Page 4 of 4 · complaints 151–162 of 162

2013 Acura RDX complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Tires
Filed Nov 7, 201413,000 milesGA

MICHELIN PRIMACY MXM4 P235/60R18 TIRES WITH A LITTLE OVER 13000 MILES THAT CAME NEW ON 2013 ACURA RDX. WOULD NOT STOP ON A SLIGHT DOWN HILL ROAD THAT WAS DAMP. STARTING STOPPING AT A SAFE DISTANCE BUT ALL THEY WOULD DO WAS SLIDE AND SKID. STOPPED FINALLY WITH FRONT OF CAR SLIGHTLY IN ONCOMING LANE. JUST AS I GOT STOPPED A DUMP TRUCK WENT ACROSS IN THAT LANE RIGHT IN FRONT OF ME. NOT THE FIRST TIME I HAVE HAD TRACTION PROBLEMS BUT THE FIRST TIME I ALMOST GOT IN SERIOUS TROUBLE. THESE TIRES ARE NOT SAFE ON WET OR DAMP ROADS. *TR

Steering › Gear Box (other Than Rack and Pinion)
Filed Oct 28, 201423,559 milesFL

TL* THE CONTACT OWNS A 2013 ACURA RDX. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE EPS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE EPS UNIT AND THE POWER STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,559.

Suspension
Filed Oct 20, 201417,300 milesOH

VERY ROUGH RIDE MAKING CLUNKING NOISE TOOK CAR TO ACURA DEALER JULY 23, 2014 THEY SAID THEY REPLACED BOTH REAR SHOCKS THAT THERE WAS A FAULTY PART THAT WAS RECALLED. TOOK THE CAR BACK APPROXIMATELY 2 MONTHS LATER BECAUSE WAS HAVING THE SAME ISSUE ( ROUGH RIDE FEEL EVERY BUMP IN THE ROAD, THEY SAID ONE OF THE REAR SHOCKS WAS LEAKING FLUID . THEY REPLACED BOTH BACK SHOCKS AGAIN . TOOK THE CAR BACK A FEW DAYS LATER CAUSE IT DIDN'T SEEM FIXED , THEY TOLD ME THY CHECKED IT OUT AND COULDN'T FIND ANYTHING WRONG . TOOK THE CAR BACK TODAY OCTOBER 20, 2014 TOLD THEM TO CHECK IT EVERYWHERE REAL GOOD TO FIND OUT WHAT IS WRONG WITH IT WAITING ON RESPONSE FROM THE DEALER . *TR

Exterior Lighting › Headlights
Filed Jul 17, 201422,000 milesNY

TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Electrical System
Filed Mar 19, 20147,000 milesMD

OPERATION OF GPS VOICE ACTIVATION SYSTEM CAUSES SIGNIFICANT DRIVE DISTRACTION AND IS POTENTIALLY DANGEROUS. FRIENDS WITH THE SAME MODEL HAVE THE SAME PROBLEM. SPECIFICS OF PROBLEM IS LISTED BELOW IN COMMUNICATION WITH HONDA. THIS IS PROBLEM IS SO POTENTIALLY DANGEROUS MY WIFE AND I DON'T USE THE SYSTEM ANY MORE. IN CONVERSATIONS WITH HONDA THEY WON'T RECOGNIZE THE SAFETY ASPECT OF THE PROBLEM SEE BELOW. [email protected] BACKGROUND: I CURRENTLY OWN TWO ACURA VEHICLES, A 2008 TL AND A 2013 RDX. I HAVE OWNED A TOTAL OF 4 ACURA VEHICLES AND THERE ARE CURRENTLY 5 HONDA VEHICLES IN MY IMMEDIATE FAMILY. I BELIEVE YOU MANUFACTURE AN SUPERIOR PRODUCT WITH THE EXCEPTION OF WHAT I CONSIDER A SERIOUS DESIGN FLAW IN THE 2013 RDX. I HAVE AN ADVANCED AEROSPACE ENGINEERING DEGREE FROM MIT AND CURRENTLY WORK IN THE ADVANCED TECHNOLOGY DEVELOPMENT ARENA. AND I SPEAK ENGLISH FLUENTLY (NATIVE LANGUAGE). PROBLEM: TRYING TO ACTIVATE THE NAVIGATION SYSTEM (PLACES MODE) WHEN THE VEHICLE IS IN MOTION IS AT BEST USER UNFRIENDLY AND POTENTIALLY DANGEROUS. MY WIFE AND I HAVE ENGAGED IN SEVERAL TRAINING EXERCISES SINCE WE PURCHASED THE VEHICLE AT THE END OF SEPTEMBER; ALL HAVE RESULTED IN FRUSTRATION AND FAILURE TO ACHIEVE THE DESIRED RESULT. (TRAINING CONSISTS OF TRYING TO USE THE SYSTEM ON A FAMILIAR ROUTE TO A KNOWN LOCATION.) AS YOU KNOW, IN THIS MODE, THE DRIVER MUST SPELL THE DESIRED LOCATION IN ORDER TO ENGAGE THE SYSTEM. YESTERDAY, THE SYSTEM COULDN'T RECOGNIZE THE LETTER ?E,? THE MOST COMMONLY

Power Train
Filed Feb 25, 2014100 milesNY

WHEN VEHICLE IS BETWEEN 2ND AND 3RD GEAR GOING AT A CONSISTENT SPEED THERE IS A VIBRATION. VIBRATION GOES AWAY UPON ACCELERATION. IT DOES THIS AS WELL BETWEEN 4TH & 5TH GEAR. AFTER 55MPH IT DOESN'T HAPPEN. CALLED CREST ACURA AND WAS TOLD THAT IT IS THE "DEACTIVATION OF CYLINDERS AND THAT IS WHAT IT IS SUPPOSED TO DO." I THEN TOOK THE VEHICLE TO MY MECHANIC WHO STATED IT SHOULD NOT DO THAT. TOOK VEHICLE TO CREST ACURA ON 2/13/14 TO ADDRESS THE BLUE TOOTH THAT IS AWFUL AND HAD A TECHNICIAN RIDE WITH ME TO FEEL THE VIBRATION. THE TECH SAID THERE HAVE BEEN OTHER COMPLAINTS REGARDING THE VIBRATION BUT ACURA HAS NOT COME UP WITH A FIX FOR IT. HE STATED HE HAD A CALL INTO ACURA. I WAS TOLD ONCE AGAIN THAT IT IS NORMAL FOR THE VEHICLE TO DO THAT BY THE SERVICE MANAGER. THE BLUETOOTH COMPLAINT IS: I CAN HEAR FINE WITH IT BUT PEOPLE CANT HEAR ME. THEY REPLACED THE BLUETOOTH MICROPHONE ON 2/21/14 BUT IT DID NOT FIX THE PROBLEM. I WOULD LIKE ACURA TO ADDRESS THESE 2 ISSUES AS I AM NOT THE ONLY ACURA RDX CUSTOMER TO HAVE THESE ISSUES. A VEHICLE OF THIS CALIBER SHOULD NOT VIBRATE! *TR

Power TrainCrash
Filed Nov 29, 201310,400 milesNY

TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT STATED THAT AFTER SECURING THE VEHICLE INTO PARK AND EXITING, THE VEHICLE SUDDENLY BEGAN TO ROLL AWAY AT A SPEED OF APPROXIMATELY 10 MPH. THE VEHICLE CRASHED INTO ANOTHER PARKED VEHICLE BEFORE TRAVELING ACROSS AN INTERSECTION AND CRASHING INTO A HOT DOG STAND. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER 13V143000 (POWER TRAIN) BUT DID NOT CONFIRM WITH THE MANUFACTURER IF THE VEHICLE WAS INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE MILEAGE WAS 10,400.

Power Train1 injured
Filed May 17, 20131,300 milesOR

TL* THE CONTACT OWNS A 2013 ACURA MDX. THE CONTACT STATED THAT HE ATTEMPTED TO CHECK THE TRANSMISSION FLUID BUT BURNED HIMSELF IN THE PROCESS. THE CONTACT NOTIFIED THE DEALER AND THEY STATED THAT THE VEHICLE WAS MANUFACTURED THAT WAY AND THERE WAS NOTHING THAT THEY COULD DO. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,300.

Vehicle Speed ControlCrash
Filed May 1, 2013870 milesCA

ACURA RDX TECH VEHICLE VIOLENTLY UPSHIFTS WHILE ACCELERATING FROM A STOP. IT STARTED INTERMITTENTLY (TWICE BEFORE BUT NOT AS VIOLENT).ON INCLINES (LIVE IN SOUTHERN CALIFORNIA). YESTERDAY, WHILE GOING UP AN INCLINE TO PARK VEHICLE, CAR VIOLENTLY SHIFTED AND HIT A BUILDING RESULTING IN CRASHING INTO A BUILDING, DEPLOYMENT OF AIRBAG AND SOFT TISSUE INJURY OF DRIVER'S CHEST. VEHICLE IS WITH BALL ACURA AND IS BEING INVESTIGATED. CAR IS ONLY 1 MONTH OLD AND WAS PURCHASED BRAND NEW (80 MILES). ACURAZINE COMMUNITY FORUM HAS ANOTHER INCIDENT THAT IS 100% SIMILAR TO WHAT OCCURRED WITH MY VEHICLE. USER NAME IS DIRVIN. *TR

Electrical System
Filed Apr 26, 20131,200 milesTX

KEYLESS IGNITION BUTTON ALLOWS DRIVERS TO TURN THE ENGINE OFF AND LEFT THE VEHICLE WHILE THE SHIFT IS NOT IN PARKING. IN MY CASE, THE VEHICLE ROLLS AND ALMOST HAD AN ACCIDENT. *TR

SeatsFire
Filed Nov 24, 2012500 milesNJ

THE BRAND NEW CAR WAS ON FIRE BY ITSELF ON OCTOBER 30, 2012. IT WAS AFTER THE HURRICANE SANDY. MY FAMILY WOKE UP BECAUSE OF SMELLING GAS FROM DOWNSTAIRS WHICH WAS THE ATTACHED GARAGE TO THE KITCHEN. WHEN MY HUSBAND OPENED THE KITCHEN DOOR TO THE GARAGE, HE COULDN'T SEE ANYTHING BUT SMOKES. WE CALLED 911 AND FOUND OUT THERE WAS FIRE INSIDE OF THE CAR. THE FIRE STARTED INTERNALLY AND SPREAD OUT TO THE GARAGE. THERE WAS SIGN OF WATER THAT GOT INTO THE GARAGE. HOWEVER, WHEN FIRE FIGHTER OPENED THE GARAGE DOOR, THERE WAS NO WATER IN THE GARAGE. THE FRONT OF THE CAR WAS FINE. THE DRIVER'S SEAT AREA AND THE NAVIGATOR AREA WAS TOTALLY MELTED DOWN. THERE WAS NO POWER IN OUR TOWN SINCE OCTOBER 29, 2012. THE CAR WINDOWS(SIDE AND THE TOP) WERE OPEN BY ITSELF. I DO NOT UNDERSTAND HOW THE CAR CAUSED FIRE BY ITSELF. THERE WERE THOUSANDS OF CARS BUT I DID NOT HEAR THE FLOOD CAUSED THE FIRE WHICH WAS PARKED INSIDE OF THE GARAGE. THE CAR WAS BRAND NEW AND HAD A TEMPERATE PLATE. THERE IS NO SMOKER IN MY FAMILY. *TR

SteeringFire
Filed Nov 23, 2012500 milesNJ

MY NEW 2013 RDX CAUGHT ON FIRE AT MY GARAGE IN THE DAY AFTER HURRICANE SANDY. ACURA AND AUTO INSURANCE COMPANY(PROGRESSIVE) INSISTS THAT THE CAR CAUGHT ON FIRE BY FLOODING. HOWEVER, CAR BATTERY AND ENGINE ARE FINE. ONLY FRONT SEAT, DASHBOARD, AND NAVIGATION SYSTEM WERE BURNED AND THE FIRE DAMAGED MY GARAGE TOO. FURTHERMORE IT DOES NOT MAKE SENSE THAT FLOODING CAUSED FIRE AT ALL. I SHOWED MY RDX TO ACURA TECHNICIANS, BUT SILENT. ISN'T IT A DEFECT OF NEW MODEL? *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Acura RDX → · Every RDX year → · How the figures are calculated →