No owner complaints are on file for this vehicle. It has been recalled 5 times.
Defect. THESE HEAVY TRUCKS WERE EQUIPPED WITH EXHAUST MUFFLERS WITHOUT HEAT SHIELDING.
Risk. SOMEONE WORKING BEHIND THE CAB COULD CONTACT THE HOT MUFFLER CAUSING PERSONAL INJURY. ALSO SOME OF THESE VEHICLES WERE EQUIPPED WITH DECK PLATES WITH NO GRAB HANDLES FOR ACCESS.
Remedy. DEALERS WILL INSTALL MUFFLER SHIELDS AND, WHERE NECESSARY, GRAB HANDLES.
Defect. STRAPS HOLDING THE SLEEPER UPPER BUNK IN THE RAISED POSITION CAN RELEASE WITHOUT WARNING.
Risk. IF THE RESTRAINING STRAP RELEASES SUDDENLY, THEBUNK FALLS WITHOUT WARNING AND CAN STRIKE AN OCCUPANT SITTING IN THE LOWER BUNK CAUSING PERSONAL INJURY.
Remedy. DEALERS WILL REPLACE THE UPPER BUNK RETAINING STRAPS WITH AN IMPROVED AUTOMOTIVE SAFETY BELT STYLE DESIGN STRAP.
Defect. THE ALUMINUM REAR SPRING SHACKLE BRACKETS HAVE DEVELOPED CRACKS WHICH CAN LEAD TO SEPARATION OF THE BRACKETS FROM THE FRAME RAIL.
Risk. THE SUSPENSION CAN DROP DOWN ON ONE SIDE, CAUSING A REDUCTION OF STEERING CONTROL WHICH COULD RESULT IN AN ACCIDENT.
Remedy. DEALERS WILL REPLACE THE SPRING BRACKETS.
Defect. THE CAB ACCESS GRAB HANDLES HAVE THINNER THAN SPECIFIED WALL THICKNESS AND ARE SUSCEPTIBLE TO FATIGUE FAILURE BREAKING AT THE BEND RADIUS NEAR THE UPPER MOUNTING BOLT HOLE.
Risk. FAILURE DURING USE OF THE GRAB HANDLES CAN CAUSE AUSER TO FALL RESULTING IN PERSONAL INJURY.
Remedy. WESTERN STAR DEALERS WILL REMOVE AND DESTROY THE RECALLED GRAB HANDLES. NEW HANDLES WILL BE INSTALLED ON THESE VEHICLES.
Defect. THE BURN RATE FOR THE MATTRESS TICKING EXCEEDS THE 4 INCHES PER MINUTE REQUIREMENT OF FMVSS 302, "FLAMMABILITY OF INTERIOR MATERIALS."
Risk. EXCESSIVE BURN RATES OF INTERIOR MATERIALS PRESENTS ANINCREASED RISK OF INJURY TO VEHICLE OCCUPANTS IN CASE OF A FIRE.
Remedy. REPLACE THE MATTRESS TICKING WITH NEW COVERS THAT COMPLY WITH THE STANDARD.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 5, 1996. Source: NHTSA Office of Defects Investigation.