TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING POWER STEERING FLUID AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING HOSE HAD A LEAK AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V091000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,000.
2004 Acura TL complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
I AM THE 2ND OWNER OF A 2004 ACURA TL THAT I PURCHASED IN OCTOBER OF 2007. IT HAS BEEN A GREAT VEHICLE WITH THE EXCEPTION OF A RECENT DEFECT ISSUE. THE DASHBOARD HAS CRACKED MULTIPLE TIMES DIRECTLY OVER THE PASSENGER SIDE AIRBAG AS WELL AS OVER THE INSTRUMENT PANEL. IT APPEARS THIS IS A COMMON DEFECT REPORTED BY SEVERAL OTHER OWNERS OF THIS YEAR, MAKE, AND MODEL OF VEHICLE. I'M AFRAID THE CRACKS MAY CAUSE INADVERTENT AIRBAG DEPLOYMENT WHICH WOULD BE EXTREMELY DANGEROUS TO MYSELF OR ANY OTHER OCCUPANT THAT MAY BE IN MY CAR. I STRONGLY BELIEVE ACURA NEEDS TO STEP UP AND HANDLE THIS SAFETY ISSUE. *TR
PASSENGER AIRBAG WARNING LIGHT HAD BEEN ON FOR AROUND 5 MONTHS PRIOR TO INCIDENT DATE WHERE THE DASHBOARD HAS CRACKED RIGHT DOWN THE CENTER OF THE AIRBAG LOCATION AND TOWARD THE CENTER OF THE DASHBOARD AS WELL. WE ARE IN FEAR OF THE BAG CAUSING SERIOUS INJURY OR DEATH DUE TO DEPLOYING SPONTANEOUSLY OR NOT DEPLOYING CORRECTLY UPON THE RESULT OF A COLLISION. I RESEARCHED THIS PROBLEM AS I AM METICULOUS ABOUT MY VEHICLES AND ALWAYS KEPT THE INTERIOR SURFACES PROTECTED AS WELL AS USED A SUN SHIELD TO KEEP THE UV RAYS FROM AFFECTING OR FADING THE SURFACE OF THE DASH. I HAVE NOT GONE TO A DEALERSHIP AS I SEE THIS IS A MAJOR MANUFACTURER ISSUE AND ACURA SEEMS TO BE TURNING IT'S BACK ON IT'S LOYAL CUSTOMERS. PLEASE LET ME KNOW WHAT I NEED TO DO TO PURSUE THIS FURTHER OR JOIN IN A MASSIVE LAWSUIT. *TR
THE PASSENGER SIDE AIR BAG LIGHT ON THE ACURA STAYS ON DUE TO THE FACT THAT THE DASH IS CRACKING SO BAD AROUND THE AIR BAG THAT IT APPEARS THE AIR BAG COULD VERY EASILY POP THROUGH THE DASH. I CONTACTED ACURA AS SOON AS I SAW THE CRACKS BUT OF COURSE THEY CLAIM ITS NOT DEFECTIVE JUST USUAL WEAR AND TARE!! BUT THROUGH RESEARCH I HAVE FOUND THAT THERE ARE MANY ACURA OWNERS COMPLAINING OF THIS ISSUE BUT ACURA WON'T DO ANYTHING ABOUT THIS! SO DOES SOMEONE HAVE TO DIE DUE TO A MALFUNCTIONING PASSENGER SIDE AIR BAG BECAUSE OF THEIR DEFECTIVE DASH ISSUES. THIS ISN'T A NEW ISSUE FOR ACURA OWNERS HOWEVER, US OWNERS CANNOT FIND A WAY TO BE HEARD AND GET ACURA TO FIX THIS ISSUE. YOU TELL ME IF ITS SAFE TO SEE A DASH THAT WILL SWELL UP IN THE HEAT OF SUMMER AND CLOSE THE GAPS IN THE CRACKS ON A DASH AND THEN SEEM THEM VERY OPENLY GAPPED OPEN IN THE WINTER DUE TO THE COLD. STILL WAITING FOR THE WORSE TO HAPPEN SO ACURA OWNERS CAN GET JUSTICE FOR THIS DEFECT IN A $50,000 CAR!!!! *TR
TL*THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD HAD SEVERELY CRACKED AROUND THE AIR BAG AREA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
I NOTICED A SMALL CRACK OVER MY PASSENGER AIRBAG AREA OVER A YEAR AGO. THAT SMALL CRACK HAS NOW GROWN TO A MUCH LARGER CRACK, IN SIZE AND DEPTH. SEVERAL CRACKS NOW ALL OVER DASHBOARD. THE ONES OVER PASSENGER AIRBAG CONCERN ME DUE TO ITS LOCATION. I HAVE READ THAT IT HAS CAUSED THE AIRBAG LIGHT TO TURN ON. I HAVE CONTACTED ACURA TO POSSIBLY REPLACE IT BUT BECAUSE MY WARRANTY HAS EXPIRED, THEY REFUSED. *TR
IN MARCH OF LAST YEAR A CRACK IN THE DASHBOARD RUNNING PARALLEL TO THE DRIVER SIDE AIRBAG APPEARED AND EXTENDED FROM THE WINDSHIELD TO THE TO GLOVE COMPARTMENT. IN THE INTERVENING MONTHS, SEVERAL MORE CRACKS NEAR THE AIRBAG HAVE APPEARED AND THE SRS WARNING LIGHT IS ON WHENEVER THE IGNITION IS LIVE. GIVEN THE RECENT PUBLICITY REGARDING AIRBAGS, AND THE MANY SIMILAR COMPLAINTS I HAVE READ FROM OTHER OWNERS OF 2004 ACURA TL'S, I AM INCREASINGLY CONCERNED THAT THIS DEFECT IS BOTH WIDESPREAD AND DANGEROUS. SINCE ACURA IS AWARE OF THE HAZARD THESE SIGNIFICANT FAILURES PRESENT, AND TO DATE HAS TAKEN NO ACTION TO CORRECT THEM, I BELIEVE THE NHTSA MUST ACT TO COMPEL ACURA TO RECALL AND REPAIR THE AFFECTED VEHICLES. *TR
I BOUGHT A CERTIFIED USED 2004 ACURA TL IN 2011. THE CAR WAS IN AWESOME SHAPE. THEN IN OCT. 2014, I NOTICED TWO CRACKS RUNNING FROM THE WINDSHIELD ALMOST TO THE GLOVE BOX. IT APPEARED TO OUTLINE THE AIRBAG ON THE PASSENGER SIDE. HAIRLINE CRACKS IN THE FIRST COUPLE OF WEEKS. THEN A COLD SPELL HIT AND THE CRACKS BECAME MUCH LARGER. NOW A CRACK IS RUNNING ACROSS THE AIRBAG AREA. I AM VERY CONCERNED ABOUT SAFETY DUE TO THE AIRBAG BEING COMPROMISED BY A CRACKED DASH. I TOOK IT TO THE DEALER WHERE I HAVE PURCHASED 3 ACURA TL'S FOR MY FAMILY. THEY TOLD ME THAT IT WAS A VERY WELL KNOWN PROBLEM BUT THERE WAS NO RECALL ON THIS ISSUE. THEY SUGGESTED USING LEATHER CONDITIONER TO SOFTEN THE DASH IN HOPES OF STOPPING THE SPREAD OF THE CRACKS. THEY BLAMED IT ON ARMER ALL TYPE PRODUCT USAGE ON THE DASH. THEY EVEN GAVE ME A LEATHER CONDITIONER KIT TO APPLY. NOW, I HAVE RESEARCHED THE THOUSANDS OF OTHER COMPLAINTS ABOUT ACURA TL DASHBOARD/AIRBAG ISSUES WITH CRACKED DASHBOARDS IN 2004-2008 MODELS. SAFETY IS BEING COMPROMISED WHILE ACURA/HONDA REFUSES TO TAKE RESPONSIBILITY. I HAVE NEVER SEEN A DASHBOARD CRACK LIKE THIS IN THE 40 YEARS OF CAR OWNERSHIP! IT SCREENS DEFECT AND MUST BE RECALLED. *TR
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD BEGAN TO DETERIORATE AROUND THE AIR BAG. IN ADDITION, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
IN THE LAST 10 DAYS, THE SRS DASH LIGHT CAME ON WITHOUT A KNOWN INCIDENT. RESEARCHING ONLINE ACURA INFORMATION, MANY AREAS REFERS TO CRACKING OF THE DASHBOARD AS A POSSIBLE REASON FOR THE SRS LIGHT TO STAY ON. UPON INVESTIGATION, THERE IS A 15 INCH CRACK ON THE PASSENGER SIDE, GOING DOWN THE RIGHT SIDE OF THE AIRBAG PLACEMENT. REPORTS SAY CRACKS WILL CONTINUE, ACURA KNOWS OF THE ISSUE HOWEVER WILL NOT RECALL OR CORRECT THE ISSUE. FOR THE NUMEROUS REPORTED ISSUES OF CRACKING DASHBOARDS, ACURA SHOULD TAKE THE CORRECTIVE ACTION NEEDED. THIS HAS BEEN MY BEST PURCHASE TO DATE AND HAVE UNQUESTIONABLE FAITH IN THE CAR. WITH THE MULTITUDE OF COMPLAINTS ABOUT THIS SAME ISSUE, HOW CAN IT BE IGNORED? BEFORE THIS, I WOULD NOT CONSIDER PURCHASING ANYTHING OTHER THAN ANOTHER ACURA HOWEVER A $36K VEHICLE SHOULD NOT HAVE A KNOWN REPETITIVE ISSUE THRU SEVERAL YEARS OF MODELS. I CALLED ACURA CLIENT RELATIONS IN THE US ((800) 382-2238) AND HAD THEM OPEN A CASE NUMBER FOR MY ISSUE. NOT SURE IF IT WILL DO ANYTHING HOWEVER IT CAN NOT HURT. ONLY 43K ON THE CAR, IMMACULATE 2004. NORMALLY STORED DURING THE WINTER. DEALER MAINTAINED. *TR
IN THE LAST 10 DAYS, THE SRS DASH LIGHT CAME ON WITHOUT A KNOWN INCIDENT. RESEARCHING ONLINE ACURA INFORMATION, MANY AREAS REFERS TO CRACKING OF THE DASHBOARD AS A POSSIBLE REASON FOR THE SRS LIGHT TO STAY ON. UPON INVESTIGATION, THERE IS A 15 INCH CRACK ON THE PASSENGER SIDE, GOING DOWN THE RIGHT SIDE OF THE AIRBAG PLACEMENT. REPORTS SAY CRACKS WILL CONTINUE, ACURA KNOWS OF THE ISSUE HOWEVER WILL NOT RECALL OR CORRECT THE ISSUE. FOR THE NUMEROUS REPORTED ISSUES OF CRACKING DASHBOARDS, ACURA SHOULD TAKE THE CORRECTIVE ACTION NEEDED. THIS HAS BEEN MY BEST PURCHASE TO DATE AND HAVE UNQUESTIONABLE FAITH IN THE CAR. WITH THE MULTITUDE OF COMPLAINTS ABOUT THIS SAME ISSUE, HOW CAN IT BE IGNORED? BEFORE THIS, I WOULD NOT CONSIDER PURCHASING ANYTHING OTHER THAN ANOTHER ACURA HOWEVER A $36K VEHICLE SHOULD NOT HAVE A KNOWN REPETITIVE ISSUE THRU SEVERAL YEARS OF MODELS. I CALLED ACURA CLIENT RELATIONS IN THE US ((800) 382-2238) AND HAD THEM OPEN A CASE NUMBER FOR MY ISSUE. NOT SURE IF IT WILL DO ANYTHING HOWEVER IT CAN NOT HURT. ONLY 43K ON THE CAR, IMMACULATE 2004. NORMALLY STORED DURING THE WINTER. *TR
IN THE LAST 10 DAYS, THE SRS DASH LIGHT CAME ON WITHOUT A KNOWN INCIDENT. RESEARCHING ONLINE ACURA INFORMATION, MANY AREAS REFERS TO CRACKING OF THE DASHBOARD AS A POSSIBLE REASON FOR THE SRS LIGHT TO STAY ON. UPON INVESTIGATION, THERE IS A 15 INCH CRACK ON THE PASSENGER SIDE, GOING DOWN THE RIGHT SIDE OF THE AIRBAG PLACEMENT. REPORTS SAY CRACKS WILL CONTINUE, ACURA KNOWS OF THE ISSUE HOWEVER WILL NOT RECALL OR CORRECT THE ISSUE. FOR THE NUMEROUS REPORTED ISSUES OF CRACKING DASHBOARDS, ACURA SHOULD TAKE THE CORRECTIVE ACTION NEEDED. THIS HAS BEEN MY BEST PURCHASE TO DATE AND HAVE UNQUESTIONABLE FAITH IN THE CAR. WITH THE MULTITUDE OF COMPLAINTS ABOUT THIS SAME ISSUE, HOW CAN IT BE IGNORED? BEFORE THIS, I WOULD NOT CONSIDER PURCHASING ANYTHING OTHER THAN ANOTHER ACURA HOWEVER A $36K VEHICLE SHOULD NOT HAVE A KNOWN REPETITIVE ISSUE THRU SEVERAL YEARS OF MODELS. I CALLED ACURA CLIENT RELATIONS IN THE US ((800) 382-2238) AND HAD THEM OPEN A CASE NUMBER FOR MY ISSUE. NOT SURE IF IT WILL DO ANYTHING HOWEVER IT CAN NOT HURT. ONLY 43K ON THE CAR, IMMACULATE 2004. NORMALLY STORED DURING THE WINTER. DEALER MAINTAINED. *TR
I WAS DRIVING AT ABOUT 45-50 MPH WHEN THE BRAKES SUDDENLY CAME ON VERY HARD WITHOUT ME TOUCHING THE BRAKE PEDDLE AND THE CAR SLOWED VERY RAPIDLY (IN A STRAIGHT LINE) ALMOST TO A STOP. THE BRAKES WERE THEN RELEASED AS SUDDENLY AS THEY HAD BEEN APPLIED BEFORE THE CAR CAME TO A COMPLETE STOP. THE PULSES FROM THE ANTILOCK BRAKING SYSTEM (ABS) DURING THE BRAKING PERIOD INDICATED THE BRAKES WERE BEING APPLIED RATHER THAN A PROBLEM WITH THE AUTOMATIC TRANSMISSION. I PULLED OFF THE ROAD TO CHECK THAT THE TRANSMISSION WAS STILL FUNCTIONAL AND THAT NO UNUSUAL FAULT LIGHTS WERE BEING DISPLAYED ON THE DASH. SINCE EVERYTHING APPEARED NORMAL I RESUMED MY JOURNEY ONLY TO HAVE THE SAME SPONTANEOUS BRAKING PHENOMENON OCCUR FIVE OR SIX TIMES OVER THE NEXT 2-3 MILES. FORTUNATELY I WAS CLOSE TO AN ACURA DEALER SO I DROVE THE CAR AT 40 MPH WITH EMERGENCY FLASHERS ON TO THE ACURA DEALER (ABOUT 3 MILES AWAY). DRIVING THE CAR AT 40 MPH DID NOT PROMPT A RECURRENCE OF THESE SPONTANEOUS BRAKING EPISODES OVER THIS DISTANCE. THE ACURA DEALER DIAGNOSED A FAULTY ACCELERATOR POSITION SENSOR AND REPLACED THE SENSOR ASSEMBLY. THERE HAS BEEN NO RECURRENCE OF THESE SPONTANEOUS BRAKING EPISODES OVER THE 39 MILES I HAVE DRIVEN THE CAR SINCE THE ACCELERATOR POSITION SENSOR WAS REPLACED. I CONSIDER THIS SPONTANEOUS BRAKING PROBLEM WITH MY 2004 ACURA TL AS EXTREMELY SERIOUS. HAD A BUS, TRUCK, LARGE SUV OR PICK UP TRUCK BEEN FOLLOWING CLOSELY BEHIND ME WHEN THESE BRAKING EPISODES OCCURRED I THINK IT QUITE LIKELY A SE
I HAVE THE SAME PROBLEM THAT EVERY 04 ACURA TL HAS. THE DASHBOARD HAS BEEN CRACKING ON ME AND MY AIRBAG INDICATOR LIGHT STAYS ON. I HAVE CONTACTED ACURA ABOUT THE PROBLEM AND THEY TOLD ME TO TAKE IT INTO A DEALER SO THEY COULD LOOK AT IT AND SEND A REPORT. I HAVE NOT HEARD FROM ANYONE ABOUT FIXING THE PROBLEM LET ALONE, HEAR FROM ANYONE AT ALL. ACURA SHOULD TAKE CARE OF THIS PROBLEM BEFORE SOMEONE GETS SERIOUSLY INJURED FROM A PREMATURE AIRBAG DEPLOYMENT BECAUSE OF THE CRACKED WEAK DASHBOARD. THE MANUFACTURER SHOULD NOT WAIT FOR SOME THING SERIOUS LIKE A DEATH TO HAPPEN FROM THE PROBLEM JUST TO FIX IT. THE PROBLEM SHOULD BE TAKEN CARE OF NOW. WE THE CONSUMERS WANT ACTION AND SATISFACTION WITH THIS PROBLEM. I HOPE ACURA COMES TO THEIR SENSES AND FIXES THIS PROBLEM IMMEDIATELY. GOODNIGHT!! *TR
MY VEHICLE IS EXPERIENCING POWER STEERING LEAKS AND THERE IS A VERY LOUD WHINING NOISE WHEN THE CAR IS STARTED IN COOLER WEATHER. I WENT TO AN ACURA AND HONDA DEALER AND THEY NOTED THERE WERE NO PROBLEMS AND THE PREVIOUS RECALL ISSUE HAS ALREADY BEEN FIXED. THIS VEHICLE HAS HAD SIMILAR COMPLAINTS AND RELATED RECALLS IN THE PAST AS WELL AS MANY OTHER SAFETY RELATED ISSUES AND IT SEEMS ACURA AND HONDA ARE SIMPLY UNWILLING TO FIX PROBLEMS WITH THEIR PRODUCT UNRELATED TO NORMAL WEAR AND TEAR. IT WOULD BENEFIT CONSUMERS IF THIS VEHICLE ESPECIALLY THIS YEAR AND MODEL WERE MORE THOROUGHLY EXAMINED BY AN INDEPENDENT THIRD _PARTY. *TR
THE PROBLEM STARTED WITH ONE SPLIT LINE ON THE LEFT MIDDLE SIDE OF MY DASHBOARD. I THOUGHT NOTHING OF IT, BECAUSE IT LOOKED LIKE PART OF THE UNIT. HOWEVER, AS TIME WENT BY, MORE SPLITS OCCURRED IN SIMILAR AREAS AND IS STILL CONTINUING TO SPREAD ACROSS THE WHOLE DASH . IT HAS GOTTEN PROGRESSIVELY WORSE AND WHEN I CONTACTED THE DEALER, BECAUSE OF THE EXPIRED WARRANTY, THEY WANT ME TO SHELL OUT OVER $300.00 FOR REPAIRS. I HAVE GONE TO OTHER WEBSITES WHERE CONSUMERS WITH MY CAR HAD SIMILAR ISSUES WITH THEIR DASHBOARD. I BELIEVE THIS TO BE A DEFECT IN THE PLASTIC WHICH APPEARS OVER TIME. MY VEHICLE IS GARAGE KEPT AND THE DASH IS COVERED WHEN PARKED IN THE SUN. ALTHOUGH, THIS IS NOT A SERIOUS PRIORITY, ACURA SHOULD READDRESS THE ISSUE IN GOOD FAITH WITH IT'S CUSTOMERS. I KNOW THERE MUST BE MANY MORE CONSUMERS OUT THERE WITH THE SAME PROBLEM. AS A MATTER OF FACT, MY NEIGHBOR HAS THE SAME CAR AND TOLD ME HE HAS ALSO ACQUIRED SPLITS ON HIS DASHBOARD. *TR
PURCHASED 2004 ACURA TL IN LATE AUGUST 2014. INITIALLY THOUGHT THE MARKINGS ON THE PASSENGER SIDE OF THE DASHBOARD WERE AS DESIGNED DUE TO THE UNIFORM APPEARANCE. TURNS OUT, THERE ARE MULTIPLE CRACKS IN THE DASH GOING IN DIFFERENT DIRECTIONS. CRACKS ARE AT LEAST 10 INCHES AND THERE ARE SEVERAL. I AM VERY CONCERNED ABOUT THE AIRBAG DEPLOYING. THIS IS OUR THIRD ACURA AND WE HAVE NEVER SEEN THIS BEFORE. LOOKING AT THIS BOARD, I SEE MULTIPLE COMPLAINTS REGARDING TL DASHBOARD CRACKING. HOPE ACURA WILL EVALUATE THIS ISSUE AND DETERMINE WHETHER OR NOT THERE IS ANY DANGER TO FRONT SEAT PASSENGERS. *TR
MY 2004 ACURA TL HAS A DEFECTIVE DASHBOARD. I'VE SEEN CRACKING IN MY DASHBOARD THAT WAS DISGUISED IN THE INSTRUMENT PANEL SINCE 2007. IT ORIGINALLY LOOKED LIKE THE CRACK WAS PART OF THE DESIGN ABOVE THE INSTRUMENT PANEL. IN THE PAST THREE YEARS, THE CRACKING HAS SPREAD ALL OVER THE DASHBOARD TO THE PASSENGER SIDE COMPRIMISING THE INTEGRITY OF THE AIRBAG DEPLOYMENT FEATURE IN MY VEHICLE. I HAVE RECEIVED NOTHING FROM ACURA CORPORATE FOR AN OBVIOUS DASHBOARD DESIGN FLAW FOR 2004-2006 ACURA TL MODELS. ACURA CORPORATE SAYS THAT CRACKED DASH IS A RESULT OF WEAR AND TEAR. MY CONCERN IS THE SAFETY OF THE AIRBAG DURING NORMAL DEPLOYMENT AND WHETHER OR NOT IT WILL PROTECT MY FAMILY IN THE EVENT OF AN IMPENDING ACCIDENT. *TR
DASHBOARD HAS CRACKED (~10+ INCHES) NEED AIRBAG SEEM. CRACK IS LARGE. MAY RESULT IN HIGH VELOCITY DEBRIS DURING AIR BAG DEPLOYMENT. MAY RESULT IN IMPROPER AIR BAG DEPLOYMENT. *TR
THE TRANSMISSION SEEMS TO BE FALLING OUT OF GEAR. ITS AN AUTOMATIC AND WHEN I PUT IT INTO DRIVE SOMETIMES IT DOESN'T GO ALTHOUGH THE RPM STILL GOES UP AND GAS IS STILL BEING PUSHED SO IM PRETTY SURE THE CAR THINKS ITS GOING WHEN ITS NOT. WHEN I WAS DRIVING ON A BUSY ROAD MY ACURA DECIDED TO FALL OUT OF SHIFT AS I WAS TURNING. SO, EVERYTHINGS GREAT AND THEN ALL OF A SUDDEN MY CAR WONT GO INSTEAD ITS JUST ROLLING EVEN THOUGH I GIVE IT GAS AND THE RPM GOES UP. *TR
THERE APPEARS TO BE A DEFECT WITH THE AIR BAG SYSTEM. THE WARNING LIGHT WAS INTERMITTENTLY ILLUMINATED, AND IT NOW REMAINS LIT NEARLY EVERY TIME THE VEHICLE IS DRIVEN. I BROUGHT THE CAR INTO THE DEALERSHIP (ACURA OF STEVENS CREEK IN CALIFORNIA). THEY SEE THE AIR BAG SYSTEM ISSUE, BUT WILL NOT TAKE A LOOK AT THE CAR FOR LESS THAN $180. I UNFORTUNATELY DON'T HAVE $180 FOR JUST A LOOK (THIS AMOUNT DOES NOT INCLUDE THE COST TO FIX THE PROBLEM). THE WORST PART IS THAT THIS APPEARS TO BE A KNOWN PROBLEM UNDER WARRANTY, BUT THEY REFUSE THE LOOK AT THE CAR UNLESS I PAY $180. I AM EXTREMELY ANGRY THEY WOULD PUT MY FAMILY AND ME IN UNNECESSARY DANGER LIKE THIS. ALSO, IF THIS IS A KNOWN DEFECT, THEY SHOULD REPAIR ALL THEIR CARS ON THE ROAD AND NOT SUBJECT PEOPLE TO DANGERS LIKE THIS. *TR
A SMALL CRACK DEVELOPED ON THE DASHBOARD ON LEFT SIDE OF THE PASSANGER SIDE AIRBAG. OVER TIME, THE CRACK HAS GROWN AND ANOTHER CRACK HAS DEVELOPED ON THE RIGHT SIDE ALONG THE PASSANGER SIDE AIRBAG. BOTH CRACKS ARE OF EQUAL LENGTH RUNNING FROM THE TOP OF THE DASHBOARD DOWN PAST THE AIRBAG. THIS DEFINITELY LOOKS LIKE A RECALL ISSUE OR ACURA NEEDS TO PAY FOR THE PART TO BE FIXED AND/OR REPLACED. *TR
DASHBOARD HAS STARTED CRACKING FROM 85000 MILES ONWARDS. NOW BY 124000 MILES, THE DASH HAS SO MANY CRACKS THAT I AM WORRIED THAT THE AIRBAGS MAY POP OUT ANYTIME SOON. THIS IS A BIG SAFETY CONCERN. *TR
SEVERAL TIME MY RIGHT BRAKES HAVE COMPLETELY LOCKED UP FOR A FEW SECONDS WITH NO WARNING. THIS CAUSE CAR TO VEER OFF TO THE RIGHT NEARLY CAUSING AN ACCIDENT. THIS HAS HAPPENED MULTIPLE TIMES AND CAN BE RECREATED. *TR
IN 2010 I TOOK MY TL IN BECAUSE MY DASH WAS SHOWING CRACKS IN IT, ACURA REP TOLD ME THAT THEY WERE AWARE THAT OWNERS OF OTHER TL 'S WERE COMPLAINING ABOUT IT TOO. BUT HE TOLD ME THERE WAS NOTHING HE COULD DO. AS OF TODAY 08 11 2014 I HAVE 11 BIG CRACKS IN IT. ACURA NEEDS TO RECALL THEM AND FIX THIS. *TR
THE DASHBOARD STARTED CRACKING AND KEEPS GETTING LONG WHERE THE AIRBAG IS ON PASSENGER SIDE. *JS
WHILE CLEANING THE INSIDE OF MY 2004 ACURA TL, I NOTICED THAT THE DASHBOARD OVER THE PASSENGER AIRBAG WAS CRACKING. THE CRACKING IS IN A SYMMETRICALLY RECTANGULAR SHAPE DIRECTLY OVER THE AIRBAG. I CHECKED WITH ACURA AND THEY CLAIM THAT THERE IS NO RECALL OR MARKET ACTION REGARDING THIS DEFECT. I THEN GOOGLED "ACURA CRACKED DASHBOARD" AND WAS ASTONISHED TO FIND MANY OTHER OWNERS WITH THE SAME PROBLEM AND ACURA CLAIMS NO LIABILITY FOR THIS DEFECT. I AM CONCERNED THAT THE CRACKING MAY MANIFEST AS HAS HAPPENED WITH OTHER COMPLAINTS I SAW ON THE INTERNET. NOT ONLY IS THIS UNSIGHTLY, BUT FROM A SAFETY STANDPOINT, THE CONTINUED CRACKING MAY COMPROMISE THE INTEGRITY OF THE DASHBOARD, ULTIMATELY DEPLOYING THE AIRBAG UNNECESSARILY. ALTHOUGH THE REPRESENTATIVE FROM ACURA TOLD ME THAT THEY HAVE RECEIVED NUMEROUS OTHER COMPLAINTS, THEY REFUSE TO ACKNOWLEDGE THAT THIS IS A MANUFACTURER'S DEFECT AND ONLY SAID THAT I SHOULD TAKE MY VEHICLE TO AN ACURA DEALER AND SELF-PAY FOR ANY REPAIRS. WITH THE NUMEROUS COMPLAINTS, THIS IS OBVIOUSLY A SYSTEMIC PROBLEM AND SHOULD REQUIRE ACURA TO PAY FOR ANY REPAIRS BEFORE AN INJURY OCCURS. I DID SEE ANOTHER MARKET ACTION INVOLVING ACURA AND HONDA AIRBAGS BUT ACURA STATES THAT THIS IS UNRELATED TO THE CRACKING OF THE DASHBOARD ON THE 2004 ACURA TL'S. *TR
A SMALL CRACK DEVELOPED ON THE DASHBOARD ON LEFT SIDE OF THE AIRBAG. OVER TIME, THE CRACK HAS GROWN AND ANOTHER CRACK HAS DEVELOPED ON THE RIGHT SIDE ALONG THE AIRBAG. BOTH CRACKS ARE OF EQUAL LENGTH RUNNING FROM THE TOP OF THE DASHBOARD DOWN PAST THE AIRBAG. *TR
REAR VIEW MIRROR BEGAN TO DISCOLOR, CHANGES COLORS, AND CONTINUES TO MAKE VARIOUS FORMATIONS WITHIN THE GLASS. ADDITIONALLY, THE MIRROR HAS CLOUDED. IN RESEARCHING THE ISSUE, INTERNET ARTICLES AND THE DEALERS INDICATE THAT THE MIRROR CONTAINS GAS AND FLUIDS THAT DIMINISH GLARE AT NIGHT, BUT FAILS DUE TO HEAT WITHIN THE VEHICLE. IF I DO NOT REMOVE AND REPLACE THE MIRROR, THE MIRROR SUPPOSEDLY WILL START TO LEAK CORROSIVE FLUIDS ONTO THE INTERIOR PORTIONS OF THE VEHICLE AND THE MIRROR ITSELF HAS THE POTENTIAL TO EXPLODE. SO, WE HAVE A KNOWN ISSUE; A NON-FUNCTIONING REAR VIEW MIRROR; AND A PART THAT HAS THE POTENTIAL TO INJURE VEHICLE OCCUPANTS... *TR
THE DASH JUST ALWAYS HAD A LINE IN IT. IT LOOKED AS IF IT IS WHERE THE AIRBAG IS. AND NOW IT JUST STARTED TO CRACK. I'M JUST NOT SURE IF IT IS A SAFETY HAZARD OR NOT AND IF THE AIRBAG WILL STILL WORK. *JS
DASHBOARD CRACKED ON PASSENGER AIRBAG AND KNOW HAS STARTED CRACKING ALL OVER DASHBOARD IN A MATTER OF A DAY, ACURA SHOULD BE RESPONSIBLE FOR THIS AS THIS CAR HAS BEEN MAINTAINED BY ACURA FOR THE LIFE OF THE PRODUCT. *TR
DASHBOARD DEVELOPED 9 CRACKS IN ONE DAY. SEVERAL CRACKS RUN ACROSS THE PASSENGERS SIDE AIR BAG. MAY BE A SAFETY ISSUE ALONG WITH DEFECTIVE PARTS. *JS
WALKED OUT TO MY CAR ONE MORNING AND FOUND MY DASH TO BE CRACKED. A BIG CRACK IN THE CENTER. THE CAR IS A 2004 MODEL, BUT I OWNED A 1984 CAR AND THE DASH NEVER CRACKED. THERE ARE A LOT OF THE SAME COMPLAINTS ONLINE WITH THE SAME MODEL OF CAR AND YEAR. THIS IS A MANUFACTURE DEFECT AND NEEDS TO BE RECALLED. *TR
WHILE I WAS DRIVING, I HEARD A BUZZING NOISE. I TURNED TO MY PASSENGER SIDE TO REALIZE MY DASHBOARD AIRBAG WAS CRACKING! THIS NEEDS TO BE RECALLED! *TR
WITHIN A 24-HOUR PERIOD, NUMEROUS CRACKS APPEARED ON THE TOP OF THE DASHBOARD. MOST NOTICEABLE ARE TWO CRACKS THAT OUTLINE THE PORTION OF THE DASH THAT COVERS THE PASSENGER SIDE AIR BAG. MY CONCERN IS THAT THIS CONDITION WILL AFFECT THE OPERATION OF THE AIRBAG AND ITS DEPLOYMENT WHEN ACTIVATED IN A CRASH. THIS CONDITION COULD BE A DANGER TO THE PASSENGER. *TR
I HAD TO SLAM ON MY BRAKES TODAY TO AVOID HITTING A CAR. THE ABS KICKED IN LIKE IT SHOULD AND I HEARD THE CLICKING OF IT GOING ON AND OFF. I STOPPED IN TIME BUT NOTICED WHEN I STEP ON MY BRAKE NOW, IT GOES ABOUT HALF WAY DOWN BEFORE THEY START TO ENGAGE. II DID A SEARCH AND FOUND THE FOLLOWING TSB 07-041. THIS IS A SAFETY ISSUE! HONDA IS RECALLED THE ODYSSEY VEHICLES FOR THE SAME ISSUE. IT IS A KNOWN ISSUE IN 2004 THROUGH 2006 ACURA TL AND NO ACTION IS BEING TAKEN. THIS IS THE SECOND INSTANCE AT 64000 MILES. THE FIRST INSTANCE WAS AT 25,792 MILES (03/10/08) AND ACURA REPLACED THE VSA MODULATOR. VARIOUS ONLINE BLOGS REPORT OTHERS HAVING THE SAME ISSUE. *TR
THE REAR BRAKE LIGHTS OF THIS ACURA TL WERE FAILING TO TURN ON WHEN PRESSING ON THE BRAKE PEDAL OR WERE EXTREMELY DIM. ANOTHER DRIVER NOTIFIED ME WHEN HE NEARLY REAR ENDED THE CAR. THE PROBLEM WAS DETERMINED TO BE A FAULTY BRAKE SWITCH, WHICH SEEMS TO BE A COMMON ISSUE ON MANY (2004+) TLS BASED ON THE TL FORUMS. HONDA/ACURA HAS ISSUED A NEW REPLACEMENT PART WITH UPDATED PART NUMBER AS WELL. THIS PART SHOULD BE SWAPPED OUT ON ALL AFFECTED MODELS TO PREVENT REAR END COLLISIONS! *JS
WE PURCHASED AN ACURA TL IN 2013 AS A THIRD OWNER. WE LOVE THE CAR AND IS ALWAYS GARAGE KEPT. HOWEVER, ONE DAY SUDDENLY CRACKS STARTING APPEARING ALONG THE DASHBOARD ON THE PASSENGERS SIDE. ALSO, THE CRACKS PROPAGATED ALONG THE DRIVER'S SIDE TOO. WHEN I CHECKED ONLINE, I WASN'T THE ONLY ONE WITH THIS ISSUE. THERE ARE SEVERAL HUNDREDS OF PEOPLE WITH THIS ISSUE. I CALLED ACURA AND THEY DID NOT TAKE RESPONSIBILITY FOR A DEFECTIVE PART. I HAVE A MASTER'S DEGREE IN MANUFACTURING SYSTEMS ENGINEERING FROM UNIVERSITY OF KENTUCKY AND A BACHELOR'S DEGREE IN MECHANICAL ENGINEERING. I WORK WITH PLASTIC & STEEL COMPONENTS WITH DESIGN AND MANUFACTURING DAY IN DAY OUT. I CAN TELL YOU CONFIDENTLY THAT IT IS A 'DEFECTIVE' PLASTIC PART. IT'S NOT ABOUT THE MONEY FOR ME, IT'S THE SAFETY CONCERN I HAVE. IN CASE OF AN ACCIDENT, I DO ANTICIPATE THE DASHBOARD PLASTIC CHIPS ACTING AS A SHRAPNEL AND CAUSING INJURY TO THE PASSENGER/DRIVER. I REALLY WISH YOU COULD DO SOMETHING ABOUT THIS. APPRECIATE YOUR HELP. REGARDS *JS
MY SON PURCHASED A NEW 2004 ACURA TL FROM THE ELK GROVE CA DEALERSHIP WITH MONEY HE SAVED WHILE IN THE NAVY. HE HAS HAD THE CAR AND MAINTAINED IT THROUGH THE END OF LAST YEAR BUT HAS BEEN AWARE FOR AWHILE THAT THE TRANSMISSION IS IN NEED OF REPLACING. THERE WAS A NHTSA RECALL (04V176000) APRIL 15, 2004 FOR POWER TRAIN TRANSMISSIONS LIKE THE AUTOMATIC TRANSMISSION IN MY SON'S CAR AND MOTOR TREND MAGAZINE POSTED THAT IT POTENTIALLY 1,000,796. WE BELIEVE THAT OUR SON'S CAR HAS THE SAME PROBLEM, WHETHER OR NOT THE VIN WAS IN THE EXACT LOT SELECTED FOR THE OFFICIAL RECALL. WHEN MY SON GOT OUT OF THE NAVY, HE MOVED AROUND QUITE A BIT WHILE FINISHING HIS BACHELOR'S DEGREE AND DID NOT RECEIVE ANY INFORMATION REGARDING THIS MATTER FROM ACURA AND DID NOT HEAR ABOUT IT OTHERWISE. WE HAVE TAKEN THE CAR TO THE FREMONT, CA ACURA DEALERSHIP BUT THEY ARE REFUSING TO ACKNOWLEDGE ANY CULPABILITY OR REPLACE THE TRANSMISSION, THOUGH THERE ARE OBVIOUS, WELL-KNOWN, HISTORICAL TRANSMISSION ISSUES WITH ACURAS. REFUSAL IS, OF COURSE, THE FIRST LINE OF DEFENSE IN CORPORATE AMERICA, BUT WE HATE TO SEE HIS HARD EARNED MONEY ($30K+) SPENT ON WHAT WAS SUPPOSED TO BE A HIGH-PERFORMING, LUXURY VEHICLE. *TR
AIRBAGS ARE ABOUT TO BLOW THRU THE DASH. THE AIRBAG LIGHT STAYS ON MOST OF THE TIME AND THE DASH IS CRACKING REALLY BAD AROUND THE DASH. THE CRACK STARTED JUST AROUND THE AIRBAG CRACKING THE PERFECT SHAPE OF THE AIRBAG. NOW IT IS CRACKING ALL AROUND THE AIRBAG. SEEMS AS THO THE AIRBAGS COULD COME OUT AT ANY TIME. *TR
WE PURCHASED A 2004 ACURA TL FROM A LOCAL OWNER. AFTER WE PURCHASED THE CAR, THE DASHBOARD STARTED CRACKING EVERYWHERE! THERE ARE PROBABLY OVER 15 CRACKS IN THE DASHBOARD. I CALLED ACURA & THEY TOLD ME I WASN'T A LOYAL CUSTOMER & THE CAR IS TOO OLD! THEY SAID IT WOULD BE AROUND $1700 TO REPLACE THE DASHBOARD & THEY WOULD CHARGE ME $1300!!! VERY NICE OF THEM, RIGHT! WRONG!!!! I SENT A LETTER TO THE VICE PRESIDENT OF ACURA ALONG WITH MANY OTHER PEOPLE TO THE HEADQUARTERS. THERE RESPONSE WAS STILL THE SAME! I ALSO SENT THEM PICTURES OF THE CRACKED DASHBOARD & IT JUST KEEP GETTING WORSE. WHO ELSE CAN WE FILE COMPLAINTS WITH? MY 2005 ACURA TL DASHBOARD CRACKED AS WELL BUT THEY REPLACED IT FREE OF CHARGE SAYING THEY HOPED TO EARN MY BUSINESS. WHEN MY 2005 ACURA TL PAINT FADED AL OVER THE CAR, THEY WOULD NOT TOUCH IT! THEY SAID IT WAS BECAUSE I LIVED IN NORTH CAROLINA!! AND, I WASN'T A LOYAL CUSTOMER BECAUSE I HAVE ONLY OWNED 3 ACURAS!!! *TR
ONGOING PROBLEMS WENT TO DEALER TOLD WAS FINE. EXPERIENCE LEAKS AND NOISE ISSUES WAS TOLD NO PROBLEM. BACK TO DEALER WAS TOLD SOMETHING WRONG WITH STEERING RACK , POWER STEERING PUMP AND LEAK SOMEWHERE. VEHICLE HAD SEVERAL RECALLS IN PAST FOR SAME PROBLEMS. *TR
THE DASH HAS BEGUN TO CRACK AND I FEAR IT IS GOING TO WEAKEN THE DASH WHERE MY AIR BAGS ARE LOCATED, RESULTING IN A DEPLOYMENT. *TR
DASHBOARD CRACKED SUDDENLY ABOVE THE PASSENGER AIRBAG COMPARTMENT EXPOSING THE AIRBAG COMPARTMENT TO THE SUN THROUGH THE CRACK. DASHBOARD ALSO DEFORMED AND APPEARS TO BE STICKING TO AIRBAG COMPARTMENT AROUND THE EDGES ON THE TOP. THE CRACK IS GROWING. THE CRACK INITIALLY FORMED SUDDENLY WHILE I WAS DRIVING, AND MADE A LOUD CLAP, WHICH COULD STARTLE DRIVERS. I AM CONCERNED THAT THE AIR BAG COULD FAIL DUE TO THIS DEFECT AND FURTHER CRACKS COULD FORM SUDDENLY MAKING STARTLING NOISES WHILE DRIVING.THE SIZE OF THE CRACK AND AMOUNT OF DEFORMATION VARIES WITH TEMPERATURE.
PARKED THE CAR AT NIGHT IN THE GARAGE AS IT HAS ALWAYS BEEN SINCE I BOUGHT THE CAR NEW. CAR HAS ALWAYS BEEN PAMPERED AND HAS NEVER SPENT TIME OUTSIDE OF A GARAGE EXCEPT FOR RARE OCCASIONS VISITING FAMILY OUT OF TOWN FOR THE WEEKEND. EVEN WITH THAT, THE CAR MAYBE SPENDS A TOTAL OF 30 SOME ODD DAYS A YEAR IN TIME SITTING IN THE SUN. WENT TO TAKE THE CAR OUT TO THE STORE THE NEXT MORNING AND NOTICED A LARGE CRACK GOING FROM THE WINDSHIELD TOWARDS THE PASSENGER SEAT ACROSS THE AIR BAG. THE NEXT DAY 2 MORE CRACKS APPEARED, AND THE NEXT DAY AN ADDITIONAL 2 CRACKS. FOR A CAR THAT HAD BEEN BEYOND WELL KEPT AND PAMPERED, NOT TO MENTION A 'LUXURY' CAR, SHOULD NOT BE IN THIS STATE. I HAVE FRIENDS WITH ACURAS AND HONDAS MUCH OLDER THAN MINE THAT HAVE SPENT THEIR ENTIRE LIVES SITTING OUTSIDE IN THE TEXAS HEAT AND HAVE NOT A SINGLE CRACK ON THE DASHBOARD, YET MINE WHICH HAS LIVED A "SHELTERED" LIFE HAS OVER 6 NOW. AFTER MUCH RESEARCH ON THE WEB, I NOTICED I AM NOT THE ONLY OWNER WITH THIS ISSUE. WHAT MAKES THIS MORE ANNOYING IS LOOKING AT PICTURES POSTED FROM OTHER OWNERS, THE PLACES WHERE THE CRACKS FORM AND GROW ARE ALMOST NEARLY IDENTICAL. THIS IS COMPLETELY UNACCEPTABLE FOR THIS BRAND OF VEHICLE AND THE FACT THAT A RECALL OR AN OFFER FORM ACURA TO REPLACE THIS DASHBOARDS HAS NOT BEEN MADE. ONE OR TWO PEOPLE HAVING THE ISSUE CAN BE OVER LOOKED. HUNDREDS OF PEOPLE HAVING THE SAME ISSUE IN THE SAME LOCATIONS IS A DEFECT. ACURA SHOULD BE HELD RESPONSIBLE FOR THIS. I BOUGHT THIS CAR BECAUSE
PROBLEM WITH POWER STEERING HOSE LEAKING CAUSING SMOKE UNDERNEATH THE HOOD. I READ ON ACURA WEBSITE THAT THERE WAS A RECALL FOR THE POWER STEERING HOSE LEAKING FOR 2004-2008 ACURA TL. I AM EXPERIENCING THIS PROBLEM AND READ IT CAN CAUSE A FIRE UNDERNEATH THE HOOD. *TR
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT A CRACK HAD DEVELOPED ACROSS THE DASHBOARD. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD ALLOW THE AIR BAG TO DEPLOY INADVERTENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 123,000.
DASH BOARD DRIVER TO PASSENGER SIDE MANY LARGE LONG CRACKS. ACURA TL OWNERS GET NO RESPONSE FROM ACURA MOTOR COMPANY ON THIS DEFECT. *TR
I OWN A 2004 ACURA TL THAT I PURCHASED IN APRIL 2013. AFTER I HAD THE CAR A MONTH IT BEGAN TO RIDE ROUGH WHERE THE DRIVE IS NORMALLY SMOOTH FOR ABOUT A DAY. AFTER A DAY THE ENGINE LIGHT CAME ON, THEN ABOUT AM HOUR LATER THE VSA AND TEMPERATURE GAUGE IGNITED, THEN THE CAR WOULD NOT ACCELERATE ANY MORE. THE MANUAL INFORMED ME TO RESTART THE CAR IN ORDER TO CLEAR THIS CONDITION, AND IT NORMALLY WORKS ONLY TEMPORARILY. THIS SAME PROBLEM MAY OCCUR AGAIN THE NEXT DAY, COUPLE OF DAYS OR A WEEK, BUT IT IS AN CONTINUOUS PROBLEM THAT OFTEN PUTS ME IN COMPROMISED AND DANGEROUS TRAFFIC SITUATIONS. I HAVE SPENT THOUSANDS OF DOLLARS AT SEVERAL DEALERS AND OTHER MECHANICS TRYING TO GET THE ISSUE RESOLVED AND HAVE BEEN TOLD OVER AND OVER THAT THEY CAN NOT DETECT A PROBLEM WITH THE CARE OR THEY ARE NOT CODES DECIPHERED BY THE DIAGNOSTICS THAT SHOULD CAUSE THAT CAN BE FIXED TO RELIEVE THIS CONDITION. THE DEALER SAID THAT THE CODES ARE ERASED ONCE THE CAR IS TURNED OFF THEN BACK ON, AND THE DEALERS THAT SAY THEY SEE THE CODES SAY THE CODES DOES ILLUSTRATE A PROBLEM. *TR
CRACK ON DASHBOARD ON PASSENGER SIDE AIRBAG. THERE HAS BEEN NO ACCIDENT. DEALER WILL NOT FIX IT AS THERE IS NO WARRANTY LEFT. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Acura TL → · Every TL year → · How the figures are calculated →