RECALL - THERE ARE NO PARTS AVAILABLE TO FIX MY BIKE, AND YAMAHA IS NOT DOING ENOUGH IN MY OPINION. I WOULD BE MORE SATISFIED IF THEY COULD SIMPLY GIVE ME A DATE WHEN THE PARTS WOULD BE TO MY DEALER. INSTEAD I GET THE FOLLOWING RESPONSE "WE ARE NOT SURE WHEN THE PARTS WILL BE AVAILABLE, BUT THEY SHOULD ALL BE OUT BY THE END OF APRIL. BUT THAT IS NOT A HARD DATE, SO PLEASE DO NOT TAKE THAT AS A HARD DATE" WHAT THE HECK DOES THAT MEAN. AND THEY ALSO REFUSE TO GIVE ANY COMPENSATION FOR LOSS OF USE. I AM STILL REQUIRED TO PAY MY NOTE, INSURANCE, AND MY WARRANTY IS TICKING AWAY. AND I WAS TOLD MY YAMAHA THERE IS NOTHING THEY CAN DO TO COMPENSATE ANY OF THEIR OWNER. THIS IS THE WORST PRODUCT CUSTOMER SERVICE I HAVE EVER COME ACROSS. *JB
2003 Yamaha Road Star complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER RECEIVED THE RECALL NOTICE ON JANUARY 9, 2004. CONSUMER CONTACTED THE YAMAHA MANUFACTURER, AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER INFORMED THE CONSUMER THAT IT WOULD TAKE ANOTHER TWO MONTHS FOR THE PARTS TO BE AVAILABLE.*AK
CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT PARTS NEEDED TO REPAIR THE MOTORCYCLE WERE NOT AVAILABLE. IT COULD BE SEVERAL MONTHS BEFORE THEY GET AROUND TO REPAIRING THE MOTORCYCLE. *AK
CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT PARTS NEEDED TO REPAIR THE MOTORCYCLE WERE NOT AVAILABLE. IT COULD BE SEVERAL MONTHS BEFORE THEY GET AROUND TO REPAIRING THE MOTORCYCLE.*AK
IN 01/09/2004 I RECEIVED A RECALL ON MY MOTORCYCLE FOR TRANSMISSION PROBLEMS.I CALLED MY DEALER AND TOLD THEM ABOUT THE RECALL ,THEY TOLD ME TO CALL BACK IN A WEEK AND THEY WOULD SCHEDULE ME IN TO GET IT TAKEN CARE OF.I CALLED BACK AND THEY TOLD ME THAT THEY DONT KNOW WHEN PARTS WILL BE IN AND THAT THEY WOULD CALL ME. IT HAS BEEN ALMOST 3 MONTHS AND ICALLED THEM TODAY AND WAS TOLD THAT IT COULD BE POSSIBLY 3 MORE MONTHS BEFORE I GET MY BIKE IN TO GET IT FIXED.I CANNOT RIDE MY BIKE FOR 6 MONTHS YET AM STILL PAYING FOR IT.THIS ISNT RIGHT AND TO TOP IT OFF PEOPLE WERE TELLING YAMAHA ABOUT THESE PROBLEMS A YEAR AND A HALF AGO AND NOTHING WAS DONE.I FEEL I SHOULDNT HAVE TO WAIT 6 MONTHS TO POSSIBLY GET MY BIKE FIXED.I FEEL YAMAHA HAS AND IS DOING A VERY POOR JOB TO ME AND ITS CUSTOMERS.FOR THE YEAR AND A HALF THAT I KNOW OF ,THAT PEOPLE WERE TRYING TO GET YAMAHA'S ATTENTION AND THEY DID NOTHING WAS VERY DANGEROUS AND NOW THEY ARE SCREWING US AGAIN BY TAKING 6 MONTHS TO REPAIR OUR BIKES.THIS IS SOME OF OUR PRIMARY SOURCE OF TRANSPORTATION AND THE HAVE WARNED US NOT TO RIDE OUR BIKES UNTILL THE BIKES ARE FIXED.THAT IS SO WRONG TO TAKE THAT LONG!!!!*AK
CONSUMER RECEIVED NHTSA RECALL# 03V309000 CONCERNING TRANSMISSION FAILURE IN JANUARY 2004. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT THE PARTS NEEDED TO REPAIR THE MOTORCYCLE WERE NOT AVAILABLE. DEALER TOLD CONSUMER TO KEEP CHECKING UNTIL PARTS BECAME AVAILABLE. *AK *LA
THE DEALERSHIP IS RECEIVING ONE REPLACEMENT PART PER WEEK TO PERFORM RECALL 03V309000 REPAIRS. DEALERSHIP HAS ONLY RECEIVED SECOND PART AS OF THIS DATE. CONSUMER HAS BEEN WAITING SINCE JANUARY 28, 2004.*AK
CONSUMER RECEIVED NHTSA RECAL 03V 309 000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT PARTS NEEDED TO REPAIR MOTORCYCLE WERE NOT AVAILABLE, AND IT WOULD BE APPROXIMATELY 6 TO 8 WEEKS BEFORE THEY WOULD BE AVAILABLE. *AK
CONSUMER RECEIVED NHTSA RECALL 03V 309 000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT THE PARTS NEEDED TO REPAIR MOTORCYCLE WERE NOT AVAILABLE, AND IT COULD TAKE UP TO 3 MONTHS BEFORE PARTS WILL BE MADE AVAILABLE. *AK
CONSUMER WAS WAITING FOR PARTS FOR MOTORCYCLE RECALL SINCE JANUARY 9, 2004. RECALL LETTER STATED NOT TO RIDE THE MOTORCYCLE. THE PARTS WERE STILL NOT AVAILABLE. YAMAHA SUZUKI, 11530 SPRINGFIELD PIKE, CINNCINATI, OH 45246, 513-772-2803. *AK
DEALERSHIP WAS UNABLE TO PERFORM RECALL 03V309000 REPAIRS BECAUSE THE PARTS WOULD NOT BE AVAILABLE UNTIL APRIL 2004. *AK
CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE, CYPRESS, CA 90630. SERVICE MANAGER VICTOR. *AK
CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE, CYPRESS, CA 90630. *AK
CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE, CYPRESS, CA 90630. SERVICE MANAGER VICTOR. *AK
CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE, CYPRESS, CA 90630. 714-761-7300 SERVICE MANAGER VICTOR. *AK
CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE CYPRESS CA 90630. 714-761-7300. SERVICE MANAGER DANNY.*AK
THE CONSUMER CONTACTED THE DEALER WHO STATED THAT THE PARTS TO PERFORM THE RECALL WERE ON NATIONAL BACK ORDER. NO DATE WAS PROVIDED BY THE MANUFACTURER AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. RECALL# 03V309000 SUBJECT: REAR WHEEL LOCK UP. *NM *SC
CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT THE PARTS NEEDED TO REPAIR MOTORCYCLE WERE NOT AVAILABLE. ALSO, THERE WAS NO PROJECTED DATE WHEN THE PARTS WILL BE AVAILABLE. *AK
YAMAHA MOTOR CORPORATION HAS ISSUED A RECALL AND AFTER OVER A MONTH OF WAITING STILL NO PARTS TO FIX THE MOTORCYCLE. (ROAD STAR 3003) LOCAL DEALER IN FORT WALTON BEACH HAS LIED TO ME FOR OVER A MONTH. SAID I WAS FIRST ON THE LIST TO BE REPAIRED THEN SATURDAY I FIND OUT THAT I AM ACTUALLY 30TH ON THE LIST AFTER HE DOES THE BIKES HE SOLD FIRST.*AK
FILING COMPLAINT BECAUSE YAMAHA IS UNABLE TO RESOLVE RECALL ISSUE IN A TIMELY MANNER. I RECEIVED A RECALL NOTICE IN JAN. 2004 NOT TO RIDE MOTORCYCLE DUE TO A POSSIBLE TRANSMISSION FAILURE. I CALLED MY DEALER AND HE SAID HE WOULD ORDER THE PARTS AND NOW HE IS TELLING ME THAT THERE IS NO RELEASE DATE ON THE PARTS TO FIX MY BIKE. I CANNOT USE MY MOTORCYCLE BUT I AM STILL OBLIGATED TO PAY FOR SOMETHING THAT I CANNOT USE. I FEEL THAT THIS HAS NOT BEEN HANDLED IN A TIMELY MANNER. I JUST WANT MY BIKE FIXED. I HAVE HEARD ABOUT SOME PEOPLE WHO HAVE HAD THE WORK COMPLETED AND MY DEALER HASN'T EVEN GOTTEN THE FIRST REPAIR KIT. *AK
CONSUMER RECEIVED A RECALL FOR TRANSMISSION FAILURE. HOWEVER, NO PARTS WERE AVAILABLE. BERTS MEGA MALL, 1151 NORTH AZUSA AVENUE, COVINA, CA 91722. 626 974 6600. SERVICE MANAGER MARK. *AK
CONSUMER RECEIVED NHTSA RECALL 03V309000/REAR CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT THE PARTS NEEDED TO REPAIR MOTORCYCLE WERE UNAVAILABLE. ALSO, THERE WAS NO PROJECTED DATE WHEN PARTS WILL BE AVAILABLE.*AK
THE CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. YAMAHA, US 6555 KARELLA AVENUE, CYPRESS, CA 9063. 714-761-7300. SERVIC EMANAGER VICTOR. *AK
CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT THE PARTS NEEDED TO REPAIR VEHICLE WERE UNAVAILABLE. ALSO, THERE WAS NO PROJECTED DATE AS TO WHEN THEY MAY BECOME AVAILABLE. *AK
RECEIVED RECALL FROM YAMAHA ON CIRCLIP THAT DIDN'T MEET QUALITY CONTROL STANDARDS. CONTACTED DEALER FOR APPOINTMENT, CONSUMER WAS TOLD THAT PARTS AREN'T AVAILABLE AND WILL BE PLACED ON WAITING LIST AS SOON AS PARTS WERE RECEIVED. *LA PARTS WEREN'T AVAILABLE UNTIL LATE FEBRUARY. CONSUMER CALLED CUSTOMER RELATIONS DEPARTMENT OF YAMAHA MOTOR CORPORATION AND WAS TOLD THAT THE FACTS GIVEN BY DEALER WAS CORRECT. *LA
THE CONSUMER RECEIVED A RECALL NOTICE FOR REPLACEMENT OF TRANSMISSION. HOWEVER, NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENE, CYPRESS CA 90630. 714-761-7300. SERVICE MANAGER VICTOR. *AK
CONSUMER RECEIVED A RECALL NOTICE STATING THAT A BAD GEAR WAS INSTALLED AT THE FACTORY. MOTORCYCLE SHOULD NOT BE DRIVEN BECAUSE GEAR COULD COME LOOSE AND LOCK UP THE REAR TIRE. *AK
CONSUMER RECEIVED A RECALL NOTICE CONCERNING REPLACEMENT OF TRANSMISSION. HOWEVER, NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE, CYPRESS CA 90630. 714-761-7300. SERVICE MANAGER VICTOR. *AK
NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE. ALSO, THERE WAS NO PROJECTED DATE AS TO WHEN THE PARTS WOULD BE AVAILABLE. *AK
NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER RECEIVED RECALL NOTICE ON JANUARY 10, 2004. HE CONTACTED THE DEALER, WHO INFORMED HIM THAT THE PARTS NEEDED FOR RECALL REPAIRS WILL NOT BE AVAILABLE FOR AN UNCLOSED PERIOD OF TIME. *AK
THE CONSUMER RECEIVED A RECALL NOTICE (VP02E00017945) FOR REPLACEMENT OF THE TRANSMISSION BUT WHEN HE CONTACTED THE DEALER HE WAS TOLD THAT THERE WERE NO PARTS AVAILABLE. YAMAHA US 6555 KATELLA AVE CYPRESS CA 90630 SERVICE MANAGER (SARAH) 714 761 7300. *NM
THE OWNER RECEIVED A RECALL NOTICE (NHTSA RECALL# 03V 309 000/REAR WHEEL LOCKUP) FROM THE MANUFACTURER ON JANUARY 15, 2004. THE OWNER HAS AN EXTENDED WARRANTY, THE YES PLAN, WHICH INCLUDES COVERAGE OF UP TO 150.00 TOWARD A REPLACEMENT VEHICLE. YAMAHA IS NOT ACKNOWLEDGING IT. *NM
THE CONSUMER RECEIVED A RECALL NOTICE (VP02E00017945) FOR REPLACEMENT OF THE MOTORCYCLE'S TRANSMISSION. THE CONSUMER WAS TOLD THAT THERE WERE NOT PARTS AVAILABLE TO PERFORM THE RECALL. 6555 KATELLA AVE, CYPRESS CA 90630, SERVICE MANAGER SARAH 714 761 7300. *NM
2003 YAMAHA ROADSTER WAS RECALLED FOR POSSIBLE TRANSMISSION PROBLEM. CONSUMER CONTACTED DEALER FOR SIX WEEKS FOR RECALL REPAIR, BUT DEALER WEREN'T ABLE TO DO SO BECAUSE RECALL KIT HASN'T BEEN PROVIDED BY THE MANUFACTURER. (NAR) *LA *CB
TWO MONTHS AGO CONSUMER RECEIVED A RECALL LETTER CONCERNING TRANSMISSION FAILURE. DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. DEALER WAS CONTACTED, AND HE INDICATED THAT CONSUMER SHOULD WAIT UNTIL MAY OF 2004. *AK
CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE, BUT PARTS WERE AVAILABLE. YAMAHA, US 6555 KATELLA AVENUE, CYPRESS, CA 90630, 1800 962 7926. SERVIC EMANAGER, DANNY. *AK
CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE, BUT NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE, CYPRESS, CA 90630, 714 761 7300. SERVICE MANAGER, VICTOR. *AK
CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE FOR REPAIRS. YAMAHA ROADSTAR 2003 LEROY SQUIRES, 6510 21 STREET NORTHEAST, TACOMA, WAHINGTON 98422, 253-766-4000. *AK
CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE FOR REPAIRS. *AK
CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. *AK
CONSUMER WAS INFORMED THAT THE DEALER WOULD HAVE THE PARTS FOR 2003 YAMAHA ROADSTAR RECALL N 7 TO 10 DAYS BUT WAS LATER INFORMED IT WOULD BE ANOTHER MONTH BEFORE THEY RECEIVED PARTS TO CORRECT THE LOCKING TRANSMISSION. (NAR) *PH *CB
CONSUMER RECEIVED RECALL LETTER FOR 2003 YAMAHA ROADSTAR WHICH INDICATED REPAIRS WOULD TAKE 2 DAYS. AFTER CONTACTING THE DEALERSHIP, HE WAS INFORMED THE PARTS WOULDN'T BE AVAILABLE TO THEM UNTIL THE END OF FEB. OR EARLY MARCH. (NAR) *PH *CB
COMPLAINT ON THE LENGTH OF TIME IT TOOK YAMAHA TO REPAIR THE CONSUMER'S 2003 YAMAHA ROADSTAR DUE TO TRANSMISSION RECALL. (NAR) *PH *CB
REQUESTED HELP TO GET YAMAHA ROADSTAR TRANSMISSION RECALL PERFORMED IN A REASONABLE AMOUNT OF TIME. (NAR) *PH *CB
REQUESTED HELP TO GET YAHAMA TO EXPEDITE THE RECALL PROCESS ON THE YAMAHA ROADSTAR. (NAR) *PH *CB
CONSUMER RECEIVED A RECALL NOTICE FOR TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. YAMAHA, 714-761-7300, 555 KATELLA AVE, CYPRESS CA, 90630. *AK
CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING MANUAL TRANSMISSION FAILURE. VEHICLE HAD BEEN ON RECALL SINCE JANUARY 21, 2004 . HOWEVER, PARTS WERE NOT AVAILABLE AND WON'T BE AVAILABLE FOR SEVERAL MONTHS.*AK
CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING MANUAL TRANSMISSION FAILURE. CONSUMER TOOK MOTORCYCLE TO THE DEALER. AFTER SEVERAL DAYS DEALER CALLED CONSUMER AND ADVISED HIM TO PICK UP MOTORCYCLE BECAUSE THE PARTS WOULD NOT BE AVAILABLE FOR SEVERAL MONTHS. *AK
THE CONSUMER RECEIVED A RECALL NOTICE (03V309000 SUBJECT: REAR WHEEL LOCK UP) AND CONTACTED TWO DEALERS. NEITHER DEALER HAD THE PARTS AVAILABLE TO REPAIR THE RECALL AND INFORMED THE CONSUMER THAT THE PARTS WOULD NOT BE AVAILABLE FOR ANOTHER ONE TO TWO MONTHS. BOTH DEALERS ALSO HAVE A LONG WAITING LIST. *NM
THE CONSUMER RECEIVED A RECALL NOTICE (NHTSA VP02E0020008) FOR REPLACEMENT OF THE SECOND GEAR TRANSMISSION. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE TO REPAIR THE MOTORCYCLE (TURBIN-SERVICE MANAGER). YAMAHA MANUFACTURER, 6555 KETELLA AVE CYPRESS CA 90630-5101 1-800 962 7926. *NM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Yamaha Road Star → · Every Road Star year → · How the figures are calculated →