Page 2 of 2 · complaints 51–76 of 76

2017 Volkswagen Tiguan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Electrical System
Filed Sep 26, 2021PA

I think theu should buy my wolkswagon back I been having issue with it

Power Train
Filed Sep 2, 2021CA

The gas pedal stopped responding during high velocity highway drive. Luckily, I was able to steer the car safely to an emergency stop. I was able to shift gear to N and than to P but the car rocked violently when I tried to switch back to D. The car was towed and a mechanic inspection suggested that it's a transmission fail.

Electrical System
Filed Aug 24, 202158,000 milesNC

The contact owns a 2017 Volkswagen Tiguan. The contact stated that the vehicle failed to start. The contact pumped the brake pedal several times before the vehicle would start up. The speedometer started to fluctuate, and the vehicle would shudder or hesitate. Occasionally the vehicle would stall and shut-off. The contact stated that they were no longer able to operate the vehicle. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 58,000.

Service Brakes
Filed Jun 7, 2021CA

I was traveling down a road and my brake gave out, when i had it towed to the dealership they said the inside of the brake vacuume exploded???? I was driving with my daughter and we could not stop. I have never had brake issues with this car and we almost ended up being smashed in an intersection going downhill with no brakes I wrote to VW CEO and he never responded. They made me pay for this when it was not fair.

Structure › Body
Filed Jul 27, 202043,060 milesKS

WHILE DRIVING AT APPROX 30 MPH SLOWING DOWN FOR A RED LIGHT, ON A CITY STREET, THE PANORAMIC SUNROOF EXPLODED. NOTHING STRUCK THE CAR, NO OTHER TRAFFIC WAS WITHIN 200 YARDS, AND NOTHING ABOVE. IT SOUNDED LIKE A POP, THEN GLASS SHARDS FELL IN REAR PASSENGER SEATING AREA. NO ONE WAS INJURED. SUNROOF IS RAISED UP, INDICATING PRESSURE FORCED IT UP AS OPPOSED TO SOMETHING HITTING FROM ABOVE.

Air Bags
Filed May 11, 2020CA

MY AIRBAG LIGHT HAS GONE OFF FOR ABOUT 2 WEEKS NOW. THERE IS NO REASON WHY IT SHOULD BE OFF BECAUSE I HAVE NOT BEEN IN AN ACCIDENT OR DONE ANYTHING DIFFERENTLY. I DO NOT FEEL COMFORTABLE DRIVING MY CAR AND HAVE LOOKED INTO RECALLS. TURNS OUT THERE HAS BEEN SEVERAL RECALLS FOR VOLKSWAGEN TIGUANS 2017 IN REGARDS TO RECALLS SO I WANT THIS CHECKED OUT ASAP. *TR

Air Bags
Filed Apr 12, 202039,270 milesHI

THE AIRBAG LIGHT IS ON IN MY VEHICLE AND IT WAS NOT LISTED ON THE AIRBAG RECALL LIST. HAS THERE BEEN AN UNPUBLISHED UPDATE ON THE RECALL? THE CAR WAS IDLING IN DRIVEWAY.

Steering
Filed Feb 20, 20208,000 milesMN

UPON STARTING AND DRIVING OUR 2017 TIGUAN WHICH HAS 8000 MILES ON IT THE STEERING SYSTEM RED WARNING LIGHT CAME ON AND THE VEHICLE LOST ALL POWER STEERING. IN FACT IT WAS VIRTUALLY IMPOSSIBLE TO STEER IT AT ALL. AND IM A REASONABLY ARM-STRONG MALE. IM LUCKY THIS DIDN'T HAPPEN ON AN INTERSTATE OR AT HIGHER SPEEDS OR I WOULD HAVE BEEN IN AN ACCIDENT. IT OCCURRED ON A SURFACE ROAD WHILE I WAS TRAVELLING 30 MPH. OUTSIDE TEMP WAS 2 DEGREES ABOVE 0.

Air BagsCrash1 injured1 killed
Filed Feb 3, 20203,834 milesNY

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE CONTACT HIT A POT HOLE, LOST CONTROL OF THE STEERING WHEEL AND CRASHED INTO A TREE. ALL AIRBAGS DEPLOYED ACCEPT THE FRONT DRIVER AND PASSENGER SIDE. THE CONTACT SUSTAINED HEAD CHEST, BRUISING INJURIES. HIS WIFE WHO WAS SEATED IN THE PASSENGER SEAT SUSTAINED INJURIES FROM THE SEATBELT WHICH CAUSED BRUISING AROUND HER NECK AND CHEST. HOWEVER, 40 DAYS LATER THE CONTACT WIFE PASSED AWAY FROM HITTING THE DASHBOARD WITH HER HEAD, SEATBELT PENSIONER CAUSED BY SEPTIC SHOCK. MEDICAL ATTENTION WAS CONTACTED WHICH THE CONTACTS WIFE WAS HOSPITALIZED FOR COUPLE OF DAYS. A POLICE REPORT WAS MADE AND TOWED THE VEHICLE TO A LOT. DAMAGES TO THE FRONT END WERE REPAIRABLE. ALL STATE WAS CONTACTED ABOUT THE ISSUE AND HAS STARTED A CLAIM. THE MANUFACTURER WAS MADE WARE OF THE FAILURE AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR A DIAGNOSE TEST. NO DEALER WAS CONTACTED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 16V955000 (SEAT BELTS, AIRBAGS) AS A POSSIBLE CAUSE TO THE FAILURE WHICH WAS NOT INCLUDED IN THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 3,834.

Electrical System
Filed Jan 26, 2020FL

IGNITIONS SYSTEM NO WAY TO CRANK CAR WITH A KEY THEY PORT CHARLOTTE VOLKSWAGON REPLACED THE KEYLESS AND WAS ASKED WHAT WOULD A MOTHER AND CHILDREN WHERE STRANDED AND THE KEYLESS SWITCH GOES OUT AND HAVE NO WAY TO CONTACT SOMEONE AND NO KEY WILL WORK. SAFETY THERE IN DANGER

Electrical System
Filed Jan 26, 2020FL

UNDER THE HOOD FIRE PROTECTION MATERIALS COMING OFF WILL NOT STAY IN PLACE. NOTIFY PORT CHARLOTTE VOLKSWAGON FOR THEM TO DIRECTLY SEE. AND THEY HAD TO REPLACE THE IGNITION SWITCH HAD GONE BAD . ASK WHY WAS THERE NOT A WAY TO CRANK THE CAR WITH A KEY IF THE KEYLESS BUTTON GOES OUT. THEY SAID CALL A TOW TRUCK. I SAID WHAT IF A WOMEN AND CHILDREN WHERE IN DANGER AND CAN NOT GET A HOLD OF A TOW TRUCK. ANSWERS WE CAN DO NOTHING ABOUT THAT. NOW THAT IS SCHOOLING.

Electrical System
Filed Oct 8, 201931,000 milesFL

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN TIGUAN. WHILE DRIVING 35 MPH, MULTIPLE WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED TO SCHUMACHER VOLKSWAGEN OF WEST PALM BEACH (LOCATED AT 3001 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, (561) 935-4490). THE DEALER DIAGNOSED THAT THE REAR PASSENGER SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. THE VIN WAS NOT AVAILABLE.

Unknown or Other
Filed Aug 15, 201915,000 milesMA

CAR WAS SHUT OFF, ON A SLIGHT INCLINE, NEGLECTING TO PUT THE GEAR SELECTOR IN PARK,BY USING THE START/STOP BUTTON. DRIVER BEGAN TO EXIT THE CAR AND NOTED IT WAS ROLLING FORWARD. DRIVER IMMEDIATELY PUT FOOT ON BRAKE PEDAL AND NOTED THE CAR WAS NOT IN PARK AND MOVED GEAR SELECTOR WHICH RESULTED IN NO FURTHER MOTION OF VEHICLE, CHECKING IT AGAIN THIS MORNING FOR CONFIRMATION, I FOUND THE PROBLEM REMAINS. NO MATTER WHAT GEAR IT IS SHUT DOWN IN ,OTHER THAN PARK, THE VEHICLE ROLLS FREELY. I HAD THOUGHT IT HAPPENED ONLY IF SHUT DOWN IN NEUTRAL, BUT IT IS ALL OTHER THAN PARK. THE PROBLEM WAS FIRST REALIZED IN A PARKING LOT, AND REPEATED THIS A FEW MINUTES AGO IN MY DRIVEWAY. I HAVE NO IDEA OF WHAT THE CAUSE MAY BE AND I REALIZE THAT THE GEAR SHIFT LEVER SHOULD BE PLACED IN PARK BEFORE SHUTTING THE CAR OFF. I DO THINK THOUGH ,THAT IT MAY BE BECAUSE OF THE START/STOP BUTTON. I THINK THAT WITH A KEY START THIS MAY NOT OCCUR. I ALSO THINK THOUGH, THAT THERE SHOULD BE SOMETHING DONE TO PREVENT ITS HAPPENING WHEN THE LEVER IS NOT PUT INTO PARK BEFORE SHUTOFF. A KEY CONTROLLED START/STOP MIGHT'VE PREVENTED THIS. (??)

Power Train
Filed May 28, 201920,000 milesMD

WHEN DRIVING DOWN AN INCLINE ON THE ROAD, THE CAR WILL DOWNSHIFT SO HARD THAT THE RPMS WILL GO REALLY HIGH FOR A FEW SECONDS. I AM NOT SURE IF THIS IS NORMAL OR IF IT IS OK FOR THE ENGINE.

Service Brakes
Filed May 28, 201913,000 milesMD

THE ROTORS SEEM TO BE GRABBING WHEN STOPPING. I BOUGHT THE CAR WITH ALMOST 13000 MILES ON IT AND IT STARTED SHORTLY THERE AFTER. I THINK THAT IS TOO SOON FOR THIS SORT OF THING TO BEGIN.

Unknown or Other
Filed Apr 5, 20192,000 milesMI

PARK PILOT NOT AVAILABLE MESSAGE SHOWS AND SHOWS BLANK ON BACKUP CAMERA AND SOME TIME WHILE SHOWS WHILE MOVING FORWARD EVEN THOUGH THIS VEHICLE DOES NOT EQUIPPED WITH THIS FEATURE

Engine
Filed Aug 19, 201828,000 milesMI

WHILE DRIVING AT A CONSTANT SPEED OR DECELERATING THE ENGINE WILL STALL WITHOUT WARNING. THE ENGINE RUNS SO QUIETLY THE ONLY INDICATION THAT IT HAS STALLED IS THERE IS NO POWER AND THE STEERING BECOMES MORE DIFFICULT AS THE VEHICLE GETS SLOWER. IT DOESN'T SEEM TO MATTER YOUR SPEED, IT WILL JUST STALL AND THIS CAN BE INCREDIBLY DANGEROUS. ORIGINALLY HAPPENED IN 2017 AND TOOK TO THE VW DEALERSHIP BUT THEY COULDN'T FIND ANYTHING WRONG. IT IS HAPPENING AGAIN TODAY AND EARLIER THIS WEEK 8/19/2018

Exterior Lighting
Filed Jul 17, 201820 milesNJ

REAR LIGHTS ARE NOT ADEQUATE. ILLUMINATION IS UNEVEN IN PATTERN.

Unknown or Other
Filed Jun 20, 201830 milesCA

RANDOMLY, WHEN ACCELERATING FROM A FULL STOP, THE CAR WILL MOVE A COUPLE OF FEET THEN LOSE ALL ACCELERATION POWER. STEPPING HARDER ON THE GAS PEDAL DOES NOT WORK. THE ONLY WAY TO GET THE CAR TO ACCELERATE IS TO ENTIRELY DISENGAGE AND RE-ENGAGE THE GAS PEDAL. THIS DOES NOT HAPPEN ALL THE TIME, NO LIGHTS OR WARNINGS COME ON AND NOTHING SHOWS UP WHEN THE REPAIR PEOPLE HOOK IT UP TO A COMPUTER. THIS IS A HUGE SAFETY FACTOR AS IT USUALLY HAPPENS WHEN TURNING LEFT (DOES NOT HAPPEN WHEN TURNING TO THE RIGHT. USUALLY, WHEN TURNING LEFT, A PERSON HAS TRAFFIC COMING AT THEM FROM THE RIGHT. I HAVE TRIED SEVERAL THINGS SUCH AS EASING ON THE ACCELERATOR, STEPPING QUICKER ON THE ACCELERATOR, EASING THEN STEPPING QUICKER, NOTHING SEEMS TO MATTER IT STILL JUST LOSES ALL PROPULSION AT RANDOM TIME BUT ONLY WHEN STARTING FROM A FULL STOP. THIS HAPPENS GENERALLY ON THE CITY STREETS AND ALWAYS FROM A FULL STOP. THIS BEGAN WHEN I GOT THE CAR (NEW, ONLY 27 MILES ON IT)

Air Bags
Filed Jun 6, 2018HI

RECEIVED THE RECALL LETTER ON AIRBAG FROM VW. DEALERSHIP CONFIRMED THAT A RECALL PARTS NOT AVAILABLE FROM THE MANUFACTURER. RECEIVED THE CONFIRMATION LETTER FROM THEM AND ATTACHED IT. I HOPE THIS IS SUFFICIENT EVIDENCE TO SHIP MY CAR TO KOREA.

Electrical System
Filed May 16, 201818,500 milesOH

MY 2017 VOLKSWAGEN TIGUAN HAS 19,000 MILES ON IT. I JUST BOUGHT IT FROM A HONDA DEALERSHIP (SINGLE OWNER, LEASED) BODY IS IN LIKE NEW SHAPE. THE CAR HAS STALLED ON WHILE DRIVING 6 TIMES TOTAL, ON 3 DIFFERENT OCCASIONS, WHILE DRIVING. THE ENGINE JUST SHUT OFF WITHOUT WARNING (STALLED OUT) WHILE THE CAR WAS MOVING OVER 40MPH AND AN EPC LIGHT CAME ON. THIS IS EXTREMELY DANGEROUS, AND LEFT MY FAMILY IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. A CAR ENGINE SHOULD NEVER SHUT OFF WHILE DRIVING AND NOW HAS ME FEELING VERY UNSAFE WHEN DRIVING IT. IT HAS BEEN IN AND OUT OF THE LOCAL VW DEALERSHIP FOR 3 WEEKS. THIS CAR IS ONLY A YEAR OLD AND HAS LESS THAN 20,000 MILES ON IT. IT SHOULD NOT BE STALLING OUT WITHOUT WARNING AND LEAVING MY FAMILY IN SEVERELY DANGEROUS SITUATIONS. THERE IS NO INDICATION BEFORE HAND THAT THE CAR IS GOING TO STALL. AFTER IT STALLS OUT IT CAN TAKE UP TO 5 MINUTES TO START AGAIN. HOLDING THE START BUTTON (WHILE PUTTING THE CAR IN NEUTRAL BECAUSE IT STALLED OUT WHILE DRIVING) TO HOPEFULLY GET IT TO START AGAIN ON A DANGEROUS HIGHWAY IN MOTION IN TRAFFIC WITH NOTHING BUT A PRAYER TO HELP US. THIS NEEDS TO BE FIXED. I WOULD RATHER HAVE MY FAMILY SAFE AND MY CAR ENGINE DESTROY ITSELF, RATHER THAN THE CURRENT PROCESS OF MY CAR ENGINE "SHUTTING ITSELF DOWN WITHOUT WARNING TO SAVE ITSELF" WHILE LEAVING MY FAMILY IN DANGEROUSLY UNSAFE SITUATIONS WHILE DRIVING WITH A CAR THAT TURNS ITSELF OFF AS IT PLEASES POTENTIALLY CREATING A SITUATION IN WHICH MY FAMILY COULD BE INJ

Air Bags
Filed May 3, 2018CA

NOTHING HAPPENED, SIMPLY I RECEIVED THE LETTER FROM VOLKSWAGEN AND AN IMPORTANT INFORMATION ABOUT COMPLIANCE RECALL 69V2 - DRIVER AIRBAG. THIS NOTICE WAS SENT TO ME IN ACCORDANCE WITH THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. VOLKSWAGEN HAS DECIDED THAT CERTAIN 2017-2018 MODEL YEAR VOLKSWAGEN TIGUAN LIMITED VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 208 "OCCUPANT CRASH PROTECTION." THEIR RECORDS SHOW THAT I AM THE OWNER OF A VEHICLE AFFECTED BY THIS ACTION.

Service Brakes
Filed May 1, 20183,500 milesCO

WHILE BRAKING ON ROUGH OR UNEVEN PAVEMENT, THE BRAKE PEDAL PULSATES AND THE BRAKES MAKE A GRINDING NOISE. NORMAL BRAKE PRESSURE WAS APPLIED DURING INCIDENTS. ONLY HAPPING A FEW TIMES A DAY.

Air BagsCrash1 injured
Filed Apr 19, 201826,000 milesCA

PURCHASED 05/19/2017. HORN AND DASHBOARD LIGHTS DID NOT WORK IN APPROXIMATELY 12/2017. WAS REPAIRED AND TOLD WAS A COIL PROBLEM. THEN ON 04/12/18 IT SUDDENLY FLASHED ALL THE DASHBOARD AND STEERING WHEEL LIGHTS IN THE MIDDLE OF MY DRIVING AND SUDDENLY DIED ON ME WHEN I TURNED INTO MY DRIVEWAY AND THE STEERING WHEEL GOT LOCKED. LUCKILY HAPPENED NEAR MY DRIVEWAY!! HAD TO BE TOWED AND TOLD THEY FIXED THE BATTERY PROBLEM. THE NEXT DAY IT ACTED UP AGAIN WHEREBY THE RADIO KEPT SHUTTING OFF AND COMING BACK ON! BEFORE I COULD TAKE IT IN AGAIN I WAS INVOLVED IN ACCIDENT ON 04/16/18 AND THE AIRBAGS DID NOT DEPLOY CAUSING MY HEAD TO WHIP EVERY WHICH WAY!!

Unknown or Other
Filed Sep 9, 2017CA

I PURCHASED THIS VEHICLE ON FEBRUARY 3RD, 2017. FOR SEVEN MONTHS I'VE EXPERIENCED ESCALATING HEALTH ISSUES SUCH AS: 'MODERATE HEADACHES 'MODERATE TO SEVERE SINUS AND EAR PRESSURE/PAIN 'LUNG/THROAT IRRITATION 'LIGHT-HEADINESS 'BALANCE ISSUES 'NAUSEA 'MODERATE TO SEVERE VERTIGO 'CONFUSION 'MEMORY ISSUES 'AND MOST RECENTLY MUSCLE/LIMB TREMORS/TWITCHING THESE SYMPTOMS INTENSIFY WHEN USING THE CAR'S HVAC UNIT (HEATER/AC). OR WHEN SITTING IN THE CAR WITH THE WINDOWS UP FOR MORE THAN 15-20 MINUTES (WITH HVAC TURNED-OFF). AFTER UNSUCCESSFULLY ATTEMPTING TO REMEDY THE SITUATION MYSELF BY BUYING AND INSTALLING A NEW 'ACTIVATED CARBON' CABIN FILTER AND PUTTING BOWLS OF BAKING SODA UNDER MY SEATS (YES, THAT'S HOW DESPERATE I WAS) I OFFICIALLY CONTACTED THE DEALER WHERE I ORIGINALLY PURCHASED THE CAR FROM. THE DEALER PERFORMED A SERVICE CALLED 'AIR CONDITIONING DEODORIZING.' UNFORTUNATELY, FOR ME THE SERVICE MADE MY SYMPTOMS MUCH WORSE! IN ADDITION TO THE HEADACHES AND SINUS ISSUES, THE SERVICE CAUSED THE VERTIGO, CONFUSION, MEMORY, AND TREMORS. EVENTUALLY, I WAS REFERRED TO VW'S 'CUSTOMER CARE.' AFTER ONE CALL AND A FEW DAYS OF 'RESEARCHING' VW CONCLUDED THEY ARE NOT RESPONSIBLE AND WILL NOT TRY TO REMEDY THE SITUATION. AND NOW I'M STUCK WITH A CAR THAT IS LITERALLY MAKING ME SICK. VERY STRANGE THAT I DO NOT HAVE THESE SYMPTOMS WHEN SITTING IN OTHER NEW CARS. IN CONCLUSION, IF YOU HAVE CHEMICAL SENSITIVITIES OR HAVE VERY YOUNG CHILDREN WHO ARE MORE SUSCEPTIBLE TO THE EFFECTS OF VOLATILE

Visibility/Wiper
Filed May 24, 20171 milesVA

VW NEW MODEL INSIDE REARVIEW MIRRORS ARE SELF DIMMING (ELECTRICALLY) BUT THEY DO NOT DIM AS MUCH AS THE MECHANICALLY (DRIVER) DIMMING MIRROR OF PRIOR YEARS. DRIVER EYE FATIGUE AND GLARE, ESPECIALLY FOR OLDER DRIVERS, WITH THIS DEVICE IS MADE UNBEARABLE, ESPECIALLY WITH NEW WHITE, HALOGEN FOLLOWING HEADLIGHTS. IF THERE IS A SPECIFICATION FOR A MIRROR DIMMING FEATURE, IT IS NOT BEING MET BY VW, SINCE ANY REGULATION WOULD REQUIRE COMPLIANCE EQUAL TO PRIOR TYPE DIMMING MIRRORS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2017 Volkswagen Tiguan → · Every Tiguan year → · How the figures are calculated →