Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. TOLD BY ACURA DEALER TO DISABLE THE FRONT AIRBAG. I TOLD THEM NO. THEY SAID THEY WOULD CALL BECK AND I HAVE NOT HEARD FROM THEM YET.
IN MARCH, 2016 I RECEIVED A RECALL LETTER ABOUT THE DRIVER SIDE AIRBAG FROM ACURA. FINALLY ON 8/19/2016 (FIVE MONTHS LATER) I RECEIVED A CALL FROM APPLE TREE ACURA TO MAKE AN APPOINTMENT TO FIX THE AIRBAG. ON 8/23/2016 I DROPPED MY VEHICLE OFF AT APPLE TREE ACURA. WHEN I PICKED MY VEHICLE UP I WAS TOLD THAT THE AIRBAG WAS FIXED. BUT, ON THE INVOICE IT STATES THAT "CLIENT ADVISED THAT THE VEHICLE IS SUBJECT TO ONE OR MORE RECALLS AFFECTING THE DRIVERS AND/OPR PASSENGERS FRONT AIRBAG INFLATORS. REDESIGNED AIRBAG INFLATORS ARE NOT AVAILABLE FOR INSTALLATION AT THIS TIME. ONCE REDESIGNED PARTS ARE AVAILABLE, THE REGISTERED OWNER WILL RECEIVE NOTICE TO RETURN FOR REPLACEMENT OF THE COMPONET. OPEN RECALL. REPLACED DR AIRBAG INFLATOR." PLEASE REVIEW ATTACHED RECALL LETTER AND INVOICE. THE CUSTOMER SERVICE PERSON NEVER ADVISED ME OF ANYTHING, HE GAVE ME THE INVOICE THEN DISAPPEARED. IT TOOK FIVE MONTHS AND ABOUT TEN PHONE CALLS TO EVEN GET AN APPOINTMENT. MOST OF MY CALLS WENT TO VOICEMAIL WITH NO RETURN CALLS. ON 8/29/2016 I CALLED NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), I WAS PUT ON HOLD AND THEN DISCONNECTED. I HAD GIVEN THE PERSON MY CALL BACK NUMBER BUT IT HAS BEEN FIVE HOURS AND NO ONE HAS CALLED ME BACK. IT SEEMS THAT ACURA AND THE NHTSA ARE AVOIDING QUESTIONS AND CONCERNS ABOUT THIS RECALL. I WOULD LIKE TO KNOW WHEN AND IF MY VEHICLE WILL BE SAFE TO DRIVE?
TAKATA RECALL - I RECEIVED A RECALL NOTICE(NHTSA RECALL 16V-061) IN MARCH 2016. AS OF TODAY, NO ADDITIONAL INFORMATION HAS BEEN RECEIVED IN REGARD TO THE STATUS OF THIS ISSUE. WE ARE APPROACHING 6 MONTHS, WHICH SEEMS EXCESSIVE GIVEN THE DANGER THAT THE AIRBAG DEPLOYMENT COULD CAUSE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
RECALL 16V-061. RECEIVED RECALL NOTIFICATION FROM ACURA MARCH 2016. IT HAS BEEN WELL OVER 60 DAYS AND NO FURTHER INFO FROM ACURA ABOUT PARTS AVAILABILITY. I HAVE CONTACTED DEALER TWICE WHERE ORIGINAL PURCHASE WAS MADE(PARK ACURA) AND WAS TOLD THE PARTS ARE NOT YET AVAILABLE FROM ACURA.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO VEHICLE MOTOR COMPANY FAILURE TO CORRECT AIRBAG RECALL DEFECT IN A TIMELY MANNER. *SMD
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT PROVIDED.
TAKATA RECALL - MY COMPLAINT IS BECAUSE OVER 2 MONTHS HAVE GONE BY SINCE THE FIRST TIME (MAY 05TH) I CONTACTED THE ACURA DEALER IN ORDER TO SCHEDULE THE AIR BAGS REPLACEMENT. THEY HAVE FAILED TO SOLVE WITHIN 60 DAYS OF OUR FIRST ATTEMPT TO SCHEDULE REMEDIATION. WE WERE APPOINTED A LOANER BUT THAT JUST SEEMS TO MAKE ACURA LOSE THE SENSE OF URGENCY FOR THE REMEDIATION.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL -- I FIRST LEARNED THAT MY VEHICLE WAS PART OF THE TAKATA RECALL IN MARCH 2016, WHEN I TOOK THE CAR IN FOR REGULAR SERVICE. AT THAT TIME, THE DEALERSHIP SAID THAT PARTS WERE NOT AVAILABLE. THEY DID NOT INSTRUCT ME TO STOP DRIVING THE CAR, WARN ME OF THE SERIOUSNESS OF THE RECALL, OR OFFER ME A RENTAL. INSTEAD, I DROVE THE CAR UNTIL EARLY MAY, AND THEN CALLED TO CHECK ON THE STATUS OF PARTS. WITH PARTS STILL NOT AVAILABLE, THE DEALERSHIP THEN INSTRUCTED ME TO STOP DRIVING THE VEHICLE AND PUT ME IN A RENTAL. NOW, AFTER 2 MONTHS OF DRIVING A RENTAL AND 4 MONTHS OF KNOWING ABOUT THE RECALL, I STILL CANNOT GET ANY INFORMATION FROM ACURA ABOUT WHEN MY PARTS WILL BE AVAILABLE. MY CAR IS SITTING IN MY GARAGE WITH A DEAD BATTERY AND POTENTIALLY ADDITIONAL DAMAGE FROM THE PROLONGED STORAGE, I'M DRIVING A MUCH CHEAPER VEHICLE THAN THE ONE I PURCHASED AND AM STILL PAYING FOR, AND ACURA JUST KEEPS SAYING THAT THEY DON'T HAVE PARTS. I AM VERY FRUSTRATED AND EITHER WANT MY PARTS AND MY VEHICLE REPAIRED IN THE NEAR FUTURE OR WANT ACURA TO FACILITATE THE TRADE-IN OF MY VEHICLE FOR A 2017 MODEL, WHICH IS NOT RECALLED, BY MAKING UP SOME OF THE DIFFERENCE BETWEEN THE TRADE-IN VALUE OF MY VEHICLE AND THE COST OF A 2017 MODEL.
TAKATA RECALL. MY COMPLAINT IS THAT ACURA AND/OR MCGRATH ACURA DEALERSHIP IN MORTON GROOVE ILLINOIS IS NOT SUPPORTING THIS RECALL. I RECEIVED A RECALL NOTICE IN THE MAIL FROM ACURA, BACK IN FEBRUARY,2016, STATING MY VEHICLE IS PART OF THIS RECALL. IN FEBRUARY OR MARCH, I CALLED MCGRAFH ACURA DEALERSHIP IN MORTON GROOVE, ILLINOIS AND WAS TOLD THEY WOULDN'T HAVE PARTS UNTIL THE SUMMER. I CALLED THE SAME DEALER TODAY,7/6/2016, AND WAS TOLD PARTS WERE NOT THERE FOR MY SUV. SERVICE DEPARTMENT SAID PARTS WERE TRICALLING IN FROM ACURA AND THEY ARE APPROXIMATELY 200 PEOPLE AHEAD OF ME. SO I'M ON A WAITING LIST WITH NO DEFINITE TIME WHEN THEY WILL DO THE RECALL. HAVE YOU HAD OTHER COMPLAINTS LIKE THIS? THEIR RECALL NOTICE STATES MY SAFETY IS AT RISK BUT THEY DON'T' SEEM TO CONCERNED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO NO RESPONSE AFTER SEVERAL REQUESTS TO DEALERSHIP TO REPAIR DEFECTIVE AIRBAGS. *SMD
FOLLOW UP LETTER FROM ACURA ABOUT AIR BAG, GIVEN A CASE# 04667931, AND PROMISED A LOANER CAR THROUGH DEALER; CENTER ACURA IN SHERMAN OAKS, CA. CONTACTED DEALER, REFUSED TO GIVE A LOANER CAR. CALLED ACURA BACK, NEVER HEAR ANYTHING!
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE WITHIN A REASONABLE TIME FRAME TO REPAIR DRIVERS FRONT AIRBAG INFLATOR RECALL. CONSUMER STATES DEALERSHIP USED RECALL TO PRESSURE THEM INTO PURCHASING A NEW VEHICLE. *SMD
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND THE DEALER STATED THAT THE PARTS MIGHT NOT BE AVAILABLE UNTIL MID AUGUST OF 2016. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME OF THE RECALL REPAIR. THE DEALER WAS CONTACTED FOR MONTHS AND UPON SPEAKING TO THE MANUFACTURER THEY HAD NO ADDITIONAL INFORMATION OTHER THAN THE CONTACT MIGHT HAVE TO WAIT. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE
I PURCHASED MY 2014 HONDA ACURA RDX FROM VANDERGRIFF ACURA IN 2014. I HAVE RECEIVED A SAFETY RECALL ON IT FOR FAULTY AIRBAGS. MY HUSBAND AND I ARE RETIRED, AND ARE VERY WORRIED ABOUT OUR CAR WE CAN'T DRIVE. WE DID GET A RENT CAR. IN THE RECALL LETTER, IT STATES WE SHOULD GET THE AIRBAG INSTALLED BY THE SUMMER. I HAVE AN EMAIL FROM AN EMPLOYEE OF VANDERGRIFF ACURA, THAT IT MIGHT BE FALL BEFORE WE GET IT INSTALLED. RIGHT NOW, OUR BEAUTIFUL CAR IS SITTING IN THE GARAGE, HAS BEEN FOR 1 MONTH. WE REALLY CAN'T IMAGINE IT THERE UNTIL FALL? IS IT HARD ON A CAR TO LEAVE IT LIKE THIS? WE ARE WORRIED AND JUST DO NOT KNOW WHAT TO DO. WE PAID $32,000.00 FOR THIS CAR IN 2014, AND NOW WE FEEL LIKE VANDERGRIFF ACURA KNEW AT THE TIME THEY SOLD US THIS AUTO, THAT THE AIRBAGS WERE FAULTY, AND THEY PUT OUR LIVES AT DANGER.MY EMAIL ADDRESS IS [XXX] AND MY MAILING ADDRESS IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2014 ACURA RDX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL NOISE. THE DEALER DIAGNOSED THAT THE DRIVER SIDE STRUT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE DEALER AND MANUFACTURER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR AND ONLY INDICATED THAT THE PART MAY BECOME AVAILABLE MID SUMMER 2016. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2014 ACURA RDX. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE'S AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED AN INTERIM NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE MANUFACTURER ONLY INDICATED THAT THE PARTS MAY BECOME AVAILABLE BY MID SUMMER 2016. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE DEALER WOULD BE SUPPLIED WITH THE PARTS AND THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT HEARD AN ABNORMAL NOISE IN THE REAR OF THE VEHICLE WHILE DRIVING OVER DIVOTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR SHOCK ABSORBERS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,253....UPDATED 04/26/16 *BF
WE HAVE TWO 2014 RDX'S. WIFE HIT A DEER WITH DAMAGE TO THE RIGHT FRONT LIGHT AND RIGHT FRONT QUARTER PANEL. SUPPOSE TO BE A 3700.00 REPAIR BUT WHEN BODY SHOP DROVE RDX INTO THEIR BUILDING IT CAUGHT FIRE AND NOW WE HAVE A TOTALED 40,000 RDX. EVERYBODY HAS SAID THEY CAN'T EVER REMEMBER A ACURA EVER CATCHING ON FIRE. IN TALKING WITH A ACURA MECHANIC HE MENTIONED SOMETHING ABOUT THEY HAD SOME ELECTRICAL ISSUES ON THESE VEHICLES BUT NOTHING WAS PROVEN. WE ARE WAITING ON THE RESULTS FROM THE ELECTRICAL ENGINEERS THAT THE INSURANCE PEOPLE HAVE HIRED TO TRY TO DETERMINE IF THERE IS A PROBLEM WITH IT'S MANUFACTURING OR SOMETHING ELSE THEY ARE ASKING IF ANY THING WAS LEAKING FROM THE VEHICLE AND AS FAR AS WE KNOW IT WASN'T LEAKING SINCE WE KEPT DRIVING IT UNTIL WE TOOK IT TO THE BODY SHOP. MY PROBLEM IS I DON'T WANT TO PARK THE OTHER RDX IN MY GARAGE NOT KNOWING IF THE VEHICLE HAS A MANUFACTURING ELECTRICAL PROBLEM. THE MECHANIC TOLD ME TO DISCONNECT MY BATTERY CABLE IF I WAS WORRIED. I DON'T FINE THAT AS A SOLUTION TO THE PROBLEM. THE OTHER PROBLEM WE HAVE IS THE CAR WAS BEING DRIVEN AND THEY PULL IT INTO THEIR SHOP WHERE THEY HAVE WORKED ON HONDA'S AND ACURA'S FOR A LOT OF YEARS AND THIS MODEL CATCHES ON FIRE. SOMETHING ISN'T RIGHT. MY WIFE TOOK SOME PICTURES ON HER PHONE OF HER RDX.
SECURITY SYSTEM ENGAGES ITSELF WHEN YOUR IN THE CAR WITH ALL SYSTEMS SHUT DOWN. ALSO ENGAGES ITSELF WHEN THE CAR IS ON AND IN GEAR. ALARM GOES OFF AND SECURITY LIGHT GOES ON AND CANT BE STOPPED BY KEY FOB OR TURNING THE CAR OFF. THEN TURNED THE CAR OFF AND THEN IT WOULD NOT START ALARM STILL SOUNDING THEN IT STARTED WHILE ALARM ON AND ALARM LIGHT ON AND DROVE A DISTANCE WITH ALARM SOUNDING THEN STOPED AND TURNED CAR OFG AND ALARM WENT OFF AND DID NOT RESTART ITSELF AGAIN. MY CONCERNS HAVE BEEN BROUGHT TO THE RALLYE ACURA DESLER IN ROSLYN NY WHERE CAR PURCHASED SINCE MARCH BUT NO RESPONSE. I AM CONCERNED THAT ALARM ENGAGES ITSELF WHEN I AM DRIVING AND MAY TURN THE CAR OFF. MUST BE A SHORT OR DEFECT IN THE SYSTEM. ALSO THE ALARM IS ABLE TO BE TURNED ON WHEN ALL WINDOWS ARE WIDE OPEN. THESE ARE NOT ONLY SAFTEY CONCERNS BUT SECURITY ISSUES AS WELL. THE CAR ALARM IN PROGRESS CAN BE DRIVEN OFF AND SEEMINGLY HALTED WHEN STOPPED.
THE FRONT BRAKES ON MY 2014 ACURA RDX WORE OUT AFTER ONLY 15,000 MILES. THIS IS TWO TO THREE TIMES FASTER THAN ANY PREVIOUS VEHICLE. THEY WORE OUT SO QUICKLY THAT THE BRAKES WORE ALL THE WAY DOWN TO THE ROTOR CAUSING METAL TO RUB. *TR
MY WIFE AND I PURCHASED A NEW 2014 ACURA RDX WITH NAVIGATION IN EARLY MARCH 2014. IN CONSIDER THE NAVIGATION SYSTEM AND THE BLUETOOTH INTERFACE 'UNSAFE AT ANY SPEED'. ACURA IN ITS INFINITE WISDOM DECIDED NOT TO OFFER A TOUCH SCREEN INTERFACE AND TO DISABLE MANUAL CONTROLS WHILE THE VEHICLE IS IN MOTION. 1 - THIS PREVENTS A PASSENGER FROM ENTERING TRIP DESTINATION. 2 - DETAILS OF A LOCATION MUST BE ENTERED ONE CHARACTER AT A TIME. 3 - THIS CAN ONLY BE DONE BY VOICE COMMAND FROM THE DRIVER'S STEERING WHEEL CONTROLS. 4 - AFTER PRESSING THE TALK BUTTON TWICE AND SPEAKING A LETTER, THE SYSTEMS RESPONDS WITH THREE NUMBERED CHOICES THAT MUST BE SELECTED BY PRESSING THE TALK BUTTON TWICE AND SPEAKING THE NUMBER NEXT TO THE CORRECT LETTER. THIS MUST BE REPEATED FOR EVERY LETTER IN THE PLACE NAME, STREET NAME, STREET NUMBER AND CITY. IT IS SO DISTRACTING TO BE INFINITELY MORE DANGEROUS THAN A TOUCH INTERFACE. TO MAKE MATTERS WORSE, THE PRE-LOADED MAP IS INACCURATE. FOR INSTANCE, CALIFORNIA STATE HIGHWAY 1 IS NOT CATEGORIZED AS A MAJOR ROAD. SO DIRECTIONS FROM NORTHERN CALIFORNIA TO BIG SURE FOR EXAMPLE WILL BE 2.5 HOURS LONGER THAN THEY SHOULD BE BECAUSE THE SYSTEM WANTS TO TAKE THE DRIVER DOWN TO SAN LUIS OBISPO AND THEN BACK NORTH UP THE COAST ON US 101. NEITHER THE SALES DEPARTMENT, THE SERVICE DEPARTMENT, THE MAPPING COMPANY OR ACURA CLIENT RELATIONS SEEM TO BE REAL CONCERNED. THIS WAS A TOTAL WASTE OF APPROXIMATELY $3,000. WE MUST RELY ON A GARMIN IN THE CAR TO GET ACCURATE AND SA
ACCORDING TO DEALER AND ACURA FACTORY REPRESENTATIVE, RDX HAS FLOATING BRAKE PADS INSIDE CALIPER CLIPS. THE BRAKE PADS MAKE A VERY LOUD METAL ON METAL SOUND AGAINST CALIPER CLIPS OVER BUMPS, POT HOLES AND LANE DIVIDERS. ACURA CLAIMS THIS IS A CHARACTERISTIC OF THE CAR. PHYSICS TELLS ME THAT METAL ON METAL WILL EVENTUALLY WEAR CAUSING BRAKE PAD FAILURE. DEALER IS CONCERNED AND FEELS EXPLANATION FROM ACURA IS UNSATISFACTORY. ACURA REPRESENTATIVE WILL WRITE A REPORT TO MANUFACTURER. ALL 2014 RDX MODELS HAVE SAME PROBLEM. DEALER CAN NOT SAY THAT THERE IS NOT A SAFETY PROBLEM. DEALER SAYS, "I DON'T THINK THERE IS A SAFETY PROBLEM". THERE NEEDS TO BE AN IMMEDIATE INVESTIGATION INTO THIS ISSUE, BECAUSE IT AFFECTS HUNDREDS OF RDX OWNERS. THE MANUFACTURER TO THIS POINT HAS HAD A VERY CAVALIER ATTITUDE THAT THE METAL ON METAL SITUATION JUST COMES WITH THE CAR. THE DEALER CONFIRMS,"THE NOISE ISSUE IS SUBSTANTIAL". THE DEALER HAS BENT OVER BACKWARDS TO ISOLATE THE ISSUE, BUT HAS NOT RECEIVED ANY BACK-UP OR HELP FROM THE ACURA. DEALER HAS USED RUBBERIZED PAINT AND NEW BRAKE PADS TO QUIET NOISE, BUT HAS TOLD ME THAT IT IS NOT A FIX. IT IS DONE FOR DIAGNOSES PURPOSES. AT THIS TIME THERE IS AN OPPORTUNITY BY THE FEDERAL GOVERNMENT TO PREVENT INJURY OR DEATH BEFORE IT HAPPENS DOWN THE ROAD AS THE CAR AGES AND METAL WEARS. I STRONGLY FEEL THAT FEDERAL GOVERNMENT SHOULD INTERVENE IMMEDIATELY TO CHECK THIS SITUATION OUT FOR ALL 2014 RDX OWNERS. THANK YOU
THE POWER STEERING JAMMED UP ABOUT 11 TIMES DURING A 1 MILE STRETCH OF ROAD - THE DRIVING CONDITIONS WERE PERFECTLY NORMAL - TRAFFIC AND I HAD TO RESTART THE VEHICLE 11 TIMES! THEN ON THE HIGHWAY IT AGAIN JAMMED UP AND I ALMOST GOT HIT BY A TRUCK SINCE I WAS TAKING AN EXIT. *TR
AT SLOW SPEEDS (< 30 MPH), WHEN THE VEHICLE HITS A UNEVEN ROAD SURFACE, A LOAD DRONE/CLUNK NOISE OCCURS FROM THE READ OF THE VEHICLE. THE VEHICLE WAS SERVICED AT THE DEALER AND HAD THE REAR STRUTS REPLACED. PROBLEM WAS RECTIFIED BUT NOW THE ISSUE IS SLOWLY RETURNING. THIS ISSUE IS BEING SHARED BY MANY AS DISCUSSED ON THE ACURA RDX FORUMS. *TR
THE BRAKES DO NOT STOP THE VEHICLE CONSISTENTLY. THE STORY OF MY INCIDENT GOES AS FOLLOWS: I WAS DRIVING IN DRY CONDITIONS AS I APPROACHED A STOP LIGHT AND BEGAN TO APPLY THE BRAKES. ONCE THE VEHICLE CAME TO A COMPLETE STOP THE CAR THEN BEGAN TO SLIDE INTO A BUSY INTERSECTION. THE ONLY WAY I WAS ABLE TO STOP WAS BY PUTTING THE CAR IN PARK. LUCKILY THE OTHER DRIVERS WERE ABLE TO SEE SOMETHING WAS WRONG AND DID NOT PROCEED TO DRIVE THROUGH ME. THIS HAS HAPPENED TO ME TWICE! THE OTHER TIME I WAS DRIVING UNDER WET CONDITIONS AND THE CAR DID NOT EVEN COME TO A COMPLETE STOP. IT JUST CONTINUED TO SLIDE INTO THE INTERSECTION. I AM VERY CONCERNED FOR MY SAFETY AND LIFE! ACURA DEALERSHIP REFUSES TO ADMIT THAT THERE IS ANYTHING WRONG WITH THE VEHICLE AFTER INSPECTION AND I DON'T KNOW WHAT ELSE TO DO. THE DEALERSHIP HAS CONTINUED TO DISMISS MY CONCERNS. *TR
RDX AWD UNDER ICY CONDITIONS CAN KILL TORQUE TO ALL 4 WHEELS. IN MY CASE AS SOON AS ALL TORQUE WAS LOST THE VEHICLE IMMEDIATELY STARTED SLIDING DOWN THE INCLINE. I WAS ABLE TO STEER THE VEHICLE IN A 180 DEG TURN AND SLIDE FORWARD DOWN THE HILL UNTIL TORQUE TO THE WHEELS WAS FINALLY RESTORED. THERE IS NO MENTION OF LOSS OF TORQUE IN ANY ACURA LITERATURE AVAILABLE TO ME AND ACURA REFUSED TO PROVIDE INFORMATION AFTER THE INCIDENT WAS REPORTED. I CONSIDER THIS A SERIOUS DESIGN FLAW. *TR
I TOOK MY RELATIVELY NEW ACURA TO THE POHANKA ACURA DEALER IN CHANTILLY VIRGINIA WHERE THE CAR WAS PURCHASED TO HAVE THE PASSENGER - SIDE MIRROR FIXED. IT DOES NOT ROTATE TO THE RIGHT ENOUGH FOR ME TO SEE CARS TO MY RIGHT WELL ENOUGH. THE SERVICE TECHNICIAN ([XXX]) ADMITTED THAT IT WAS A DEFECT, BUT SAID THAT IT COULD NOT BE REPAIRED BECAUSE ALL THE ACURA RDX'S WERE MADE THAT WAY AND COULD NOT BE CHANGED. THIS DEFECT IS A DANGER TO MY DRIVING AND REALLY WARRANTS YOUR INVESTIGATION. THANK YOU FOR YOUR TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ACURA RDX TECH PURCHASED 30 DAYS AGO, UP-SHIFTED WHILE PARKING INTO A PARKING SPOT IN A PARKING GARAGE. THE VEHICLE SUDDENLY AND VIOLENTLY ACCELERATED WHEN PUSHING ON THE BRAKE BEFORE A COMPLETE STOP AND RAN INTO THE CHAIN LINKED FENCE. THE DRIVER GOT A SEAT BELT BURN ON THE LEFT UPPER CHEST AND SOFT TISSUE INJURY TO THE NECK. THE FRONT PART OF THE VEHICLE GOT SIGNIFICANT BODY DAMAGE. A COUPLE INCIDENCES OF THE CAR VIOLENTLY UPSHIFTED WHEN MOVING FROM A STOP WERE ALSO NOTED BEFORE THIS ACCIDENT HAPPENED. THE CAR WAS BOUGHT BRAND NEW A MONTH AGO. THIS IS THE EXACT SIMILAR INCIDENCE TO THE COMPLAINT # 10510220. ACURAZINE COMMUNITY FORUM HAS OTHER INCIDENCES SIMILAR TO MY ACCIDENT. THIS IS A MAJOR SAFETY CONCERN. THE VEHICLE WAS BROUGHT TO THE ACURA DEALER FOR INVESTIGATION. *TT
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Acura RDX → · Every RDX year → · How the figures are calculated →