Page 3 of 3 · complaints 101–115 of 115

2008 Volkswagen R32 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Fuel System, Other
Filed Dec 31, 20083,100 milesSC

MY BRAND NEW R32 HAS BEEN STALLING/HICCUPING SINCE 3100 MILES. IT HAS A LOSE OF POWER UNDER ACCELERATION, THEN IDLES ROUGH AND SOMETIMES DIES. THE CHECK ENGINE LIGHT COMES ON AND THE GAS CAP LIGHT COMES ON BUT AS SOON AS YOU TURN THE CAR OFF AND BACK ON IT GOES AWAY. IT HAS DIED TWICE WHILE DRIVING IN TRAFFIC AND WOULDN'T START BACK, I'VE HAD IT TOWED TO THE DEALER TWICE. THE DEALER HAS REPLACED MY PURGE VALVE AND EVAP CANNISTER TWICE, IT RUNS FINE FOR ABOUT 2 WEEKS THEN STARTS ALL OVER AGAIN. THE CAR ONLY HAS 7550 MILES ON IT NOW AND IT'S BACK AT THE DEALER ONCE AGAIN. *TR

Fuel System, Gasoline
Filed Nov 21, 20084,600 milesTX

MY 2008 VOLKSWAGEN R32 EXHIBITS INTERMITTENT FUEL DELIVERY ISSUES. AT TIMES, USUALLY FOLLOWING A REFUELING, THE CAR SEEMS TO "HICCUP" AND BRIEFLY LOSE POWER, AS IF THE FUEL SUPPLY WAS CUT OFF MOMENTARILY. THIS CAUSES A SEVERE JERKING IN THE CAR, AND CAN HAPPEN AT LOW SPEEDS AFTER ROUNDING A CORNER OR AT CONSTANT FREEWAY SPEEDS. OTHER SYMPTOMS INCLUDE STUMBLING AND STALLING WHILE AT IDLE IN TRAFFIC; WITH DIFFICULTY IN RESTARTING AS IF THE VEHICLE IS STARVED FOR FUEL. THE VEHICLE HAS ALSO FAILED TO START UPON FIRST USE OF THE DAY, CRANKING OVER BUT NOT SEEMING TO RECEIVE FUEL, EVEN THOUGH THE TANK MAY BE FULL. OTHER ISSUES INCLUDE DIFFICULTY WITH REFUELING WHEN TANK IS NEAR EMPTY. OFTEN, THE GAS STATION FUEL DISPENSERS WILL SHUT OFF 10 OR MORE TIMES WHEN BEGINNING TO FILL UP THE TANK, AS IF AIR WERE BLOCKING THE FILLER NECK AND CAUSING THE AUTOMATIC PUMP SHUTOFF TO KICK IN. IT CAN TAKE MANY TRIES BEFORE ONE IS FINALLY ABLE TO COMPLETELY FUEL THE VEHICLE, WHICH ONLY HOLDS 14.5 GALLONS. ON TWO OCCASIONS, THE AUTOMATIC FUEL CUTOFF IN THE GAS STATION DISPENSER DID NOT DETECT A FULL TANK AND THE FUEL ACTUALLY OVERFLOWED OUT OF FILLER NECK AND ONTO THE GROUND UNTIL I MANUALLY SHUT OF THE FUEL DISPENSERS. IT SEEMS THE EVAPORATIVE PURGE CANISTER OR LINES ARE EASILY BLOCKED IN THIS DESIGN, AND I QUESTION WHETHER THERE ARE OTHER VAPOR LOCK OR VACUUM ISSUES WITH THE FUEL SYSTEM DESIGN THAT ARE INVOLVED. I AM TAKING MY VEHICLE TO THE DEALER FOR SERVICE ON 11/26 FOR AN ATTEMPT AT DIAGNOSIS.

Fuel System, Gasoline
Filed Nov 19, 200810,000 milesPA

THE CAR WAS EXPERIENCING "HICCUPS" WHILE ACCELERATING AND WOULD EVENTUALLY SMELL AND SEE GAS ESCAPING OUT FROM UNDERNEATH THE PASSENGER SIDE REAR TIRE. WAS TAKEN TO THE DEALER SHIP 3 TIMES BEFORE FOR THIS AND NOW I AM TOLD IT IS A FAULTY GAS TANK THAT WAS PRODUCED. I HAVE BEEN CURRENTLY WAITING ABOUT A MONTH TO HAVE THE TANK REPAIRED. ALL I HAVE BEEN TOLD ON THIS SUBJECT IS "WE WILL CONTACT YOU AT THE END OF THE BUSINESS DAY TOMORROW". ITS ALWAYS TOMORROW. THE DEALER HAS OFFERED ME A COUPLE OF THINGS TO KEEP MY MINE AS EASY WHILE I WAIT BUT I HONESTLY THINK THAT WAITING A MONTH FOR A BRAND NEW CAR TO GET FIXED IS RIDICULOUS. *TR

Unknown or Other
Filed Nov 18, 200811,800 milesCA

WHILE DRIVING CROSS COUNTRY, AT APPROX 75 MPH CAR BEGAN TO SPUTTER, HESITATE FELT LIKE SOMEONE TURNED THE THING OFF, BRIEFLY LOST POWER, CAR REGAINED POWER, EVENT OCCURRED THREE OR FOUR MORE TIMES DURING MY TRIP. DURING ONE OF THESE SPUTTERING SEQUENCES, I ATTEMPTED TO FILL UP, THINKING I MAY HAVE PICKED UP SOME BAD GASOLINE, CAR WOULD NOT ACCEPT ANY FUEL, EVEN THOUGH GAUGE READ JUST UNDER 3/4 OF A TANK. CONTINUED DRIVING UNTIL VEH WAS UNDER 1/4 TANK, PULLED OFF, AND FILLED UP WITH NO PROBLEMS FUELING. *TR

Fuel System, Gasoline
Filed Nov 13, 2008200 milesHI

FUEL LEAK CAUSES THE CAR TO LOSE FUEL. THE FUEL LEAKS OUT EXTERNALLY. THE CAR WILL SOMETIMES JERK AND STALL OR LOSE POWER. *TR

Exterior Lighting
Filed Oct 30, 20081,000 milesMA

THE THIRD BRAKE LIGHT OF MY 2008 VOLKSWAGEN R32 HAS A CONDENSATION BUILDUP. BECAUSE OF THE WAY THE LIGHT IS CONSTRUCTED INTO THE BODY OF THE CAR, OTHER'S HAVE INFORMED ME THAT THIS IS A MAJOR JOB TO FIX (INCLUDING HOURS OF LABOR AND EXTENSIVE BODY WORK). I WAS TOLD THAT THIS WAS ALSO IN VIOLATION OF REGULATION FMVSS 108, AND THUS SHOULD FILE A COMPLAINT. THE DEALER THAT I TOOK IT TO SAID THIS WAS A "NORMAL" CONDITION AND THAT THERE WAS NOTHING THAT THEY COULD DO (WHICH CONFLICTS WHAT OTHER'S HAVE SAID). *TR

Exterior Lighting
Filed Oct 22, 20085,000 milesMD

THE CENTER HIGH MOUNTED STOPLIGHT (3RD BRAKE LIGHT) HAS CONDENSATION AND AT TIMES APPEARS TO FLICKER. THE FACTORY RESOLUTION IS TO SEND THE CAR TO A BODY SHOP TO REMOVE THE FACTORY SPOILER AND REPLACE THE LIGHT ASSEMBLY. THE FACTORY MANUAL WARNS THAT THIS IS A MULTI-DAY JOB AND MAY RESULT IN A BROKEN SPOILER AND POSSIBLE BODY DAMAGE. THIS APPEARS TO BE A CLEAR VIOLATION OF FMVSS 108 WHICH REQUIRES THAT REPLACING THE BULBS BE SIMPLE AND REQUIRE ONLY COMMON TOOLS. THIS IS ON A 2008 VW R32, BUT THE ISSUE IS ON ALL 2006 - 2009 VW GTI AND R32 CARS. THE RABBIT HAS A DIFFERENT SPOILER DESIGN AND IS NOT AS SEVERELY AFFECTED - ALTHOUGH AN UNCOMMON TOOL IS STILL REQUIRED FOR REPLACEMENT. *TR

Fuel System, Gasoline
Filed Oct 9, 20083,600 milesCA

CAR STARTED TO BOG-OUT OF POWER ON TUESDAY OCTOBER 7TH IN THE AFTERNOON. FUEL STARTED TO LEAK FROM THE RIGHT REAR WHEEL AREA ON WEDNESDAY OCTOBER 8TH IN THE AFTERNOON. THIS HAPPENS TO BE A COMMON ISSUE WITH THIS MAKE/MODEL/TRIM OF THE PRODCUCT LINE. A PROMINENT AUTOMOBILE FORUM WEBSITE (VWVORTEX.COM) HAS ALLOCATED A ROOM FOR THIS SPECIFIC MODEL/TRIM. THE FOLLOWING IS A LINK TO THE TOPIC DEDICATED TO THIS COMMON ISSUE: HTTP://FORUMS.VWVORTEX.COM/ZEROTHREAD?ID=3759501&PAGE=15 I AM SCARED TO DRIVE THIS CAR AGAIN. *TR

Fuel System, Gasoline
Filed Sep 19, 20085,585 milesAZ

FUEL SYSTEM ON CAR BROKE WHILE DRIVING 75MPH ON THE FREEWAY CAUSING THE CAR TO JERK AND DROP IN SPEED IN THE MIDDLE OF TRAFFIC. FUEL SMELL OUT OF A/C VENTS. VW HAS ACKNOWLEDGED THE PROBLEM AND HAS SAID THEY'VE HAD THIS ON MANY CARS OF THE SAME MODEL. VW IS REPLACING THE ENTIRE FUEL SYSTEM RESULTING THE CAR TO BE IN THE SERVICE SHOP FOR 30 PLUS DAYS. *TR

Engine and Engine Cooling
Filed Sep 17, 200816,536 milesCA

THIS IS THE SECOND TIME I AM BRINGING THIS TO THE DEALER. WHILE DRIVING THE ENGINE DIES AND CANT START IT AGAIN. HAD TO GET IT TOWED TO DEALER IN THE MIDDLE OF NOWHERE. DEALER ASKED WHAT WAS WRONG I SAID IT FELT AS IF THE BATTERY DIED AND THE ENGINE JUST DIED. THEY TRIED FIXING IT AND IT HAPPENED AGAIN. THIS TIME HOWEVER I WAS ABLE TO DRIVE IT TO THE DEALER BEFORE IT DIED AGAIN. SAME PROBLEM. VOLKSWAGEN DEALER HAS IT AND HAD IT OVER A WEEK. MY SERVICE ADVISOR DOESN'T EVEN KNOW WHAT THE PROBLEM IS AND CANT PROMISE ME A DATE WHEN THEY WILL HAVE IT READY. I FEEL UNSAFE BECAUSE OF THE FACT THE CAR JUST DIES IN THE MIDDLE OF THE ROAD. *TR

Fuel System, Gasoline
Filed Sep 17, 200811,500 milesCA

THE CAR HICCUPPED AND BEGAN TO RUN VERY RUFF NO POWER AND I WAS ON FREEWAY IN THE VALLEY AREA (HOT OVER 100 F) CAR SEEMED TO CORRECT ITSELF AFTER REACHING COOLER AREA. VISITED THE DEALER THEY FOUND NO FAULTS WITH CAR. THIS HAS BEEN HAPPENING TO NUMEROUS 2008 VW R32 CARS. *TR

Fuel System, Gasoline
Filed Sep 6, 20083,510 milesCA

FIRST MINOR INCIDENTS: MY WIFE AND I HAVE BEEN EXPERIENCING INTERMITTENT HICCUPS IN POWER FOR A FEW WEEKS. NO CELS OR INDICATION OF ANYTHING WRONG OTHERWISE. FIRST SERIOUS INCIDENT: AT HIGHWAY SPEED (70MPH) 30 MINUTES INTO A COMMUTE, THE CAR LOSES POWER AND THROWS THE DRIVER FORWARD IN THE SEAT. WAS ABLE TO FINISH THE REMAINDER OF COMMUTE BARELY LIMPING ALONG WITH ERRATIC THROTTLE RESPONSE, STALLING, AND STUTTERING. UPON ARRIVAL, NOTICE SMELL OF FUEL AND SEE FUEL PUDDLE BEHIND RIGHT REAR WHEEL. VW ROADSIDE ASSISTANCE WOULD NOT RESPOND DUE TO REPORT OF FUEL LEAK. TOLD TO CALL FIRE DEPT -- FIRE DEPT RESPONDED. AAA TOWED TO DEALER. AFTER 19 DAYS AT THE DEALER, THE CAR'S ENTIRE FUEL TANK WAS REPLACED. A DEFECT IN THE EVAPORATIVE EMISSIONS SYSTEM WAS REPORTED AS THE CAUSE. WE WERE ASSURED THE VEHICLE WAS SAFE AND THE NEW SYSTEM WAS REDESIGNED. SECOND MAJOR INCIDENT: REPEAT OF FIRST MAJOR INCIDENT ABOVE ONLY DAYS LATER. CAR CURRENTLY IN SHOP. EVIDENCE OF WIDESPREAD ISSUE BEING DISCUSSED AT VWVORTEX.COM AMONG NUMEROUS REPORTS OF SAME ISSUE BUT NO RESOLUTION OR OFFICIAL ACKNOWLEDGMENT OF THIS ISSUE FROM VWOFA AS OF YET. THIS IS EXTREMELY UNSAFE CONDITION FOR A CAR THAT IS BRAND NEW. *TR

Fuel System, Gasoline
Filed Aug 13, 2008300 milesAZ

USUALLY DURING HOT WEATHER CONDITIONS, THE FAILURE IS PRESENT. THE FAILURE - CAR HESITATES UNDER ACCELERATION ALMOST AS IF THE FUEL IS BEING CUTOFF. OTHER TIMES IT STALLS DURING IDLE AT STOP LIGHT. OTHER TIMES THE CAR WILL TAKE TWO OR THREE TRIES TO RESTART. WHEN PARKED AFTER A DRIVE THE VEHICLE LEAKS FUEL BEHIND THE PASSENGER SIDE REAR WHEEL. OCCURS RANDOMLY AND THE DEALER CANNOT REPRODUCE THE ISSUE. PARTS REPLACED - PURGE VALVE TO FIX THE FUEL LEAK AND HESITATION. THE CAR DOES NOT LEAK FUEL ANYMORE, HOWEVER THE HESITATION ISSUE IS STILL PRESENT. *TR

Fuel System, Gasoline
Filed Jul 9, 20082,800 milesCO

THE ENGINE POWER OF MY 2008 VW R32 CONTINUED TO CUT OUT PERIODICALLY FOR A FEW WEEKS, THE CEL NEVER ONCE CAME ON. THIS PROBLEM PERSISTED REGARDLESS OF THE WEATHER OR VEHICLE SPEED. ONE DAY WHILE MY WIFE WAS DRIVING, SHE WAS STOPPED AT A TRAFFIC SIGNAL AND THE CAR DIED, SHE RESTARTED IT AND NOTICED A FUEL ODOR. SINCE SHE WAS NEAR MY WORK (APPROX THREE MILES) SHE RESTARTED THE CAR ONCE SHE GOT THERE AND TURNED OFF THE CAR, FUEL STARTED LEAKING BEHIND THE RIGHT REAR WHEEL. *TR

Engine and Engine Cooling
Filed Jun 17, 2008500 milesCA

MY BRAND-NEW 08 VW MAKES SEVERE HICCUPS ON MODERATE ACCELERATION WHEN THE OUTSIDE TEMPERATURE IS ABOVE ABOUT 95 F. (SUDDEN LOSS OF POWER AND COME BACK UP IN SHORT PERIOD OF TIME.)HAVE STARTING PROBLEM AFTER THE SYMPTOM, SOMETIMES SMELL OF GAS FROM OUTSIDE REAR. THE PROBLEM DOES NOT LEAVE ANY ERROR CODES ON COMPUTER, THEREFORE DEALERS CANNOT FIX OR REPLICATE PROBLEM. (USUALLY TAKES ABOUT 30 MIN CONSTANT DRIVE IN THE HOT WEATHER TO HAVE THE SYMPTOM.) HAD NUMEROUS VISIT TO A VW DEALER BUT NO FIX. ALWAYS END UP WITH MY CLAIM COMMENTS; "CUSTOMER STATES..." AND DEALER STATES, "CAN NOT REPLICATE THE PROBLEM". I KEEP HAVING THE SAME PROBLEM SINCE LAST YEAR, ONLY WHEN OUTSIDE IS REALLY HOT (FOR CALIFORNIA), ABOVE 95F. TOTAL OF 6-7 DAYS I'VE HAD THE SAME PROBLEM SINCE LAST YEAR. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 Volkswagen R32 → · Every R32 year → · How the figures are calculated →