Page 2 of 3 · complaints 51–100 of 113

2003 Workhorse W22 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Service Brakes, Hydraulic
Filed Mar 17, 201038,000 milesMI

TL* THE CONTACT OWNS A 2003 WORKHORSE W22 RECREATIONAL VEHICLE. THE CONTACT STATED THE BRAKES ON THE VEHICLE WERE EXHIBITING FAILURE. THE FRONT LEFT BRAKES ON THE RV CONTINUED TO FAIL THE MOST. HE RECEIVED NOTIFICATION OF A RECALL CAMPAIGN (NHTSA CAMPAIGN ID NUMBER 09V110000: SERVICE BRAKES: HYDRAULIC) AND UPON CONTACTING THE MANUFACTURER, WAS UNABLE TO RECEIVE ANY ASSISTANCE. THE RECALL WAS ISSUED APRIL 2009 AND TO DATE, THE MANUFACTURER HAS NOT YET HONORED THE RECALL. THE CONTACT ALSO STATED THE VEHICLE WAS PULLING TO THE RIGHT WHEN OPERATING AND WOULD INCREASE STOPPING DISTANCE. THE MANUFACTURE WAS CONTACTED AND ADVISED THEY WERE NO LONGER HONORING THE RECALL. THE CONTACT WAS CONCERNED WITH HIS SAFETY IN THE VEHICLE. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 45,000.

Service Brakes, Hydraulic
Filed Mar 3, 2010FL

2003 WINNEBAGO ADVENTURER.(2003 WORKHORSE W22 CHASSIS) CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS TO THE BRAKES BEFORE RECEIPT OF RECALL NOTICE. *TGW THE CONSUMER STATED THE ABS LIGHT WOULD COME ON AND GO OFF PERIODICALLY. ALSO, THERE WERE UNUSUAL SOUNDS COMING FROM THE BRAKES WHEN THEY WERE APPLIED AS WELL AS A MUSHY FEEL. IN ADDITION, FROM TIME TO TIME THE LEFT REAR WHEEL WOULD OVERHEAT. THE CONSUMER TOOK THE RV TO A REPAIR SHOP WHERE HE WAS INFORMED THE RV WOULD NEED A COMPLETE BRAKE JOB; WHICH INCLUDED PADS, ROTORS AND CALIPERS. *JB THE CONSUMER RECEIVED REIMBURSEMENT FOR THE BRAKE REPAIRS ON HIS RV. UPDATED 06/17/10. *JB

Service Brakes, Hydraulic
Filed Feb 26, 201013,000 milesCA

TL*THE CONTACT OWNS A 2003 DOLPHIN NATIONAL WORKHORSE CHASSIS W-22. HE RECEIVED AN INTERIM LETTER DECEMBER 2009 STATING HIS RECREATIONAL VEHICLE (RV) WAS UNDER RECALL (NHTSA CAMPAIGN ID NUMBER: 09V110000, SERVICE BRAKES, HYDRAULIC), HOWEVER THE PARTS WERE NOT YET AVAILABLE. TWO MONTHS LATER, HE CONTACTED THE MANUFACTURER TO INQUIRE ABOUT THE PARTS AND IF THEY WERE YET AVAILABLE. THE MANUFACTURER COULD NOT BE CONTACTED. HE ALSO INQUIRED VIA EMAIL AND LEFT SEVERAL MESSAGES, WITH NO RESULTS. HE HAD EXPERIENCED BRAKE FAILURE TWICE BEFORE HE RECEIVED THE RECALL LETTER PERTAINING TO THE SERVICE BRAKES. THE CONTACT WAS UNABLE TO RECEIVE RECALL REPAIRS WITHIN A REASONABLE TIME-FRAME. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000 AND THE CURRENT WAS 15,000.

Service Brakes, Hydraulic
Filed Jan 28, 2010FL

2003 WINNEBAGO ADVENTURER(WORKHORSE W22) SAFETY RECALL 50901-C. *NJ THE ABS SENSOR LIGHT WOULD ILLUMINATE AND GO OUT PERIODICALLY. THE RV WAS INSPECTED BY 2 DIFFERENT DEALERSHIPS. BOTH INDICATED THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE SENSORS. ALSO, THERE WAS AN UNUSUAL SOUND COMING FROM THE BRAKES WHEN THE BRAKE PEDAL WAS APPLIED AS WELL AS SOME SOFTNESS IN THE BRAKES OVER THE PAST FEW MONTHS. IN ADDITION, FROM TIME TO TIME, THE LEFT REAR WHEEL OVERHEATED. THE CONSUMER RECEIVED AN INTERIM RECALL NOTICE, BUT HAD NOT HEARD ANYTHING ELSE ABOUT A FIRM DECISION AS TO WHAT WORKHORSE WAS GOING TO DO TO FINALIZE AND FIX THE PROBLEMS. WHILE DRIVING, THE LEFT REAR WHEEL BEGAN TO OVERHEAT. THE RV WAS TAKEN TO A WORKHORSE SERVICE CENTER. UPON INSPECTION, THE CONSUMER WAS INFORMED THE RV NEEDED A COMPLETE BRAKE JOB, INCLUDING PADS, ROTORS AND CALIPERS. THE CONSUMER RECEIVED ANOTHER RECALL IN WHICH THE INTERIM RECALL HAD BEEN UPDATED AND THE RECALL POINTED OUT THE RELATED SYMPTOMS AND WARNING SIGNS THAT THE CONSUMER HAD ALREADY EXPERIENCED. *JB

Service Brakes, Hydraulic
Filed Jan 11, 2010CA

TL*THE CONTACT OWNS 2003 GULF STREAM SUN VOYAGER RV. THE VEHICLE WAS EQUIPPED WITH A 2003 WORKHORSE CHASSIS W22. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS WHEN THE "ANTI-LOCK BRAKE SYSTEM" (ABS) WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THERE WAS PRESSURE APPLIED TO THE BRAKE PEDAL, FOLLOWED BY NO POWER RESPONSE. THE VEHICLE SLOWED DOWN AFTER SEVERAL ATTEMPTS TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHERE A TEMPORARY REPAIR WAS PERFORMED ON THE VEHICLE. THE CONTACT RECEIVED RECALL CAMPAIGN ID NUMBER 09V110000, SERVICE BRAKES, HYDRAULIC IN MAY, 2009 WHICH WAS PRIOR TO THE BRAKE FAILURE; HOWEVER, THE VEHICLE WAS NOT REPAIRED DUE TO THE PART BEING UNAVAILABLE. THERE WERE CONCERNS OF THE SAFETY RISKS INVOLVED AND THE UNCERTAINTY OF THE AVAILABILITY OF THE PART. THE VIN WAS REJECTED FROM THE SYSTEM WHICH WILL BE UPDATED UPON RECEIPT OF THE COMPLAINT FORM. THE FAILURE MILEAGE WAS UNKNOWN.

Service Brakes, Hydraulic
Filed Jan 4, 201016,800 milesPA

TL*THE CONTACT OWNS A 2003 FOREST RIVER WINDSONG RV WORKHORSE CHASSIS W22. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS AND SUDDENLY, THE BRAKES BEGAN TO DRAG AND THERE WAS A STRONG BURNING ODOR. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD, INSPECTED THE VEHICLE AND OBSERVED THAT THE FRONT DRIVER SIDE TIRE WHEEL AREA EXHIBITED EXCESSIVE HEAT. A RECALL NOTIFICATION LETTER WAS RECEIVED ON MAY 23, 2009 UNDER NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC). THERE WERE CONCERNS OF THE SAFETY RISKS INVOLVED AND THE UNCERTAINTY OF THE AVAILABILITY OF THE RECALL PART. THE FAILURE MILEAGE WAS 16,800. THE CURRENT MILEAGE WAS 17,449. UPDATED 1/28/10 *CN UPDATED 02/03/10.*JB

Service Brakes, Hydraulic
Filed Dec 30, 20097,576 milesWI

TL* THE CONTACT OWNS A 2003 WORKHORSE W22 CHASSIS RV. SHE RECEIVED RECALL NOTICE NUMBER 09V110000(SERVICE BRAKES, HYDRAULIC). 6 MONTHS LATER THE REMEDY REFERENCED IN THE RECALL REMAINED UNAVAILABLE. THE CURRENT MILEAGE WAS UNDER 7576. THE CONSUMER'S HUSBAND TOOK THE RV TO BE INSPECTED AND AFTER LEAVING THE DEALERSHIP, THE BRAKES FAILED. UPDATED 01/29/10 THE CONSUMER STATED THE RV HAS BEEN OUT OF COMMISSION FOR OVER A YEAR. THE CONSUMER STATED WORKHORSE OFFERED A TEMPORARY FIX THAT THEY MAY OR MAY NOT PAY FOR. UPDATED 04/08/10.*JB UPDATED 05/26/10.*JB

Service Brakes, HydraulicFire
Filed Dec 17, 20093,000 milesNY

TL* THE CONTACT OWNS A 2003 REXHALL REXAIR RV, WITH A WORKHORSE CHASSIS W22. WHILE DRIVING APPROXIMATELY 60 MPH HE SMELLED A BURNING ODOR FROM THE BRAKES. DURING BRAKE APPLICATION, THE PEDAL WENT TO THE FLOOR, BUT THE VEHICLE WOULD NOT STOP. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC). NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 3,000. THE CURRENT FAILURE MILEAGE WAS 42,000.

Service Brakes, Hydraulic
Filed Dec 14, 2009FL

TL* THE CONTACT OWNS A 2003 WORKHORSES CHASSIS W22. HE RECEIVED RECALL NOTICE # 09V110000 (SERVICE BRAKES, HYDRAULIC). HE CONTACTED THE MANUFACTURER IN REFERENCE TO A RECENT BRAKE FAILURE. WHILE DRIVING 65 MPH HE EXPERIENCED BRAKE DRAG ALONG WITH THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. A REPRESENTATIVE FROM THE DEALER STATED THAT ALTHOUGH IDENTICAL SYMPTOMS WERE PRESENT, HE WOULD HAVE TO PAY A DIAGNOSTIC FEE PRIOR TO SERVICE. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. UPDATED 01/1410 *BF THE CONSUMER STATED WHILE DRIVING THE ABS LIGHT ILLUMINATED AND THERE WAS A SMELL OF BRAKES BURNING AND THE BRAKE PAD WAS WEAK AND HAD TO BE PUMPED TO GET THE RV TO STOP. THE WHEEL SPEED SENSOR WAS LOOSE AND MELTED AGAINST THE ROTOR. UPDATED 01/20/10.*JB

Service Brakes, Electric
Filed Nov 24, 200928,289 milesTX

WE DROVE 300 MILES AND FELT THE REAR CALIPERS HANGING UP ON 3 OCCASIONS. AS SOON AS WE GOT ON THE INTERSTATE, WE FELT THE MTRHOME HAD NO POWER, AS IF THE BRAKES WERE BEING APPLIED AND THEN SMELLED BURNING BRAKE ODOR. STOPPED AT THE FIRST REST AREA IN A COUPLE OF MILES, LET THEM COOL FOR 2 HOURS, THEN THEY DID RELEASE AND AS LONG AS WE WERE ON THE INTERSTATE NOT USING BRAKES, WE WERE FINE. AS SOON AS WE GOT OFF THE INTERSTATE TO GO TO THE RV PARK, WITHIN 2 MILES, THE BRAKES ONCE AGAIN HEATED UP BUT NOT ENOUGH TO CAUSE DAMAGE. NEXT DAY WE CONTINUED ON THE INTERSTATE WITH NO PROBLEMS UNTIL WE EXITED IN OCALA. AGAIN, WE DROVE A FEW MILES TO A PARK AND PARKED FOR THE NIGHT. NEXT DAY, DROVE LESS THAN A MILE TO OUR WORKHORSE SERV CTR TO HAVE IT CHECKED. THEY COULD FIND NO DAMAGE TO THE BRAKES SO WERE UNABLE TO AUTHORIZE REPLACEMENT OF THE REAR CALIPERS PER SAFETY RECALL 50901-C. WE, HOWEVER, BEING FAMILIAR WITH THE SYMPTOMS, I.E., SMELL OF BURNING BRAKES, LOSS OF POWER, KNOW THAT THEY WERE IN FACT INTERMITTENTLY HANGING UP. WE OPTED TO REPLACE THE REAR CALIPERS AT OUR EXPENSE($435) SINCE WE DO NOT WANT TO BE STRANDED ON THE SIDE OF THE ROAD AGAIN AS WE HAVE IN THE PAST ON 3 OCCASIONS. WE HAVE REPLACED ALL 4 CALIPERS, 4 ROTORS, BRAKE PADS & FRONT BRAKE LINES AT OUR EXPENSE. WE REQUESTED REIMBURSEMENT ON THE PREVIOUS ISSUES IN JULY, BUT HAVE NOT RECEIVED A RESPONSE. WE CHANGED THE FLUID AND LUBED THE SLIDES PRIOR TO OUR RECENT TRIP. SINCE WE HAVE HAD BRAKE FAILURES ON 8/18/08, 8/21/08

Service Brakes, Hydraulic
Filed Nov 8, 200918,000 milesCA

ON OCT 26, 2009, I EXPERIENCED TOTAL BRAKE FAILURE ON 2003 WINNEBAGO MOTOR HOME AT 18,000 MILES. AFTERWARD, I DISCOVERED THE CHASSIS, MANUFACTURED BY WORKHORSE, A DIVISION OF NAVISTAR, IS UNDER A RECALL. NHTSA CAMPAIGN ID NUMBER : 09V110000 MY MOTOR HOME IS UNSAFE TO DRIVE, (STICKING, OVERHEATING BRAKE SYSTEM) AND THE ABS (AUTOMATIC BRAKE SYSTEM) WARNING LIGHT IS ON TELLING ME THERE IS A PROBLEM. WORKHORSE REFUSES TO FIX THE BRAKES TO MAKE IT SAFE TO DRIVE. THEIR POSITION SEEMS TO BE DUAL, 'WAIT UNTIL WE HAVE THE 'FIX' READY, SOMETIME NEXT YEAR.' AND, AT THE SAME TIME, SAYING 'THE STICKING BRAKE SITUATION IS YOUR FAULT.' THIS DUAL STATEMENT SEEMS TO BE THE "LINE" THEY ARE FEEDING TO ALL OF US, AT THIS TIME. IT IS OUTRAGEOUS! ACCORDING TO THEIR REPRESENTATIVES THE RECALL 'FIX' WILL NOT BE AVAILABLE UNTIL SOMETIME NEXT YEAR'..MAYBE. I AM ALSO CONCERNED NAVISTAR AND/OR WORKHORSE COULD ENTER BANKRUPTCY BEFORE THIS ISSUE IS ADDRESSED. THERE ARE THOUSANDS OF US OUT HERE WITH WORKHORSE CHASSIS, MINE IS A WORKHORSE W22, HAVING NEARLY IDENTICAL ISSUES WITH UNSAFE BRAKES. THE SYMPTOM IS THE BRAKE PEDAL GOES TO THE FLOOR RESULTING IN NO BRAKES WITH LITTLE OR NO PRIOR WARNING. AFTER THAT WE DISCOVER THE BRAKES HAVE BEEN STUCK IN THE PARTIALLY APPLIED POSITION WHICH RESULTED IN TREMENDOUS HEAT BEING GENERATED. THAT, IN TURN CAUSES THE BRAKE FLUID TO BOIL. WHEN BRAKE FLUID BOILS IT TURNS TO A GAS. ONCE THIS HAS HAPPENED THE MOTOR HOME HAS NO BRAKES! WORKHORSE, A DIVISION OF NAVISTAR IS DOI

Service Brakes, Hydraulic
Filed Nov 7, 200927,970 milesGA

IN MAY 2009 I RECEIVED NOTIFICATION FROM WORKHORSE CUSTOM CHASSIS THAT OUR MOTORHOME WAS INVOLVED IN SAFETY RECALL 50901-C. THE INFORMATION AVAILABLE TODAY FROM THEIR CUSTOMER SERVICE AND WEBSITE IS THE VERY SAME AS IT WAS IN BACK IN MAY ( PROBLEM IDENTIFIED, PARTS NOT AVAILABLE). I FIND IT HARD TO BELIEVE THAT IN SEVEN MONTHS WORKHORSE HASN'T BEEN ABLE TO RESOLVE THIS SAFETY PROBLEM OR PROVIDE THOSE AFFECTED WITH MORE UP TO DATE INFORMATION ON THE ACTIONS BEING TAKEN. WE LIVE IN OUR MOTORHOME FULL-TIME AND HAVE STOPPED TRAVELING BECAUSE WE HAVE EXPERIENCED SOME OF THE IDENTIFIED PROBLEMS ( ABS LIGHT COMING ON AND MUSHY BRAKES) AS MANY OF US CAN'T GET ANY STRAIGHT ANSWERS FROM WORKHORSE, CAN NHTSA PROVIDE AN UPDATE? *TR UPDATED IVOQ 07/15/10.*JB

Service Brakes, Electric
Filed Nov 3, 200938,000 milesTN

REGARDING THE BOSCH BRAKE RECALL, I EXPERIENCED NO BRAKES WHEN THEY OVERHEATED IN AUGUST, 2009. THE BRAKE PEDAL WENT TO THE FLOOR WHEN APPLIED. THANKFULLY I WAS NEAR MY DESTINATION AND CONTACTED A REPAIRMAN THAT INFORMED ME THAT ONCE THEY COOLED DOWN, THE BRAKES WOULD WORK AGAIN AND THEY DID. MY PROBLEM IS THAT I RECENTLY CONTACTED WORKHORSE WHO ADVISED THAT THEY STILL DO NOT THE PARTS TO CORRECT MY RECALL THAT I RECEIVED BACK IN THE EARLY SPRING OF 2009. WHAT'S UP WITH THAT? AM I TO CONTINUE TO RISK MY FAMILY'S LIFE, AS WELL AS OTHERS ON THE ROAD, WHILE THEY OFFER NO DEFINITE SOLUTION? MAYBE A LARGE LAWSUIT AFTER AN ACCIDENT WILL GET THEIR ATTENTION, YOU THINK? *TR

Service Brakes, Hydraulic
Filed Oct 14, 20095,000 milesTN

TL*THE CONTACT OWNS A 2003 WORKHORSE W22. THE CONTACT STATED THAT THE BRAKES WERE REPLACED FOUR TIMES. THE BRAKE PEDAL WOULD STICK TO THE FLOOR, FAIL TO STOP THE VEHICLE AND EXHIBIT A BURNING SMELL WHEN THE BRAKE PEDAL WAS ENGAGED. NHTSA CAMPAIGN #09V110000, SERVICE BRAKES, HYDRAULIC WAS RELATED TO THE FAILURE; HOWEVER, HE RECEIVED NO ASSISTANCE FROM THE DEALER. THE MANUFACTURER REFUSED ASSUME THE REPAIR COST ON THREE OCCASIONS; HOWEVER, THE MANUFACTURER ASSUMED RESPONSIBILITY FOR THE MOST RECENT FAILURE. THE MANUFACTURER ALSO STATED THAT IF THE CONTACT SUBMITS INVOICES FOR THE FIRST THREE REPAIRS, THEY WOULD REIMBURSE HIM; HOWEVER, THEY DENIED REIMBURSEMENT AFTER THEY RECEIVED THE INVOICE. THE BRAKES HAVE CONTINUED TO FAIL; ALTHOUGH, THERE WERE FOUR ATTEMPTS TO REPAIR THEM. THE CURRENT MILEAGE WAS APPROXIMATELY 53,400. THE FAILURE MILEAGE WAS 5,000. UPDATED 11/03/09 *BF THE CONSUMER STATED THE BRAKE FAILURE HAPPENED WITH NO WARNING AND WHILE THE RV WAS MOVING. UPDATED 11/04/09.*JB

Service Brakes, Hydraulic
Filed Sep 28, 2009FL

CONSUMER WANTS TO BE REIMBURSED FOR THE REPAIR FOR THE WORKHORSE CHASSIS SAFETY RECALL 50901-C ON A 2003 GULF STREAM SUN VOYAGER. *NJ THE CONSUMER STATED SHE EXPERIENCED SIGNIFICANT BRAKE PROBLEMS ON 2 OCCASIONS. THE ABS LIGHT ILLUMINATED AND THE REAR BRAKES, CALIPERS AND SEALS WERE REPLACED. *JB

Service Brakes, Hydraulic
Filed Sep 28, 2009PA

WORKHORSE SAFETY RECALL 50901-C. *NJ THE CONSUMER STATED WHILE DRIVING THERE WAS A STRONG ODOR OF BURNING RUBBER. THE CONSUMER STOPPED TO INSPECT THE RV AND DISCOVERED BOTH WHEEL HUBS WERE VERY HOT. THE RV WAS TAKEN TO A REPAIR SHOP WHERE IT WAS DISCOVERED THE RIGHT REAR CALIPER WAS HANGING. BOTH CALIPERS WERE REPLACED. THE CONSUMER WAS INFORMED THAT SOME OR ALL OF THE EXPENSES MAY NOT BE COVERED BY THE RECALL. *JB

Service Brakes, Hydraulic
Filed Sep 3, 2009FL

CONSUMER RECEIVED SAFETY RECALL 50901-C FOR WORK HORSE CHASSIS. CONSUMER STATES THAT HIS MOTOR HOME HAS MANY PROBLEMS. *NJ THE CONSUMER STATED THE BRAKES HAVE BEEN A MAJOR PROBLEM SINCE PURCHASING THE RV AND THEY ONLY WORKED NORMAL ABOUT 70-80% OF THE TIME. THE CONSUMER STATED HE PURCHASED ALL OF THE CALIPERS AT HIS EXPENSE, BECAUSE NO ONE WANTED TO TAKE RESPONSIBILITY FOR THE PROBLEM AND NOW A RECALL HAS BEEN ISSUED. THE POWER STEERING LEAKED AT THE WELD OF THE REAR HOUSING, AND THE CRUISE CONTROL WAS REPAIRED TWICE, BUT IT NEVER STAYED FIXED. *JB

Service Brakes, Hydraulic
Filed Aug 20, 2009ME

CONSUMER STATES THAT HIS 2004 WINNEBAGO ITASCA SUNCRUISER HAD BRAKE PROBLEMS. *NJ THE RV IS A 2003 WORKHORSE W22 CHASSIS. THE CONSUMER RECEIVED A RECALL NOTICE IN MAY 2009. A MONTH AFTER PURCHASING THE RV, HE NOTICED THAT AFTER STOPPING AT A TRAFFIC LIGHT IT TOOK MORE GAS TO GET THE MOTORHOME TO MOVE. A SHORT TIME LATER, HE COULD SMELL THE BRAKES GETTING HOT. THE CONSUMER PULLED OVER AND DISCOVERED THE LEFT FRONT WHEEL WAS EXTREMELY HOT. IN AUGUST OF 2008 THE CONSUMER FELT THE BRAKES DRAGGING AND GETTING HOT. HE THEN FOUND THE RIGHT REAR BRAKE WAS THE PROBLEM. HE ALLOWED IT TO COOL DOWN AND THEN PROCEEDED ON HIS WAY. THE CONSUMER THEN NOTICED THE ABS LIGHT HAD ILLUMINATED. THE CONSUMER STATED HE TOOK A TRIP THAT WAS LESS THAN 150 MILES AND THE LEFT FRONT CALIPER LOCKED UP. *JB

Service Brakes, Hydraulic
Filed Aug 18, 2009AL

2003 HOLIDAY RAMBLER HAS A PROBLEM WITH THE BRAKES. *NJ THE CONSUMER HAS A 2003 WORKHORSE W22 CHASSIS. THE BRAKES HAVE FAILED 4 TIMES. THE CALIPERS WERE REPLACED, BUT THE BRAKES AND ROTORS WERE NOT REPLACED. THE BRAKES AND ROTORS OVERHEATED DUE TO THE FAULTY CALIPERS AND THE BRAKE PADS WERE WORN. THE CONSUMER TOOK THE RV TO THE DEALER AND THEY FOUND THE RIGHT REAR SPEED SENSOR OPEN AND BOTH REAR CALIPERS PISTON SEALS HAD MELTED. THEY REPLACED THE REAR CALIPERS, BUT NOT THE FRONT ONES OR THE SPEED SENSORS. THEE CONSUMER ALSO STATED THE PEDAL WOULD GO DOWN TO THE FLOOR AND THE BAS LIGHT ILLUMINATED. THE CONSUMER WAS THEN INFORMED THE BRAKE FLUID WAS CONTAMINATED AND NEEDED TO BE FLUSHED. AFTER 2 YEARS OF COMPLAINING, THE CONSUMER FINALLY RECEIVED A RECALL NOTICE REGARDING THE BRAKES. *JB

Service Brakes, Hydraulic
Filed Jul 23, 200913,980 milesKY

2004 NEWMAR MOTORHOME WITH W-22 WORKHORSE CHASSIS. 1. I WAS DRIVING IN FRANKFORT, KY, WITH NO HILLS TO SPEAK OF AND ONLY LIGHT BRAKE USAGE. I WAS NOT PULLING A TOWED VEHICLE AND HAVE NEVER PULLED SUCH. 2. LEFT FRONT BRAKE CALIPER LOCKED CAUSING THE WET BEARING SEAL TO LOOSE ALL OIL. WHEEL WAS SO HOT IT WOULD BURN MY HAND WHEN I TOUCH IT. HAD NO BRAKES. THERE WAS A DISTINCTIVE BURNT BRAKE PAD SMELL. MOTORHOME TOWED NEXT MORNING TO GEORGETOWN, KY. 3. AFTER TWO WEEKS, LEFT FRONT CALIPER WAS REPLACED AT WORKHORSE'S EXPENSE. I HAD TO PAY FOR BRAKE FLUID AND BLEEDING THE BRAKES. THE CALIPER SLIDE PINS HAD BEEN LUBRICATED ACCORDING TO WORKHORSE'S RECOMMENDATIONS TWO MONTHS PRIOR. *TR

Service Brakes, Hydraulic
Filed Jul 20, 200918,000 milesTX

TL*THE CONTACT OWNS A 2003 WORKHORSE W22 CHASSIS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 09V110000. HE WAS INFORMED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. WHILE DRIVING 15 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE MANUFACTURER STATED THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE RECALL WAS INTERIM. THE FAILURE AND CURRENT MILEAGES WERE 18,000. UPDATED 08/14/09. *LJ THE REAR BRAKES WERE DRAGGING AND BOILING WITH FLUID. UPDATED 08/14/09.*JB

Service Brakes, Hydraulic
Filed Jul 16, 200920,000 milesOR

TL*THE CONTACT OWNS A 2003 WORKHORSE W22 CHASSIS. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE VEHICLE. UPON FURTHER INSPECTION, HE NOTICED THAT THE BRAKE DISC AND WHEEL CYLINDERS FAILED. HE REPLACED THE UNIT, BUT SHORTLY AFTERWARDS, THE BRAKING SYSTEM LOCKED WHILE DRIVING. THE DEALER STATED THAT THEY DID NOT HAVE THE PARTS TO REPAIR THE VEHICLE. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 30,000. UPDATED 11/23/09 *BF THE REAR ROTORS WERE BROKEN AND THE RIGHT FRONT HUB SEAL WERE LEAKING. UPDATED 11/24/09

Service Brakes, Hydraulic
Filed Jun 25, 20099,365 milesNY

BRAKE FAIL. *TR

Service Brakes, Hydraulic
Filed Jun 24, 200924,000 milesTN

26 MAY 2009 - WHILE DRIVING MY 2004 NATIONAL DOLPHIN (WORKHORSE W-22) MOTORHOME FROM COCOA BEACH, FL TOWARD MY DESTINATION, HOME, I ENCOUNTERED A STRONG PULL OF THE VEHICLE TO THE RIGHT. STOPPING AND MAKING AN INSPECTION OF THE FRONT WHEELS REVEALED THE RIGHT HUB WAS VERY HOT AND A SMELL OF HOT BRAKES. I CAREFULLY MADE MY WAY TO THE NEXT CAMPGROUND; THERE I WAS ABLE TO CONTACT AN RV REPAIR SERVICE. WITH THEIR MOBILE SERVICE THEY CAME TO THE CAMPGROUND AND MADE AN INSPECTION. THEIR FINDING REVEALED THAT A CALIPER, BRAKE PADS AND BRAKE LINE HAD GOTTEN VERY HOT AND WAS DAMAGED. THEIR RECOMMENDATION WAS THE REPLACEMENT OF THESE PARTS PLUS THE ABS SENSOR, AND FOR SAFETY, REPLACE THE SAME PARTS TO THE OTHER FRONT WHEEL. I WAS STRANDED AT THIS CAMPGROUND WHILE PARTS WERE ORDERED AND SHIPPED. 29 MAY 2009 - THE RV SERVICE COMPANY MADE THE REPAIRS AT THE CAMPGROUND WITH THEIR MOBILE SERVICE AT A COST OF $1147.40. *TR THE CONSUMER STATED HE RECEIVED A DECEMBER 2009 UPDATED NOTICE REGARDING THE DEFECTIVE BRAKES WHICH STATED A FINAL REMEDY HAD BEEN DETERMINED. HOWEVER, WHEN HE CALLED WORKHORSE CUSTOM CHASSIS TO GET A CURRENT UPDATE, THEY DIDN'T HAVE ONE. UPDATED 03/08/10

Service Brakes, Hydraulic
Filed Jun 20, 200933,758 milesAZ

NOTICED DURING A RECENT TIRE CHANGE THAT 3 OUT OF 4 ROTORS HAD RADIAL CRACKS COMPLETELY THROUGH THE DISK. ONE ON EACH ROTOR AND TWO ON THE RIGHT FRONT. NO CRACKS WERE NOTED ON THE RIGHT REAR. THESE CRACKS ARE ONLY ON THE OUTER DISK. NO OTHER CRACKS WERE FOUND WITH THE EXCEPTION OF LIGHT SURFACE CRACKS ON ALL INNER AND OUTER ROTORS. *TR

Service Brakes, Hydraulic
Filed Jun 1, 200915,200 milesCA

TL*THE CONTACT OWNS A 2004 GEORGIE BOY CRUISE MASTER WITH A 2003 WORKHORSE W22. THE CONTACT NOTICED BRAKE FAILURE WITHIN THE CHASSIS. AFTER STOPPING THE VEHICLE REPEATEDLY, THE FRONT CALIPERS WOULD DRAG AND BUILD UP HEAT. THE BRAKE PEDAL SEEMED SPONGY AND WOULD EXTEND ALL THE WAY TO THE FLOOR, BARELY STOPPING THE VEHICLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 09V110000, BUT ONLY RECEIVED RECORDED MESSAGES WHEN HE CALLED THE MANUFACTURER. THE CURRENT MILEAGE WAS 15,449 AND FAILURE MILEAGE WAS APPROXIMATELY 15,200.

Service Brakes, Hydraulic
Filed May 27, 200930,000 milesGA

TL*THE CONTACT OWNS A 2003 WORKHORSE W22. WHILE DRIVING BETWEEN 45-50 MPH ON NORMAL ROAD CONDITIONS, THE BRAKE PEDAL EXTENDED TO THE FLOOR WITHOUT RESISTANCE WHEN PRESSURE WAS APPLIED. THE BRAKES BEGAN TO LOCK UP WITHOUT WARNING. THE VEHICLE WAS DRIVEN WITH CAUTION AND PARKED FOR AN EXTENDED PERIOD OF TIME. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE HAS NOT BEEN REPAIRED. NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC) WAS REFERENCED; HOWEVER, THE REPAIR PART WAS UNAVAILABLE DUE TO A MASSIVE BACK ORDER. THE TECHNICIAN STATED THAT THE PART WOULD BE UNAVAILABLE UNTIL FALL OF 2009. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

Service Brakes, Hydraulic
Filed May 26, 2009PA

TL*THE CONTACT OWNS A 2003 WORKHORSE W22 CHASSIS. WHILE THE VEHICLE WAS IDLING, THE CONTACT SMELLED A STRONG BURNING ODOR. WHEN THE BRAKE PEDAL WAS DEPRESSED, HE EXPERIENCED REDUCED BRAKING CAPABILITY AND THE ABS WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND HAD THE ABS SENSOR REPLACED DUE TO OVERHEATING. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC) AND IMMEDIATELY CALLED THE MANUFACTURER. A REPRESENTATIVE STATED THAT A CORRECTIVE REMEDY HAD NOT BEEN DEVELOPED; THEREFORE, THEY COULD NOT REPAIR THE VEHICLE. THE FAILURE STILL PERSISTS. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. UPDATED 5/28/09 *CN THE CONSUMER STATED ONCE HE GOT ON THE HIGHWAY, THE SMELL SEEMED TO DISSIPATE, BUT WHEN HE CAME TO A STEEP GRADE AND APPLIED THE BRAKES THE PEDAL WENT TO THE FLOOR AND THE ABS LIGHT ILLUMINATED. THE CONSUMER WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD. AFFTER THE RV SAT FOR AN 1/2 THE SMELL WENT AWAY, BUT THE ABS LIGHT STAYED ON. UPDATED 05/29/09.*JB

Service Brakes, Hydraulic
Filed May 25, 200923,000 milesRI

WE OWN 2003 RV ON A WORKHORSE CHASSIS. WE JUST RECEIVED FROM WORKHORSE SAFETY RECALL 50901C INTERIM NOTICE. IN MAY 2008 OUR REAR BRAKES LOCKED UP IN OCALA, FL WHILE ENROUTE TO OUR HOME IN RI. SEVERE OVERHEATING WITH BRAKE BURNING SMELL, BRAKES DRAGGING AND THE BRAKES BECAME SUDDENLY MUSHY WHEN APPLIED, WE DID NOT REALIZE IT WAS OUR BRAKES BECAUSE OUR WINDOWS WERE CLOSED. WHEN THE ABS LIGHT CAME ON I IMMEDIATELY PULLED OVER, DISCOVERED THE REAR HUBS WERE VERY HOT. WE WERE TOWED TO A WHEEL AND BRAKE FACILITY NEAR I 75 WHERE IT WAS DETERMINED THERE WAS EXTENSIVE DAMAGE FROM THE HEAT. REPLACED WERE BEARINGS IN THE DIFFERENTIAL, CALIPERS, ROTORS. PADS. WE HAVE CONTACTED THE REPAIR FACILITY TO MAIL US A COMPLETE LIST OF REPAIRS. WE HAD 23 DAYS LEFT ON A FIVE YR. EXTENDED WARRANTY THAT PAID OVER $1700 AND WE PAID OUT OF POCKET OVER $2100 THAT WAS NOT COVERED BY THE INSURANCE FOR SOME REASON. THIS YR, APRIL 2009, WE AGAIN TRIED TO DRIVE THE RV HOME FROM CENTRAL FL AND MADE IT 20 MILES UP US27 WHEN AGAIN WE NOTICED THE BURNING SMELL, PULLED OVER, AND THIS TIME THE FRONT HUBS WERE VERY HOT SO WE RETURNED THE RV TO THE CAMPGROUND AND MAKE PLANS TO HAVE THE FRONT BRAKES FIXED WHEN WE RETURN IN THE FALL. WE DID NOT FEEL THERE WAS ANY HOPE FOR US UNTIL WE GOT THE RECALL NOTICE THE OTHER DAY HERE IN RI. *TR

Service Brakes, Hydraulic
Filed May 21, 200923,860 milesOH

TL*THE CONTACT OWNS A 2003 MONACO COACH LAPALMA MOTOR HOME. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT SMELLED SOMETHING OVERHEATING ON HIS VEHICLE. HE PULLED THE MOTOR HOME OVER TO INSPECT IT, BUT FOUND NO FAILURES. TWO MILES LATER, THE BRAKE PEDAL BECAME MUSHY AND EXTENDED TO THE FLOOR. THE VEHICLE VEERED TO THE RIGHT. THE CONTACT ALLOWED THE VEHICLE TO COOL DOWN. HE RESTARTED THE VEHICLE AND DROVE TO HIS DESTINATION. BY THIS TIME, THERE WAS COOLANT LEAKING FROM THE MOTOR AND OIL LEAKING FROM THE BEARINGS. THE MECHANIC STATED THAT THE WHEEL BEARINGS MAY HAVE BEEN DEFECTIVE. IT WAS DISCOVERED THAT THE ABS SENSORS WERE WELDED AND THE FRONT PASSENGER SIDE BRAKE WAS DEFECTIVE. THE MECHANIC REPLACED THE PASSENGER SIDE BRAKE CALIPERS AND ALL OF THE RELATED HOSES. THE FLUIDS, HUB BEARINGS, AND ABS SENSORS WERE ALSO REPLACED. THE CONTACT RECEIVED A RECALL NOTICE FOR THE FAILURES AFTER THE VEHICLE WAS REPAIRED. THE NHTSA CAMPAIGN ID NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 26,300. UPDATED 06/08/09 *BF THE CONSUMER STATED THE FIRST TIME THEY STOPPED WAS TO PUT STABIL IN THE GAS TANK FOR THE WINTER. ABOUT 2 MILES LATER, THEY SMELLED AN ODOR AND STOPPED THE COACH. ABOUT 1 MILE BEFORE REACHING THEIR DESTINATION, THE BRAKES WERE PULLING AND THERE WAS NOT MUCH PEDAL AND THE ABS LIGHT ILLUMINATED. THE CALIPER, HOSE AND WHEEL SPEED SENSOR WERE REPLACED. UPDATED 06/18/09.*JB

Service Brakes, Hydraulic
Filed Apr 22, 200928,382 milesFL

TL*- THE CONTACT OWNS A 2003 W22 WORKHORSE CHASSIS. WHILE DRIVING THE CHASSIS STARTED TO PULL TO THE RIGHT AND A LOT NOISE WAS HEARD COMING FROM THE BRAKES WHEN APPLY. THE CONTACT MADE AN APPOINTMENT WITH THE DEALERSHIP TO DIAGNOSE THE BRAKES. THE DEALERSHIP STATED THAT THE ABS SYSTEM HAD MALFUNCTIONED DUE TO THE EXTREME HEAT FROM THE BRAKE CALIPERS BEING APPLIED TO THE ROTORS. THE CONTACT FOUND A RECALL VIA THE INTERNET BUT HIS VEHICLE DID NOT FALL INTO THE RECALL PARAMETERS. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AWAITING REPAIRS. THE CURRENT MILEAGE WAS 28,392 AND FAILURE MILEAGE 28,382.

Service Brakes, Hydraulic
Filed Apr 6, 200913,548 milesWA

TL*THE CONTACT OWNS A 2003 WORKHORSE W22 TRAILER. WHILE DRIVING 50 MPH, THE CONTACT SMELLED A BURNING ODOR COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE BEGAN TO PULL TO THE RIGHT WHEN THE BRAKES WERE APPLIED. HE PULLED THE VEHICLE OVER AND NOTICED THAT THE FRONT BRAKES WERE VERY HOT. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY DETERMINED THAT THE FRONT BRAKE CALIPERS AND SEALS FAILED. THE VEHICLE WAS REPAIRED. FOUR YEARS LATER, WHILE DRIVING 50 MPH, THE CONTACT SMELLED A STRONG BURNING ODOR COMING FROM THE REAR OF THE VEHICLE. HE EXITED THE VEHICLE TO INSPECT THE FAILURE AND NOTICED THAT THE REAR BRAKES WERE VERY HOT. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR INSPECTION AND NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 13,548 AND CURRENT MILEAGE WAS 27,835. UPDATED 5/7/09 *CN UPDATED 05/12/09.*JB

Service Brakes, Hydraulic
Filed Mar 25, 200911,119 milesTN

TL*THE CONTACT OWNS A 2004 FLEETWOOD PACE ARROW RECREATIONAL VEHICLE ON A 2003 WORKHORSE . THE CONTACT STATED THAT THE PLASTIC FRONT WHEEL BEARINGS AND THE FRONT DISC BRAKES OVERHEATED. IN ADDITION, THE DEALER DISCOVERED THAT THE REAR BRAKES ALSO FAILED. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 11,119 AND CURRENT MILEAGE IS 12,536. UPDATED 04-23-09 *BF THE CONSUMER STATED THE FRONT AXLE PLASTIC OIL CUPS, INNRE AXLE SEALS, ROTORS AND BRAKE PADS WERE DESTROYED BY HEAT. DURING AN VISUAL INSPECTION, IT WAS APPARENT THAT THE REAR BRAKES WERE NOT WORKING DUE TO LACK OF CONTACT BETWEEN THE BRAKE PADS AND ROTORS. THE RV HAS NOT BEEN REAPIRED DUEE TO AN ONGOING INVESTIGATION BY THE CONSUMER. UPATED 05/01/09. *JB

Service Brakes, Hydraulic
Filed Feb 28, 200937,230 milesNC

ABS LIGHT CAME ON AND I WENT TO HAVE THE VEHICLE SERVICED. THE SERVICE TECH SHOWED ME THE ROTORS AND CALIPERS. THEY WERE BADLY CRACKED AND OVERHEATED. COST $4700 TO REPAIR. WOULD NOT WARRANTY THEM BECAUSE THE COMPUTER CODE SAID I WAS RIDING THE BRAKES. "FALSE". THEY INSTALLED A ZERK FITTING ON THE SHAFT TO THE BELL CRANK WITHOUT DOCUMENTING IT. *TR

Service Brakes, Hydraulic
Filed Feb 13, 2009GA

TL*THE CONTACT OWNS A 2003 WORKHORSE CHASSIS W22. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN THE BRAKE PEDAL WAS DEPRESSED. THE RISK OF A CRASH WAS INCREASED. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. HE FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE.

Service Brakes, Hydraulic
Filed Jan 21, 200934,000 milesNC

THE BRAKES ON MY 2003 WORKHORSE CHASSIS OVERHEAT. THEY ALSO SHUDDER WHEN GOING DOWN A HILL WHILE BRAKING. *TR

Service Brakes, Hydraulic
Filed Jan 12, 200937,500 milesFL

BRAKE FAILURE. *TR

Service Brakes, HydraulicFire
Filed Jan 7, 200917,406 milesVA

TL*THE CONTACT OWNS A 2003 WORKHORSE W22. WHILE SPORADICALLY DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE BRAKE FLUID WAS BUBBLING DUE TO EXCESSIVE HEAT EXPOSURE. HE TOOK THE VEHICLE TO THE DEALER BECAUSE THREE OF THE ABS WHEEL SENSORS BURNED OFF AND TWO OF THE ABS SEALS FAILED. THE TECHNICIAN REPLACED THE BRAKE CALIPERS AND THE SEALS AT MORE THAN $1,000. THE MANUFACTURER WOULD NOT ASSIST BECAUSE THERE WAS NO RECALL. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. UPDATED 03/27/09 *BF THE CONSUMER STATED ON 2 SEPARATE OCCASIONS, HE HAD TO PULL OVER AND WAIT FOR THE BRAKES TO COOL OFF. THE THIRD TIME, THE BRAKES SEIZED. THE CALIPER WAS REPLACED. UPDATED 04/01/09. *JB

Service Brakes, Hydraulic
Filed Dec 6, 200826,482 milesTX

ON 12/4/08 AS WE WERE TRAVELING IN OUR 2003 ALLEGRO BAY MOTORHOME IN STOP AND GO TRAFFIC NEAR MOBILE, AL WE ONCE AGAIN FOR NO APPARENT REASON, STARTED TO SMELL BRAKES BURNING. WITH 26,482 MILES ON OUR COACH, THIS IS OUR THIRD BRAKE FAILURE EVENT IN LESS THAN FOUR MONTHS. I PULLED OVER AS SOON AS POSSIBLE AND CHECKED THE TEMPERATURE OF ALL BRAKE ASSEMBLIES WITH MY INFRARED THERMOMETER WHICH I NOW KEEP AVAILABLE. THE BRAKE CALIPER ON THE FRONT DRIVER'S SIDE MEASURED APPROX. 450 DEGREES. I ALLOWED THE BRAKES TO COOL, THEN PROCEEDED TO THE NEAREST WORKHORSE REPAIR FACILITY (APPROX. 12 MILES). THEY REPLACED BOTH FRONT CALIPERS, BRAKE LINES, PADS AND FLUID. AT MY REQUEST, THEY ALSO CHECKED AND LUBRICATED THE REAR CALIPERS FOR A TOTAL COST OF $1,005.80. THE REPAIR FACILITY KEPT THE OLD PARTS. *TR

Service Brakes, Hydraulic
Filed Aug 22, 200825,522 milesTX

WHILE TRAVELING IN OUR RV FOR NO APPARENTLY REASON, WE SUDDENLY BEGAN TO SMELL BURNING BRAKES, THEN THE STEERING BEGAN TO SHIMMY AND VIBRATE. WHEN THE BRAKE WAS APPLIED THE VIBRATION INCREASED. I IMMEDIATELY PULLED OFF AT A SAFE AREA, UNHOOKED MY TOW VEHICLE AND WENT FOR ASSISTANCE. ALL FOUR ROTORS AND BRAKE PADS WERE REPLACED AT A COST OF $2209.89. THIS IS THE FIRST TIME WE HAVE EXPERIENCED ANY PROBLEMS WITH OUR BRAKES AND IT HAPPENED SUDDENLY WITH NO WARNING. THE OLD PARTS WERE SENT BACK AS "CORE" PARTS BY THE REPAIR FACILITY. WE ARE NOW AWARE OF NHTSA EA07-016 INVOLVING BOSCH BRAKE CALIPERS OVERHEATING, CAUSING THE ROTORS TO GO BAD AND BELIEVE OUR WORKHORSE CHASIS WHICH DOES HAVE THIS BRAND OF CALIPERS HAS EXPERIENCED THE SAME PROBLEM AS WAS DESCRIBED IN THIS BULLETIN. UPON COMPLETION OF THIS REPAIR, WE PROCEEDED ON OUR TRIP. ABOUT 75 MILES FARTHER, WE AGAIN SMELLED BRAKES BURNING. WE PULLED OFF THE ROAD AS FAST AS WE COULD AND CALLED OUR ROADSERVICE. THE PASSENGER SIDE FRONT BRAKE WAS SMOKING. THEY SENT OUT A MOBILE REPAIR TECH WHO REMOVED THE TIRE/WHEEL, REMOVED THE CALIPER AND LUBRICATED THE CALIPER SLIDE. THE CALIPER SEEMED TO BE WORKING NORMALLY, HOWEVER, WE ARE AT A LOSS AS TO WHAT ACTUALLY CAUSED OUR PROBLEM AND ARE CONCERNED THAT THE CAUSE HAS NOT BEEN ADDRESSED AND IT WILL REOCCUR. *TR

Service Brakes, Hydraulic
Filed Aug 13, 200816,000 miles00

BRAKES LOCKING UP AND BURNING THE ROTORS ON A 2003 W22 MOTORHOME CHASSIS. *TR

Service Brakes, HydraulicFire
Filed Aug 6, 200816,000 milesDE

TL*THE CONTACT OWNS A 2003 WORKHORSE CHASSIS W22. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT BRAKES LOCKED AND THE BRAKE PEDAL EXTENDED COMPLETELY TO THE FLOOR. AS A RESULT, THE BRAKE UNIT BEGAN OVERHEATING AND THE VEHICLE BEGAN TO SMOKE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT IDENTIFY A SOLUTION OR PROVIDE A REMEDY. AS OF AUGUST 6, 2008, THE VEHICLE HAS NOT BEEN PROPERLY REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND CURRENT MILEAGE WAS 24,130.

Service Brakes, Hydraulic
Filed Jun 23, 200810,000 milesWA

BRAKES FAILED COMPLETELY ON MY 2003 SOUTHWIND MOTORHOME (WORKHORSE CHASSIS) WITH ONLY 10.000 MILES. *TR

Service Brakes, Hydraulic
Filed Jun 10, 200829,162 milesMI

THE FIRST INCIDENT WE WERE ON OUR WAY TO FLORIDA. I WAS DRIVING THE VEHICLE DOWN A STEEP GRADE IN TENNESSEE. I APPLIED THE BRAKES HARDER THAN USUAL AND FELT A RUMBLE IN THE VEHICLE. WHEN I WAS ABLE TO PULL OFF THE HIGHWAY SAFELY, THE RUMBLE WAS GONE. I PROCEEDED TO FLORIDA AND PARKED MY RV FOR 2 WEEKS AND THEN MOVED TO ANOTHER RV PARK FOR THE MONTH OF DECEMBER WITHOUT INCIDENT. ON JANUARY 1, 2008 I MOVED THE RV TO ANOTHER RV PARK ABOUT 35 MILES AWAY. WHILE I WAS DRIVING I HAD TO APPLY THE BRAKES HARDER THAN USUAL BECAUSE OF A SIGNAL LIGHT CHANGE. SHORTLY AFTER THAT I SMELLED A HOT SMELL AND FELT THE RUMBLE IN THE BRAKES WHILE BRAKING, AS IN THE FIRST INCIDENT. I PULLED OFF THE ROAD AT A SERVICE STATION TO ASSESS THE PROBLEM AND MY REAR BRAKE WAS SMOKING. AFTER EXAMINING THE BRAKE AREA I DISCOVERED THAT THE BRAKE WAS STUCK IN THE ON POSITION. BY THIS TIME I WAS ONLY ABOUT A MILE FROM THE RV PARK SO I FREED UP THE BRAKES AND LET THEM COOL BEFORE PROCEEDING. THE SERVICE PERSON THAT REPAIRED MY BRAKES STATED THAT THE CALIPERS WERE RUSTED TO THE POINT THAT THEY STUCK WHEN APPLIED HARD. WHILE AT THE RV PARK, ANOTHER RV PULLED IN WITH THE SAME PROBLEM. HE ALSO HAD THE SAME CHASSIS AS I HAVE. SO AFTER RETURNING HOME FOR THE SUMMER I WENT ON TO THE RV.NET SITE AND READ THEIR FORUM REGARDING BRAKE ISSUES AND WAS ASTOUNDED AS TO THE NUMBER OF OWNERS THAT HAD THE SAME ISSUE AS I HAD. I HAVE OWNED MANY RV'S IN MY DAY AND HAVE NEVER EXPERIENCED THIS KIND OF ISSUE. I BELIEVE THAT THERE IS A

Service Brakes, Hydraulic
Filed Jun 4, 200820,000 milesWI

TL*THE CONTACT OWNS A 2003 WORKHORSE CHASSIS W22. WHILE DRIVING APPROXIMATELY 10 MPH, THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL AND THE CRUISE CONTROL FAILED. THE CONTACT NOTICED THAT THE CALIPERS IN THE BRAKE SYSTEM OVERHEATED. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V084000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT WOULD HAVE TO PAY $3,000 TO REPAIR THE VEHICLE. THE MANUFACTURER WOULD NOT PROVIDE ASSISTANCE BECAUSE HIS YEAR WAS EXCLUDED FROM THE RECALL. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 23,000. THE PROBLEM WOULD ALSO LEAD TO WHEEL LOCK-UP UPDATED 06/25/08

Service Brakes, Hydraulic
Filed May 22, 200820,000 milesCA

I HAVE HAD CALIPERS AND PADS REPLACED ONCE BEFORE. AND NOW MY BRAKES ARE SURGING REALLY BAD. *TR

Service Brakes, Hydraulic
Filed May 6, 200829,846 milesFL

2003 W22 WORKHORSE CHASSIS BRAKE FAILURE ABS SYSTEM DAMAGED DUE TO OVER HEATING OF ROTORS ON ALL FOUR WHEELS. *TR

Service Brakes, Hydraulic
Filed Apr 23, 200818,150 milesFL

FRONT BRAKES HAVE LOCKED UP TWICE ON THIS WORKHORSE W22 CHASSIS. THE FIRST TIME THEY WERE PATCHED UNDER WARRANTY. HOWEVER, THE CALIPERS WERE NOT REPLACED AND THEY FAILED AGAIN ONE YEAR LATER. WORKHORSE REFUSED TO PAY FOR THE REPAIR EVEN THOUGH THEY KNOW FROM THEIR PAST EXPERIENCE THAT ALL THE CALIPERS THEY USED OVER A PERIOD OF YEARS ARE BAD. THIS IS A SAFETY HAZARD AND HAD I NOT RECOGNIZED THE PROBLEM AND STOPPED THERE COULD HAVE BEEN A MAJOR FIRE IN THE MOTORHOME IN WHICH MY WIFE AND I WERE RIDING. THEIR FAILURE TO EVEN ACKNOWLEDGE THE PROBLEM, EVEN THOUGH THERE IS A CURRENT NHTSA INVESTIGATION, SEEMS ALMOST CRIMINAL. IS SOMEONE GOING TO HAVE TO DIE BEFORE THEY ARE FORCED TO PAY FOR THEIR MISTAKES. EARLIER IN THE LIFE OF THIS RV THE REAR BRAKES LOCKED UP AND THE PADS DID INDEED CATCH ON FIRE BUT I WAS ABLE TO STOP AND EXTINGUISH THEM BEFORE THE VEHICLE WAS BURNED. I WOULD LIKE FOR WORKHORSE TO ACKNOWLEDGE THEIR PROBLEM AND REPAY ME THE $1,177.37 THAT I HAD TO PAY TO FIX THEIR PROBLEM. *TR

Service Brakes, Hydraulic
Filed Apr 2, 20083,000 milesID

TL*THE CONTACT OWNS A 2003 WORKHORSE W22. THE CONTACT STATED THAT WHEN HE APPLIED THE BRAKES, THEY WOULD DRAG AFTER BEING RELEASED. THE FAILURE OCCURRED WHILE DRIVING 15 MPH. HE ALSO STATED THAT THE BRAKES WOULD SQUEAK AND GRIND AND BECAME WORN DUE TO RELEASING IMPROPERLY. WORKHORSE CONFIRMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V084000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THEY WOULD NOT REPAIR THE VEHICLE. THE PURCHASE DATE, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 30,000 AND FAILURE MILEAGE WAS 3,000.

Service Brakes, Hydraulic
Filed Mar 27, 200832,000 milesAZ

RAPID (EXCESSIVE) BRAKE PAD WEAR BY 32,000 MILES AND MOSTLY INTERSTATE DRIVING. EVIDENCE OF DRAGGING CALIPER AS SEEN BY THE UNEVEN OUTER PAD WEAR ON ALL FOUR WHEELS. OVERHEATING AND SURFACE CRACKING ON ROTORS. TOO FREQUENT ABS SENSOR REPLACEMENT. INSPECTION AT AUTHORIZED WORKHORSE SERVICE CENTER DISCOVERED ROTORS SEVERELY CRACKED THROUGH. GIVEN TYPE OF DRIVING AND LEVEL OF MOTOR HOME OWNER EXPERIENCE, BRAKE PARTS SHOULD BE EXPECTED TO WEAR EVENLY AND LAST CONSIDERABLY LONGER THEN MILEAGE POSTED ABOVE. GIVEN NUMBER OF INTERNET BASED SIMILAR COMPLAINTS, I BELIEVE ROOT CAUSE OF MALFUNCTION OF BRAKE SYSTEM WAS NOT IDENTIFIED AND ADDRESSED. CALIPERS SHOULD HAVE BEEN REPLACED AND WEREN'T. LOW MILEAGE OR LACK OF USAGE CANNOT BE ARGUED IN THIS CASE , AS WORKHORSE CONTENDS IS A MAJOR FACTOR. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Workhorse W22 → · Every W22 year → · How the figures are calculated →