2001 Volkswagen Passat complaints

FAILED COIL PACK

CONSUMER STATES THE ORIGINAL REAR BRAKES AND ROTORS. WAS REPLACED ON HIS VEHICLE AT 31,000 MILES. CONSUMER BELIEVE IS TO PREMATURE TO REPLACED. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *TR

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH IGNITION COIL PACK. ALSO STATED THAT WHILE CONSUMER WAS DRIVING THE VEHICLE IT STARTS SHAKING AND IDLES AND ALSO INDICATED THAT THIS IS THE SECOND TIME.

I HAVE VW PASSAT, 2001. IT HAS AROUND 30 000 MILES ON IT. THE CLUTCH HAS GONE DOWN ON THIS CAR AND IT NEEDS TO BE REPLACED. PARTS AND LABOR FOR THIS REPAIR ARE MORE THAN $2200. THIS CAR HAS ELECTRICAL PROBLEMS ALSO. THE WARRANTY IS GONE AFTER 24000K OR 2 YEARS. I HAVE EXTENDED WARRANTY ON THIS CAR, BUT THEY DON'T COVER ANYTHING FROM THE LONG LIST OF REPAIR. I CALLED TO VW CUSTOMER CARE AND ASK TO REIMBURSE ME FOR CLUTCH REPAIR, SINCE IT MUST BE AFTER 10 YEARS/100 000 MILES POWER TRAIN WARRANTY. THEY REFUSED TO PARTICIPATE. I COMPLAIN ABOUT VW QUALITY ( I HAVE FRIENDS HAVING TROUBLE WITH VW AS WELL). I BELIEVE THAT MANUFACTURE HAS TO TAKE CARE OF BAD PRODUCT AND COVER THE REPAIR COST. I PURCHASED THIS CAR BRAND NEW AND I EXPECT TO HAVE A QUALITY ITEM, NOT THE JUNK FOR MORE THAN $25K. I ALSO COMPLETELY DISSATISFIED WITH VW SERVICE!!!!

SINCE 10/15/02, I HAVE HAD 3 COIL PACKS FAIL ON MY 2001 PASSAT 1.8T WAGON. ON 10/15/02 A COIL PACK FAILED AND THEY REPLACED IT THAT DAY. ON 12/16/02, ANOTHER COIL PACK FAILED AND I DIDN'T GET THE CAR BACK UNTIL 12/30/02. ON 1/8/03, A THIRD COIL PACK FAILED, AND I DIDN'T GET THE CAR BACK UNTIL 1/20/03. IN EACH CASE, THE CAR DROPPED DEAD WITHIN 2 MILES OF A DEALERSHIP. AT THIS POINT, I DON'T WANT TO TAKE THE CAR BEYOND THE 5 MILES IT TAKES ME TO GET TO WORK. I'VE SPOKEN WITH VW NORTH AMERICA ABOUT REPLACING THE FOURTH (AND FINAL) COIL PACK, BUT THEY ARE UNWILLING TO DO SO UNTIL IT, TOO, FAILS. THE CAR IS STILL UNDER WARRANTY, BUT THAT WILL EXPIRE IN ANOTHER 1000 MILES.

MULTIPLE PROBLEMS WITH THE 2001 VW PASSAT. PROBLEMS BEGAN AT 16000 MILES AND HAVE CONTINUED UP TO THE CURRENT DATE AND MILEAGE OF 33000 MILES. CAR HAS BEEN SEEN IN VW SERVICE DEPARTMENT 11 TIMES SINCE NOVEMBER 2001. LAWSUIT HAS BEEN FILED AGAINST VW AMERICA.

THIS ISSUE CAUSED MY CAR TO MISFIRE SO BAD I WAS UNABLE TO GET MY CAR TO ACCELERATE AND NEARLY CAUSED AN ACCIDENT. THIS ISSUE COULD LEAVE MANY STRANDED AND HAS ALREADY CAUSED MAJOR PROBLEMS FOR HUNDREDS OF OWNERS. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770852

VW AUTHORIZED THE DEALER TO REPLACE ONE OF THE FOUR COIL PACKS ON THE CAR, THOUGH FAILURE OF THESE COIL PACKS ARE A KNOWN PROBLEM. WITH THE INCREASED PROBABILITY THAT ANY ONE OR ALL THE REMAINING THREE COIL PACKS MIGHT FAIL AT ONE TIME, I CANNOT RELY ON THIS VEHICLE FOR LONG TRIPS OR NIGHT DRIVING. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770856

ONE OF THE FOUR COILPACKS ON MY 1.8T ENGINE HAS FAILED. IT HAS BEEN BROUGHT TO MY ATTENTION THAT THIS IS A VERY COMMON PROBLEM. I WAS TOLD THAT VW HAS REDESIGNED THE PART. VW WILL ONLY REPLACE THE PART THAT FAILED. ONCE THE PART FAILS THE CAR IS NOT DRIVABLE. VW SHOULD RECALL ALL OF THE PASSATS WITH THIS ENGINE AND REPLACE THE FAULTY PARTS.

IGNITION COIL FAILURE. *JB ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****770843

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE VEHICLES COIL PACKS. ALSO STATED THAT THIS IS THE FOURTH TIME THAT THEY HAVE BEEN REPLACED. DEALER WAS CONTACTED AND HAS KNOWLEDGE OF THE PROBLEM. DEALER HAS STATED THAT IT IS A COMMON PROBLEM. PH *DT

WHILE DIVING THE VEHICLE AT 45MPH SUDDENLY LOSS POWER DUE TO A FAULTY COIL DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

MY 2001 VW PASSAT GLS WAS HIT IN THE REAR BY A LARGE 89 CHEVY VAN. THE SEAT THAT I WAS SITTING IN RECLINED ALMOST ALL THE WAY BACK TO THE BACK SEAT SO THAT I WAS LOOKING UP AT THE ROOF. MY SEAT BELT CUT MY HEAD AND WRIST OF MY LEFT ARM AS I FELL BACK. I KNOW IT WAS THE SEAT BELT BECAUSE THERE WAS SKIN ON THE SHOULDER PORTION OF IT. AFTER THE ACCIDENT I LOOKED AT THE TOTALLED CAR AND NOTICED THAT THE SEAT HAD SHIFTED. THE FRONT THIGH SUPPORT PORTION CAME UP, AND THE BACK SUPPORT WENT DOWN. UPON CLOSE INSPECTION, I THINK THAT THE SEAT BRACKETS YIELDED IN THE COLLISION CHANGING THE OVERALL ORIENTATION OF THE SEAT. I WAS NOT SERIOUSLY INJURED, AS FAR AS I KNOW I JUST HAD A CASE OF WHIPLASH. HOWEVER, I AM STAYING IN TOUCH WITH MY DOCTOR SHOULD ANY ADDITIONAL BACK OR NECK PROBLEMS COME OUT OF THIS. HOWEVER, I COULD HAVE BEEN EJECTED FROM THE SEAT OR THROW INTO THE BACK, NOT TO MENTION THE SERIOUS INJURIES THE SEAT WOULD HAVE CAUSED TO A PERSON SITTING IN BACK OF ME. I CALLED VW AND THE REGIONAL REPRESENTATIVE CLAIMS THAT THE SEAT IS DESIGNED TO GIVE IN A SEVERE REAR IMPACT. I ASKED FOR A STATEMENT IN WRITING, AND THEY AGREED TO THIS BUT I HAVE YET TO SEE IT. (IT MAY OR MAY NOT BE COMING) I HAVE THE DATE AND TIME OF THAT PHONE CONVERSATION. I ALSO HAVE PICTURES OF THE CAR, THE SEAT,AND THE BRACKETS. VW DOES NOT ADVERTISE ANY SPECIAL SEAT FEATURES LIKE VOLVO'S WHIPS PROTECTION, SO I AM WORRIED ABOUT THE SAFETY OF THIS SEAT DESIGN. A QUICK INTERNET SEARCH SHOWED THAT SEVERAL PEOPLE HA

FAILURE OF IGNITION COIL PACK. VERY ROUGH IDLE, LOSS OF POWER, STALLING. CAR IS AT DEALERSHIP OVER 2 WEEKS STILL AWAITING PARTS TO REPAIR. NO DEFINITIVE TIME SCHEDULE GIVEN BY DEALER OR VW OF AMERICA AS TO WHEN PARTS WILL BECOME AVAILABLE AND REPAIR CAN BE MADE.

RE COIL PACKS. VW HAS SUPPLIED THE CARS WITH DEFECTIVE COIL PACKS THAT CAN FAIL WITHOUT WARNIHG AT ANY TIME.I HAD ONE FAILED AT 18000 MILES. THE OTHER THREE CAN FAIL AT ANY TIME. CAN'T TAKE THE CAR ON LONG TRIPS WITHOUT TAKING A CHANCE OF A COIL PACK FAILURE.DON'T KNOW WHAT WOULD HAPPEN AT HIGHWAY SPEEDS IF THERE WAS A FAILURE. VW NEEDS TO RECALL THE CARS AND REPLACE THESE DEFECTIVE PARTS. AND IF YOU ARE UNLUCKY ENOUGH TO HAVE A FAILURE YOU CAN WAIT FOR PARTS FOR MONTHS AND IN TURN NOT HAVE ANYTHING TO DRIVE.

CONSUMER STATED THAT WHILE DRIVING ENGINE CONSTANTLY OVERHEATS AND CHECK ENGINE LIGHT CONTINOUSLY ILLUMINATES. PROBLEMS HAVE BEEN OCCURING SINCE 1000 MILES. TS

NO SUMMARY. DT

MY 2001 1/2 PASSAT HAS 20,500 MILES. STARTED FEELING SLIGHT VIBRATION WHILE BRAKING FROM HIGH SPEEDS IE) 55 TO 65 AT 18,000 MILES. GOT WORSE OVER TIME VERY STRONG VIBRATION AT LOWER SPEEDS 15 TO 55 AN THAT IS WHEN I TOOK TO CAR IN FOR SERVICE. FELT AS IF THE WHEELS WERE GOING TO FALL OFF, AS WELL AS, BRAKE SYSTEM FAILING. TOOK CAR TO DEALER AT 20,500MILES. LEARN AT 20,500 MILES MY CAR NEEDS NEW ROTORS/DISC AND SOME BRAKE PADS BECAUSE OF WARPING. WARPING? WHO EVER HEARD OF NEW ROTORS/DISCS ON A NEW CAR AT 20,500 MILES FOR WARPING. I HAVE SINCE FIXED THE PROBLEM OFF COURSE OUT OF MY OWN POCKET BECAUSE WARRANTY DOES NOT COVER "NORMAL WEAR AND TEAR" WELL THIS IS NOT NORMAL WEAR AND TEAR AT 20,500 MILES. I HAVE RESEARCHED THE PROBLEM IN DISCUSSION BOARDS ON THE INTERNET AND HAVE COME TO LEARN MANY PEOPLE ARE HAVING THE SAME PROBLEM. IN FACT THE DEALER MENTIONED HE DID SEE THE SAME PROBLEM A FEW TIMES. I THINK WE HAVE PRODUCT DEFECT HERE THAT NEEDS TO BE MICROSCOPED. IT INVOLVES SAFTEY SYSTEMS IT INVOLVES LIVES. CAR SHOULD BE RECALLED FOR THE PROBLEM AND FIXED AT NO COST OR AT THE SHOULD BE COVERED UNDER THE CARS WARRANTY. DT

CONSUMER HAS HAD FOUR RECURRING IGNITION SWITCH PROBLEMS.

THE CONSUMER STATED THAT THE VEHICLE WOULD VIBRATE WHEN THE BRAKES ARE APPLIED. THE PROBLEM IS THE ROTOR NEEDS TO BE CHANGED. DEALER WAS NOTIFIED. MR THE DEALER STATED THAT THEY WON'T FIX THE WARPED ROTORS BECAUSE THE REAR BRAKES ARE DOWN TO 20%. SCC

WHILE DRIVING THE THROTTLE WOULD STICKS AND CAUSES THE VEHICLE TO ACCELERATE. CONSUMER STATES LOSS OF CONTROL HAS ALMOST OCCUR WHILE TRYING TO DECELERATE. DEALER NOTIFIED. PROVIDE FURTHER INFORMATION. MR

AS CONSUMER ENTERED THE PARKING LOT, THE VEHICLE ALL OF A SUDDEN ACCELERATED, CONSUMER HAD NO CONTROL OVER THE VEHICLE AND SUBSEQUENTLY CRASHED THROUGH SOME LARGE BOULDERS AND INTO A DITCH, THE SIDE AIRBAGS DEPLOYED, HOWEVER THE FRONT AIR BAGS DID NOT, CONSUMER SUFFERED INJURIES. MR *JB

CONSUMER STATES THAT WATER GOT INTO THE ELECTRICAL SYSTEM, AS A RESULT OF THE MANUFACTURER FAILING TO SEAL THE FRESH AIR FILTER AT TIME OFF VEHICLE BEING MANFACTURE. WHICH CAUSE SMOKE TO COME FROM THE INTERIOR VENT INSIDE THE VEHICLE. ALMOST CAUSING A FIRE. TS

CONSUMER STATES OF THAT THE HEAD LIGHTS KEEP ON BURNING OUT. DEALER WAS CONTACTED. MR

ORIGINAL TIRES CONTINENTAL 195/65R15 91HCH95 DOT LMPCPXBU2300. CONSUMER HEARD A LOUD FLAPPING NOISE, PULL OVER LOOKED ALL AROUND CAR AND DIDN'T SEE ANYTHING. CONSUMER PROCEEDED TO DRIVE NOISE RETURNED WITH A SMALL POP, THEN IT WAS QUIET AGAIN, THEN THREE MINUTES LATER NOISE RETURNED EVEN LOUDER. CONSUMER PULLED OVER AND THE RIGHT REAR TIRE HAD COMPLETELY COME OFF OF RIM, THE TIRE BLOWOUT DAMAGED THE FENDER LINING AND DAMAGED THE FUEL TANK, THE REPAIRS WERE NOT COVERED BY THE WARRANTY OR EXTENDED WARRANTY DESPITE THE FACT THAT VW PASSAT'S FOR YEAR 1997-2000 HAVE BEEN RECALLED FOR THIS PROBLEM, RECALL CAMPAIGN ID # 02V-026. *NLM *DT

CONSUMER STATES THAT THE AIRBAG WARNING LIGHT KEEPS ILLUMINATING. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. *MR

A CHECK OF THE VOLKSWAGEN FORUM SHOWS THIS IS A COMMON OCCURRENCE. *AK

AT HIGHWAY SPEED CONSUMER REAR ENDED ANOTHER VEHICLE WHEN BRAKES FAILED TO STOP. UPON IMPACT, AIRBAGS DID NOT DEPLOY. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

MY VEHICLE HAS THE SAME PROBLEM AS DESCRIBED BY YOUR RECALL CAMPAIN ID#01V157000, UNFORTUNATELY, MY CAR IS NOT INCLUDED IN THIS RECALL.*AK

WHEN FIRST STARTING CAR IN MORNING, BRAKES DON'T HOLD FOR ABOUT 30 SECONDS, AND THE BRAKE PEDAL "FADES" WHEN I PRESS ON IT. AFTERWARDS, BRAKES WORK CORRECTLY. NLM

ENGINE LIGHT ALWAYS COMES ON THEN GOES AWAY.*AK

WHILE AT A STOP APPLIED BRAKES AND VEHICLE STARTED TO ACCELERATE UP TO 50 MPH. CONSUMER COULD NOT STOP VEHICLE, AND IT REARENDED ANOTHER VEHICLE. NO INJURIES, DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AK

FRONT CRASH AT 50 MPH AND NEITHER AIRBAG DEPLOYED. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AK

CONSUMER STATED THE REAR BRAKE LIGHT WAS OUT, DEALER REPLACED A BAD BULB, ALSO THE HEADLIGHTS WERE SHINING LOW, DEALER STATED THE HEADLIGHTS WERE OUT OF RANGE.*JB

THIS VEHICLE HAS BROKEN DOWN 4 TIMES WITHIN 11 MONTHS WITH THE SAME PROBLEM. THE CAR LOST ALL POWER AND THE EPC LIGHT CAME ON. EACH TIME IT NEEDED TO BE TOWED TO THE DEALER. THE DEALER KEEPS CLAIMING THEY FIXED IT, BUT AFTER 4 TIMES I NO LONGER FEEL SAFE IN THIS CAR. I AM PURSUING THE LEMON LAW CURRENTLY. I COMMUTE A VERY WINDY HIGHWAY FOR WORK AND SHOULD THE CAR BREAK DOWN WITH THE PROBLEM AGAIN I COULD BE KILLED. 4 TIMES IS TOO MANY FOR THE DEALER TO SAY IT'S FIXED. I HAVE NO CONFIDENCE THAT THIS CAR IS REALLY FIXED. THEY HAVE FIXED THE ELECTRONIC CONTROL UNIT 2X, THE PEDAL 3X, AND THEN THE ENTIRE WIRING HARNES ONCE. SINCE THEY KEEP REPLACING THE SAME PARTS OVER AND OVER I HAVE NO WAY OF REALLY KNOWING THAT THE PROBLEM WILL NOT OCCUR AGAIN.*AK

ROTORS WEREOVERHEATING AND WARPING. PART REPLACED AND PROBLEM REOCCURRED.*AK

WHILE DRIVING HAD A FLAT TIRE AND BRAKES LOCKED UP. DEALER CONTACTED.*AK

WHILE DRIVING VEHICLE WILL NOT CHANGE GEARS DUE TO METAL FLAKING IN TRANSMISSION. DEALER CONTACTED.*AK

THERE IS VIBRATION WHEN BRAKING. DEALER HAS REPLACED FRONT ROTORS ONCE DUE TO WARPING. *AK

WHEN AT A STOP OR DRIVING TRANSMISSION WILL NOT SHIFT TO HIGHER GEAR. ENGINE WILL RACE, RPM'S GO UP, AND VEHICLE WILL NOT ACCELERATE. VEHICLE HAS BEEN TAKEN TO DEALER 4 TIMES, CANNOT REMEDY THE PROBLEM.*AK

CONSUMER TOOK THE VEHICLE TO THE DEALER REGARDING GAS TANK SENDER REPLACEMENT DUE TO RECALL (01V-157). AFTER RECALL WAS DONE IT FAILED AGAIN. *YH *NM

ELECTRONIC MIRROR TURNS COMPLETLY BLACK FROM DUSK TO DAWN WHEN AUTOS ARE FOLLOWING WITH HEADLAMPS ON. CAN CAUSE ACCIDENT AS NO VISIBILITY FROM MIRROR. VW ADVISED TO PUT TAPE ON SENSOR - 2002 MODEL CORRECTED WITH A SWITCH. SAME PROBLEM W/2001 JETTA. PLEASE HELP!*AK

BOLTS HOLDING STEERING RACK TO FRAME KEEP COMING LOOSE. THIS HAS HAPPENED 3 TIMES WITH THE FIRST AT ABOUT 18K MILES.*JB

ON ACCELERATION, THE ACCELERATOR PEDAL STUCK TO THE FLOOR, CAUSING RAPID ACCELERATION. HAD I NOT PUT THE VEHICLE INTO NEUTRAL, IT WOULD HAVE CAUSED A CRASH. ACCELERATOR REMAINED "FLOORED" FOR 15-20 SECONDS; IT REPEATED CONSISTENTLY WHEN I RE-TESTED IT.*AK

ACCELERATION HESITATION ESPECIALLY IN LOW GEAR - TRANSMISSION WINDS INTO GEAR - *AK

MY VW PASSAT HAS A PROBLEM WITH HESITATION UPON ACCELERATION. MY DEALER HAS HAD OTHER COMPLAINTS BUT VW OF AMERICA SEEMS UNAWARE OF IT AND HAS NOT PROVIDED A FIX. I AM CURRENTLY TALKING WITH VWOA AND WORKING MY WAY UP THE CHAIN OF COMMAND. PICTURE THIS: I AM LEAVING A GASOLINE STATION, ACCELERATE SLIGHTLY TO THE STATION EXIT, CHECK TRAFFIC IN THE CURB LANE ON A 45 MPH LIMIT CITY STREET, SEE THERE IS AMPLE ROOM TO MERGE IN FRONT OF THE NEAREST CAR, PRESS THE ACCELERATOR - AND NOTHING HAPPENS - FOR AS LONG AS 3 SECONDS! I NOW ACCOMMODATE FOR THE POSSIBILITY OF IT HAPPENING BY WAITING FOR A LARGE GAP IN TRAFFIC, SOMETIMES TO THE IRRITATION OF THE DRIVER BEHIND ME. IT IS VERY BOTHERSOME: AN ACCIDENT WAITING TO HAPPEN. WHEN THE PROBLEM DOES OCCUR, IT IS ALWAYS AT SLOW SPEED, AROUND 10 MPH, AFTER A SHORT ACCELERATION AND AFTER LIFTING MY FOOT FROM THE ACCELERATOR AND REAPPLYING PRESSURE. THE TACHOMETER IS AT 1000 RPM AND SITS THERE FOR 1 TO 3 SECONDS, THEN RISES QUICKLY TO THE POINT WHERE THE ENGINE SPEED ENGAGES THE TRANSMISSION AND ACCELERATION BEGINS. I HAVE TRIED PUMPING THE ACCELERATOR WHICH DOES NOT SEEM TO SHORTEN THE HESITATION TIME. *AK

WHEN COLD, DIFFICULTY SHIFTING INTO 1ST OR 2ND GEARS WHILE ROLLING. *AK

BEFORE TAKING VEHICLE INTO DEALER TO GET RECALL 00-V-147-000 REPAIRS DONE VEHICLE WAS RUNNING JUST FINE. BUT AFTER VEHICLE WAS TAKEN TO DEALER FOR REPAIRS, VEHICLE WAS ACTING JUST LIKE DEFECT MENTIONED IN RECALL. *AK

WHEN FRONT/LEFT DOOR WAS CLOSED, GLASS FOR THE WINDOW OF RIGHT/REAR DOOR SHATTERED. THE PROBLEM HAS NOT BEEN EXAMINED BY DEALERSHIP. *AK CONSUMER STATED THE WINDOW WAS REPLACED UNDER WARRANTY.*JB

UPPER CONTROL ARM BUSHINGS RIPPED CAUSING FUTURE FAILURE OF FRONT SUSPENSION LEADING TO POSSIBLE DEATH OR INJURY IF TRAVELING AT ANY SPEED. BRAND NEW CAR WITH ONLY 25000 MILES SHOULD NOT HAVE MAJOR PROBLEM LIKE THIS. PLEASE CONTACT MANUFACTURER AND ISSUE RECALL BASED ON POSSIBLE FUTURE DEATHS AND/OR INJURIES RESULTING FROM THIS MALFUNCTION.*AK