2003 Volkswagen Passat complaints

I OWN A 2003 VW PASSAT V6 AWD THAT CURRENTLY HAS ~37000 MILES ON THE ODOMETER. THIS CAR USES AN EXCESSIVE AMOUNT OF OIL EVER SINCE I BOUGHT IT NEW IN 2003. THE LAST ESTIMATE OF OIL CONSUMPTION (JULY 25, 2007), WAS ~0.75 QUART PER 600 MILES, WHICH IS WHAT THE DEALER AND VW HAVE SAID IS WITHIN THE FACTORY SPECIFICATION OF 1 QUART PER 1000 MILES. HOWEVER, NEITHER THE DEALER NOR VW WILL PROVIDE ME WITH WRITTEN EVIDENCE OR BULLETINS DESCRIBING THESE SPECIFICATIONS. IN MY OPINION, THIS IS EXCESSIVE OIL CONSUMPTION, WHICH REFLECTS AN UNDERLYING DEFECT IN THE DESIGN/FUNCTION OF VW ENGINES. APPARENTLY, I AM NOT THE ONLY ONE WITH THIS COMPLAINT AS SEVERAL OF THE BULLETIN BOARDS AND INTERNET DISCUSSION GROUPS HAVE SIMILAR POSTINGS. THIS OIL CONSUMPTION PROBLEM MAY ALSO BE RELATED TO THE ACCUMULATION OF "ENGINE SLUDGE," WHICH APPARENTLY LED VW TO EXTEND THE WARRANTY ON CERTAIN MODELS. I DO NOT KNOW WHETHER THIS TYPE OF PROBLEM FALLS WITHIN THE PURVIEW OF THE NHSTA, BUT I AM FILING THIS AS A COMPLAINT AND REQUESTING FURTHER INVESTIGATION. *TR

I WAS DRIVING EAST ON ATLANTIC AVENUE IN DELRAY BEACH, FL., I MADE A LEFT TURN ONTO N.E. 4TH AVENUE AND WITHIN A FEW YARDS THE CAR STALLED IN THE MIDDLE OF THE STREET. FORTUNATELY I WAS NOT TOO FAR FROM THE FOUNTAIN SQUARE PARKING LOT SO I PUSHED THE CAR INTO THE PARKING LOT TO PREVENT AN ACCIDENT.

DRIVER WAS ON DAILY COMMUTE TO WORK, STOPPED AT AN INTERSECTION. A LOUD BANG WAS HEARD BY THE DRIVER AND WHEN THE DRIVER EXITED THE CAR TO SEE WHAT HAD HAPPENED, A BYSTANDER IMMEDIATELY YELLED TOWARD THE DRIVER TO WARN THEM THAT THE CAR WAS ON FIRE. DRIVER WAS ABLE TO MAKE IT OUT OF CAR SAFELY, WITH MINOR INJURIES INCURRED AS A RESULT OF TRYING TO PUT OUT THE FIRE. THE FIRE ITSELF WAS LIMITED TO THE ENGINE COMPARTMENT, HOWEVER AS A RESULT THE ENTIRE ENGINE AND ENGINE COMPARTMENT WERE DESTROYED AND THE CAR WAS CONSIDERED A TOTAL LOSS BY INSURANCE. SINCE THE DEFECTIVE COMPONENT(S) AND SURROUNDING AREA INVOLVED IN THE DEFECT WERE COMPLETELY DESTROYED, THERE WAS NO PARTS TO REPAIR OR REPLACE. *JB

TWICE, THE REAR BRAKE LIGHTS REMAINED ON UNCONTROLLABLY - INTERMITTENTLY AT FIRST, THEN PERMANENTLY. THIS FAILURE WAS TROUBLE-SHOT AND REPAIRED BY THE DEALER BOTH TIMES. IN EACH CASE, THE BRAKE LIGHT SWITCH HAD FAILED. FROM STUDYING THE SWITCH PART NUMBERS, IT APPEARS THE SUFFIX HAS ALSO TWICE CHANGED TO A LATER VERSION - ALTHOUGH I DON'T BELIEVE THEY WERE INSTALLED IN THAT ORDER IN MY CAR (SEE PN'S BELOW). I BELIEVE I HAVE THE LATEST VERSION CURRENTLY INSTALLED. THIS IS AN UNACCEPTABLE FAILURE MODE, AS IT NOT ONLY IS A SAFETY ISSUE (DRIVING AROUND WITH BRAKE LIGHTS CONTINUOUSLY ON, BUT IF LEFT ON FOR PROLONGED PERIOD, THE REAR BRAKE LIGHT BULB SOCKETS GET EXTREMELY HOT AND IN MY OPINION HAVE A GOOD CHANCE TO MELT THE PLASTIC SOCKET/REFLECTORS AND POSSIBLY CATCH FIRE. MORE IMPORTANTLY, THE ABS AND CRUISE CONTROL BECOME INOP, THE THROTTLE BODY ALIGNMENT IS DISTURBED CAUSING THE CAR TO BEHAVE TERRIBLY ON ACCELERATION AND MANY CEL-TYPE LIGHT ILLUMINATE ON THE INSTRUMENT PANEL. FAILURES OCCURRED: 1ST TIME: @ 34540MI, 4/7/2005. 2ND TIME: @ 49,746MI, 5/24/2006. ORIG S/W PN 3B094551A (FROM FACTORY). 2ND S/W/1ST REPLACEMENT PN 3B0945511_ (ASSUME BASIC PN), 3RD S/W/2ND REPLACEMENT PN 3B0945511B). I HAVE NEVER HAD TO CHANGE THE BRAKE LIGHT SWITCH ON MY 1984 VW SCIROCCO - I'M THE ORIGINAL OWNER AND HAD DRIVEN IT OVER 174K MILES! A FAILED BRAKE LIGHT SWITCH ON THIS PASSAT HAS MUCH GREATER IMPACT (LIGHTS, ABS, THROTTLE, CRUISE CONTROL) WHEN IT FAILS THAN IT WOULD ON THE SCIROCCO (JUST LIG

A WATER LEAK IN EITHER THE SUNROOF DRAINAGE TUBES OR POLLEN FILTER CAUSED 2" OF WATER TO FILL THE PASSENGER FRONT/REAR OF MY 2003 VW PASSAT. THERE IS CURRENTLY A TERRIBLE SMELL OF MOLD/MILDER IN THE VEHICLE. UPON RESEARCHING THIS PROBLEM ON THE INTERNET, IT WAS FOUND THAT NUMEROUS VW OWNERS HAVE THE SAME PROBLEM. *JB

WAS TOLD BY VOLKSWAGEN AMERICA THAT THE PASSAT 2003 DID NOT FALL UNDER THIS RECALL. THIS VEHICLE HAS THE EXACT SAME FAILURE. ANY HELP WOULD BE APPRICATED IN GETTING THIS COVERED. ESULTS : | ALL RECORDS DISPLAYED AKE : VOLKSWAGEN MODEL : PASSAT YEAR : 2003 MANUFACTURER : VOLKSWAGEN OF AMERICA, INC NHTSA CAMPAIGN ID NUMBER : 07V063000 MFR'S REPORT DATE : FEB 15, 2007 COMPONENT: EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH POTENTIAL NUMBER OF UNITS AFFECTED : 1002000 . *AK

OIL SLUDGE BUILD UP. STOP ENGINE LIGHT CAME ON. IMMEDIATELY TOOK CAR TO DEALERSHIP AND LEARNED THAT IT WAS AN OIL PRESSURE ISSUE TO SLUDGE. VOLKSWAGEN HAD ISSUED AN EXTENDED WARRANTY. HOWEVER, THEY REQUIREED COMPLETE RECORDS WHICH MOST PEOPLE DID NOT KEEP. THERE WERE NUMEROUS COMPLAINTS WITH REGARD TO THIS ISSUE. WONDERING WHY A RECALL HAS NOT BEEN IMPOSED GIVEN THE EXPENSE TO CONSUMER'S FOR SOMETHING THAT WAS OBVIOUSLY A MANUFACTURER'S DEFECT. CONSUMER PROTECTION SHOULD BE FIRST PRIORITY.*AK

BREAK LIGHT SWITCH STOPPED WORKING UNKNOWINGLY. *AK

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. AFTER PARKING THE VEHICLE, THE CONTACT NOTICED THAT THE BRAKE LIGHTS WERE ILLUMINATED. THE LIGHTS FAILED TO DIM. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA RECALL # 07V063000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). THE CURRENT AND FAILURE MILEAGES WERE 35,000.

I HAVE A 2003 VW PASSAT AND AM ORIGINAL OWNER. I'VE HAD THREE LEAKS INTO THE FRONT RIGHT FLOORBOARD IN THE PAST SIX MONTHS FROM EITHER A SUNROOF DRAIN LINE OR A AIR CONDITIONER, DEPENDING ON THE REPAIR PERSON YOU TALK TO. THE LEAKS HAVE OCCASIONALLY PRODUCED SO MUCH WATER THAT IT HAS GONE TO RIGHT BACK FLOORBOARD. MY TRUNK HINGES ARE BROKEN. MY HOOD LIDS ARE BROKEN. THE PLASTIC ON THE INTERIOR IS WORN OFF. THE ASHTRAY IN BACK FELL APART. THEY CAN'T SEEM TO GET THE ALIGNMENT RIGHT SO I KEEP GOING THROUGH TIRES AND THE TIRES I DO HAVE SOUND UNEVEN WHEN I ROTATE THEM, MAKING ME THINK THERE'S A PROBLEM. NOW MY BRAKE LIGHTS ARE OUT. IT'S NOT A FUSE BUT APPARENTLY A SWITCH. BUT MY CAR ISN'T COVERED BY A RECALL THAT VW HAS ON A BUNCH OF OTHER MODELS. THERE'S A DEFECT INVESTIGATION INTO FIRES IN THE ENGINE AND A RECALL ON SLUDGE. THIS CAR IS AN ACCIDENT WAITING TO HAPPEN AND IT'S VERY POORLY ENGINEERED. ONE THING AFTER ANOTHER AND VW NATIONAL IS NO HELP. I'M ABANDONING THE CAR TODAY, TRADING IT IN FOR SOMETHING ELSE. WILL NEVER BUY A VW AGAIN. NO CAR SHOULD HAVE THIS MANY ISSUES AT 4 YEARS OLD. AND THE ISSUES STARTED AT 3 YEARS OLD. *TR

WHILE PULLING THE DIPSTICK OUT OF THE ENGINE IN ORDER TO CHECK THE OIL, THE PULL RING/HANDLE BROKE OFF. I CONTACTED MY DEALER FOR A REPLACEMENT AS THE CAR IS STILL UNDER A BUMPER TO BUMPER WARRANTY. THE DEALER INFORMED ME THAT BECAUSE I PULLED THE DIPSTICK OUT OF THE ENGINE RATHER THAN A DEALER SERVICE DEPARTMENT, THE WARRANT IS NOT APPLICABLE. IN EFFECT, THE DEALER TOLD ME THAT THEY MUST DO ALL OF THE OIL LEVEL CHECKS, OTHERWISE I DO NOT HAVE A WARRANTY ON THE COMPONENTS AFFECTED. I APPEALED TO CUSTOMER SERVICE AND THEY CONFIRMED THE DEALER'S DECISION. THE CONSEQUENCE OF THE FAILURE IS THAT THE OIL LEVEL, NECESSARY TO ENSURE SAFE OPERATION OF THE CAR, CAN NOT BE CHECKED.

REGARDING RECALL 07V063000. I OWN A 2003 VOLKSWAGEN PASSAT THAT HAD THE EXACT SAME PROBLEM WITH THE BRAKE LIGHT SWITCH. THE BRAKE LIGHTS CAME ON AND STAYED ON ALL DAY. I HAD NO IDEA THERE WAS A PROBLEM. I PARKED THE CAR, AND THE BRAKE LIGHTS STAYED ON ALL NIGHT AND DRAINED THE BATTERY. THE DEALERSHIP REFUSED TO HONOR THE RECALL, STAYING VEHICLE WAS EXCLUDED FROM THE RECALL DUE TO THE VIN. I HAD TO PAY THE REPAIR COSTS OUT OF POCKET AND VOLKSWAGEN CORPORATE REFUSED TO REIMBURSE ME. *AK

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE DRIVING 30 MPH, THE CONTACT SMELLED A GASEOUS ODOR. THE WINDOWS WERE ROLLED UP AND THE AIR CONDITIONER WAS ACTIVATED. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THERE WAS A LEAK IN THE FUEL LINE UNDER THE HOOD. THE FAILURE WAS CAUSED BY A CRACKED FUEL LINE HOSE. THE CURRENT AND FAILURE MILEAGES WERE 67,000.

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT HAS HAD THE VEHICLE REPAIRED, HOWEVER, SEVERAL FAILURES CONTINUE TO RECUR. THE FAILURES INCLUDE THE INSTRUMENT PANEL LIGHTS, CRUISE CONTROL, HEATED SEATS, THE REGULATOR PIN IN THE PASSENGER SIDE REAR WINDOW, THE GLOVE COMPARTMENT, AND THE HEAD LIGHTS. THE FAILURES WERE NOTICED WHILE DRIVING 40 MPH. THE CURRENT MILEAGE IS 109,000 AND FAILURE MILEAGE WAS 80,000.

THE BRAKE LIGHT STAYS ON EVEN AFTER I SHUT OFF THE CAR, GET OUT, AND LOCK THE DOOR. THERE HAS BEEN A JETTA RECALL FOR THIS PROBLEM, BUT WHEN I CALLED THE MANUFACTURER TO ASK ABOUT THE ISSUE IN REGARD TO PASSATS, I WAS ASKED FOR MY VIN, THEN TOLD THAT THERE WAS "NO CAMPAIGN" (I.E. NO RECALL) FOR MY CAR AT THIS TIME. FURTHER, I WAS TOLD THAT THEY DID NOT KNOW OF THIS BEING AN ISSUE FOR PASSATS. YET I JUST RAN A GOOGLE SEARCH ON THE PROBLEM AND SAW BULLETIN BOARD POSTINGS FROM OTHER PASSAT OWNERS WHO HAVE HAD THIS PROBLEM. IF IT'S DANGEROUS FOR JETTAS, IT'S ALSO DANGEROUS FOR PASSATS. VW DID THIS BEFORE WITH ANOTHER SAFETY RECALL--SAME KIND OF CORPORATE IRRESPONSIBILITY, WAITING UNTIL THE NHTSA GOT INVOLVED. THIS IS UNCONSCIONABLE! AGAIN, IF THE SITUATION IS DANGEROUS FOR JETTA OWNERS, THEN IT'S DANGEROUS FOR PASSAT OWNERS WHO ARE CLEARLY HAVING THE SAME PROBLEM!!

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT HIS BRAKE LIGHTS REMAIN ILLUMINATED WHILE DRIVING AND FAIL TO DIM. THE CURRENT MILEAGE IS 66,346 FAILURE MILEAGE WAS 65,500.

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE DRIVING 5 MPH, THE VEHICLE LOST POWER AND COMPLETELY SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE CAUSE OF FAILURE WAS THE FUEL PUMP. THE CONTACT CONDUCTED RESEARCH ON HIS VEHICLE AND FOUND THAT THERE WERE RECALLS ON THE FUEL PUMP FOR THE 2003 VOLKSWAGEN PASSAT. HE NOTIFIED THE MANUFACTURER WHO STATED THAT THE RECALLS APPLIED TO VEHICLE'S MADE BETWEEN SEPTEMBER 2002 THROUGH MARCH 2003. THE CONTACT'S VEHICLE WAS MADE IN APRIL, THEREFORE EXCLUDING IT FROM THE RECALL. HE BELIEVES THAT HIS VEHICLE IS INCLUDED IN THE RECALL. THE CURRENT MILEAGE IS 52,000 AND FAILURE MILEAGE WAS 52,00 UPDATED 02-01-08. *KB

WHILE DRIVING 60 MPH ON HIGHWAY, CAR STALLED AND WOULD NOT RESTART. DEALERSHIP REPLACED FUEL PUMP TO REMEDY FAILURE. OLD PART IS AVAILABLE. *TR

VEHICLE STALLED AT VERY BUSY INTERSECTION AND WOULD NOT START. HAD TO BE PUSHED TO THE SIDE OF ROAD THROUGH TRAFFIC AND TOWED TO DEALERSHIP. FUEL PUMP WAS FOUND TO HAVE FAILED AND NEEDED TO BE REPLACED AT A TOTAL COST OF OVER $900.00 WITH COST OF RENTAL VEHICLE. *TR

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. ON MAY 28, 2007, THE CONTACT STATED THAT THE SUNROOF EXPLODED, SPLATTERING GLASS ALL OVER THE VEHICLE AND INTO THE PASSENGER COMPARTMENT. THE FAILURE OCCURRED WHILE DRIVING 55 MPH. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 57,805 AND FAILURE MILEAGE WAS 57,749.

I FINANCED A 03 PASSAT GLS 1.8T IN JAN OF 05 A YEAR LATER IT STOPPED RUNNING. WHEN I TOOK IT TO THE DEALER IT WAS OIL SLUDGE. THE ENGINE HAS A WARRANTY FOR SLUDGE FOR UNLIMITED MILEAGE FOR 8YRS. THE CAR NEEDED A NEW ENGINE DUE TO THE SLUDGE. VW REFUSED TO REPLACE THE ENGINE STATING THAT I DID NOT HAVE ENOUGH PROOF OF MAINTENANCE DONE TO THE VEHICLE. WHICH STATEMENT IS FALSE. THE VEHICLE HAD ALL MAINTENANCE DONE IN THE TIME THAT CORRESPONDED, I HAD PROOF OF THEM WHICH I SUBMITTED. THEREFORE I HAVE SPENT 4 MONTHS MAKING PAYMENTS TOWARDS A VEHICLE THAT CAN NOT BE USED. NOW I HAD NO CHOICE BUT TO REPLACE THE ENGINE MYSELF SINCE VW REFUSED TO SOLVE THE SITUATION. *TR

THE VEHICLE WAS TRAVELING AT 60 MPH ON THE ROAD AND THEN IT STARTED TO SHAKE AND LOST POWER. THE VEHICLE CHECK ENGINE LIGHT CAME ON AND STARTED TO BLINK. THE INCIDENT NEARLY CAUSED AN ACCIDENT AS OTHERS VEHICLES WERE TRYING TO AVOID COLLISION WITH THIS CAR. THE DEFECT WAS THE IGNITION COIL FOR CYLINDER NUMBER 2.*AK

BRAKE LIGHTS WILL NOT GO OUT EVEN AFTER CAR IS OFF. *JB

THE BRAKE LIGHT SWITCH ON MY 2003 VOLSWAGEN PASSAT HAD FAILED SOMETIME BEFORE I PURCHASED THE CAR. IT WAS PURCHASED ON APRIL 23, 2007. THIS FAILURE CAUSED THE BRAKE LIGHTS NOT TO LIGHT WHEN THE BRAKE WAS PRESSED AND THE CRUISE CONTROL NOT TO FUNCTION. THE CAR WAS REPAIRED AT A COST OF $129.00 USING A REPLACEMENT BRAKE SWITCH. *JB

I HAD TAKEN MY CAR TO THE DEALER TO REPLACE A FUEL PUMP. WHEN THE CAR WAS RETURNED TO ME THERE WAS A HOLE BURNED INTO THE DRIVER SIDE SEAT. THE REP AT THE DEALER SAID THE SEAT WARMER IN THE DRIVER SIDE SEAT HAD BURNED COMPLETELY THROUGH THE SEAT. HE HAD SEEN IT HAPPEN BEFORE. BUT MY SEAT WARMER WAS NOT ON AT THE TIME. I DON'T NEED TO USE IT IN SOUTHERN CALIFORNIA WEATHER. THE PROBLEM WILL NEED TO BE FIXED BUT THE MANUFACTURER SHOULD BE MADE TO COVER THE COST. *JB

2003 VW PASSAT GLX 4 MOTION BRAKE LIGHTS STUCK ON, DRAINS BATTERY WHEN PARKED, UNSAFE TO DRIVE AS NO INDICATION OF BRAKING TO OTHERS. RECALL FOR THIS COMPONENT ON OTHER MODELS, NOT THIS ONE. CLEARLY DEFECTIVE--MANY OTHER OWNERS AFFECTED. SEE MULTIPLE ONLINE SOURCES INCLUDING: HTTP://FORUMS.VWVORTEX.COM/ZEROTHREAD?ID=3196572 *TR

CAR BRAKE LIGHT SWITCH FAILURE. *TR

TL* - THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT WITH A CURRENT MILEAGE OF 52,000 MILES. THE BRAKE LIGHTS WERE NOT FUNCTIONING, AFTER CHECKING THE FUSE THE CONTACT FOUND NO FAILURE. THE VEHICLE WAS THEN TAKEN TO THE DEALER, LIVINGSTON VOLKSWAGEN, AND THE BRAKE LIGHT SWITCH WAS REPLACED. THE CONTACT HAD TO PAY FOR THE REPAIR, BUT WAS TOLD BY THE MANUFACTURER BEFORE GOING TO THE DEALER, THAT IT WOULD BE FREE. WHEN THE CONTACT CALLED THE MANUFACTURER BACK HE WAS TOLD THAT THE VEHICLE WAS NOT UNDER RECALL. *AK

THE SEAT HEATER THAT COMES WITH THIS MODEL CAR, SHORTED OUT WHILE I DRIVING THE CAR. IT BURNT THROUGH THE LEATHER SEAT, MY TROUSERS AND BURNT MY WALLET. AT NO TIME WAS THERE AN OPEN FLAME. IF IT WASN'T FOR MY WALLET, I PROBABLY WOULD HAVE BEEN BURNT. IF MY PANTS WERE FLAMABLE, I WOULD HAVE HAD A MAJOR PROBLEM. THE VOLKSWAGEN DEALER WILL REPLACE THE DEFECTIVE, DRIVER SIDE , HEATED SEAT AT NO CHARGE.*AK

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2003 VOLKSWAGEN PASSAT WITH 7000 FAILURE MILEAGE THE BRAKE LIGHTS INTERMITTENTLY TURNED OFF. ALSO, THE DRIVER'S SIDE FRONT HEADLIGHT TURNS OFF, THE REAR PASSENGER SIDE WINDOW, AND THE HORN DID NOT OPERATE. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES, BUT THEY STILL COULD NOT DETERMINE THE CAUSE OF THE PROBLEMS. THE CURRENT MILEAGE WAS 105,944. *AK

MY VEHICLE, A 2003 VW PASSAT IS NOT CURRENTLY INCLUDED IN YOUR CAMPAIGN 07V063000. IT SHOULD HAVE BEEN. I HAVE HAD THE BRAKE LIGHT SWITCH REPLACED (AND CHARGED TO HAVE IT REPLACED) TWICE OVER THE LAST YEAR AND A HALF. I EXPERIENCED ALL OF THE CONSEQUENCES IDENTIFIED IN YOUR SUMMARY DESCRIPTION. MOST FREQUENTLY THE BRAKE LIGHTS WOULD STAY ON WHILE DRIVING, AS WELL AS WOULD REMAIN ON ONCE PARKED IN MY GARAGE. HOW DO I GET THE PASSAT'S INCLUDED? *JB

DASHBOARD SERVICE LIGHT BEGAN FLASHING, CAR BUCKED AND RAN ON REDUCED POWER ONLY. TOWED THE UNIT TO PATRICK MOTORS VW IN AUBURN MA. DX WAS IGNITION COILS AND PLUGS NEEDED. COST ME $365.00 TO REPAIR. I ARGUED THAT THE PAYMENT WAS ON THEM BASED ON THE FEB. 2003 VW SERVICE CAMPAIGN WHICH DICTATED THAT MY MODEL WAS INVOLVED IN DEFECTIVE COIL INSTALLATION AT THE FACTORY. I EVEN CALLED THE VW TOLL-FREE CUSTOMER CARE AND WAS TOLD THAT MY CAR'S VIN FAILED TO MATCH THE DEFECTIVE GROUP. OBVIOUSLY I CANNOT UNDERSTAND WHY IT WOULD BE EXCLUDED FROM THE DEFECTIVE GROUP WHEN THE COIL COMPONENTS HAVE TO BE REPLACED AT 62000 MILES. I WOULD EXPECT SUCH A REPAIR AT 100,000 MILES. THIS UNIT IS A 1.8T 2003 VW PASSAT. *JB

AUTO: 2003 VW PASSAT. PROBLEM: LIFTGATE HINGES REQUIRED HIGH EFFORT TO OPEN OR CLOSE - LID FELT LIKE 100 LBS BREAKS AFTER CLOSING. *AK

THIS CAR WAS PURCHASED NEW IN FEB 2003. TWO IGNITION COILS REPLACED. I AWAIT THE BILL FOR THE REMAINING 2 COILS THAT WILL LIKELY GO BAD. THE DEALERSHIP ADVISED ME THAT THIS HAD BEEN RECALLED ON THE 2001-2002 MODELS. I AM PERPLEXED BY THIS INFORMATION BEING I SEE NO RECALLS ON IGNITION COILS, BUT I DO SEE A HOST OF COMPLAINTS. *JB

VEHICLE BATTERY GOES DEAD IF CAR SITS FOR MORE THAN 3 DAYS WITHOUT BEING STARTED. ALTERNATOR WIRING HARNESS HAS BEEN REPLACED ONCE. BATTERY HAS BEEN REPLACE 5 TIMES IN 6 MONTHS. DEALER CAN NOT FIND ANYTHING THAT IS DRAINING THE BATTERY AND INSISTS THAT "NOTHING IS WRONG WITH THE CAR AND THAT IT IS PERFECTLY NORMAL (EXCEPT FOR A DEAD BATTERY) FOR THIS TO HAPPEN. "JUST START THE CAR EVERY 1-2 DAYS" IS THEIR REMEDY. I HAVE NEVER HEARD OF ANYTHING SO LAME IN MY LIFE!! *JB

HEADLIGHTS FAILS PROPER FUNCTION. THEY HAVE BEEN REPLACED. SEAT BELTS AND SUN ROOF DO NOT WORK PROPERLY. ENGINE REPLACED; STEERING WHEELS - CAR PULLS TO THE RIGHT EVERYTIME AN ALIGNMENT WAS DONE AND THEY CALIBRATED THE WHEELS. - PROBLEM CONTINUED - THIS PROBLEM CAUSED THE TIRES TO BE DESTROYED IN A FEW KMS - LESS 20 000; WATER INFILTRATION - FOR NOW IT IS FIXED; TRUNK WAS HARD TO OPEN AND CLOSE - PROBLEM FIXED. FRONT DOORS VIBRATED - THE RUBBER OF THE DOORS ARE BEING EXHIBITING SIGNS OF DAMAGE; THE FRONT GLASS ( WINDSCREEN ) ISN'T FROM THE SAME YEAR OF ALL THE OTHERS. *JB

I BROUGHT MY 2003 PASSAT GLX SEDAN INTO DEALERSHIP BECAUSE CAR WAS JERKY WHEN THE BRAKES WERE APPLIED. CAR HAS 41,214 MILES ON IT, 90% HIGHWAY. DEALER INFORMED ME THAT THE REAR BRAKE ROTORS WERE WARPED AND HAD TO BE REPLACED ALONG WITH PADS. DEALER INFORMED THAT PASSAT ROTORS COULD NOT BE TURNED IN LIEU OF REPLACEMENT. FROM OTHER COMPLAINTS I VIEW, IT APPEARS THIS IS A DEFECT IN THE ROTORS. *JB

FUEL PUMP FAILED AT 75K MILES. MY VIN IS WITHIN THE RECALL RANGE FOR 06V017000 BUT I WAS REFUSED RECALL SERVICE AS VW CLAIMS MY VEHICLE IS NOT AFFECTED. I CONTACTED VW WHEN THE RECALL WAS ANNOUNCED AND WAS INFORMED OF THIS FACT. THE VW DEALER REPLACED THE FUEL PUMP BUT INFORMED ME AGAIN THAT THE REPLACEMENT WAS NOT COVERED. AS A FUEL PUMP SHOULD LAST MUCH LONGER THAN 75K MILES, I FEEL THAT MY VEHICLE WAS MISIDENTIFIED AND SHOULD BE COVERED. *JB

MY 2003 VOLKSWAGEN PASSAT WAGON GLX HAD A BRAKE LIGHT PROBLEM IDENTICAL TO THAT FOUND ON THE NEW (FEB 07) VW RECALL FOR SEVERAL OTHER MODELS. HOWEVER, THE PASSAT WAS NOT ON THE RECALL LIST. THE BRAKE LIGHTS WOULD REMAIN ON AT RANDOM TIMES AND WITHOUT WARNING, OVER SEVERAL MONTHS. NHTSA AND VW SHOULD STRONGLY CONSIDER RECALLING THE PASSAT ALONG WITH THE OTHER VW MODELS BECAUSE THE PASSAT HAS THE SAME SAFETY CONCERNS. I TRADED MY CAR IN BUT OFFER THIS INFO TO HELP OTHER VW OWNERS. *JB

TL*- THE CONTACT STATED THAT HIS 2003 VOLKSWAGEN PASSAT GLX, FUEL PUMP FAILED ON 02/23/07. HE STATED THAT WHILE DRIVING VEHICLE AT A SPEED OF 45 MPH ON CLEAR DAY IN THE CENTER LANE THE VEHICLE LOST POWER. HE STATED THAT THE VEHICLE STOPPED IN THE MIDDLE OF THE EXPRESSWAY AND COULDN'T GE THE VEHICLE TO START BACK UP. HE AND OTHER WITNESS HELP PUSH VEHICLE UP THE HILL TO THE SIDE OF THE ROAD. THE CONTACT HAD THE VEHICLE TOWED TO THE VOLKSWAGEN DEALERSHIP. THE CONTACT STATED THAT THE DEALERSHIP INFORMED HIM THAT THE FUEL PUMP HAD FAILED AND NEEDED TO HAVE FUEL PUMP REPLACED. THE CONTACT FOUND A RECALL FOR THE SAME YEAR, MAKE AND MODEL WITH CAMPAIGN# 06V017000 FOR THE FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP. THE CONTACT STATED THAT HE CHECKED WITH THE DEALERSHIP AND THEY INFORMED HIM THAT THE VIN DID NOT FALL UNDER THE RECALL. THE CONTACT STATED THE SERVICE MANAGER DID INFORM HIM THAT THEY WILL COVER THE COST OF THE PARTS, BUT HE WOULD BE RESPONSIBLE FOR THE COST OF LABOR $200.00, AND A DIAGNOSTIC COST OF ABOUT $150.00. THE CONTACT STATED THAT HE HAD INFORMED THE DEALERSHIP THAT HE WOULD LIKE TO KEEP THE FUEL PUMP THAT WILL BE REMOVED FROM THE VEHICLE.

BRAKE LIGHTS WILL NOT GO OUT. *JB

FRONT HEADLIGHTS MALFUNCTIONED - REPLACED THEM BUT THEY COULDN'T MAKE THE ALIGNMENT OF THE BEAM. THE CAR RUNS TO THE RIGHT BUT THE WHEELS ARE CALIBRATED AND THE DIRECTION ALIGNMENT IS DONE. THE CAR INFILTRATED WATER INSIDE THE CAR AND TRUNK. SUNROOF MALFUNCTION - OPENS IN ALL POSITIONS BUT DON'T CLOSE. THE CAR AS THE FRONT GLASS IS FROM 2005 AND ALL THE OTHERS ARE FROM 2002, CONSTRUCTION OF THE CAR 2003. DIESEL ESCAPED FROM THE PUMP. CD CHANGER - 6 CDS AS MALFUNCTION THE RADIO DOESN'T EJECT THE CD'S. THE MOTOR GAG VARIOUS TIMES A CONSTANT ROTATION. THE TRUNK WAS HARD TO OPEN AND CLOSE. THERE ARE OTHER COMPLAINTS.... THE COMPLAINTS BEGIN 15 DAYS FROM THE PURCHASE. *JB

DRIVER'S SIDE SEAT HEATER BURNED HOLE THROUGH SEAT COVER. BURN THROUGH COULD HAVE RESULTED IN PERSONAL BURN, HOWEVER, I STOPPED PRIOR TO ANY INJURY. DEALER IS CONSIDERING REPLACEMENT OF ALL DAMAGED PARTS. *NM

A PROBLEM WITH THE MALFUNCTION OF THE COILS ON THE 03 ENGINES OF VW GL TURBO. THE PROBLEM CAUSES THE ENGINE TO MISFIRE, MAKING ACCELERATIONS DIFFICULT AND CONTINUATION OF THE OPERATION OF THE VEHICLE DANGEROUS. I WAS UNABLE TO CONTINUE DRIVING, HAD TO HAVE IT TOWED AND THEN WAS CHARGED AN EXCESSIVE AMOUNT AT THE DEALERSHIP TO REPLACE THE COILS, EVEN THOUGH THIS PROBLEM HAS BEEN PREVALENT IN THESE ENGINES. *NM

TL*- WHILE THE CONTACT WAS DRIVING THE VEHICLE WITH THE SEAT WARMER ON, IN A 2003 VOLKSWAGON PASSAT, IT BURNED A HOLE ON THE FRONT DRIVER SEAT. THE CONTACT HAD A SLIGHT BURN ON HER COAT AND HAD TO SHUT THE VEHICLE OFF COMPLETELY AND KEPT THE SEAT WARMER ON ZERO IN ORDER FOR THE SEAT NOT TO CONTINUE TO BURN. THE CONTACT CURRENTLY HAS VEHICLE AT DEALERSHIP. THE CURRENT AND FAILURE MILEAGE WERE BOTH 60543 MILES.

MY 2003 VW PASSAT GL SEDAN SPUTTERED, STALLED AND SUBSEQUENTLY CAUGHT FIRE IN THE ENGINE COMPARTMENT AROUND 6:30 PM, JAN 26TH, 2007, IN HOLMDEL NJ, POLICE REPORT # 07-1914 HOLMDEL POLICE DEPT. THE CAR HAS BEEN MAINTAINED WELL BY A LOCAL VW DEALER SINCE PURCHASE AND THERE HAS BEEN NO MODIFICATIONS MADE, NOR ANY SIGNS OF TROUBLE PRIOR TO THE INCIDENT. THE FIRE WAS VERY EXTENSIVE AND PUT OUT BY HOLMDEL NJ FIRE DEPT AND THE CAR IS TOTALED. THE SYMPTOM JUST PRIOR TO STALLING IS CONSISTENT WITH IGNITION COIL FAILURE WHICH WAS RECALLED BY VW UNTIL 2002 MODEL YEAR, I.E., ENGINE WARNING LIGHTS, SPUTTERING, SMOKES UNDER HOOD AND THOUGH EXHAUST AND FINAL STALL. THE ENGINE STALL NEARLY CAUSED COLLISION DUE TO THE LOSS OF STEERING BOOST AND THE FIRE WAS RAPID AND LARGE. THUS, I FEAR A LESS FORTUNATE COMBINATION OF CIRCUMSTANCE MAY LEAD TO INJURY OR WORSE TO OTHER PASSENGERS OF CARS WITH VW/AUDI 1.8T ENGINES SUCH AS PASSAT, ZETA, A4, GOLF, ETC.. *NM

ON THE 22 JANUARY I PICKED MY CAR UP FROM THE VW DEALERSHIP WHERE I HAD IT REPAIRED. I HAD TOLD THE DEALER TO REPLACE THE TIMING BELT, WATER PUMP, BELTS, SPARK PLUGS, BRAKES AND ROTORS AND THE 95,000 MAINTENANCE ON THE CAR. THIS COST ME WELL OVER A THOUSAND DOLLARS, I SUPPLIED BRAKES AND ROTORS AND SPARK PLUGS. THE CAR RAN OKAY BUT I BEGAN TO SMELL OIL BURNING AND WHENEVER I UNLOCKED MY CAR TO GET IN IT WOULD LOCK AUTOMATIC AND THEN WHEN I STARTED IT THE ALARM WOULD GO OFF. I CALLED THE DEALERSHIP ABOUT THE OIL SMELL AND THEY HAD ME BRING IT BACK IN TO LOOK AT. AT THAT TIME THEY SAID THERE WAS A SMALL LEAK AND THEY WOULD CLEAN IT AND TIGHTEN THE BOLTS, THIS WAS ON FRIDAY JANUARY 26TH. ON MONDAY JANUARY 29TH I WAS TRAVELING AND WHEN I PULLED ON TO THE 4 LANE HIGHWAY AND ACCELERATED THE ENGINE LIGHT BEGAN TO FLASH ON AND OFF, SO I PULLED TO THE SIDE OF THE ROAD AND THE CAR DIED. AFTER A FEW MINUTES I WAS ABLE TO RESTART IT BUT IT RAN VERY ROUGH. THE STATE HIGHWAY PATROL CALLED A TOW TRUCK AND IT WAS TOWED TO THE VOLKSWAGEN DEALER. THE NEXT DAY THEY INFORMED ME THAT AN IGNITION MODULE HAD GONE OUT AND THAT IT WOULD COST ME 30 SOME DOLLARS A PIECE TO REPLACE THEM AND THEY RECOMMENDED REPLACING THEM ALL. WHEN I ASK THEM ABOUT THE RECALL THEY TOLD ME THAT VOLKSWAGEN WAS INTO THE K'S ON THESE AND MY WAS BEFORE THAT. I HAD ASK THEM ABOUT THIS WHEN I RECEIVED THE RECALL LETTER FROM VWOFA, AND WAS TOLD THAT THEY WOULD CHECK IT. I'M NOT SURE WHETHER THEY DID OR NOT. *NM

WHILE PULLING OUT OF MY GARAGE THIS MORNING, I SMELLED SOMETHING BURNING. I EXITED MY VEHICLE AND NOTICED MY FRONT HEATED SEAT BURNED THROUGH THE FABRIC AND CAUGHT FIRE (SMALL FLAME). I HAD TO PUT IT OUT WITH MY HAND. AFTERWARDS, I NOTICED THE SEAT SPARKING. I CALLED THE DEALERSHIP AND THEY SAID TO BRING IT IN FOR REVIEW BY THE SERVICE MANAGER. IT WAS ON THE 2ND SETTING AND ALSO BURNED ON MY JACKET. *JB

AT 40K MILES THE LOW OIL PRESSURE INDICATOR LIGHT CAME ON, AT DEALERSHIP THE TECHNICIAN "COULD NOT DUPLICATE CONCERN." AT 42K MILES THE CAR STOPPED WORKING WHILE ON THE FREEWAY. ONCE TOWED TO THE DEALERSHIP, THE TECH TRIED TO IDENTIFY THE PROBLEM. AGAIN, IN THE INVOICE WAS NOTED THAT HE REMOVED THE OIL CAP AND NOTED "A LOT OF BURNED OIL ON UNDER-SIDE OF CAP AND ON OIL DEFLECTOR TRAY." YET, THAT WAS NOT PURSUED AS THE TECHNICIAN NOTES ON THE FOLLOWING LINE THAT "CHECKED FURTHER AND FOUND NO FUEL DELIVERY." OIL CHANGE WAS ALSO DONE ON THE CAR W/ A NEW OIL FILTER AND CAR WAS RETURNED. AT 50K MILES LOW OIL PRESSURE INDICATOR LIGHT AGAIN CAME ON. STATED IN INVOICE THAT "DID NOT PERFORM DIAGNOSTIC." TECHNICIAN NOTES IN INVOICE, BASED ON A VISUAL INSPECTION THROUGH OIL CAP YET, THERE APPEARS TO BE OIL SLUDGE BUILD UP. NO DIAGNOSTICS WERE RAN AND NO MENTION OF OIL SLUDGE BEING A KNOWN PROBLEM WITH THE 1.8L TURBO ENGINE IN THE 2003 PASSAT. AT 52K MILES, THE LOW OIL PRESSURE INDICATOR LIGHT YET AGAIN CAME ON, THIS TIME CAR WAS TAKEN TO INDEPENDENT SHOP. THEY RAN DIAGNOSTICS ON OIL PUMP, BASED ON LOW PRESSURE RESULTS, PUMP WAS REPLACED. 16K MILES LATER, LOW OIL PRESSURE INDICATOR LIGHT CAME ON, OIL PUMP IDENTIFIED AS PROBLEM AND REPLACED UNDER PART WARRANTY AT NO COST. ANOTHER 16K MILES LATER, THIS OIL PUMP ALSO FAILED. GARAGE REMOVED VALVE COVER REVEALING EXTENSIVE AMOUNTS OF BURNT OIL CARBON DEPOSITS THAT AS PER THEIR MECHANICS ARE ONLY POSSIBLE FROM A PETROLEUM BASED OIL. I SEEKED A

LAST SUMMER THE FUEL PUMP FAILED ON THE HIGHWAY ON MY 2003 VOLKSWAGEN PASSAT VIN #[XXX]. THE CAR WAS TOWED TO VW AND THE FUEL PUMP WAS REPLACED. DURING A SEARCH ON THE INTERNET FOR RECALLS I NOTICED THAT THERE WAS A RECALL FOR THE FUEL PUMP ON THE CAR. WHEN I LOOKED DEEPER INTO THE RECALL I FOUND THAT MY CAR IS BARELY OUT OF THE VIN # RECALL RANGE. I HAVE ALSO FOUND THAT THIS IS A LARGE PROBLEM WITH OTHER PEOPLE BEING BARELY OUT OF RECALL RANGE. I THINK THAT THE VIN # RECALL RANGE IS OBVIOUSLY SHORT OF WHAT IT SHOULD BE SINCE SO MANY PEOPLE ARE HAVING THIS ISSUE.. THIS IS NOT NORMAL WEAR AND TEAR. VWOA WAS NOT WILLING TO HELP IN THIS MATTER AND I THOUGHT I SHOULD REPORT IT...*NM UPDATED 07/11/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)