Owners filed 2 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic › foundation components › disc. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Service Brakes, Hydraulic › Foundation Components › Disc
1
0
0
0
Fuel System, Gasoline › Delivery › Fuel Pump
1
0
0
0
3 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer07V121000
Filed Mar 21, 20076,188 vehiclesWestern Recreational Vehicles, Inc.
Defect. CERTAIN MOTOR HOMES, TRUCK CAMPERS, FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk. RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy. WESTERN RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR WESTERN RV AT 1-866-567-4133.
Service Brakes, Hydraulic › Foundation Components › Disc › Caliper02V243000
Filed Sep 9, 2002254 vehiclesWestern Rv, Inc.
Defect. ON CERTAIN MOTOR HOMES (36', 38' AND 40") BUILT WITH BOSCH TWO-PISTON PIN-SLIDE BRAKE ASSEMBLIES, THE BRAKE CALIPERS CAN HANG-UP ON ANY OR ALL WHEELS.
Risk. DAMAGE TO THE BRAKE COMPONENTS CAN OCCUR RESULTING IN THE POTENTIAL LOSS OF BRAKING CAPABILITY.
Remedy. DEALERS WILL REPLACE THE ZOPS DISC BRAKE CLIPERS. THE RECALL BEGAN ON NOVEMBER 16, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WESTERN RV AT 1-509-457-4133.
Service Brakes, Air › Antilock00V279002
Filed Nov 21, 2000268 vehiclesWestern Rv, Inc.
Defect. VEHICLE DESCRIPTION: SHUTTLE BUSES, RECREATIONAL VEHICLES, UTILITY VANS, AND HEAVY DUTY TRUCKS EQUIPPED WITH MERITOR WABCO PHASE 1, D-VERSION ANTILOCK BRAKE SYSTEM (ABS), FAIL TO COMPLY TO THE REQUIREMENTS OF FMVSS NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." AN INTERNAL DIAGNOSTIC SYSTEM IN THE ABS MAY NOT DETECT AN EXTREME WHEEL SPEED SENSOR AIR GAP. SUCH A CONDITION COULD POSSIBLY OCCUR DURING (1) ORIGINAL ASSEMBLY OR (2) SUBSEQUENT WHEEL END SERVICE.
Risk. THIS COULD DISABLE THE ANTI-LOCK FUNCTION ON THE AFFECTED WHEEL WITHOUT PROVIDING THE REQUIRED OPERATOR WARNING THAT THE ABS FUNCTION REQUIRES SERVICING.
Remedy. MERITOR IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY SCHEDULING FOR THIS CAMPAIGN. THE ABS ECU WILL BE REMOVED AND REPLACED OR THE ECU WILL BE REPROGRAMMED ON THE AFFECTED VEHICLES. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERITOR WABCO AT 1-800-535-5560.
What owners reported
Newest filings
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Sep 2, 200539,670 milesMI
HX OF ENGINE SHUT OFF, 1999 ALPINE COACH W/ 39,670 MILES. SINCE PURCHASING IN OCTOBER 1998 HAD ENGINE QUIT NINE TIMES, FOUR OF WHICH HAPPENED WHILE TRAVELING AT HIGHWAY SPEEDS. HAD MANY REPAIRS DONE ON THE COACH ITSELF THROUGH WRV (MANUFACTURER), PLUS THE PROBLEMS WITH CUMMINS ENGINE SHUTTING OFF. PAPERWORK SHOWS MANY REPAIRS FOR THIS PROBLEM, BUT IT STILL HAPPENS. NOW THE COACH IS SETTING, UNABLE TO START AND RUN, DUE TO FUEL PUMP FAILURE. CUMMINS MOTORS DENIES THIS IS A WARRANTY PROBLEM, WILL PAY FOR 1/2 OF COST OF REBUILT FUEL PUMP. THROUGH RESEARCH I HAVE DISCOVERED THE ISC-330E-RV MOTOR DID HAVE A SAFETY CAMPAIGN FOR DEFECTIVE FUEL CAPS. I HAVE NEVER BEEN CONTACTED ABOUT THIS SAFETY ISSUE, NOR WERE CAPS REPLACED. THERE IS REAL DANGER TO MYSELF, MY WIFE, AND MY TWO CHILDREN HAVING A 30,000 POUND VEHICLE JUST SHUTTING OFF TRAVELING DOWN THE ROAD. I HAVE NO FAITH THAT A REBUILT FUEL PUMP WILL ADDRESS THE SITUATION OF ENGINE STALLING. IT IS A MOST DANGEROUS VEHICLE TO OPERATE AS IT IS.*AK
Service Brakes, Hydraulic › Foundation Components › Disc
Filed Oct 1, 2002OR
FRONT DISC ABS HYDRAULIC BRAKES HAVE FAILED TO RELEASE AFTER MILD TO MODERATE BRAKE APPLICATION. THIS HAS OCCURRED THREE TIME. THE THIRD TIME WAS AT 45-50 MPH CAUSING FRONT BRAKES TO OVERHEAD AND BURN UP THE ABS SENSORS. THIS BRAKE SYSTEM IS MFG BY BOSCH AND WESTERN RECREATIONAL VEHICLES USES THE BOSCH BRAKES IN THEIR ALPINE COACH. I HAVE LEARNED FROM OTHER OWNERS OF THE SAME COACH THAT THEY TOO HAVE HAD SIMILAR PROBLEMS. APPARENTLY THERE HAS BEEN A SIGNIFICANT NUMBER OF BRAKE FAILURES THAT WESTERN RV HAS CHANGED THE CALIPERS TO A NEWER MODEL. BOSCH HASN'T RECOGNIZED THAT THEY HAVE A PROBLEM WITH THE BRAKE SYSTEM ON THER EARLIER COACHES. I AM TOLD THAT THE FAILURE OF THE BRAKES RELEASING IS RELATED TO A PROBLEM IN THE CALIPERS. I HAVE HAD TO A HAVE A BRAKE OVERHAUL WHICH IS APPROACHING $5000. WITH ONLY 23000 MI. I BELIEVE THAT THIS PROBLEM POSES A SERIOUS SAFETY ISSUE FOR THIS COACH. MR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 21, 2007. Source: NHTSA Office of Defects Investigation.