Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
TWICE THE CLOCK SPRING HAS BROKEN AND HAD TO BE REPLACED. MY VEHICLE WAS NOT IDENTIFIED UNDER THE 2015 CLOCK SPRING RECALL. I BOUGHT THE VEHICLE NEW, FIRST REPLACEMENT AT APPROX 60,000 MILES IN DECEMBER 2014, SECOND REPLACEMENT AT 119,000 MILES TODAY. THE VEHICLE IS LESS THAN 6 YEARS OLD. 5 TIMES (INCLUDING CLOCK SPRING REPAIR) I HAVE TAKEN THE VEHICLE IN FOR REPAIR DUE TO WARNING LIGHT INDICATORS
TAKATA RECALL. I HAD THE AIRBAG REPAIR DONE UNDER THE ORIGINAL RECALL. THE REPAIR FAILED CAUSING THE AIR BAG WARNING LIGHT TO ILLUMINATE AND ALL OF THE DEVICE CONTROLS ON THE STEERING WHEEL TO STOP WORKING, SO I BROUGHT IT TO THE VW DEALER TO HAVE IT REPAIRED AND WAS TOLD THAT IT WAS NOT COVERED BY THE ORIGINAL RECALL AND THE REPAIR COST ME OVER $500. I DID CONTACT VW DIRECTLY AS DID THE SERVICE REPRESENTATIVE AT THE DEALERSHIP THAT DID THE REPAIR...WE WERE BOTH TOLD THAT THE REPAIR WAS NOT COVERED.
TAKATA RECALL NOT REPAIRED
RECALL WAS ISSUED FEB 2016, DEALER SAYS NO PARTS ARE AVAILABLE TO REPAIR. CAR IS POTENTIALLY DANGEROUS!
TAKATA RECALL: I PHONED VW CUSTOMER CARE ON 08/10/2016 REQUESTING A RECALL LETTER BUT NEVER RECEIVED IT. I REPORTED THIS TO JONATHAN BRADLEY/HALLMARK VW USED CAR SALESMAN. I REPORTED TO GOSSETT VW SERVICE AGENT JEFF WHO SAID MY RECALL DATE WAS 09/30/2017. 08/25/2017 AIRBAG WARNING LIGHT FLASHED THIS ONE TIME. THE LOW TIRE INDICATOR CAME ON 09/13/2017 SO I DROVE TO GOSSETT TO HAVE MY TIRES INFLATED. THE TECHNICIAN DID NOT RE-SET THE INDICATOR IN THE GLOVE COMPARTMENT PER JENNIFER OSBOURN/SERVIDE AGENT AS IT WAS LOCKED. WHEN I DROVE THE CAR AGAIN ON 09/16/17 THE ABS, TRACTION CONTROL, SEAT BELT PRETENSIOR & LOW TIRE INDICATOR LIGHT ILLUMINATED. GOT APPOINTMENT ON 09/22/17 TO HAVE THEIR WORK INSPECTED. I ALSO ASKED FOR AUTHORIZATION TO REPAIR THE TAKATA AIRBAG. ON 09/22/17 GOSSETT REFUSED TO TOUCH THE CAR UNLESS I PAID THEM $140.00 DIAGNOSTIC FEE. FOLLOWING THE DIAGNOSTIC I WAS TOLD IT WOULD COST ANOTHER $140.00 TO CLEAN DIRT FROM THE SHORT TO THE PASSENGER SEAT SENSOR. NO PROBLEMS EXISTED PRIOR TO THE 09/13/ VISIT TO INFLATE THE TIRES. TOTAL PAID WAS $340.41. FOLLOWING THIS VISIT THE RE-SET IS INOPERABLE, THE LOW TIRE INDICATOR, SEAT BELT, AIRBAG AND TRACTION CONTROL LIGHTS COME ON AND OFF EACH TIME THE VEHICLE IS TURNED ON AND FLASH IN AND OUT DURING DRIVING. THE ESP/ABS LIGHT IN THE MIDDLE PANEL ON THE DASH COMES ON, THE FUEL FILLER FLAP DOOR IS MALFUNCTIONING IN THE REVERSE ORDER FOR THIS YEAR VEHICLE, ERROR AIRBAG AND ERROR ESP/ABS WARNINGS COME ON. ON 09/22/17 MY VEHICLE W
TAKATA RECALL. PURCHASED A 2012 VW PASSAT ON 08/07/2015. WAS NOT AWARE OF THE RECALL UNTIL THE SALESMAN MADE A FOLLOW-UP COURTESY CALL TO ME ON 08/08/2016. HE WAS ADVISED I NEVER RECEIVED A LETTER. I PHONED VW CUSTOMER CARE, VERIFIED MY ADDRESS AND REQUESTED A LETTER FROM THEM AFTER RENEWING MY REGISTRATION BUT NEVER RECEIVED A RECALL LETTER TO THIS DAY. AUGUST 25, 2017 THE AIRBAG WARNING LIGHT CAME ON. SEPTEMBER 13, 2017 THE LOW TIRE INDICATOR LIGHT CAME ON. I TOOK MY VEHICLE TO GOSSETT VW, HAD THE TIRES INFLATED AND WHEN I DROVE THE VEHICLE TWO DAYS LATER THE ABS/TRACTION CONTROL/TIRE PRESSURE/ AND SEATBELT LIGHTS WERE CONTINUALLY FLASHING. I SPOKE TO AN ADVOCATE VIA CHAT ON VW'S SEB SITE. SHE AUTHORIZED THE AIRBAG REPAIR ON 09/22/2017. I PAID APPROXIMATELY $341.00 TO RESOLVE THE PROBLEM WITH THE WARNING LIGHTS BUT TO DATE, 09/27/2017 THE PROBLEM PERSISTS. THE DEALERSHIP DID NOT RESPOND TO MY COMPLAINT AND THE FILE WAS CLOSED ON 09/25/2017. I PHONED CUSTOMER CARE EARLIER TODAY, WEDNESDAY, 09/27/2017 AND REOPENED THE CASE. MY VEHICLE ONLY HAD 38,415 MILES ON IT. THE REPAIR REPORT ACCORDING TO SERVICE AGENT J.O. CLAIMED THEY FOUND A SHORT TO THE PASSENGER OCCUPANT SENSOR CAUSING THE ABS LIGHT, TIRE LIGHT, AND TRACTION LIGHT. CORRECTION: REPAIRED SHORT AND CLEANED RIGHT REAR SPEED SENSOR AND BEARING. ON 09/22, THE BOTTOM DRIVER TAKATA AIRBAG WAS PERFORMED. NOT ONLY ARE THE SAME LIGHTS ALARMING EACH TIME I TURN ON THE VEHICLE, BUT THIS MORNING THE ESP ERROR LIGHT FLASHED. VW CU
2012 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO HEAD LAMP CONNECTOR HOUSING SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO A DEALER TO HAVE THE REPAIR COMPLETED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO INFORMED THE CONSUMER THAT VEHICLE'S HEADLAMP CONNECTOR HOUSINGS WERE NOT UPDATED. UPDATED 09/05/2017*JS
CLOCK SPRING ON MY VEHICLE BROKE FOR A SECOND TIME DISABLING MY HORN AND STEERING WHEEL CONTROLS. MY AIRBAG LIGHT IS ALSO ON. NOT ONLY IS THIS A COSTLY FIX, BUT MY SAFETY IS IN JEOPARDY AGAIN DUE TO A PART THAT IS WIDELY KNOWN TO BE DEFECTIVE FOR YEARS. FOR SOME REASON MY CAR IS NOT INCLUDED IN THIS VOLUNTARY RECALL AND IT IS VERY UPSETTING. PLEASE INCLUDE THIS VIN IN YOUR RECALL OR EVEN THE DEFECTIVE REPLACEMENTS. I DON'T WANT TO DIE OVER A CAR PART.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE CONTACT WAS UNABLE TO GET THE RECALL COMPLETED DUE TO UNREASONABLE SCHEDULING FROM THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOE HOLLAND VOLKSWAGEN (150 MACCORKLE AVE SW, SOUTH CHARLESTON, WV) WAS CONTACTED AND WAS UNWILLING TO ACCOMMODATE THE CONTACT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WOULD GIVE THE CONTACT A CALL ON MONDAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.
TL* THE CONTACT OWNED A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE DRIVER'S SIDE DOOR BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED UNDER CASE NUMBER: 092006317. THE CONTACT SUSTAINED INJURIES TO THE BACK, LEFT SHOULDER, LEFT ELBOW, AND LEFT KNEE. MEDICAL ATTENTION WAS NOT REQUIRED AT THE TIME; HOWEVER, THE CONTACT ENTERED PHYSICAL THERAPY FOR THE PAIN FROM THE INJURIES THREE WEEKS LATER. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. A DEALER WAS NOT CONTACTED ABOUT THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER: 171482409. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
DEFECTIVE DOOR LATCH ASSEMBLY THAT CAUSED THE LOCKS TO INITIATE EVERY TIME THE VEHICLE PASSED 10 MPH. CAUSED THE DRIVER DOOR TO NO LONGER LOCK, AND DISENGAGED THE ALARM EVEN WHEN OTHER DOORS LOCKED.
WHILE DRIVING ON THE CITY STREETS, I HEARD A POP LIKE A FUSE WENT OUT. I NOTICED MY HORN DID NOT WORK, THE FUNCTIONS ON THE STEERING WHEEL ARE NOT OPERABLE AND MY AIR LIGHT CAME ON. THIS HAPPENED PRIOR ON 9/16/2014 WHICH THE CLOCK SPRING WAS REPLACED.
TAKATA RECALL - RECEIVED MY LETTER OF RECALL ON TAKATA AIR BAGS IN APRIL 2016 STILL NO REPAIRS DONE, SCARY TO DRIVE A SUICIDE CAR DAY IN AND DAY OUT, I'M A WIDOW, ON A FIXED INCOME AND CAN'T AFFORD ANOTHER CAR, PLEASE HELP! THANK YOU...
TAKATA RECALL RECEIVED A LETTER APRIL 2016, HEARING NOW THEY ARE NOT FIXING THIS ISSUE, WHILE 16 PEOPLE HAVE BEEN KILLED OR 180 INJURED - DUE TO EXPLODING WITH SO MUCH FORCE AND SPEW SHRAPNEL INTO DRIVER AND PASSENGERS, IT'S LIKE DRIVING A SUICIDE CAR EVERY DAY, SCARY! I'M A WIDOW, ON A FIXED INCOME AFRAID TO DRIVE MY CAR, WHICH IS ALL I RELY ON NOW TO GET AROUND.
TAKATA RECALL IT HAS BEEN A LONG TIME SINCE THE RECALL AND REPLACEMENT PART IS STILL NOT OFFERED. I AM CONCERNED FOR THE SAFETY OF MY FAMILY.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (BURDICK VOLKSWAGEN 5885 CIR DRIVE E #305B, CICERO, NY 13039) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/01/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
TAKATA RECALL IT HAS BEEN OVER A YEAR SINCE BEING NOTIFIED ABOUT THE TAKATA AIRBAG RECALL FOR OUR 2012 VOLKSWAGEN PASSAT. THE LETTER FROM VOLKSWAGEN NOTIFYING US OF AN IMPORTANT SAFETY RECALL WAS DATED APRIL 2016. THIS SAFETY RECALL HAS AFFECTED OUR USE OF THE VEHICLE SINCE WE DO NOT WANT TO DRIVE A VEHICLE THAT HAS AN OUTSTANDING SAFETY RECALL. IT HAS ALSO AFFECTED RESALE OF THE VEHICLE SINCE WE DO NOT WANT TO SELL A VEHICLE THAT HAS A SAFETY ISSUE. DO WE HAVE TO WAIT FOR AN ACCIDENT, INJURY, OR EVEN DEATH BEFORE SOMETHING IS DONE?
TAKATA RECALL I WAS INFORMED OF THIS RECALL OVER A YEAR AGO & STILL NOTHING HAS BEEN DONE TO FIX THIS PROBLEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VOLKSWAGEN OF ORANGE PARK (7220 BLANDING BLVD, JACKSONVILLE, FL 32244 (855) 758-7110) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. AT THE TIME OF INSPECTION, THE DEALER INFORMED THE CONTACT THAT THE VEHICLE HAD NO AIR BAGS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I HAD TAKEN MY CAR TO GET THE SPRING WIRE REPLACED BACK WHEN THE RECALL CAME OUT. I WASNT HAVING ANY TROUBLE WITH IT THEN. THEY FIXED IT WITH WHAT I ASSUME WAS A FAULTY SPRING WIRE. SO NOW ALL MY COMPONENTS ON MY STEERING WHEEL DO NOT WORK, MY HORN DOES NOT WORK AND MY AIRBAG LIGHT IS ON WITH IT READING AIRBAG ERROR. I HAVE LOOKED IT UP AND IT SAYS FAULTY SPRING WIRE, WHICH IS WEIRD BECAUSE I THOUGHT THEY REPLACED IT WITH A GOOD PART AND NOW BECAUSE IVE ALREADY GOTTEN THE RECAL DONE THEY WONT DO IT AGAIN UNDER RECALL.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE CONTACT CALLED THE WOODLAND VOLKSWAGEN DEALER WHO INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL. AS OF 6/26/17, I HAVE NOT RECEIVED A SECOND RECALL LETTER TO INFORM ME WHEN TO TAKE THE CAR IN. AFTER CALLING THE DEALERSHIP, I STILL HAVE NO IDEA WHEN THE AIRBAG WILL BE REPLACED. IS THERE A CLASS ACTION SUITE IN PROCESS REGARD THE TAKATA RECALL?
TAKATA RECALL: I HAVE BEEN TRYING TO GET MY RECALL FIXED BY THE DEALER AND I HAVE BEEN WAITING A FEW MONTHS NOW AND STILL HAVE NOT BEEN ABLE TO MAKE AN APPOINTMENT WITH THE DEALERSHIP. THEY HAVE ME ON A WAITING LIST BUT I AM TIRED OF WAITING. I WANT THE RECALL PROBLEM FIXED. I DO NOT FEEL COMFORTABLE DRIVING A CAR THAT HAS A HAZARDOUS ISSUE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO HARPER VOLKSWAGEN (9901 KINGSTON PIKE, KNOXVILLE, TN 37922) WHO STATED THAT PARTS WERE NOT AVAILABLE AND TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE AND THE CONTACT WOULD BE NOTIFIED WHEN PARTS BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL I HAVE BEEN UNABLE TO GET A RECALL REPAIRED DESPITE MY REPEATED EFFORTS AND CONTACT WITH VW CUSTOMER CARE. I AM IN THE MILITARY AND CURRENT RESIDE IN ITALY. VW DEALERS HAVE REFUSED TO REPAIR THIS RECALL AND THE RESPONSE FROM VW IS THAT THEY CAN'T HELP UNTIL THE CAR IS RETURNED TO THE US. UNACCEPTABLE.
AIR BAG LIGHT INDICATOR LIGHT ON ON DASH. NO HORN, CLOCK OR STEERING WHEEL CONTROLS WORKING; MAYBE AIR BAG NOT WORKING.STEERING COLUMN CONTROL MODULE NEEDED TO BE REPLACED, ALONG WITH CLOCK SPRING. WINTER/SPRING 2017.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO #1 COCHRAN VOLKSWAGEN OF SOUTH HILLS (2755 W LIBERTY AVE, PITTSBURGH, PA 15216) WHO STATED THAT THEY WERE WAITING FOR REPAIR PARTS AND INFORMED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO SPEAK WITH THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL I HAVE HAD THIS RECALL FOR MORE THAN A YEAR AND NOBODY AT VOLKSWAGON WILL GIVE ME ANY INFO. HONDA HAS FIXED ALL THEIR TAKATA AIRBAGS. I AM TIRED OF WAITING. I COULD BE KILLED!!!!
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL, THIS HAS BEEN A ISSUE WITH MY CAR, ITS ALMOST 2 YEARS, I WENT TO THE DEALER AND THEY REQUESTED MY A RECALL NOTE FROM. I NEED THIS ISSUE TO BE FIX FOR MY CAR.
ENGINE LIGHT IS ON AND THE FUEL VAPOR LEAK DETECTION PUMP IMPROPERLY WORKING CAN RESULT IN HEALTH ISSUES.DUETO THE FACT THAT IT IS NOT REDUCING ATMOSPHERIC POLLUTION DUE TO HYDROCARBON EMISSIONS,
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED ON 4/21/17 AND PROVIDED CASE NUMBER: 170367528. THE CONTACT WAS INFORMED BY THE MANUFACTURER REPRESENTATIVE THAT NHTSA CONTROLS THE REGULATION OF THE RECALL AND THEY NEEDED TO CONTACT NHTSA IN ORDER TO GET THE AIR BAGS REPLACED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
TAKATA RECALL RECALL DATE IS FEBRUARY 9, 2016 YET THERE IS NO REMEDY YET FROM VOLKSWAGEN. THNO INCIDENT OCCURED BUT THIS POSES A SERIOUS RISK AS FOLLOWS SHOULD AN INCIDENT OCCUR: "IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS."
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER BUT COULD NOT REACH ANYONE. THE DEALER STATED THAT THERE WERE NO PARTS AVAILABLE FOR AT LEAST TWO MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA AIRBAG RECALL INCOMPLETE STILL WAITING FOR REPAIR/REPLACEMENT
TAKATA RECALL HELLO, I HAVE BEEN CONTACTING VW FOR A WHILE NOW TO REPAIR MY AIRBAGS. I DO NOT FEEL SAFE DRIVING MY CAR. I RECEIVED THE FIRST NOTICE THAT THE AIRBAGS WERE UNDER RECALL, BUT NOTIFIED THAT THERE WAS NOTHING THEY CAN DO ABOUT IT. I ASKED FOR A LOANER CAR AND I WAS REJECTED. I ALSO ASKED FOR VW TO BUY BACK MY VEHICLE AND I WAS ALSO REJECTED. IN MARCH 2017, I RECEIVED AN ANOTHER NOTICE ASKING ME TO SCHEDULE AN APPOINTMENT WITH MY DEALER TO HAVE THE ISSUE FIXED ASAP. I CALLED TO SCHEDULE AN APPOINTMENT AND I WAS NOTIFIED THAT THEY DO NOT HAVE PARTS IN STOCK AND THEY CANNOT SCHEDULE AN APPOINTMENT FOR ME. I CALLED VW BACK AND TOLD THEM ABOUT MY CONCERN, I DO NOT FEEL SAFE DRIVING MY CAR AND I CANNOT SELL IT BECAUSE NO ONE WANTS TO PURCHASE IT DUE TO THE SAFETY CONCERNS ABOUT THE VEHICLE. VW TOLD ME THAT THERE IS NOTHING THEY CAN DO TO HELP. NO LOANER CAR AND NO REPURCHASE. I ASKED WHAT SHOULD I DO SINCE AN 18 YEAR OLD DRIVES THIS CAR AND YOU ARE STATING THAT IT IS NOT SAFE TO DRIVE, THE RESPONSE WAS, GIVE US A CALL IF ANYTHING HAPPENS. THEY PRETTY MUCH SAID THAT EVERYTHING IS IN ACCORDANCE TO NHTSA GUIDELINE. CAN YOU PLEASE HELP ME?
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
"TAKATA RECALL" I FOUND OUT ABOUT THIS AIRBAG SAFETY ISSUE AND REACHED OUT TO VW AND SPOKE TO A CARE AGENT WHO TOLD ME THAT THERE'S NOTHING THEY WILL DO ABOUT THE ISSUE AND THIS IS THE POSITION IN WHICH THE COMPANY STANDS. I FEEL THAT THEY SHOULD BE ACCOUNTABLE FOR CHOOSING THIS VENDOR AND THAT EVERYONE DRIVING VW VEHICLE BE REIMBURSED FOR MONEY BEING SPENT ON A FINANCED VEHICLE OR VEHICLE THEY HAVE PURCHASED THAT'S BEING AFFECTED. WE BUY CARS THAT FIT OUR PERSONAL NEEDS. FAMILY SIZE, GAS SAVER ETC. WE ALREADY TAKE A RISK IN DRIVING ANYWAY SO WHY SHOULD WE BE TOLD TO WAIT UNTIL THE THE ISSUE IS RESOLVED KNOWING WHAT THE POTENTIAL OUTCOME COULD BE. IF THE SAFETY OF THE PEOPLE WERE AS HIGH AS THEY INTEND US TO BELIEVE THEN THIS ISSUE WOULD BE RESOLVED BY NOW REGARDLESS HOW MANY AFFECTED. IT ALL BOILS DOWN TO MONEY WITH THE PEOPLE BEING SECOND. I DON'T FEEL SAFE NOR DO I FEEL MY FAMILY IS SAFE DRIVING A VW VEHICLE KNOWING SUCH HAZARD EXIST. TO BE TOLD THERE'S NO ONE ELSE TO SPEAK TO AFTER YOUR CONCERN HAS BEEN REVIEWED BY A CASE MANAGER JUST WON'T DO. THIS ISSUE NEEDS TO BE ADDRESSED NOW WHILE PEOPLE CAN AFFORD THE CONCERN. NO ONE SHOULD BE INJURED DUE TO A VEHICLE MALFUNCTION. VW AS WELL THE OTHER AUTO MAKERS NEED TO BE ACCOUNTABLE FOR THIS POOR CHOICE IN VENDOR SELECTION AND DO WHAT'S RIGHT FOR THE CONSUMERS OF THEIR PRODUCTS.
TAKATA RECALL. VOLKSWAGEN DEALER ADVISED THEY CANNOT FIX THE PROBLEM AS THEY HAVE NOT YET RECEIVED THE PROPER PARTS. I WAS ADVISED TO CALL BACK IN "3-6 MONTHS", DESPITE THE SERIOUSNESS OF THE RECALL AND THE POTENTIALLY LIFE-THREATENING RISK.
TWO OF OUR LOCAL VW DEALERS HAS INFORMED US THAT NHTSA IS CONTROLLING THE ALLOTMENT NUMBER DISTRIBUTION OF REPLACEMENT AIRBAGS. ONE DEALER INFORMED MY HUSBAND 3 - 4 A MONTH ARE BEING ISSUED. A SECOND DEALER TOLD ME 5 A MONTH ARE BEING ALLOTTED. MY HUSBAND & I BOTH CALLED VW 248-754-5000. TWO CONSECUTIVE DAYS TO CUSTOMER SERVICE WE WERE TOLD THAT NHTSA WAS CONTROLLING THE DISTRIBUTION NUMBER AKA ALLOTMENT NUMBER OF REPLACEMENT AIRBAGS PER DEALER. I WAS DENIED THE RIGHT TO SPEAK TO UPPER LEVEL LEADERSHIP AT VW. WE SPOKE TO LIBBY AND CORY. WE ARE IN HOUSTON AREA 3 MILLION PLUS POPULATION. WE WERE ALSO INSTRUCTED BY DEALER THAT WE NEEDED TO MAKE AN APPOINTMENT TO BRING OUR CAR IN FOR AIRBAG INSPECTION AND PART VERIFICATION WHICH INVOLVED DISMANTLING OUR VEHICLE TO CHECK IF REPLACEMENT WAS NECESSARY AND IF SO WE WOULD BE PLACED ON A LIST WHICH WE MAY OR MAY NOT BE CALLED THAT AIRBAGS SHOWING STRESS WOULD BE REPLACED. THE OTHER DEALER TOLD MY HUSBAND NO AIRBAGS IN HOUSE AND ONLY 3-4 A MONTH WERE BEING ALLOTTED. VW STATES ONLY VIN, MAKE AND MODEL NUMBER ARE NECESSARY FOR REPLACEMENT. IN OUR CASE 2012 PASSAT IS IN QUESTION. VW HAD NO PROBLEM WITH THE DISMANTLING AND SELECTIVE, PRIORITY REPLACEMENT OF AIRBAGS. IS IT TRUE THAT DEALERS IN HOUSTON AREA ARE BEING DISTRIBUTED A VERY LIMITED NUMBER (SINGLE DIGIT) OF REPLACEMENT AIRBAGS AT THE DIRECTION OF NHTSA IN THE HOUSTON 3 MILLION PLUS POPULATION METROPLEX? IS IT TRUE NHTSA IS CONTROLLING THE DISTRIBUTION NUMBER TO EACH DEALER? IS IT T
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
REFERENCE 10967968 GIVE VW CORPORATE 800-822-8987 REQUESTING LOANER CAR DUE TO LACK AVAILABILITY OF REPLACEMENT AIRBAG. SPOKE TO RAHLONDA. I WAS DENIED A LOANER CAR DUE TO THE FACT A "NOT A STOP DRIVE ISSUED ON VEHICLE". THE SECOND & THIRD NHTSA REFERENCE NUMBER ISSUED RECEIVED EMAIL 1082444, 10967942. I WAS AGAIN DENIED THE RIGHT TO SPEAK TO CORPORATE MANAGEMENT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE DEALER AND/OR MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. ANOTHER DEALER STATED THAT THE VEHICLE WAS NOT A PRIORITY AS OF YET. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
RECALL WAS ISSUED IN SEPTEMBER OF 2015 AND ITS MARCH OF 2017! IT IS AN AIR BAG, QUITE AN IMPORTANT SAFETY FEATURE!
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER HAD NOT RESPONDED AFTER SEVERAL CALLS AND INDICATED THAT THEY WOULD FOLLOW-UP TO DETERMINE WHEN AN APPOINTMENT WOULD BE SCHEDULED. THE CONTACT HAD NOT YET RECEIVED A CALL BACK. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Volkswagen Passat → · Every Passat year → · How the figures are calculated →