Page 5 of 12 · complaints 201–250 of 551

2004 Acura TL complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Air Bags
Filed Nov 28, 2013240,599 milesNC

I WAS DRIVING DOWN THE ROAD WHEN THE PASSENGER SIDE DASHBOARD CRACKED ABOUT 12 INCHES. THE CRACK GOES UP RIGHT BETWEEN THE PASSENGER AIRBAG. FOR THIS REASON ALONE THIS SHOULD BE A RECALL. IT MAKES MY CAR LOOK TERRIBLE. I HATE WHEN PEOPLE SEE THE CRACK. THEY ALWAYS SAY "I THOUGHT THESE ACURA'S WERE NICE". I'M AFRAID TO LET ANYONE RIDE IN THE FRONT SEAT IN CASE OF AIRBAG FAILURE. *TR

Air Bags
Filed Nov 24, 201332,000 milesNY

THE DASHBOARD OF MY CAR STARTED CRACKING AROUND NOVEMBER OF 2011, IT IS NOW COMPLETELY COVERED IN LARGE CRACKS, INCLUDING ONE RIGHT OVER THE CENTER OF THE PASSENGER SIDE AIR BAG. MY MAIN CONCERN IS THE FACT THAT THE DASH IS OBVIOUSLY NOT STRUCTURALLY SOUND, THEREFORE IN THE EVENT THAT THE PASSENGER AIRBAG DEPLOYS PIECES OF DASH WILL BECOME SHARP PROJECTILES FLYING THROUGH THE CAR. *TR

Air Bags
Filed Nov 18, 201398,000 milesFL

IN THE MONTH OF AUGUST OF 2011, MY 2004 ACURA TL STARTED A MINOR 2 INCH LONG CRACK ON THE PASSENGER'S SIDE NEAR THE FRONTAL AIRBAG DEPLOYMENT AREA. THE FOLLOWING DAY THE CRACK EXPANDED TO OVER 6 INCHES. DURING THE NEXT FEW MONTHS THE CRACK MULTIPLIED INTO SEVERAL CRACKS ALONG THE ENTIRE DASHBOARD. AT THE TIME OF THE DASHBOARD CRACKING, THE AIRBAG WARNING LIGHT ILLUMINATED ON THE DASHBOARD. MY LOCAL MECHANIC RAN DIAGNOSTICS AND NOTHING CAME BACK THAT WAS OUT-OF-THE-ORDINARY. I BELIEVE THE DASHBOARD IS AN INGREDIENT IN THE AIRBAG LIGHT BECAUSE THE AIRBAGS ARE INTERNALLY LOCATED WITHIN THE DASHBOARD. ACURA HAS ADMITTED THEIR FAULT IN THE IMPROPER MATERIALS USED IN THE 3RD GENERATION ACURA TLS (2004-2008), BUT DECLINE TO REPLACE THE DASHBOARDS OUT OF GOOD WILL. *TR

Structure
Filed Nov 18, 201398,000 milesND

I FOUND A CRACK ON THE DASH ON THE DRIVER'S SIDE COMING FRONT TO BACK APPROX 18 INCHES AND THEN SPREADING SIDEWAYS FOR OVER 2FT. I CALLED ACURA AND THEY SAY ITS NOT COVERED BECAUSE ITS CONSIDERED WEAR AND TEAR AND THAT IT'D COST APPROX $2000 TO FIX. OTHER PEOPLE HAVE COMPLAINED AND THERE'S FORUMS OF PEOPLE WITH THE SAME MODEL AND YEAR WITH THE SAME DEFECT AT HTTPS://WWW.FACEBOOK.COM/ACURATLDEFECTIVEDASH AND HTTPS://WWW.FACEBOOK.COM/GROUPS/ACURATLDASHGROUP/ *TR

Structure › Body
Filed Nov 4, 201390,000 milesMA

TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED ON THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC FOR INSPECTION AND THEY STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 90,000.

Air Bags
Filed Oct 30, 201355,000 milesFL

DASHBOARD IS CRACKING ON ITS OWN, NOT DUE TO NORMAL WEAR AND TEAR. CRACKS ARE OVER THE PASSENGER SIDE AIRBAG AND OTHER PARTS OF DASHBOARD. *TR

Structure › Body
Filed Oct 25, 2013120,000 milesCA

TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED OVER THE AIR BAG AREA. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

Structure › Body
Filed Oct 7, 201357,000 milesNY

TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT DASHBOARD WAS FRACTURED UNDER THE PASSENGER'S SIDE AIR BAG AREA, EXPOSING PART OF THE AIR BAG. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000....UPDATED 11-12-13 *BF

Structure › Body
Filed Sep 30, 2013VA

TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT DASHBOARD WAS FRACTURED UNDER THE PASSENGER'S SIDE AIR BAG AREA, EXPOSING PART OF THE AIR BAG. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS UNKNOWN. ...UPDATED 12/03/13 *BF UPDATED 12/06/2013 *JS

Air Bags
Filed Sep 4, 2013112,000 milesVA

I HAVE A LONG 5 INCH CRACK ON MY DASHBOARD THAT COVERS THE AIRBAG. IT APPEARED OUT OF NO WHERE AND THAT IS A WELL KNOWN ISSUE THAT ACURA IS AWARE OF BUT DOESN'T RECALL. IT WILL GET WORSE AND IM AFRAID IT WILL AFFECT THE ABILITY OF THE AIRBAG DEPLOYING PROPERLY. *JB

Structure
Filed Aug 18, 2013SC

MY DASHBOARD HAS DEVELOPED A FOOT LONG CRACK ON THE PASSENGER SIDE. I HAVE TALKED TO ACURA OFFICE AND ONLY COULD FILE THE CASE FOR ME. ACURA NEEDS TO DO SOMETHING ABOUT IT . CAUSE IT'S SEVERAL ACURA TL WITH THE SAME PROBLEM NOT JUST MINE. I'M A VERY UPSET OWNER. *TR

Service Brakes
Filed Jul 15, 201339,000 milesCA

THE BIGGEST PROBLEM WITH MY ACURA IS THE BATTERY. I HAVE REPLACED AT LEAST 4 BATTERIES SINCE ABOUT 39,000 MILES. I NEVER KNEW WHY MY BATTERY WAS DYING UNTIL ABOUT TWO MONTHS AGO, AN EMPLOYEE AT ACURA TOLD ME THAT THE HANDS FREE LINK IS DRAINING TOO MUCH OF THE BATTERY BECAUSE OF SOME FAULTY EQUIPMENT. I ASKED FOR THEM TO COVER IT FOR FREE AND WAS DENIED BECAUSE THERE IS NO RECALL WITH THAT EQUIPMENT YET. THEY ARE AWARE THAT OTHER ACURAS HAVE HAD THE SAME PROBLEM AND YET THEY STILL WON'T COVER MY COST FOR NEW EQUIPMENT OR AT LEAST COVER COST TO GET THE HANDS FREE DISCONNECTED. THIS DEVICE IS STILL DRAINING MY BATTERY. THE OTHER PROBLEM WITH CAR IS THAT THE BRAKES IN FRONT WERE STICKING SO BAD I HAD TO GE THE ROADERS GRINDED ON TWO DIFFERENT OCCASIONS. NOW THE BACK BRAKES ARE STICKING TOO. PLEASE CALL WHEN YOU REACH A DECISION. *TR

Structure
Filed Jun 19, 201370,000 milesNC

CRACKS DEVELOPED ON DASH BOARD. SMALL AT FIRST BUT HAVE GROWN OVER THE PAST 2 YEARS. I THOUGHT IT WAS JUST A COSMETIC PROBLEM BUT HAVE READ RECENTLY THAT THIS COULD BE A SAFETY ISSUE WITH THE AIRBAGS NOT DEPLOYING. ACURA REFUSES TO FIX OR REMEDY THE PROBLEM EVEN THOUGH I HAVE PROVIDED APPROPRIATE CARE AND MAINTENANCE OVER THE YEARS. *TR

Power Train
Filed Jun 5, 2013124,000 milesMA

TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHIFTED INTO GEAR ABRUPTLY. THE VEHICLE WOULD ALSO HESITATE BETWEEN GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE BECAME WORSE UNTIL THE VEHICLE WOULD NOT SHIFT INTO ANY GEAR AND BECAME INOPERABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED OF A RECALL UNDER NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGE WAS 124,000.

Visibility/Wiper
Filed May 30, 2013160,000 milesMS

TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE WINDSHIELD WIPERS WERE ACTIVATED AND THEN FAILED TO OPERATE. THE CONTACT CONTINUED TO DRIVE WITH CAUTION. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V092000 (VISIBILITY). THE FAILURE RECURRED A FEW YEARS LATER AFTER THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED FOR MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Air Bags
Filed May 23, 201390,000 milesCA

MY DASHBOARD HAS DEVELOPED SEVERAL CRACKS. I FEEL THAT IS UNSAFE SINCE IT HAS A CRACK ON THE PASSENGER SIDE OVER THE AIR BAG. ACURA NEEDS TO DO SOMETHING ABOUT IT . CAUSE IT'S SEVERAL ACURA TL WITH THE SAME PROBLEM NOT JUST MINE. I'M A VERY UPSET OWNER. A GREAT ENGINE BUT LOW QUALITY INTERIOR SINCE MY SEATS HAVE ALSO TORN. *TR

Unknown or Other
Filed May 8, 2013108,000 milesCA

DASHBOARD HAS CRACKED DIRECTLY OVER THE PASSENGER SIDE AIRBAG. CAR IS STORED IN A GARAGE DAILY AND OUT OF EXCESSIVE HEAT/COLD YEAR ROUND. STEERING WHEEL COVER OVER THE DRIVER'S SIDE AIRBAG ALSO HAS CRACKED. BOTH CRACKS SHOW VISIBLE OUTLINE OF THE AIRBAGS. ADDRESSED THE STEERING WHEEL CRACK WITH THE FAIRFIELD, CA DEALERSHIP WHERE CAR WAS PURCHASED AND WAS TOLD THAT I NEEDED TO HAVE THE AIRBAG REPLACED AT A COST OF $1,500 DOLLARS. THE ISSUE WAS PART OF THE AIRBAG HOUSING. IF THAT'S THE CASE, WOULDN'T THIS BE A SAFETY ISSUE AND NOT COSMETIC? ESPECIALLY BECAUSE BOTH CRACKS ARE DIRECTLY OVER THE AIRBAGS?

Unknown or Other
Filed Apr 15, 2013SC

GOT IN MY CAR ONE MORNING AND NOTICED A HUGE CRACK ON THE DASH OF THE PASSENGER SIDE WHERE THE AIRBAG IS. I FEEL THIS COULD BE A SAFETY ISSUE AND SHOWS THE LACK OF QUALITY MATERIAL USED IN CARS. I DON'T FEEL THAT I SHOULD HAVE TO PAY THE EXPENSIVE COST TO REPAIR THIS SEEING AS I'VE PAID THE EXPENSIVE COST OF THE CAR. I UNDERSTAND NORMAL WEAR AND TEAR BUT THIS IS RIDICULOUS. THERE ARE CARS THAT ARE WAY OLDER THAN A 2004 THAT THIS DOESN'T HAPPEN TO. SINCE THIS HAPPENED TO MY CAR AND I HAVE RESEARCHED IT, APPARENTLY THIS IS A PROBLEM WITH ALOT OF 2004 ACURA TLS.

Structure
Filed Mar 31, 2013115,000 milesMA

MY DASHBOARD HAS DEVELOPED A CRACK STARTING FROM THE DRIVERS SIDE EXTENDING TO THE PASSENGER'S SIDE WITHOUT A CAUSE. THE VEHICLE HAS NOT BEEN INVOLVED IN A MOTOR VEHICLE ACCIDENT AND IS WORRISOME TO ME. *TR

Structure
Filed Mar 25, 2013101,000 milesFL

THE DASHBOARD IS CRACKING SEVERELY ON THE PASSENGER SIDE OF THE VEHICLE. THE CRACKS ARE EXPANDING RAPIDLY, AND IT LOOKS LIKE AN OUTLINE OF THE AIRBAG COMPARTMENT. I'M AFRAID THAT THE AIRBAG WILL DEPLOY ACCIDENTALLY, AND/OR THAT THE PIECES OF THE DASHBOARD WILL INJURE SOMEONE RIDING ON THE PASSENGER SIDE OF THE FRONT SEAT DURING AN AIRBAG DEPLOYMENT. MY WIFE IS SCARED TO RIDE IN THE CAR NOW. *TR

Power Train › Automatic Transmission
Filed Mar 14, 201380,000 milesWA

TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A MECHANIC FOR ROUTINE MAINTENANCE AND HE WAS INFORMED THAT THERE WAS A TRANSMISSION LEAK ON BOTH SIDES OF THE MOUNT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED THE FAILURE AND ADVISED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000. UPDATED 04/30/13*LJ THE DEALER DISCOVERED THE LEAK WAS COMING FROM BOTH SIDE OF THE DIFFERENTIAL AND THE AXLE WAS LOOSE. UPDATED 05/20/13

Structure
Filed Mar 13, 201366,780 milesTX

MY 2004 ACURA DASHBOARD CRACKED IN SEVERAL PLACES. IT IS A KNOWN 2004- 2005 TL ISSUE BUT THERE IS NO RECALL. *TR

Electronic Stability Control (esc)
Filed Feb 13, 2013102,500 milesTX

THE VSA (STABILITY CONTROL) SYSTEM ON MY 2004 ACURA TL MALFUNCTIONED. THE SYSTEM WOULD CAUSE THE RIGHT FRONT BRAKE TO ACTIVATE BY ITSELF, CAUSING THE CAR TO SEVERELY SWERVE TO THE RIGHT. AFTER A HALF-SECOND OR SO, THE VSA WOULD DISENGAGE AND THE FAULT INDICATOR WOULD LITE UP ON THE DASHBOARD. THE ACURA DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM BECAUSE VSA FAULT CODES ARE NOT STORED IN THE VEHICLE'S MEMORY AFTER THE CAR IS RESTARTED AND THE SYSTEM AUTOMATICALLY RESETS. THIS RESULTED IN HAVING TO CONTINUE TO DRIVE THE CAR UNTIL THE FAULT RE-OCCURRED. EVENTUALLY, WHEN IT HAPPENED AGAIN, I WAS ABLE TO TAKE THE CAR DIRECTLY TO DEALER AND THEY WERE ABLE TO DIAGNOSE THE CAR (BECAUSE WE LEFT IT RUNNING SO AS NOT TO CLEAR THE CODE). THE PROBLEM WAS TRACED TO A YAW RATE SENSOR IN THE VSA SYSTEM. ACURA SHOULD MAKE THIS INFORMATION AVAILABLE TO DEALERS. THIS POSES A SERIOUS SAFETY PROBLEM AT HIGHWAY SPEEDS AND THERE IS NOTHING A DRIVER CAN DO TO PREDICT OR PREVENT WHEN THIS PROBLEM WILL OCCUR. *TR

Structure
Filed Jan 28, 2013116,000 milesVT

OVERNIGHT MY DASH BOARD HAS SIGNIFICANT CRACKS THIS CAR HAS BEEN GARAGE KEPT AND APPARENTLY MANY 04 AND 05 ACURA'S HAVE THIS ISSUE LOOKS TERRIBLE AND DEALER WANTS 1500 TO REPLACE I THINK A RECALL IS IN ORDER FROM ACURA/HONDA I AM SO FRUSTRATED NOW ... ALMOST WANT TO GET RIDE OF THIS CAR BECAUSE OF THIS PROBLEM DON'T KNOW WHERE TO TURN FOR HELP. *TR

Structure
Filed Jan 23, 201361,000 milesNY

UPON ENTERING MY CAR IN THE DRIVEWAY TO GO TO WORK ON JANUARY 17TH 2013, I NOTICED THAT THE DASHBOARD HAD A CRACK FROM THE WINDSHIELD TO THE GLOVE COMPARTMENT ALONG THE PASSENGER SIDE AIR BAG. THIS CRACK WAS NOT THERE PREVIOUSLY. THE FOLLOWING DAY, I NOTICED SEVERAL MORE CRACKS ABOVE THE GAUGES AND AROUND THE SPEAKERS ON THE DRIVER'S SIDE. THE CAR IS METICULOUSLY MAINTAINED, WEATHER PROTECTED (GARAGED), AND DRIVEN VERY FEW MILES. THIS CONDITION MUST BE A DEFECT IN THE WORKMANSHIP AND QUALITY OF THE CARS' DASHBOARD THAT ACURA SHOULD RESOLVE. I HAVE NEVER SEEN ANOTHER MANUFACTURER'S CAR HAVE ISSUES LIKE THIS. *TR

Structure › Frame and Members › Underbody Shields
Filed Jan 15, 2013123,145 milesTN

MY 2004 ACURA TL HAS A FEW LARGE CRACKS ON THA DASH/INSTRUMENT PANEL. I AM THE SECOND OWNER THAT HAS BEEN GARAGE KEPT AND VERY WELL MAINTAINED. I DO NOT UNDERSTAND THAT A LUXURY CAR WOULD HAVE SUCH A DEFECT THAT MAY PRODUCE SERIOUS INJURIES ON OUR CHILDREN OR SPOUSES. ACURAZINE.COM, FACEBOOK, TWITTER AND A GEORGIA NEWS REPORTER HAS HUNDREDS OF COMPLAINTS AND PICTURS OF THIS DEECT AND HAVE BEEN TOLD THAT IT IS NOT A PROBLEM BY DEALSHIPS. PLEASE MAKE A RECALL FOR THIS DEFECTIVE DASH!!!! *TR

Air Bags
Filed Jan 9, 201385,000 milesTX

THE ENTIRE DASH OF MY ACURA HAS CRACKED AND THE CRACKS ARE EVERYWHERE. OVER THE AIR BAGS, NEAR THE AIR BAGS....EVERYWHERE!! WHAT IS GOING ON!? *TR

Structure
Filed Dec 12, 2012MS

BOUGHT THIS CAR IN THE DARK. NEXT MORNING I DISCOVERED THE ENTIRE DASH ON BOTH SIDES IS SPLIT. I DON'T HAVE ANOTHER 10K TO SPEND ON A VEHICLE BUT AM TERRIFIED OF DRIVING IN IT WITH MY CHILDREN AS THE AIRBAG SEEMS TO BE WHERE THE SPREADING STARTED. PLEASE HELP!!!! *TR

Power TrainCrash
Filed Nov 20, 2012166,000 milesNY

WHILE ON A HILL TO MAKE A LEFT TURN A SUPERMARKET THE TRANSMISSION STARTED TO MAKE A LOUD NOISE AND THE CAR STARTED ROLLING BACKWARD WITH THE SHIFTER IN DRIVE IN DRIVE MODE. AT THAT MOVEMENT THE ENGINE STALLED AND IT WAS DIFFICULT FOR THE CAR BRAKES TO BE APPLIED AND IN REVERSE THE CAR CRASHED INTO A HYDRAULIC LIFT GATE CAUSING MAJOR DAMAGE AND THE INSURANCE COMPANY DECLARED A TOTAL LOSS. THE POLICE OFFICER ARRIVED TO INVESTIGATE AND TRY TO PUT THE SHIFTER INTO PARK AND IT WAS VERY DIFFICULT. THE POLICE OFFICER DECLARED THAT THE CAR HAD A MECHANICAL FAILURE AND IT CAUSED THE ACCIDENT. NOTE, THIS TRANSMISSION WAS INSTALLED BY ACURA LAST YEAR WITH ABOUT 15,000 MILES DRIVEN AND FAILED. *TR

Air Bags
Filed Nov 16, 2012105,000 milesAR

I NOTICED A COUPLE OF CRACKS ON MY DASH. SINCE I NOTICED THEM THERE HAD BECOME ADDITIONAL CRACKS. AFTER DOING RESEARCH I DISCOVERED THIS IS A VERY COMMON PROBLEM FOR THIS MAKE AND MODEL AND THE CRACKS OCCUR IN THE SAME SPOTS. THE BIGGEST CONCERN IF THE CRACK OVER THE PASSENGER SIDE AIRBAG. *TR

Structure › Body
Filed Nov 12, 2012111,300 milesNJ

DURING THE MONTH OF DECEMBER 2012, I NOTICED THAT MY DASHBOARD ON THE ABOVE THE PASSENGER SIDE AIRBAG STARTED TO SPLIT. THE CAR WAS NOT IN ANY ACCIDENT, AND I AM THE ONLY INDIVIDUAL WHO OPERATES THE VEHICLE. AS OF THIS DATE, ONE SPLIT HAVE TURNED INTO TWO LARGE SPLITS ON THE PASSENGER SIDE THAT MEASURE AT ABOUT A FOOT EACH. ADDITIONALLY, I HAVE NOTICED A SMALLER SPLIT IN THE DASHBOARD NOW ABOVE THE DRIVER SIDE. I TOOK MY VEHICLE TO AN ACURA DEALER ON 11/10/2012 (ACURA OF MANHATTAN) FOR ROUTINE MAINTENANCE AND TO ALSO INQUIRE ABOUT WHAT ACURA IS DOING TO FIX THE ISSUE AND REPLACE MY DASHBOARD AT NO COST TO ME DUE TO THE DESIGN DEFECT IN THEIR PRODUCT. I DO NOT WANT TO WAIT UNTIL THE AIRBAG DEPLOYS AND DOES PHYSICAL DAMAGE TO MY PASSENGER OR MYSELF BECAUSE ACURA WAS NEGLIGENT IN THEIR DUTY TO ENSURE THAT THEY MANUFACTURED A PART THAT WOULD NOT FAIL AND CAUSE INJURY TO PASSENGERS OF THEIR VEHICLES. THIS DASHBOARD NEEDS TO BE RECALLED AS SOON AS POSSIBLE. *TR

Structure
Filed Nov 7, 201280,000 milesNC

THERE WAS NO ACCIDENT OR INCIDENT. I HAVE COMPLAINED ABOUT THIS TO YOU OVER A YEAR AGO AND NOTHING WAS EVER RESOLVED! OUR DASH IS CRACKING ONLY WHERE BOTH AIR BAGS ARE ON BOTH THE DRIVER AND PASSENGER DASH! THIS WAS NOT CASED BY ANYTHING BUT THE MANUFACTURE. WE REALLY WOULD LIKE TO SEE A RECALL ON THIS. WE HAVE A 03 AND 04 ACURA TL. THE 03 HAS A RECALL ON THE AIR BAGS AND IT DOESN'T EVEN SHOW ANY SIGNS OF DAMAGE. THE 04 NEEDS A RECALL BEFORE OUR AIRBAGS COME OUT ON US DRIVING DOWN THE ROAD, THEN WE WILL SUE ACURA! I HAVE PICTURES IF YOU NEED THEM! *TR

Air Bags
Filed Oct 25, 201280,000 milesMO

CRACKING DASHBOARD. *TR

Structure › Body
Filed Oct 16, 201280,000 milesGA

TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT DASHBOARD CRACK UNDER THE PASSENGER SIDE AIR BAG. THE CONTACT STATED THE PASSENGER SIDE AIR BAG HAD BECOME EXPOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE DASHBOARD WAS NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 125,000. . ..UPDATED 12/03/12 *BF UPDATED 12/06/2012 *JS

Structure
Filed Oct 13, 201280,000 milesLA

THE DASH BOARD HAS CRACKED IN MULTIPLE PLACES OVER THE PASSENGER AIR BAG. IF THE AIR BAG WAS TO DEPLOY IN AN ACCIDENT IT WOULD SHOOT SHARP EDGED PIECES OF PLASTIC AT THE PASSENGERS RESULTING IN INJURY OR DEATH. IT IS HAPPENING TO EVERY 2004-2008 ACURA TL. SOMETHING NEEDS TO BE DONE. SOME ACURA DEALERS ARE COVERING SOME OF THE COST BUT IT SHOULD BE A RECALL FOR CONSUMERS SAFETY. MY WIFE WILL NOT RIDE IN THE CAR AND WILL NOT ALLOW OUR CHILDREN AS WELL. SO I HAVE A $50,000 LUXURY SEDAN THAT IS USELESS. PLEASE HELP US ACURA OWNERS. THANK YOU *TR

Structure
Filed Oct 8, 2012143,000 milesTX

DASHBOARD CRACK NEAR AIRBAG. *TR

Structure
Filed Sep 13, 2012120,000 milesCA

GOT INTO MY CAR AND NOTICED MY DASHBOARD CRACKED IN TWO PLACES!! THIS IS WRONG!! ACURA SHOULD TAKE ACCOUNTABILITY FOR THIS!!! *TR

Air Bags
Filed Sep 4, 201251,000 milesAL

MY DASHBOARD HAS A CRACK AROUND THE DRIVER'S SIDE AIRBAG. THE CAR HAS NEVER BEEN HIT OR WRECKED. THIS CRACK JUST APPEARED AND THE CHECK AIRBAG INDICATOR IS ON. I'VE BEEN READING ON THE INTERNET THAT MANY MANY OTHER OWNERS OF THIS CAR ARE HAVING THE SAME PROBLEM. I'M AFRAID THE AIRBAG WILL DEPLOY WITHOUT CAUSE. PLEASE CHECK INTO THIS AND LET ME KNOW IF THERE IS A CAUSE FOR A RECALL ON THIS CAR. THANKS. *TR

Structure
Filed Aug 26, 2012164,235 milesCA

THERE ARE SOME CRACK ON THE DASH BOARD DUE TO BAD MATERIAL. *TR

Structure
Filed Aug 24, 201275,000 milesTX

THE INTERIOR OF THE CAR IS LITERALLY FALLING APART. DASHBOARD HAS SEVERE CRACKS THROUGHOUT, CUPHOLDER COVER BROKE, REARVIEW MIRROR LIQUID CAUSED VISION PROBLEM, ARM REST BROKE, AND NOW THE FOOT REST BROKE! I TAKE CARE OF MY VEHICLE AS ATTESTED TO BY THE DEALER. UNFORTUNATELY, NOT ONE OF THESE PROBLEMS WAS A SURPRISE TO THE SERVICE TECH!!!! *TR

Structure › Body
Filed Aug 24, 2012115,000 milesGA

TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKING. THE DEALER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE FAILURE WAS NORMAL. THE DEALER OFFERED TO COVER HALF OF THE REPAIR EXPENSES HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 148,000.

Air Bags
Filed Aug 18, 2012115,000 milesNC

SMALL CRACK STARTED AT CENTER OF DASHBOARD NEAR THE WINDOW. IN 1 DAY IT HAS WRAPPED ALMOST COMPLETELY AROUND THE DRIVERS SIDE OF THE DASHBOARD AND IS NEARLY 2 FEET LONG NOW. MY 1989 HONDA ACCORD HAD A BETTER LOOKING DASH AFTER 23 YEARS. THIS IS A MAJOR SAFETY ISSUE AND NEEDS FIXED ASAP BY ACURA. *TR

Air Bags
Filed Aug 17, 201262,000 milesVA

THE DASHBOARD IN MY 2004 ACURA TL IS CRACKED ON THE PASSENGER SIDE ALONG THE AIRBAG. STARTED OUT JUST A CRACK ABOUT 1/4" AND TWO DAYS LATER THE CRACK IS OVER 8 INCHES. ALSO THE DASHBOARD ON THE DRIVER'S SIDE CRACKED FIRST FROM JUST IN FRONT OF THE STEERING COLUMN ALL THE WAY TO THE WINDSHIELD AND IS NOW A COMPLETE SQUARE FROM STEERING COLUMN TO WINDSHIELD AND BACK TO STEERING COLUMN. IF THIS ISN'T A SAFETY ISSUE, I DON'T KNOW WHAT IS! WE OWN TWO OTHER HONDAS, 2001 AND 2000 CIVICS,AND NEITHER OF THOSE CARS HAVE CRACKS AND ARE IN BETTER SHAPE THAN THE ACURA TL. *TR

Structure
Filed Aug 16, 2012194,000 milesOK

WIFE MADE ME AWARE THAT A CRACK APPREARED ON THE DASH ATTER TAKING DOWN THE SUN SHADE TO COME HOME AFTER WORK. IT WAS ABOUT A FOUR INCH CRACK ON TOP OF THE LEFT EDGE OF WHERE THE AIR BAG DEPLOYS. I WAS SOMEWHAT CONCERNED BECAUSE F THE LOCATION. I RODE ON THE CAR AGAIN THIS AFTERNOON AND NOT ONLY HAS THE ORIGINAL CRACK DOUBLED IN SIZE THERE IS ANOTHER ONE ON THE OPPOSITE SIDE OF THE AIR BAG DEPLOYMENT. BOTH CRACKS ARE ON THE EDGE OF THE AIR BAG "BOX" NOW I AM VERY CONCERNED AND I GET ONLY LINE TO SEE HOW TO EITHER REPAIR OR REPLACE THIS DASH. AFTER SEARCHING I SEE THAT THERE ARE ALOT OF COMPLAINTS WITH THIS SAME ISSUE. IT SEEMS ACURA HAS A PROBLEM WITH THE MATERIAL USED TO COVER THE DASH. THEY NEED TO STEP UP AND REPLACE THESE DASH BOARDS. *TR

Air Bags
Filed Aug 13, 2012148,000 milesNC

WHILE DRIVING WE HEARD A LOUD POP THAT SOUNDED LIKE A VERY LARGE ROCK HIT THE WINDSHIELD. WHILE INSPECTING THE WINDSHIELD WE NOTICED THAT THE NOISE HAD COME FROM THE DASHBOARD SPLITTING. THE AREA COVERING THE PASSENGER SIDE AIRBAG HAS SPLIT AND THE ENTIRE DASH, WITHING JUST A FEW DAYS, HAS SPLIT FROM THE INITIAL 4 INCH SPLIT TO ABOUT 8 INCHES. I AM CONCERNED THAT THIS COULD AFFECT AIRBAG DEPLOYMENT AS THE DECREASED RESISTANCE COULD MEAN THE AIRBAG DEPLOYMENT SPEED IS GREATER. (WORTH NOTING: WE PURCHASED THIS CAR NEW AND IT HAS BEEN GARAGE KEPT ITS ENTIRE LIFE. ALSO, WHEN THE CAR IS IN THE SUN I ALWAYS USE A SUNSHIELD.) *TR

Air Bags
Filed Aug 12, 201271,000 milesMO

CRACKING IN THE DASHBOARD ON TOP OF THE PASSENGER SIDE AIR BAG. ALSO AIRBAG MAINTENANCE LIGHT CAME ON WHEN THE CRACK APPEARED. AFRAID THAT IT IS CAUSING A SAFETY DEFECT. *TR

Structure › Body
Filed Aug 8, 201298,000 milesTX

TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT A LARGE CRACK DEVELOPED ON THE DASH BOARD. AS A RESULT, THE AIR BAG BECAME EXPOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 98,000.

Structure
Filed Aug 8, 201286,000 milesFL

MULTIPLE CRACKS ON DASH BEGAN ON PASSENGER SIDE. NEW CRACKS DEVELOPED OVER SPEEDOMETER. POOR DESIGN OF STRUCTURAL DASH SUPPORT IS CAUSING DASH TO FALL APART. UNKNOWN IF THIS WILL COMPROMISE AIRBAG FUNCTION. ONE OWNER CAR HAS BEEN GARAGED AT HOME AND OFTEN PARKED UNDER COVER AT WORK - THIS IS NOT SUN DAMAGE. ACURA WILL NOT PAY FOR REPLACEMENT. *TR

Structure
Filed Aug 8, 201256,000 milesCA

DASH BOARD IS CRACKING AROUND AIRBAG ON RIGHT SIDE AND DIRECTLY BEHIND STEERING WHEEL. *TR

Structure
Filed Aug 7, 201298,188 milesTX

DASH BOARD PASSENGER SIDE AIR BAGS AREA AND DRIVER SIDE 2 SPEAKER CRACKED. *TR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Acura TL → · Every TL year → · How the figures are calculated →