Page 2 of 2 · complaints 51–62 of 62

2009 Volkswagen Rabbit complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Electrical SystemFire
Filed Jan 28, 2016105,000 milesNJ

WHILE DRIVING AROUND TOWN USING THE HEATED SEATS THE PASSENGER SEAT CAUGHT ON FIRE. THE CABIN FILLED UP WITH THICK SMOKE AND WE COULD NOT BREATH. WE HAD TO STOP THE CAR IN THE MIDDLE OF THE ROAD. MY WIFE JUMPED OUT OF THE CAR AND WE PUT OUT THE FIRE. THIS IS A KNOWN VW PROBLEM THAT HAD A FULL RECALL IN CANADA. ASTONISHINGLY, THERE SEEMS TO BE NO MENTION OF THIS PROBLEM ON THE NHTSA WEB SITE. THE LOCAL VW DEALER DENIED ALL KNOWLEDGE OF ANY HEATED SEATS CATCHING FIRE BUT THEY INSTANTLY GAVE ME A $755.00 QUOTE TO FIX THE PROBLEM WITH A FIRM ESTIMATE OF FOUR HOURS TO REPLACE THE ELECTRICAL ELEMENTS IN THE SEAT. ALTHOUGH THE VW DEALER HAD NO KNOWLEDGE OF THIS TYPE OF PROBLEM THEY SEEM TO HAVE INTIMATE KNOWLEDGE OF EXACTLY HOW TO REPAIR THE SEAT. VERY CURIOUS INDEED......

Service Brakes
Filed Jan 13, 201676,000 milesCA

MY CAR HAS BEEN RUNNING FINE SINCE PURCHASE AND I HAVE HAD ALL THE NECESSARY MAINTENANCE DONE TO PREVENT ISSUES. LAST WEEK WHILE DRIVING ON A MAJOR HIGHWAY MY CARS STEERING WHEEL LOCKED AS WELL AS STALLED ALMOST CAUSING A MAJOR ACCIDENT. WHEN I LOOKED IT UP IT SEEMS THAT THIS VEHICLE HAS BEEN ISSUE WITH CAMPAIGN NUMBER: 10V621000. ALBEIT THIS IS NOT THE SAME ISSUE BUT MY VEHICLE HAS EXPERIENCED FUEL LEAKAGE AT THE SAME TIME AND I HAVE REASON TO BELIEVE THAT THEY ARE INTERRELATED. BEYOND THAT, THERE HAVE BEEN SEVERAL COMPLAINTS ABOUT THE SAME ISSUE ON MANY VW FORUMS. THIS IS A MAJOR ISSUE AND A HUGE SAFETY PROBLEM. COULD YOU IMAGINE THE LIVES THAT COULD HAVE PERISHED IF I HAD NOT HANDLED THAT SITUATION EFFECTIVELY. I AM NOW TOLD THAT I NEED TO REPLACE THIS PART FOR $2000 WHERE I TRULY BELIEVE VOLKSWAGEN SHOULD BE HELD LIABLE. THIS COMPANY HAS SHADY BUSINESS PRACTICES AND I WOULD NOT BE SURPRISED IF THIS ISSUE IS DUE TO A DEFECTIVE PART. MY CAR WAS BOUGHT IN 2009 AND HAS 76,000 MILES ON IT.

Service Brakes
Filed Jan 4, 201661,000 milesCA

ABS, TRACTION CONTROL & HANDBRAKE LIGHTS TURNED ON IN THE MIDDLE OF DRIVING. NEARLY HAD ACCIDENT BECAUSE ABS DID NOT ACTIVATE WHEN NEEDED. ME AND MY FAMILY WERE IN SIGNIFICANT DANGER. UPON MECHANIC INSPECTION THE ABS MODULE HAS FAILED.

Service Brakes
Filed Sep 3, 201565,744 milesCA

WHILE DRIVING AT A NORMAL SPEED OF 45MPH, THE CAR BEGAN TO SHAKE SLIGHTLY. ALL OF THE INSTRUMENT PANEL LIGHTS FLASHED ON, AND THE FUEL GAUGE ALONG WITH THE SPEEDOMETER BEGAN TO FAIL. AS A RESULT, THE CAR NEEDED TO BE PULLED OVER AND STOPPED IN ORDER TO PREVENT A SERIOUS ACCIDENT FROM OCCURRING.

Service Brakes
Filed Jan 1, 201572,000 milesMI

IN SNOWY CONDITIONS THE ABS FAILS AND COMPLETELY SHUTS DOWN UNTIL I RESTART THE CAR. SEEMS TO BE DANGEROUS, ESPECIALLY DRIVING IN SNOWY/ICY CONDITIONS. *JS

Latches/Locks/Linkages
Filed Oct 28, 201479,000 milesCA

LAST MONTH THE PASSENGER SIDE BACK REAR DOOR STOPPED LOCKING, EVEN AFTER PRESSING THE LOCK BUTTON. WE TOOK IT TO THE SHOP AND PAID $400+ TO HAVE IT FIXED. A MONTH LATER, THE DRIVER SIDE REAR DOOR DECIDES TO STOP LOCKING. ONE DOOR IS UNDERSTANDABLE, BUT THE FACT THAT BOTH DOORS STOPPED LOCKING WITHIN TWO MONTHS OF EACH OTHER IS PRETTY SUSPICIOUS. SOUNDS LIKE A SOLID CASE OF NEGLIGENCE ON VOLKSWAGENS PART. *TR

Electronic Stability Control (esc)
Filed Jul 10, 201472,500 milesMI

THE ABS, BRAKE, AND STABILITY CONTROL WARNING LAMPS CAME ON DURING A SCARY EVENT ON THE EXPRESSWAY. I HIT THE BRAKE PEDAL HARD AND QUICKLY TURNED THE STEERING WHEEL IN ORDER TO AVOID HITTING A CAR THAT SWERVED ACROSS TWO LANES AND CUT IN FRONT OF ME. THE ABS AND STABILITY CONTROL SYSTEMS FAILED, BUT THE HYDRAULIC BRAKE SYSTEM WORKED LIKE A CAR WITHOUT ELECTRONIC CONTROLS, SO I WAS ABLE TO CONTROL THE CAR WHILE BRAKING AND STEERING NEAR THE TRACTION LIMIT. THE PROBLEM IS THAT THE LAMPS STAYED ON UNTIL I TURNED OFF THE ENGINE. THERE WAS NO ABS OR STABILITY CONTROL SYSTEM WHILE THE LIGHTS WERE ON. I CYCLED THE KEY TO TEST THE LAMPS. THE LAMPS FUNCTIONED CORRECTLY DURING THE BULB TEST AND TURNED OFF AFTER A FEW SECONDS. ON THE FIRST REPAIR ATTEMPT, THE WHEEL HUBS, BEARINGS, AND WHEEL SPEED SENSOR ROTORS/EXCITER RINGS/TONE RINGS WERE INSPECTED. ANY ROAD DEBRIS, DUST, DIRT, AND MAGNETIC PARTICLES WERE REMOVED. THERE WAS NO LOOSENESS, END PLAY, OR RUNOUT. THE WHEEL SPEED SENSORS WERE REMOVED, CLEANED, AND INSTALLED, BUT THE SYMPTOM RETURNED DURING ANOTHER SCARY EVENT. ON THE SECOND REPAIR ATTEMPT, THE ABS CONTROL MODULE (ELECTRONIC BLACK BOX COMPONENT, NOT HYDRAULIC CONTROL COMPONENT) HAD A SOFTWARE FAILURE PER VW TECH SUPPORT ANALYZING THE FAILURE CONDITIONS, VISUAL INDICATORS (WARNING LAMPS), AUDIO INDICATORS (WARNING TONES), AND SCAN TOOL CODES. THE ABS CONTROL MODULE WAS REPLACED. *TR

Air Bags › Side/WindowCrash
Filed May 17, 2012TX

2009 VOLKSWAGEN RABBIT. CONSUMER WRITES IN REGARDS TO SIDE AIRBAGS NOT DEPLOYING DURING CRASH *TGW THE CONSUMER STATED HER SON WAS HIT BY A PICK-UP MAKING A LEFT TURN OUT OF A PARKING LOT INTO ONCOMING TRAFFIC. THE CONSUMER STATED HER SON WAS INVOLUNTARY FORCED FROM THE NORTH BOUND LANE INTO THE CENTER TURN LANE WITH THE DRIVER'S NOSE OF THE CAR SLIGHTLY OVER THE YELLOW DOTTED LINE INTO ONCOMING TRAFFIC. THE DAMAGE WAS LOCATED AT THE FRONT PASSENGER SIDE TIRE/DOOR. THE VEHICLE HAD TO BE TOWED BECAUSE THE RIM WAS BENT. *JB

Tires › Pressure Monitoring and Regulating Systems
Filed Dec 4, 201011,000 milesMA

I WANT TO INFORM YOU, THAT THERE MAY BE A DEFECT IN THE FIRST GENERATION TPMS VALVE ADAPTERS USED IN THE 2009 VW RABBIT, AND OTHER SIMILAR VEHICLES. IN COLD WEATHER, PART OF THESE VALVES CAN BECOME BRITTLE AND SNAP. THIS IS DUE TO THE FACT THAT THE ALUMINUM USED IN THESE VALVE STEMS CORRODES OVER A SHORT PERIOD OF TIME, CAUSING THE VALVE ITSELF TO WEAKEN. OVER TIME, THIS HAS THE POTENTIAL TO CAUSE A SITUATION THAT MAY EVENTUALLY CAUSE ALL THE AIR TO ESCAPE THE TIRE SUDDENLY - SOMETHING THIS SYSTEM IS DESIGNED TO PREVENT. IN ADDITION TO COLD WEATHER, IN THE NORTHEASTERN UNITED STATES, WHERE SAND/SALT ARE HEAVILY USED TO DE-ICE THE ROADS, THIS MAY SPEED UP THE CORROSION OF THE VALVE. I CANNOT IN GOOD CONSCIENCE, AND FOR MY OWN SAFETY, INSTALL THESE SAME POTENTIALLY FAULTY VALVES AT $60/EA BACK ON THE TIRE. I FIXED THE PROBLEM, BY INSTALLING A REGULAR VALVE STEM IN IT'S PLACE FOR $5 INCLUDING LABOR, WHICH SOLVED THE ISSUE. I HAD THIS DONE ON ALL FOUR TIRES, REMOVING THE FAULTY VALVE STEMS COMPLETELY, AND REPLACING THEM WITH STANDARD STEMS THAT WILL NOT CORRODE, AND BREAK. THE VALVE FAILED COMPLETELY WHEN THE TPMS LIGHT CAME ON IN MY VEHICLE, AND I WENT TO CHECK ONE OF THE TIRES TO MAKE SURE IT WAS FULL WITH AIR. WHEN REMOVING THE AIR GAUGE, THE VALVE SNAPPED, CAUSING ALL THE AIR TO RUSH OUT OF THE TIRE. THE COST OF REPLACING THESE VALVES IS PROHIBITIVE. THEY COST $60 EACH, AND YOU NEED TO REPLACE ALL FOUR VALVES AT ONCE - DUE TO TIRE ROTATIONS, YOU WOULD NEVER BE ABLE TO TELL WH

Engine and Engine Cooling › Cooling System
Filed Nov 9, 2010OH

I OWN A 2009 VW RABBIT. ABOUT A YEAR AFTER OWNING IT, I STARTED NOTICING A MOLDY SMELL IN THE CAR EVERY TIME I TURNED ON THE AIR CONDITIONER AND/OR THE HEAT. I TOOK THE CAR INTO THE DEALER AND THEY SAID THERE WAS MOLD IN THE AIR CONDITIONING UNIT AND THEY WOULD CLEAN IT. WHEN I PICKED IT UP, I ASKED WHAT WAS THE PROBLEM, AND THEY SAID I NEED TO TURN OFF THE DEFROSTER/AIR CONDITIONER A FEW MINUTES BEFORE TURNING OFF THE CAR SO ANY MOISTURE DRAINS OUT. IN ESSENCE, THERE IS NO CURE, JUST A FIX. I WASN'T HAPPY WITH THE RESPONSE. WHEN I ENTERED MY CAR TO LEAVE, IT SMELLED FROM SOME PERFUME THEY USED TO MASK THE MOLD SMELL. I AM ALLERGIC TO MOLD AND MILDEW AND HAVE A VARIETY OF ALLERGIES. I HAD TO LEAVE THE CAR WINDOWS OPEN FOR A WEEK TO GET RID OF THAT ODOR. NOW THAT IT'S FALL, THE WEATHER IS COOLER AND I'M USING THE HEATER. ALTHOUGH I HAVEN'T NOTICED THE MOLD SMELL YET, I'M NOTICING HEADACHES AND SINUS PROBLEMS SINCE I'VE BEEN DRIVING WITH THE HEATER. I'VE DRIVEN AMERICAN CARS FOR 45 CARS AND NEVER EXPERIENCED THIS PROBLEM. I LIKE THE CAR OTHERWISE, BUT CANNOT TOLERATE THIS PROBLEM. WHY CAN'T IT BE FIXED PERMANENTLY? I NOTICED COMPLAINTS ABOUT THE PROBLEM GOING BACK TO AT LEAST 2002. *TR

Fuel System, Gasoline
Filed Mar 11, 20105,600 milesIL

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN RABBIT. HE STATED THAT THE VEHICLE WAS EQUIPPED WITH A KNOCK SENSOR AND IT WOULD LIMIT THE ENGINE RPMS AND IT WOULD NOT ALLOW THE VEHICLE TO DOWN SHIFT. HE CONFIRMED WHEN ACTIVATED, THE AMOUNT OF FUEL PASSING THROUGH THE FUEL LINES WOULD BE LIMITED AND WHEN PASSING ANOTHER VEHICLE, HIS VEHICLE WOULD NOT ACCELERATE. THE MANUFACTURER ADVISED THE DEALER TO RETORQUE THE KNOCK SENSOR UNDER AN UNKNOWN MANUFACTURERS SERVICE BULLETIN. THE VEHICLE WAS RELEASED TO THE OWNER, HOWEVER THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME WHO STATED THAT THEY WOULD REPLACE THE KNOCK SENSOR UNDER THE MANUFACTURERS WARRANTY. THE CONTACT WAS AWAITING REPAIRS, TO DATE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 5,600. UPDATED 04/20/10. *LJ UPDATED 09/21/10*JB

Power Train › Clutch Assembly
Filed Nov 29, 200910,000 milesCT

MY CAR IS A 2009 VW RABBIT AT THE TIME OF THE INCIDENT IT HAD ABOUT 10,000 MILES. I WAS IN GRIDLOCK TRAFFIC ON 1-84 ON JULY 3RD, 2009. AS I WAS WAITING IN TRAFFIC, I NOTICED A BURNING SMELL AND THAT WHEN I ENGAGED THE CLUTCH THE RPM'S WOULD REV BUT IT TOOK THE CAR A BIT OF TIME TO MOVE. I CALLED THE DEALERSHIP TO SET AN APPOINTMENT BUT THEY WERE DISMISSIVE ABOUT THE WHOLE INCIDENT. THEN ON 8/30/09 ON A TRIP FROM SCHOON LAKE NY TO BETHEL, CT THE CLUTCH FAILED. AT THE BEGINNING OF MY TRIP FROM SCHROON LAKE, NY TO BETHEL, CT, I NOTICED THAT WHEN I DEPRESSED THE CLUTCH IT WOULD STAY PRESSED TO THE FLOOR AND WOULD NOT CHANGE GEARS. THIS WAS THE ONLY OCCURRENCE SO I ASSUMED IT WAS SAFE TO CONTINUE TRAVELING. MIDWAY THROUGH MY TRIP AS I WAS ON THE TACONIC STATE PARKWAY THE CLUTCH PEDAL WHEN PRESSED STAYED DEPRESSED AND WOULD NOT COME BACK UP AND THE CAR WOULD NOT GO INTO GEAR AT ALL. I HAD TO MAKE AN EMERGENCY STOP ON THE SIDE OF THE ROAD AND WAIT FOR ASSISTANCE BECAUSE THE CAR WAS NO LONGER DRIVABLE. I HAD THE CAR TOWED TO THE DEALERSHIP WHO THEN INSISTED THAT IT WAS DRIVER ABUSE AND NOT FAULTY PARTS. I DID EXTENSIVE RESEARCH ONLINE AND FOUND OTHER VW DRIVERS WHO EXPERIENCED THE SAME ISSUES WITH THEIR CARS AND WHO THE DEALERSHIP WOULD NOT RECTIFY THE SITUATION. WHAT THE PROBLEM SEEMS TO BE IS THE DUAL MASS FLYWHEEL HAS A TENDENCY TO OVERHEAT AFFECTING THE PRESSURE PLATES AND THE MASTER AND SLAVE CYLINDER WHICH CAN MAKE IT APPEAR TO BE DRIVER ABUSE WHEN IN FACT IT IS NOT. I HAVE DRI

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Volkswagen Rabbit → · Every Rabbit year → · How the figures are calculated →