Vehicle is 6 months old, 4747 miles, stalled going uphill at 10mph. Upon attempted restart, smoke billowed out of the exhaust and engine compartment. Contacted VW Customer Service and was towed to VW dealership. Turbo failed and caused a laundry list of parts to fail. Parts are out till September.
2023 Volkswagen Taos complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2023 record →
Brake pads are fading quicker than usual. Also, the coolant. Just checked and added some coolant today. I never filled my other 2 older cars, one with 22k miles and the other one has 25k miles on them. I never had to add a coolant on them. This VW is barely 3k miles and it’s having these issues already.
Driving on the freeway driver cutt me off I had to apply the brakes fast car brakes did not stop the car smooth the brakes grabbed and locked up causing the car to skid off the road did not respond when applied during an emergency to avoid collision. Excessive brake dust and do not stop car.efficiently.
I purchased the 2023 Taos SE at the beginning of may. When accelerating on the highway, the ACC light and engine light came on and the car started rapidly decelerating. Lane assist, cruise control and ACC were not able to be used. I managed to pull to the side of the road, and was towed to a VW dealership in Rochester. The computer came back saying it was bad fuel. They drained the fuel, and charged us due to user error/using the wrong fuel. I have confirmation from the gas station this is incorrect. The next day, the same incident happened when accelerating on the highway. My hometown dealer also ran a report and it came back as bad fuel. They drained the fuel, but kept the car to test drive. I refused to take it back until a different solution was found. They finally were able to recreate the situation, and said there was an issue with a fuel injector module. I picked up my car yesterday, and did not even get home before the car powered down on the highway.
The blind spot warning and rear cross traffic warning features are listed on the VIN for my vehicle which I purchased new. However, they are not on the vehicle, I was not told they were not on the vehicle, and I didn't sign anything saying they were not on the vehicle. How can the ADAS (adaptive cruise control, lane departure warning) work without these key features? I don't trust VW to tell me if these other features work and I'm concerned for my safety to try these out.
Check engine light came on not long after buying the vehicle, additional electrical issues began including window regulator failures and battery failure.
Pulling into a parking spot, vehicle had a sudden burst of acceleration, as it was still on the road, resulting in an accident. Vehicle drove over a parking curb, hitting a small tree and a sign. Vehicle felt like there was a lag in response timing of the throttle to acceleration response. No one was injured, including myself the driver. Vehicle at this moment is at the VW dealership getting repaired. Insurance was notified at time of accident. No warning lights occurred at time of accident.
When put in reverse vehicle would not move (reverse back). Vehicle needs to be restarted several times for it to reverse properly. A safety issue when trying to maneuver in live traffic.
The contact rented a 2023 Volkswagen Taos. The contact stated that while the vehicle was in drive with the brake pedal depressed and entering the garage, he released the brake pedal and the vehicle rolled and stalled. Additionally, the vehicle failed to start. The contact had to hold the fob near the WIFI button to start the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,400.
Within the first 24 hours of picking up this new car warnings for 3000rpm max appeared, engine overheating and potential damage to engine components appears and engine functioning was decreased, exhaust control malfaction message, and electronic engine control message with associated symbol for lane assist warning message. When the electronic engine control message with checklight appeared, acceleration was impaired and it was difficult to speed up on the road. There was the potential for fire and gasoline explosion and risk to drivers and passengers due to possible collision accidents. I have brought the car to the dealership and was turned away the first time due to being told it was low voltage. While drive home the EEC message, electronic engine control malfunction with warning light appeared again and I called and said I was going to drive back to the Volkswagen dealership and this time they took the car. This was a worrisome experience for me. .
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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