Page 5 of 9 · complaints 201–250 of 430

2001 Volkswagen Passat complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Exterior Lighting › Headlights
Filed Oct 20, 200592,750 milesPA

DT: 2001 VOLKSWAGEN PASSAT. THE PLUG IN THE BULB FAILED. THE ONLY WAY TO FIX IT WAS TO BUY A HEADLIGHT ASSEMBLY FOR THE DRIVER'S SIDE AND THE PASSENGER'S SIDE. ALL CONNECTORS DON'T RESIST HEAT. CALLED DEALER, CONSUMER DID NOT WANT TO PAY FOR THE REPAIRS. *AK *JB

Fuel System, Gasoline
Filed Oct 17, 200548,404 milesUT

THE FUEL GAUGE ON MY 2001 VOLKSWAGEN PASSAT HAS BEEN MALFUNCTIONING FOR THE PAST FIVE WEEKS. THE GAUGE DISPLAYS A "FULL" READING FOR THE FIRST 100-150 MILES OF DRIVING, AFTER FILLING THE GAS TANK. AFTER 100-150 MILES, THE GAUGE DISPLAYS 7/8 FULL, AND THE NEEDLE DOES NOT MOVE UNTIL APPROXIMATELY 300-380 MILES HAVE BEEN DRIVEN, AT WHICH POINT THE NEEDLE DISPLAYS 1/2 TANK OF FUEL REMAINS. THIS VEHICLE WILL GENERALLY YIELD 400 TO 430 MILES ON A FULL TANK OF FUEL. MY WIFE DRIVES THIS VEHICLE DAILY, AND HAS NEARLY RUN OUT OF FUEL TWICE ON THE INTERSTATE DUE TO A FALSE READING ON THE FUEL GAUGE. THE LOCAL VOLKSWAGEN DEALERSHIP, AND VOLKSWAGEN OF AMERICA STATES THERE IS NO RECALL CAMPAIGN ON MY VEHICLE, AND REFUSES TO REPAIR OR REPLACE THE DEFECTIVE COMPONENT AT THEIR EXPENSE. *NM

Engine and Engine Cooling
Filed Oct 7, 200579,000 milesCT

ENGINE OIL SLUDGE- I HAVE BEEN READING ABOUT VOLKSWAGENS PROBLEM WITH 1.8 TURBO ENGINES CREATING A SLUDGE THAT RESULTS IN LOW TO NO OIL PRESSURE. I HAVE ONE OF THE CARS AFFECTED, A 2001 PASSAT. RECENTLY MY "STOP ENGINE" LIGHT CAME ON. I DID STOP AND CHANGED THE OIL AND FILTER IMMEDIATELY. I CALLED A VOLKSWAGEN DEALER AND HE SAID THAT YES MY CAR WAS COVERED FOR 8 YEARS FROM IN SERVICE DATE. HE DID SAY HOWEVER THAT TRYING TO GET EVERYONE TO "SIGN OFF" MIGHT POSE SOME DIFFICULTY WHEN THE PROBLEM ACTUALLY ARISES. MY FRIEND HAS A 2003 AUDI WITH THE SAME 1.8 T AND HE HAS HAD HIS CAR IN FOR THIS PROBLEM TWICE. I THINK THERE NEED TO SOMETHING FROM A GOVERNMENT AGENCY TO DOCUMENT THIS PROBLEM AND HOLD VOLKSWAGEN ACCOUNTABLE. I CAN'T BELIEVE THAT THEY ARE STILL ALLOWED TO MAKE THESE SAME ENGINES. *JB

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Sep 29, 200573,000 milesCA

THE CHECK ENGINE LIGHT CAME ON WITH A MESSAGE DISPLAY OF "EMISSIONS WORKSHOP!" AROUND 73K MI. THE CAR DEALER I BOUGHT IT FROM THOUGHT IT MIGHT BE THE O2 SENSORS, BUT IT TURNED OUT NOT BE TO. I TOOK IT TO THE LOCAL VW DEALER AND THEY TOLD ME THAT IT WAS A "RECALL/SERVICE BULLETIN" PROBLEM OF SOME SORT SO THEY RESET MY ONBOARD COMPUTER. THE CHECK ENGINE LIGHT CAME ON AGAIN WITH THE SAME MESSAGE SHORTLY THERE AFTER. I TOOK IT IN TO THE VW DEALER AGAIN AND THEY REPLACED BOTH OF MY CATALYTIC CONVERTERS (WHICH WERE COVERED BY THE VW EMISSIONS WARRANTY). THIS SEEMED TO HAVE RESOLVED THE PROBLEM. (THE PROBLEM OCCURRED THE SAME DAY I PURCHASED THE VEHICLE SO IT WOULD BE A GOOD ASSUMPTION THAT THIS PROBLEM HAD OCCURRED BEFORE I ATTAINED THE VEHICLE). *NM

Suspension › Front › Control Arm › Upper Ball Joint
Filed Sep 29, 200540,000 milesCT

I OWN 2001 VW PASSAT WITH 43200 MILES. THIS PAST YEAR I NOTICED FAILURES OF OUTER CV JOINT BOOT BOTH SIDES AND RUBBER DUST BOOTS ON ALL BALL JOINTS WHICH CAUSES A DIRT AND WATER TO DESTROY BALL JOINTS. I CHANGED OUTER CV JOIN BOOT BOTH SIDES AND ONE UPPER CONTROL ARM BALL JOINT AND OTHERS WILL FAIL SOON. *JB

Exterior Lighting
Filed Sep 24, 2005IN

MY VW PASSAT IS ONLY 4 YEARS OLD AND I HAVE ALREADY REPLACE MY EXTERIOR HEADLIGHTS/TAILIGHTS REPLACED 9 TIMES. THIS IS UNACCEPTABLE AND THE DEALER ALONG WITH THE VW CUSTOMER CARE SAYS THERE IS NOTHING THEY CAN DO ABOUT IT. BASICALLY, I HAVE TO KEEP PAYING TO GET NEW HEADLIGHTS THAT ONLY LAST ABOUT A YEAR. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Sep 19, 200574,300 milesCA

AT APPROX. 74,300 MI. OUR 2001 VW PASSAT GLS V6 AUTOMATIC HAD AN ABS FAILURE. WE PURCHASED THE VEHICLE NEW FROM A VW DEALER IN 2001 AND HAVE IT SERVICED BY VW DEALERS. OTHER VW OWNERS I HAVE SPOKEN TO (SOME WHILE IN THE SERVICE AREA OF THE DEALERSHIP!) HAVE ALSO HAD ABS FAILURE. THE ABS UNIT IS BACK-ORDERED AND WAIT LISTED BECAUSE SO MANY HAVE FAILED AND BEEN REQUESTED. I AM ON MY 4TH WEEK OF WAITING FOR THE PART, AFTER HAVING TO PAY FOR IT IN FULL UP FRONT. THIS IS A VERY EXPENSIVE PART: REBUILD KIT IS $650 WHILE THE UNIT ITSELF IS APPROX. $1,100. I BELIEVE THIS PART SUFFER CHRONIC FAILURE AMONG VW'S AND AUDI'S. I ALSO BELIEVE THE IGNITION COILS SHOULD BE RECALLED AS MINE ARE FAILING AND SO MANY OTHERS ARE FAILING.*JB

Steering › Linkages › Tie Rod Assembly
Filed Sep 16, 2005CO

DT: ON AUGUST 25 ONWER WAS UPSET BECAUSE HE HAD TO REPLACE TIE RODS, AND HAD THE VEHICLE ALIGNED. HE SAID THE TIE RODS HAD TO BE REPLACED BECUASE THEY WERE FROZEN. THE REPAIR SHOP REPLACED THE TIE RODS.*AK *NM

Power Train › Automatic Transmission
Filed Aug 18, 200533,152 milesOH

LACK OF POWER WHEN PRESSING THE ACCELERATOR MAY HAVE CAUSED AN ACCIDENT, PULLING OUT IN TRAFFIC. THIS WAS DUE TO WATER LEAK IN POLLEN FILTER BOX (CRACKED) WHICH AFFECTED THE SHIFT LOCK SOLENOID, AFFECTING THE TRANSMISSION CONTROL MODULE. *NM

Exterior Lighting › Turn Signal › Flasher Unit
Filed Aug 10, 200539,500 milesMD

FUNCTION OF TURN SIGNALS AND HAZARD LIGHTS ON MY 2001 PASSAT (40,000 MILES) HAS BEEN DEGRADING OVER TIME. BOTH SYSTEMS ARE NOW COMPLETELY INOPERABLE. VW (800-822-8987) CLAIMS THEY HAVE NEVER HEARD OF THIS PROBLEM, ALTHOUGH THERE IS AN ACTIVE VW RECALL FOR THIS PROBLEM ON 2000-2002 GOLF, GTI AND JETTA, AND THE NHTSA REPRESENTATIVE TO WHOM I SPOKE HAS TOLD ME THERE ARE MANY REPORTS OF THIS PROBLEM ON 2001 PASSATS (BUT NO CURRENT RECALL). OBVIOUSLY, WE WILL BE GETTING THIS FIXED ASAP. HOWEVER, I WOULD REQUEST THAT 1) A RECALL BE INITIATED AND 2) VW PROVIDE REIMBURSEMENT TO ALL OWNERS SUCH AS MYSELF WHO WILL HAVE PAID FOR THIS REPAIR OUT OF THEIR POCKETS. THIS IS A VERY DANGEROUS PROBLEM THAT IS CLEARLY WIDESPREAD ON 2000-2002 VW VEHICLES OF ALL MODELS. *NM

Suspension › Front › Control Arm
Filed Aug 6, 200553,000 milesNJ

THE FRONT CONTROL ARMS ON MY 2001 VW PASSAT NEED TO BE REPLACED. THE CAR ONLY HAS 54K MILES ON IT. *JB

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 4, 200530,000 milesAL

NHTSA 01V157000 SITES A PROBLEM WITH THE FUEL TANK GAUGE MY VEHICLE ABSOLUTELY HAS THIS DEFECTIVE PART. THE GAS GAUGE WILL RECORD 280 MILES THEN AFTER DRIVING A FEW HOURS IT WILL SAY 380 MILES LEFT FOR FUEL THEN IN A 30 MILE DISTANCE IT WILL PLUMMET DOWN TO 60 OR LESS. THE CAR IS A 2001 PASSAT AND NEITHER THE DEALERSHIP NOR VOLKSWAGEN OF AMERICA HAS THIS AS A RECALL AS OF 08/04/05 *JB

Suspension › Front › Control Arm
Filed Aug 1, 200545,663 milesNY

CAR WAS MAKING NOISE AT SLOW SPEED AND WOULD SHAKE AT FASTER SPEEDS. I WAS TOLD I NEEDED 2 TIE RODS WHICH WERE REPLACED. THE PROBLEM CONTINUED AND I WAS THEN TOLD IT WAS THE CONTROL ARMS AND I NEEDED ALL 4 REPLACED. MY CAR IS NOT EVEN 4 YEARS OLD AND HAS ONLY 45,000. I UNDERSTAND FROM OTHER SITES THAT THIS IS A PROBLEM ON VW'S AND AUDI'S. *JB

Service Brakes, Hydraulic
Filed Jul 29, 2005MA

BRAKES PROBLEMS - LESS THAN A YEAR OLD, IF DRIVE 40 MPH AND UP, AND IF THE BRAKE PEDAL IS APPLIED, THE VEHICLE WOULD ACCELERATE FOR A BRIEF SECOND BEFORE IT DECELERATES (VERY SCARY AND DANGEROUS). FOUR YEARS OLD: ABS LIGHTS ON AND IF THE BRAKE PEDAL IS APPLIED, THE VEHICLE WOULD SHAKING. REPORTED TO VOLKSWAGEN, BUT NO CARES HAS TAKEN. SEAT BELTS PROBLEMS: TWO AND HALF YEARS OLD: FRONT PASSENGER SEAT BELT DOESN'T RECOIL. *NM

Air Bags › Side/Window
Filed Jul 19, 200554,000 milesMN

DT: CALLER SAID THE AIR BAGS DEPLOYED WITHOUT WARNING. WHILE DRIVING CALLER SAID BOTH CURTIN AIR BAGS DEPLOYED OVER THE DOORS. CALLER SAID HE DID NOT HAVE A CRASH OR HIT A BUMP. CALLER SAID AN ENGINE WARNING LIGHT CAME ON ,AND THERE WA SA BLINKING WARNING LIGHT. CALLER MADE APPOINTMENT TO HAVE IT LOOKED AT, BUT DID NOT MAKE IT BEFORE THE AIR BAG DEPLOYED. VEHICLE WAS AT DEALER, AND THEY SAID THEY HAVE NEVER SEEN THIS BEFORE. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK

Engine and Engine Cooling › Cooling System
Filed Jun 24, 200534,900 milesCA

A/C SLOWLY STOPPED BLOWING COLD AIR, FUMES OR SMOKE BEGAN COMING OUT OF THE VENTS. COOLANT LEAKED ALL OVER THE PASSENGER FLOORBOARD WHICH IS NOW RUINED. DEALER SAID THE HEATER CORE NEEDED REPLACED WHICH WAS NOT COVERED UNDER THE EXTENDED WARRANTY. TOTAL REPAIR COST WAS $1700, ALL THIS AND THE CAR ONLY HAS 35,000 MILES ON IT. I HAVE HEARD THAT THIS IS A COMMON PROBLEM ACCORDING TO THE DEALER. EYES HAVE BEEN BURNING LATELY FROM THE SMOKE THAT WAS BEING BLOWN THROUGH THE VENTS. DEALER REPLACED HEATER CORE AND THERE IS STILL A BIT OF SMOKE BEING BLOWN OUT. VERY DISPLEASED.

Fuel System, Other › Storage › Fuel Gauge System
Filed Jun 16, 200569,800 milesGA

DT: CONSUMER RAN OUT OF GAS ON A TWO LANE STREET GOING OVER A [XXX], THERE WAS NO PLACE TO PULL TO THE SIDE WHEN VEHICLE RAN OUT OF GAS. THERE WAS NO WARNING OF LOW GAS FROM THE VEHICLE. THERE WAS NO WARNING LIGHT, NO WARNING TONE, OR WARNING OF ANY KIND. GAUGE DID NOT SHOW EMPTY OR SHOW THE CORRECT GAS LEVEL. THIS HAPPENED IN THE MORNING ON WEDNESDAY WITH TWO KIDS IN THE VEHICLE.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).* TR

Fuel System, Other › Storage › Tank Assembly
Filed Jun 13, 200569,800 milesGA

RUNNING OUT OF FUEL WITHOUT WARNING WHILE THE FUEL GAUGE INDICATES THAT THERE IS SUFFICIENT FUEL IN THE TANK.

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed May 30, 200525,000 milesAZ

1.NORMAL DRIVING 2.REAR BRAKE ROTOR WARP AND EXCESSIVE PAD WEAR 3. 3 SEPERATE INCEDENSES OF REAR BRAKE REPAIRS. (THERE HAVE NOT BEEN ANY ON THE FRONT BRAKES TO DATE) 4 REAR ROTORS AND 3 SETS OF PADS IN 52,000 MILES. THE SERVICE MANAGER AT THE DEALER INSISTS THIS IS THE NORMAL WEAR PATTERN FOR THE VEHICLE, ESPECIALLY THE INNER PAD ON THE DRIVERS SIDE REAR..VW OF AMERICA IS BACKING THE STANCE THAT THE DEALER IS CORRECT. THIS HAS CREATED AN UNSAFE BRAKING CONDITION BECAUSE TH THE BRAKE PEDAL OSCILLATES DURING ALL BRAKING.

Unknown or Other
Filed May 26, 2005TX

TEXAS DECEPTIVE TRADE PRACTICES ACT BREACH OF WARRANTY REGARDING THE 2001 VOLKSWAGEN PASSAT.***NO ANSWER REQUIRED***.*MR *JB

Electrical System › Wiring › Front Underhood
Filed May 21, 2005MN

AUTOMOBILE: 2001.5 VW PASSAT 1)THE HEADLIGHTS STOPPED WORKING - BOTH THE LEFT AND THE RIGHT SIDE. THE DAYLIGHTS, THE FOGLIGHTS AND THE BRIGHTS CONTINUED TO WORK. 2) THE LEFT SIDE HEADLIGHT ELECTRICAL CONNECTION HAD MELTED. THIS COULD HAVE CAUSED A FIRE. 3) WE BROUGHT THE CAR TO A SERVICE CENTER. THEY REPLACED THE RIGHT HEADLIGHT. UPON INSPECTION OF THE LEFT HEADLIGHT, IT WAS DISCOVERED THAT THE HEADLIGHT ELECTRICAL CONNECTION HAD MELTED. WE WERE TOLD THAT THIS COULD HAVE CAUSED A FIRE. QUESTION: IF THE ELECTRICAL CONNECTION ON THE LEFT SIDE HAS MELTED, ISN'T THERE A GOOD CHANCE THAT THE ELECTRICAL CONNECTION ON THE RIGHT SIDE WILL ALSO MELT?

Engine and Engine Cooling › Engine
Filed May 10, 200540,000 milesMD

WHILE DRIVING MY 2001 VOLKSWAGEN PASSAT ON HIGHWAY 95 AT HIGHWAY SPEEDS, THE "STOP ENGINE" LIGHT CAME ON. THE OIL PRESSURE WARNING LIGHT CAME ON AND INDICATED NO OIL PRESSURE. WE HAD TO HAVE THE VEHICLE TOWED TO THE NEAREST VOLKSWAGEN DEALER WHERE IT TOOK A COMPLETE ENGINE TEARDOWN AND OIL PUMP REPLACEMENT. THE VEHICLE HAD ONLY 40,000 MILES ON IT AND HAD BEEN MAINTAINED WELL. THIS OCCURRED WITHOUT WARNING AND COULD HAVE RESULTED IN STRANDING A WOMAN OR CHILDREN ALONE. NO DEATHS OCCURRED, HOWEVER COMPLETE ENGINE FAILURE AT HIGHWAY SPEEDS COULD HAVE RESULTED IN LOSS OF CONTROL OF VEHICLE, LEADING TO SAME.

Exterior Lighting › Turn Signal › Flasher Unit
Filed May 3, 200569,500 milesNJ

CONTACT STATES: TURN SIGNAL/ HAZARD SWITCH MALFUNCTIONED. HAD PROBLEM FOR TWO WEEKS. DEALER TOLD CONSUMER TO CALL VOLKSWAGEN. THERE WERE RECALLS ON OTHER MODELS WITH THE SAME PROBLEM. SAFETY RECALL 15.*AK

Fuel System, Other › Storage › Fuel Gauge System
Filed Apr 15, 2005CA

I OWN A 2001 VW PASSAT AND HAVE BEEN HAVING PROBLEMS WITH A GAS GAUGE FOR A NUMBER OF YEARS. THE GAUGE IS INNACCURATE AND NEVER REFLECTS THE CORRECT GAS LEVEL.*AK I'VE REPORTED THE PROBLEM TO THE DEALER AND HAVE BEEN TOLD THAT THERE IS NO RECALL, YET A RECALL EXISTS FOR THIS MAKE, MODEL AND YEAR (NHTSA CAMPAIGN ID # 01V157000).

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Apr 2, 200548,000 milesNC

BAD HEATER CORE NEEDED TO BE REPLACED AFTER 48,000 MILES. DEALER SERVICE UNWILLING TO COVER REPAIRS.*AK

Engine and Engine Cooling › Engine
Filed Apr 1, 2005MA

ENGINE LIGHT CONTINUALLY GOES ON AND OFF, WHEN BLINKING ON, THE CAR SHAKES, AS IF IT IS ABOUT TO STALL, AND A BAD ODOR EMITS. WHEN DRIVING , THE CAR WOULD NOT EXCEED 20-30 MPH, EVEN WHEN THE GAS PEDAL WAS TO THE FLOOR. BROUGHT THE CAR TO VW FIRST TIME, THEY SAID THE LIGHT CAME ON BECAUSE THE CAR WAS IDLE FOR A DAY OR SO. THE 2ND TIME, AFTER GOING TO AN INDEPENDENT REPAIR SHOP AND HAVING ALL THE PLUGS REPLACED AND A COMPLETE TUNE-UP, SAME THING HAPPENED THE NEXT DAY. INDEPENDENT SHOP SAID THE ONLY OTHER THING WAS THE IGNITION COILS AND THAT THEY WERE EXPENSIVE. CALLED VW DEALERSHIP(CAR IS ON EXTENDED WARRANTY-LESS THAN 30 THOUSAND MILES & A 2001), WAITED 9 DAYS BEFORE THEY COULD LOOK AT THE CAR, HOWEVER, THE ENGINE LIGHT WAS OUT AGAIN. I EXPLAINED TO THEM THE PROBLEM, AND ALL THEY SAID WAS THAT VW DOES NOT HAVE A RECALL ON THE IGNITION COILS, THEY REPLACED THE NEWLY PURCHASED PLUGS AGAIN, AND SAID THERE WAS NOTHING WRONG WITH THE COILS??? COST ME $261.00 PLUS A RENTAL CAR, BUT THERE WAS NOTHING WRONG.*AK

Service Brakes, Hydraulic
Filed Mar 25, 2005CA

VOLKSWAGEN PASSAT GLX 2001, DEFECTIVE BRAKES. *BF ON SEVERAL OCCASIONS, THE BRAKES LOCKED UP AND THE FRONT WHEEL OVERHEATED AND STARTED TO SMOKE. THE BRAKE BOOSTER AND MASTER CYLINDER WAS REPLACED. *JB

Engine and Engine Cooling › Engine › Gasoline › Turbo/Supercharger
Filed Mar 14, 200572,000 milesTX

'RECALL CAMPAIGN' ISSUED FOR VOLKSWAGEN PASSAT 2001, OIL SLUDGE WARRANTY EXTENSION. *BF THE VEHICLE BROKE DOWN ON THE HIGHWAY WITHOUT ANY PRIOR INDICATIONS OF PROBLEMS, THE OIL AND ENGINE LIGHTS ILLUMINATED AND THE ENGINE BEGAN MAKING A SCREECHING SOUND. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THEY DETERMINED THE ENGINE HAD LOCKED UP FROM LACK OF OIL. THE WARRANTY DEPARTMENT REFUSED TO AUTHORIZE THE WARRANTY COVERAGE FOR THE REPAIR, BECAUSE THE CONSUMER COULD NOT PROVIDED RECEIPTS FROM AN AUTOMOBILE SERVICE COMPANY DOCUMENTING THAT HE HAD THE OIL CHANGED REGULARLY. THE WARRANTY DEPT. STATED THE CONSUMER WAS NOT ENTITLED TO WARRANTY COVERAGE FOR THE ENGINE AND THE TURBO CHARGER REPAIRS. (LAWYER ON BEHALF OF CONSUMER) *JB

Engine and Engine Cooling
Filed Mar 4, 200513,000 milesIN

SINCE BUYING THE CAR, THERE HAS BEEN AN ODOR FROM THE HEATER VENTS. ON FEBRUARY 25, WHEN USING THE HEATER, MY SON REPORTED LARGE AMOUNTS OF MIST COMING FROM THE VENTS. THE DEALER CHECKED AND FOUDN THAT THERE IS A CRACK IN THE HEATER CORE, AND THE MIST WAS FROM POOLED ANTIFREEZE. THE MIST IS CLEARLY TOXIC, YET WE WERE BREATHING IT FOR WEEKS, ONLY NOTICING WHEN THE CRACK WORSENED. THE CAR HAS ONLY 17,500 MILES ON IT. WHY DID THE HEATER CORE CRACK? *AK

Exterior Lighting › Headlights
Filed Mar 2, 200560,000 milesVA

THE CONSUMER EXPERIENCED A PROBLEM WITH THE HEADLIGHTS. THE OWNER STATED THAT WHILE TRYING TO TAKE THE VEHICLE THROUGH STATE INSPECTION THE VEHICLE FAILED BECAUSE THE HEADLIGHTS WOULD NOT ADJUST. THE ADJUSTMENTS WERE DONE FROM THE REFLECTOR. THE ADJUSTMENT SCREW VIBRATED, AND EVENTUALLY FELL OFF, MAKING THIS VERY DIFFICULT TO MAINTAIN. *AK THE CONSUMER STATED THAT THE PLASTIC GEAR VIBRATED. THE LIGHT FELL OUT OF THE ADJUSTMENT. THE PLASTIC GEAR FELL OFF AND THE LIGHTS WENT OUT OF ALIGNMENT. ON FEB 4 THE VEHICLE FAILED A STATE INSPECTION BECAUSE THE LIGHTS WERE OUT OF ALIGNMENT AND COULD NOT BE CORRECTED. *TC BOTH HEAD LAMPS WERE DEFECTIVE DUE TO A SMALL ADJUSTMENT SCREW ON THE LAMP ASSEMBLY. *SC *JB

Electrical System
Filed Feb 22, 200545,500 milesTX

THE ABS LIGHT COMES ON, BUT THE CAR IS NOT DOING ANYTHING DIFFERENT, I ALSO GET THE EPO LIGHT ON, TOOK IT TO VW SERVICE CTR THEY SAID IT WILL COST $1500 + 2.5 HRS LABOR. I CALLED UP VOLKSWAGEN OF AMERICA CUSTOMER SERVICE THEY SAID THEY CANNOT HELP, EVEN THOUGH 1000S OF OTHER VOLKSWAGENS HAVE THE SAME PROBLEM.*AK

Suspension › Front › Control Arm › Upper Arm
Filed Feb 16, 200535,000 milesTN

UPPER LEFT CONTROL ARM BUSHING FAILURE AT 35,000 MILES. NEEDS REPLACING.*AK

Exterior Lighting › Hazard Flashing Warning Lights › Unit
Filed Feb 14, 200575,270 milesTN

FAILURE OCCURRED SPONTANEOUSLY. AFTER TURN SIGNAL (LEFT OR RIGHT) WAS DEACTIVATED (WHETHER MANUALLY OR AUTOMATICALLY AFTER COMPLETING TURN, PROMINENT SCRATCHING OR "SHORTING" NOISE COULD BE HEARD AND VIBRATION FELT UNDERNEATH THE FLASHER SWITCH FOR VARYING PERIODS OF TIME. DEALER REPLACED SWITCH, HOWEVER, A NOISE CONTINUED FROM BEHIND THE FLASHER SWITCH AT IRREGULAR INTERVALS. DEALER SAID THAT THIS WAS CAUSED BY DEFECT IN TURN SIGNAL MECHANISM IN STEERING COLUMN. THAT REPAIR IS PENDING. CONCERN IS FOR FAILURE OF EITHER THE FLASHERS OR TURN SIGNALS AND/OR ELECTRICAL SHORT IN THE SYSTEM WHICH COULD LEAD TO OTHER PROBLEMS. THE SITUATION BEARS SIMILARITY TO THE EXISTING NHTSA CAMPAIGN ID NUMBER: 04V584000 INVOLVING SOME OF THE SAME COMPONENTS IN VW JETTAS OF THE SAME MANUFACTURING YEAR.*AK

Steering › Rack and Pinion
Filed Jan 31, 200532,000 milesAL

THE STEERING WHEEL WAS LOOSE. DEALER HAD TO TIGHTEN THE RACK AND PINION IN ORDER TO ALLEVIATE THE PROBLEM.*AK...MECHANIC REPORTED THAT PART WAS ALMOST OUT ON ONE SIDE, AND HAD IT COME OUT ABILITY TO STEER WOULD HAVE BEEN LOST. *AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jan 30, 200543,000 milesPA

STRONG SMELL OF GAS EMANATING FROM ENGINE COMPARTMENT AND INTO CABIN THROUGH HEATING SYSTEM, DROVE TO VW DEALER, WHO TOLD ME I WAS LUCKY THE CAR DID NOT EXPLODE, THE FUEL LINE WAS LEAKING DIRECTLY ONTO THE CATALYTIC CONVERTER, WHICH HEATS TO 1000 DEGREES. THE DEALERSHIP REPLACED THE FUEL LINE, ALTHOUGH THEY CHARGED A LOT TO DO SO.*AK

Tires
Filed Jan 26, 2005MD

2001 PASSAT ALL NEW PIRELLI TIRES 12/03. REAR TIRES CUPPING ON THE INSIDE AFTER 20,000 MILES. VEH WAS LOUD IN THE REAR, LESS TRACTION, HANDLING FUNNY. FIGHTING WITH TIRE PLACE RIGHT NOW.*AK

Electrical System
Filed Jan 19, 200546,309 milesCA

ON THREE SEPARATE OCCASIONS, THE 2001 VW PASSAT V6 GLS ENGINE AND ALL ELECTRICAL QUIT FOR NO APPARENT REASON. ONE INCIDENT OCCURRED ON THE FREEWAY AT APPROXIMATELY 65 MPH. THE VEHICLE WAS IN THE FAST LANE AND THE MOMENTUM ALLOWED THE VEHICLE TO CONTINUE FORWARD ENOUGH TO GET THE VEHICLE RESTARTED WITHOUT COMING TO A COMPLETE STOP. LUCKILY, THERE WAS NOT A LOT OF TRAFFIC BECAUSE THIS COULD HAVE RESULTED IN A DISASTROUS SITUATION. DURING THE INCIDENT THAT OCCURRED TODAY THE VEHICLE HAD TO BE BROUGHT TO A COMPLETE STOP BEFORE BEING RESTARTED. *NM

Suspension › Front › Control Arm › Upper Arm
Filed Jan 13, 200567,000 milesTX

WHILE DRIVING 5 MPH, THE UPPER CONTROL ARM SNAPPED. THIS CAUSED THE CONSUMER TO LOSE STEERING CONTROL. THE CONSUMER MANAGED TO PULL OVER AND HAD THE VEHICLE TOWED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION. *NM

Vehicle Speed Control › Accelerator Pedal
Filed Jan 13, 200554,000 milesCA

THE ACCELERATOR STICKS. YOU HAVE TO TURN THE VEHICLE OFF IN ORDER TO STOP. THE CONSUMER IS RESPONSIBLE FOR THE COST OF THE REPAIR. *NM

Latches/Locks/Linkages › Trunk Lid › Lock
Filed Jan 13, 200579,800 milesCA

TRUNK LID LOCK BROKE ABOUT 5 DAYS BEFORE THE 8TH AND IT SLOWLY DRAINED THE BATTERY. WITHOUT MY KNOWING THAT THAT WOULD HAPPEN I DID NOT ATTEND THE PROBLEM RIGHT AWAY. THE CHARGES FROM VW TO FIX ARE: TRUNK-$ 120.85 BATTERY- $318.18. *NM

Engine and Engine Cooling › Engine › Other Fuel Types › Turbo/Supercharger
Filed Jan 10, 200557,800 milesMD

I OWN A 2001 1.8 TURBO VW PASSAT WITH GIVE OR TAKE 57,000 MILES. THE 1.8 TURBO HAS AN ISSUE WITH OIL SLUDGE. WHILE RESEARCHING THIS ISSUE I HAVE DISCOVERED THAT THIS IS NOT AN UNCOMMON PROBLEM WITH THE 1.8 TURBO AND HAVE CONCLUDED THAT THIS ISSUE SEEMS TO BE A MANUFACTURING DEFECT. ACCORDINGLY, VW HAS EXTENDED THE POWER TRAIN WARRANTY. I HAVE RECORDS SHOWING THAT ALL OF MY OIL CHANGES WERE DONE WITHIN A TIMELY MANNER. HOWEVER IN TWO INSTANCES I EXCEEDED THE "RECOMMENDED MAINTENANCE": IN THE FIRST CASE IT WAS BY 26 MILES AND IN THE SECOND CASE IT WAS APPROXIMATELY 290 MILES. IF VW HAS DENIED MY CLAIM DUE TO THOSE SITUATIONS, THEY SHOULD NOT STATE IN THE WARRANTY THAT THE OWNER FOLLOW THE "RECOMMENDED MAINTENANCE" SCHEDULE BUT THAT THE OWNER SHOULD FOLLOW A "REQUIRED MAINTENANCE" SCHEDULE. I WOULD ALSO LIKE TO POINT OUT THAT A 2001 CAR, THAT COST OVER $22,000, THAT HAS BEEN TAKEN CARE OF, AND HAS LESS THAT 60,000 MILES, SUCH AS MINE, SHOULD NOT HAVE ENGINE FAILURE. EVEN IF I WENT OVER THE "RECOMMENDED MAINTENANCE" BY 500 OR 700 MILES, WHICH WAS NOT THE CASE, THE ENGINE SHOULD NOT GIVE OUT. VW NEEDS TO TAKE ACCOUNTABILITY FOR THIS ISSUE. I WOULD ALSO LIKE TO POINT OUT THAT I NEVER RECEIVED NOTIFICATION FROM VWOA REGARDING THE OIL SLUDGE ISSUE. I HAVE ALL OF MY RECORDS STATING THAT I HAVE PERFORMED THE "RECOMMENDED MAINTENANCE" NOT REQUIRED MAINTENANCE, IN A TIMELY MANNER. YET VW HAS DENIED MY CLAIM TO COVER THE ENGINE UNDER WARRANTY. *AK

Suspension › Front › Control Arm › Lower Arm
Filed Dec 21, 200425,000 milesMD

DESPITE LIGHT USE OF THE VEHICLE, BOTH THE UPPER AND LOWER CONTROL ARMS ON OUR 2001 VW PASSAT WAGON HAVE FAILED AND REQUIRED REPLACEMENT. ALTHOUGH THE COMPANY RECOGNIZED A DEFECT WITH THE LOWER CONTROL ARMS AND REPLACED THEM AT ITS EXPENSE, WE WERE CHARGED $600 BY THE DEALER TO REPLACE THE UPPER CONTROL ARMS -- EVEN THOUGH THE VEHICLE HAD FEWER THAN 25,000 MILES AT THE TIME.*AK

Exterior Lighting › Turn Signal › Flasher Unit
Filed Dec 20, 200429,000 milesPA

THE TURN SIGNAL /HAZARD SWITCH RELAY FAILED ON MY 2001 PASSAT GLX 4MOTION TWICE ON 11/20/2003 (REPLACED ON 11/23/2004) AND 12/19/2004. IT CAUSED TURN SIGNAL TO MALFUNCTION.*AK

Engine and Engine Cooling › Engine
Filed Dec 8, 2004MA

THE CRANK SHAFT SCREW GOT LOOSE, BACKED OUT, AND RATTLED THROUGHOUT THE ENGINE AT 50 MPH. CONSUMER WAS INFORMED BY THE DEALER THAT A NEW ENGINE WAS NEEDED BECAUSE THE SCREW RUINED THE INTERIOR PARTS OF THE ENGINE.*AK

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Dec 8, 200460,000 milesNJ

AT APPROX 60K CHECK ENGINE LIGHT CAME ON READ "EMISSIONS WORKSHOP". DEALER HOOKED UP COMPUTER AND TOLD ME IT WAS AN OXYGEN SENSOR AND SOME OF THE VACUUM HOSES HAD TO BE REPLACED. I TOOK THE VEHICLE TO A VW SPECIALTY SHOP AND THEY CONFIRMED THE O2 SENSOR PROBLEM AND REPLACED A FEW VACUUM HOSES. THE CARS COMPUTER WAS CLEARED AND TWO MONTHS LATER BOTH THE CHECK ENGINE LIGHT AND EMISSIONS WORKSHOP INDICATORS WERE BACK. SHOP HOOKED UP TO THEIR COMPUTER AND CONFIRMED THAT NOW A PRE CAT O2 SENSOR WAS BAD. TWO SENSORS IN THREE MONTHS, BOTH MORE THAN $200 TO REPLACE IS UNACCEPTABLE. VW IS SUPPOSED TO HAVE EXTENDED PORTIONS OF ITS WARRANTIES BUT THE DEALER CLAIMS IT DOESN'T COVER THESE PARTS OR REPAIRS. THE CAR HAS APPROX. 62,000 MILES. FROM WHAT I HAVE HEARD THIS IS A COMMON PROBLEM THAT VW SHOULD BE HELP ACCOUNTABLE FOR. *JB

Engine and Engine Cooling › Engine
Filed Nov 9, 2004TX

CHECK ENGINE LIGHT FLASHED ON THE DASHBOARD INTERMITTENTLY. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE SLUDGE WAS INSIDE OF THE ENGINE, AND ENGINE NEEDED TO BE REPLACED. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Nov 9, 2004CA

THE VEHICLE HAD A FAULTY FUEL SENDING UNIT. *NM RECALL#01V157000. *SC

Exterior Lighting › Headlights
Filed Nov 5, 200410,000 milesMD

THE HEADLIGHTS OF MY 2001.5 PASSAT HAVE BURNED OUT AT A RATE THAT IS MUCH HIGHER THAN NORMAL. I HAVE HAD TO REPLACE ONE HEADLIGHT TWICE AND THE OTHER FOUR TIMES SINCE I HAVE OWNED MY CAR. BECAUSE THE MANUFACTURER RECOMMENDS THAT ONLY A DEALER REPLACE THE HEADLIGHT THERE ARE MANY TIMES WHEN I HAVE TO DRIVE WITH ONE OR THE OTHER LAMP OUT. FORTUNATELY THEY HAVE NOT FAILED AT THE SAME TIME. DURING A VISIT TO MY LOCAL DEALER WHEN THE CAR WAS UNDER WARRANTY THEY STATED THAT THERE WAS NO ELECTRICAL PROBLEM AT THAT IT IS NORMAL FOR HEADLIGHTS TO BE REPLACED THIS FREQUENTLY. SINCE THAT VISIT, AND SEVERAL MORE LIGHT REPLACEMENTS, THEY HAVE DETERMINED THAT THE WIRING TO THE PASSENGER SIDE HEADLIGHT ASSEMBLY WAS FAULTY AND HAVE SINCE REPLACED IT, ALTHOUGH THEY CHARGED ME FOR THE REPAIR. GIVEN THE NUMBER OF PASSATS THAT I SEE WITH ONE HEADLIGHT OUT, I SUSPECT THAT THERE IS A MANUFACTURING PROBLEM AND THIS PROBLEM IS CAUSING A SAFETY ISSUE.*AK

Engine and Engine Cooling
Filed Nov 5, 200449,000 milesCT

IDENTICAL TO COMPLAINTS 10089069 AND 10097846. SUDDEN WARNING LIGHT APPEARANCE WHILE DRIVING IN HIGHWAY. INDICATED "LOW OIL PRESSURE -- STOP MOTOR". BY THE TIME AN EXIT WAS REACHED ENGINE WAS SPUTTERING AND KNOCKING. MILEAGE IS APPROXIMATE -- CAR IS AT DEALER ABOUT 50 MILES DISTANT. AR IS WITHIN WARRANTY MILEAGE AND YEARS (7 YEARS/70,000 MILES FOR POWER TRAIN). VOLKSWAGEN IS REFUSING TO PROVIDE WARRANTY COVERAGE BECAUSE MILEAGE WAS NOT RECORDED ON RECEIPTS AT TIME OF OIL CHANGES. HAVE TRIED TO WORK WITH BOTH THE VW DEALER RECEIVING THE CAR AS TOWED, AND VOLKSWAGEN CUSTOMER SERVICE. *AK

Steering › Column
Filed Nov 3, 200413,000 milesNJ

AT 13,000 MILES, STEERING COLUMN BEGAN TO "CLUNK" WHEN TURNING THE WHEEL. NEW STEERING COLUMN INSTALLED UNDER WARRANTY. AT 27,000 MILES, SAME PROBLEM RETURNED. INFORMED BY A MECHANIC THAT ISSUE MAY BE DUE TO DESIGN OF COLUMN UNIVERSAL JOINT WHEN PASSING THROUGH FIREWALL (SHARP ANGLE LEADS TO MORE STRESS AND LIKELY FAILURE OVER TIME.) WHEN WARRANTY EXPIRES, THIS WILL BECOME MY ISSUE.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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