Car Problem DataNHTSA records

1999 Western Star 4964

Routine

Owners filed 4 complaints about this vehicle with federal regulators, most often about the suspension › front › springs › air suspension system. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Suspension › Front › Springs › Air Suspension System1
000
Suspension › Front1
000
Service Brakes, Air › Supply › Hoses, Lines/Piping, and Fittings1
000
Service Brakes, Air1
100

What owners reported

Newest filings
Suspension › Front
Filed Mar 26, 2009100 milesCT

TL*THE CONTACT OWNS A 2001 WESTERN STAR 4964SX RV (NA). THE CONTACT STATED THAT THE FAILURE OF THE PUSHER AXLE (AXLE NUMBER 01-3-1-11) WAS CAUSING THE STEERING TO DEVIATE FROM THE DIRECTION HE ATTEMPTED TO STEER. THE DEALER ACKNOWLEDGED THE FAILURE, BUT DID NOT PROVIDE A REMEDY. HE CALLED AN INDEPENDENT REPAIR SHOP AND A TECHNICIAN STATED THAT HE WOULD HAVE TO REPLACE THE STATIONS AND RE-WELD THE FRAME. THE CONTACT CALLED THE DEALER, BUT THEY WOULD ONLY ASSUME PARTIAL RESPONSIBILITY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 100 AND CURRENT MILEAGE WAS 76,000.

Service Brakes, Air › Supply › Hoses, Lines/Piping, and Fittings
Filed Jun 25, 2001MO

BRAKE HOSE CHAFFING AGAINST FRAME, ROUTED INCORRECTLY UNDER SLEEPER CAUSING RUPTURE. REFER TO DIAGRAMS SHOWN WITH REPORT. *YH

Service Brakes, AirCrash
Filed Jul 13, 2000FL

AIRLINE POPPED OUT.

Suspension › Front › Springs › Air Suspension System
Filed Nov 16, 1999AR

THE 5 AIR RIDE SUSPENSION VALVES WOULD BE AT DIFFERENT HEIGHTS ALL THE TIME. WOULD "DUMP OUT" WHILE GOING AROUND CURBS OR CORNERS OR EVEN AT STOPS. THE RUBBER ENDS ON THE RODS WERE REPLACED WITH METAL RODS. THEY WERE NOT ADJUSTED CORRECTLY. THIS CAUSED VEHICLE TO PULL HARD TO THE RIGHT. WOULD VIBRATE VIOLENTLY. ALSO, CLUTCH WAS REPLACED. PROBLEMS STILL EXISTS. *AK

4 of 4 complaints, reproduced as filed.

Other Western Star models

All Western Star models →
4900 174700 65700 4Western Star 3Conventional 3Constellation 34900Ex 347x 3

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.