2007 Workhorse W18

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 1 time.

What fails

Component	Reports		Crashes	Fires	Injuries
Steering	1		0	0	0
Electrical System	1		0	0	0

1 safety recall

Part 573 reports

Steering › Gear Box › Shaft Pitman08V442000

Filed Aug 28, 20085,606 vehiclesWorkhorse Custom Chassis

Defect. WORKHORSE IS RECALLING 5,606 MY 2006-2008 W42 COMMERCIAL CHASSIS AND W18 RECREATIONAL VEHICLE CHASSIS. THE CASTLE NUT THAT RETAINS THE STEERING DRAG LINK TO THE PITMAN ARM MAY HAVE BEEN IMPROPERLY TORQUED DURING ASSEMBLY. THE IMPROPER TORQUE MAY HAVE DAMAGED THE CASTLE NUT AND COMPROMISED THE INTEGRITY OF THE CONNECTION.

Risk. IF THE DRAG LINK WERE TO SEPARATE FROM THE PITMAN ARM, THE DRIVER WOULD NOT HAVE DIRECTIONAL CONTROL OF THE VEHICLE POSSIBLY CAUSING A CRASH.

Remedy. DEALERS WILL REPLACE AND PROPERLY TIGHTEN THE CASTLE NUT THAT RETAINS THE STEERING DRAG LINK TO THE PITMAN ARM. THE RECALL BEGAN ON SEPTEMBER 19, 2008. OWNERS MAY CONTACT WORKHORSE AT 1-877-946-7731 OR AT HTTP://WWW.NAVISTAR.COM.

What owners reported

Newest filings

Steering

Filed Apr 26, 20168,500 milesCA

TL* THE CONTACT OWNS A 2007 WORKHORSE W18. THE CONTACT STATED THAT THE VEHICLE VEERED LEFT AND RIGHT WHILE DRIVING APPROXIMATELY 50 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 08V442000 (STEERING). THE MANUFACTURER INFORMED THE CONTACT THAT THEY HAD NO OBLIGATION TO COMPLETE THE RECALL REPAIR BECAUSE IT WAS EXPIRED. THE FAILURE MILEAGE WAS 8,500.

Electrical System

Filed Nov 28, 20081,600 milesPA

WHILE VEHICLE IS BEING DRIVEN, ENTIRE DASH CLUSTER ZEROS AND ALARMS GO OFF. ALL INSTRUMENTS THEN COME BACK ON EXCEPT ALARM STAYS ON . CAN ONLY SILENCE ALARM BY UNLATCHING SEAT BELT AND RE-LATCHING IT. THIS IS DANGEROUS ; ACTION MUST BE DONE WHILE VEHICLE IS ROLLING GENERALLY AT SPEED LIMIT. CANNOT HAVE HANDS ON STEERING WHEEL AND DISCONNECT SEAT BELT AND RECONNECT IT. REPORTED PROBLEM TO MANUFACTURER MONTHS AGO THEY SAY THEY ARE WORKING ON IT. ALSO ON SAME VEHICLE, CONSTANT STEERING IS REQUIRED. STEERING IS LOOSE WHILE ROLLING DOWN ROAD. MANUFACTURER RECOMMENDED CERTAIN TIRE PRESSURES AND ALIGNMENT CHECK WHEN VEHICLE IS LOADED. I HAVE DONE THIS AND PROBLEM IS THE SAME. I HAVE CHECKED FORUMS BY OTHER OWNERS AND MANY ARE EXPERIENCING THE SAME PROBLEMS. I THINK A RECALL IS IN ORDER. *TR

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2007

Year	Complaints	Recalls	Assessment
2008	0	1	Routine
2007 — this page	2	1	Routine
2006	1	2	Routine
2005	0	1	Routine

Compare every W18 year →

Other Workhorse models

All Workhorse models →

W22 323 Chassis 56 W20 33 P320032 30 P30 7 W24 4 P32 4 W21 3 P3500 3

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 28, 2008. Source: NHTSA Office of Defects Investigation.