Page 3 of 4 · complaints 101–150 of 175

2011 Volkswagen Routan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Electrical System
Filed Dec 9, 201699,000 milesGA

TIPM PROBLEMS MY CAR STOPED IN THE MIDDLE OF THE ROAD AND MOST MORNING IT WON'T START.

Electrical System
Filed Nov 14, 201664,000 milesKS

TIPM ISSUE THAT CAUSES THE CAR TO STALL WHILE DRIVING, OR THE CAR STARTS THEN DIES. CHRYSLERS VANS HAVE HAD THIS ISSUE AND HAVE BEEN RECALLED, THIS VEHICLE IS BUILT BY CHRYSLER BUT SINCE IT IS MARKETED AS VW IT HASN'T BEEN RECALLED. IT WILL TAKE SOMEBODY TO DIE IN A CAR ACCIDENT CAUSED BY THIS ISSUE BEFORE YOU GUYS DO SOMETHING ABOUT THIS. THIS IS REALLY DANGEROUS BECAUSE IT COULD POTENTIALLY CAUSE AN ACCIDENT. THERE ARE MANY OTHER PEOPLE WITH THE SAME ISSUE THAT HAVEN'T TAKEN THE TIME TO FILL THIS REPORT.

Electrical System
Filed Nov 6, 2016KS

CAR WOULDN'T START. REPLACED BATTERY. WHEN I PUT KEY INTO IGNITION IT STARTED WITHOUT TURNING KEY. THEN WENT OFF AND WOULD NOT RESTART. NOW THE IGNITION CAN BE MOVED WITHOUT A KEY BUT WILL NOT START. CAR WAS STATIONARY THIS WHOLE TIME.

Electrical System
Filed Nov 4, 201664,000 milesVA

CAR WOULDN'T TURN ON WHEN KEY WAS PUT IN IGNITION. AFTER SEVERAL ATTEMPTS IT WILL START. DEALERSHIP SAID THERE WAS NO ISSUE BUT THERE IS A KNOWN PROBLEM IN 2009 AND 2010 ROUTANS. WE THEN SHOWED WE COULD REMOVE THE KEY WHEN THE CAR WAS ON, WHICH THE DEALERSHIP DOCUMENTED. DESPITE OUR CAR HAVING THE SAME PROBLEM AS OTHER ROUTANS, VW WOULD NOT INCLUDE US IN THE RECALL. THEY SAID THEY WOULD WAIT UNTIL THERE IS A BIGGER ISSUE. THIS IS REALLY SCARY AS OUR CAR IS UNSAFE, THE DEALERSHIP DOCUMENTED IT, BUT VW WILL NOT MAKE ANY EFFORTS TO ENSURE MY FAMILY IS SAFE. *TR

Electrical System
Filed Nov 3, 2016CA

MY CAR JUST SHUTS OFF WHILE I'M DRIVING OR WON'T STAR AT ALL. THEN WHEN I TURN IT OFF, SOMETHING CONTINUES TO RUN, COMPLETELY DRAINING THE BATTERY. I HAVE TO DISCONNECT MY BATTERY EVERYTIME I PARK THE VEHICLE. IT'S COMPLETELY UNSAFE TO DRIVE AND I'VE DUMPED OVER $4200 ON THIS VAN AND I'VE OWNED IT 14 MOS. WORST PURCHASE I'VE EVER MADE. *TR

Electronic Stability Control (esc)
Filed Nov 2, 201667,566 milesTX

THE VAN HESITATES TO START. IT HAS TURNED OFF BY ITSELF WHILE DRIVING. THE BLINKERS (RIGHT AND LEFT) SOMETIMES WORK. THE HAZARD LIGHTS SOMETIMES WORK. THE AC COMES ON AND THEN COMES OFF. WE ARE THE ORIGINAL OWNERS AND HAVE KEPT UP WITH MAINTENANCE ON THE VAN. WE TOOK THE VAN INTO VOLKSWAGEN DEALER SERVICE AND WERE TOLD THAT THE 2011 MODEL WAS PLAGUED WITH ELECTRICAL PROBLEMS. WE WERE TOLD THIS TIME OUR TIPM NEEDS TO BE REPLACED. ALL OF THE PROBLEMS WE ARE EXPERIENCING ARE RELATED TO A PROBLEM CHRYSLER (WHO MADE THE VAN) ADMITTED TO. VOLKSWAGEN WILL NOT REPLACE THE PART. THE TIPM IS KNOWN FOR NOT GETTING FUEL TO THE ENGINE WHICH CAN STOP THE VAN. THIS HAS HAPPENED TO US TWICE. *TR

Power Train
Filed Oct 25, 20163,723 milesCA

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

Fuel System, Gasoline
Filed Oct 23, 201669,448 milesVA

VW ROUTAN 2011 (CHRYSLER TOWN & COUNTRY) WILL NOT START INTERMITTENTLY, STARVING FOR FUEL. ON 4-5 OCCASIONS THIS VAN WOULD NOT START UNTIL MANY ATTEMPTS LATER, POTENTIALLY STRANDING MY FAMILY. WE HAVE PARKED THE VAN UNTIL WE COULD RESEARCH AND HAVE THE PROBLEM DIAGNOSED. NOW MY MECHANIC HAS DIAGNOSED PROBLEM AS THE TIPM FUEL PUMP RELAY. UPON FURTHER RESEARCH FOUND CHRYSLER HAD MANDATORY RECALL ON THIS SAME TIPM FUEL PUMP RELAY. VW ROUTAN DOES NOT SEEM TO BE INCLUDED, DESPITE THIS BEING A "RE-BADGED" TOWN & COUNTRY VAN, MANUFACTURED BY CHRYSLER. *TR

Electrical System
Filed Oct 18, 201685,000 milesSC

MY COMPLAINT IS A THAT MY VEHICLE STARTED OUT GIVING ME PROBLEMS GETTING STARTED THEN GOT TO THE POINT THE ENGINE WOULD JUST STOP WHILE DRIVING AND WOULD NOT ALLOW ME TO PRESS THE BREAK TO STOP THE VEHICLE. I FOUND THAT CHRYSLER HAD RECALLED THE TIPM IN THEIR VEHICLES AND VW ROUTANS (MADE BY THE CHRYSLER GROUP) WERE JUST NO LONGER MADE AND PUSHED UNDER THE RUG...THIS IS MY PRIMARY MODE OF TRANSPORTATION AND I AM A SINGLE MOTHER OF FIVE MINOR CHILDREN...I DON'T HAVE $1300 TO INVEST IN THE REPAIR AND I REPORTED THE ISSUE TO VW AND TO NO AVAIL. I'M AFRAID FOR MINE AND MY CHILDREN'S LIVES...THE NEXT TIME WE MAY NOT BE SO LUCKY....I AM IN HOPES THAT THIS REACHES SOMEONE THAT CAN HELP. MY CHILDREN AND I WERE IN THE VEHICLE AND IN A RURAL AREA ON A STRAIGHT-AWAY WHEN THE ENGINE SHUT OFF (WITHOUT WARNING) AND I COULD NOT ENGAGE THE BRAKES. I WAS ALWAYS ADVISED THAT VW VEHICLES WERE THE WAY TO GO BECAUSE VW STOOD BEHIND THEIR BRAND...BUT I FIND THAT NOW THAT MY FAMILY IS IN THIS SITUATION THEY CAN CARE LESS. I DID REPORT THE ISSUE TO THEM AND WAS TOLD THEY WOULD NOT STAND BEHIND THE VEHICLE. *TR

Fuel/Propulsion System
Filed Oct 13, 201655,000 milesTX

ROUTAN DIDN'T START AFTER KEY TURNED AND STARTED TO TURN-OVER. IT WOULD TAKE SEVERAL ATTEMPTS FOR THE VAN TO START. MECHANIC DETERMINED THE FUEL PUMP WAS DIPPING BELOW THRESHOLDS, SO REPLACED THE FUEL PUMP. THE VAN STARTED THE NEXT FEW TIMES, BUT CONTINUED WITH THE SAME STARTUP PROBLEM AGAIN. THEN IT WAS DETERMINED TO BE THE FUEL PUMP RELAY IN THE TIPM. THIS HAS BEEN RECALLED BY CHRYSLER YET VW USES THE SAME PART AND HASN'T HAD A RECALL YET. THIS IS RIDICULOUS TO PAY THIS MUCH MONEY FOR A KNOWN PROBLEM.

Electrical System
Filed Sep 23, 201685,000 milesMD

RECENTLY THE VAN HAS GIVEN ME TROUBLE UPON STARTUP. THE PROBLEM IS INTERMITTENT. SOMETIMES, IT WOULD START FINE. OTHER TIMES, IT WOULD TAKE MULTIPLE ATTEMPTS TO START THE VEHICLE. OTHER TIMES, THE VEHICLE WOULD START, THEN IMMEDIATELY TURN ITSELF OFF. SOMETIMES, IT WOULD BE LIKE THERE WASN'T ENOUGH CHARGE TO TURN THE STARTER, AND OTHER TIMES, WHEN IT WOULD START THEN DIE, IT FELT LIKE IT WAS RUNNING OUT OF GAS. AFTER MUCH RESEARCH, I DISCOVERED THAT THE TOTALLY INTEGRATED POWER MODULE IS THE CULPRIT OF THESE ISSUES. SPECIFICALLY, IT IS THE FUEL PUMP RELAY THAT CAN INTERMITTENTLY NOT TURN ON, OR TURN OFF RANDOMLY. IT IS A WELL-KNOWN ISSUE WITH THESE VANS AND ITS DODGE GRAND CARAVAN AND CHRYSLER TOWN N COUNTRY COUSINS, UPON WHICH THE VW ROUTAN IS BASED. FCA HAS STEPPED UP TO THE PLATE, AND ISSUED A RECALL ON MANY OF ITS VEHICLES FOR FAULTY TIPM'S, BUT VW SEEMS TO WANT TO FORGET THAT ITS CUSTOMERS CHOSE THEIR VERSION OVER THE OTHERS. IT'S A SHAME, BECAUSE I LIKE VW. MY FAMILY DROVE ONLY VW'S DURING MY YOUTH, AND THAT PLAYED INTO MY DECISION TO GET THE ROUTAN. IT LOOKS LIKE I WON'T BE PURCHASING A VW PRODUCT IN THE FUTURE. THIS DOESN'T EVEN MENTION THE OTHER BIG ISSUE THAT CERTAIN YEAR ROUTANS/GRAND CARAVAN/T&C'S CAN HAVE, WHICH IS A COMPLETE FAILURE OF THE FRONT CYLINDER HEAD. AGAIN, IN THIS CASE, CHRYSLER ISSUED AN EXTENDED WARRANTY ON THAT PARTICULAR PART, BUT VW MADE NO EFFORT TO EXTEND ITS WARRANTY ON THOSE PARTS. I HAVE CALLED MULTIPLE VW SERVICE SHOPS IN THE GREATER DC ARE

Electrical System
Filed Sep 21, 201661,000 milesVA

2011 VW ROUTON WOULDN'T START, HARD CRANKS OVER SEVERAL DAYS. THE ENGINE WOULD FINALLY START AFTER MULTIPLE ATTEMPTS, BUT IMMEDIATELY SHUTS OFF THE POWER. TOOK IT TO VW DEALER, PERFORMED A COMPLETE DIAGNOSTIC TEST AND WAS REPORTED THAT TIPM BOARD NEEDS TO BE REPLACED AT A COST OF $1300 PLUS. A QUICK GOOGLE SEARCH REVEALED THAT VW TIPM IS A WELL KNOWN PROBLEM - BUT NOT ADDRESSED YET. VERY DISAPPOINTING.

Electrical System
Filed Sep 21, 201652,000 milesCA

CAR WONT START, ONLY SOMETIMES. JUST TURNS OVER REPEATEDLY, UNTIL YOU TURN THE KEY OFF. SOMETIMES NOTHING HAPPENS. SOMETIMES IT STARTS NORMALLY. ONCE IT STALLED. USUALLY THIS HAPPENS ON THE FIRST START, BUT SOMETIMES IT DOESN'T MATTER.

Electrical System
Filed Sep 9, 201661,000 milesMD

CAR WOULDN'T START, HARD CRANKS OVER SEVERAL DAYS. THE ENGINE WOULD FINALLY START AFTER MULTIPLE ATTEMPTS. OVER THE COURSE OF 5 DAYS IT GOT WORSE AND WORSE. TOOK TO MECHANIC - CODE SAID DODGE CARAVAN R09. MY MECHANIC SAID IT IS A COMMON FUEL PUMP RELAY INSIDE THE TIPM, AND THAT CHRYSLER HAS ISSUED A RECALL, BUT VW HASN'T. TOOK IT TO VW DEALER, PERFORMED AND CHARGED ME A COMPLETE DIAGNOSTIC TEST - TO TELL ME THE SAME THING. CALLED VW CORPORATE - SAID THEY WERE AWARE OF THE ISSUE, BUT IT IS NOT A CHRYSLER AND IT IS A VW REBAGGED CAR, AND THAT I AM RESPONSIBLE FOR A $1300 FIX. FURTHER ISSUES, IS THAT THE PART NOT READILY AVAILABLE, AND MY FAMILY OF 5 IS OUT OF TRANSPORTATION FOR 5 DAYS. OUR 2011 VW HAS ONLY 61,000 AND THIS IS NOT THE FIRST ISSUE. UPON RESEARCHING IT ON THE INTERNET, I AM NOT THE ONLY ONE WITH THIS PROBLEM. IT IS A SHAME THAT VW, WON'T STAND BEHIND THEIR PRODUCT AND OWN UP TO THE FACT THEY HAVE AN SERIOUS ISSUE.

Electrical System
Filed Sep 7, 201680,000 milesVA

IN JULY 2016 OUR 2011 ROUTAN WOULD NOT START UP IMMEDIATELY. WOULD SOMETIMES FIRE UP IN NEUTRAL AND SOMETIMES AFTER SEVERAL TRYS IT WOULD START UP IN PARK. AFTER SEVERAL DAYS WE TOOK THE BATTERY IN TO HAVE IT CHECKED (AFTER REPLACING IT AND THE ALTERNATOR ABOUT 6 MONTHS AGO). OUR BATTERY WAS TOTALLY DEAD. BOUGHT NEW EXPENSIVE BATTERY WHICH FAILED AGAIN AFTER A FEW DAYS. TOOK CAR TO REPAIR SHOP AND THEY SAID NO CODES CAME UP AND STARTER, BATTERY ALTERNATOR WERE ALL FINE. DECIDED TO UNHOOK BATTERY WHEN WE WEREN'T USING CAR BECAUSE SOMETHING OBVIOUSLY IS DRAINING IT. THAT SEEMED TO WORK BUT LAST WEEK WHILE ON THE INTERSTATE THE VAN SUDDENLY CUT OFF COMPLETELY WHEN SLOWING DOWN FOR EXIT RAMP. MANAGED TO PULL VAN TO SIDE AND NOT GET HIT BY CARS BEHIND US WITHOUT POWER STEERING. VERY SCARY. AFTER SEVERAL ATTEMPTS WE GOT IT STARTED AGAIN. HOWEVER, THIS MORNING IT WOULDN'T START AT ALL. IN READING COMPLAINTS I'VE FOUND THAT DODGE CARAVANS AND OTHER MODELS HAVE THE EXACT SAME PROBLEM. THE VW ROUTAN WAS MANUFACTURED BY DODGE AND THE SAME YEAR OF 2011 IS UNDER INVESTIGATION FOR FAILED TIPM BOARDS. VAN IS 5 YEARS OLD. OUR DAUGHTER WAS IN THE BACK OF THE VAN WHEN THIS HAPPENED. ALL POWER WAS LOST. HAS A RECALL BEEN ISSUED ON THIS PART YET? 1200 FOR FUEL PUMP AND THEN 1300 PLUS FOR THE TIPM BOARD. ARE YOU KIDDING ME! SO DISAPPOINTED IN VW. SO MANY PROBLEMS. VERY FRUSTRATED CUSTOMER!! WE COULD HAVE BEEN KILLED! FAMILY OF 4 WITH 1 VEHICLE AND IT'S NOT WORKING AND ONLY 5 YEARS OLD. CURRENTLY

Electrical System
Filed Sep 6, 201670,000 milesGA

TIPM PROBLEM - WELL KNOWN BUT NOT ADDRESSED. SOME CHRYSLER VEHICLES HAVE A RECALL ON THE TIPM. THE ROUTAN SHOULD AS WELL GIVEN THAT IT IS BASED ON THE CHRYSLER BRAND. IT IS OUTRAGEOUS THAT I HAVE TO PAY FOR THIS REPAIR. TO ADD INSULT TO INJURY I HAVE BEEN TOLD THAT IT COULD TAKE UP TO 6 DAYS TO GET THE PART IN-HOUSE. WE ARE BOTH WORKING PARENTS WITH 3 CHILDREN SO THIS MAKES OUR DAY TO DAY EXTREMELY DIFFICULT. SOME ADDITIONAL REFERENCES: HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/ROUTAN/2011/ELECTRICAL/ELECTRICAL_SYSTEM.SHTML HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/ROUTAN/2011/ELECTRICAL/FUEL_PUMP_WILL_NOT_TURN_OFF_TIPM_PROBLEM.SHTML HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/ROUTAN/2011/ENGINE/DIFFICULTY_STARTING.SHTML HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/ROUTAN/2011/ELECTRICAL/TURNS_OVER_WONT_START.SHTML HTTP://WWW.CARCOMPLAINTS.COM/CHRYSLER/TOWN_COUNTRY/2011/ELECTRICAL/TIPM_FAILURE_WOULD_NOT_START.SHTML

Electrical System
Filed Aug 23, 201674,000 milesFL

PROBLEM STARTED ABOUT 4 WEEKS AGO WITH CAR NOT STARTING. WOULD TURN OVER BUT NEVER CRANK UP/START. LOCAL VW DEALER SAID ISSUE WAS FUEL PUMP AND REPLACED. SYMPTOMS CONTINUED WITH LONGER THAN NORMAL CRANKING BEFORE STARTING. SOMETIMES VEHICLE ACTS LIKE THE BATTERY IS DEAD AND WILL "CLICK" UNTIL AFTER MULTIPLE ATTEMPTS IT WILL FINALLY TURN OVER AND START. CERTAIN TIMES AFTER HAVING VEHICLE IN REVERSE AND PLACING INTO DRIVE IT JUST DIES, HAVE TO PLACE IN PARK AND RESTART. WHILE SLOWING FOR A TRAFFIC LIGHT, VEHICLE HAS HESITATED AS IF TO DIE, BUT THANKFULLY IT HAS CONTINUED. WHILE SLOWING FOR A STOP, TRANSMISSION MISS SHIFTED INTO 1ST AND MADE A LOUD BANG. SINCE THEN AT SLOW SPEEDS IF YOU LIFTING OFF THE GAS THE TRANSMISSION MAKES LOUD NOISES. ALL OF THESE ISSUES HAVE HAPPENED IN THE LAST 4 WEEKS. IT HAS BEEN TO THE DEALERSHIP 2 TWICE AND I AM AWAITING CONTACT VIA THE DEALERSHIP FOR A 3 VISIT IN 4 WEEKS. SINCE ORIGINAL PURCHASE, I HAVE INSTALLED 3 BATTERIES IN THIS VEHICLE. WE HAVE LOST ALL CONFIDENCE IN THIS VEHICLE, AND FIND OURSELVES HOPING NOTHING SERIOUS HAPPENS IF IT DIES WHILE TRAVELING. THIS INTERMITTENT ELECTRICAL ISSUE WHILE TRAVELING AT SPEED IS A CONCERNING SAFETY ISSUE.

Electrical System
Filed Aug 19, 201620,000 milesAZ

THE VEHICLE IS A REBADGED DODGE CARAVAN/CHRYSLER TOWN & COUNTRY. THE VEHICLE'S COMPUTER, THE TIPM, HAS DEFECTS WHERE COMPONENTS BECOME UNSOLDERED FROM THE BOARD CREATING PROBLEMS SUCH AS FUEL PUMP RUNNING EVEN WITHOUT THE IGNITION BEING ON, TO WINDOWS ROLLING DOWN ON THEIR OWN, ETC. CHRYSLER HAS RECALLED SOME VEHICLES BUT NOT THIS ONE.

Electrical System
Filed Jul 27, 201671,000 milesTX

WAS DRIVING CAR AROUND 55 MPH WHEN THE CAR JUST TURNED OFF AND LOST ALL POWER STEERING AND BRAKES, ENGINE JUST CUT OFF WITHOUT WARNING. I WAS ABLE TO PULL THE CAR OVER TO THE SIDE OF THE ROAD AND RESTART THE CAR. THE CAR WAS TAKEN TO A SERVICE STATION AND NO CODES WERE FOUND TO WHY THE CAR JUST STOP WORKING.

Fuel/Propulsion System
Filed Jul 25, 201680,000 milesCA

VOLKSWAGEN HAS CHRYSLER MAKE THESE MINI VANS. CHRYSLER RECALLED THE TIPM MODULE/RELAY BOX BUT VOLKSWAGEN HAS NOT. ITS A FAULTY PART THAT NEEDS TO BE RECALLED. THE CAR WILL SOME TIMES NOT STAT. SOMETIMES THE FUEL PUMP WILL RUN AND DRAIN THE BATTERY BUT THE MOST DANGEROUS OF ALL IS THAT IT WILL STALL GOING FROM AN IDLE TO GIVING IT GAS. LIKE PULLING OUT INTO A BUSY STREET. AND THEN TAKE A MINUTE TO GET IT STARTED AGAIN. VERY DANGEROUS. IT SEEMS LIKE IT MIGHT TAKE A DEATH TO GET VW TO RECALL THE PART THAT CHRYSLER ALREADY DID THE RECALL ON.

Electrical System
Filed Jul 22, 201685,000 milesTX

WHILE DRIVING ALL OF MY GAUGES BEGAN TO SPORADICALLY MOVE UP AND DOWN AND ALL OF THE INSTRUMENT WARNING LIGHTS CAME ON. THE ENGINE SURGED SEVERAL TIMES AS WELL. THE AIR CONDITIONER ALSO BEGAN TO BLOW HOT AIR. LATER, WHEN RESTARTING THE VEHICLE IT WOULD NOT START THE FIRST FEW TIMES ATTEMPTED. THE ENGINE WOULD NOT TURN OVER OR ANYTHING. ALL OF THE ABOVE EVENTS KEEP CONTINUALLY AND RANDOMLY RECURRING.

Electrical System
Filed Jul 20, 201647,000 milesNV

CLASSIC CHRYSLER FAILING TIPM SYMPTOMS. THE VW ROUTAN IS MADE ON A CHRYSLER CHASSIS WITH A CHRYSLER ENGINE TO INCLUDE THE TIPM WHEN TRYING TO START,IT WILL TURN OVER BUT DOES NOT APPEAR TO GET FUEL BUT WILL USUALLY START AFTER 3-4 TRIES. ENGINE RANDOMLY STALLS AND DIES WHEN DRIVING. THIS HAS HAPPENED ON THE HIGHWAY AND AT SLOWER SPEEDS (VERY SCARY ON THE HIGHWAY!) AFTER DOING ON-LINE SEARCH FOR "VW ROUTAN WONT START", HUNDREDS OF ARTICLES CAME UP REFERENCING THE BAD TIPM BUT NO RECALLS AT THIS TIME. PLEASE HELP!

Electrical System
Filed Jul 12, 201660,000 milesGA

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Power Train
Filed Jun 25, 201664,500 milesMD

TRANSMISSION SLIPPING. MY 2011 VOLKSWAGEN ROUTAN SEL HAD ONLY ABOUT 64,800 WHEN I STARTED TO GET A CHECK ENGINE LIGHT WHICH WAS DIAGNOSED AS A TORQUE CONVERTER CLUTCH SOLENOID ERROR. I HAD THIS DIAGNOSED BY MY LOCAL MECHANIC, AUTOZONE, ADVANCED AUTO PARTS AND AAMCO. I CALLED MY VW DEALER WHO TOLD ME THAT BECAUSE MY VEHICLE WAS OUT OF WARRANTY OF 60,000 MILES, I HAD TO PAY $180 FOR A VEHICLE DIAGNOSIS ON TOP OF REPAIR COSTS WHICH COULD BE UP TO $3,500 OR MORE DEPENDING ON THEIR FINDINGS. I UNDERSTAND THAT ALTHOUGH MY VEHICLE HAS THE VW EMBLEM ON IT, IT IS ESSENTIALLY A CHRYSLER MINIVAN ON A VOLKSWAGEN SHELL. I REALLY NEED TO GET THIS FIXED AS I AM EXPERIENCING MUCH LOWER MPG PER FILL UP AND DEGRADED HIGHWAY ACCELERATION/SPEEDS. I AM REPORTING THIS IN HOPES THAT THERE ARE OTHER REPORTS OF INCIDENTS SIMILAR TO MINE SO WE CAN GET MORE FAVORABLE RESOLUTION FROM THE MANUFACTURER IN THE FORM OF A RECALL OR OTHER FIX THAT COULD HELP CONSUMERS LIKE MYSELF SAVE HUNDREDS TO THOUSANDS OF DOLLARS.

Electrical System
Filed Jun 7, 201670,000 milesOR

VAN HAS BEEN HAVING HARD TIME STARTING WHEN COLD BATTERY 3 MONTHS OLD. VEHICLE HAS SHUT OFF WHILE DRIVING ALSO. TOOK TO DEALER THEY STATED BATTERY IS WORN OUT. GOT NEW BATTERY AND THEY RAN DIAGNOSTIC CAME BACK FUEL PUMP NOT SHUTTING OFF WHEN VEHICLE IS OFF DRAWING LARGE LOAD FROM BATTERY. THEY STATED THE TIPM IS BAD WHICH IS 1400 DOLLARS. THIS IS A REOCCURRING PROBLEM ON THESE VEHICLES WHICH ARE ALSO BRANDED AS CHRYSLER TOWN AND COUNTRY THEY NEED TO DO A RECALL.

Structure › Body
Filed May 24, 201686,346 milesWI

THE PASSENGER SIDE DOOR HAS SEVERE CORROSION ON THE BOTTOM. THIS WAS NOT NOTICED UNTIL AFTER GOING THRU A CAR WASH. IT IS RUSTING FROM THE INSIDE OUT. VW OFFERS A 5 YEAR 100,000 CORROSION WARRANTY BUT MY IN-SERVICE DATE HAS EXPIRED AND THEY WILL NOT WORK WITH ME AT ALL. THIS IS A DEFAULT IN THE DESIGN OF THE DOOR AND I HAVE FOUND SIMILAR CASES FOR THE VW ROUTAN ON THE INTERNET. THIS VEHICLE HAS NOT BEEN IN AN ACCIDENT OR HAD THIS PART OF THE VEHICLE REPAINTED FOR ANY REASON. THIS SHOULD NOT HAPPEN TO A 5 YEAR OLD VEHICLE.

Unknown or Other
Filed May 9, 201677,000 milesCA

TAKATA RECALL.I BOUGHT A VW ROUTAN IN MARCH OF THIS YEAR WITH 77,000 MILES ON IT. THE FIRST WEEK I HAD IT I WENT OUT TO START IT AND IT WOULD NOT TURN OVER. I TRIED IT AGAIN AND IT STARTED. NEXT DAY IT DID THE SAME THING. NOW ITS GOTTEN SO BAD IT TAKES 20 TRYS BEFORE IT STARTS. NOW MY TRANS. IS JERKING WHEN I PUT IT N GEAR.IM TAKING IT IN TOMORROW SO I WILL LET YOU KNOW WHAT HAPPENS.

Service Brakes
Filed Apr 8, 201669,000 milesNV

I OWN A 2011 VOLKSWAGEN ROUTAN. I BOUGHT IT IN AUGUST OF 2014 WITH 50,000 MILES. IN NOVEMBER 2015, THE VEHICLE STARTED HAVING ISSUES. EVERY ONCE IN A WHILE WHEN STARTING THE VEHICLE THE ENGINE WOULD CRANK BUT NOT START. THEN WOULD START RIGHT UP THE SECOND TRY. THIS PROBLEM GOT WORSE WITHIN A SHORT AMOUNT OF TIME. IT TOOK SEVERAL TRIES TO START. I TOOK IT IN TO MY LOCAL VW DEALERSHIP WHERE THEY DIAGNOSED IT TO BE A TIMP FAILURE. I GOT THE VEHICLE REPAIRED COSTING ME $1028.17. IT HAD 69,000 MILES AT THE TIME OF REPAIR. AFTER DOING RESEARCH ON THIS ISSUE I HAVE FOUND THERE TO BE SEVERAL OTHER COMPLAINTS WITH THE SAME ISSUE. THIS NEEDS TO BE A RECALL!!!! SINCE THIS IS THE SAME VEHICLE AS THE CHRYSLER TOWN AND COUNTRY THAT HAPPENS TO HAVE THE SAME PROBLEM AND HAS A RECALL FOR THE TIMP MODULE. ALSO THE BRAKES SUCK! MY HUSBAND REPLACED THEM SHORTLY AFTER WE GOT THE VEHICLE AND NEED REPLACING AGAIN.

Unknown or Other
Filed Feb 16, 201665,000 milesAL

MULTIPLE INSTANCES. VEHICLE SHUTS OFF WHILE DRIVING AND WILL RESTART AFTER SITTING FOR AN HOUR OR TWO. THE FIRST INSTANCE OCCURRED WHILE TRAVELING ON A BUSY INTERSTATE AT 65 MPH. I HAD A SEMI TO THE RIGHT AND ANOTHER SEMI BEHIND ME WHEN THE VEHICLE STALLED. VERY SCARY! I TOOK IT TO THE DEALERSHIP THAT I BOUGHT IT FROM AND THEY COULD NOT GET THE PROBLEM TO REPEAT. NO REPAIR WAS MADE. THIS PROBLEM RECURS EVERY 6-10 DAYS. I JUST PURCHASED THIS VEHICLE ABOUT A MONTH AGO WITH 65,000 MILES ON IT.

Electrical System
Filed Feb 15, 201650,000 milesTX

THE VAN WILL SHUT OFF WITHOUT WARNING. THIS MOST RECENT TIME I WAS DRIVING AT ABOUT 63 MPH WITH CRUISE CONTROL ON. I NOTICE THE VAN SHAKE, THE CRUISE CONTROL DISENGAGED AND THE VEHICLE SLOWED TO A STOP. THE SAME THING HAPPEND ABOUT 1 YEAR AGO. VW CHANGED OUT SOME PARTS AND SAID IT WAS FIXED. JUDGING FROM THE THREADS I'M READING IT'S A PREVALENT PROBLEM THAT THEY HAVE NOT PROPERLY ADDRESSED. THE VAN IS AT THE DEALER THIS MORNING...I'M WAITING FOR DIAGNOSTICS RESULTS

Electronic Stability Control (esc)
Filed Jan 8, 201620,000 milesIL

INTERMITTENT STARTS AN STOPS TURN KEY WON`T START SOMETIMES TROUBLE STARTED IN 2012 TOOK IT TO SHOP DIDN`T ACT UP FOR THEM SAID NOTHING WAS WRONG SO I SORT OF LIVED WITH IT IT ALWAYS STARTED AFTER A FEW TRIES BUT LATLEY IT START TURNING OFF WHILE IM DRIVING WENT TO DEALER TOLD ME THEY NEVER HEARD OF SUCH A THING HAPPENING I TCAME HOME AN GOOGLED IT THERE WERE 2 RECALLS FOR THAT REASON FOR 2009 AN2010 VANS I BELIEVE THEY OUT RIGHT LIED TO ME APPARENTLY THE FIRST QUICK FIX RECALL GOT PUT IN MY VAN PLEASE HELP ME I`VE HAD 2 CLOSE CALLS ON THE HIGHWAY WHEN IT DIED WHILE MERGING ON TO A HIGHWAY IT`S THE ONLY VAN I GOT AN NEED IT FOR WORK I LIVE PAYCHECK TO PAYCHECK I EMAILED VOLKSWAGEN AN GOT NO RESPONSE THERE TO BUSY WITH THERE DEISEL RECALL TO BOTHER WITH ME THE PHONE WAIT WAS OVER AN HOUR SO I HUNG UP I SURE MY VAN IS NOT TO ONLY ONE WITH ISSUE MY WIFE`S HAIR GIRL TRADED HER VAN OFF BECAUSE THEY WOULDN`T FIX IT THIS A DANGEROUS ISSUE

Electrical System
Filed Jan 7, 201675,000 milesGA

I PURCHASED THIS VAN IN 2012 WITH 10,000 MILES. IN DECEMBER 2015 WITH APPROXIMATELY 75,000 MILES, THE FUEL PUMP WILL NOT ACTIVATE AND/OR WILL STAY ON ONCE VAN IS TURNED OFF. THE ENGINE HAS BEGUN TO STUTTER WHILE TRAVELING. IF THE FUEL PUMP RELAY IS BYPASSED, THE PROBLEM IS RESOLVED. I WAS INSTRUCTED BY DEALER SERVICE CENTER ONCE THE PROBLEM IS DIAGNOSED AND IT IS THE FUEL PUMP RELAY, THE ONLY REPAIR WOULD BE TO REPLACE THE TIPM.

Electrical System
Filed Nov 19, 201555,000 milesSC

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT BEGAN STALLING WHILE DRIVING APPROXIMATELY 55 MPH. WHEN THE FAILURE OCCURRED, ALL THE VEHICLE'S WARNING INDICATORS FLASHED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

Engine
Filed Nov 13, 201529,139 milesLA

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ENGINE STALLED WITHOUT WARNING.THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 29,139. UPDATED 1/12/16 *CN

Electrical System
Filed Nov 4, 201544,900 milesCA

I OWN A 2011 VOLKSWAGEN ROUTAN. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE DID NOT START. AFTER SEVERAL ATTEMPTS THE VEHICLE DID START AND WHILE THE CONTACT WAS DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL MALFUNCTION WITH THE IGNITION AND THE IGNITION AND SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE IS APPROXIMATELY 45,000.

Electrical System
Filed Oct 23, 201569,000 milesIL

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE DID NOT START. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. ADDITIONALLY, WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE WITH THE IGNITION AS A RESULT THE IGNITION AND THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

Electrical System
Filed Oct 7, 2015IL

THE VAN WOULD NOT START (IT WOULD ONLY CRANK) AFTER TURNING OFF. AFTER MULTIPLE TRIES THE VAN WOULD EVENTUALLY START UP. THIS HAPPENED INTERMITTENTLY. THIS ISSUE EVENTUALLY GOT WORSE AND NOW THE VAN ONLY CRANKS. I HAD TO HAVE THE VAN TOWED TO OUR LOCAL VOLKSWAGEN DEALERSHIP. AFTER DIAGNOSIS, THE DEALERSHIP HAS DETERMINED THAT THE TOTALLY INTEGRATED POWER MODULE HAS FAILED. ACCORDING TO THE DEALER, THIS CAN FAIL AS THE VEHICLE IS IN MOTION AND CAN CAUSE DEADLY RESULTS. THIS IS GOING TO COST $1,300 TO FIX PLUS TAX.

Electrical System
Filed Oct 2, 201568,000 milesFL

OUR VAN HAS HAD ON AND OFF WEIRD ELECTRICAL THINGS HAPPENING FOR A FEW MONTHS - WIPERS COME ON BY THEMSELVES, AIR TURNS OFF BY ITSELF, LIGHTS, ETC. THEN THE VAN STARTED NOT ALWAYS STARTING. SOMETIMES IT WOULD START, THEN SHUT OFF BY ITSELF SHORTLY AFTER STARTING. IT GOT TO THE POINT WHERE IT WAS NOT EASILY STARTING 2-3 TIMES A DAY. THE WEIRD ELECTRICAL STUFF WOULD HAPPEN WHEN STATIONARY OR IN MOTION. THE STARTING PROBLEM WAS WHILE STATIONARY. SOMETIMES IT DIED WHEN I PUT IT IN GEAR TO MOVE. SOMETIMES WHEN DRIVING, I FELT LIKE THE CAR WAS GIVING ITSELF MORE GAS EVEN THOUGH MY FOOT HAD BEEN TAKEN OFF OF THE PEDAL. TOOK IT TO VW WHEN IT SIMPLY WOULD NOT EASILY OR RELIABLY START ANYMORE. THEY SAID THE TIPM MODULE NEEDED TO BE REPLACED. WE JUST GOT IT REPLACED. COST US $924.77!

Electrical System
Filed Sep 24, 201566,800 milesFL

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE ENGINE COMPLETELY SHUT OFF AND ALL THE LIGHTING ON THE INSTRUMENTAL PANEL FAILED. THE DEALER STATED THAT THE TOTALLY INTEGRATED POWER MODULE FAILED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,800.

Electrical System
Filed Sep 21, 201574,000 milesFL

MY 2011 VOLKSWAGEN ROUTAN HAS FAILED TO START ON NUMEROUS OCCASIONS. THE ENGINE CRANKS WITH FULL POWER, BUT WILL USUALLY NOT TURN OVER. WHEN IT DOES TURN OVER, IT DOES NOT MAINTAIN IDLE AND SHUTS OFF WITHIN A FEW SECONDS. ELECTRICAL TESTING BY THE MECHANIC IDENTIFIED A FAILURE IN THE FUEL PUMP RELAY PART OF THE TOTALLY INTEGRATED POWER MODULE (TIPM), WHICH NEEDS TO BE REPLACED. ESSENTIALLY IDENTICAL PARTS (TIPM/TIPM7) HAVE BEEN RECALLED ON TOWN AND COUNTRY MODELS BY THE MANUFACTURER, CHRYSLER AUTOMOTIVE.

Fuel/Propulsion System
Filed Sep 16, 201555,334 milesWA

ON SEPTEMBER 15TH 2015, I BROUGHT MY 2011 VOLKSWAGEN ROUTAN TO PIONEER AUTOMOTIVE SERVICES IN OAK HARBOR WASHINGTON BECAUSE THE VEHICLE FAILED TO START AFTER SEVERAL INSTANCES. AFTER MANY HOURS OF TROUBLE SHOOTING, I RECEIVED WORD THAT IT WAS THE TOTAL INTEGRATED POWER MODULE (TIPM). THEY COULD ORDER ONE AND INSTALL IT, BUT WOULD HAVE TO BE TOWED TO BURLINGTON WASHINGTON TO THE CLOSEST VOLKSWAGEN DEALERSHIP TO BE PROGRAMMED. THIS PART WILL COST ME $822 WITH ADDITIONAL COSTS FOR INSTALLATION AND PROGRAMMING. AFTER MUCH RESEARCH, I FOUND THERE TO BE RECALLS FOR THIS PART IN CHRYSLER VEHICLES RANGING IN MY YEAR. I OWN A VOLKSWAGEN, BUT IT HAS A CHRYSLER MOTOR IN IT. THIS INDICATES THAT MY VEHICLE SHOULD HAVE BEEN RECALLED FOR THIS POTENTIALLY LIFE THREATENING DEFECT, BUT BECAUSE ITS A VOLKSWAGEN WITH A CHRYSLER MOTOR, THIS WAS THEIR WAY TO AVOID AN EVEN LARGER NUMBER OF RECALLED VEHICLES. THE COST IS DISTURBING, BUT THE THOUGHT OF WHAT FATAL END TO THIS COULD BRING HAS NO PRICE. ALL I SEEK IS FOR CHRYSLER TO OWN UP TO THE FLAW AND REPLACE THIS DEFECT AND TO EXPAND ITS POSSIBLE RECALL NUMBERS TO MAKE SURE ALL VEHICLES THAT THEY PLACED THEIR PRODUCT IN ARE EVALUATED. A TIMELY RESPONSE IS VERY MUCH APPRECIATED. THANK YOU. *TR

Electrical System
Filed Aug 19, 201594,000 milesNC

THE BATTERY HAS HAD TO BE REPLACED 3 TIMES IN 1 YEAR. THE FUEL PUMP HAS GONE OUT. THE CAR STALLS - SOMETIMES WHILE DRIVING IT. WON'T START INTERMITTENTLY. AFTER REPLACING THE BATTERY 3 TIMES AND THE FUEL PUMP LAST WEEK - NOW THE DEALER IS SAYING WE NEED TO REPLACE THE TOTAL INTEGRATED POWER MODULE (T.I.P.M.) . LOOKING THIS UP ONLINE THERE ARE A LOT OF PEOPLE WITH THIS SAME ISSUE. THIS SHOULD BE A RECALL ISSUE.

Electrical System
Filed Aug 3, 201571,500 milesGA

THE ENGINE WILL CRANK BUT WILL NOT START ON MOST OCCASIONS. WHEN THE ENGINE DOES START IT WILL SHUT OFF AFTER SEVERAL SECONDS. TO GET THE ENGINE TO START AT ALL THE IGNITION HAS TO BE TURN TO THE ON POSITION FOR TWO TO THREE SECONDS AND THEN TURNED TO THE START POSITION. WHEN THE ENGINE DOES REMAIN ON, IT HAS SHUT OFF IN TRAFFIC ON TWO SEPARATE OCCASIONS. I KNOW THAT THIS IS A CHRYSLER MANUFACTURED/VOLKSWAGEN MARKETED VEHICLE. I HAVE READ THAT CHRYSLER HAS RECALLED SEVERAL OF ITS MINIVANS DUE TO THE SAME PROBLEMS AND THAT THE ISSUE IS WITH THE TIPM PART. DOES THIS RECALL EXTEND TO VOLKSWAGEN AS WELL?

Electrical System
Filed Aug 2, 201560,000 milesFL

VEHICLE ENGINE WOULD DO THE EXTENDED CRANK, AND NOT TURN OVER, OR WOULD TURN OVER AND DIE INSTANTLY, CHECK ENGINE LIGHT WOULD FLASH 10 TIMES. TOOK VEHICLE TO THE DEALER TO FIND OUT THAT THE TIPM MODULE HAD FAILED, THE REPAIR WAS $1200, AND TOOK A WEEK. CHRYSLER HAD BUILT THE VEHICLE FOR VOLKSWAGEN FROM THEIR TOWN AND COUNTRY LINE, HOWEVER UNLIKE CHRYSLER, VOLKSWAGEN DOESN'T HONOR THE RECALL ALTHOUGH THE PART IS PHYSICALLY THE SAME MOPAR PART ACROSS THE BOARD. VOLKSWAGEN ALSO STATED THEY OFFER NO ASSISTANCE AFTER THE BASE WARRANTY IS GONE AS WELL. ISN'T THERE SOME FEDERAL MANDATE THAT REQUIRES THESE DEVICES TO BE WARRANTED FURTHER THAN THE NORMAL 36,000 MILES? I GUESS IT WILL TAKE SOMEONE GETTING SEVERELY INJURED OR KILLED IN ONE OF THESE VANS FOR VOLKSWAGEN TO OPEN THERE EYES...

Service Brakes
Filed Jul 2, 201570,000 milesOH

I AM NOW GOING TO HAVE TO REPLACE MY BRAKES AND ROTORS FOR THE THIRD TIME AND POSSIBLY THE CONTROL ARMS AS WELL. I UNDERSTAND THAT THERE IS A SERVICE BULLETIN FOR THIS. WHY ISN'T THERE A RECALL FOR THIS? MANY CUSTOMERS HAVE THE SAME ISSUE.

Service Brakes
Filed May 14, 201556,752 milesOH

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE REAR BRAKES FAILED TO RELEASE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE REAR MOUNTING BRACKETS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,752.

Steering
Filed Mar 30, 201561,000 milesNC

I WAS DRIVING ALONG A HIGHWAY WITH MY WIFE AND CHILDREN WHEN ALL THE POWER IN MY VEHICLE SHUTOFF. I LOST POWER TO THE ENGINE, POWER STEERING, AND POWER BRAKING. I WAS ABLE TO GET THE VEHICLE OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. SINCE THEN I HAVE HAD SEVERAL ELECTRICAL ISSUES AND THE VOLKSWAGEN DEALERSHIP HAS ATTRIBUTED IT TO A FAILED TOTALLY INTEGRATED POWER MODULE (TIPM). *TR

Electrical System
Filed Mar 10, 201539,780 milesFL

ON 4 OCCASIONS SINCE 3-6-15, WHEN TURNING THE IGNITION SWITCH TO START, NOTHING HAPPENS. AFTER ONE OR TWO TRIES IT WILL START. THE BATTERY IS FAIRLY NEW AND STRONG SO IT IS NOT THE BATTERY. THIS SEEMS TO BE RELATED TO THIS CHRYSLER BUILT PRODUCT WHICH IS UNDER RECALL. I HOPE IT DOES NOT STOP RUNNING GOING DOWN THE ROAD. *TR

Electrical System
Filed Feb 27, 201538,000 milesTX

TIPM FAILURE. THIS SHOULD BE A MANDATORY RECALL. SYSTEM LOSES POWER WHILE MOVING. WILL NOT START. BATTERY, ALTERNATOR, STARTER -- ALL TEST NORMAL. A CAR MANUFACTURER CAN NOT KNOWINGLY ALLOW PEOPLE TO OPERATE A VEHICLE THAT COULD RESULT IN A DEVASTATING CRASH. *TR

Fuel/Propulsion System
Filed Feb 19, 201585,000 milesFL

TIPM MODULE, SAME AS CHRYSLERS. CAR STOPPED WHILE DRIVING AND HAS AN INTERMITTENT STARTING PROBLEM. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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