2011 Airstream Interstate

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure › body. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Body1
001

2 safety recalls

Part 573 reports
Electrical System12V596000
Filed Dec 20, 2012576 vehiclesAirstream, Inc.

Defect. Airstream is recalling certain model year 2008-2013 Interstate motorhomes manufactured August 2007, through December 2012 and equipped with the rear sofa floor plan. The electrical equipment underneath the sofa may come in contact with the seat belt buckle or metal cables from the seat.

Risk. If the metal sofa components come in contact with the electrical components, electrical arcing could occur. Arcing may lead to a vehicle fire.

Remedy. Airstream will notify owners, and dealers will install a cover over the electrical components, free of charge. The recall is expected to begin by late January 2013. Owners may contact Airstream at 1-877-596-6111.

Seat Belts › Front › Buckle Assembly11V349000
Filed Jul 8, 2011281 vehiclesAirstream, Inc.

Defect. AIRSTREAM IS RECALLING CERTAIN MODEL YEAR 2008-2012 INTERSTATE TOURING COACHES MANUFACTURED FROM SEPTEMBER 18, 2008, THROUGH JUNE 24, 2011. THE DRIVER'S SEAT BELT BUCKLE WIRE COULD BE DAMAGED OR SEVERED WHEN THE DRIVER'S SEAT IS ADJUSTED FORWARD, BACKWARD, OR SWIVELED. THIS WIRE ALLOWS COMMUNICATION BETWEEN THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) AND THE VEHICLE CONTROL MODULE (ECM) INDICATING IF THE DRIVER'S SEAT IS OCCUPIED AND THE SEAT BELT IS BUCKLED.

Risk. IF THE DRIVER'S SEAT BELT BUCKLE WIRE IS DAMAGED OR SEVERED, THE SEAT BELT TENSIONER WILL NOT FUNCTION CORRECTLY ALLOWING THE DRIVER TO NOT BE SECURED TO THE SEAT, PREVENTING PROPER OPERATION OF THE SRS WHICH COULD RESULT IN PERSONAL INJURY TO THE DRIVER IN THE EVENT OF A CRASH.

Remedy. AIRSTREAM WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE COACHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 21, 2011. OWNERS MAY CONTACT AIRSTREAM AT 1-937-538-1268.

What owners reported

Newest filings
Structure › Body1 injured
Filed Jun 29, 201752,000 milesOK

ON THE 2011 AIRSTREAM INTERSTATE MOTORHOME, A MECHANICAL STEP UNDER THE SLIDING DOOR RETRACTS AUTOMATICALLY WITH A POWERFUL ELECTRIC MOTOR. THE STEP WILL RETRACT IF THE VAN IS STARTED, EVEN IF THE DOOR IS OPEN. I WAS IN A HURRY TO LEAVE AND ENTERED THE DRIVER'S SIDE DOOR. MY WIFE OPENED THE SLIDING DOOR AND I STARTED THE VAN AT THE EXACT MOMENT SHE PLACED HER FOOT ON THE STEP. IT RETRACTED, PULLING HER OPEN FOOTT INTO THE SMALL STEP OPENING UNTIL THE STEP JAMMED. THE STEP KEPT PULLING ON HER FOOT UNTIL I TURNED OFF THE IGNITION WITH THE FRONT OF HER HER FOOT AND TOES JAMMED INTO THE OPENING. I HAD TO PUSH HARD DOWN ON THE STEP TO RELEASE HER FOOT SINCE THE OPENING OF THE STEP WAS PRESSED HARD AGAINST THE TOP AND FRONT OF HER FOOT. IF SHE HAD BEEN BAREFOOT OR HAD IT BEEN A CHILD'S FOOT, TOES COULD BE AMPUTATED OR THE FOOT CRUSHED AND PERCENT INJURY COULD OCCUR. SHE SUFFERED PAIN AND BRUISING BUT NO PERMANENT INJURY MAINLY BECAUSE OF THE THICK SOLE ON HER SANDLE HELPED STOP THE STEP FROM RETRACTING. AIRSTREAM LATER ADDED A MAGNETIC SWITCH IN LATER MODELS THAT PREVENTS THE STEP FROM RETRACTING IF THE DOOR IS OPEN BUT HAS NEITHER ISSUED A RECALL OR WARNED CUSTOMERS OF EARLIER MODELS THAT DO NOT HAVE THIS SWITCH OF THIS DEFECT THAT COULD CAUSE PAINFUL AND PERMANENT INJURY. THE VEHICLE WAS STATIONARY, PARKED IN A PUBLIC SPACE, WHEN THE EVENT OCCURRED.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2016
YearComplaintsRecallsFiresDeathsAssessment
20270100Routine
20260200Routine
20250200Routine
20240400Routine
20230500Routine
20220500Routine
20210600Routine
20202300Routine
20190300Routine
20181100Routine
20163100Routine
20150200Routine
20142110Routine
20131200Routine
20120200Routine
2011 — this page1200Routine
20100200Routine
20090300Routine
20080200Routine
20070100Routine
20060100Routine
20050100Routine
20040100Routine

Compare every Interstate year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 20, 2012. Source: NHTSA Office of Defects Investigation.