Page 3 of 18 · complaints 101–150 of 889

2009 Volkswagen Jetta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Electronic Stability Control (esc)
Filed Apr 17, 2019IA

TAKATA RECALL. CAR HESITATES TO SPEED UP, ABS LIGHT COME UP SOME TIME AND GO OFF. LIGHT COVER ALL THE SIGNAL P R N D S WHEN THE GEAR LEVER IS ON DRIVE (D).

Suspension
Filed Mar 29, 201992,150 milesME

WHILE IN TRAFFIC I HEARD A VERY LOUD BANG AND PULLED OFF THE ROAD. I HAD THE CAR TOWED TO PRIME VOLKSWAGON, 784 PORTLAND RD, SACO, MAINE. THEY REPORTED THAT THE LEFT FRONT SPRING HAD BROKEN AND NEEDED REPLACEMENT. I WAS CHARGED $893.50 FOR THE REPAIR PLUS THE TOWING CHARGES. THE VW DEALERSHIP DID NOT ADVISE OF ANY SAFETY RECALLS. I ADVISED THAT I WAS CONCERNED WITH THE SAFETY OF THE VEHICLE AND THE REMAINING SPRINGS. TODAY I LEARNED OF A RECALL INVOLVING NEWER MODEL VW JETTAS FOR THE FAILURE OF THE REAR SPRING.

Steering
Filed Mar 26, 2019LA

THE STEERING WHEEL AND IGNITION HAS LOCKED UP AND I CANNOT START MY VEHICLE , THIS HAPPENED WHILE MY VEHICLE WAS PARKED

Electronic Stability Control (esc)
Filed Mar 19, 2019109,000 milesCA

ABS LIGHT ON AND BRAKE BLINKING RED LIGHT

Service Brakes
Filed Mar 18, 201965,000 milesCA

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED AND DECELERATED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. ALSO, THE ABS WARNING INDICATOR ILLUMINATED. VOLKSWAGEN OF OAKLAND (2740 BROADWAY, OAKLAND, CA 94612, (510) 907-4396) DIAGNOSED THAT THE ABS NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Electronic Stability Control (esc)
Filed Mar 6, 201976,000 milesCA

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHEN ATTEMPTING TO DRIVE THE VEHICLE, THE BRAKE, ABS, AND TRACTION WARNING INDICATORS ILLUMINATED. A BEEPING SOUND WAS ALSO HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS LATER TAKEN TO WINN VOLKSWAGEN WOODLAND HILLS (LOCATED AT 21141 VENTURA BLVD, WOODLAND HILLS, CA 91364, (818) 884-4444) WHERE IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A SOFTWARE UPDATE WAS PERFORMED; HOWEVER, IT DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

Service Brakes
Filed Mar 5, 2019NY

ABS VW JETTA RECALL. MY 2009 VW IS CURRENTLY UNDER A SAFETY RECALL FOR ABS SYSTEM FAILURES. THE ABS SYSTEM ON MY CAR HAS IN FACT FAILED, YET THE DEALER IS REFUSING TO COMPLETE THE RECALL BECAUSE THE SYSTEM IS IN FAILURE AND THEY CLAIM THAT THE SOFTWARE CANNOT BE UPDATED TO SEE IF THE SYSTEM IS FAILING. THE DEALER INSTRUCTED ME TO REPLACE THE ABS SYSTEM IN MY CAR (AT MY OWN COST) SO THEY CAN COMPLETE THE SOFTWARE CHECK. THE ESTIMATE FOR THE REPAIR WAS $2900. I REFUSED AS THE PART IN QUESTION IS UNDER RECALL. THEY CLAIM THE RECALL DOES NOT COVER MY FAILED ABS SYSTEM. I BELIEVE VOLKSWAGEN IS ABDICATING THEIR SAFETY RESPONSIBILITIES FOR A KNOWN PROBLEM AND FAILED PART IN THEIR CARS. IN A CURSORY REVIEW ONLINE THERE ARE HUNDREDS OF SIMILAR COMPLAINTS TO BE FOUND ONLINE. I HOPE THAT THE NTSB IS REVIEWING SIMILAR COMPLAINTS AND WILL COMPEL VW TO MAKE THE MECHANICAL REPAIRS TO THE ABS SYSTEMS NECESSARY, NOT JUST CHECK THE SOFTWARE.

Engine
Filed Mar 4, 201990,084 milesDC

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE CHECK ENGINE AND EPC WARNING INDICATORS ILLUMINATED UPON DRIVING THE VEHICLE. THE VEHICLE BEGAN TO JERK, STALL, AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CAM SHAFT SENSOR AND CRANK SHAFT SENSOR FAILED. THE VEHICLE WAS TOWED TO OURISMAN VOLKSWAGEN OF BETHESDA (7001 ARLINGTON RD, BETHESDA, MD 20814, (301) 750-6100) WHERE IT WAS DIAGNOSED THAT THE CAM BRIDGE SPRING DISINTEGRATED AND POPPED OUT INTO THE ENGINE. THE MANUFACTURER STATED THAT THEY HAD NO KNOWLEDGE OF THE FAILURE. THE DEALER QUOTED A REPAIR COST OF OVER $5,000. THE FAILURE MILEAGE WAS 90,084.

Power Train
Filed Mar 1, 2019108,000 milesCA

MY DSG TRANSMISSION IS THROWING CODES 18232-PRESSURE CONTROL VALVE 3 N217 AND PRESSURE CONTROL VALVE 3 N215. TRANSMISSION REVERSE WILL STOP WORKING. HAVE TO TUN OFF CAR AND TUNR ON WILL WORK. ALSO DRIVING HIGH SPEEDS IN FREEWAY CAR BEGINS TO SLIP GEARS AND THEN SWITHES TO N. HAVE TO RY AND PULL OVER ON SIDE. TURN OFF CAR AND TURN BACK ON. CAR WILL THEN WORK IN LIMP MODE. APPAPERNETLY THIS IS A KNOW ISSUES WITH DSG TRANS BUT MY VIN IS NOT REPORTED TO TO QUALIFY?

Service Brakes
Filed Feb 20, 2019OH

THIS CAR SKIDS OUT AND FISH TAILS WHEN APPLYING BRAKES. I BOUGHT THIS FOR MY TEENAGER DAUGHTER AND I DON'T FEEL IT'S SAFE BECAUSE THE ABS SYSTEM IS TURNED OFF BY BY A FAULTY MODULE. IT'S ALREADY BEEN IN ONE ACCIDENT.

Power Train
Filed Feb 14, 2019105,000 milesNC

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. A DEALER WAS NOT CONTACTED. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

Service Brakes
Filed Feb 6, 2019152,000 milesIN

I WAS ON SNOW AND BRAKED HARD TO TURN INTO MY DRIVEWAY, AS I WAS SLIDING A BIT. I HEARD A POP AND THE SKID, BRAKE AND ABS LIGHTS CAME ON WITH A DINGING ALARM. MY BRAKES STILL SEEMED TO WORK. I TOOK MY CAR TO HAVE IT CHECKED AND WAS TOLD BY MY MECHANIC THAT THE ABS MODULE WAS BAD ACCORDING TO HIS SCANNER. IT WAS BELOW FREEZING AT THE TIME, SO MY MECHANIC TOLD ME TO WAIT FOR THE WEATHER TO WARM UP, AND HOPEFULLY SOMETHING WAS JUST FROZEN. HE SAID THAT IT INDICATED A GROUND WIRE WAS A PROBLEM TO THE ABS MODULE AND MAYBE IT WAS JUST A MATTER OF FIXING THAT, OR THE MODULE WAS BAD. I LOOKED UP THAT THE 2009 JETTAS HAD A PROBLEM AND RECALL ON THE ABS MODULES. I TOOK IT TO THE DEALER, WHO UPDATED SOFTWARE, BUT SAID MINE DIDN'T QUALIFY FOR REPLACEMENT UNDER THE RECALL. I DON'T UNDERSTAND HOW, IF MY MODULE IS BAD AND A GROUND WIRE IS INVOLVED HOW THE RECALL IS NOT VALID.

Service Brakes
Filed Jan 31, 2019140,150 milesWA

I HAD MADE AN APPOINTMENT WITH VOLKSWAGEN DEALERSHIP TO HAVE MY CAR LOOKED AT BECAUSE OF THE RECALL. MY ABS LIGHT CAME ON AND HAS BEEN ON FOR WEEKS. IT HASN'T TURNED OFF. WHEN I TOOK MY CAR IN THEY TRIED TO PERFORM A SOFTWARE UPDATE BUT WEREN'T ABLE TO BECAUSE APPARENTLY THE MODULE WENT OUT BEFORE THE RECALL. I HAVEN'T HAD ANY PROBLEMS WITH THIS UNTIL JUST A FEW WEEKS AGO SO I DON'T UNDERSTAND HOW THAT IS POSSIBLE. NOW THEY ARE SAYING ITS TECHNICALLY MY FAULT AND NOW IM STUCK PAYING 1200 ON AN ABS MODULE AND MAINTENANCE. MY ABS LIGHT CAME ON WENT I WENT AROUND A CORNER AND SLAMMED ON MY BREAKS, EVER SINCE THEN IT WONT TURN OFF.

Service Brakes
Filed Jan 29, 201972,000 milesPA

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ABS WARNING INDICATOR FLASHED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Service Brakes
Filed Nov 29, 2018120,000 milesFL

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING 30 MPH, THE CONTACT ATTEMPTED TO ACCESS THE BRAKE PEDAL AND THE VEHICLE SLID BEFORE IT STOPPED. THE CONTACT STATED THAT THE ABS MODULE WAS FAULTY. IN ADDITION, THE ABS WARNING INDICATOR ILLUMINATED AND CONSTANTLY BEEPED. THE CONTACT WAS ABLE TO DRIVE SAFELY TO THEIR DESTINATION AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO NAPELTON VOLKSWAGEN OF ORLANDO (12700 E COLONIAL DR, ORLANDO, FL 32826, (855) 843-6461) WHERE THE MECHANIC STATED THAT SINCE THE WARNING INDICATOR WAS CURRENTLY ILLUMINATED, THE UPDATE COULD NOT BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER CALLED THE CONTACT AND STATED THE SAME THING AS THE DEALER. THE FAILURE MILEAGE WAS 120,000.

Fuel/Propulsion System
Filed Oct 31, 201896,000 milesPA

FUEL PUMP NOT SHUTTING OFF AFTER ENGINE SHUTOFF. DRAINING BATTERY. THIS HAPPENED ONE NIGHT WHILE VEHICLE WAS STATIONARY IN MY DRIVEWAY.

Service Brakes
Filed Oct 30, 2018124,000 milesNC

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED WITH A BEEPING NOISE. THE VEHICLE WAS TAKEN TO CAROLINA VOLKSWAGEN (7800 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (704) 537-2336) WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) BUT COULD NOT COMPLETE THE RECALL DUE TO THE MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

Service Brakes
Filed Oct 16, 2018132,300 milesMN

2009 VW JETTA PURCHASED IN ST. PAUL, MN, ON APRIL 11, 2018. MILEAGE WAS 130,225. MILEAGE IS CURRENTLY 131,600. THE ABS SYSTEM FAILED ON AUGUST 17, 2018 - MULTIPLE CONTROL PANEL LIGHTS WERE ACTIVATED AND STILL REMAIN ACTIVATED. THERE HAS BEEN A RECALL ON THE ABS CONTROL MODULE SOFTWARE ' VW CODE 45F2. 'CORRECTIVE ACTION' PORTION OF THE RECALL NOTICE: 'UPDATE THE ABS CONTROL MODULE SOFTWARE WITH IMPROVED DIAGNOSTIC CAPABILITY TO DETECT INSUFFICIENT PCU GROUND CONNECTION. ABS MODULES WITH INSUFFICIENT GROUND CONNECTIONS WILL BE REPLACED.' TOOK THE CAR TO VW OF INVER GROVE HEIGHTS. THEY SAID THEY INSTALLED THE SOFTWARE UPGRADE BUT SINCE THE ABS SYSTEM HAD ALREADY FAILED THEY COULD DO NOTHING MORE WITHOUT ME PAYING TO HAVE THE ABS MODULE AND PUMP REPLACED ' APPROXIMATELY $2,300. VW CARE'S ERIC WALDOWSKI, WHO SAID HE WAS THE ASSISTANT TO THE CEO AT VW, SAID THIS TO ME: 'IN THIS CIRCUMSTANCE I WILL NOT STAND BEHIND OUR PRODUCT OR OUR ENGINEERS. WE WILL NOT REPLACE THE MODULE SINCE THE CAR WAS NOT BROUGHT IN FOR THE SOFTWARE UPDATE PRIOR TO THE FAILURE OF THE ABS SYSTEM. WE ARE NOT OBLIGATED TO REPAIR THIS ABS SYSTEM THEREFORE WE WILL NOT.' I DID NOT OWN THE CAR WHEN THE RECALL WAS SENT OUT IN MARCH, 2017. ACCORDING TO THE CARFAX I RECEIVED, THE CAR WAS TAKEN TO VW OF INVER GROVE HEIGHTS FOR "SERVICE" JULY 18, 2017 - WHILE THE RECALL WAS AVAILABLE. I BELIEVE THAT VW OF INVER GROVE HEIGHTS SHOULD HAVE FIXED THE ABS SOFTWARE ACCORDING TO THE RECALL AT THAT TIME. ERIC WALDOWSKI CALLED M

Service BrakesCrash
Filed Oct 11, 201851,000 milesTX

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE CONTACT DID NOT RECEIVE A NOTIFICATION. WHILE DRIVING, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO A CONCRETE STRUCTURE. THERE WERE NO INJURIES, BUT THE CONTACT WAS A BIT SHAKEN UP. A POLICE REPORT WAS NOT FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A COLLISION CENTER TO INSPECT THE DAMAGES. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

Service Brakes
Filed Sep 30, 201858,000 milesPA

THE ABS MODULE FAILED. DEALER SAID THERE WAS NO RECALL FOR MY CAR, BUT I SEE THAT THERE WAS IN FACT A RECALL OF 2009JETTAS FOR THIS EXACT ISSUE. MY REPAIR WAS 1413.48 ON 9/11/18. THE VEHICLE WAS FINE, INSPECTED 8/10/18, ONE MONTH LATER MY 16 YEAR OLD WAS DRIVING TO SCHOOL AND THE ABS LIGHT CAME ON, THE BRAKE LIGHT WAS FLASHING, AND THERE WAS A CONSTANT BEEPING ALARM WHILE DRIVING.

Service Brakes
Filed Sep 21, 2018IN

ABS, BRAKE, SEAT BELT AND WASHER LIGHTS CAME ON AND STILL ON AT ALL TIMES

Unknown or Other
Filed Sep 14, 201890,000 milesFL

IGNITION KEY WAS HARD GETTING IT TO TURN ON FINALLY GOT IT TO TURN ON AND THEN WHEN I GOT HOME IT WOULDN'T TURN OFF TOOK ME 45 MINUTES TO FINALLY TURN IT OFF

Electronic Stability Control (esc)
Filed Sep 12, 2018TN

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000(SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE DEALER (MURFREESBORO HYUNDAI, LOCATED AT 2203 NW BROAD ST, MURFREESBORO, TN) REFUSED TO PERFORM THE REPAIR UNTIL THEY REPAIRED ANOTHER PORTION OF THE ABS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Sep 1, 2018102,877 milesFL

NOT ABLE TO TAKE KEY OUT OF IGNITION SWITCH. CAR IS PARKED AND STILL RUNNING NOT ABLE TO TAKE KEY OUT.

Service Brakes
Filed Aug 28, 2018102,000 milesVA

ABS MODULE RECALL I HAVE AN INCOMPLETE RECALL THAT VOLKSWAGEN IS NOT TRYING TO FIX. THEY ARE SAYING THAT THEY ARE NOT GETTING A CONNECTION TO BE ABLE TO READ THE RECALL AND THAT I WOULD HAVE TO BUY THE NEW ABS MODULE SO THAT THEY COULD DO AN UPDATE ON THE NEW MODULE. WHEN IT CLEARLY STATES IN THE RECALL THAT ABS MODULES WITH AN INSUFFICIENT GROUND CONNECTION WOULD BE REPLACED. VOLKSWAGEN HAS DONE NOTHING BUT SAY THEY CAN'T GET THE CODE TO SHOW FOR THEM TO PERFORM THE RECALL. I UNDERSTAND WHY VOLKSWAGEN HAS THE MOST COMPLAINTS BECAUSE EVEN IF IT'S SOMETHING THEY ARE REQUIRED TO FIX THEY WILL TRY TO WEASEL THEIR WAY OUT OF REMEDYING THE SITUATION.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Aug 28, 2018VA

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ANTI-LOCK BRAKE SYSTEM, ELECTRONIC STABILITY CONTROL, AND PARKING BRAKE INDICATORS WERE ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SHEEHY VOLKSWAGEN OF SPRINGFIELD (6601 BACKLICK RD, SPRINGFIELD, VA 22150, (703) 544-2973) DIAGNOSED THAT THE ANTI-LOCK BRAKE SYSTEM NEEDED TO BE REPLACED DUE TO A LACK OF CONNECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Visibility/Wiper
Filed Aug 23, 2018FL

THE HEADLINER ADHESIVE FOR THE VEHICLE HAS COME UNGLUED AND IS CAUSING THE FABRIC TO SAG AND PREVENT A CLEAR LINE OF SIGHT. THIS IS A LATENT SAFETY DEFECT. FROM A REASONABLE SEARCH ON THE INTERNET IT APPEARS THAT MANY JETTA OWNERS HAVE HAD THE SAME ISSUE, INDICATING A COMMON MANUFACTURING ISSUE. THE ADHESIVE THAT WAS USED IS THE SAME AS THE ADHESIVE USED ON THE REMAINDER OF THE INTERIOR PANELS WHICH ARE ALSO COMING OFF.

Air BagsCrash1 injured
Filed Aug 16, 2018120,374 milesMO

I WAS IN A SIDE IMPACT CRASH WITH THE OTHER VEHICLE GOING APPROXIMATELY 60 MPH. I WAS HIT ON THE DRIVERS SIDE AND NONE OF THE AIRBAGS DEPLOYED. AFTER THE VEHICLE WAS TOWED, MY INSURANCE ADJUSTER OPENED THE DRIVERS SIDE DOOR TO ASSESS THE DAMAGE AND THE AIRBAG THEN DEPLOYED. MY INSURANCE ADJUSTER STATED THAT THE AIRBAG SHOULD HAVE DEPLOYED AND IT MAY HAVE HELPED WITH THE IMPACT.

Service Brakes
Filed Aug 3, 201876,528 milesFL

MY ABS LIGHT CAME ON AND THEN MY RED BRAKE LIGHT CAME ON, A FEW DAYS LATER MY EPC LIGHT CAME ON. ABOUT A WEEK AFTER THAT THAT MY SPEEDOMETER STOPPED WORKING AND I NOTICED THAT THE MILEAGE HAD STOPPED COUNTING. I TOOK IT TO NAPLETON'S VOLKSWAGEN SERVICE DEPARTMENT IN ORLANDO AND (SHORT VERSION) RECEIVED A QUOTE TO DO THE WORK OF OVER $1700 TO FIX THE ABS BEFORE THEY COULD EVEN TELL ME IF THERE WAS A PROBLEM WITH THE ABS AS THEY COULD NOT UPLOAD THE SOFTWARE FOR THE RECALL..THE PROBLEM WAS DIRECTLY RELATED TO THE ABS MODULE..WHICH IN MY PAPERWORK IS DESCRIBED IN THE RECALL INFORMATION. I HAVE TOLD THEM NOT TO FIX MY CAR AS I BELIEVE THIS IS INCORRECT (MOST OF THE WORK THEY QUOTED I BELIEVE IS INCORRECT) AND WILL BE TAKING IT TO A MECHANIC I TRUST. IT ALSO OPENS THE DOOR FOR FRAUD AS IF I ALLOWED THEM TO DO THE WORK AND THEN "FIX" THE RECALL THAT WOULD SEEM LIKE THEY WOULD BE CHARGING ME AND VOLKSWAGEN FOR THE WORK. THEY ALSO ARE CHARGING ME FOR DIAGNOSTIC ON THE ABS BUT PER THEIR OWN WORDS THEY HAVEN'T BEEN ABLE TO DO THE DIAGNOSTIC. MY CAR ACTUALLY RUNS FINE, HOWEVER WITHOUT THE SPEEDOMETER AND HAVING THE BRAKE LIGHTS ON IT FEELS VERY UNSAFE. THE PROBLEM STARTED 2 WEEKS AGO JULY 23, 2018 AND I BROUGHT IT TO SERVICE DEALER YESTERDAY

Air Bags
Filed Aug 2, 201835,000 milesPA

I TOOK THE CAR TO MY MECHANIC AND WAS TOLD THE IGNITER FOR THE AIR BAGS IS DEFECTIVE AND NEEDS TO BE REPLACED. THE CAR ONLY HAS 35000 MILES ON IT AND THE MECHANIC FELT IT SHOULD BE COVERED UNDER SOME SORT OF WARRANTY.

Electrical System
Filed Jul 27, 201849,500 milesTX

CLOCK SPRING FAILURE AT 49,500 MILES. RESULTED IN NO HORN AND NO STEERING WHEEL AIRBAG FUNCTIONALITY.

Service Brakes
Filed Jul 27, 2018CA

IN FEBRUARY 2017 I RECEIVED A SAFETY RECALL NOTICE FROM VOLKSWAGEN OF AMERICA, INC. REGARDING A DEFECTIVE ABS CONTROL MODULE SOFTWARE. TO DATE, I HAVE BEEN ATTEMPTED TO HAVE THIS RECALL COMPLETED ON THREE SEPARATE OCCASIONS AND AT DIFFERENT VOLKSWAGEN SERVICE DEPARTMENTS AND HAVE BEEN ADVISED THAT THE RECALL COULDN'T BE COMPLETED DUE TO "LOSS OF COMMUNICATION WITH THE ABS MODULE" CURRENTLY I AM UNABLE TO PASS THE REQUIRED SMOG TESTING AND HAVE BEEN STOPPED BY LAW ENFORCEMENT BECAUSE OF EXPIRED TAGS. MY REGISTRATION FEES ARE PAID IN FULL HOWEVER I AM UNABLE TO PASS A SMOG TEST BECAUSE OF THE RECALL ON MY VEHICLE. I AM A SINGLE MOTHER OF A 22 MONTH OLD GIRL WHO I TRANSPORT IN THIS VEHICLE AND I AM FEARFUL WE ARE IN DANGER OF ACCIDENT DUE TO THIS RECALL OR GETTING TOWED BY THE POLICE I WOULD BE FACED WITH A FINANCIAL HARDSHIP IF THAT WERE TO OCCUR AND IF I SHOULD HAVE TO PURCHASE A NEW VEHICLE.

Service Brakes
Filed Jul 23, 2018127,767 milesNV

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHEN THE IGNITION WAS STARTED, THE TRACTION CONTROL AND ABS INDICATORS ILLUMINATED. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND BOTH WARNING INDICATORS ILLUMINATED AGAIN. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD TO ALLOW THE ENGINE TO COOL OFF. THE VEHICLE WAS RESTARTED AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LITHIA VOLKSWAGEN OF RENO (7063 S VIRGINIA ST, RENO, NV 89511, (775) 800-5704) WHERE THE CONTACT WAS INFORMED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,767.

Electrical System
Filed Jul 12, 2018133,277 milesDC

MY VEHICLE WAS PARKED AT HOME. I TRIED TO START MY VEHICLE; WHICH IT DID BUT ONCE I GOT TO MY DESTINATION THE KEY WOULD NOT COME OUT AND THE VEHICLE WOULD NOT TURN OFF. I TRIED FOR 3 HOURS TO REMOVE THE KEY. THE ONLY OPPOSTION I HAD WAS TO TAKE IT TO A DEALERSHIP AT NIGHT; SO THAT THE CAR WOULD BE SAFE. I TOOK THE FUSE OUT AT AND DETACHED THE BATTERY PLUG TURNING OFF THE CAR, BUT I HAD TO LEAVE THE KEY IN THE IGNITION. I HAD JUST PURCHASED THE VEHICLE A WEEK EARLIER AND WILL HAVE TO PAY 800.00 TO HAVE IT REPAIRED. I HAVE NEVER EXPERIENCED A VEHICLE NOT CUTTING OFF EVER AND THIS IS A TERRIBLE DEFECT TO ANY VOLKSWAGEN OWNER TO HAVE TO ENDURE SUCH A PROBLEM WITH A VEHICLE. I NORMALLY PURCHASE HONDA DUE TO THE DEPENDABILITY, BUT I TOLD MY HUSBAND I ALWAYS WANTED TO DRIVE A VOLKSWAGEN. IM NOW SORRY THAT I PURCHASED THIS VEHICLE. THAT DEFECT IS VERY DANGEROUS TO ANYONE OWNING THIS TYPE OF VEHICLE. MY VEHICLE IS CURRENTLY IN HE SHOP, WHICH I HAVE TO WAIT FOR THE PART TO COME FROM GERMANY. THE VOLKSWAGEN SHOP TOLD ME IT WILL BE TWO WEEKS AND I ONLY HAD THE VEHICLE FOR ONE WEEK NOT EVEN A MONTH YET. EXTREMELY DISSATISFIED CUSTOMER.

Service Brakes
Filed Jun 18, 2018VA

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER (BROWN'S VOLKSWAGEN, 10501 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23236, (804) 379-7283) FOR DIAGNOSTIC TESTING. THE DEALER LOCATED FAILURE CODE: DTC 125 (WHICH WAS RELATED TO THE RECALL) AND STATED THAT THE ABS CONTROL MODULE WOULD NEED TO BE REPLACED WITH THE SOFTWARE UPGRADE. THE DEALER ALSO LOCATED FAILURE CODE: DTC 124 (UNKNOWN). THE CONTACT STATED THAT THE DEALER WAS AWAITING A RESPONSE FROM THE MANUFACTURER TO RESOLVE THE DTC 124 FAILURE CODE. THE MANUFACTURER PROVIDED A CASE NUMBER AND THE CONTACT WAS AWAITING A REMEDY. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN INDEPENDENT MECHANIC FOR FURTHER DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Service Brakes
Filed Jun 6, 2018FL

ABS THE BRAKES LIGHTS ARE ON THERE A RECALL ON VOLKS WAGON WILL NOT DO IT . I HAVE TO DO EVERY THING ELES ON IT FIRST. I JUST CAME IN FOR THE RECALL NORTHING ELES

Electrical System
Filed May 8, 2018114,418 milesFL

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE THE CONTACT'S WIFE WAS DRIVING THE VEHICLE, THE BRAKE, ABS, AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS INDICATED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,418.

Electronic Stability Control (esc)
Filed May 8, 2018115,000 milesTX

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED, HOWEVER, THE VEHICLE SLID TO A STOP. IN ADDITION, THE ABS AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN MCKINNEY (3600 S CENTRAL EXPY., MCKINNEY, TX 75070) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE NEEDED TO BE REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED BECAUSE A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT A DIAGNOSTIC TEST WAS NOT NEEDED BECAUSE THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Air BagsCrash4 injured
Filed May 8, 201855,000 milesNJ

MY CAR WAS INVOLVED IN A MVA AND THE AIRBAGS DID NOT DEPLOY, ALTHOUGH THE CENSORS SHOULD HAVE DEPLOYED THE AIRBAG. PER MY INSURANCE CARRIER INVESTIGATOR IT WAS CONFIRMED THAT THE AIRBAGS SHOULD HAVE DEPLOYED.

Service Brakes
Filed Apr 26, 2018NY

VW JETTA WOLFSBURG EDITION 2009. 1. I HAVE TAKEN MY CAR AUTO REPAIR SHOP OVER 5X OVER THE TIMES OVER THE PAST YEAR BECAUSE THE 'ENGINE MALFUNCTION' LIGHT WAS GOING ON/OFF INTERMITTENTLY - ON FOR 3 HOURS THEN OFF, ON FOR 2 DAYS, OFF. NOW THE CHECK ENGINE LIGHT IS PERMANENTLY ILLUMINATED ON THE DASHBOARD DESPITE MULTIPLE ENGINE AUTO REPAIR SERVICES RENDERED. 2. THE ABS AND EPS/ASR SYMBOLS ILLUMINATE AND ALARM GOES OFF RANDOMLY WITHOUT REASON WHILE I AM DRIVING 50-65MPH ON MAJOR NYC HIGHWAYS AND/OR WHEN IM DRIVING 15-35 ON A RESIDENTIAL STREET. THE EPS/ASR FLASHES CONTINUOUSLY WHILE SOUNDING AN ALARM FOR 60 SECONDS OR SO, ABS REMAINS CONSTANT LIT AND WILL CONTINUE TO DO SO UNTIL I AM ABLE TO STOP, TURN OF THE ENGINE, WAIT A MINUTE, AND THEN RESTART THE CAR. ON HIGHWAY I HAVE HAD TO DRIVE CONSIDERABLE DISTANCE WITH EMERGENCY LIGHTS FLASHING. 3. I WAS PULLED OVER BY A COP AT NIGHT BECAUSE ONE OF MY TAIL LIGHTS WAS OUT. I HAD NO IDEA THAT WAS THE CASE AND WOULD HAVE NEVER FOUND OUT BECAUSE THE "LIGHT BULB!" WARNING WAS NOT ON, AND NEVER CAME ON. I GOT IT FIXED 2 DAYS LATER, STILL NO LIGHT BULB SIGNAL, MY RIGHT TAILLIGHT WAS REPLACED. ABOUT 2 WEEKS LATER THE "LIGHT BULB!" ICON ILLUMINATED, I TESTED AND ALL THE LIGHTS WERE WORKING- BUT THE 'LIGHTBULB!' REMAINED LIT. ABOUT 2 WEEKS LATER THE LIGHTBULB WAS OFF. 4. THE AUX FEATURE ON MY CAR IS NO LONGER ACCESSIBLE. REPAIR SHOP BUT THEY WERE UNABLE TO FIX BECAUSE VW SPECIALITY CODE/ SYSTEM PROGRAMMING? 5. I HAVE NOTICED IT TAKES MORE EFFO

Service BrakesCrash
Filed Apr 11, 2018163,129 milesVA

TL* THE CONTACT OWNED A 2009 VOLKSWAGEN JETTA. WHILE DRIVING 30 MPH, THE ABS WARNING INDICATOR ILLUMINATED AS THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT'S VEHICLE DID NOT STOP AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL HER INSURANCE COMPANY. THE MANUFACTURER OPENED CASE NUMBER: 180215369. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS. THE DEALER WAS NOT CONTACTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) AFTER THE CRASH, WHICH COULD HAVE CONTRIBUTED TO THE BRAKE FAILURE. THE FAILURE MILEAGE WAS 163,129. *TT ENGINE WAS PLACED WITH A REMANUFACTURED ENGINE IN NOVEMBER 2014 DUE TO ORIGINAL ENGINE FAILURE. THE MILEAGE FOR ORIGINAL REPLACEMENT ENGINE WAS APPROXIMATELY 38,000 MILES. *TT

Service Brakes
Filed Mar 29, 201898,000 milesCA

I WAS DRIVING HOME AND THE ENGINE LIGHT, THE ABS LIGHT, THE BRAKE LIGHT APPEAR ON THE DASHBOARD OF MY CAR, THE SPEEDOMETER NEEDLE STOPPED WORKING. AS I APPROACHED THE RED SIGNAL LIGHT ON THE STREET AND PRESSED ON THE BRAKES, I FELT THE WHEELS LOCKING AND UNLOCKING TO THE POINT I WAS WITHOUT BRAKES WHEN I GOT TO THE RED LIGHT, LUCKILY THERE WHERE NO OTHER CARS. NOW I FEEL FOR MY SAFETY AND THE SAFETY OF MY LOVE ONES.

Service Brakes
Filed Mar 27, 2018120,000 milesTX

ONBOARD DIAGNOSTIC CODE -012276 ABS HYDRAULIC PUMP - FLASHING RED BRAKE LIGHT, ABS LIGHT AND ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED. WHEN STOPPING ON A WET STREET ABS FAILED TO WORK AND CAR SKIDDED.

Electrical System
Filed Mar 19, 2018115,000 milesAL

STARTED WITH KEY BEING VERY DIFFICULT TO TURN ON OR OFF IN IGNITION AND THE STEERING COLUMN LOCK NO LONGER ENGAGED AT ALL WHEN THE CAR WAS OFF. THEN, TWICE WITHIN 1 MILE, THE STEERING COLUMN LOCK DID ENGAGE WHILE THE CAR WAS BEING OPERATED IN A TURN AT APPROXIMATELY 45 MILES PER HOUR. AFTER PARKING THE CAR IMMEDIATELY FOLLOWING, THE KEY WOULD NOT TURN TO THE OFF POSITION UNTIL THE EXPOSED END OF THE KEY WAS TAPPED WITH A HAMMER. STEERING COLUMN LOCK THEN APPEARED TO LOCK AND UNLOCK APPROPRIATELY, HOWEVER, KEY WILL NO LONGER TURN IN THE IGNITION TO THE START POSITION. CAR IS CURRENTLY AT THE LOCAL DEALERSHIP WHO HAS DIAGNOSED THE PROBLEM OF AN "INOPERABLE STEERING COLUMN LOCK" AND IS PERFORMING THE NEEDED REPAIR.

Engine
Filed Mar 16, 2018125,000 milesFL

AFTER MONTHS OF CAR BOGGING EVENTUALLY MY CHECK ENGINE LIGHT WENT ON. CODE READ FOR OXYGEN SENSOR. SHORTLY AFTER EPC LIGHT CAME ON. CAR WOULDN'T MOVE. AFTER RESEARCH I FOUND THAT MANY JETTA'S HV THIS ISSUE. RECALL?

Service Brakes
Filed Mar 6, 2018101,000 milesFL

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. THE VEHICLE STARTED TO DECELERATE AND WAS ABLE TO COME TO A COMPLETE STOP. THE TRACTION CONTROL, ABS, BRAKE, AND TIRE PRESSURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE PRESSURE SENSOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED BRANDON VOLKSWAGEN AT (813) 630-4000 (LOCATED AT 9816 E ADAMO DR, TAMPA, FL 33619) AND WAS INFORMED THAT EITHER THE ABS MODULE OR THE SPEED SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

Electronic Stability Control (esc)
Filed Mar 2, 2018130,000 milesTX

IN APRIL OF 2016 CAR JUST HAD 6 INDICATOR LIGHTS ON DASH. JUST HAPPENED ONE DAY ON THE HIGHWAY. SPEEDOMETER, GAS GAUGE NONE OF THE DASH WORKED. RED LIGHT CONSTANT FLASHING. WE ENDED UP HAVING TO PARK IT FOR 6 MONTHS WHILE STILL PAYING 300 A MONTH CAR PAYMENT AND FULL COVERAGE INSURANCE UNTIL I HAD MONEY TO FIX IT. AROUND THE SAME TIME THE BACK PASSENGER WINDOW STOPPED WORKING AND STILL DOESN'T WORK. I GOT THIS CAR IN MARCH OF 2015 I BELIEVE. IT HAS COST ME SO MUCH MONEY AND I AM HOPING THAT I MAY BE ABLE TO GET A REIMBURSEMENT ON THE 800 I SPENT TO FIX IT, ONLY TO HAVE IT DO THIS STUFF RANDOMLY EVERY FEW MONTHS. JUST 2 WEEKS AGO I HAD TO SLAM ON THE BRAKES WHILE DRIVING AND THERE WAS A BANG SOUND AND I DROVE IT HOME. THE NEXT DAY IT DROVE TO WORK OK AND THEN ON WAY HOME WHEN IT STARTED IT IMMEDIATELY WAS RUNNING BADLY AND CHECK ENGINE LIGHT AND ALL THAT WAS ON AGAIN. WE TOOK IT TO MECHANIC AND HE SAID THERMOSTAT WAS STUCK OPEN AND IT DID NEED A COIL AND WIRES OR SOMETHING ALSO. IT HAS BEEN JUST CONSTANT WITH THIS CAR AND I AM SPENDING A TON OF MONEY. IT'S REALLY DIFFICULT RAISING A FAMILY AND WORKING 30 MILES AWAY FROM MY HOME AND DEALING WITH THIS CONSTANTLY. OH, AND THE AIR CONDITIONER ONLY WORKS IN THE WINTER TIME. DEFINATELY NOT WHEN IDLELING. MECHANIC SAYS THAT'S A 400$ PART SO I'M JUST TRYING TO SCROUNGE UP THE MONEY TO FIX THAT PART OF THE ELECTRIC DISASTER THIS CAR IS BEFORE IT HITS 101 ON MY DAYS SITTING IN TRAFFIC. PLEASE HELP. THE DOCUMENT I HAVE TO UPLOAD IS THE R

Service Brakes
Filed Feb 22, 201838,000 milesCA

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE STATIONARY AND DRIVING VARIOUS SPEEDS, THE ABS MODULE MALFUNCTIONED. MOST OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED, INCLUDING THE CHECK ENGINE INDICATOR. SANTA MONICA VOLKSWAGEN IN SANTA MONICA, CALIFORNIA STATED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Feb 13, 201882,000 milesOH

TAKATA RECALL AIRBAGS AIRBAG LIGHT ON HORN STOPPED WORKING

Electrical System
Filed Feb 12, 2018120,000 milesVA

FUSE BOX IN ENGINE COMPARTMENT MELTED. THE LOCATION IS WHERE THE RIGHT SIT HEADLIGHT FUSE IS. RF HEADLIGHT AND TURN SIGNAL DO NOT WORK. I LOOKED THE PROBLEM UP AND FOUND THAT THERE ARE MANY OTHER PEOPLE THAT HAVE SAME TYPE VEHICLE WITH THIS SAME PROBLEM.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Volkswagen Jetta → · Every Jetta year → · How the figures are calculated →