Page 3 of 13 · complaints 101–150 of 634

2003 Volkswagen Passat complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Engine and Engine Cooling
Filed Aug 3, 201198,000 milesAZ

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THE TIMING BELT COULD NOT BE ADJUSTED. THE CHECK ENGINE LIGHT ILLUMINATED BECAUSE OF THE TIMING CHAIN FAILURE WHICH ALSO CAUSED DAMAGE TO THE IGNITION COIL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THE TIMING CHAIN WAS DESIGNED TO BE A LIFETIME TIMING SYSTEM AND COULD NOT BE ADJUSTED. THE CONTACT WAS UNABLE TO REGISTER THE VEHICLE BECAUSE THE CHECK ENGINE LIGHT WAS ON. THE CONTACT SPOKE TO THE MANUFACTURER WHO STATED THE ONLY THING THAT CAN BE DONE IS TO REPLACE ALL FOUR CAM GEAR ADJUSTERS, CONTROL SOLENOID HOUSING, ADJUSTER BOLTS AND TIMING CHAINS, THE VALVE COVER GASKET AND SEALS, TORQUE CONVERTER BOLTS, EXHAUST GASKETS, INTAKE MANIFOLD GASKETS, INJECTOR SEALS, CHAIN COVER, CHAIN TENSIONERS, REAR MAIN SEAL AND THE THROTTLE BODY GASKETS. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 105,000.

Engine and Engine Cooling
Filed Jul 17, 201186,523 milesHI

I OWN A 2003 VW PASSATT 1.8L TURBO. I PURCHASED THIS CAR BRAND NEW, AND HAVE USED FULLY SYNTHETIC OIL FOR THE ENTIRE LIFE OF THE VEHICLE. FROM READING SEVERAL FORUMS ON THE ISSUE I AM GOING TO REPORT, I DO NOT HAVE A GOLD PLATED RECORD OF ALL OIL CHANGES AND MAINTENANCE. I HAVE CHANGED MY OIL EVERY 3000-5000 MILES. TWO MONTHS AGO, I WAS DRIVING MY CAR WHEN THE STOP ENGINE OIL PRESSURE LIGHT CAME ON. I IMMEDIATELY PULLED OVER AND HAD THE CAR TOWED TO MY MECHANIC, WHO IS A MASTER MECHANIC. THE CAUSE OF THE PROBLEM WAS THE OIL INTAKE TUBE IN THE OIL PAN....IT WAS COMPLETELY CLOGGED UP AND NO OIL WAS GETTING THROUGH IT. I PAID FOR PARTS AND LABOR FOR HIM TO MAKE THE REPAIRS AND IT COST ME $2500 DOLLARS. I WOULD LIKE TO BE REIMBURSED FOR MY COST, AND FIND OUT WHAT VW HAS DONE TO COVER OWNERS FOR THESE REPAIRS? THANK YOU VERY MUCH. *TR

Fuel System, Gasoline
Filed Jul 6, 201187,000 milesNH

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING ODOR OF GASOLINE FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THERE WAS A FUEL LEAK AND THAT THE FUEL TANK NEEDED TO BE REPLACED. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 87,000.

Engine and Engine Cooling › Engine
Filed Jun 20, 2011123,000 milesVA

ENGINE FAILURE. *TT

Fuel System, Gasoline
Filed Jun 13, 2011120,000 milesNC

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHUT OFF WHEN HE NOTICED A STRONG ODOR OF GASOLINE. THE CONTACT ALSO NOTICED GASOLINE LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL LINE INSIDE OF THE FUEL TANK WAS LEAKING. THE CONTACT WAS ALSO INFORMED THAT THE FAILURE WAS NOT THE SAME FAILURE ADDRESSED IN NHTSA CAMPIGN ID NUMBERS: 02V026000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP), 06V017000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP), 07V375000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP), AND 08V156000 (FUEL SYSTEM, GASOLINE:DELIVERY). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.

Fuel System, Gasoline
Filed Jun 6, 2011114,000 milesPA

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED AFTER HE RECEIVED A VOLUNTARY RECALL IN REGARDS TO THE EMISSIONS SYSTEM AND HAVING THE REPAIRS DONE, HE NOTICED THAT THE CHECK ENGINE LIGHT ILLUMINATED FOR APPROXIMATELY 2 1/2 YEARS. THE VEHICLE WAS THEN INSPECTED BY A INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE VALVE ON THE FUEL TANK HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE SINCE THERE WAS A ONE YEAR WARRANTY ON THE VOLUNTARY RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000. UPDATED 07/08/11 *BF UPDATED 3/13/12 *CN

Visibility › Rearview Mirrors/Devices
Filed May 28, 201195,000 milesNY

REAR VIEW MIRROR WAS PULLED OFF WINDSHIELD BY A 2 YR OLD, MIRROR SEPARATED AT THE BALL-AND-SOCKET HINGE WITH THE BASE REMAINING GLUED TO THE WINDSHIELD. NO APPARENT DAMAGE TO THE MIRROR. PUSHING MIRROR BACK TOGETHER SHATTERED THE WINDSHIELD IN THE AREA OF THE MIRROR. IT IS POSSIBLE THAT PULLING THE MIRROR APART HAD ALREADY DAMAGED THE WINDSHIELD (NOT CHECKED BEFORE TRYING TO PUT THE MIRROR BACK TOGETHER). I WOULD HAVE EXPECTED THE MIRROR TO UNGLUE FROM THE WINDSHIELD OR BREAK BEFORE THE WINDSHIELD BROKE. *TR

Fuel System, Gasoline
Filed May 26, 201195,200 milesFL

METAL FUEL LINE IN THE REAR OF THE ENGINE COMPARTMENT DRIPPED GASOLINE ONTO THE EXHAUST SYSTEM BELOW, DESPITE A PATCH THAT A VW MECHANIC HAD INSTALLED EARLIER. FIRST SMELLED GAS IN MARCH AND TOOK IT TO A VW REPAIR SHOP. PATCH WITH CLAMPS WAS ADDED. SMELLED GAS AGAIN IN MAY AND DISCOVERED THE FUEL LEAK. VW CUSTOMER SERVICE SAID THE LEAK WAS NOT A RECALL ISSUE. MECHANIC SAID IT WAS THE RESULT OF A CRACKED FUEL LINE, WHICH HE SAID IS A KNOWN ISSUE WITH OLDER PASSATS.

Engine and Engine Cooling
Filed Apr 20, 2011125,600 milesCA

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE OIL WARNING LIGHT ILLUMINATED. THE CONTACT MOVED OFF THE ROADWAY AND SHUT THE VEHICLE OFF. THE VEHICLE WAS RESTARTED AND DRIVEN A SHORT DISTANCE BEFORE THE FAILURE RECURRED. THE VEHICLE WAS LATER TAKEN TO THE DEALER FOR THE FAILURE AND SHE WAS ADVISED TO CALL BACK AND SCHEDULE AN APPOINTMENT. SHE STATED THAT THE DEALER ADVISED HER THAT THERE WAS A WARRANTY REPAIR DEALING WITH THE OIL SLUDGE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 125,600.

Electrical System
Filed Apr 14, 201163,400 milesNC

MY 2003 VOLKSWAGAN PASSAT WAGON HAS ROOF/CHASSIS DRAINS THAT ARE BACKING UP INSIDE THE VEHICLE CAUSING THE VEHICLE ELECTRONICS TO SHORT OUT AND FAIL. MY REAR DOOR WILL NOT OPEN. THIS IS A SAFETY ISSUE. *TR

Engine and Engine Cooling
Filed Mar 23, 201178,000 milesMO

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT W8. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY CAUSING DIFFICULTY IN THE STEERING. SUDDENLY, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE ENGINE STALLED WHILE ATTEMPTING TO DRIVE ONTO THE EMERGENCY LANE. WITHIN TEN MINUTES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE FAILURE WAS RELATED TO THE CAM SHAFT AND TORQUE. THE TECHNICIAN COULD NOT GUARANTEE THAT THE FAILURE WOULD NOT RECUR AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. THE VIN WAS UNAVAILABLE. UPDATED 06/29/11*LJ UPDATED 1/13/2012 *LN *TR

SteeringCrash
Filed Mar 15, 201195,000 milesCA

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 10 MPH THE STEERING WHEEL LOCKED CAUSING THE DRIVER TO CRASH INTO A FENCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIANS WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 05/03/11*LJ UPDATED 06/20/11*JB

Seats › Front Assembly › Seat Heater/CoolerFire
Filed Mar 14, 201154,000 milesRI

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 55 MPH WITH THE HEATED SEAT ENGAGED, THE CONTACT FELT A BURNING SENSATION COMING THROUGH THE SEAT. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THERE WAS A BURNED HOLE THROUGH THE FRONT DRIVER SEAT AS WELL AS A BURN TO HIS PANTS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED NOR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 54,000.

Power Train › Automatic Transmission
Filed Mar 10, 2011NC

POWER TRAIN LACK OF POWER WHEN PRESSING THE ACCELERATOR MAY HAVE CAUSED AN ACCIDENT, PULLING OUT IN TRAFFIC. THIS WAS DUE TO WATER LEAK IN POLLEN FILTER BOX (CRACKED) WHICH AFFECTED THE SHIFT LOCK SOLENOID, AFFECTING THE TRANSMISSION CONTROL MODULE. 2003 VOLKSWAGEN PASSAT MILEAGE OF 121,000 MILES. NORMALLY GARAGED AND MAINTAINED ACCORDING TO SCHEDULE. AFTER RAIN, FOUND AN INCH OF WATER IN REAR PASSENGER FLOOR. TRANSMISSION NON-FUNCTIONAL, AIR BAG WARNING LIGHT AND OTHER WARNING LIGHTS ON. DEALER SAID THE POLLEN FILTER SEAL WAS NO GOOD AND THAT WATER LEAKED IN AND DESTROYED THE TRANSMISSION CONTROL UNIT WHICH IS LOCATED IN THE FLOOR BEHIND THE PASSENGER SEAT. I HAVE READ MANY ACCOUNTS ON THE INTERNET FROM MANY ANGRY OWNERS OF SIMILAR PROBLEMS WHERE LEAKS FROM THIS SEAL HAVE CAUSED CATASTROPHIC REPAIRS. THE SERVICE MANAGER AT THE VW DEALER TOLD ME THAT CHECKING THE POLLEN FILTER SEAL IS NOT PART OF ANY REGULAR MAINTENANCE AND THAT IN ORDER TO CHECK IT, YOU'D NEED TO DISASSEMBLE QUITE A FEW THINGS IN THE ENGINE COMPARTMENT. WHEN I ASKED HIM HOW AN OWNER COULD POSSIBLY KNOW IF THE SEAL NEEDED REPLACEMENT AND HE REPLIED "YOU FOUND OUT HOW". I AM CLEARLY NOT ALONE IN HAVING EXPERIENCED A FAILURE FROM A PART THAT IS NOT IN ANY WAY MAINTAINABLE (THE POLLEN FILTER SEAL) AND THAT HAS CAUSED MAJOR DAMAGE TO THE CAR. I FEEL THIS IS A CONSUMER ISSUE AND THAT THIS IS A DESIGN DEFECT IN THE PASSAT THAT VW SHOULD COMPENSATE OWNERS FOR. THERE IS NO WAY FOR AN OWNER TO BE ABLE TO AVOID THIS SI

Unknown or Other
Filed Mar 5, 2011163,012 milesNJ

DUE TO A DESIGN FLAW WITH ALL PASSATS 1998 AND UP THEY ARE PRONE TO HAVING MAJOR FAILURE OF TCM TRANSMISSION CONTROL MODULE AS IN CASES OF HEAVY RAIN WATER WILL LEAK INTO PASSENGER FLOOR AREA AND FILL THE TCM WITH WATER HENCE LOCKING TRANSMISSION INTO PARK AND NO LONGER ALLOWING VEHICLE TO BE SHIFTED...

Seat BeltsCrash1 injured
Filed Feb 22, 201186,000 milesGA

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE FRONT END OF HER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. SHE ALSO MENTIONED THAT THE SEATBELTS DID NOT RETRACT ON IMPACT. AS A RESULT, HER HEAD HIT THE STEERING WHEEL, CAUSING A CONCUSSION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 86,000. UPDATED 4/11/2011 *CN THE CONSUMER ALSO STATED THE SEAT BELTS DID NOT LOCK IN TO PLACE. UPDATED 04/22/11

Electrical System
Filed Jan 19, 201189,000 milesCA

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE MALFUNCTION INDICATOR WARNING LIGHT ILLUMINATED INTERMITTENTLY, CAUSING THE VEHICLE TO SHAKE EXCESSIVELY. THE DEALER MADE SIX ATTEMPTS TO DIAGNOSE THE FAILURE BUT TO NO AVAIL. THE MANUFACTURER WAS NOTIFIED WHO CONTACTED THE LOCAL DEALER BUT OFFERED NO ADDITIONAL ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 91,252 AND THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

Electronic Stability Control (esc)
Filed Jan 13, 201185,000 milesNY

AT AROUND 85,000 MILES ABS/TRACTION CONTROL LIGHTS TURNED ON AND PARKING BRAKE LIGHT STARTED FLASHING. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT THE ABS MODULE FAULTED AND NEEDED TO BE REPLACED. *TR

Seats
Filed Jan 7, 2011112,347 milesMA

2003 VOLKSWAGEN PASSAT WAGON WITH CLOTH HEATED SEATS. WHILE USING HEATED SEAT OPTION, FELT BURNING ON RIGHT LEG. FOUND SEAT HEATER HAD MELTED RIGHT BOLSTER OF SEAT CUSHION. *TR

Fuel System, Gasoline
Filed Jan 3, 2011121,752 milesHI

I WAS DRIVING MY VW PASSAT 1.8L TURBO STATIONWAGON AT A SPEED OF 40 MILES PER HOUR AND THE CAR SUDDENLY STALLED WITHOUT ANY WARNING. MY FOUR MONTH OLD BABY WAS IN THE BACK IN HIS CARSEAT AND HAD I BEEN IN A DIFFERENT SETTING WE BOTH COULD HAVE BEEN INJURED OR KILLED. THIS WAS THE FIRST TIME IT HAD OCCURRED AND ONCE I TOOK IT TO THE MECHANIC THE CAR STARTED AND DROVE FINE AND THEY COULD NOT DUPLICATE THE PROBLEM. THEY INFORMED ME THAT IT WAS LIKELY A PARTS RECALL ISSUE: RECALL: 07V375000: FUEL PUMP REPLACEMENT. I CONTACTED VW AMERICA, INC. AND WAS INFORMED THAT WHILE IN FACT THERE WAS SUCH A RECALL FOR 2003 PASSATS, MY VIN NUMBER WAS NOT COVERED IN THE RECALL AND THUS THERE WAS NOTHING THEY COULD/WOULD DO TO HELP ME DESPITE THE FACT THAT THE PROBLEM APPEARS TO BE THE VERY ONE INDICATED IN THE RECALL NOTICE. THIS IS VERY FRUSTRATING AND SCARY. *TR

Electrical SystemFire
Filed Jan 2, 201184,000 milesIL

VW 2003 PASSAT AWD 2.8 L V6 GASOLINE ENGINE...WIFE CALLED ME SAID CAR WAS MISS FIRING BADLY AND THEN SMOKE WAS REPORTED COMING FROM UNDERNEATH CAR. SHE PULLED OVER AND SAW FLAMES COMING FROM UNDERNEATH THE CAR. TURNED CAR OFF AND FIRE LUCKILY WENT OUT...I CHANGED COIL AND PROBLEM WAS FIXED FOR ABOUT THREE MONTHS. NOW CAR IS MISS FIRING AGAIN AND RUNNING ROUGH....I HATE THAT I'VE FIXED THIS SAME COIL THREE TIMES NOW AND IT IS ACTING UP AGAIN... *TR

Electrical System
Filed Dec 29, 201082,000 milesSC

I PURCHASED A 2003 PASSAT 6 MONTHS AGO. I HAVE HAD NOTHING BUT TROUBLE FROM IT. IT IS JUST ONE THING AFTER ANOTHER. I HAVE HAD TO TAKE IT IN TO BE FIXED ABOUT SIX TIMES. I CAN'T EVEN REMEMBER EVERYTHING I HAVE HAD TO HAVE FIXED. I DO REMEMBER THE LAST THING THOUGH. IT WAS THE TAIL LIGHTS, THE TAIL LIGHT WOULD NOT GO OUT EVEN WHEN I HAD NO LIGHTS ON AND EVEN WHEN THE CAR WAS TURNED OFF. MY CAR IS IN THE SHOP AGAIN RIGHT NOW. IT HAS BEEN THERE SINCE MONDAY DECEMBER 27TH. IT IS A FOUR CYLINDER AND HAS BEEN RUNNING ON THREE. I FOUND OUT FOR THE FIRST TIME MONDAY THAT MY CAR HAS 5 RECALLS ON IT. I WAS NEVER NOTIFIED OF NONE OF THEM. AFTER LEAVING IT FOR ALL THE RECALLS TO BE FIXED, I HAD TO RENT A CAR FOR 30.00 TO GET HOME. NOW I HAVE NO WAY TO PICK UP MY CAR BECAUSE I HAD TO RETURN THE RENTAL CAR THE NEXT DAY BECAUSE I COULD NOT AFFORD TO PAY 30.00 PER DAY. I HAVE NOBODY TO TAKE ME TO PICK UP MY CAR, I GUESS I WILL HAVE TO TAKE A TAXI AND THAT WILL PROBABLY COST ME ABOUT 50.00. I AM VERY UPSET WITH VW I PAID MY HARD EARNED MONEY FOR A RELIABLE CAR AND NOW I AM STUCK WITH NOTHING BUT A LEMON, SOMETHING NEEDS TO BE DONE ABOUT THIS. I HAVE NO WAY TO GO ANYWHERE, WHAT AM I SUPPOSED TO DO? *TR

Engine and Engine Cooling › Engine
Filed Dec 21, 201080,000 milesWI

I PURCHASED A USED 2003 VW PASSAT 1.8T WAGON IN 2006. IT WORKED PERFECTLY UNTIL THE WARRANTY RAN OUT AT 75,000 MILES AND A NUMBER OF ISSUES OCCURRED THAT I FOUND OUT ARE KNOW ISSUES WITH THIS VEHICLE AND ISSUE. FIRST THE ENGINE COILS STARTED FAILING AND NEEDED TO BE REPLACED. I ENDED UP REPLACING FOUR OF THEM AND THEN VW ISSUED A RECALL BUT ONLY COVERED A FRACTION OF WHAT IT COST TO REPLACE. THEN THE STOP TURN ENGINE OIL PRESSURE LIGHT STARTED COMING ON AND I FOUND OUT THAT THE 1.8T ENGINE HAS A KNOWN DESIGN FLAW THAT LEAVES THIS ENGINE SUSCEPTIBLE TO CREATING OIL SLUDGE EVEN WITH ROUTINE MAINTENANCE. VW ISSUED A WARRANTY EXTENSION FOR THIS ENGINE AND ISSUE BECAUSE THEY KNOW IT IS A DESIGN FLAW BUT WILL NOT FIX THE ISSUE UNLESS YOU SHOW THEM A COMPLETE RECORD OF ALL OIL CHANGES. I MAINTAINED THIS CAR ROUTINELY BUT DO NOT HAVE ALL RECORDS MILLIONS OF OWNERS OF THIS VEHICLE ARE NOW STUCK WITH A DILEMMA OF SPENDING A LOT OF MONEY TO FIX SOMETHING THAT VW KNEW ABOUT AND SHOULD HAVE FIXED. VW NEEDS TO BE HELD ACCOUNTABLE AND MADE TO REPAIR THIS ISSUE FOR VEHICLE OWNERS REGARDLESS OF A COMPLETE MAINTENANCE RECORD, BECAUSE IT IS CLEAR THAT THIS IS AN ISSUE EVEN WITH COMPLETE MAINTENANCE. *TR

Engine and Engine Cooling › Cooling SystemCrash
Filed Dec 11, 201051,414 milesAK

HEATER CORE PLUGS THUS RESULTING IN INOPERABLE HEATING OF THE INTERIOR OF THE CAR. ALSO CAUSING A LEAK THUS SPEWING STEAM AND FLUID INTO THE INTERIOR OF THE CAR. WITH THE WINDSCREEN RECEIVING THE STEAM AND IMPAIRING THE VISION OF THE DRIVER WHICH MAY LEAD TO AN ACCIDENT. *TR

Engine and Engine Cooling
Filed Dec 7, 201082,000 milesWA

THE VW 1.8T ENGINE HAS KNOW SLUDGE ISSUES THAT LEAD TO ENGINE FAILURE. WHEN THE ENGINE FAILS THE DRIVER LOOSES ALL POWER FUNCTIONS ASSOCIATED WITH THE VEHICLE. THIS INCLUDES STEERING AND BRAKES. THIS IS EXACTLY WHAT HAPPENED TO ME AND I WAS LUCKY ENOUGH TO BE IN THE LEFT HAND LANE AND WAS ABLE TO PULL OVER AND PARK. HAD THIS HAPPENED WHEN I WAS ON AN INTERSTATE IT COULD HAVE BEEN A COMPLETELY DIFFERENT OUTCOME. *TR

Fuel System, Gasoline
Filed Nov 30, 2010107,235 milesUT

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT HE NOTICED A FUEL ODOR AND WHEN HE INSPECTED, HE SAW THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE COTNACT WAS INFORMED THAT THE PLASTIC GAS NOZZLE CRACKED AND PUT PRESSURE ON THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR RECALL 08V156000 (FUEL SYSTEM, GASOLINE: DELIVERY) BUT THE DEALER WOULD NOT REPLACE THE FUEL TANK BECAUSE THE FUEL LIKE WAS TOO LONG. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 107,235.

Fuel System, OtherFire
Filed Nov 9, 2010100,000 milesMO

ENGINE COMPARTMENT FIRE NHTSA DEFECT INVESTIGATION #PE10027 1.AT ABOUT 2:45 IN CVS 2.WAITED ABOUT 10 MINUTES 3.I WAS PAGED BY IDENTIFICATION OF MY CAR 4.ADVISED CAR ON FIRE 5.A MAN IN A DEFFENBAUGH UNIFORM WAS TRYING TO EXTINGUISH THE FIRE COMING OUT FROM UNDER THE FRONT OF THE CAR 6.THE FIRE EXTINGUISHER WAS AGGRAVATING THE FLAMES 7.I ADVISED HIM TO STAND BACK 8.I ASKED IF THE FIRE DEPARTMENT HAD BEEN CALLED 9.A CVS EMPLOYEE DID CONTACT FIRE DEPARTMENT TWO TIMES 10.CVS PHARMACY EMPLOYEE CAME OUT ' HER CAR WAS PARKED TWO SPACES TO THE PASSENGER SIDE OF MY CAR 11.THE MAN FROM DEFFENBAUGH MOVED HER CAR 12.AN OLDER MAN APPROACHED MAN AND SAID THAT HE WAS THE ONE WHO REPORTED THE FIRE 13.HE WAS WALKING IN FRONT OF MY CAT TO ENTER THE STORE AND SPARKS WHERE COMING OUT FROM UNDER THE HOOD 14.THE FIRE SPREAD RAPIDLY 15.WHAT LOOKED TO BE LIKE CARD BOARD SUBSTANCE WAS FALLING TO THE GROUND TOWARD THE FRONT OF THE CAR 16.THE PRODUCT WAS ENGULFED IN FLAME. CAR WAS DEEMED TOTALED. *TR

Vehicle Speed Control
Filed Oct 27, 201096,000 milesWY

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE ACCELERATOR PEDAL BECAME STUCK IN THE DEPRESSED POSITION. THE VEHICLE WAS PULLED OVER AND SHUT OFF. UPON RESTARTING, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. IN ADDITION, WHEN DRIVING APPROXIMATELY 65 MPH THE OIL PRESSURE LIGHT BEGAN ILLUMINATING ON THE DASHBOARD. THE VEHICLE WAS PULLED OVER AND TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED. THE FAILURE PERSISTED SO THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE HEAD GASKET WOULD NEED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 105,000.

Engine and Engine Cooling › Exhaust SystemFire
Filed Oct 19, 2010115,000 milesTX

CATALYTIC CONVERTER HEAT CAUSED FABRIC MATERIAL BEHIND SILVER REFLECTIVE LINER ON PASSENGER SIDE TO CATCH AND HOLD A SMOLDER AND FLAME CAUSING DAMAGE TO THE STRUCTURAL BODY PANELS AND MELTING SOME PLASTIC COMPONENTS. FIRE WAS EXTINGUISHED BY USING A CHEMICAL FIRE EXTINGUISHER AND REMAINING SMOLDERING COMPONENTS HAD TO BE EXTINGUISHED AS EXPOSED MANUALLY. CAUSED GRASS TO CATCH FIRE AND LEFT SMOKY RESIDUE. *TR

Service Brakes, Hydraulic
Filed Oct 12, 201087,452 milesAL

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED WHEN THE BRAKES WERE APPLIED AND THE FRONT OF THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE VIBRATING CONTINUED. THERE WAS ALSO A LOUD DINGING NOISE FOLLOWED BY THE WARNING LIGHT WHEN THE BRAKES WERE APPLIED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 87,452. UPDATED 04/15/11*LJ UPDATED 12/19/2011 *LN

Fuel System, Gasoline
Filed Sep 29, 201055,000 milesNY

RUPTURED FUEL LINE - PRESSURE SIDE FUEL LINE FAILED AT POINT WHERE IT IS SECURED TO THE FIRE WALL IN ENGINE COMPARTMENT. THE GROMET WORE THROUGH, ALLOWING THE FUEL LINE TO RUB AGAINST THE FASTENER AND THE LINE SUBSEQUENTLY RUPTURED ALLOWING FUEL TO ESCAPE IN A LARGE VOLUME. *TR

Fuel System, Gasoline › Delivery
Filed Sep 28, 201084,000 milesNV

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE FUELING THE VEHICLE, THE CONTACT NOTICED A STRONG FUEL ODOR AND NOTICED FUEL ON THE GROUND. SHE LOOSENED THE FUEL CAP TO STOP IT FROM LEAKING BUT IT CONTINUED TO LEAK. THE CONTACT HAD PREVIOUSLY BEEN TAKEN TO AN AUTHORIZED DEALER FOR REPAIR FOR RECALL 08V156000 (FUEL SYSTEM, GASOLINE: DELIVERY) SEPTEMBER 2008. THE DEALER REPLACED THE FUEL LINE AND HEAT SHIELD. THE DEALER REFUSED TO REPAIR THE VEHICLE AGAIN ACCORDING TO THE RECALL. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A REPORT AND ADVISED HER TO TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 84,000.

Fuel System, Gasoline
Filed Aug 26, 201095,000 milesPA

VEHICLE IS 2003 VW PASSAT 4 MOTION. A FUEL LEAK WAS DETECTED IN THE TANK AREA. AUTOMOBILE WAS BROUGHT TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS DETERMINED THAT THERE WAS A CRACK ON THE ROLLOVER VALVE. A RECALL WAS ISSUED ON THIS CAR FOR THIS PROBLEM (RECALL #(08V156000, NHTSA INVESTIGAITON #PE08008) AND THE NECESSARY REPAIRS WERE PURPORTEDLY DONE BY THE AUTHORIZED VW REPAIR SHOP. *TR

Fuel System, Other
Filed Aug 21, 201084,575 milesGA

NOTICED A LEAKING GAS TANK ON MY 2003 VOLKSWAGEN PASSAT. THIS IS THE FIRST TIME THAT THIS HAS OCCURRED. HOWEVER, THERE HAS BEEN SEVERAL RECALLS ON THIS CAR THAT PERTAIN TO ISSUES WITH THE FUEL LINE, GAS TANK CAP, HEAT SHIELD AND GAS TANK. AFTER NOTICING THIS LEAK, I IMMEDIATELY TOOK THE CAR INTO THE VOLKSWAGEN DEALERSHIP FOR SERVICE BECAUSE THE AMOUNT OF GAS LEAKING FROM THE REAR END OF THE CAR WAS FAIRLY SUBSTANTIAL AND ENOUGH TO EASILY CAUSE A SERIOUS FIRE. ONCE AT THE DEALER, THEY SAID THAT THE ISSUE WAS THE GAS CAP/NOZZLE THAT IS CONNECTED TO THE GAS TANK. THIS NOZZLE IS VERY SMALL AND SEEMS TO BE VERY BRITTLE, EASY TO BREAK OFF. MY CONCERN IS THAT THERE ARE A NUMBER OF THESE CARS ON THE ROAD THAT SPONTANEOUSLY SEEM TO START LEAKING GASOLINE FROM THEIR FUEL TANKS. AS I WAS NEVER INVOLVED IN AN ACCIDENT, NEVER WENT DOWN A DIRT ROAD OR EVEN HIT A SPEED BUMP ALL OF WHICH MIGHT (IN A REMOTE CIRCUMSTANCE) CAUSE THE NOZZLE TO BREAK. *TR

Engine and Engine Cooling
Filed Aug 9, 201088,863 milesGA

2003 VW PASSAT WAGON 1.8 T SLUDGE ISSUE STOP ENGINE LIGHT CAME ON AT 88,683 MILES INDICATING OIL PRESSURE IS LOW AND VEHICLE SHOULD NOT BE DRIVEN. HAS NOT YET BEEN REPAIRED/REPLACED: OIL SLUDGE LOW BAR PRESSURE $1792. *TR

Electrical System
Filed Aug 6, 201028,000 milesWA

I JUST READ THAT THE NHTSA WAS INVESTIGATING THE FAILURE OF COILS ON 2002/2003 VW PASSATS. I HAD A 2003 PASSAT THAT HAD THE NUMBER 2 CYLINDER COIL FAIL AT ABOUT 28,000 MILES IN 2007. THE DEALER REPLACED IT, BUT I HAD TO PAY APPROXIMATELY $150. AT ABOUT 29,000 THE NUMBER 4 CYLINDER COIL FAILED. I STILL HAD TO PAY ABOUT $100 WITH THE DEALER ABSORBING THE COST OF THE PART ITSELF. THE VW DEALER TOLD ME THAT VW DID NOT HAVE A PROBLEM WITH THEIR COILS OTHER THAN ON A RANDOM BASIS, AND THAT THERE WERE NO MANUFACTURING DEFECTS WITH THE COILS. THEY SAID THAT IT WAS JUST COINCIDENCE THAT I HAD TWO COILS FAIL. BECAUSE OF THE FAILURE OF TWO COILS AT RELATIVELY LOW MILEAGE I DECIDED THAT THE CAR WAS NOT RELIABLE, AND TRADED IT IN FOR A HONDA ACCORD. NOW IT APPEARS THAT VW DID HAVE A PROBLEM FOR WHICH I WAS PENALIZED BOTH BY HAVING TO PAY FOR THE COST OF THE TWO REPAIRS, BUT ALSO BECAUSE THOSE PROBLEMS CAUSED A LACK OF CONFIDENCE IN THE RELIABILITY OF THE VW RESULTING IN MY TRADING IT IN WELL BEFORE ONE WOULD EXPECT TO HAVE TO TRADE IN A CAR. MY 2007 HONDA ACCORD HAS OVER 45,000 MILES, AND THERE HAVE BEEN NO PROBLEMS OF ANY KIND. *TR

Exterior Lighting › Headlights › Concealment Devices
Filed Jul 21, 201070,000 milesVA

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSED. THE CONTACT STATED THAT THE HEADLIGHT ASSEMBLY PLASTIC COVERS BECAME FOGGY DUE TO THE SUN LIGHT. WHILE DRIVING 25 MPH AT NIGHT THE HEADLIGHTS LOOKED AS THOUGH THEY WERE OFF AND IT WAS DIFFICULT TO SEE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE HEADLIGHT ASSEMBLY WAS NOT REPLACED AND IS CONCERNED THAT THERE ARE NO RECALLS RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Structure
Filed May 13, 2010CA

I PURCHASED AN 03 VW PASSAT FROM A VW DEALER AS A CERTIFIED PRE-OWNED VEHICLE BACK IN 2/07. WITHIN THE FIRST WEEK OF PURCHASE I HAD BRAKE PROBLEMS. THE NEXT COUPLE YEARS WERE FOLLOWED BY VALVE COVER LEAKS, ENGINE LEAKS, AUTO WINDOW PROBLEMS, BATTERY PROBLEMS, RECALL ISSUES, WATER INTRUSION ISSUES, IGNITION COIL RECALL AND THE LIST GOES ON. AFTER A WATER INTRUSION JUST DAYS AFTER THE REPLACEMENT OF FAULTY IGNITION COILS I CONTACTED THE MANUFACTURE NOTIFYING THEM OF THE PROBLEMS. THE MANUFACTURE HAD HELD THEIR FOOT TO THE GROUND THAT MY CAR IS OUT OF WARRANTY (THAT I WAS TOLD AT TIME OF SALE I DID NOT HAVE) AND SO THEY ARE ABLE TO DO NOTHING ABOUT ANY OF THE PROBLEMS WITH THIS VEHICLE. HOWEVER AS IT STANDS I HAVE NEARLY $3000 IN REPAIRS NEEDED TO THIS VEHICLE. NOT TO MENTION THE WATER LEAK/DAMAGE FROM WHAT I UNDERSTAND MAY ACTUALLY MEAN MY VEHICLE IS CONSIDERED A TOTAL LOSS AT THIS POINT. I HAVE EXPRESSED TO THE MANUFACTURE THAT I AM CONCERNED FOR THE SAFETY OF MYSELF BUT MY SMALL CHILDREN AS WELL EVER TIME WE ARE IN THIS VEHICLE. AMONG THE SEVERAL THINGS THAT ARE POTENTIAL TO OCCUR WHILE I AM DRIVING I ALSO WORRY ABOUT THE POTENTIAL FOR MOLD EXPOSURE FROM THE WATER DAMAGE. DUE TO COST I AM UNABLE TO GET ANY OF THIS CORRECTED AND CAN NOT AFFORD TO GO THRU MY INSURANCE ONLY TO BE TOLD THAT IT IS A MANUFACTURE ISSUE AND SO I AM STUCK. I FEEL THAT AT THIS POINT I AM DRIVING AROUND IN A SAFETY HAZARD AND DON'T KNOW WHAT TO DO. EVERY TIME I RECEIVE A REPLAY FROM ANYONE I JUST END UP

Engine and Engine Cooling › Engine
Filed May 13, 201060,000 milesMN

THE CHECK ENGINE LIGHT ON MY VW PASSAT 2003 WITH ONLY 60 K MILES CAME ON WHILE I WAS DRIVING AND AS A RESULT OF THAT THE THERMOSTAT AND THE OXYGEN SENSOR HAD TO BE REPLACED. THE CAR MECHANIC WAS IS AN INDEPENDENT VW MECHANIC AND HE WAS OF THE OPINION THAT AT SUCH MILEAGE SUCH MALFUNCTIONS SHOULD NOT OCCUR IN THIS CAR. *TR

Electrical SystemFire
Filed Apr 22, 201092,000 milesAR

ON APRIL 20, 2010 MY 2003 VOLKSWAGEN PASSATS CHECK ENGINE LIGHT CAME ON AT AROUND 4:45 PM. I IMMEDIATELY CALLED THE PLACE WHO DOES ALL MY REPAIR WORK, AND WAS TOLD I COULD DROP OFF THE CAR THAT NIGHT, AND THEY WOULD CHECK IT OUT THE FOLLOWING MORNING. I ARRIVED AT THE LOCATION AROUND 5:10, PARKED THE CAR AND WENT TO PLACE MY KEY IN THE NIGHT DROP BOX. WHEN I WALKED BACK TO THE CAR I SAW SMOKE COMING OUT FROM UNDER THE HOOD. I RAISED THE HOOD AND SAW FLAMES COMING FROM WHAT LOOKED LIKE UNDER THE BACK OF THE ENGINE COMPARTMENT. THEN I NOTICED THAT THERE WERE FLAMES COMING OUT FROM UNDER THE DASHBOARD INSIDE THE CAR. I CALLED 911 AND RAN TO A NEARBY GAS STATION TO GET A FIRE EXTINGUISHER. WHEN I GOT BACK TO THE CAR THERE WERE FLAMES VISIBLE INSIDE THE CAR. I USED THE ENTIRE FIRE EXTINGUISHER AND IT DID NOT EVEN PHASE THE FIRE. WITHIN 1 MINUTE THE ENTIRE CAR WAS ENGULFED IN FLAMES. THE FIRE DEPT. ARRIVED WITHIN 6 MINUTES AND THE CAR WAS GONE. *TR

Service Brakes, Hydraulic › Power Assist › Vacuum
Filed Apr 7, 2010TX

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) 2003, VW, PASSAT: A.)TIE ROD AND B.)BRAKE VACUUM VIN: [XXX] 2006 VW RECALLS 06V472000 & 05V540000 ARE SUSPICIOUSLY THE SAME PROBLEM AS MY 2003 PASSAT. LAST TRIP TO SERVICE DEPT REVEALED BOTH PROBLEMS. THERE HAS BEEN NO ACCIDENT OR INJURY TO DATE. *TR

Fuel System, Gasoline › DeliveryFire
Filed Apr 1, 2010NY

2003 VOLKSWAGEN PASSAT FIRE*CW THE CONSUMER STATED WHILE DRIVING A LIGHT BLINKED ON THE DASHBOARD. ACCORDING TO THE OWNER'S MANUAL, IT WAS A LIGHT FOR THE CATALYTIC CONVERTER. WHEN THE CONSUMER ARRIVED TO THE DEALER, THE LIGHT WENT OUT, AND THEY COULD NOT FIND A PROBLEM. THE LIGHT RETURNED SHORTLY THEREAFTER AND STAYED ON. THE DEALER REPAIRED THE LIGHT. THE BALL JOINTS FAILED, BUT THEY WERE NOT COVERED UNDER WARRANTY. SOON, THE LIGHT ILLUMINATED ON THE DASHBOARD AGAIN, THAT WAS SUPPOSED TO HAVE BEEN FIXED BY THE DEALER EARLIER IN THE YEAR. THE CONSUMER CONTINUED DRIVING, WHEN SUDDENLY ANOTHER MOTORIST INFORMED HER THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT STATED THE FIRE WAS CAUSED BY THE CATALYTIC CONVERTER. THE CONSUMER'S INSURANCE AGENT CONTACTED HER AND ADVISED HER VOLKSWAGEN WAS COVERING ALL THE COST RELATED TO THE INCIDENT, BECAUSE THE FIRE WAS A RESULT OF A RECALL THAT HAD NOT BEEN TAKEN CARE OF BY THE AUTHORIZED DEALER FROM WHERE THE VEHICLE WAS PURCHASED. *JB

Service Brakes, Hydraulic
Filed Mar 11, 2010CA

I PURCHASED A CERTIFIED USED VEHICLE FROM VOLKSWAGEN IN 2/07'. WITHIN THE FIRST MONTH I BEGAN HAVING PROBLEMS WITH THIS VEHICLE. THE LAUNDRY LIST, STARTING WITH THE BRAKES, INCLUDES A LEAK IN THE TRUNK, ENTIRE BRAKE REPLACEMENT WITHIN THE FIRST YEAR, SEVERAL RECALLS, BATTERY REPLACEMENT, CRACKED VALVE COVER, PROBLEMS WITH ENGINE COOLANT TEMP SENSOR, FAULTY IGNITION COILS CAUSING SERIOUS SAFETY HAZARDS AS A RESULT OF THE VEHICLE 'SHAKING' WHILE ON & POTENTIAL TO STALL AT ANY GIVEN TIME, A RECENT MASSIVE WATER LEAK INSIDE INTERIOR OF VEHICLE CAUSING INTERIOR WATER DAMAGE AS WELL AS A BUILD UP OF MILDEW AND POSSIBLY MOLD AS WELL AS NOW CAUSING THE WINDOWS TO FOG UP CONSTANTLY DUE TO MOISTURE UNDER FLOOR MATS, PROBLEMS WITH LEFT BLINKER, TROUBLE STARTING, SEVERAL CURRENT ENGINE LEAKS TO THE EXTENT OF A FEW THOUSAND DOLLARS, AUTOMATIC WINDOW PROBLEMS, WORN CV BOOTS CURRENTLY MAKING A CLICKING NOISE; THIS BEING THE MAJOR THINGS THAT HAVE OCCURRED TO DATE. IN GOOD FAITH, AFTER A VERY SCARY RIDE THIS LAST JANUARY, I CONTACTED VW OF AMERICA IN AN ATTEMPT TO NOTIFY THEM OF THE SITUATION AND WAS INFORMED THAT THEY WERE NOT GOING TO ACCEPT ANY RESPONSIBILITY FOR THEIR PRODUCT BECAUSE I WAS OUT OF A WARRANTY THAT I WAS ORIGINALLY TOLD (DURING TIME OF SALE) I DID NOT HAVE ANYWAY. IN ADDITION, HOWEVER, IT WAS STATED TO ME LATER BY THEIR REPRESENTATIVE THAT NONE OF THE ITEMS WOULD HAVE BEEN COVERED ANYWAY. I AM A SINGLE MOM IN NO FINANCIAL POSITION TO HIRE AN ATTORNEY OR EVEN PAY FOR THE COS

Engine and Engine Cooling
Filed Mar 5, 201096,000 milesGA

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THE VEHICLE STARTED TO MAKE NOISES WHILE DRIVING 40MPH. HE STATED THAT THE OIL FUNCTION LIGHT ALSO CAME ON. THE VEHICLE WAS TAKEN TO A MECHANIC AND THEY STATED THAT THEY HAVE SEEN THIS BEFORE AND SHOULD TAKE THE VEHICLE TO THE MANUFACTURER. THE CONTACT TOOK THE VEHICLE TO THE MANUFACTURER AND THEY REFUSED TO REPAIR THE VEHICLE BECAUSE HE DIDN'T HAVE ALL HIS RECORDS FOR THE OIL CHANGES. THE FAILURE AND CURRENT MILEAGES WAS 96,000.

Engine and Engine Cooling
Filed Mar 4, 201026,000 milesWI

VOLKSWAGEN PASSAT 2003 ENGINE WAS RUINED AND HAD TO BE REPLACED WITH 26,000 MILES ON IT. I WAS TOLD BY MY PURCHASE DEALER THAT THEY WOULD NOT COVER THE COST OF REPLACEMENT AND MY INSURANCE COMPANY REPLIED THE SAME. MY INCIDENT OCCURRED DURING A RAINY DAY IN MIDDLEBURY, IN. THE ENGINE STOPPED WORKING WHEN I WAS ON A BRIDGE AND IN A 2" PUDDLE. BOTH VW AND MY INSURANCE COMPANY SAID THEY DO NOT COVER ANYTHING RELATED TO WATER DAMAGE. AN ENGINE SHOULD NOT BE RUINED IN A 2" PUDDLE. I WROTE TO "CLICK AND CLACK" EVENTUALLY ABOUT THE DAMAGE. THEY TOLD ME OTHER VS PASSAT OWNERS HAD THEIR ENGINES DAMAGED AND NEEDING TO BE REPLACED BUT IT WAS BY OTHER EVENTS. THE LOSS OF THE ENGINE HAPPENED IN THE PASSAT BECAUSE THE AIR INTAKE WAS THE LOWEST PART OF THE ENGINE AND WAS AFFECTED BY ANYTHING NEAR THE INTAKE. THIS HAPPENED IN 2004 IN MY CAR AND MY REPLACEMENT WAS OVER $11,000 AND HAD TO BE PAID PERSONALLY BY ME. I DID NOT KNOW THAT I COULD COMPLAIN TO THE GOVERNMENT AT THAT TIME. I WOULD STILL LIKE TO FILE THE COMPLAINT AND ASK FOR INVESTIGATION INTO THE NUMBER OF CARS INVOLVED WITH THE LOSS OF THE ENGINE. MINE IS THE VS PASSAT GLX, 4 MOTION. *TR

Engine and Engine Cooling › Engine
Filed Feb 24, 201091,631 milesNC

I PURCHASED A 2003 VOLKSWAGEN PASSAT FROM FLOW MOTORS OF GREENSBORO, NC. THE VEHICLE WAS CERTIFIED BY VOLKSWAGEN WITH A TWO YEAR 24,000 WARRANT. THE ENGINE BLEW WHEN IS WAS 260 MILES OVER OR OUTSIDE THE WARRANTY. THE CAUSE OF THE ENGINE BLOWING WAS DUE TO OIL PRESSURE AND THE LACK OF OIL PRESSURE IN THE ENGINE. MY WIFE AND THREE YEAR OLD WERE DRIVING BACK FROM WASHINGTON, D.C. TO GREENSBORO AND BROKE DOWN IN LYNCHBURG, V.A. THE SERVICE MANAGER AT TERRY'S VOLKSWAGEN IN LYNCHBURG TOWED THE VEHICLE IN TO THEIR SHOP AND LOOKED AT THE ENGINE. THEY REPORTED THAT A CAM BOLT SNAPPED IN THE ENGINE WHICH CAUSED THE OIL PRESSURE TO CEASE AND IN RETURN CAUSED THE ENGINE TO BLOW. THEY TOLD ME THAT A CAM BOLT SHOULD NEVER SNAP AND THIS WAS A PRODUCT FAILURE. FLOW MOTORS RETRIEVED THE VEHICLE AND DENIED ANY RESPONSIBILITY FOR THE PRODUCT FAILURE AND RECOMMENDED I PUT A NEW ENGINE IN THE VEHICLE AT THE COST OF 6,500. I REPLACED THE ENGINE AND A COUPLE OF MONTHS LATER HAD TO REPLACE A COOLING FLANGE AT 300.00 AND AFTER THAT A VACUUM HOSE AT 300.00. BEFORE REPLACING THE VACUUM HOSE THERE WAS A LEAK IN MY BACK FLOORBOARD AND HAD THE VEHICLE IN AT FLOW MOTORS ON TWO OCCASION BUT THEY COULD NOT LOCATE THE LEAK BUT STILL CHARGED ME 50.00 TO LOOK FOR THE LEAK. I'VE HAD TO CUT THE CARPET OUT OF THE BACK FLOORBOARD BECAUSE OF MOLD. VOLKSWAGEN BROKE MY HOOD SUPPORT BAR AND ALSO REFUSED TO COVER THE EXPENSES TO PAY FOR THAT. WHEN THE VEHICLE'S ENGINE BLEW MY WIFE CALLED ME IMMEDIATELY TO TELL ME THE EN

Fuel System, Other
Filed Feb 4, 201095,837 milesFL

RECALLED VW COIL FAILURE. *TR

Engine and Engine CoolingFire
Filed Feb 3, 201090,000 milesMO

2003 VW PASSAT SPONTANEOUSLY COMBUSTED IN THE GARAGE OF OUR HOME. THERE ARE NO EVENTS OF CONCERN LEADING UP TO THE FIRE. THE CAR HAD BEEN PARKED IN THE GARAGE SINCE 5:00 PM ON JANUARY 9, 2010 AND THE FIRE WAS DISCOVERED AT ABOUT 3:00 AM ON JANUARY 10, 2010. A NOISE FROM THE CAR ALERTED US AND UPON LOOKING IN THE GARAGE THERE WERE FLAMES COMING FROM THE ENGINE UNDER THE CAR. THE FIRE TOTALED THE CAR AND CAUSED OVER $100,000. DAMAGES TO THE STRUCTURE OF OUR HOME. THE COST TO REPLACE AND REPAIR CONTENTS IS NOT YET KNOWN. *TR

Engine and Engine Cooling › Exhaust SystemFire
Filed Feb 1, 2010110,000 milesTX

CAR MISSING A GETTING BAD MILAGE ...SAME CAR DOES NOT RUN WELL AND CAUGHT FIRE BY TURBO 2003 PASSAT VW 1.8 LITER TURBO. *TR

Engine and Engine Cooling
Filed Feb 1, 2010NY

DRIVING AT 65MPH AND OIL PRESSURE LIGHT COMES ON -TAKES US 15 MINUTES TO FIND A SAFE SPOT TO PULL OVER- GET CAR TO DEALER -'SLUDGE " IN THE ENGINE- REGULARLY SERVICED CAR FOR 7 YEARS. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Volkswagen Passat → · Every Passat year → · How the figures are calculated →