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2018 Volvo XC90 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Visibility/Wiper
Filed Mar 19, 20181,250 milesCA

CRACKED WINDSHIELD EVEN WITH LESS THAN MINOR CHIP. THE CAR WAS DRIVING AT 68MPH ON A STRAIGHT HIGHWAY ON A 'CLIP' SOUND WAS HEARD HITTING THE WINDSHIELD. AFTER 10 MINUTES A 14 INCH CRACK WAS NOTED FROM THE TOP EDGE TO THE CENTER OF THE WINDSHIELD. THE CAR HAS <2000 MILES ON IT. IS THE QUALITY OF WINDSHIELD WORSE IN CARS WITH DRIVER ASSISTANCE PACKAGES. HAVE DRIVEN DIFFERENT VEHICLES WITHOUT DRIVER ASSISTANCE AND NEVER ENCOUNTERED SUCH AN INCIDENT. THE EXTENT OF CRACK WITH A CHIP (WHICH IS NOT EVEN VISIBLE), IS QUITE SURPRISING. I HOPE NHTSA WILL LOOK INTO THIS. IS THIS ISOLATED TO THIS VEHICLE MANUFACTURER OR WITH MOST MANUFACTURER WINDSHIELDS WITH DRIVER ASSISTANCE PACKAGES. THIS MAY BE LIFE-THREATENING IF THE GLASS IS NOT STRONG ENOUGH AND SHATTER WITH SUCH MINOR ROAD HAZARDS.

Service Brakes
Filed Dec 27, 20173,400 milesMD

BRAKES CONTINOUSLY SQUEAK. THE DEALER HAS INSPECTED THE BREAK SYSTEM TWICE AND MADE ONE ATTEMPTED REPAIR. ONE WEEK LATER THE BRAKES ARE BACKING TO SQUEAKING. I HAVE OWNED THE VEHICLE LESS THAN 90 DAYS, I'VE HAD ISSUES WITH THE BRAKES FOR MORE THAN HALF THAT TIME. THE CENTER DISPLAY COMPUTER SCREENS FREEZES CONSTANTLY, BUT RECENTLY FREEZES AND WILL NOT RESTART UNTIL AFTER THE CAR IS STOPPED AND RESTARTED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2018 Volvo XC90 → · Every XC90 year → · How the figures are calculated →