE AIR BAG. WHAT HAPPENS IF I WAS TO GET IN AN ACCIDENT AND I INJURED DUE TO THIS DEFECTIVE AIR BAG AND IT WASN'T REPLACED ASAP. CALL TO AUDI CUSTOMER SERVICE, SPOKE TO JUDITH AND AUDI MANUFACTURER SERVICE SPOKE TO ADAM. BOTH SAID THAT THEY HAD NO TIMELINE AS WHEN THEY WILL RECEIVE THE PARTS AND WHEN THEY WILL REPAIR THE CARS. THIS IS TOTALLY UNACCEPTABLE. THE 60 DAYS ARE LONG OVERDUE.

Steering
Filed May 4, 201627,000 milesAL

WHEN I AM BACKING UP, WHEN I TURN THE STEERING WHEEL. THE STEERING WHEEL AND THE REST OF THE COLUMN SHUDDER, VIBRATE AND MAKES A RUMBLING NOISE.

Structure › Body
Filed May 4, 201650,000 milesCA

SUN ROOF DRAINS ON RIGHT HAND SIDE OF VEHICLE HAVE FAILED (FAIL TO SEAL OUT EXTERNAL WATER LIKE RAIN) LEADING TO SIGNIFICANT QUANTITIES OF WATER ENTERING THE PASSENGER COMPARTMENT AND DRAINING INTO VARIOUS AREAS OF THE CAR DURING ANY MEASURABLE RAIN FALL. THE LAST RAIN STORM OF ABOUT 1/3" WAS ENOUGH TO CAUSE THE FOLLOWING DAMAGE. WHILE PARKED OVERNIGHT, SOME OF THE WATER POOLED IN THE RIGHT REAR BODY COLUMN SPACE WHERE THE MASTER COMPUTER FOR MUCH OF THE CAR IS LOCATED. THE WATER SHORTED OUT THE COMPUTER AND LEFT CAR INOPERABLE, UNMOVEABLE, UNUSABLE UNTIL IT WAS TOWED AND REPLACED, THIS INCLUDED THE PURCHASE OF A NEW COMPUTER AND ITS PROGRAMMING AND THE REPROGRAMMING OF THE CAR'S KEYS. ADDITIONALLY THE WATER SATURATED THE CARPET THROUGHOUT THE CAR AND THE SEATS. THE SUNROOF DRAIN REPAIR WAS EXPENSIVE AS WERE THE COMPUTER REPLACEMENT AND REPROGRAMMING. AUDI HAS SETTLED A CLASS ACTION LAWSUIT FOR LEAKY SUNROOF DRAINS FOR MODEL YEARS 2005-2008, MINE IS A 2009 SO NO LUCK FROM AUDI ON PAYING FOR ANY OF IT, AND WHEN I CALLED TO COMPLAIN THEY DENIED ANY FAULT IN THE MATTER.

Steering
Filed Apr 29, 201665,000 milesCA

EVERY TIME I PULL OUT OF A PARKING SPOT, WHEN I TURN THE STEERING WHEEL (NOT GIVING ANY GAS), THE STEERING WHEEL AND THE REST OF THE COLUMN SHUDDER, VIBRATE AND MAKE A RUMBLING NOISE

Engine
Filed Feb 24, 201675,697 milesNJ

REAR MAIN SEAL FELL OUT OF ENGINE.

Engine
Filed Jan 21, 2016IN

MY CAR JUMP TIMING TODAY. I FIRST HAD AND OIL CONSUMPTION ISSUE WITH NEW PISTON AND RINGS INSTALLED. AND IN 2015 AND REAR MAIN SEAL WENT OUT. NOW IN 2016 THE MOTOR JUMP TIMING PULLING OUT OF THE GARAGE THIS MORNING. GREAT PLASTIC TIMING CHAIN TENSIONS AUDI REFUSE TO AMMIT THEY A JUNK. THANKS AUDI FOR A GREAT QUALITY CAR.

Engine
Filed Nov 17, 2015103,700 milesNY

THE HIGH-PRESSURE FUEL PUMP FAILED, WHICH CAUSED THE VEHICLE TO BUCK SUDDENLY AND STALL WHILE DRIVING IN TRAFFIC.

EngineFire
Filed Sep 25, 201551,000 milesPA

TL* THE CONTACT OWNS A 2009 AUDI A4. WHILE THE VEHICLE WAS PARKED, THE CONTACT FOUND OIL SPILLS UNDER THE VEHICLE. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT MENTIONED THERE WAS A BURNING ODOR OF OIL COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR MAIN SEAL OF THE ENGINE'S CRANKSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. THE VIN WAS NOT AVAILABLE.

Fuel/Propulsion System
Filed Aug 13, 201539,000 milesTX

TWO FAULTY MIS FIRES CAUSED CAR TO MISFIRE AND RUN ROUGH AND JOLT. CAR WAS TOWED TO THE CLOSEST AUDI DEALERSHIP FOR REPAIRS. SUBSEQUENTLY, WITHIN THE NEXT 9 MONTHS, THE CARE AGAIN EXHIBITED CLOSE TO THE SAME SYMPTOMS AND THE CAR WAS AGAIN TOWED TO THE CLOSEST AUDI DEALERSHIP. THIS TIME, THE INTAKE MANIFOLD WAS CRACKED AND WAS REPLACED. WITH A SERVICE BULLETIN OUT ON THIS VEHICLE ON THESE EXACT ISSUES, I WAS STILL CHARGED A $250 DEDUCTIBLE PER INCIDENT ($500 TOTAL) ON MY EXTENDED WARRANTY TO REPLACE BOTH THE INJECTORS AND THE INTAKE MANIFOLD. ACCORDING TO THE SERVICE BULLETIN, I SHOULD NOT HAVE BEEN CHARGED.

Engine
Filed Aug 6, 201595,000 milesPA

2009 AUDI A4 WAS RECALLED FOR OIL CONSUMPTION ISSUES. REBUILT IN MARCH OF 2014. JULY 2015 TIMING CHAIN TENSIONER FAILED CAUSING TIMING CHAIN TO JUMP AND DROP A VALVE. CAR IS NOW SITTING AT AUDI DEALERSHIP WITH AN UNFIXABLE ENGINE. THERE ARE HUNDREDS OF EXAMPLES OF THIS PART FAILING AFTER OIL CONSUMPTION REBUILD. THIS AS A DEFECT AND VERY DANGEROUS BECAUSE CAR JUST STOPS RUNNING. AUDI WILL NOT TAKE ANY RESPONSIBILITY DESPITE THE MOUNTING FACTS AGAINST THE PART.

Unknown or Other
Filed Jul 27, 201535,000 milesAR

PURCHASED AROUND JAN 2013 WITH APX. 30,000 MI. NOTICED RIGHT AWAY THE ADD OIL INDICATOR COMING ON. AFTER ADDING A QUART OF OIL A COUPLE OF TIMES BETWEEN OIL CHANGES AND EVEN TAKING INTO THE DEALERSHIP FOR THEM TO ADD OIL, I QUESTIONED THE OIL CONSUMPTION OF THE CAR KNOWING THAT NO CAR USES THAT MUCH OIL BETWEEN OIL CHANGES. THE DEALERSHIP ASSURED ME THERE WERE NO ISSUES AT FIRST. AFTER HAVING THE DEALERSHIP DO MY OIL CHANGES AND THE ADD OIL INDICATOR CONTINUING TO COME ON, I FINALLY STATED TO DEALERSHIP THERE IS A PROBLEM AND IT NEEDED TO BE LOOKED INTO. AFTER THE DEALERSHIP TESTING THE OIL CONSUMPTION OF THE CAR TWO TIMES, THEY FOUND THERE WAS A PROBLEM AND REPAIRED IT. HAVE HAD NO PROBLEMS SINCE. RECORDS OF REPAIR ON FILE.

Engine
Filed Jul 14, 201596,000 milesGA

TL* THE CONTACT OWNS A 2009 AUDI A4. THE CONTACT STATED THAT THE OIL WARNING LIGHT ILLUMINATED. THE CONTACT ADDED OIL TO THE ENGINE AND THE OIL WARNING LIGHT SHUT OFF. THE FAILURE RECURRED AFTER APPROXIMATELY 250 MILES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE VEHICLE WAS BURNING AN EXCESSIVE AMOUNT OF OIL AND THE RINGS AND VALVES OF THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

Engine
Filed Jul 13, 201584,000 milesTX

THE TIMING CHAIN TENSIONER FAILED CAUSING THE AUDI INTERFERENCE ENGINE TO BECOME OUT OF SYNC RESULTING IN THE ENGINE BECOMING TOTALED. THIS HAS BECOME A COMMON OCCURRENCE AND IS WIDELY REPORTED ON 2009 AND NEWER MODELS. BELOW IS AN ARTICLE WITH THEIR ASSESSMENT OF THE SITUATION. THE CAR HAD BEEN TAKEN IN 2X FOR MISFIRES AND WAS DIAGNOSED AS AN ISSUE WITH THE SPARK PLUGS, IT IS NOW CLEAR THAT THIS WAS THE TIMING CHAIN BEING OUT OF ALIGNMENT AND MISSED. UPON THE ENGINE LIGHT COMING ON THE CAR WAS LEFT PARKED UNTIL THE DAY BEFORE THE SERVICE APPT WHEN IT WAS TO BE DROPPED OFF AT THE SERVICE LOCATION, AT THAT TIME, UPON STARTING THE VEHICLE THE TIMING CHAIN TENSIONER FAILED AND CAUSED THE ENGINE TO FIRE OUT OF ALIGNMENT DAMAGING THE ENGINE. WHEN SPEAKING TO A MEMBER OF THE AUDI DEALERSHIP IT WAS SHARED THAT ANOTHER VEHICLE IS IN FOR THE SAME ISSUE AND THAT THEY ARE SEEING THIS OCCUR MORE AND MORE IN THEIR VEHICLES. THIS FAILURE IS ALSO REMINISCENT OF THE 2007 CLASS ACTION LAW SUIT WHICH PROMPTED AUDI TO MOVE FROM A TIMING BELT TO THE FOR THE SAME OUTCOME OCCURRING. HTTP://REDLINESPEEDWORX.COM/2-0T-TSI-TIMING-CHAIN-FAILURE/ IF AUDI HAD PLACED OUT UPDATED PARTS, I WOULD LIKE TO KNOW WHY THERE WAS NO RECALL TO REPLACE THE PART OR ANYTHING MENTIONED BY THE MANUFACTURE INDICATING THE RELEASE OF UPDATED HARDWARE TO ADDRESS A "POTENTIAL ISSUE"

Engine
Filed Jul 13, 201584,000 milesTX

THE TIMING CHAIN TENSIONER FAILED CAUSING THE AUDI INTERFERENCE ENGINE TO BECOME OUT OF SYNC RESULTING IN THE ENGINE BECOMING TOTALED. THIS HAS BECOME A COMMON OCCURRENCE AND IS WIDELY REPORTED ON 2009 AND NEWER MODELS. BELOW IS AN ARTICLE WITH THEIR ASSESSMENT OF THE SITUATION. THE CAR HAD BEEN TAKEN IN 2X FOR MISFIRES AND WAS DIAGNOSED AS AN ISSUE WITH THE SPARK PLUGS, IT IS NOW CLEAR THAT THIS WAS THE TIMING CHAIN BEING OUT OF ALIGNMENT AND MISSED. UPON THE ENGINE LIGHT COMING ON THE CAR WAS LEFT PARKED UNTIL THE DAY BEFORE THE SERVICE APPOINTMENT WHEN IT WAS TO BE DROPPED OFF AT THE SERVICE LOCATION, AT THAT TIME, UPON STARTING THE VEHICLE THE TIMING CHAIN TENSIONER FAILED AND CAUSED THE ENGINE TO FIRE OUT OF ALIGNMENT DAMAGING THE ENGINE. WHEN SPEAKING TO A MEMBER OF THE AUDI DEALERSHIP IT WAS SHARED THAT ANOTHER VEHICLE IS IN FOR THE SAME ISSUE AND THAT THEY ARE SEEING THIS OCCUR MORE AND MORE IN THEIR VEHICLES. THIS FAILURE IS ALSO REMINISCENT OF THE 2007 CLASS ACTION LAW SUIT WHICH PROMPTED AUDI TO MOVE FROM A TIMING BELT TO THE FOR THE SAME OUTCOME OCCURRING. HTTP://REDLINESPEEDWORX.COM/2-0T-TSI-TIMING-CHAIN-FAILURE/ IF AUDI HAD PLACED OUT UPDATED PARTS, I WOULD LIKE TO KNOW WHY THERE WAS NO RECALL TO REPLACE THE PART OR ANYTHING MENTIONED BY THE MANUFACTURE INDICATING THE RELEASE OF UPDATED HARDWARE TO ADDRESS A "POTENTIAL ISSUE"

Engine
Filed Jul 9, 201596,000 milesTX

VEHICLE BEGAN TO RUN VERY ROUGH AND STARTED TO SHAKE. PARKED AND STOPPED ENGINE. ON ATTEMPTING TO RESTART IT BRIEFLY FIRED BUT THEN DIED AND STALLED. SUBSEQUENT ATTEMPTS TO START THE VEHICLE RESULTED IN IT TURNING OVER WITH NO APPARENT FIRING. VEHICLE WAS TOWED TO THE AUDI DEALER AND WE WERE INFORMED IT WAS DUE TO TIMING CHAIN SLIP. IT APPEARS FROM INFORMATION ONLINE THAT THE TIMING CHAIN TENSIONER IN THIS 2009 B8 2.0T ENGINE IS DEFECTIVE. THE HEAD AND PISTONS WERE ALL DAMAGED AND THE ENGINE WAS DECLARED UNREPAIRABLE BY THE AUDI DEALER. DEALER CHARGED $1300 FOR INSPECTING THE PISTONS AND WANTS $13,000 FOR A NEW ENGINE. THIS VEHICLE HAD REPLACEMENT PISTON RINGS OUT OF WARRANTY BUT AT NO CHARGE TO US DUE TO THE KNOWN EXCESSIVE OIL CONSUMPTION ISSUE (FOR WHICH THERE WAS A CLASS ACTION LAWSUIT). AUDI INCREASED THE ENGINE WARRANTY FROM 4 TO 8 YEARS AS PART OF SETTLEMENT OF THIS CLASS ACTION, BUT ONLY IN RESPECT OF FAILURES RELATED TO THE EXCESSIVE OIL CONSUMPTION ISSUE. AUDI MAINTAINS THAT THIS ISSUE IS UNRELATED BUT THE DEALER SERVICE MANAGER TOLD ME THAT ANECDOTALLY SHE'S SEEN SEVERAL SUCH FAILURES AFTER PISTON RING REPLACEMENT (I HAVE THIS INTERACTION RECORDED ON VIDEO). SEARCHING ONLINE SHOWS THAT THERE ARE SEVERAL WEBSITES SELLING REPLACEMENT TIMING CHAIN TENSIONERS TO REPLACE THE DEFECTIVE PART THAT AUDI USES ON THIS ENGINE. AUDI REFUSES TO ACKNOWLEDGE ANY FAULT ON THIS ISSUE. RED LINE SPEEDWORX WEBSITE WHICH SELLS UPGRADE KITS TO REPLACE THE DEFECTIVE PART SAYS THAT TYPICAL

Steering
Filed Jun 30, 2015IL

WHEN DRIVING CAR IT BECOMES REALLY DIFFICULT AT TIMES TO TURN THE STEERING WHEEL. OFF AND ON. I MYSELF ALMOST HIT SOMEONE WHEN MAKING A TURN AT AROUND 20 MPH, I HAD TO BRAKE AND TURN WITH BOTH HANDS USING ALOT OF FORCE. HAS HAPPENED MULTIPLE TIMES WITH MY DAUGHTER AS WELL. STARTED HAPPENING THE END OF LAST YEAR. CALLED DEALERS AND THEY SAID THERE ARE NO RECALLS ON VEHICLE

Power Train
Filed May 15, 201583,000 milesMI

VEHICLE BEGAN TO RUN VERY ROUGH / STARTED TO SHAKE. VEHICLE WAS THEN PARKED / TURNED OFF AND COULDN'T RESTART. THE VEHICLE WAS TOWED TO THE AUDI DEALERSHIP WHERE THEY DIAGNOSED THE PROBLEM AS A FAULTY CHAIN TENSIONER. MAY I ADD HERE THAT I'M BEING TOLD BY THE SERVICE PEOPLE THAT UPDATED CHAIN TENSIONERS ARE BEING RECOMMENDED ON NEWER VEHICLES. JUST PRIOR TO THE WARRANTY EXPIRATION THE CARE WAS SERVICED FOR THE OIL CONSUMPTION ISSUE.

Steering
Filed Mar 20, 201540,502 milesMA

THE STEERING WHEEL WAS DIFFICULT TO ROTATE BECAUSE OF A STRONG RESISTANCE TO ROTATION. THIS BEHAVIOR WAS DANGEROUS BECAUSE I COULD NOT TURN THE WHEEL IN NORMAL TRAFFIC WITHOUT EXTREME FORCE. THE AUDI DEALERSHIP TESTED THE CAR AND REPLACED THE "INTERMEDIATE STEERING SHAFT" BUT WOULD NOT PAY FOR THE REPLACEMENT. A CARS STEERING SHOULD WORK FOR THE LIFE OF THE CAR. I QUOTE THE SERVICE TECHNICIAN'S REPORT: 'CONFIRMED CUSTOMER COMPLAINT AND FOUND THE STEERING WAS JERKY AND WOULD NOT RETURN TO CENTER. INSPECTED STEERING COMPONENTS AND FOUND THAT INTERMEDIATE STEERING SHAFT WAS BINDING CAUSING THE STEERING TO JERK. REMOVED AND REPLACED SHAFT AND TESTED AND FOUND CAR TO BE OPERATING AS DESIGNED." I REQUESTED THE REPLACED PART WHICH I HAVE. (PART NUMBER 8K1 419 753 F). THE PART INCLUDES TWO UNIVERSAL JOINTS , ONE ON EACH END. EACH UNIVERSAL JOINT INCLUDES TWO FLEXIBLE BEARINGS WHICH ALLOW THE SHAFT TO BE FREE TO ROTATE FOR CHANGE IN ANGULAR POSITION. ONE OF THE ROTATING PINS WAS FROZEN AND WOULD NOT ROTATE. THIS IS VERY DANGEROUS AND MAY BE OCCURRING ON MANY OF THIS TYPE OF SHAFT. THE NUMBER OF REPLACEMENTS BY AUDI SHOULD BE IDENTIFIED TO DETERMINE IF A RECALL INSPECTION IS NEEDED. I TOLD AUDI US HEADQUARTERS THAT I WOULD BE FILLING A CLAIM IN SMALL CLAIMS COURT. AS A RESULT THEY OFFERED TO PAY 50% OF THE $714.70 BILL WHICH I ACCEPTED INSTEAD OF WAITING FIVE MONTHS FOR A HEARING IN MASSACHUSETTS SMALL CLAIMS COURT. *TR

Engine
Filed Jan 28, 2015130,923 milesGA

THE COOLANT RESERVOIR WOULD EMPTY RESULTING IN THE COOLANT LIGHT COMING ON. THE CAR WOULDN'T DRIVE PAST AROUND 45MPH. THERE WERE NO VISIBLE LEAKS ON THE GROUND AT THE TIME. THE AUDI DEALERSHIP STATED THEY FOUND AIR IN THE SYSTEM, BUT NO LEAKS. THEY PRESSURE TESTED THE COOLING SYSTEM AND PULLED VACUUM ON COOLING SYSTEM, FOUND BOTH OK. DRAINED ALL COOLANT AND REPLACED WITH NEW COOLANT AND EVACUATED ALL AIR BUBBLES. THEY REPLACED COOLANT RESERVOIR CAP WITH OEM CAP. THEY FOUND THE CAR WORKING TO AUDI STANDARDS. AFTER DRIVING THE CAR A COUPLE DAYS THE PROBLEM RETURNED. THE AUDI DEALERSHIP CHECKED FOR CODES (NOTE THAT THE PREVIOUS INVOICE DIDN'T INDICATE WHETHER THEY CHECKED FOR CODES OR NOT). THEY FOUND CODE FOR COOLANT TEMP SENSOR, TEST DROVE THE CAR, CHECKED TEMP OF COOLANT HOSES & FOUND ONLY TOP RADIATOR HOSE GETTING HOT. THEY REPLACED THE WATER PUMP/COOLANT TEMP SENSOR/THERMOSTAT HOUSING ASSEMBLY (ALL ONE PART). THEY FILLED AND BLED COOLING SYSTEM. THEY TEST DROVE, RECHECKED AND FOUND THE CAR WORKING TO AUDI STANDARDS. (SIDENOTE: WE PAID FOR A REPLACEMENT WATER PUMP ASSEMBLY IN 2013, BUT WE WERE OUTSIDE THE 12,000 MILE WARRANTY ON THAT SERVICE. STILL, THIS PART SHOULDN'T BE SO POORLY DESIGNED TO NEED REPLACEMENT AGAIN SO SOON.) THE PROBLEM RETURNED, BUT THIS TIME THE ENGINE OVERHEATED AND WE HAD TO TOW THE CAR BACK TO THE AUDIT DEALERSHIP. THEY ARE NOW SAYING THE COOLANT ISSUE IS DUE TO A BLOWN HEAD GASKET (BUT WHY DIDN'T THEY FIND THIS BEFORE?). EACH TIME, MY CHILDREN WERE IN

Engine
Filed Jan 14, 201568,000 milesAZ

I PURCHASED MY AUDI 2009 A4 QUATTRO IN OCT. 2012. AFTER ONLY ONE MONTH I HAD TO TAKE IT BACK TO THE DEALER SHIP TO FIX. THEY SPEND OVER $2,000 IN REPAIRS TRYING TO GET THE OIL CONSUMPTION DOWN. I CONTINUED TO HAVE PROBLEMS WITH IT FOR THE NEXT TWO YEARS. I HAVE SINCE SPENT OVER $6,000 TO TRY AND REPAIR THE OIL CONSUMPTION PROBLEM. DUE TO THE FINANCIAL SITUATIONS I HAVE STILL NOT BEEN ABLE TO GET THE OIL CONSUMPTION PROBLEM RESOLVED. ON MY LAST TRIP TO THE MECHANIC MY OIL CONSUMPTION WENT FROM 300 MILES PER QUART OF OIL TO NOW ONLY 100 MILES PER QUART OF OIL. THIS IS A KNOWN ISSUE ALL OVER THE UNITED STATES AND YET WHEN I CONTACT AUDI THEY SAY IT IS NORMAL WEAR AND TEAR. AUDI SHOULD BE HELP ACCOUNTABLE FOR SELLING FAULTY VEHICLES AND AVOIDING A RECALL TO TRY AND SAVE THEIR NAME AND THEIR PROFITS. I HAVE MANY PROBLEMS WITH THE VEHICLE CUTTING OUT OR NOT PRODUCING FULL POWER. AT TIMES IT WILL SEIZE OR NOT START AT ALL. *TR

Engine
Filed Dec 30, 201490,500 milesMD

THIS PAST FALL, AUDI REPLACED MY PISTONS AND RINGS DUE TO A FAILED OIL CONSUMPTION TEST. MY CAR WOULD REQUIRE OIL AFTER ABOUT 250 MILES. WITHIN A WEEK OF CHANGING THE OIL AT AUDI I RECEIVED A WARNING LIGHT. AUDI AT THAT TIME DECIDED TO REPLACE MY PISTONS AND RINGS. ON 12/29 WHILE DRIVING ON THE HIGHWAY MY CAR STARTING RATTLING VERY LOUD AND I WASN'T ABLE TO ACCELERATE. ALL OF A SUDDEN MY CAR STOPPED RUNNING, GRAY SMOKE CAME OUT OF THE REAR TAILPIPE AND MY CAR TURNED OFF. I MANAGED TO GET OVER TO THE SHOULDER AND IT LOOKED AS IF OIL HAS LEAKED ALL OVER THE RIGHT TIRE BY THE PASSENGER SIDE. I HAD THE CAR TOWED BACK TO AUDI FOR SERVICE. THEY ARE NOW TELLING ME IT WILL COST $5000 TO FIX THE CAR. I FEEL THE SINCE THEY LAST WORKED ON THE ENGINE THEY SHOULD BE RESPONSIBLE FOR THE DAMAGE TO MY CAR. *JS

Engine and Engine Cooling
Filed Nov 5, 201463,000 milesCT

I OWN A 2009 AUDI A4 WITH 63,000 MILES. THE AUDI DEALER CHANGE THE PISTONS AND RINGS IN MY VEHICLE DUE TO AN OIL CONSUMPTION PROBLEM TWO WEEKS AGO. ON NOVEMBER 4, 2014 MY CHECK ENGINE LIGHT COMES ON AND THE CAR IS IDLING UP AND DOWN CONSTANTLY WHEN AT A STAND STILL. THE SERVICE DEPARTMENT INFORMED ME THAT THE INTAKE MANIFOLD FAILED INTERNALLY AND WANTS TO CHARGE $935 PLUS TAX TO REPAIR. UNDER SECOND OPINION I WAS INFORMED THAT THIS IS A PART IS HIGHLY UNLIKELY TO FAIL AND SHOULD HAVE BEEN INSPECTED WITH THE PISTON REPAIR WORK WAS COMPLETED. DEALER CLAIMED THAT THEY ROAD TESTED THE VEHICLE AND EVERYTHING SEEM FINE. CONTACTED AUDI USA TO SEE IF THEY WILL HELP, I HAVE BEEN A CUSTOMER OF AUDI FOR 13 YEARS. *TR

Engine
Filed Aug 17, 201418,000 milesOR

ENGINE BURNED EXCESSIVE OIL AND WAS STILL UNDER WARRANTY. DURING THE SERVICING IN AUGUST 2013, WAS INFORMED THAT THIS IS NORMAL OIL CONSUMPTION. ABOUT 2QTS BETWEEN SERVICING. I ALSO INFORMED THAT I OCCASIONALLY SMELLED BURNING OIL AND ADVISED THE TECH TO LOOK FOR LEAKS. WAS TOLD NO PROBLEM FOUND. AFTER THE WARRANTY EXPIRED IN 2013, TOOK IT FOR SERVICING IN 08/01/2014 AND DEALER INFORMS THAT CAM SEAL IS LEAKING AND IS A $1000 FIX. THIS TIME I WAS TOLD THAT I MAY SMELL BURNING OIL!! MY CAR AT PRESENT HAS LESS THAN 22,000 MILES! I HAVE NOTICED THE OTHER PEOPLE BRING UP THE ISSUE OF EXCESSIVE OIL CONSUMPTION AND THE SERVICE DEPT PROVIDES A BOGUS ANSWER. I BELIEVE NHTSA SHOULD COMPEL AUDI TO FIX ISSUES ON DEFECTIVE DESIGNS REGARDLESS OF MILEAGE OR WARRANTY. IT IS HIGHLY UNETHICAL TO CHARGE CUSTOMER FOR THOUSANDS FOR A KNOWN DEFECT AND THAT TOO RIGHT THE YEAR AFTER THE WARRANTY HAS EXPIRED. I BELIEVE THE DEALERSHIP HID THE CAM LEAK TO AVOID THE COST TO AUDI DURING THE WARRANTY PERIOD. I APPRECIATE ANY HELP REGARDING THIS ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Engine
Filed Aug 15, 201468,000 milesOH

MY AUDI 2009 A4 IS GOING THROUGH A QUART OF OIL EVERY 150 MILES. THERE ARE NO LEAKS AND THE CAR IS NOT DRIVEN HARD. THE MORE I RESEARCH THE MORE PEOPLE I FIND WITH THE SAME COMPLAINT. DREAM CAR HAS TURNED INTO A NIGHTMARE. *TR

Engine
Filed Aug 8, 2014NY

SINCE HITTING 100K MILES, BURNING UNUSUALLY HIGH AMOUNTS OF OIL. EVERY 700 MILES HAVE TO ADD 1 QT?? MILEAGE IS NOW AT 107K AND NOT SURE WHERE OIL IS GOING. *TR

Engine
Filed Apr 14, 2014111,550 milesIN

JUST BROUGHT THE CAR AT 111,000 MILES.JUST PAID $170 DOLLARS FOR AN OIL CHANGE AT 111,000 MILES. OIL LIGHT CAME ON AT 111,500 MILES. ONE QUART LOW ON OIL. THESE CARS SHOULD BE RECALLED. OWN A 2005 AUDI A4. AND WILL SELL MY CAR NOW AND NEVER BUY A JUNK [XXX] AUDI AGAIN. FIX YOUR JUNK! *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Seat Belts
Filed Mar 13, 201480,000 milesUT

I HAVE TWO SEAT BELT LATCHES THAT HAVE FAILED ON THE BACK SEAT OF THE CAR. I USE THE SEAT BELTS TO STRAP MY KIDS AND OTHER INDIVIDUALS IN THE CAR. IT IS UNACCEPTABLE TO HAVE TWO LATCHES FAIL ON A CAR THAT IS A 2009 MODEL YEAR. *TR

Engine
Filed Feb 8, 2014WA

I OWNED THE 2009 AUDI A4 QUATTOR. MY CAR HAS A SERIOUS OIL CONSUMPTION PROBLEM AROUND 350 MILES PER QT. I DID A LOT OF RESEARCH ONLINE. ALSO, WHEN I TYPE AUDI A4 2009, THEN I CAN FIND A LOT OF PEOPLE ARE TALKING ABOUT THE OIL CONSUMPTION PROBLEM. AND I DID RESEARCH FROM MY FRIENDS WHO OWN THE A4 AND ASK ABOUT SOME INFORMATION. I KNOW MANY, MANY THE SAME ISSUES ALSO IN CHINA, TAIWAN, GERMAN AND USA. THEREFORE, I CANNOT UNDERSTAND WHY THIS CAR DID NOT RECALL!!! OR HELP US WHO OWNED THE A4. I GOT SOME INFORMATION FROM TWO DIFFERENT CAR SHOP. THE DATA SHOWS AUDI A4 AND S5 BETWEEN 2009-2011 HAVE A LOT OF ISSUE ABOUT THE OIL CONSUMPTION PROBLEM IN THE USA. I KNOW THE CAR IS NOT RECALL, BUT IS THERE ANY WAY CAN HELP THE AUDI OWNER TO KEEP THIS CAR? *TR

Engine
Filed Jan 26, 201434,500 milesNY

RECENTLY DONE OIL CHANGE WITH SYNTHETIC OIL (AUDI RECOMMENDED) WHICH SHOULD LAST FOR 10,000 MILES BEFORE ANOTHER OIL CHANGE IS NEEDED. UNFORTUNATELY AFTER A MONTH AND HALF OF DRIVING OIL LEVELS ARE SHOWING HALF OF THE OIL GONE. ENGINE IS MAKING NOISE AND LOT OF CO2 BEING CLOGGED UP. RUNNING HEAVY CAUSES TO USE LOT OF FUEL. FEELS AS IF ENGINE MAY GET TOO HOT AFTER EATING UP EXCESS AMOUNT OF OIL. *TR

Steering
Filed Nov 18, 201331,800 milesNY

I HAVE RECENTLY PURCHASED THIS CARD AND IT HAS A WEIRD GRINDING TYPE NOISE WHEN TURNING AT SLOW SPEEDS OR WHILE PARKED. STEERING SHAKES AND FEELS LIKE SOMETHING IS ABOUT BREAK OR IS LOOSE AT THE STEERING COMPONENT POSSIBLE LINKAGE ISSUE. *TR

Exterior Lighting
Filed Oct 7, 201365,000 milesFL

HEADLIGHT DIPPING WARNING COMES ON. MULTIPLE COMPLAINTS TO AUDI AND ON OTHER FORUMS WITH OTHERS HAVING SAME PROBLEM. THIS IS A VEHICLE SAFETY ISSUE DUE TO HEADLIGHT GOING OUT DURING RANDOM TIMES WHILE DRIVING. AUDI IS FULLY AWARE THAT OVER 70 PERCENT OF ITS A4S HAS THIS PROBLEM WHICH IS A MAJOR CONCERN AND REFUSES TO FIX OR RECALL THE LIGHTS. THIS CAN HAPPEN ON A NEW VEHICLE PER MANY PEOPLES COMPLAINTS ONLINE. *TR

Structure › Body
Filed Sep 26, 201392,354 milesGA

THE 2009 AUDI A4 CONVERTIBLE REAR WINDOW'S ADHESIVE ON MY CAR (AND OTHERS, ACCORDING TO INTERNET/YOUTUBE POSTINGS) IS BECOMING DETACHED FROM THE TOP. THE ONLY CHOICE OWNERS HAVE IS TO PURCHASE A NEW CONVERTIBLE TOP. DEALERS CHARGE BETWEEN $4500-$6000. PRIVATE BODY SHOPS CHARGE APPROX. $1600+. WHILE RESEARCHING THE ISSUE, I DISCOVERED THAT IT IS A RELATIVELY COMMON PROBLEM WITH AUDI CONVERTIBLES, AS CONFIRMED BY THE AUDI SERVICE REP WHO INFORMED ME OF THE ISSUE DURING A SERVICE VISIT. IF THAT IS THE CASE, AUDI SHOULD HOLD THE ADHESIVE COMPANY RESPONSIBLE FOR REPAIR, NOT THE AUDI CUSTOMER. PURCHASING AN ENTIRELY NEW TOP IS UNREASONABLE AND UNFAIR. MY REQUEST: AUDI USA SHOULD ISSUE A RECALL, WHETHER THE CAR IS STILL UNDER WARRANTY OR NOT, AT NO CHARGE TO ITS CUSTOMERS. SHOULD RECOUP COSTS FROM THE ADHESIVE MANUFACTURER. AT THE VERY LEAST, CUSTOMERS, AT THE POINT OF SALE, SHOULD BE WARNED OF THE POSSIBILITY OF THE DEFECT THAT HAPPENS SOON AFTER PURCHASE. *JS

Unknown or Other
Filed Mar 24, 2013DC

RIGHT MIRROR TURN SIGNAL LIGHT FAILED

Vehicle Speed ControlCrash
Filed Feb 20, 201337,991 milesNH

I WAS JUST PARKING THE CAR AND WAS ABOUT 5 MPH AND SUDDENLY CAR GOT ACCELERATED UNINTENTIONALLY TO HIGHER RPM AND HIT THE CURB AND ABOVE CEMENT WALL . EVEN APPLYING BRAKES HADN'T SLOWED DOWN THE VEHICLE BECAUSE IT WAS JUST FEW FEET AWAY. *TR

Engine
Filed Jul 23, 201274,505 milesOH

THE CAR BURNS 1 QUART OF OIL EVERY 200 MILES. ITS A WELL KNOWN ISSUE WITH THE 2009 A4 2.0T MILLIONS OF PEOPLE ARE BURNING GALLONS OF OIL IN THESE CARS. ITS A SHAME THAT AUDI IS SWEEPING THIS ISSUE UNDER THE RUG. THESE CARS NEED RECALLED. *TR

Seat Belts
Filed Jul 2, 201253,614 milesGA

AFTER PLACING THE TONGUE IN THE BUCKLE, IT WILL NOT LOCK. *JS

Engine
Filed May 29, 201256,500 milesNY

I HAVE OBTAINED THIS CAR AS A USED CAR. ENGINE OIL WAS CHANGED ONE WEEK AFTER I HAVE THE CAR AT A MECHANIC SHOP. THREE WEEKS (ABOUT 500MILES DRIVING) LATER, A LOW ENGINE OIL ALARM SOUNDED. I BROUGHT THE CAR BACK TO THE SAME MECHANIC SHOP AND ADD A QUART OF OIL TO THE ENGINE. A COUPLE WEEKS LATER, I WAS DRIVING THE CAR TO A ROAD TRIP. THE LOW OIL ALARM SOUNDED AGAIN. THIS WAS IN THE MIDDLE OF MY ROAD TRIP WHEN I WAS DRIVING IN THE HIGHWAY (ABOUT 500MILES SINCE LAST OIL ADDITION) AT ABOUT 75MPH. I HAVE TO GET OFF THE HIGH WAY RIGHT AWAY AND WENT TO A LOCAL MECHANIC SHOP TO TOP OFF THE OIL. I WAS TOLD BY A MECHANIC THAT THIS IS DANGEROUS BECAUSE IF I COULDN?T FIND A MECHANIC SHOP IN TIME TO ADD MORE ENGINE OIL, THE ENGINE WOULD HAVE BEEN OVERHEATED, LOCKED, AND FORCED TO STOP RIGHT AWAY. UNDER THIS SCENARIO, A SERIOUS COLLISION WITH THE CARS BEHIND OR NEXT TO ME MIGHT BE CAUSED IF DRIVING ON THE HIGHWAY. UPON RESEARCH, IT WAS DISCOVERED THAT THIS ABNORMAL AMOUNT OF ENGINE OIL CONSUMPTION HAS BEEN A COMMON PROBLEM/COMPLAINT IN THIS MODEL OF CAR DUE TO THE DEFECTS IN THE PISTON RINGS. IN MOST CASES, THE PISTON RINGS WERE REPLACED UNDER THE MANUFACTURER WARRANTY. MY CAR IS JUST OUT OF WARRANTY WITH 57K MILES ON IT. THE DEALER SHOULD BE RESPONSIBLE FIXING THIS PROBLEM AS IT IS A SERIOUS SAFETY PROBLEM AND IT WAS DEFECTED FROM THE MANUFACTURER. *TR

Latches/Locks/Linkages
Filed Apr 24, 2012CO

AFTER HAVING MY CAR FOR A YEAR, IT STARTED TO BURN THROUGH OIL AT AN INCREASING RATE. CURRENTLY IT IS GOING THROUGH ABOUT 1 QUART OF OIL EVERY 1000 MILES. I HAVE TAKEN THE CAR IN A FEW TIMES TO CHECK FOR LEAKS OR TRY TO DETERMINE THE LOCATION WHERE IT IS GOING AND HAVE JUST BEEN TOLD THAT THIS MODEL ENGINE GOES THROUGH AT A FASTER PACE AND HAS BEEN A COMMON COMPLAINT AMONGST CUSTOMERS. IN ADDITION TO THIS I HAVE DEALT WITH HAVING TO GET THE SUNROOF RE-LUBRICATED EVERY FEW MONTHS, DEALING WITH RATTLES IN THE DOORS, WARPING OF THE INTERIOR (DASH, DOOR PANELS, SEAT BACKS), AND A ONE-TIME FAILURE WITH THE DOOR LATCH NOT WORKING DURING COLD TEMPERATURES. *TR

Engine and Engine Cooling
Filed Apr 18, 201272,000 milesPA

USED OIL, 1 QUART PER 450 MILES. IT WAS DETERMINED THAT THE PISTON RINGS NEEDED TO BE REPLACED. IT IS LEAKING AND BURNING OIL CAR IS 3.5 YEARS OLD 72K MILES. I WAS TOLD AND FROM WHAT I'VE READ THIS IS A COMMON THEME WITH THIS CAR. *JS

Vehicle Speed Control
Filed Apr 17, 2012LA

ON TWO OCCASIONS, APRIL 3, 2012 AND APRIL 9, 2012, WHILE TRAVELING WITH THE CRUISE CONTROL SET AT 78 MPH, WITHOUT TOUCHING THE CONTROL OR ACCELERATOR, THE CONTROL SETTING JUMPED TO 90 MPH AND THE VEHICLE BEGAN TO RAPIDLY ACCELERATE. WHEN THE BRAKE WAS APPLIED, THE CRUISE CONTROL DISENGAGED. *JS

Engine and Engine Cooling
Filed Apr 4, 201253,000 milesME

WHEN I CALLED THE NEAREST DEALER FOR A SCHEDULED MAINTENANCE FOR 55000 MILES, I WAS INFORMED OF A RECALL INVOLVING THE CAMSHAFT. BY PHONE, THEY TOLD ME THAT THERE WAS NO CHARGE FOR THIS WORK AND IT WOULD TAKE ABOUT TWO HOURS. I DELIVERED THE VEHICLE AT 8 AM AND AT 11 AM I RECEIVED A CALL. THEY SAID THAT THEY WOULD BEGIN THE RECALL WORK, BUT IT WAS A RECALL THAT INVOLVED THE 50000 MILE WARRANTY. I WAS NEARING 55000 MILES, BUT THEY WOULD DUE THE WORK UNDER WARRANTY. AT 2 PM, I WAS INFORMED THAT THERE WAS INTERNAL DAMAGE TO THE ENGINE AND THEY WOULD NEED TO KEEP THE VEHICLE FOR SEVERAL DAYS. THEY PROVIDED A RENTAL CAR UNTIL THEY COMPLETED THE WORK. MY COMPLAINT IS THAT I NEVER RECEIVED ANY NOTICE??? THE SERVICE MANAGER TOLD ME THAT THE ISSUE WITH THE CAMSHAFT PROBLEM WENT OUT IN JUNE 2011. THAT WAS ONE MONTH AFTER THE MAINE DEALER PERFORMED MY 35000 MILE MAINTENANCE!!! THE POINT IS THAT THE LONGER I DROVE THE VEHICLE, THE WORSE THE PROBLEM PROGRESSED. THEY SAID THAT EVENTUALLY, I WOULD LOOSE THE ENGINE. *TR

Engine and Engine Cooling
Filed Feb 17, 2012100 milesOH

THIS AUDI WAS A LEMON FROM THE START AND BOTCHED REPAIRS AT THE DEALER HAVE ONLY MADE IT WORSE. ONE THE 2ND DAY WE OWNED THE CAR THE OIL LIGHT CAME ON AND WE HAD TO RETURN IT TO THE DEALER FOR MORE OIL. OVER THE NEXT 2 YEARS THE CAR BURNED AN EXCESSIVE AMOUNT OF OIL STARTING AT 1 QRT EVERY 2500 MILES AND DETERIORATING TO 1 QRT EVERY 800 MILES. ALL ALONG THE DEALER TOLD US THIS WAS "NORMAL". IN MAY 2011, DEALER TOLD US THAT AUDI HAD INITIATED A TESTING PROGRAM AND IF THE CAR FAILED THEY WOULD DO SOMETHING. IN JUNE 2011, THE CAR FAILED TEST AND THE DEALER KEPT THE CAR FOR 3+ WEEKS CONDUCTING MAJOR ENGINE SURGERY. 6000 MILES LATER WE TOOK THE CAR IN FOR ROUTINE MAINTENANCE AND THEY SAID THEY WANTED TO DO ROUTINE WARRANTY WORK. IN THE COURSE OF THIS WORK, THEY DESTROYED THE TIMING CHAIN AND PISTONS OF THE CAR. 1 WEEK LATER THE TRANSMISSION FAILED. IN TALKING TO AUDI TECHNICIANS AT OTHER DEALERS (OFF THE RECORD) THEY SAY THAT THE OIL PROBLEM IS A DESIGN PROBLEM AND THAT THE FIXES ARE SIMPLY BANDAIDS. APPEARS THAT THE 2012 MODEL HAS BEEN REDESIGNED TO FIX THE ENGINE FLAW. THE NET EFFECT IS THAT THE CAR HAS VISITED THE AUDI DEALER ON AT LEAST A MONTHLY BASIS SINCE WE BOUGHT IT AND HAS SPEND MORE THAN 8 WEEKS IN MAJOR "WARRANTY RELATED" ENGINE REPAIRS. TO TOP IT OFF, AUDI HAS COMPLIMENTED THIS "WORST IN CLASS" PRODUCT EXPERIENCE WITH A "WORST IN CLASS" CUSTOMER SERVICE EXPERIENCE AS AUDI AMERICA 1-800 PEOPLE HAVE BEEN CONSISTENTLY EITHER ROBOTIC OR RUDE IN TALKING WITH US ABOUT THIS

Suspension
Filed Aug 11, 201135,000 milesOK

THERE IS A GRUMBLING/MOANING TYPE NOISE COMING FROM THE FRONT SUSPENSION. VERY NOTICEABLE AROUND 20-30 MPH AND WHEN MAKING SLIGHT LEFT AND RIGHT TURNS. THIS IS AN ONGOING PROBLEM. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Audi A4 → · Every A4 year → · How the figures are calculated →