Page 3 of 4 · complaints 101–150 of 192

1998 Volkswagen Jetta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Electrical System › 12v/24v/48v BatteryFire
Filed Jul 14, 2001AL

BATTERY EXPLODED WHILE STARTING THE ENGINE. AFTER RESEARCHING ON LINE, I'VE DETERMINED THAT THIS MAY BE A LARGER PROBLEM. *AK

Visibility › Power Window Devices and Controls
Filed Jul 3, 2001NJ

PASSENGER'S SIDE REAR WINDOW STOPPED OPERATING ON 05/13/01/ DRIVERS SIDE REAR WINDOW STOPPED OPERATING ON 07/03/01. CONSUMER CAN HEAR MOTOR, BUT WINDOW IS STUCK IN DOOR. DEALER HAS NOT YET BEEN CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Jun 19, 2001OH

HEATER CORE FAILED AND COOLANT LEAKED INTO THE CABIN ALONG WITH FUMES. DEALER WAS UNABLE TO REPAIR DID NOT HAVE PARTS IN STOCK.*AK

Electrical System › Ignition › Switch
Filed May 11, 2001HI

WHILE DRIVING OVER A BUMP AND KEY MOVED ALL HEAD LIGHTS TURNED OFF BECAUSE OF ELECTRICAL WIRES SHORTING OUT THROUGH IGNITION SYSTEM. MANUFACTURER HAD BEEN CONTACTED, AND THEY SAID JUST TO MOVE KEY AND HEAD LIGHTS WILL COME BACK ON.*AK

Tires › Sidewall
Filed Apr 27, 2001TN

OUT OF 3 NEW TIRES, 1 COMPLETE BLOWOUT ON INTERSTATE, 2 REPL. SDWL LEAKS. VALVE STEM REPLACEMENT.*AK (DOT NUMBER: MDULJPHR09 TIRESIZE: 205/50R15)

Power Train › Automatic Transmission
Filed Apr 25, 2001TN

TRANSMISSION SLIPS BETWEEN SECOND AND THIRD GEAR. THIS PROBLEM WAS FIRST REPORTED TO GOSSETT MOTOR CARS ON 05/06/98, AND HAS BEEN A RECURRING PROBLEM EVER SINCE. CRUISE CONTROL HAS FUNCTIONED PROPERLY THREE TIMES AND FAILED NUMEROUS TIMES. GOSSETT MOTOR CARS SAYS THERE IS NOT A PROBLEM.. *AK

Tires
Filed Apr 24, 2001VA

BLOWOUT OF LEFT REAR AND RIGHT FRONT. FIRST OCCURRED 0800 21 APR 01 ON INTERSTATA 64 WEST NEAR RICHMOND VA. SECOND LATER THAT SAME DAY ON INTERSTATE 95 SOUTH NORTH OF RICHMOND. IN BOTH CASES BELT SEPARATION OCCURRED. NO PUNCTURE. HOLES IN SIDEWALL. I TOOK THE ONE TIRE I SAVED TO A GOODYEAR DEALER AND HE DETERMINED THAT THE TIRE HAD A DEFECT RESULTING IN BELT SEPARATION. WEAR ON THE TIRE EVEN THO IT HAD 50000 MILES WAS OVER 20% TREAD LEFT. I WOULD NEVER HAVE EXPECTED TWO BLOWOUTS IN ONE DAY PARTICULARLY WITH THE TREAD AS GOOD AS IT APPEARED. THE TIRES WERE STATE INSPECTED IN LATE JANUARY.*AK (TIRESIZE: 195/60/R14)( DOT NUMBER: TIRE SIZE: 195/60/R14 )

Vehicle Speed Control
Filed Apr 18, 2001NJ

WHEN CONSUMER COMES TO A STOP THERE WAS SURGE INSIDE OF ENGINE AND VEHICLE WANTS TO MOVE ON ITS ON.*AK CONSUMER STATES ON ONE OCCASION COMING OUT OF A PARKING SPOT WITH FOOT ON THE BRAKE, VEHICLE BEGAN TO MOVE AND CONSUMER HAD TO PRESS VERY HARD ON BRAKE SO SHE WOULD NOT MOVE. *SLC

Air Bags
Filed Apr 16, 2001CA

RECURRING ISSUE - AIR BAG WARNING LIGHT STAYS LIT AFTER STARTING. TAKES DEALERSHIP A LONG TIME TO DIAGNOSE AND FIX. WE HAVE LOST OVER 2 WEEKS OF USE OF THE VEHICLE SO FAR.

Suspension › FrontCrashFire
Filed Apr 13, 2001VT

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, FRONT END CAUGHT ON FIRE. VEHICLE WAS TOTALLED.*AK

Electrical System › Ignition
Filed Apr 6, 2001CA

TOTAL FAILURE OF LIGHTS AND DOOR BUZER.

Steering › Column Locking › Anti-theft Device
Filed Mar 26, 2001CA

SYSTEM THAT WARNS CONSUMER WHEN THERE IS SOMETHING WRONG WITH VEHICLE IS NOT WORKING PROPERLY, IT STAYS ON SHUT OFF. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO ANYTHING.*AK

Electrical System › 12v/24v/48v Battery
Filed Mar 23, 2001PA

BATTERY FAILED TO HAVE AN ACID RELEASE HOSE. ACID HAD DRIPPED ONTO POWER STEERING RESERVOIR & ATE THROUGH IT. THIS CAUSED A LOSS OF STEERING FLUID, POWER STEERING, AND CONTROL OF VEHICLE.*AK *SLC

Power Train › Manual Transmission
Filed Mar 16, 2001WI

CHECK ENGINE LIGHT REPEATEDLY LIGHTS UP ON DASH. THE CAR DOES NOT SHIFT PROPERLY AND THE TACHOMETER EXHIBITS VERY HIGH RPMS. THE ORIGINAL TRANSMISSION WAS FINALLY REPLACED LATE FALL OF 2000 (REPLACED WITH A BRAND NEW ONE). THIS TRANSMISSION COMPLETELY FAILED IN JAN. 2001 AND WAS AGAIN REPLACED WITH A COMPLETELY NEW TRANSMISSION. NOW IN MARCH OF 2001 ENGINE CHECK LIGHT IS AGAIN LIGHTING UP AND THE CAR DOES NOT SHIFT RIGHT. VW WAS NOTIFIED, BUT DOES NOT WANT TO DO ANYTHING ABOUT IT WHILE IT IS UNDER WARRANTY. WE OFFERED TO TAKE BLUE BOOK VALUE AS TRADE IN ON A NEW JETTA. MY CONCERN IS WHAT HAPPENS IF THE TRANSMISSION FAILS AT HIGHWAY SPEEDS?

Power Train › Automatic Transmission
Filed Mar 13, 2001MA

ERRATIC, DELAYED SHIFTING BETWEN ALL GEARS. AFTER 2ND DIAGNOSIS REVEALED PROBLEM, A RESISTOR WIRE($8.50) WAS INSTALLED . PROBLEM FIXED, BUT AT A COST OF $128.00 TO ME. *AK

Vehicle Speed Control
Filed Feb 27, 2001NJ

PLEASE CHECK INTO OTHER COMPLAINTS FOR POSSIBLE RECALL. NO SAFETY DEFECT LISTED. *AK

Fuel System, Gasoline › Delivery
Filed Feb 15, 2001MA

CLEAR FUEL LINE WAS RUBBING ON CORNER OF AIR CLEANER. THE RUBBING CAUSED A HOLE TO WEAR THROUGH THE FUEL LINE. DIESEL FUEL WAS SPRAYED ONTO THE ENGINE (NO FIRE). THE CAR STALLED IN TRAFFIC, IN THE MIDDLE OF MAKING A LEFT HAND TURN. THE VEHICLE WAS ALMOST REAR-ENDED AND BROAD-SIDED, WHEN THE VEHICLE STALLED IN TRAFFIC. *AK

Suspension › Front › Control Arm › Lower Arm
Filed Jan 31, 2001CA

WHILE DRIVING HEARD POPPING SOUND AND STEERING WHEEL MOVED UP, LOWER CONTROL ARM HAD BROKEN. *AK THE DEALER INDICATED THAT CONTROL ARMS WERE BACK ORDERED NATION WIDE. *YH

Electrical System › 12v/24v/48v Battery
Filed Nov 2, 2000UN

THE BATTERY EXPLODED. NLM

Tires
Filed Oct 31, 2000NY

THE ORIGINAL GOODYEAR TIRES ON THE VEHICLE WERE CONSTANTLY LOSING AIR, TWO TIRES EVENTUALLY WENT FLAT, ONE TIRE EXPERIENCED A BLOW OUT AND THE FOURTH TIRE EXPERIENCED BELT SEPARATION. *MJS

Vehicle Speed Control
Filed Oct 4, 2000NM

I HAVE SPOKEN WITH VW AND THE DEALERSHIP A NUMBER OF TIMES.. NO ONE WILL HELP.

Wheels
Filed Sep 28, 2000MN

"ORLEANS" MODEL WHEELS HAVE FAILED TWICE. WHEELS APPEAR TO BE SOFT AND EASILY DEFORMED. WHEELS CRACK AFTER BENDING WHICH RESULTS IN A FLAT TIRE. VOLKSWAGEN HAS TAKEN THE ORLEANS WHEEL OFF OF THE PARTS LIST SO THAT REPLACEMENT WHEELS ARE NOT AVAILABLE. LOCAL PARTS CLERK HAS ADVISED THAT A HIGH FAILURE RATE AND REPLACEMENT ACTIVITY WERE OCCURRING PRIOR TO THE VW GERMANY DECISION TO NO LONGER SUPPLY THE WHEELS. THE WHEELS WERE OPTIONAL ON THE 97 PASSAT AND THE 98 JETTA AND GOLF. SINCE OWNERS HAVE BEEN ABANDONED WITHOUT SPARES FOR SOME REASON, THEY ARE REQUIRED TO REPLACE ALL FOUR WHEELS AT THEIR OWN EXPENSE AS THE WHEELS FAIL. WHEELS. *AK

Visibility › Windshield Wiper/Washer
Filed Sep 27, 2000PA

WINDSHIELD WIPERS FAILED WHILE DRIVING IN THE RAIN. I CONSIDER THIS TO BE A SERIOUS SAFETY PROBLEM.*AK

Tires › Tread/Belt
Filed Sep 26, 2000MD

BELTS SEPARATING TO THE EXTENT THAT THE TIRE WENT FLAT AND HAD TO BE REPLACED. THE TIRE STILL HAD 5/16THS TREAD DEPTH AND SO HAD LOTS OF LIFE LEFT. *AK( DOT NUMBER: MKHCFJDR TIRE SIZE: 195/60 R14 )

Air Bags › FrontalCrash1 injured
Filed Sep 22, 2000MI

WHILE DRIVING AT APPROXIMATELY 25 MPH AND AFTER APPLYING BRAKES REARENDED A MID-SIZED TRUCK. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY WHICH COULD HAVE CAUSED INJURIES. *AK

Tires
Filed Sep 19, 2000PA

WHILE DRIVING ABOUT 35 MPH, THERE WAS A BLOWOUT ON REAR PASSENGER'S SIDE TIRE. TIRE SIZE 19560R14. ORIGINAL TIRE EQUIPMENT ON A 1998, VOLKSWAGEN, JETTA. TIRE MILEAGE 23,000. *AK VEHICLE EXPERIENCED A SECOND BLOWOUT, THE RIGHT REAR GOODYEAR EAGLE TIRE FAILED, THE DOT #MKHCFJDR457. *SLC

Power Train › Automatic Transmission
Filed Sep 12, 2000CA

CONTINUAL PROBLEMS, SOME UNDIAGNOSED. UNSYMPATHETIC DEALERSHIP. REOCCURING PROBLEMS. MOST PROBLEMS OCCURRING AFTER LEASE/WARRANTY WERE UP. TOO MANY PROBLEMS FOR A CAR THAT IS ONLY ABOUT 2 AND A HALF YEARS OLD. DEALERSHIP UNABLE TO DIAGNOSE WHY BRAKE LIGHT IS ON, A/C NOT WORKING, ENGINE NOT STARTING ALTHOUGH STARTER WAS REPLACED, OR WHY ENGINE BEGAN SMOKING. ALL THE PROBLEMS APPEAR RELATED. THEY ALL OCCUR AT THE SAME TIME.THE CAR IS UNSAFE AND I AM AFRAID TO DRIVE IT NOW BECAUSE NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT.*AK

Tires › Tread/Belt
Filed Sep 11, 2000AL

GOODYEAR EAGLE TIRES EXPERIENCED THE INNER SIDE OF THE TIRE HANGING ON TO THE TREAD BY STRANDS OF STEEL. *SLC

Vehicle Speed Control
Filed Aug 31, 2000PA

WHILE SLOWING DOWN TO APPROACH A CURVE BELOW 30 MPH WHEN THE CONSUMERS FOOT IS TAKEN OFF THE BRAKE THE VEHICLE SURGES BACK TO 30 MPH. NLM

Power Train › Automatic Transmission
Filed Aug 3, 2000NY

PERSISTENT PROBLEMS W/AUTO TRANSMISSION. SEVERAL PARTS WERE PREVIOUSLY REPLACED BUT PROBLEMS CONTINUE. SUDDEN DISAPPEARANCE OF 4TH GEAR; STALLING; STRAINING, ETC. DEALER CONTACTED. *AK

Visibility › Power Window Devices and Controls
Filed Jul 22, 2000AL

ALL FOUR WINDOWS HAVE FAILED, DID NOT KNOW WARRANTY, WAS EXPIRED AT 24K, TOOK IN AT 26K, UNABLE TO FIX. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 20, 2000CA

RIGHT REAR TIRE BLEW OUT AT FREEWAY SPEED. BEFORE COMING TO A STOP THE TIRE RUBBED AGAINST THE FUEL TANK THAT IS MADE OF PLASTIC AND WORE A LARGE HOLE IN THE TANK. THIS COULD HAVE CAUSED A FIRE/EXPLOSION AND LOSS OF LIFE. POOR DESIGN OF THE PUTTING THE PLASTIC FUEL TANK SO CLOSE TO THE TIRE. VOLKSWAGEN CONTACTED AND REFUSED TO ACKNOWLEDGE THE POOR DESIGN. NEW MODEL VW JETTA DOES NOT HAVE SAME DESIGN. *AK( DOT NUMBER: MKHC TIRE SIZE: 195/60HR14 )

Fuel System, Other
Filed Jul 7, 2000MI

THE FUEL GAUGE GOES FROM PRESENT LEVEL TO EMPTY THEN AFTER A WHILE RETURN TO PRESENT LEVEL. NLM

Equipment › Mechanical › Carrier/Rack
Filed Jun 12, 2000OR

THE SKI RACKS INSTALLED BY A DEALER CAME OFF THE VEHICLE WITH THE SNOW BOARDS CAUSED SEVERE DAMAGE. YH

Steering › Steering Wheel/Handle Bar
Filed May 25, 2000NY

HORN UNCONTROLLABLY HONKS ON AND OFF. ALSO THE STEERING WHEEL COLUMN HAS A SPARKLING NOISE., AND A BURNING SMELL COMES FROM THE STEERING COLUMN . *AK

Steering › Hydraulic Power Assist System
Filed May 25, 2000MD

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Electrical System › Starter Assembly
Filed May 8, 2000NJ

STARTER FAILED IN OCT, 99. NEW PART REPLACED BY DEALER. STARTER FAILED AGAIN MAY, 2000. NEW PART IS NEEDED AGAIN.

Exterior Lighting › Headlights
Filed May 4, 2000AZ

HEADLIGHTS TURN OFF AT WILL. IT SHOWS ON DASHBOARD THAT HEADLIGHTS ARE ON, BUT THERE ARE NO HEADLIGHTS ON AFTER DRIVING A MILE. *AK

Visibility › Power Window Devices and Controls
Filed May 2, 2000TX

ITS A BUNCH OF CRAP. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK

Seats
Filed Apr 17, 2000WA

SECOND REPLACEMENT OF SEAT TRACKS, CONTINUALLY LOOSE/WOBBLY FRONT SEATS. *AK

Electrical System › Wiring › Interior/Under DashFire
Filed Mar 6, 2000AK

VEHICLE EXPERIENCED AN UNDER THE DASH FIRE WHILE TRAVELING AT 25 MPH. CONSUMER EXTINGUISHED THE FIRE BEFORE LOCAL FIRE DEPARMENT ARRIVED. MANUFACTURER NOTIFIED. *AK

Tires
Filed Feb 4, 2000AL

ORIGINAL GOODYEAR EAGLE TIRES, REAR LEFT AND REAR RIGHT TIRES BLEW OFF WHILE ON THE ROAD. YH

Air Bags › FrontalCrash1 injured
Filed Feb 2, 2000VA

WAS TRAVELING ABOUT 30-35 MPH WHEN CONSUMER'S VEHICLE HIT ANOTHER AUTOMOBILE HEAD-ON, AND AIR BAGS DID NOT DEPLOY. IMPACT ALSO CAUSED SEAT BELTS NOT TO RETRACT. *AK CONSUMER WAS SLIGHTLY INJURIED.

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Feb 1, 2000CA

WHEN TRYING TO PUT AUTOMOBILE IN REVERSE IT POPS OUT OF GEAR AND ROLLS BACKWARDS, DEPENDING ON THE ANGLE IT IS IN. *AK

Engine and Engine Cooling
Filed Jan 4, 2000NJ

VEHICLE SERVICED SEVERAL TIMES DUE TO ENGINE LIGHT ILLUMINATING, REPLACEMENT OF THE OIL AND IGNITION CABLE THAT HAD SHORTED OUT DID NOT RECTIFY PROBLEMS WITH THE INTERMITTENT ENGINE LIGHT COMING ON. *MJS

Structure › Frame and MembersCrash
Filed Dec 7, 1999IL

VEHICLE WAS INVOLVED IN A COLLISION AND THE PART ON THE LEFT SIDE RAIL THAT WAS NEEDED THE MANUFACTURER DID NOT MANUFACTURE. *AK

Tires
Filed Nov 26, 1999CA

2ND BLOW-OUT ON RELATIVELY NEW CAR, BOTH W/GOODYEAR ORIGINAL EQUIPMENT TIRES, ONLY ONE PRIOR BLOW-OUT IN OVER 400,000 MILES AND 42 YRS OF DRIVING( DOT NUMBER: MKHCFJDR37 TIRE SIZE: HR1956014 )

Tires › Sidewall
Filed Nov 12, 1999CT

TIRE SIDEWALLS CONTINUALLY LOOSING AIR DUE TO CRACKING. MJS

Steering › Column Locking › Anti-theft Device
Filed Oct 25, 1999VA

FACTORY ALARM SYSTEM HAS INTERMITTENT FAILURES. TRUNK LID CAUSES ALARM TO BE TRIGGERED; SETTING OFF ALARM HORN AND LIGHTS.

Electrical System › Wiring › Front Underhood
Filed Oct 13, 1999CT

ELECTRICAL SYSTEMS ARE SUSPECT. THESE TWO PROBLEMS HAVE BEEN INTO THE DEALER, BUT THE WINDOW, EVEN AFTER BEING REPLACED, CONTINUES TO HAVE PROBLEMS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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