PASSENGER SIDE AIR BAG COVER IS NOT FITTED CORRECTLY. THE DEALER ATTEMPED TO INSTALL A NEW COVER. ALSO THERE WAS ANTI-FREEZE LEAKAGE ALL OVER THE ENGINE TWO MONTHS AFTER PURCHASE OF VEHICLE. ANTI FREEZE HAD HARDENED. DEALER SAID THAT THE RUBBER HOSE HAD FAILED UNDER NORMAL DRIVING CODITIONS. DEALERSHIP REPLACED THE HOSE ON 6-16-99.*AK CONSUMER STATED THE AIRBAG WAS REPLACED BY DEALER ON JUNE 16, 1999 HOWEVER THE AIRBAG WAS AGAIN NOT FITTED CORRECTLY AND POPPED UP AND THEREFORE IT WAS NOT SECURE, ALSO THE RADIO DOES NOT WORK PROPERLY ON THE AM BAND, THERE IS INTERFERENCE.*JB
1999 Volkswagen Passat complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
EITHER A DROP OR TWO OR FUMES FROM A CONTAINER OF CONTAINERIZED CHOLORINE CAUSED AN ELECTRICAL FIRE IN THE TRUNK DUE TO MAKING CONTACT WITH AN ELECTRICAL OUTLET. THE FIRE WAS PUT OUT BY THE FIRE DEPARTMENT. VEHICLE IS BEING REPAIRED BY DEALERSHIP. *AK
WHEN THE EMERGENCY PARKING BRAKE WAS RELEASED VEHICLE ACCELERATED FORWARD. *AK
THE DRIVERS SIDE SEAT HAS EXCESSIVE MOVEMENT IN THE FORE-AFT DIRECTION AND IN THE VERTICAL. IT IS MOST NOTICEABLE WHEN BRAKING. IT FEELS VERY UNSECURE. I HAVE TAKEN IT TO THE DEALER. THEY CLAIM THIS LEVEL OF PLAY IS NORMAL.
51 HOURS AFTER PURCHASING MY NEW VW PASSAT GLS V6, THE BRAKE BOOSTER FAILED, CAUSING VIOLENT SHAKING OF THE CAR, STIFFENING OF THE BRAKE PEDAL IMPAIRING MY BRAKING ABILITY AND THICK HEAVY SMOKE FROM UNDER THE HOOD. I WAS INFORMED THE NEXT DAY BY THE DEALE
ANY TIME THE HEATER IS USED THERE IS A BURNT CARAMEL ODOR. I SUSPECT THIS IS A COOLANT /HEATER CORE LEAK CAUSING THE PROBLEM. *AK
THE RACK AND PINION CAP FELL OUT/WAS MISSING, LEAVING NO FLUID IN POWER STEERING ASSEMBLY. THERE WAS A SMALL POP AND SMOKE FROM UNDER THE CAR. MY WIFE HAD A HARD TIME STEERING THE CAR AND MANEUVERING IT OFF THE ROAD. HAD THERE BEEN TRAFFIC SHE MAY WELL HAVE BEEN INVOLVED IN AN ACCIDENT AS SHE SLOWED AND TRIED TO MUSCLE THE CAR OFF THE ROAD. STEERING WAS VERY TIGHT, SO TIGHT SHE COULD BARELY TURN THE WHEEL. CAR HAD JUST BEEN PICKED UP FROM THE DEALER AND HAD ONLY 250 MILES ON IT. CAR IS CURRENTLY AT FIORE VOLKSWAGEN IN HOLLIDAYSBURG, PA BEING REPAIRED. *AK
ENGINE EXPERIENCES HESITATION, REPAIR ATTEMPT FAILED, CONTINUES TO HESITATE. MJS
WHILE UNDER FULL THROTTLE, ACCELERATOR PEDAL DID NOT "SPRING" BACK AFTER RELEASING PRESSURE AND VEHICLE CONTINUED TO ACCELERATE AT FULL THROTTLE UNTIL I REACHED DOWN AND PULLED ACCELERATOR PEDAL BACK. FIRST TIME HAPPENED WHEN ACCELERATING FROM STOP LIGHT; SECOND TIME, WHEN MERGING ONTO FREEWAY. BOTH TIMES I WAS ABLE TO FREE PEDAL AND RESUME NORMAL DRIVING. BOTH TIMES I APPLIED THE BRAKES, AND THIS DID NOT HELP MATTERS, AS VEHICLE CONTINUED TO ACCELERATE AT FULL THROTTLE. CARPET WAS NOT THE CULPRIT AS IT WAS FIRMLY SECURED, USING FACTORY INSTALLED "SNAPS." DEALER HAD CAR ALL DAY MONDAY AND WAS IN CONTACT WITH VW OF AMERICA. UNABLE TO FIND ANYTHING WRONG; EVERYTHING "NORMAL." VW CLAIMED TO NEVER HAVE HEARD OF THIS PROBLEM BEFORE. STILL AWAITING ADDITIONAL ACTION FROM VW. I AM GRAVELY CONCERNED AS DEALER TOLD ME TO DRIVE UNTIL PROBLEM HAPPENS AGAIN. THIS IS NOT AN OPTION!! IF MY WIFE WAS DRIVING SHE WOULD NOT BE ABLE TO REACH DOWN AND RELEASE PEDAL AS I DID. ONLY OPTION WOULD BE TO TURN OFF IGITION AND THEN SHE WOULD LOSE POWER STEERING AND BRAKES. *AK
CLUTCH - THE CLUTCH REMAINED DEPRESSED TO FLOORBOARD EVEN THOUGH THE GEAR REMAINED ENGAGED! THE CAR LURCHED FORWARD INTO INTERSECTION! ELECTRICAL FIRE - THE CAR'S ELECTRICAL SYSTEM UNDER THE HOOD CAUGHT FIRE BURNING THE CAR TO THE GROUND.. THIS CAR IS BRAND NEW AND EXPERIENCED THESE PROBLEMS WITHIN 1 WEEK OF DELIVERY TO CUSTOMER...
I HAVE REPORTED THIS ONCE BEFORE BUT I DO NOT SEE IT ON YOUR DATABASE? I BELIEVE THIS CAR IS NOT SAFE TO DRIVE AND I HAVE NO CONFIDENCE IN THE WAY THIS MATTER IS BEING HANDLED. EVERY TIME ME AND MY FAMILY GET INTO THIS VEICHLE I EXPECT SOMTHING TO HAPPEN. ALL THE PREVIOUS CARS I OWNED I DID NOT HAVE THIS FEELING. VOLKSWAGEN WILL NOT BUY THE CAR BACK AT THIS TIME. I FEEL THE CAR SHOULD RETURNED AND THEN REPLACED WITH A NEW ONE. I AM ALSO CONSIDERING SELLING THE CAR AS IS AND BUYING ANOTHER MAKE NISSAN. PLEASE HELP JUSTICE SHOULD BE TOP PROIRTY THIS IS A MONEY ISSUE AND NO LONGER A COMMITMENT TO SAFTEY.
STEERING RACK FAILED.
STEERING RACK FAILED.
REPLACED POWER STEERING RACK.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Volkswagen Passat → · Every Passat year → · How the figures are calculated →