1999 Western Star Constellation

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the steering › hydraulic power assist › pump. It has been recalled 1 time.

What fails

Component	Reports		Crashes	Fires	Injuries
Steering › Hydraulic Power Assist › Pump	1		0	0	0

1 safety recall

Part 573 reports

Steering › Linkages › Tie Rod Assembly01V044002

Filed Feb 21, 200116,000 vehiclesFreightliner Corporation

Defect. VEHICLE DESCRIPTION: TRUCKS, SCHOOL BUS AND MOTOR HOME CHASSIS, AND TRANSIT BUSES EQUIPPED WITH TIE ROD ASSEMBLIES MANUFACTURED BY TRW. THE SUSPECT TIE RODS CONTAIN 24-DL MODEL BALL SOCKETS. CERTAIN OF THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW-SPECIFICATION CASE DEPTH AND/OR HARDNESS, WHICH CAN LEAD TO PREMATURE WEAR OF THE SOCKET.

Risk. IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE PARTIAL CONTROL OF THE RIGHT FRONT WHEEL, POSSIBLY RESULTING IN A CRASH.

Remedy. DEALERS WILL REPLACE THE DEFECTIVE BALL SOCKETS AND/OR DRAG LINKS. OWNER NOTIFICATION BEGAN MAY 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712 OR TRW CUSTOMER SERVICE AT 1-866-280-3287.

What owners reported

Newest filings

Steering › Hydraulic Power Assist › Pump

Filed Mar 8, 2002UT

POWER STEERING PUMP STARTED TO LOCK UP WHEN TURNING, CAUSING VEHICLE TO RUN OFF THE ROAD, REPLACED BOTH. DUE TO BAD PUMP, THE ONLY FIX I TO BUY AN OUTSIDE VENDER PUMP AND RESIVOIR TO PUT ON THE VEHICLE.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2011

Year	Complaints	Recalls	Assessment
2012	0	1	Routine
2011	1	1	Routine
2010	0	1	Routine
2009	0	1	Routine
2001	1	0	Routine
1999 — this page	1	1	Routine
1997	0	2	Routine
1996	0	2	Routine
1995	0	2	Routine

Compare every Constellation year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 21, 2001. Source: NHTSA Office of Defects Investigation.