Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
TL* THE CONTACT OWNS A 2013 ACURA RDX. WHILE DRIVING 30 MPH, THE REARVIEW MIRROR AND PART OF THE WINDSHIELD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THOMAS ACURA (LOCATED AT 580 S CITRUS AVE, COVINA, CA 91723, (626) 915-1602), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
CONCERN OF 'CHECK AIRBAG' LIGHT COMING UP SINCE I HAVE TWO CHILDREN TO TRANSPORT EVERY DAY.
I AM HAVING ISSUES WITH WHEN YOU ACCELERATE, THE TRANS JERKS & FLUTTERS, WHICH IS QUITE DANGEROUS WHEN TRYING TO MERGE INTO TRAFFIC. I WOULD LIKE THIS CHECKED INTO & SOMETHING DONE ABOUT IT, AS I LOVE MY CAR, BUT THAT IS A DANGER NOT ONLY ME & MY FAMILY BUT OTHERS AS WELL. THERE IS ALSO A LOUD CLANGING NOISE IN THE REAR, LIKE SHOCKS. I DO NOT LIVE OR GO DOWN BUMPY DIRT ROADS OR MESSED UP ROADS WITH POT HOLES. BUT FOR MY CAR TO BE THIS NEW, IT SHOULD NOT HAVE BAD SHOCKS ALREADY. AS THIS IS CONCERN OF MINE & BY READING OTHERS AS WELL.
PREMATURE FAILURE (50K MILES) OF REAR SHOCK ABSORBERS. RESULTS IN EXTREMELY ROUGH RIDE AND POTENTIAL HANDLING PROBLEM.
EVEN AFTER REPLACEMENT THE HEADLIGHTS ARE DANGEROUSLY DIM. IT APPEARS THAT THE PROJECTORS ARE BLOCKING THE LIGHT.
GLASS MOONROOF SHATTERED WHILE ON A SKI TRIP TO CANADA. WE WERE EXITING A GAS STATION AT LESS THAN 5 MPH. THERE WAS NOTHING OVERHEAD THAT MIGHT HAVE DROPPED ON THE CAR. THOUGHT AT THE TIME THAT IT MIGHT BE DUE TO EXTREME COLD. NOW READING THAT THIS HAS OCCURRED TO MANY PEOPLE IN MANY CIRCUMSTANCES.
I AM A VERY CAREFUL DRIVER WHO DRIVES MOSTLY LOCAL DRIVING. WITHOUT ANY WARNING I SUDDENLY STARTED HEARING A KNOCKING SOUND COMING FROM BY BACK DRIVERS SIDE. THEN NOTICING A ROUGH DRIVE AND HARD KNOCKING SOUND WHEN DRIVING EVEN OVER SMALL BUMPS IN THE ROAD. I HAD TO REPLACE THE BACK SHOCKS! WHICH WAS QUIT EXPENSIVE!! MY CAR ONLY HAS 55 THOUSANDS MILES. I FIND THAT TO BE VERY UNUSUAL ON A 5 YEARS OLD CAR WITH ON 55 THOUSAND MILES. IS THIS NORMAL
TL* THE CONTACT OWNS A 2013 ACURA RDX. WHILE DRIVING APPROXIMATELY 50 MPH, A LOUD EXPLOSION WAS HEARD. THE CONTACT STOPPED THE VEHICLE AND DISCOVERED THAT THE SUN ROOF HAD DISLODGED FROM THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (ACURA OF LIMERICK, 77 AUTOPARK BLVD, LIMERICK, PA) AND THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 66,000. *TT CONSUMER STATED THE SUNROOF EXPLODED UNEXPECTEDLY. ITW WS REPLACED BY WISMERS AUTO INTERIORS - RECOMMENDED BY ERIE INS. CO. INSURANCE PAID EXCEPT FOR $50.00 DEDUCTIBLE. UPDATED 10/19/18*JB
TAKATA RECALL. AIRBAGS DID NOT DEPLOY AFTER A FRONT END COLLISION BY HITTING A CONCRETE BLOCK LIGHT POST WHICH OCCURRED ON A CITY STREET WHILE THE VEHICLE WAS IN MOTION. RESULTING IN SEVERE DAMAGE TO VEHICLE
OUR PARKING PAWL MAYBE DEFECTIVE. WE ALWAYS ENGAGE OUR EMERGENCY BRAKE WHEN PARKING IN OUR DRIVEWAY; TODAY WAS NO DIFFERENT, BUT WHEN I ATTEMPTED TO RE-ENTER MY CAR IT STARTED ROLLING BACK BY ITSELF EVEN WITH THE EMERGENCY BRAKE ENGAGED. I TRIED TO STOP THE CAR FROM ROLLING BACK OUT OF MY DRIVEWAY IN FEAR FOR MY 2 YOUNG CHILDREN STILL IN THE CAR. IN THAT ATTEMPT, I ENDED UP BREAKING MY HAND AND HAD TO GO THE THE ER. EVENTS: 1. PULLED UP INTO DRIVEWAY AND STOPPED COMPLETELY 2. ENGAGED EMERGENCY BRAKE 3. PUT SHIFTER IN PARK POSITION 4. STEPPED OUT TO OPEN GARAGE 5. ATTEMPTED TO RE-ENTER VEHICLE 6. IT STARTED TO ROLL BACK 7. I TRIED TO KEEP IT FROM ROLLING BACK
VEHICLE VIOLENTLY IS THROWN BACK WHEN STEPPING ON ACCELERATOR AT SPEEDS BELOW 40 MILES PER HOUR CAUSING EXTREME SAFETY ISSUES WHEN MERGING OR TRYING TO ACCELERATE SLIGHTLY. ACURA HAS INITIALLY STATED THAT THIS IS RELATED TO A TSB THAT CAUSES A JUDDER IN THE VEHICLE AND NEAR TERM SOLUTION IS TO CHANGE TRANSMISSION FLUID 3 TIMES ON EVERY OCCASION THIS OCCURS. ACURA STATES THAT A LONGER TERM FIX WILL BE A SOFTWARE UPDATE. IN THE INTERIM, THERE IS A VERY UNSAFE FEELING BEING IN THE VEHICLE.
DRIVING SPEED LIMIT ON HIGHWAY 26, MILEPOST 34 BETWEEN PORTLAND OREGON AND SEASIDE OREGON, ON FEBRUARY 11, 2017 WHEN THE SUNROOF EXPLODED. NOT POSSIBLE TO HAVE BEEN CAUSED BY AN IMPACT. NO OTHER CARS IN THE VICINITY. NO CARS PASSED US. NO RESIDENCES FOR MILES AROUND. CLEAR DAY. 41. 2:04 IN THE AFTERNOON.
AROUND 58,000 MILES TRANSMISSION STARTED HESITATING, JERKING. HAPPENS WHILE STARTING FROM A DEAD STOP, IN TURNS,AT HIGHWAY SPEED, WHILE PASSING/ACCELERATING AND ALSO ON CRUISE. ACURA AND DEALER BOTH AWARE AND SAY "ENGINEERS ARE WORKING ON A SOFTWARE FIX" (IT HAS BEEN MONTHS). HAS GOTTEN TO THE POINT SCARED TO PASS A VEHICLE OR MAKE A QUICK TURN. DEALER ADMITS SOMETHING IS WRONG BUT CANNOT FIND ANYTHING. AM HEARING COMPLAINTS FROM OTHER RDX OWNERS.
STILL AWAITING REPAIR FOR RECALL. HAVE BEEN NOTIFIED THAT IT IS DANGEROUS TO DRIVE, BUT WITH NO REMEDY IN SIGHT. THIS IS UNACCEPTABLE! WE NOW HAVE 2 VEHICLES WITH THE SAME AIRBAG RECALL, AND HAVE BEEN TOLD BASICALLY THAT THEY ARE DANGEROUS TO DRIVE WITH A PASSENGER IN THE FRONT SEAT.
"TAKATA RECALL" - REC'D RECALL NOTICE MARCH 2016 FROM ACURA INDICATING AIRBAGS WOULD BECOME AVAILABLE SUMMER 2016. CALLED MACCHURCHILL ACURA DEALER JULY 20, 2016 TO SCHEDULE APPT AND ADVISED THEY WOULD PLACE AN ORDER FOR AIRBAG BUT TAKES 3 TO 6 MONTHS TO RECEIVE. OBVIOUSLY AIRBAGS WERE NOT AVAILABLE AS THEIR MARCH LETTER INDICATED. AS OF THIS DATE, OCT 13, 2016, AN AIRBAG STILL NOT AVAILABLE AND I AM FORCED TO DRIVE WITH A POSSIBLE DEADLY AIRBAG. THEIR OFFER OF RENTAL DOES NOT QUALIFY AS AN ACCEPTABLE REPLACEMENT. I AM NOT SATISFIED WITH ACURA'S HANDLING OF MY AIRBAG AND CAN'T BELIEVE THIS WOULD BE ACCEPTABLE TIME TABLE FOR ANY SUCH RECALL. I WOULD APPRECIATE ANY HELP OR PRESSURE YOU CAN PROVIDE ON GETTING AN AIRBAG FOR MY CAR. THANK YOU, [XXX] (ACURA'S SAFETY RECALL: CAMPAIGN #JY2 / SERVICE BULLETIN # 16-010) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I GOT AN AIR BAG RECALL NOTICE FROM MARCH 2016 THAT STATED MY AIR BAG WOULD BE REPLACED BY SUMMER OF 2016. STILL NOT REPLACED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/01/16*LJ UPDATED 12/05/16.*JB
2013 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER SIDE AIRBAG INFLATOR RECALL NOTICE. *SMD
I HAVE A 2013 ACURA RDX. I WAS NOTIFIED SOMETIME BETWEEN APRIL AND JUNE THAT MY VEHICLE WAS GOING TO RECALLED TO REPLACE ONE OR MORE AIR BAGS. I HAVE TRIED A NUMBER OF TIMES SINCE THEN TO REQUEST THE REPLACEMENT BUT HAVE BEEN TOLD THAT THE PART WAS NOT AVAILABLE. I AM VERY CONCERNED ABOUT THIS ISSUE BECAUSE I AM ON BLOOD THINNER AND AN INJURY FROM A DEFECTIVE AIR BAG COULD EASILY BE LIFE THREATENING TO ME. I AM TRYING TO FIND SOMEONE TO HELP ME GET THIS REPLACEMENT SINCE ACURA DOES NOT SEEM INTERESTED. I WOULD APPRECIATE ANY HELP YOU CAN PROVIDE. MY NAME IS [XXX], MY ADDRESS IS [XXX], AND MY PHONE IS[XXX]OR [XXX]. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THIS RECALL HAS BEEN ANNOUNCED SINCE FEBRUARY 2016 (7 MONTHS AGO), BUT THE PARTS ARE STILL NOT AVAILABLE. I AM NOT CONFIDENT THAT MY CAR IS SAFE TO DRIVE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
2013 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL. *SMD
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/13/16*LJ *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V06100 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
2013 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL AND AIR CONDITIONING SYSTEM FAILURE ISSUES. *SMD THE CONSUMER ALSO STATED, THE AIR CONDITION STOPPED WORKING FOR THE THIRD TIME. *JB
TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL - I HAVE BEEN WAITING ON ACURA TO PROVIDE REPLACEMENT PART SINCE FEBRUARY 12, 2016. WHEN I CHECK ONLINE OR CALL ACURA ALL I GET IS THE PART IS NOT AVAILABLE. I LIVE IN FLORIDA WITH THE HIGH TEMP AND HUMIDITY. I DON'T UNDERSTAND HOW A PART CANNOT BE MADE AVAILABLE FOR 6 MONTHS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA RECALL SINCE BEING INITALLY NOTIFIED BY ACURA OF HONDA MARCH 2016, I HAVE HAD NO COMMUNICATION NOR REPAIR BY HONDA, DESPITE SEVERAL CALLS TO THE DEALER. DEALER SIMPLY REPEATS THAT HE HAS NOT RECEIVED THE REQUIRED PARTS FROM HONDA/ACURA TO REPAIR THIS DEFECT, DESPITE ACURA'S OWN DESCRIPTION OF THE PROBLEM AS BEING POTENTIALLY DANGEROUS, WITH POSSIBLE INJURY OR EVEN DEATH RESULTING. THE INITIAL NOTIFICATION NOTED THAT PARTS WOULD BE AVAILABLE SUMMER OF 2016, BUT AS WE NEAR THE END OF JULY, ABSOLUTELY NOTHING FROM HONDA/ACURA, THOUGH LONG PAST THE 60 DAYS DESCRIBED AS A 'REASONABLE TIME PERIOD' FOR THE REPAIR.
TAKATA RECALL - ACURA HAS KNOWN ABOUT THE FAULTY AIRBAG INFLATORS SINCE AT LEAST FEBRUARY OF THIS YEAR. IT IS NOW JULY AND PARTS ARE STILL NOT AVAILABLE FOR MY VEHICLE. AN ACURA DEALER HAS TOLD ME THAT ACURA CORPORATE HAS NOT SENT THE PARTS TO THE DEALERS, MEANWHILE HONDA HAS BEEN ACTIVELY REPLACING AIRBAG INFLATORS ON THEIR VEHICLES.
TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW WAS LOOSE. WHILE DRIVING APPROXIMATELY 35 TO 50 MPH, THE DRIVER SIDE WINDOW GLASS CLICKED AND MOVED BACK AND FORTH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THERE WAS NO DIAGNOSIS. THE WINDOW WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V06100 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER DID NOT PROVIDE A LOANER VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V061000 (AIR BAGS). THE DEALER INDICATED THAT THE PART MAY NOT BECOME AVAILABLE FOR LONGER THAN SIX MONTHS TO RECEIVE THE RECALL REPAIR. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE INTERIM NOTIFICATION LETTER ONLY INDICATED THAT THE PARTS MAY BE AVAILABLE MID SUMMER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY TRUCKS HEADRESTS ARE TILTED SO FAR FORWARD THAT IT CAUSES SIGNIFICANT PAIN IN MY NECK. THEY CAME THIS WAY FROM THE FACTORY. I HAVE TO TURN THE HEADREST AROUND TO RELIEVE THE PAIN, WHICH THEN EXPOSES ME TO AN EVEN HIGHER RISK OF WHIPLASH. YOU IDIOTS AT NHTSA WHO CHANGED THE REGULATIONS SO THAT CAR MANUFACTURERS HAD TO BUILD THEM THIS WAY NEED TO REPEAL THE LAW.
THE BRAKES MAKE A HIGH-PITCHED SQUEAL WHEN AT LOW SPEEDS WITH LIGHT PRESSURE ON THE BRAKES. MOSTLY OCCURS GOING DOWN A SLOPE(PARKING GARAGE), DOWN A DRIVEWAY, AND SOMETIMES RANDOMLY WHILE DRIVING ON FLAT ROADS. THE BRAKES ON THE ACURA RDX CONTINUE TO SQUEAL AFTER BEING "FIXED" TWICE. IN THE DEALER-PERFORMED SERVICES, THE BRAKES WERE REPLACED AND THE ROTORS WERE RESURFACED. WHEN CONTACTING THE DEALER ABOUT THE ISSUE AGAIN, THE DEALER STATED THAT ACURA WAS WORKING ON A SOLUTION. WHEN CONTACTING ACURA CLIENT RELATIONS, THEY ADVISED ME TO SPEAK TO MY DEALERSHIP WHICH WAS NO HELP.
TL* THE CONTACT OWNS A 2013 ACURA RDX. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE AFTER DRIVING OVER A SMALL POTHOLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DAMPERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,451.
UPDATE TO ORIGINAL COMPLAINT, ACURA DEALER SAID THEY COULD NOT FIND ANYTHING WRONG WITH MY CAR IN OCTOBER 2014, HAD ME TEST DRIVE A 2015 ACURA RDX TO COMPARE THE RIDE TO MINE. TAKING CAR BACK AGAIN THIS WEEK JANUARY 7TH 2015. CAR RIDE IS UNACCEPTABLE TO ME !!! I FEEL IT IS RIDING EVEN WORSE THAN IT WAS IN OCTOBER WHEN THEY SAID THEY COULDN'T FIND ANYTHING WRONG. I FEEL EVERY SMALL BUMP IN THE ROAD AND WHEN I HAVE TO GO OVER A SLIGHTLY BIGGER BUMP OR PULL UP IN A DRIVEWAY I HEAR A HOLLOW CLUNKING SOUND. OVERALL ROUGH RIDE. VERY DISAPPOINTED. *TR
THE CAR NOW HAS HAD TO GET TWO DIFFERENT WHEEL BEARINGS CHANGED (UNDER WARRANTY). PER DEALERSHIP, ITS A "KNOWN PROBLEM" WITH THE RDX. WHAT CONCERNS ME IS THAT 2 OUT OF THE 4 HAVE BEEN REPLACED UNDER WARRANTY AND SOON I WILL BE OUT OF WARRANTY, WHAT IS MY RECOURSE AFTER THIS WHEN THIS A SUPPOSEDLY A "KNOWN PROBLEM" WITH THE 2013 RDX. *JS
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Acura RDX → · Every RDX year → · How the figures are calculated →