Filed Sep 20, 201773,941 vehiclesVolkswagen Group Of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2004-2007 Touareg vehicles. These gasoline-powered vehicles have a fuel filter flange that may crack, allowing fuel to leak.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Volkswagen will notify owners, and dealers will inspect the fuel filter flange for cracks, replacing the flange if cracks are found. If no cracks are found, a protective cover will be installed onto the filter flange. These repairs will be performed free of charge. The recall began March 9, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20Ai.
What owners reported
Newest filings
Fuel/Propulsion System
Filed Oct 31, 2024CA
I get dizzy every time I drive my 2006 Volkswagen Touareg. There is a fuel smell inside the cabin and outside of the driver's rear wheel well. I noticed this during the short time I park in my garage. Since, the noticeable smell, I have been parking outside and have since minimized by use of the vehicle. I love the vehicle, but I am getting headaches and dizziness while driving it. Upon looking up more information on the fuel smell, I came across Volkswagen Manufacture Safety recall 20Ai and 20Z4. Since I last spoke of Community Volkswagen of Santa Maria, they said that the recall has been repaired. However, after further research, this is an Open Recall and is still eligible to be repaired. Please advise me on my next steps so as to not be in a dangerous situation while driving this vehicle. Thank you.
Air Bags
Filed Jul 29, 2024173,000 milesGA
The contact owns a 2006 Volkswagen Touareg. The contact stated while driving at approximately 40 MPH, the passenger’s side front side air bag and the passenger’s side rear side air bag independently deployed. The contact stated that there was no warning light illuminated. The contact stated that the vehicle had stalled after the air bags had deployed. The contact was unable to restart the vehicle. The contact stated that after several attempts, the vehicle was towed to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 173,000.
Vehicle Speed Control
Filed Aug 19, 2021AZ
While driving the vehicle it will slow down and will not accelerate even while pressing the gas. It may even cut off. I have to keep pushing the pedal maybe 3 to 5 times before it will accelerate. This happens even on the freeway. I don't drive it anymore because of fear I might have an accident.
Electrical System
Filed Mar 2, 2020165,000 milesGA
INSULATION ON WIRING INSIDE HEADLIGHT HOUSING DETERIORATED LEAVING EXPOSED WIRE. SHORT CIRCUIT OCCURRED CAUSING COMPLETE LOSS OF HEADLIGHTS WHILE DRIVING.
Fuel/Propulsion System
Filed Nov 4, 2019160,000 milesNY
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN TOUAREG. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V583000 (FUEL SYSTEM, GASOLINE), BUT DID NOT HAVE THE VEHICLE IMMEDIATELY SERVICED. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ENOUGH TIMES FOR HIM TO DRIVE HOME. THE CONTACT TOOK THE VEHICLE TO VOLKSWAGEN OF HUNTINGTON (838 E JERICHO TURNPIKE, HUNTINGTON STATION, NY 11746, (631) 533-5222) AND WAS INFORMED THAT THE TWO FUEL PUMPS FAILED AND NEEDED TO BE REPLACED AT HIS EXPENSE. THE CONTACT WAS INFORMED THAT THE FUEL PUMPS WERE NOT COVERED UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 160,000.
Fuel/Propulsion System
Filed Dec 7, 201870,000 milesIN
I GOT MY CAR REPAIRED FOR THIS ISSUE AFTER SMELLING GAS LEAKAGE BEFORE VW RELEASED THE RELEVANT RECALL CAMPAIGN. I SENT VW ALL RECEIPT FOR REPAIR PAID BY MY POCKET MONEY, BUT VW REFUSED TO REIMBURSE FOR MY EXPENSE BECAUSE I GOT IT REPAIRED TOO EARLY. I DID ON 09/17/2014 BUT VW STATES THAT ONLY THE REPAIR WAS DONE BETWEEN 09/20/2016 AND 03/19/2018. THIS IS RIDICULOUS ANSWER. I AM HERE ATTACHING ALL THE RECEIPT AND THE LETTER FROM VW . CAR IS CURRENTLY IN MOTION AFTER REPAIR.
Fuel/Propulsion System
Filed Dec 4, 2018FL
I HAVE A VW TOUAREG V8 2006. ON SATURDAY 12/01/18 I TOOK THE CAR TO VW DAVID MAUS DEALER @LEE RD, ORLANDO, FL FOR THE SAFETY RECALL -FUEL PUMP FLANGE REPLACEMENT'- AFTER THEY PERFORMED THE JOB, MY CAR STATED TO MISFIRES, DECREASE IN POWER AND ACCELERATION AND IT SHUT OFF WHILE DRIVING. THEY WANT ME TO AUTHORIZE THEM TO PERFORM A DIAGNOSTIC TEST , THAT WILL COST ME $155. ON 12 /3/18 I SPOKE TO THE SERVICE MANAGER , SHE SAID SHE WAS TOLD THE PROBLEM IS THE FUEL PUMP. , SO I DON'T KNOW WHY THEY INSIST ON THE DIAGNOSTIC TEST IF THEY KNOW WHAT IS THE PROBLEM. THEY BROKE THE FUEL PUMP AND NOW THEY WANT ME TO BE RESPONSIBLE FOR THAT EXPENSE AND THE REPAIRS. I REFUSE TO PAID FOR THE DIAGNOSTIC AND REPAIRS, , BECAUSE MY CAR WAS FINE. THEY BROKE THE PARTS SO THEY SHOULD BE RESPONSIBLE FOR IT. VW COMPANY GAVE ME A CASE NUMBER AND SAYS THAT IF THE DEALER SAYS THE ISSUES IS RELATED DUE TO THE WORK THEY DID ' I SHOULD NOT BE RESPONSIBLE. BUT IF THE DEALER SAYS IT IS NOT RELATED, THEN I AM RESPONSIBLE FOR THE EXPENSES. I KEEP SAYING MY CAR WAS FINE BEFORE THEY PUT THEIR HANDS ON MY CAR, SO WHAT EVER THEY DID THEY BROKE MY CAR AND I SHOULD NOT BE CHARGE.
Fuel System, Gasoline
Filed May 24, 2018SC
2006 VOLKSWAGEN TOUAREG. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS RELATED TO A SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER REFUSED TO PROVIDE A FULL REIMBURSEMENT FOR THE RECALL , DUE TO THE VEHICLE BEING REPAIRED BY AN INDEPENDENT MECHANIC. *JS THE CONSUMER STATED THE MANUFACTURER REIMBURSED ONLY A PORTION OF THE REPAIR EXPENSES. THE MANUFACTURER STATED THAT THEY NORMALLY WOULD NOT PROVIDE A REIMBURSEMENT FOR VEHICLES REPAIRED BY AN INDEPENDENT MECHANIC. *JS
Fuel/Propulsion System
Filed Feb 26, 201891,287 milesNV
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN TOUAREG. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V583000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AUTONATION VOLKSWAGEN OF LAS VEGAS (6375 W SAHARA AVE, LAS VEGAS, NV 89146, (702) 605-5802), BUT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 91,287. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel System, Gasoline
Filed Dec 29, 201780,000 milesCA
FUEL SMELL ON THE REAR PASSENGER SIDE COMING FROM THE FUEL FILTER TANK AREA. FUEL TANK IS LOCATED AT THE BOTTOM THE REAR SEATS. THE FUEL FUMES ARE VERY STRONG WE ARE AFRAID THE CAR MIGHT CATCH FIRE. THE FUMES SMELL LIKE FRESH FUEL. THE FUEL FUMES ARE VERY STRONG ESPECIALLY AFTER USING THE CAR AFTER A 3 MILE ROUND TRIP GROCERY ERRANDS. *TR
Electronic Stability Control (esc)
Filed Dec 7, 201770,000 milesFL
HEADLIGHT WIRING INSULATION HAS MELTED CREATING SEVERAL SHORTS AND CAUSING THE HEADLIGHTS TO STOP WORKING COMPLETELY. IT APPEARS TO BE ALL OF THE WIRING HEADING TO AND INCLUDING THE HEADLIGHT. IT HAS CAUSED FALSE CODES TO APPEAR AS WELL.
Fuel/Propulsion System
Filed Nov 28, 2017NJ
I HAVE TAKEN THIS VEHICLE TO THE VOLKSWAGEN DEALER BECAUSE OF A FUEL SMELL AND A SUDDEN JOLT THAT I GET UNDERCARRIAGE WHEN DRIVING. THEY HAVE TOLD ME THAT THEY ARE NOT SURE WHERE THE JOLT IS COMING FROM THEY DON'T KNOW IF IT IS THE TRANSMISSION OR A FUEL LEAK. I'M VERY AFRAID TO CONTINUE DRIVING THIS VEHICLE. I HAVE A SMALL CHILD AND I WOULD LIKE FOR VOLKSWAGEN TO BUY THE VEHICLE BACK FROM ME. PLEASE SEE ENCLOSED LETTER FROM VW. THANK YOU!
Fuel/Propulsion System
Filed Sep 5, 2017116,290 milesCO
VEHICLE WAS SMELLING LIKE GAS - THOUGHT IT WAS DUE TO RUNNING OVER DEBRIS BUT NO DAMAGE TO TANK FOUND IN INSPECTION. MECHANIC REMOVED TANK SHIELDS AND STRAPS AND FOUND THAT THE FUEL PUMP FLANGE WAS LEAKING DUE TO A CRACK AND NEEDED TO BE REPLACED ALONG WITH CONNECTOR SEAL. CAR OWNER HAS THE PART IF IT NEEDS TO BE SENT IN FOR REVIEW. DID RESEARCH AND NOTICED THAT 2007-2010 VW TOUAREG'S WERE RECALLED FOR THIS EXACT ISSUE (HTTPS://WWW.NHTSA.GOV/VEHICLE/2007/VOLKSWAGEN/TOUAREG/4%252520DR/AWD#RECALLS). WANT TO ENSURE THAT THIS RECALL SHOULD NOT BE WIDENED AS RESEARCH ON SEVERAL VW OWNER SITES HAVE NOTED THIS SAME ISSUE WITH MORE YEARS. OWNER CALLED VW TO PUT IN COMPLAINT BUT WAS TOLD THE CAR IS NOT UNDER RECALL AND THAT THERE IS NOTHING THEY COULD DO. MECHANIC BILL ATTACHED - PART IS IN OWNER'S POSSESSION FOR REVIEW IF NEEDED.
Unknown or Other
Filed Mar 1, 201760,000 milesFL
THE DOOR LOCKS ON BOTH OF THE BACK DOORS HAVE STOPPED WORKING. CAN NOT OPEN EITHER OF THE REAR DOORS. THIS PROBLEM WAS NOT CAUSED BY ANY SPECIFIC EVENT THAT WE KNOW OF. FIRST ONE DOOR STOPPED WORKING AND ABOUT A WEEK LATER THE OTHER DOOR STOPPED WORKING. I WOULD NOT BE SURPRISED IF THE OTHER DOORS FAILED SOON.
Exterior Lighting
Filed Oct 24, 2016VA
I HAD MY TOUAREG IN PUERTO RICO FOR OVER 10 YEARS IN STORAGE. SINCE CAR HAD NOT USED FOR NORMALLY BUSINESS DAYS. THE HEADLIGHT CABLES AND LIGHTS ARE GOT BAD. ALL CABLES GOT DRY AND BROKE IN THE OUTSIDE CAUSE THE HEAT OF THE ISLAND. THE CONTROL UNIT GOT BAD. ALL FRONT LIGHT SISTEM DOESNOT WORK CORRECTLY. THE VEHICLE ONLY HAVE 86000 MILES.
Fuel/Propulsion System
Filed Oct 18, 2016116,000 milesTX
WHILE HAVING VEHICLE LOOKED AT OIL CHANGE PLACE I COMPLAINED TO ATTENDANT ABOUT STRONG FUEL ODOR. HE LOOKED UNDER VEHICLE AND SAW A GAS DRIP NEAR EXHAUST SYSTEM. HE LOOKED UNDER SEAT AND REMOVED COMPARTMENT FOR PUMP. HE SAID LOOKED LIKE A DEFECTIVE PIECE ON TOP THAT WAS SEEPING GAS THROUGH MEMBRANE. HAVE STOPPED DRIVING VEHICLE FOR FEAR OF EXPLOSION OR FIRE. *TR
Air Bags
Filed Aug 19, 201568,500 milesRI
MY AIRBAG FAULT LIGHT HAS BEEN ON FOR A FEW MONTHS NOW AND I'M GETTING CONCERNED. WAS THERE A RECALL OR WHAT IS THE BEST WAY TO FIX THIS PROBLEM?
Fuel System, Gasoline
Filed Jul 29, 201495,000 milesIN
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT THERE WAS AN ODOR OF FUEL PRESENT INSIDE THE VEHICLE AND THERE WAS FUEL LEAKING FROM THE VEHICLE WHICH WAS PRESENT ON THE GARAGE FLOOR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FUEL WAS LEAKING FROM THE FUEL SYSTEM AND NO OTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Exterior Lighting
Filed Apr 22, 201476,255 milesNY
ALL HEADLAMPS FLICKERED WITH NO NOTICE AND THEN WENT DARK. USED BRIGHT HEADLAMPS BUT THEY WOULD NOT STAY ON PERMANENTLY. HAD TO DRIVE HOLDING BRIGHTS IN MANUAL MODE. IMMEDIATELY PHONED VW TO EXPLAIN AND THEY ADVISED I NEEDED NEW HEADLAMP BULBS. HARD TO BELIEVE ALL OF MY BULBS WENT OUT AT THE SAME TIME. I'VE GOOGLED TO LEARN THAT VW HAS HEADLAMP PROBLEMS REPORTED BUT THE CONSUMER IS STILL RESPONSIBLE FOR THE COST TO REPAIR/REPLACE. *TR
Fuel System, Gasoline
Filed Nov 22, 201380,000 milesCA
THE OUTSIDE REAR OF THE CAR SMELLED LIKE GAS. AFTER LOOKING UNDER THE CAR WE NOTICED A PUDDLE OF GAS COLLECTING AFTER STOPPING THE VEHICLE. THE DEALER TOLD US THE DRIVER SIDE FUEL PUMP HAS A CRACK LEAKING FUEL. THIS IS A SERIOUS PROBLEM AND HAS TO BE ADDRESSED BEFORE SOMENE DIES. IT IS A HAZARD TO MY FAMILY AND THE PUBLIC AS A WHOLE. APPARENTLY VW HAS DONE A RECALL FOR THIS FOR LATER MODEL YEAR TOUAREG, BUT NOT THE 2006. THEY REFUSE TO FIX IT DUE TO AGE?! IN ALL THE YEARS I'VE BEEN DRIVING, I'VE NEVER HAD A FUEL PUMP THAT CRACKS AND SPEWS GAS ALL OVER THE ROAD. IN ORDER TO EVEN FIND THE PROBLEM, THEY HAD TO TAKE OUT ALL OF THE REAR SEATS, CUT THROUGH THE CARPET OF THE VEHICLE, AND OPEN UP TWO VENTS THROUGH THE FLOOR OF THE SUV. THIS IS A SERIOUS HAZARD. SO IF I HADN'T SMELLED THE GAS AND SOMEONE THREW A CIGARETTE, MY FAMILY WOULD BE IN HAZARD FOR THEIR LIFE?! EVEN THOUGH THERE ARE MANY OTHER EXAMPLES OF THIS ON THE INTERNET VW HAS REFUSED TO ACKNOWLEDGE THIS IS AN ISSUE. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 20, 2017. Source: NHTSA Office of Defects Investigation.