2008 Workhorse R20

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes, Hydraulic1
000

1 safety recall

Part 573 reports
Engine and Engine Cooling10V314000
Filed Jul 6, 201039 vehiclesNavistar, Inc

Defect. NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2008 WORKHORSE R20 CHASSIS MANUFACTURED FROM FEBRUARY 5, 2007 THROUGH SEPTEMBER 24, 2008, EQUIPPED WITH CATERPILLAR C7 ENGINES. THE #5 AND #6 FUEL LINES MAY CRACK AT THE FASTENING POINT TO THE COMMON FUEL RAIL AND CAUSE A FUEL LEAK.

Risk. A FUEL LEAK, IN THE PRESENCE OF AN IGNITION SOURCE, CAN RESULT IN A VEHICLE FIRE.

Remedy. CATERPILLER WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 9, 2010. OWNERS MAY CONTACT CATERPILLAR TOLL-FREE AT 1-800-447-4986 OR NAVISTAR AT 1-260-461-1890.

What owners reported

Newest filings
Service Brakes, Hydraulic
Filed Oct 11, 201016,500 milesVA

DRIVING TO WORKHORSE SERVICE CENTER (JIM PRICE CHEVY TRUCK CENTER, CHARLOTTESVILLE VA) FOR A DIFFERENT MATTER THE DASH WARNING LIGHTS STARTED BLINKING FOR BRAKES, ABS, ATC AND PARKING BRAKE. SERVICE CENTER HOOKED UP COMPUTER AND DETERMINED THAT THE MERITOR/WABCO HYDRAULIC COMPACT UNIT (HCU) WHICH IS THE MAJOR PART OF THE HYDRAULIC POWER BRAKE (HPB) SYSTEM MALFUNCTIONED. I LEARNED THAT THESE UNITS ARE ON MANY INTERNATIONAL BRAND SCHOOL BUSES AS WELL AS MY WORKHORSE UFO CHASSIS RV AND OTHER VEHICLES AND THAT THE HCU IS FAILING ON A REGULAR BASIS ON THESE AND OTHER VEHICLES AND THAT MERITOR/WABCO HAS REDESIGNED THE INTERNALS AND EXTENDED THE WARRANTY ON SAME. WORKHORSE ARRANGED TO HAVE A REDESIGNED UNIT FROM MERITOR/WABCO OVERNIGHTED AND INSTALLED THE NEXT DAY. HOWEVER, SINCE IT IS A CRITICAL BRAKE PART WHY HAS THERE NOT BEEN A RECALL BY MERITOR/WABCO? OUR SCHOOL CHILDREN ARE AT RISK! PLEASE INVESTIGATE IMMEDIATELY. THE NEWSPAPERS WOULD LOVE TO GET THIS FIRST. PLEASE GET OUT IN FRONT OF THIS QUICKLY. UPDATED 10/20/10 *BF UPDATED IVOQ 10/26/10*JB *TR

1 of 1 complaints, reproduced as filed.

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 6, 2010. Source: NHTSA Office of Defects Investigation.