Page 2 of 2 · complaints 51–87 of 87

2002 Yamaha Road Star complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Power Train › Automatic Transmission
Filed Mar 11, 2004CA

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. US 6555, KATELLA AVENUE, CYPRESS CA 90630. SERVICE MANAGER VICTOR. 1 800 962 7926. *AK

Power Train › Automatic Transmission
Filed Mar 10, 2004FL

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. YAMAHA,US 6555 STELLA AVENUE, CYPRESS, CA 90630. *AK

Power Train › Manual Transmission
Filed Mar 9, 20045,000 milesCO

THE PARTS TO PERFORM TRANSMISSION RECALL 03V309000 REPAIRS HAVE NOT BEEN AVAILABLE FOR 2 MONTHS. *AK

Power Train › Automatic Transmission
Filed Mar 9, 2004SC

CONSUMER HAS BEEN WAITING SINCE JANUARY ON PARTS FOR RECALL 03V309 000 CONCERNING TRANSMISSION FAILURE. DEALER INSISTED THAT THEY WERE STILL WAITING FOR PARTS. YAMAHA KAWASAKI OF FLORENCE, 1409 PAMPLICO HWY, FLORENCE, SC 29505. 843-665-8486. *AK

Power Train › Manual Transmission
Filed Mar 5, 2004LA

CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. DEALER HAS HAD THE MOTORCYCLE FOR FIVE WEEKS AND STILL THE PARTS WERE NOT AVAILABLE. DEALER HAD NO INFORMATION ON WHEN THE PARTS WILL BE AVAILABLE.*AK

Power Train › Automatic Transmission
Filed Mar 4, 2004UT

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE, CYPRESS, CA 90630. SERVICE MANAGER VICTOR. *AK

Power Train › Automatic Transmission
Filed Mar 3, 2004GA

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION. FAILURE. NO PARTS WERE AVAILABLE. YAMAHA, US 6555 KATELLA AVENUE, CYPRESS, CA 90630. 714-761-7300. SERVICE MANAGER VICTOR. *AK

Power Train › Automatic Transmission
Filed Mar 3, 2004TX

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE, CYPRESS, CA 90630. SERVICE MANAGER VICTOR. *AK

Power Train › Manual Transmission
Filed Feb 27, 20048,300 milesAZ

CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT PARTS NEEDED TO REPAIR THE MOTORCYCLE WERE NOT AVAILABLE, AND THAT THERE WAS NO PROJECTED DATE WHEN THE PARTS WOULD BE AVAILABLE. HOWEVER, CONSUMER WAS UPSET THAT PARTS WERE AVAILABLE IN THE SOUTHERN STATES, AND NOT AVAILABLE IN THE NORTH. *AK

Power Train › Manual Transmission
Filed Feb 27, 20047,500 milesVA

CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT PARTS NEEDED TO REPAIR MOTORCYCLE WERE NOT AVAILABLE, AND THERE WAS NO PROJECTED DATE AS TO WHEN THEY WOULD BE AVAILABLE. *AK

Power Train › Automatic Transmission
Filed Feb 27, 2004TN

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE, CYPRESS, CA 90630. SERVICE MANAGER CHRIS. *AK

Power Train › Manual Transmission
Filed Feb 26, 2004FL

THE CONSUMER CONTACTED THE DEALER ABOUT RECALL# 03V3090000 SUBJECT: REAR WHEEL LOCK UP. THE DEALER INDICATED THE PARTS WERE NOT AVAILABLE AND THERE IS NO INFORMATION ON WHEN THE PARTS WILL BE AVAILABLE. *NM *MR

Power Train › Manual Transmission
Filed Feb 26, 20042,000 milesOK

CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONTACTED THE DEALER, AND WAS TOLD THAT PARTS NEEDED TO REPAIR MOTORCYCLE WERE NOT AVAILABLE. ALSO, THERE WAS NO PROJECTED DATE AS TO WHEN THE PARTS WILL BE AVAILABLE. *AK

Power Train › Manual Transmission
Filed Feb 25, 20047,000 milesKY

CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT THE PARTS NEEDED TO REPAIR MOTORCYCLE WERE UNAVAILABLE. ALSO, THERE WAS NO PROJECTED DATE AS TO WHEN THE PARTS WILL BE AVAILABLE. *AK

Power Train › Automatic Transmission
Filed Feb 25, 2004CA

CONSUMER RECEIVE A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. HOWEVER, NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE, CYPRESS, CA 90630. 1800-962-7926. SERVICE MANAGER SARAH. *AK

Power Train › Automatic Transmission
Filed Feb 24, 2004SC

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. HOWEVER, NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE, CYPRESS, CA 90630. 714 761 7300. SERVICE MANAGER VICTOR. *AK

Power Train › Automatic Transmission
Filed Feb 24, 2004FL

CONSUMER RECEIVED A RECALL NOTICE FOR TRANSMISSION FAILURE. HOWEVER, NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE CYPRESS, CA 90630. 714 761 7300. SERVICE MANAGER VICTOR. *AK

Power Train › Manual Transmission
Filed Feb 23, 20044,500 milesMN

2002 YAMAHA ROAD STAR TRANSMISSION RECALL. MY BIKE HAS BEEN IN THE SHOP SINCE 1/10/04 WAITING FOR A TRANSMISSION KIT. I AM BEING TOLD THAT THERE ARE NO KITS AVAILABLE AND WILL LIKELY STRETCH INTO APRIL, 04. THIS IS UNACCEPTABLE! I HAVE ONLY OWNED THIS BIKE FOR 6 MONTHS. YAMAHA SHOULD EITHER HAVE TO FIX MY BIKE ASAP OR BUY IT BACK AT THE ORIGINAL PRICE. THIS TYPE OF DELAY IS NOT ACCEPTED IN ANY OTHER ARENA... WHY IS IT ACCEPTED HERE?!!!*AK

Power Train › Manual Transmission
Filed Feb 23, 200423,000 milesMS

RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. MOTORCYCLE HAD BEEN IN DEALER'S SHOP FOR OVER THIRTY DAYS. THE CONSUMER WAS ON A WAITING LIST, BUT THE DEALER DID NOT KNOW WHEN THE PARTS WILL BE AVAILABLE.*AK

Power Train › Manual Transmission
Filed Feb 23, 200411,500 milesSC

CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT THE PARTS NEEDED TO REPAIR MOTORCYCLE WERE NOT AVAILABLE, AND THERE WAS NO PROJECTED DATE AS TO WHEN PARTS WILL BE AVAILABLE. *AK

Power Train › Manual Transmission
Filed Feb 23, 20044,400 milesKS

CONSUMER RECEIVED NHTSA RECALL 03V309000 REGARDING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, WHO INFORMED HIM THAT THE PARTS NEEDED TO REPAIR THE MOTORCYCLE WERE NOT AVAILABLE. ALSO, THERE WAS NO PROJECTED DATE AS TO WHEN THEY WILL BECOME AVAILABLE. *AK

Power Train › Manual Transmission
Filed Feb 23, 20048,500 milesVA

CONSUMER RECEIVED NHTSA RECALL 03V309000 REGARDING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT THE PARTS NEEDED FOR REPAIRS WERE NOT AVAILABLE. ALSO, THERE WAS A NO PROJECTED DATE AS TO WHEN THE PARTS WOULD BE MADE AVAILABLE. *AK

Equipment
Filed Feb 20, 2004CT

YAMAHA HAS RECALLED MY MOTORCYCLE ACCORDING TO THE COMPANY DESCRIPTION OF RECALLED BIKES (ROAD STAR 2002, WHICH WAS CONFIRMED BY MY DEALER). WHEN I ASKED MY DEALER TO ORDER THE PARTS THEY REFUSED SAYING THAT YAMAHA DEMANDS A LETTER ACCOMPANY THE REQUEST FOR PARTS. I EXPLAINED THAT I HAVE NOT RECEIVED THE LETTER FROM YAMAHA AND I AM UNABLE TO REACH CUSTOMER SERVICE AS IT IS KEEPING ME ON HOLD FOR UP TO 25". THEY WILL NOT SCHEDULE THE REPAIR OR ORDER PARTS UNTIL I GET A LETTER. THERE ARE 27 BIKES ALREADY SCHEDULED FOR REPAIRS, AND THE LIST GROWS LONGER. AS THE BIKES CAN'T BE RIDDEN UNTIL REPAIRED, IT WILL TAKE MONTHS FOR MY DEALER TO GET TO MY BIKE, TOTALLY UNACCEPTABLE. I ALSO HEARD THAT YAMAHA IS NOT WARRANTING THE LABOR FOR RIPPING DOWN THE ENGINE ONLY THE PART THEY ARE REPLACING, IF TRUE THIS IS ABSURD. HAVING THEM RIP DOWN THE ENGINE FOR SOMETHING THAT WAS THEIR FAULT, AND NOT STAND BEHIND THE ENGINE REPAIR IS RIDICULOUS.*AK

Power Train › Automatic Transmission
Filed Feb 17, 2004FL

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE, BUT NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE, CYPRESS, CA 90630. 1 800 962 7926, SERVICE MANAGER, DANNY.*AK

Power Train › Manual Transmission
Filed Feb 12, 2004NC

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. YAMAHA, 6555 KATELLE AVE, CYPRESS CA, 90630, 714-7617300. *AK

Power Train › Manual Transmission
Filed Feb 11, 200411,000 milesGA

CONSUMER RECEIVED NHTSA RECALL 03V309000 ON FEBRUARY 1, 2004 CONCERNING TRANSMISSION FAILURE. CONSUMER TOOK MOTORCYCLE TO THE DEALER, AND WAS TOLD THAT PARTS WOULD NOT BE IN FOR AN EXTENSIVE PERIOD OF TIME.*AK

Power Train › Manual Transmission
Filed Feb 11, 20043,000 milesPA

CONSUMER RECEIVED NHTSA RECALL 03V309000/ON JANUARY 9, 2004 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, WHO INFORMED HIM THAT PARTS WERE NOT AVAILABLE AT THIS TIME. ALSO, THEY DID NOT KNOW WHEN THE PARTS WILL BE IN. *AK

Power Train › Manual Transmission
Filed Feb 11, 200411,000 milesCA

CONSUMER RECEIVED NHTSA RECALL 03V309000 ON JANUARY 9, 2004 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT PARTS WERE NOT AVAILABLE, AND THERE WAS NO DATE AS TO WHEN PARTS WILL BE AVAILABLE. *AK

Power Train › Automatic Transmission
Filed Feb 10, 2004TN

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. *AK

Power Train › Manual Transmission
Filed Feb 9, 2004AZ

CONSUMER STATED THAT ARIZONA MOTOR SPORTS WILL NOT HONOR THE RECALL DEALING WITH THE TRANSMISSION. THE OWNER OF THE YAMAHA MOTORCYCLE TOOK THE MOTORCYCLE TO THE DEALERSHIP ON 1/04/2004. *AK

Power Train › Manual Transmission
Filed Feb 6, 2004NY

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. PARTS WERE UNAVAILABLE TO PERFORM RECALL REPAIRS. YAMAHA 714 , 761-7300, 6555 KATELLA AVENUE, CYPRESS, CA 90630. SERVICE MANAGER VICTOR. *AK

Power Train › Manual Transmission
Filed Feb 4, 2004TX

CONSUMER TOOK YAMAHA MOTORCYCLE TO THE DEALERSHIP FOR TRANSMISSION RECALL REPAIRS. DEALERSHIP STATED THAT THE PARTS WERE NOT AVAILABLE, AND THEY DID NOT KNOW WHEN THE PARTS WILL ARRIVE.*AK

Power Train › Automatic Transmission
Filed Feb 4, 2004RI

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. *AK

Power Train › Manual Transmission
Filed Feb 3, 20043,300 milesVA

CONSUMER RECEIVED A RECALL NOTICE CONCERNING MANUAL TRANSMISSION FAILURE. HOWEVER, PARTS WOULD NOT BE AVAILABLE FOR SEVERAL MONTHS. *AK

Power Train › Automatic Transmission
Filed Feb 2, 2004CA

THE CONSUMER RECEIVED A RECALL NOTICE (VP14Y000446) TO REPLACE THE TRANSMISSION BUT THE DEALER HAS NO PARTS AVAILABLE. YAMAHA MOTOR INC USA, P O BOX 6555, CYPREES CA, 714 761 7300 (MONICA - SERVICE MANAGER). *NM

Power Train › Manual Transmission
Filed Oct 6, 2003NC

POTENTIAL FAILURE OF YAMAHA ROADSTAR TRANSMISSION. THERE IS CURRENTLY A VOLUNTARY RECALL BY YAMAHA, BUT IT FAILS TO ADDRESS ITS PROBLEMS. *LA

Power Train › Manual Transmission
Filed Aug 28, 20031,000 milesCT

THE TRANSMISSION ON MY YAMAHA ROAD STAR 1600 [2002] GETS STUCK BETWEEN GEARS. NOT ALL THE TIME BUT ENOUGH TO CUASE ME SOME CONCERN.SOMTIMES IT GETS LOCKED UP IN BETWEEN GEARS AND IT TAKES A BIT TO GET IT UNSTUCK.IT SEEMS ODD AS THIS IS A BRAND NEW MOTORCYCLE WITH LESS THAN FOUR THOUSAND MILES ON IT.I HOPE IT DOESN'T LOCK UP WHILE I'M GOING DOWN THE ROAD.I HEARD SOME OF THEM DO THAT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Yamaha Road Star → · Every Road Star year → · How the figures are calculated →