FIVE YEARS AGO, WE BOUGHT A NEW 2000 VOLVO V70-XC. IT CURRENTLY HAS 39,600 MILES ON IT. STARTING IN ABOUT 2003, THE CAR BEGAN EXPERIENCING REPEATED ENGINE MALFUNCTIONS -- ROUGH IDLE, JERKY ACCELERATION, STALLING AND, MOST ALARMINGLY, SUDDEN LOSS OF POWER WHILE MOVING. I ONCE LOST POWER ON A TRAFFIC CIRCLE, WHICH WAS TRULY TERRIFYING -- ESPECIALLY SINCE THE MAIN REASON WE PURCHASED THE CAR WAS THE SAFETY OF OUR TWO SMALL CHILDREN. WE HAVE REPEATEDLY HAD THE CAR IN THE SHOP (MARTENS SERVICE CENTER ON RIVER ROAD). INITIALLY, WE WERE TOLD THE CAR WAS CLOGGED WITH CARBON AND THAT THE PROBLEM WAS ESSENTIALLY OUR FAULT FOR NOT DRIVING IT ON THE HIGHWAY MORE OFTEN. NOW THAT WE ARE PAST THE WARRANTY, WE HAVE BEEN PAYING FOR REPAIRS -- THOUGH ON OUR MOST RECENT VISIT IN SEPT 2005, WHEN I MENTIONED THE NHTSA INVESTIGATION, MARTENS REPLACED THE ETM FOR FREE. I THINK THIS IS A DEFECTIVE AND DANGEROUS VEHICLE AND IT SHOULD HAVE BEEN RECALLED A LONG TIME AGO. EARLIER IN THE CAR'S HISTORY, WE EXPERIENCED A RANGE OF ELECTRICAL MALFUNCTIONS INVOLVING THE TURN SIGNALS, WHICH FAILED FOR NO APPARENT REASON. BECAUSE THOSE PROBLEMS OCCURRED DURING THE WARRANTY PERIOD, WE DID NOT HAVE TO PAY TO HAVE THEM REPAIRED -- BUT THE DANGER AND HASSLE FACTORS WERE STILL SIGNIFICANT. *NM
2000 Volvo V70xc complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
ETS LIGHT COMING ON - IMMEDIATE LOSS OF POWER. VERY DANGEROUS AT 70 MPH IN 3-4 LANES OF HEAVY TRAFFIC. I PUT MY EMERGENCY BLINKERS ON AND TRIED TO SAFELY GET OFF THE HIGHWAY. I TURNED THE CAR OFF AND BACK ON, THE LIGHT WENT AWAY AND I PROCEEDED TO DRIVE TO THE DEALERSHIP. ENROUTE, IT HAPPENED AGAIN JUST AS I WAS PULLING TO A STOP AT A RED LIGHT. I TURNED THE CAR OFF AND BACK ON, IT DID NOT HELP THIS TIME - AN AMBULANCE CAME UP BEHIND ME. I WAS IN A PANIC TRYING TO GET THE AUTO OUT OF THE WAY. LUCKILY THE LEFT LANE WAS OPEN AND THEY WERE ABLE TO BLOW PAST ME, BUT THEY DID HONK AS THEY PASSED LETTING ME KNOW THEY WERE UPSET THAT I DID NOT MOVE. I AM PICKING UP THE CAR TOMORROW FROM THE DEALERSHIP WITH A NEW ETM. BUT I HAVE POKED AROUND ON VARIOUS VOLVO FORUMS AND FOUND THIS ISSUE TO BE PRETTY PREVALENT. THE REPAIR IS VERY EXPENSIVE (AROUND $1000 TO THE CONSUMER) AND THE BREAK DOWN SITUATION POTENTIALLY VERY DANGEROUS. *JB
DT: THE CONSUMER STATES: THE ETM LIGHT WAS COMING ON AND THE VEHICLE WOULD LOSE POWER WHEN THIS OCCURRED. THE CONSUMER HAD TO STOP THE VEHICLE AND RESTART IT. THIS WOULD HAPPEN AT ALL SPEEDS. THE CONSUMER WAS THE ORIGINAL OWNER OF THE VEHICLE. THE CONSUMER HAD NOT REPLACED THE ETM AND HAD BEEN TOLD BY THE DEALER THAT THE ETM WAS BAD. *AK (11/17/05) *SC
I PURCHASED A 2000 VOLVO V70, 5DR, WAGON A/T AWD, VIN: [XXX] FROM PUTNAM VOLVO 3 CALIFORNIA DRIVE BURLINGAME CA., AN AUTHORIZED VOLVO DEALERSHIP AND REPAIR SERVICE PROVIDER. JAN 14, 2000. ALL WARRANTY AND SUBSEQUENT ROUTINE SERVICE WAS PERFORMED ON THE VEHICLE BY PUTNAM VOLVO THRU MAY 2004. SHORTLY AFTER PURCHASE OF THE VEHICLE MY WIFE AND I DISCOVER THAT THE REAR HATCH LATCH WOULD NOT PROPERLY ENGAGE, FASTEN OR LOCK UNDER COLD TEMPERATURE CONDITIONS MEANING TEMPERATURES NEAR OR BELOW FREEZING (32? F OR 0?C). WE REPORTED THE PROBLEM AT THE FIRST SCHEDULED MAINTENANCE SERVICE AND PERIODICALLY THEREAFTER DURING SCHEDULED MAINTENANCE SERVICE CALLS PARTICULARLY DURING WINTER AND SPRING MONTHS. WE HAVE A CABIN IN THE HIGH SIERRAS WHERE TEMPERATURES ARE BELOW FREEZING DURING WINTER SKI SEASON. THE REAR HATCH LATCH SIMPLY DOES NOT ENGAGE AND THE HATCH CAN NOT BE SECURED CLOSED UNDER COLD CONDITIONS. I RECENTLY DISCOVERED NHTSA CAMPAIGN ID NUMBER : 00V239000 CONCERNING THE LATCHES/ LOCKS/LINKAGES:TAILGATE:LATCH DESCRIBING THE PROBLEM WE HAVE REPEATABLE EXPERIENCED WITH OUR VEHICLE AFFLICTING VOLVO OF THE SAME YEAR AND MODEL LINE AS OURS. I CONTACTED THE PUTNAM VOLVO SERVICE AND REQUESTED REPLACEMENT OF THE REAR HATCH LATCH OF OUR VEHICLE BASED UPON IDENTIFIED RECALL CAMPAIGN. THE SERVICE PERSONNEL PERFORMED A VIN SEARCH PROVIDED BY VOLVO, AND ASSERTED THAT OUR VEHICLE DID NOT HAVE THE INCORRECTLY MANUFACTURE REAR HATCH LATCH. NOT DID THE SERVICE PERSONNEL OFFER TO INVESTIGATE WHETHER
DURING LAST THANKSGIVING BREAK, MY HUSBAND AND I DROVE OUR 2000 VOLVO XC FROM NEW MEXICO HOME TO FORT COLLINS, CO. THE MORNING OF OUR DEPARTURE, THE ETS (ELECTRONIC THROTTLE MODULE) LIGHT CAME ON, THEN WENT OUT. ON THE WAY HOME, THE CARE SHUDDERED AND LURCHED, AND LOST POWER WITH ACCELERATION. IT TOOK US 6 HOURS TO TRAVEL 125 MILES FROM COLORADO SPRINGS TO FORT COLLINS, AND WE WERE TRYING TO BEAT A SNOW STORM. WE LITERALLY LIMPED HOME. IT WAS TERRIFYING. WE TOOK THE CAR TO OUR LOCAL VOLVO DEALER, AND THE DIAGNOSED IT AS A FAILED ELECTRONIC THROTTLE MODULE. IT COST ABOUT $854 TO REPLACE IT. IT WAS NOT WARRANTY WORK, AND THE DEALER SAID NOTHING ABOUT THIS BEING A COMMON PROBLEM VOLVO WAS ALREADY AWARE OF -- EVEN WHEN WE ASKED. I NOW UNDERSTAND VOLVO HAS KNOWN ABOUT THIS PROBLEM FOR MORE THAN FIVE YEARS AND HAS DONE NOTHING ABOUT IT. I AM ALSO AWARE THAT SOME VOLVO DEALERS HAVE BEEN PAYING THE COST TO REPLACE THE UNITS. WE WERE NOT SO LUCKY. VIRGINIA MOHR-CALLAHAN, FORT COLLINS, CO. *NM
I PURCHASED A 2000 VOLVO XC AND HAVE HAD MANY PROBLEMS WITH THIS VEHICLE. I UNDERSTAND SOME OF THEM ARE VERY VERY COMMON AND I WAS TOLD I SHOULD REPORT THIS TO YOU. PROBLEM 1 ETS SYSTEM LIGHT IS NOW ON. PROBLEM 2..HAD TO REPLACE AWD UNIT. PROBLEM 3 HAD TO REPLACE BLOWER MOTOR FOR HEAT/AC. *JB
SUDDEN LOSS OF SPEED AND RANDOM STALLING. *NM
THERE IS A CURRENT RECALL ON HATCH DOOR LATCHES ON 2000 VOLVO V70'S. I HAVE A 2000 VOLVO V70 XC AND THE VOLVO PEOPLE ARE TELLING ME THAT THERE IS NOT A RECALL ON THAT VEHICLE. I CALLED A LOCAL VOLVO DEALER TODAY AND THEY SAID THAT THE TWO VEHICLES HAVE THE SAME LATCH SYSTEM OUR LATCH IS NOT WORKING PROPERLY AND OUR IDIOT LIGHT NOW COMES ON TELLING US THE BACK LATCH IS NOT SHUT WHEN IT IS. I AM NERVOUS THAT THE BACK HATCH IS GOING TO OPEN UP WHEN WE ARE DRIVING DOWN THE ROAD. *JB
DT: THE CONSUMER WAS HAVING A PROBLEM WITH 2000 VOLVO V70 XC LOSING POWER AND THEN SURGING WHILE DRIVING 20-25 MPH. THE CONSUMER DID NOT MAKE IT UP A HILL . THE LOSS OF POWER EVEN OCCURRED WHEN THE CAR WAS SLOWING TO STOP AND TURNING. THIS HAPPENED TWICE. THEN, IT WAS SURGING AND SMOKING, AND SURGING WITH NO SMOKING, THE CAR WAS WOBBLY AND SLUGGISH. DEALER REPLACED THE FOLLOWING PARTS; SPARK PLUGS, COILS, THERMOSTAT, AND THE FILTERS. OTHER PARTS HAVE BEEN FLUSHED, THIS INCLUDED FUEL INJECTORS AND IGNITION. THE CAR HAS BEEN AT THE DEALER ONCE, A CERTIFIED VOLVO SPECIALIST ONCE, AND AT PEP BOYS ONCE. THE CONSUMER HAD TO PAY $1300.00 TO FIGURE OUT WHAT WAS WRONG WITH THE CAR. THE CAR HAS HAD 2 DIAGNOSTIC TESTS DONE. NO ONE KNEW WHAT WAS WRONG WITH THE CAR. THE ENGINE LIGHT CAME ON, AND WAS TURNED OFF. THE CONSUMER CONTACTED THE MANUFACTURER, AND THEY PRETENDED THAT THEY DID NOT KNOW ANYTHING. THE CONSUMER HAD ALL THE NECESSARY DOCUMENTATION. HOWEVER, AT THIS POINT, NO ONE KNEW WHAT WAS WRONG WITH THE CAR. *AK
DT: CONTACT COMPLAINED ABOUT THE ELECTRONIC THROTTLE SYSTEM . DEALER WANTED TO CHARGE HIM ABOUT $1,200 TO FIX IT. VOLVO REFUSED TO ISSUE A RECALL. *AK *JB
CHECK ENGINE LIGHT CAME ON AND VEHICLE ENGINE BEGAN TO SURGE WHILE DRIVING ON INTERSTATE 95 AND LOST POWER. THROTTLE BODY ASSEMBLY( PART # 8644347-0) FAILED. IT WAS REPLACED BY DEALER AT COST OF $968.37
BOUGHT USED 2000 VOLVO V70 XC 3 WEEKS AGO. DRIVING 35 MPH WHEN THE CAR STARTED SHAKING, FELT LIKE BUCKING & FLAT TIRE. THEN THE CAR JUST DIED. ETC (ELECTRONIC THROTTLE CONTROL / MODULE) LIGHT CAME ON. I WAS TOLD IT WOULD COST AT LEAST $900 TO FIX AND THAT ONLY A VOLVO DEALER COULD FIX IT, NOT MY VOLVO MECHANIC. I WAS TOLD BY VOLVO OVER THE TELEPHONE THAT THIS WAS "BEING LOOKED INTO" THAT OTHER PEOPLE HAVE HAD A SIMILAR PROBLEM. IF I WAS GOING ANY FASTER I FEEL AS THOUGH IT WOULD HAVE CAUSED AN EXTREME SAFETY ISSUE. LUCKILY I WAS ON A BACK ROAD IN VT AND THERE WERE NO OTHER CARS ON THE ROAD. IT WAS ALSO VERY DIFFICULT TO GET THE CAR COMPLETELY OFF OF THE ROAD BECAUSE IT WOULD NOT RUN AT ALL. I COULD NOT MOVE IT ON MY OWN.
ETS DASHBOARD LIGHT ON 2000 VOLVO V70 XC CAME ON WHILE DRIVING APPROX. 35 MPH. CAR IMMEDIATELY HESITATED AND SLOWED TO A SPEED OF APPROX. 15 MPH, THEN CAME TO A TRAFFIC LIGHT AND ENGINE SHUT DOWN. AFTER SEVERAL ATTEMPTS TO RESTART ENGINE, IT DID START AND ARRIVED AT DESTINATION WHICH WAS CAR REPAIR SHOP. TRAFFIC BEHIND VEHICLE WAS STOPPED WHILE ATTEMPTS MADE TO RESTART CAR, AMID MUCH HONKING OF HORNS AND ANGRY COMMENTS. ON AT LEAST FOUR PREVIOUS OCCASIONS WITHIN TWO WEEKS PRIOR TO THIS INCIDENT, ETS WARNING LIGHT CAME ON, AND EXCEPT FOR ONE OCCASION WHEN CAR STALLED BUT COULD BE MANEUVERED TO SIDE OF ROAD, ENGINE HESITATED BUT DID NOT SHUT DOWN. HENCE THE TRIP TO THE CAR REPAIR SHOP ON THIS DATE. AS I WRITE THIS, THE ETS SYSTEM IS BEING EVALUATED AND THE THROTTLE BODY IS BEING REPLACED. *NM
THROTTLE BODY FAILURE ON MY 200V70XC. THE UNIT HAS BEEN REPLACED TWICE.#1@77000MILES, #2@115000. THIS IS VERY SERIOUS. I DRIVE A BUSY HIGHWAY TO AND FROM WORK. THE FALIURE OCCURENCES ON SOME OCCASSIONS HAVE BEEN FRIGHTENING IN AN EFFORT TO GET OUT OF ONCOMING CARS WAYS. I HAVE BEEN COMMUTING WITH MY 22 MONTH OLD FOR HIS ENTIRE LIFE. AFFORDABILITY AND TIMING AFFECTS THE OPPORTUNTY WHEN THE TIME ARISES TO GET THE PROBLEM FIXED. THIS IS A VERY COSTLY ISSUE. THEREFORE SEVERAL FAILURES HAPPENDED IN BOTH OCCASSIONS PRIOR TO GETTING FIXED. THE MOST RECENT TIME TOOK TWO ADDITIONAL TRIPS AND THE REPLACEMENT OF AN ACCELLARATOR PEDAL TO CLEAR THE CODE AND STOP THE ETS FAILURES FOR NOW.*AK
DT: THE CONSUMER OWENS A 2000 VOLVO V70 XC AND AT 30,000 MILES HAD TO REPLACE THE THROTTLE. WOULD TRY TO ACCELERATE AND THE CAR WOULD NOT GO, AND THEN STALLED. HAD ELECTRICAL PROBLEMS. WHILE ON THE FREEWAY THE CAR STARTED SHAKING UNCONTROLLABLY. THE THROTTLE WAS REPLACED, AND THE REPAIRMAN TOLD THE CONSUMER THAT THEY WOULD HAVE TO REPLACE THE THROTTLE AGAIN BECAUSE IT WAS DEFECTIVE. SINCE THE CAR WAS FIXED THERE WAS SOME HESITATION . THE CONSUMER TOOK THE CAR TO A VOLVO SPECIALIST TO HAVE THE REPAIRS DONE. THE CONSUMER HAS NOT CONTACTED THE MANUFACTURER. *AK
1. OUR 2000 VOLVO V70 CROSS COUNTRY SE WITH JUST 67,000 MILES ON THE ODOMETER HAD SURGING WHEN UNDER CONSTANT THROTTLE ON THE ROAD. THIS WAS FOLLOWED SHORTLY BY HAVING SEVERE THROTTLE RESPONSE SUCH AS HAVING THE CAR ABRUPTLY SLOWED FROM 55 MPH TO 10 MPH AT A CONSTANT THROTTLE. MY WIFE, COMING HOME FROM WORK LATE AT NIGHT, HAD TO DRIVE AT A VERY UNSAFE 10 MPH ON A MAJOR ROAD. THIS COULD HAVE CAUSED AN ACCIDENT HAD THERE BEEN HEAVIER TRAFFIC. LUCKILY THERE WAS NOT MUCH TRAFFIC, AND SHE COULD PULL OVER TO LET FASTER CARS PASS. 2. THE V70 HAD A ETM WARNING LIGHT LIT UP INTERMITTENTLY ON THE DASHBOARD DURING THE SURGING PERIOD AS WELL CONSTANTLY WHEN SHE HAD TO DRIVE HOME AT 10 MPH WITH THE ACCELERATOR PEDAL FLOORED. 3. DARLING VOLVO IN BANGOR MAINE INDICATED THAT THE CAUSE WAS THE ELECTRONIC THROTTLE MODULE AND ASSOCIATED PARTS WHICH WERE FAILING AND NEEDED REPLACEMENT. 4. DARLINGS VOLVO ESTIMATED THE COST TO BE OVER $1000 FOR THE REPAIR, PARTS AND LABOR. WE WERE TOLD THAT THIS PART CAN NOT JUST BE REPAIRED BUT MUST BE REPLACED WITH A NEW PART. ANOTHER VOLVO DEALER, GOODWINS VOLVO IN TOPSHAM MAINE SAID THE REPAIR WAS ALSO ABOUT $1000. DARLINGS VOLVO SAID THAT VOLVO WOULD NOT ASSIST IN THE REPAIR, EVEN THOUGH I TOLD THEM THAT I HAD READ ON THE INTERNET THAT THIS WAS A PROBLEM THAT WAS OCCURRING WITH VOLVOS OF THIS MODEL YEAR TO A GREAT EXTENT. 5. AFTER PAYING FOR THE ENTIRE COST OF THE REPAIR ($1050.48) I WAS TOLD WHEN I PICKED UP THE CAR THAT THIS PROBLEM WILL PROBABLY REOCCUR AS
AS I WAS DRIVING THE ENGINE WOULD MOMENTARILY LOOSE POWER, THEN RESUME & THE ETS LIGHT WOULD COME ON. THE ETS LIGHT WENT OUT AFTER A WHILE. I REPORTED THIS TO MY SERVICE PEOPLE AND WAS TOLD THAT THIS WAS AN INTERMITTENT PROBLEM AND TO BRING IT IN WHEN THE LIGHT STAYED ON. THIS HAPPENED APPROXIMATELY 10 TIMES AND THE LAST TIME IT HAPPENED I HAD JUST GOTTEN ONTO THE EXPRESSWAY AND THE CAR LOST POWER. I WAS IN THE MIDDLE OF FAST MOVING TRAFFIC AND THE CAR WOULD NOT MOVE. MANY CARS HAD TO SWERVE AROUND ME CAUSING A GRAVE TRAFFIC HAZARD. I WAS VERY LUCKY THAT NO ONE HIT MY CAR AND POSSIBLY CAUSING SERIOUS INJURY. I CALLED FOR A TOW TRUCK AND AFTER WAITING ABOUT 15 MINUTES I DECIDED TO TRY AND START MY , THE ETS LIGHT WAS STILL ON. FORTUNATELY THE ENGINE HAD REGAINED POWER AND I WAS ABLE TO DRIVE OFF THE EXPRESSWAY AND BRING IT TO BE SERVICED. *JB
I WOULD LIKE TO ADD MY NAME TO THE NUMBER OF PEOPLE COMPLAINING ABOUT THEIR VOLVO'S ENGINE STALLING REPEATEDLY WITHOUT WARNING. I BELIEVE THIS MIGHT BE FROM THE UNIT THAT REGULATES THE AMOUNT OF AIR INTO THE VEHICLES ENGINE. I PURCHASED MY 2000 VOLVO V70XC FROM SANTA MONICA VOLVO IN OCTOBER 2001 AND IT IS STILL UNDER WARRANTY. OVER THE LAST YEAR AND A HALF MY ENGINE HAS STALLED OVER 20 TIMES WHILE DRIVING WITHOUT ANY WARNING. SEVERAL TIMES THIS OCCURRED WHILE I WAS DRIVING 65 MILES AN HOUR ON A FREEWAY THAT ALMOST RESULTED IN SERIOUS CAR ACCIDENTS. SOMETIMES I CAN RESTART THE CAR IMMEDIATELY, OTHER TIMES THE CAR HAS TO SIT FOR A WHILE, BUT FOUR TIMES I HAD TO HAVE THE CAR TOWED. THE FIRST TIME THE ENGINE DIED ON JULY 5, 2004 I HAD THE CAR TOWED TO A VOLVO REPAIR SHOP IN VALENCIA, CALIFORNIA. THE NEXT MORNING THE REPAIR SHOP CALLED AND TOLD ME THE CAR STARTED FOR THEM WITHOUT ANY PROBLEMS. SO I DROVE TO SANTA MONICA VOLVO ON JULY 7, 2004 AND THEIR SERVICE DEPARTMENT REPLACED THE BATTERY. TWO MONTHS LATER (SEPTEMBER 1, 2004) WHEN THE CARS ENGINE DIED AGAIN WHILE I WAS DRIVING, THE CAR WAS TOWED TO SANTA MONICA VOLVO AND THE SERVICE DEPARTMENT TOLD ME THAT NOTHING WAS WRONG WITH MY CAR. I TOLD THE SERVICE DEPARTMENT THAT I DID NOT WANT THE CAR BACK UNTIL THEY FOUND WHAT WAS WRONG WITH IT. THE SERVICE REPRESENTATIVE THEN SPOKE TO A MANAGER AND CALLED ME BACK TO SAY THAT MY ALTERNATOR WAS PUTTING OUT LOW VOLTAGE AND THEY REPLACED IT. THEN ON JUNE 30TH MY VOLVO LOST ALL POWER AGAIN
DURING HIGHWAY DRIVING, THE CAR BEGAN TO SURGE AND BUCK. I WAS UNABLE TO MAINTAIN A CONSISTENT SPEED. I PULLED OFF THE HIGHWAY AND TURNED OFF THE IGNITION AND RESTARTED. SAME PROBLEM RESUMED WITH ETS (ELECTRONIC THROTTLE SYSTEM) DASH WARNING LIGHT ILLUMINATED. CURRENTLY I AM UNABLE TO ACCURATELY CONTROL THE THROTTLE VIA FOOT PEDAL. I HAVE JUST VISITED THE BORTON VOLVO DEALERSHIP AND THE SERVICE MANAGER INFORMED ME THAT THIS IS A COMMON PROBLEM AFFECTING VOLVOS 1999-2001 REQUIRING REPLACEMENT OF ETCS ( ELECTRONIC THROTTLE CONTROL SYSTEM) MODULE AT $1000.00+. *JB
IN JANUARY OF 2005 I NOTICED SURGING WHILE AT HIGHWAY SPEEDS. BROUGHT VEHICLE TO VOLVO OF PLEASANTON DEALER TO HAVE THIS INVESTIGATING. NO PROBLEMS WERE FOUND. NO OBDII ERRORS. IN APRIL, 2005 I BROUGHT THE CAR IN AGAIN AND ASKED FOR A MECHANIC TO DRIVE WITH ME SO THAT I COULD ENSURE HE WAS DETECTING THE SURGING. HE DID. I WAS TOLD THAT THE ELECTRONIC THROTTLE MODULE WAS FAILING AND THAT IT NEEDED TO BE REPLACED. I WAS TOLD THAT I COULD NOT HAVE THE PART AS IT WAS A WARRANTY ITEM. ON-LINE, I FOUND HUNDREDS OF REPORTS OF THESE PARTS FAILING. I AM NOW CONCERNED THAT WHILE VOLVO REPLACED MY ETM, THEY DID SO WITH THE EXACT SAME DESIGN... HENCE I MUST ASSUME THAT IN ANOTHER 45,000 MILES THE PART WILL FAIL AGAIN. THIS PART SHOULD BE RECALLED AND A NEW DESIGN MUST BE INSTITUTED. *NM
IN JANUARY OF 2005 THE ETM UNIT FAILED ON OUR 2000 VOLVO XC70. IT RAN ERRATICALLY AND STALLED. ALAN BYER VOLVO IN SYRACUSE REPLACED THE ETM PART AT A COST OF $1100. *JB
I OWN A 2000 V70 XC VOLVO. AT APPROXIMATELY 56,000 MILES THE ETS (ELECTRONIC THROTTLE SYSTEM) LIGHT CAME ON. SINCE THEN THE CAR SEEMS TO HAVE INSTANCES OF ACCELERATION HESITATION. I AM THE SECOND OWNER OF THE VEHICLE. I PURCHASED IT APPROXIMATELY THREE YEARS AGO WITH LESS THAN 30,000 MILES FROM A PRIVATE PARTY. ALL REQUIRED AND RECOMMENDED MAINTENANCE HAS BEEN PERFORMED BY THE DEALER OR BY TRAINED VOLVO MECHANICS ON THE RECOMMENDED SCHEDULE BY BOTH ME AND THE PRIOR OWNER. I AM AWARE THAT THIS APPEARS TO BE A FREQUENT PROBLEM WITH THE 99-01 VOLVO XCS. I HAVE CONTACTED THE ORIGINAL DEALER AND RECEIVED NO SATISFACTION ABOUT REPLACING WHAT CLEARLY APPEARS TO BE A DEFECTIVE PART BASED ON MY PRIOR EXPERIENCE WITH SIMILAR VEHICLES. THE DEALER SAID THE PROBLEM COULD HAVE A NUMBER OF CAUSES AND THAT AN ELECTRONIC DIAGNOSTIC TEST WAS NECESSARY TO IDENTIFY THE SOURCE. GIVEN MY UNDERSTANDING OF OTHER OWNERS' EXPERIENCES I REQUESTED THAT THEY PERFORM THE TEST AT THEIR EXPENSE ($70) IN THE INTERESTS OF SAFETY AND TO HELP VOLVO BETTER UNDERSTAND THE CAUSE OF THE PROBLEM. THE DEALER DECLINED. MY OWNER'S MANUAL DOES NOT DISCUSS ANY REQUIRED OR RECOMMENDED MAINTENANCE FOR THE ASSOCIATED PARTS OR SYSTEM. I AND THE PRIOR OWNER HAVE ALWAYS USED THE RECOMMENDED QUALITY OF FUEL (91 OCTANE). I DO VIEW THE POTENTIAL FAILURE OF THE ETS AS A SIGNIFICANT SAFETY RISK BASED ON THE POTENTIAL FOR FAILURE AT HIGHWAY SPEEDS AND THE RAPID LOSS OF SPEED IN HEAVY TRAFFIC. MUCH OF MY DRIVING OF THIS CAR IS ON FRE
WHILE DRIVING MY 2000 VOLVO V70XC ON THE HIGHWAY, THE CAR TOOK ITSELF OUT OF CRUISE CONTROL AND BEGAN TO FLUCUATE +/- 3 MPH IN SPEED. THE ETS LIGHT CAME ON TOO. AFTER PULLING OFF THE HIGHWAY AND TURNING THE ENGINE OFF, I RE-STARTED THE CAR AND DROVE HOME WITHOUT INCIDENT. MY LOCAL MECHANIC (HOSHI MOTORS OF BOULDER, CO) DOWNLOADED THE ENGINE CODES (904D, 91AC) WHICH HE SAID INDICATED THAT THE ETM NEEDED TO BE REPLACED. THE ETM WAS REPLACED ON 7/27/05 AT A COST OF $908.60. THE PROBLEM HAS NOT OCCURRED AGAIN. THE ETM WAS RETURNED TO ME AND IS AVAILABLE. THIS COMPLAINT IS RELATED TO NHTSA ACTION NUMBER PE05041. *JB
ELECTRONIC THROTTLE MODULE ETM CAUSING HESITATION WHILE DRIVING IN HEAVY TRAFFIC. VOLVO DEALERS SERVICE MANAGER SUGGESTED BRINGING THE CAR BACK WHILE THE ETS WARNING LIGHT WAS STILL ON. STATED THAT THE ETM SHOULD BE CLEANED EVERY 30K MILES OR REPLACED. NOTHING IN THE SERVICE MANUAL MENTIONS THIS TYPE OF SERVICE. THE HESITATION WAS INTERMITTENT BUT VERY UNCOMFORTABLE DRIVING WHILE IT WAS HAPPENING. *NM
IN THE SUMMER OF 2003 MY WIFE'S 2000 VOLVO V70 XC SUFFERED A FAILURE OF THE ELECTRONIC THROTTLE CONTROL SYSTEM. I WAS DRIVING AT THE TIME AND THE ENGINE POWER DECREASED ABRUPTLY CAUSING THE VEHICLE TO SLOW DOWN. FORTUNATELY, THERE WAS LITTLE OR NO TRAFFIC IN THE VICINITY OF THE FAILURE SO THAT I WAS ABLE TO PULL OFF THE ROAD. I TURNED OFF THE CAR AND THEN RESTARTED IT. IT WORKED WELL ENOUGH TO GET ME BACK HOME. I GOT QUOTES TO FIX THE SYSTEM AND WAS TOLD AT THE TIME THAT IT WOULD COST AROUND $1000 TO REPLACE THE PART. THE CAR HAD ABOUT 80K MILES WHEN THIS OCCURRED. I DIDN'T NEED THE CAR TO BE IN SERVICE AND SO WAITED UNTIL THE SUMMER OF 2004 TO HAVE IT REPAIRED. I WAS ALSO PRETTY UPSET AT THE ATTITUDE OF THE VOLVO PEOPLE WHO TOLD ME THAT THE PART WAS OUT OF WARRANTY (WHICH IT REALLY WASN'T SINCE IT IS PART OF THE EMISSIONS SYSTEMS AND THEREFORE MUST LAST AT LEAST 80K IN CT AND THAT IF I COULD AFFORD TO REPAIR THE CAR I SHOULDN'T HAVE BOUGHT IT. THE COST FOR THE REPAIR WAS AROUND $1200. THIS FAILURE, IN MY OPINION, CAUSES AN UNSAFE CONDITION. I CAN ONLY IMAGINE WHAT THE OUTCOME WOULD HAVE BEEN HAD I BEEN DRIVING IN HEAVIER TRAFFIC. THE CAR WOULD HAVE SUDDENLY DIED AND IF I WERE IN THE PASSING LANE, THERE WOULD NO WAY TO GET TO THE ROADSIDE. NO TELLING WHAT WOULD HAVE HAPPENED. ALSO, THIS PART SHOULD LAST FOR THE LIFE OF THE CAR. I HAVE NEVER HEARD OF A MECHANICAL THROTTLE SYSTEM EVER FAILING. THE MECHANICAL SYSTEMS WILL GIVE AMPLE WARNING BEFORE FAILING SO THAT CORRECTIVE ACTI
ELECTRONIC THROTTLE CONTROL (ETS) FAILED - I HAD A LOSS OF POWER AND CONTROL THE CAR IS AN V70 XC 2000 WITH 46000 K MILES. *JB
FAILURE OF ELECTRONIC THROTTLE MODULE ON 2000 VOLVO V70 CROSS COUNTRY. HESITATION WAS NOTICED AND VOLVO CLEANED THE THROTTLE MODULE, I WAS NOT CHARGED. AT APPROXIMATELY 60,000 THE CAR WOULD HESITATE AT LOW RPM AND THE ETM WAS REPLACED AT MY CHARGE. *JB
ETS LIGHT GOES ON AND CAR DOES NOT GET SUFFICIENT GAS. *JB
2000 VOLVO V70 XC. PROCEEDING UP ON-RAMP AND ACCELERATING TO HIGHWAY SPEED. VEHICLE SUDDENLY STOPPED ACCELERATING AND ETS (ELECTRONIC THROTTLE SYSTEM) LIGHT CAME ON. VEHICLE CONTINUED AT APPROX 20 MPH BUT WOULD GO NO FASTER. I EXITED AT THE NEXT OFF-RAMP (ABOUT 1 MILE) PULLED INTO A LOT, SHUT THE VEHICLE DOWN AND THEN RESTARTED, IN ACCORDANCE WITH THE OWNERS MANUAL. THE ETS LIGHT CLEARED AND VEHICLE OPERATED PROPERLY. THE NEXT MORNING, DRIVING TO WORK , THE SAME THING HAPPENED. I DROVE TO MY BUILDING AT ABOUT 20 MPH, THEN CALLED A TOW TRUCK TO TAKE MY VEHICLE TO THE DEALER. THEY TOLD ME THE ETS SYSTEM NEEDED TO BE REPLACED DUE TO A CRITICAL FAULT IN THE SYSTEM. REPAIRS TOTALED $914.00. *NM
I OWN A 2000 VOLVO CROSS COUNTRY XC 70 THAT HAS EXPERIENCED STALLING AND LOSS OF POWER ON SEVERAL OCCASIONS. I CONTACTED THE DEALER I PURCHASED THE CAR FROM AND THEY INFORMED ME THAT IT WAS A COMMON PROBLEM WITH VOLVO'S BETWEEN THE MILEAGE OF 35,000 AND 45,000 MILES. THEY ALSO INFORMED ME THAT THE REPAIR WAS NOT COVERED UNDER ANY RECALLS OR EXTENDED WARRANTY. A SEARCH OF COMPLAINTS ON THIS TYPE OF VEHICLE ON THE INTERNET SHOW THAT THERE IS AN ABOVE AVERAGE OF FAILURES OF WHAT IS REFERRED TO AS THE "ELECTRONIC THROTTLE SYSTEM". I FEEL THAT THIS IS SOMETHING THAT VOLVO IS AWARE OF BUT REFUSES TO HELP THE CUSTOMER WITH. IN MY OPINION, A $1,300 TO $1,600 REPAIR IS NOT NORMAL. VOLVO/FORD NEEDS TO ADDRESS THIS ISSUE AND RECALL THESE VEHICLES AS SOON AS POSSIBLE. *NM
ON A TRIP ALONE TO VIRGINIA FROM LOUISVILLE KY WHEN CAR SLOWED DOWN AND THE CHECK ENGINE LIGHT CAME ON. I WAS IN A DESOLATE PART OF THE MOUNTAINS IN W.VA WHEN THIS OCCURRED. I IMMEDIATELY CALLED THE DEALER IN LOUISVILLE, KY WHERE I HAD PURCHASED THE VEHICLE AND AFTER EXPLAINING THE SITUATION THEY TOLD ME TO NOT PULL OVER OR STOP BUT TO KEEP GOING,I COULD NOT GET THE CAR TO GO OVER ABOUT 45 MPH, AND THEY WOULD LOOK UP THE CLOSEST DEALERSHIP TO WHERE I WAS GOING AND CALL ME BACK. THEY DID THIS AND IT WAS CHARLOTTESVILLE VA WHICH WAS AN HOUR FROM MY DESTINATION. THEY WOULD NOT BE OPEN UNTIL THE FOLLOWING DAY SO I CALLED THEM AND TOOK MY CAR TO THEM AND THEY REPLACED THE MASS AIR FLOW PART #8670263-6 FOR A TOTAL OF $268.45 ON 12/3/04. WHEN I RETURNED TO LOUISVILLE AND TOLD MY DEALERSHIP THERE WAS NO OFFER TO REIMBURSE ME FOR THIS EXPENSE. I HAD 62,064 MILES ON MY V70XC WAGON AT THAT TIME AND NO WARRANTY WAS IN EFFECT. I READ AN ARTICLE ABOUT THIS IN THE COURIER-JOURNAL NEWSPAPER TODAY, AUGUST 2, 2005 AND FELT LIKE THERE ARE PROBABLY MANY, MANY MORE COMPLAINTS THAT YOU HAVE NOT BEEN CONTACTED ABOUT. IF I CAN SUPPLY YOU WITH ANY OTHER INFORMATION PLEASE DON'T HESITATE TO CONTACT ME. I DO A GREAT DEAL OF HIGHWAY TRAVEL AND AM ALONE SO I BOUGHT THIS CAR SO THAT I WOULD BE SAFE ON ALL OF MY HIGHWAY TRIPS. *NM
THROTTLE CONTROL MODULE HAD TO BE REPLACED DUE TO CHECK ENGINE LIGHT COMING ON AND THE CAR STOPPED SEVERAL TIMES ON THE HIGHWAY AND I FINALLY CALLED AAA TO TOW ME FROM BEDFORD KY WHICH IS APPROXIMATELY 46 MILES TO LOUISVILLE KY WHERE I LIVE AND WHERE I PURCHASED THE CAR. THE DEALER CHARGED ME $403.88 WHICH WAS SUPPOSE TO BE HALF OF THE COST. THIS WAS DONE 7/6/04 AND I PURCHASED THE CAR 1/3/04. *NM
HAVE EXPERIENCED ELECTRONIC THROTTLE CONTROL MODULE FAILURE ON OUR VOLVO 2000 V70 XC. PART HAD TO BE REPLACED WITH ONLY 85,000 MILES ON CAR.*JB
I DRIVE A VOLVO V70XCSE. AT TIMES THE CAR DOES NOT ACCELERATE PROPERLY. THE PROBLEM IS MOST EVIDENT ON HIGHWAY DRIVING. THIS MORNING I HEARD ABOUT AN INVESTIGATION INTO VOLVO WAGONS STALLING. I AM CONCERNED ABOUT MY VEHICLE. *JB
ON 1/20/05, OUR 2000 VOLVO V70 XC WITH 74215 MILES ON THE ODOMETER STARTED TO LOSE POWER, AND RUN ERRATICALLY. THE ETS LIGHT CAME ON THE DASHBOARD. WE MANAGED TO GET IT TO A LOCAL IMPORT SPECIALIST ABOUT 2 MILES AWAY FROM THE INCIDENT. LEFT US STRANDED IN WINCHESTER WITHOUT TRANSPORTATION. TOLD IMPORT SPECIALIST TO INSPECT AND CLEAN THE ETM MODULE, WHICH THEY DID. SAID THEY COULDN'T REPLACE IT BECAUSE OF THE PROGRAMMING ISSUES. COST US. $121.85. CAR WORKED WITHOUT ETS LIGHT COMING ON UNTIL 2/17/05. TOOK IT TO FAIRFAX VOLVO ON 2/18/05. THEY REPLACED THE ETM MODULE. THERE WAS 75005 MILES ON THE ODOMETER. COST TO US WAS $859.66 PARTS AND LABOR. SINCE THEN, THE CAR HAS NOT HAD THE ETS LIGHT COME ON. *JB
WE OWN A 2000 VOLVO V70 XC WAGON. IT WAS PURCHASED NEW. IN THE LAST 4 MONTHS WE HAVE HAD THE CAR INTO THE VOLVO GARAGE (TOM WOOD) TO HAVE IT FIXED FOR ROUGH RUNNING AND FAILURE TO START. THE FIRST TIME WE WERE CHARGED OVER $600 TO REPLACE THE ETM AND A CLEANING. IT DID NOT HELP FIX THE PROBLEM. WE THEN TRIED AN INDEPENDENT FOREIGN CAR GARAGE. THEY CLEANED THE THROTTLE BODY BUT AGAIN THE PROBLEM PERSISTS. WE NOW HAVE THE CAR BACK IN THE VOLVO GARAGE BECAUSE IN ADDITION TO ROUGH RUNNING, IT NOW FAILS TO START ON A RANDOM BASIS. I READ TODAY ABOUT YOUR PRELIMINARY INVESTIGATION INTO THIS PROBLEM - YOUR FILE NUMBER PE05041. I CAN ONLY SAY THAT THIS IS A REAL, AND SERIOUS, PROBLEM. WHILE WE HAVE BEEN LUCKY THAT THE ENGINE FAILURE DID NOT HAPPEN AT SPEED, IT HAS CAUSED MAJOR INCONVENIENCE, UNPRODUCTIVE COSTS, AND SIGNIFICANT LOSS OF TIME. PLEASE PURSUE THIS INVESTIGATION WITH ALL HASTE. THANK YOU. *JB
2 WEEKS AGO MY 2000 V70 XC ABRUPTLY LOSS ACCELERATION POWER, WHERE THE VEHICLE COULD NOT GO OVER 20 MPH AND THEN STALLED WHICH LOST POWER STEERING ABILITY WHILE MY WIFE WAS DRIVING ON THE HIGHWAY WITH MY 2 YOUNG CHILDREN. LUCKILY, SHE PULLED OVER TO THE SIDE OF THE HIGHWAY AND AVOIDED AN ACCIDENT. SHE SHUT THE CAR OFF AND RESTARTED WITH NO APPARENT PROBLEM AND DROVE THE REMAINDER OF THE WAY WITH HER HAZARDS ON. THE CAR HAD JUST BEEN BACK FROM THE VOLVO DEALER AFTER DEALING WITH ANOTHER UNRELATED ISSUE APPROX A WEEK EARLIER. I DROVE THE CAR TO THE VOLVO DEALER AND EXPERIENCED THE SAME PROBLEM, BUT WAS DRIVING CAUTIOUSLY. THE DEALER REPLACED THE ELECTRONIC THROTTLE MODULE WHICH COST APPROX $1,000.00. I PREVIOUSLY HAD THE SAME PROBLEM WITH A 1999 VOLVO S80 T6, WHICH I SUBSEQUENTLY SOLD DUE TO REPEATED ATTEMPTS TO FIX THE PROBLEM!! *JB
MY 2000 VOLVO V70XC ETS LIGHT CAME ON AND MY CAR ENGINE RPMS. WERE LIMITED TO 2 THOUSAND . I HAD TO PULL OVER AND SHUT OFF MY CAR AND RESTART TO TEMPORARILY RESET IT. THE DEALER WANTS $1200 TO REPLACE THE THROTTLE BODY . THE CAR HAS BEEN MAINTAINED PROPERLY, HAS 77K MILES AND THE THROTTLE BODY HAS ALREADY BEEN REPLACED ONCE BEFORE 2 YEARS AGO. THIS FAILURE CREATES DANGEROUS CONDITIONS ESPECIALLY ON THE HIGHWAY. THIS IS AN UNSAFE DESIGN AND A KNOWN DEFECT BY VOLVO. PLEASE ENCOURAGE VOLVO TO CORRECT THIS PROBLEM. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VOLVO DEALER-SERVICED 2000 VOLVO V70XC WITH @60K MILES OCCASIONALLY REFUSED TO START. DEALERSHIP FLASHES CHIPS. 6 MONTHS LATER, AT 67K, ELETRONIC THROTTLE SYSTEM WARNING LIGHT ILLUMINATES REPEATEDLY DURING 1500 MILE JOURNEY CAUSING VOLVO TO SURGE & VARY SPEED CONTINUOUSLY. PROBLEM REOCCURS OCCASSIONALLY DURING NEXT WEEK BEFORE VOLVO V70XC CAN BE DEALER SERVICED - PLANNED TRIP CANCELLED DUE TO QUESTIONABLE STATUS OF VOLVO RELIABILITY. VOLVO DEALER SERVICE DEPARTMENT ADMITS EVENTUALLY ENGINE WOULD JUST QUIT STRANDING OCCUPANT. SINCE OUT-OF-WARRANTY, OWNER PAYS $1200 REPLACEMENT OF FAULTY ELECTRONIC THROTTLE MODULE. OWNER OBTAINS OLD PART BUT NO LONGER TRUSTS VOLVO WITH WIFE & CHILD AS REPLACEMENT THROTTLE BODY SAME WITH NO BETTER GUARANTEE AGAINST FAILURE.
WHILE ON A VACATION IN MONTANA OUR 2000 VOLVO XC70 HAD ROUGHT IDLE, STALLING, NO RESPONSE TO ACCELERATOR (WOULD NOT GO ABOVE 20 MPH) AND EVENTUALLY WOULD NOT START. THERE WERE NO VOLVO DEALERS IN MONTANA FOR REPAIR AND A LOCAL MECHANIC INSTRUCTED US TO PULL THE MAIN FUSE TO RE-SET THE COMPUTER. THIS WOULD GET US GOING AGAIN BUT IT WOULD HAPPEN AGAIN EVERY 50 OR SO MILES. DEALERSHIP BACK AT HOME REPLACE THE ELECTRONIC THROTTLE MODULE AT A COST OF $1200. THERE APPEARS TO BE A HIGH NUMBER OF ETM FAILURES IN THESE CARS AND IT IS A KNOWN PROBLEM WITH VOLVO.
MY SON'S 2000 VOLVO 70 XC FAILED DUE TO A FAILIED ELECTRONIC THROTTLE MODULE (ETM). AS A RETIRED ENGINEER I WANTED TO KNOW WHY. I HAVE FOUND THAT IT IS A COMMON COMPLAINT FOR THE 1999, 2000 AND 2001 SERIES 60,70 AND 80 MODELS AT THE TIME OF FAILURE THE CAR FIRST EXHIBITS HESITATION, SURGING AND ERATTIC IDLE. AT FAILURE IT GOES INTO A LIMP- HOME MODE OF 20 MILES PER HOUR OR STALLS. FROM YOUR WEB SITE I HAVE FOUND 101 CASES LISTED FOR THIS FAILURE. I HAVE PERFORMED FAILURE ANALYSIS ON 5 UNITS AND HAVE IDENTIFIED THE PROBLEM. IT IS THE WEARING OUT OF THE THROTTLE POSITION SENSOR POTENTIOMENTER. VOLVO HAS CONSISTANTLY KEPT THE DEALERS AND CUSTOMERS IN THE DARK AND BLAMED THE PROBLEM ON A DIRTY THROTTLE BORE AND OTHER ERRONEOUS CAUSES. OTHER THAN THE COST OF REPAIRS, ABOUT $1000, IS THE REALIZATION THAT THE REPLACEMENT PART IS OF THE SAME DESIGN AND IT TOO WILL FAIL, ONE CORRESPONDENT REPORTING 3 FAILURES OF THE SAME TYPE. THE FAILURE APPEARS TO BE ACCELERATED BY HEAT, THUS NORTHERN TIER STATES HAVE FEWER FAILURES THAN SOUTHERN STATES. THERE ARE ABOUT 860,000 CARS WORLD WIDE WITH OVER 250,000 IN THE US. I ESTIMATE THAT MORE THAN 80% WILL FAIL, ONE OR MOER TIMES, WITHIN 100,000 MILES. TO DATE NO ONE HAS BEEN INJUREID OR KILLED THAT WE KNOW OF BUT STALLING ON A BUSY FREEWAY IS A DANGEROUS SITUATION. I CAN SEND YOU MY REPORTS OR YOU CAN PICK THEM UP OFF OF THE INTERNET. I ALSO HAVE FAILED PARTS FOR YOUR EXAMINATION. PLEASE HAVE AN INVESTIGATOR CONTACT ME. WITH A DIRECT E-MAIL ADDRESS
AFTER A CHANGE OF OIL AT THE DEALERSHIP I DROVE 168 MILES. WHEN I TRIED TO START THE CAR THE OIL WARNING LIGHT WENT ON. I TRIED TO CHECK THE OIL LEVEL AND A BURST OF OIL CAME OUT OF THE STICK PIT. I HAD THE CAR TOWED BACK TO THE DEALER. *AK WE WAITED THREE WEEKS FOR A PART TO REPLACE THE TURBO, BUT THE MECHANIC COULDN'T FIND OIL PRESSURE. NOW THEY ARE ASKING FOR 2,700 DOLLARS TO OPEN THE ENGINE AND SEE WHAT IS THE PROBLEM OR 6 THOUSAND TO REPLACE THE ENGINE. I HAD THE WARNING LIGHT ON TWO TIMES BEFORE, FIRST TIME I PAID TO REPLACE SOME SEALERS, THE SECOND TIME THEY COULDN'T FIND THE PROBLEM. (I COMPLAINED ABOUT HAVING TO ADD OIL) THEIR ANSWER WAS THAT AFTER 100,000 MILES IS CONSIDERED NORMAL.
ETM MODULE FAILED ON THE FREEWAY AND I HAD TO MAKE AN EMERGENCY STOP ON THE FREEWAY AT NIGHT. AFTER SEVERAL MINUTES THE CAR WAS ABLE TO STARTUP AGAIN. WHEN I TOOK THE CAR IN FOR REPAIR, THEY DID NOT TELL ME THAT THIS WAS A COMMON PROBLEM WITH THIS MODEL OF VOLVO AND I ENDED UP PAYING $128 DOLLARS FOR BOGUS TROUBLESHOOTING AND NO PROBLEM FOUND. THEN LESS THAN 4 DAYS LATER, THE CAR DIED AGAIN, BUT THIS TIME I WAS LUCKY AND IT DIED ON A SIDE STREET. I LOOKED UP THE PROBLEM ON THE INTERNET AND FOUND QUITE A FEW ARTICLES OF PEOPLE WHO HAD A SIMILAR PROBLEM. UPON DRIVING MY CAR INTO THE DEALERSHIP, IT DIED AND I HAD TO COAST THE CAR DOWN 3 HILLSIDE BLOCKS AND INTO THE DEALERSHIP. ANOTHER $50 DOLLARS WAS CHARGED TO ME FOR DOING THE WARRANTY WORK AND THE TOTAL COST TO REPLACE THE THROTTLE MODULE WAS $723.67. I AM VERY LUCKY TO HAVE AN EXTENDED WARRANTY ON THIS VEHICLE, BUT FOR ANYONE THAT DOES NOT, THEY ARE BEING TOTALLY SCREWED BY VOLVO AND ITS DEALERS BECAUSE THEY HAVE NOT STEPPED UP AND REPLACED THIS POTENTIALLY DANGEROUS MODULE THAT CAN LEAVE YOU STRANDED. IT ALSO APPEARS THAT THE PARTICULAR DEALERSHIP THAT I TOOK MY CAR TO, MADE TROUBLESHOOTING MONEY ON ME EVEN THOUGH NOBODY WOULD TOUCH MY QUESTIONS REGARDING THE PROBLEM WHEN I SHOWED THEM 3 PAGES OF ARTICLES THAT I FOUND ON THE WEB REGARDING THE PARTICULAR PROBLEM AND USER GROUPS THAT TALKED ABOUT COMPLAINING TO VOLVO.*AK
1. DEFECTIVE THROTTLE BODY CAUSED ENGINE TO SHUT-OFF ON FREEWAY. 2. ENGINE DIED. HAD TO "LIMP" BACK INTO DEALER FOR REPLACEMENT. 3. NEW PART INSTALLED. OLD PART AVAILABLE. IF MANUFACTURER HAS A "DEALER ONLY" REPAIR POLICY, THEN THERE SHOULD BE NOTICE GIVEN TO PROSPECTIVE PURCHASERS THAT VEHICLE CAN ONLY BE REPAIRED AT DEALER. NOTICE SHOULD BE IN FORM OF WARNING DECAL IN ENGINE COMPARTMENT OR SOME OTHER CONSPICUOUS PLACE. "DEALER ONLY" REPAIR POLICY SHOULD BE DISCOURAGE BECAUSE OF LENGTHY TOWING WHEN VEHICLES BREAKDOWN OUTSIDE MAJOR CITIES, I.E. THE WEST. CUSTOMER SHOULD NOT BE REQUIRED TO LEARN AFTER A BREAKDOWN THAT THE VEHICLE MUST BE TOWED HUNDREDS OF MILES TO A DEALER FOR REPAIRS. CURRENTLY SUCH VEHICLES MUST BE TOWED PAST LARGE TOWNS/SMALL CITIES BACK TO A MAJOR URBAN AREA TO A DEALER THAT CAN FIX THE VEHICLE. MFR. SHOULD BE REQUIRED TO CONSPICIOUSLY DISCLOSE SUCH A REQUIREMENT. THIS INFORMATION IS CURRENTLY CONCEALED BY MFR. BY OMISSION. REQUIRING CONSPICOUS DISCLOSURE WOULD ENCOURAGE MFR. TO DESIGN, MFR. AND SELL VEHICLES THAT CAN BE FIXED WITHIN A REASONABLE DISTANCE OF WHERE THEY BREAK DOWN.
DRIVE LINE ANGLE GEAR FAILED, CAUSING A BRAKING EFFECT ON CAR AS WELL AS "STICKING" WHEELS A LOW SPEED.CAR WAS VERY DIFFICULT TO MANUEVER WHEN THIS OCCURRED. WAS INFORMED BY VOLVO THIS IS A VERY COMMON AS WELL AS EXPENSIVE PROBLEM. DESIGN WAS CHANGED IN 2001 AS A RESULT OF THIS ISSUE. *AK
APPROACHING A RED LIGHT ON SLIGHT INCLINE, CAR STALLED AND ETS LIGHT AND CHECK ENGINE LIGHTS CAME ON. ADVISED MY SERVICE STATION THAT THROTTLE SYSTEM FAILED. CAR MAYBE DRIVEN BUT THERE CAN BE SAFETY ISSUES, AS THE CAR LOSES POWER WITHOUT WARNING, WHICH IS CLEARLY A HAZARD IN CROSSING INTERSECTIONS OR MERGERING INTO TRAFFIC AND THERE ARE ALSO EMISSION RELATED ISSUES WITH GAS MILEAGE AND EXHAUST SYSTEM. TO DATE, CAR HAS BEEN LOOKED AT BY TWO SERVICE STATIONS, DOUGHTERY'S AUTOMATIVE NAD STILLMAN VOLVO. I HAVE BEEN ADVISED THAT THE FAILURE OF THE THROTTLE SYSTEM IN VOLVO MODEL YEARS 1998 TO 2001 HAS BECOME A FAIRLY COMMON PROBLEM. I HAVE CONTACTED VOLVO VIA TELEPHONE AND AN AUTHORIZED VOLVO DEALER TO SEE IF VOLVO HAS A PROGRAM IN PLACE TO CORRECT A CLEARLY DEFECTIVE PART ON CARS OUT OF WARRANTY. VOLVO WAS UNWILLING TO WORK WITH ME. THE ONLY SOLUTION TO THE DEFECTIVE THROTTLE SYSTEM IS TO REPLACE IT WITH A NEW SYSTEM. THEREFORE, I WILL BE PAYING OUT OF POCKET APPROXIMATELY $900.00 FOR A NEW THROTTLE SYSTEM, A PART THAT SHOULD CERTAINLY LAST THE LIFE OF A CAR. *AK
ELECTRONIC IGNITION MODULE FAILURE IS COOMON PROBLEM AMONG VOLVO XC AWD OWNERS CAUSING THE CAR TO STALL OUT POSSIBLY IN DANGEROUS CONDITIONS LIKE HIGHWAY DRIVING IT HAPPENED TO ME SO I SEARCHED ON THE NET AND FOUND THAT IT AN ALL TOO COMMON PROBLEM WITH THIS VEHICLE. *AK
2 REAR STUDDED TIRES (ROTATED ON ONLY 2 WEEKS PREVIOUSLY) DELAMINATED AS I WAS EXITING THE FREEWAY. COINCIDENTAL VS RELATED DESTRUCTION OF U JOINT. LES SCHWAB TIRES WOULD ONLY PRORATE VALUE OF 2 TIRES, NOT PROVIDE 4 TIRES ALL ALIKE AS NEEDED ON AWD VEHICLE. ALSO DENIES SUCH INCIDENT COULD DAMAGE TRANSMISSION OR U JOINTS. CONCERN OTHER 2 TIRES ON CAR BOUGHT AT SAME TIME MAY ALSO BE DEFECTIVE AND NEED REPLACEMENT. CONCERN DEFECT WITH THEIR BRAND TO DELAMINATE LIKE THIS.*AK
AT HIGHWAY SPEEDS (60 MPH), ON AN UPHILL GRADE, THE CAR WAS ATTEMPTING TO SHIFT BETWEEN GEARS. THE CAR LOST POWER AND RPM INDICATION BEGAN TO FLUCTUATE BETWEEN 1800 AND 2300 RPM. THE ETS LIGHT CAME ON AND THE CAR CONTINUED TO INTERMITTENTLY LOSE POWER FOR THE REMAINDER OF OUR TRIP HOME (ROUGHLY 60 MILES). THE CAR HAS 57,000 MILES ON IT AND SOUNDS VERY SIMILAR TO OTHER COMPLAINTS I HAVE BEEN READING. SINCE THEN, THE CAR REPEATS THESE SYMPTOMS AT ANY SPEED IN THE TWO TRIPS TO 1) LOCAL MECHANIC AND 2) DEALER VEHICLE PURCHASED AT. *LA
CROSS COUNTRY; AS VEHICLE WAS COMING TO A STOP AT ABOUT 5 MPH, APPLIED BRAKES, AND ENGINE STARTED RACING. THE CONSUMER KEPT APPLYING THE BRAKES, BUT VEHICLE ACCELERATED, AND REAR ENDED ANOTHER VEHICLE. THE ENGINE REMAINED RACING. THE VEHICLE THAT WAS REAR ENDED HAD BEEN PUSHED INTO THE VEHICLE IN FRONT. THE CONSUMER THEN TRIED TO SHIFT TO NEUTRAL BUT ENDED UP IN REVERSE INSTEAD. THE VEHICLE SPUN 180 DEGREES IN REVERSE, THEN HIT A GROVE OF TREES AND COME TO A STOP. THE BRAKES WERE APPLIED THE ENTIRE TIME. DAMAGE TO THE VEHICLE WAS UNKNOWN AT THIS TIME. *AK *SCC *NLM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Volvo V70xc → · Every V70xc year → · How the figures are calculated →