1996 Volkswagen Jetta complaints

THE OXYGEN SENSOR FAILED CAUSING THE CHECK ENGINE LIGHT TO ILLUMINATE. *MJS

ELECTRIC WINDOW OPERATORS ON THIS VOLS JETTA HAVE FAILED ON ALL FOUR WINDOWS. IN THE CASE OF THE DRIVER'S SIDE WINDOW THE MECHANISM FAILED WITH ONLY 31,000 MILES ON THE CAR. THE DEALER ADMITS THAT THESE MECHANISMS FAIL REGULARLY BUT VOLKS USA REFUSES TO DISCUSS THE FAILURE. SOONER OR LATER SOMEONE GOING TO BE IN AN ACCIDENT AND HE OR SHE WILL NOT BE ABLE TO GET OUT OF THE VEHICLE BECAUSE THIS WINDOW MEHANISM HAS FAILED WITHOUT NOTICE. VOLKSWAGEN USA REFUSES TO DISCUSS THE MATTER OR TO MAKE PARTIAL PAYMENT FOR THIS DESIGN FAULT. *AK

MIDDLE REAR LAP BELT BUCKLE BROKE OFF AFTER CHILD SAFETY SEAT WAS INSTALLED IN MIDDLE. IT DID NOT PROPERLY HOLD CSS, AND CSS TIPPED OVER. IF INVOLVED IN A CRASH IT MAY HAVE CAUSE INJURIES TO CHILD. MIDDLE REAR LAP BELT ONLY USED FOR CSS. PLEASE PROVIDE FURTHER INFORMATION. *AK

SINCE I BOUGHT MY CAR, I HAVE HAD A PROBLEM WITH THE AUTOMATIC TRANSMISSION WHERE THE CAR WILL SHIFT HARD WHEN CHANGING GEARS(2ND-3RD, 3RD-4TH ECT.). I HAVE HAD THE CAR GO THROUGH DIAGNOSTIC TESTING SEVERAL TIMES WHICH REVEALED THAT AN ADJUSTMENT HAD TO BE MADE TO THE TRANSMISSION. THESE ADJUSTMENTS SEEM TO CORRECT THE PROBLEM TEMPORARILY FOR A COUPLE OF MONTHS AND THEN THE CAR WILL SLIP BACK INTO POOR SHIFTING MODE. IT SEEMS TO ME THAT THE TRANSMISSION IS DEFECTIVE BUT THE DEALERSHIP AND VW OF AMERICA CLAIM THAT THESE DIAGNOSIS' ARE NOT CONSIDERED FAILURES BY THE MANUFACTURER AND THEREFORE REPLACEMENT IS NOT WARRANTED. IT IS EXTREMELY INCONVENIENT FOR ME TO HAVE THESE ADJUSTMENTS MADE PERIODICALLY. OBVIOUSLY THERE IS A PROBLEM THAT IS NOT BEING PERMENANTLY CORRECTED.

BOLTS THAT HOLD AXLE IN PLACE ON DRIVER'S SIDE TO WHEEL HAVE FALLEN OFF. DEALR HAS BEEN CONTACTED. *AK

BATTERY EXPLODED WHEN IGNITION TURNED WITH KEY. *AK

ENGINE LIGHT CAME ON. AND THE CONSUMER TOOK VEHICLE 7 TIMES INTO A DEALER, AND EACH TIME VEHICLE WAS LOOKED AT, BUT NEVER FIXED. *AK

MY CAR HAS HAD CONTINUED WINDOW MOTOR AND REGULATOR PROBLEMS BEGINNING 3 MONTHS AFTER THE PURCHASE OF THE CAR IN JULY 1996. SIX TIMES THE WINDOW MOTOR/REGULATOR HAS STOPPED WORKING. CURRENTLY THERE ARE THREE WINDOWS IN THE CAR WHICH DO NOT FUNCTION PROPERLY. I CONSIDER THIS SAFETY ISSUE BECAUSE SHOULD THERE EVER BE PASSENGERS SEATED BY THOSE WINDOWS IN THE CASE OF AN ACCIDENT OR FIRE, AND THE DOORS DID NOT WORK THERE WOULD NOT BE A WAY TO GET OUT OF THE CAR.

WITHIN 4 MONTHS BOTH REAR WINDOWS MALFUNCTIONED.THIS APPEARS TO BE A COMMON PROBLEM W/VOLKSWAGEN. THE PART IS NOW MADE OF PLASTIC. IT SEEMS THIS DEFECT SHOULD HAVE BEEN RECALLED OR AT LEAST REPLACED WHEN IT MALFUNCTIONED. THE COST OF THE PART IS $108.00 THROUGH VOLKSWAGON DEALER. THAT IS WITHOUT LABOR CHARGES.*AK

A DEFECTIVE COOLING FAN ASSEMBLY MAKING NOISE DEALER NOTIFIED AND REPLACED UNIT AT CONSUMER'S COST. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT PART WAS NOT COVER DUE TO IT BEING OUT OF WARRANTY. *AK ALL PROFESSIONALS WE HAVE SPOKEN WITH SAY THESE PARTS SHOULD NOT HAVE FAILED AT SUCH LOW MILAGE. *YH

3 OF 4 WINDOWS DON'T WORK. MOTOR BURNED OUT ON RT FRONT, REGULATOR BURNED ON LFT FRONT, RT REAR DOES NOTHING. DEALERSHIP TOLD ME IT WOULD COST UPWARDS OF $800 TO FIX.

3 OF 4 WINDOWS DON'T WORK. MOTOR BURNED OUT ON RT FRONT, REGULATOR BURNED ON LFT FRONT, RT REAR DOES NOTHING. DEALERSHIP TOLD ME IT WOULD COST UPWARD OF $800 TO FIX. *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*734295

I PURCHASED THE CAR IN 1996. I IMMEDIATELY HAD PROBLEMS WITH THE BRAKES AND HAD TO BRING THE CAR IN MANY TIMES AND WAS TOLD THAT NOTHING WAS WRONG. AFTER THE 24 MONTH WARRANTY WAS UP I WAS TOLD THAT I NEEDED FRONT ROTORS AND PADS AND REAR CALIPERS AND PADS. I ARGUED WITH THEM (VW AMERICA) AND THEY SAID THAT THEY COULDN'T HELP BECAUSE IT WAS OUT OF WARRANTY. I HAVE PROOF OF THEM SAYING NOTHING WAS WRONG FOR 2 YEARS AND THEN OUT OF A SUDDEN I NEEDED OVER $500. WORTH OF WORK.*AK (TIRESIZE: 15 INCH)( DOT NUMBER: TIRE SIZE: 15 INCH )

THIS CAR IS A BIG FAT SOUR LEMON. NO SAFETY DEFECT LISTED IN SUMMARY. *AK

ENGINE HARNESS SHORTED AND SMOKED UPON STARTING. PART CAN NOT BE FOUND. VW OF AMERICA NOTIFIED AND NO RESPONSE IN 3 WEEKS. VW FILE NUMBER 667784. NO HELP FROM VW AT ALL. NO EXPLAINATION AS TO WHY IT HAPPENED.*AK

THE BATTERY IN MY 96 JETTA EXPLODED AS I TURNED THE KEY. THERE WERE NO INDICATIONS OF A PROBLEM PRIOR TO THE EXPLOSION. THIS IS THE SECOND TIME THIS HAS OCCURED. VOLKSWAGEN HAS BEEN EXTREMELY UNCOOPERATIVE ABOUT THE SITUATION AND I HAVE NOT BEEN ABLE TO CONTACT THEIR CUSTOMER SERVICE DEPT BECAUSE THEY AREN'T OPEN ON WEEKENDS OR LABOR DAY. AFTER THE FIRST EXPLOSION (ABOUT 1 YEAR AND 9 MONTHS AGO), THEY DID NEXT TO NOTHING TO ASSIST ME. TWO DAYS AFTER THE EXPLOSION, I GOT A "CHECK ENGINE" LIGHT AND I HAVE BEEN UNABLE TO DETERMINE THE PROBLEM BECAUSE THEY ARE CLOSED. THIS IS A VERY DISTURBING SITUATION WHICH HAS BEEN COMPOUNDED BY VOLKSWAGEN'S UNWILLINGNESS TO TAKE RESPONSIBILITY FOR THEIR DEFECTIVE PRODUCTS. BOTH BATTERIES WERE PURCHASED THROUGH AND INSTALLED BY VW DEALERSHIPS AT ABSURD PRICES, I MIGHT ADD. THEY HAVE ASSURED ME THAT IT IS NOT AN ELECTRICAL PROBLEM, BUT I FIND IT EXTREMELY UNLIKELY THAT TWO BATTERIES WOULD EXPLODE IN THE SAME CAR FOR NO PARTICULAR REASON. I WOULD APPRECIATE ANY FEEDBACK YOU MIGHT HAVE ON THIS ISSUE. THANK YOU.

VEHICLE POWER LOCKS EXPERIENCING ERRATIC OPERATION; BOTH FRONT DOOR WOULD NOT LOCKS OR UNLOCKS INTERMITTENTLY; DEALER NOTIFIED AND INFORMED THAT VEHICLE WAS OUT OF IT WARRANTY AND ANY REPAIRS WOULD BE AT CONSUMER COST. FEEL FREE TO PROVIDE ANY FURTHER DETAILS:

THE ORIGINAL VOLKSWAGEN BATTERY EXPLODED WITH LOUD BANG WHEN IGNITION KEY WAS TURNED TO THE "ON" POSITION, BUT I HAD NOT STARTED THE CAR YET. INITIALLY I THOUGHT, THE STARTER OR ALTERNATOR HAD FILED, SINCE THE CAR WOULD NOT START. SINCE IT WAS A FRIDAY EVENING, I LEFT THE CAR IN THE PARKING LOT AND GETTING IT TOWED TO THE DEALER THE FOLLOWING MONDAY. ON SUNDAY, I NOTICED SOME THING DRIPPING FROM THE ENGINE COMPARTMENT, ON CLOSER EXAMINATION IT WAS ACID DRIPPING FROM THE BATTERY. BOTH SIDES OF THE BATTERY HAD RIPPED OPEN, WITH ACID DRIPPING TO SOME OF THE ELECTRICAL COMPONENTS AND THE ENGINE. I REMOVED THE BATTERY FROM THE ENGINE COMPARTMENT AND PUT IT IN A WOODEN BOX TO SHOW THE SAME TO THE DEALER THE NEXT DAY. AFTER CHECKING THE ENGINE FUNCTIONS AND THE CHARGING SYSTEM, THE DEALER CONCLUDED THERE WAS NOTHING WRONG WITH THE CHARGING SYSTEM AND SOME UNDETERMINED FACTOR CAUSED THE BATTERY TO EXPLODE. I CALLED VOLKSWAGEN TO INFORM THEM OF THE SITUATION AND REQUESTING THEM TO PAY FOR A REPLACEMENT BATTERY AND OTHER LABOR CHARGES. THEY REFUSED SAYING THE WARRANTY ON BATTERY HAD RUN OUT. MY POINT IS, I WOULD HAVE HAD NO PROBLEM IF THE BATTERY HAD JUST FAILED (NOT EXPLODED). THIS BATTERY HAD NEVER FAILED EARLIER AND I HAVE NEVER JUMP STARTED THIS CAR. I STRONGLY BELIEVE THAT IT WAS A MANUFACTURING DEFECT AND A SAFETY CONCERN WHEN BATTERY EXPOLDES. VOLKSWAGEN WOULD NOT GIVE A LIKELY CAUSE FOR THE BATTERY TO EXPLODE OR IF THERE WERE OTHER COMPLAINTS OF SIMILAR INCIDENTS FROM THE FIELD

THE JACK POPS OFF THE RIDGE UNDER THE CAR WHEN LIFTING THE CAR. THIS CAUSED DAMAGE TO THE CAR AND COULD HAVE CAUSED THE CAR TO DROP ON USE WHILE CHANGING THE TIRE. SECOND PROBLEM: ON INSPECTING THE FRONT BRAKE ROTORS, THEY WERE WORN DOWN MORE THAN WHAT ONE WOULD EXPECT AT 40K. THERE WAS STILL PAD LEFT. THIS WOULD INDICATE POOR MATERIALS IN THE ROTOR.*AK

WAS DRIVING ON EXPRESSWAY AND VEHICLE FAILED TO GO PAST 45MPH. WOULD NOT CHANGE INTO EITHER 3RD GEAR. *AK TRANSMISSION FAILED AND REPLACED. *YH

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (98V-160) HOOD LATCH PRIOR TO RECALL NOTIFICATION RESULTING IN EXTENSIVE DAMAGE TO THE VEHICLES HOOD AND WINDSHIELD WHEN THE HOOD FLEW OPEN WHILE DRIVING. *MJS

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

THIS IS TO REPORT A PROBLEM WITH A KOLCRAFT CAR SEAT, HAS NOTHING TO DO WITH THE CAR. THE FABRIC COVER ON THE SHIELD CAN BE REMOVED EASILY BY MY BABY, AND 2 CLIPS COME OFF WHICH ARE A CHOKING HAZARD. THE BABY CAN ALSO TURN THE PART WHICH HOLDS THE SHIELD ON, SO IT IS FREE TO SWING UP OR DOWN, AND COULD SERIOUSLY HURT HIM IN AN ACCIDENT. HE IS 19 MONTHS OLD, BUT HAS BEEN ABLE TO DO THIS FOR A WHILE. HE WEIGHS 24 POUNDS, AND THIS SEAT IS INTENDED TO BE USED FOR A CHILD UP TO 40 POUNDS. *AK

WHILE DRIVING AT VARIOUS SPEEDS VEHICLE WILL TOTALLY SHUT DOWN, CAUSING LOSS OF CONTROL. DEALER HAS ATTEMPTED TO FIX DEFECT 4 TIMES, BUT DEFECT KEEPS REOCCURRING. PLEASE PROVIDE FURTHER INFORMATION. *AK

ONE OF THE WIRES IS TOTALLY BROKEN, AND ONE IS TOTALLY FRAYED IN LEFT HAND REAR DOOR, CAUSING SAFETY HAZARD. REPLACMENT OF REAR HARNESS IS NEEDED. *AK

LOUD NOISE COMING FROM FRONT OF CAR, WHEEL BEARING HAD TO BE REPLACED; TRUNK RELEASE INSIDE CAR WORKS OCCASIONALLY, NEVER WHEN THE CAR IS TURNED OFF; ENGINE CHECK LIGHT COMES ON YEARLY, NEVER TURNS UP PROBLEM, HAVE TO CLEAN OXYGEN SENSOR, TOLD NOT TO USE "CHEAP GAS";

FAULTY WINDOW SYSTEM...HAD TO REPAIR WINDOW OPERATOR TWICE! *AK

POWER WINDOW REGULATORS ON ALL 4 WINDOWS HAVE BROKEN. THE RIGHT REAR WINDOW MECHANISM HAS BROKEN TWICE. THE SECOND TIME REQUIRING THE POWER MOTOR ALSO BE REPLACED. THE FAILURE RATE ON THIS VEHICLE SEEMS TO BE BEYOND WHAT WOULD NORMALLY BE EXPECTED.

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

LOCKS FREEZE IN INCLEMENT WEATHER. CANNOT GAIN ACCESS TO CAR. WINDOW SEALS WERE DEFECTIVE FROM THE FIRST MONTH OF LEASE CAUSING FLOODS IN BACK OF VEHICLE. WINDOW MOTOR AND REGULATOR DEFECTIVE. CANNOT BRING WINDOWS UP OR DOWN. GENERAL MOTOR FAILURE. CAR SLOWS DOWN WHEN GOING DOWNHILL

BOTH BUCKET SEATS HAVE NO CUSHION. CONSUMER IS SITTING ON THE FRAME IN BOTH FRONT SEATS. DEALER SAID THEY REALIZED THE PROBLEM, AND THEY WERE WILLING TO PAY 25 % AS LONG AS CONSUMER PAID 75% FOR REPAIRS. *AK *ML

HORN DOESN'T WORK AT ALL. *AK

MY NAME IS TONYA M SHEARS MY BROTHER PATRICK W RICE PURCHASED THE CAR FOR ME. ON 12-1-99 I WAS ON MY WAY TO HIS HOUSE. I WAS TRAVELING WEST ONTO SOUTH CONVERSA. MISS CARTER WAS TRAVELING NORTH ONTO MARION AVE. SHE WAS GOING ABOUT 40-45MPH WHEN SHE RAN A STOP SIGN. MY CAR HIT HERS HEAD ON BOTH MY AIR BAGS CAME OUT. MY CAR DID ABOUT AN 360 TURN. WHEN MY CAR DID COME TO AN COMPLETE STOP MY SEAT BELT HAD CAME OFF. WHEN YOU PUT YOUR SEAT BELT ON, YOU PUT IT ON FOR SAFETY NOT FOR IT TO COME OFF DURING AN ACCIDENT. THAT IS WHEN YOU NEED YOUR SEAT BELT THE MOST. THE CAR WAS LOCATED AT CAMPBELL BODY SHOP AT 507 AMELIA AVE SPARTANBURG, SC 864-583-5616. THE CAR WAS A TOTAL LOSE. YOU CAN SPEAK WITH ANNE KOHLMAYER AT 1-800-331-4920 EXT 230 SHE IS WITH GENERAL ACCIDENT. PLEASE LOOK INTO THIS MATTER IS GET BACK WITH ME. I JUST THANK GOD THAT MY CHILDREN WAS NOT IN THE CAR. THANK YOU AND GOD BLESS. *AK

FREEZING DOOR LOCKS, BROKEN WINDOW REGULATORS, INABILITY TO USE AFTERMARKET DISC BRAKE PADS AND OTHER ITEMS ARE ACKNOWLEDGED BY VW IN "TECHNICAL BULLETINS" BUT CUSTOMER MUST PAY FOR THEIR ERRORS. I AM HAPPY TO PROVIDE ADDITIONAL INFO. ABOUT THIS IF CONTACTED. CUSTOMER SHOULD NOT HAVE TO PAY FOR MANUFACTURER ERRORS (ACKNOWLEDGED BY MANUFACTURER.)

TRANSMISSION JUMPS WHEN SWITCHING FROM 1ST TO 2ND, AND 2ND TO 3RD, TRANSMISSION WAS REPLACED BY DEALER AT 43K, HOWEVER PROBLEM IS RECURRENT.*ET

MY WINDOWS HAVE REPEATEDLY FAILED. I AM THE ONLY PERSON IN MY CAR. VW WILL DO NOTHING TO REMEDY THE SITUATION. THE BACK WINDOWS ARE RARELY USED AND HAVE ALSO FAILED. THE FAULTY PARTS ARE ALWAYS MOTOR AND REGULATOR. THIS REPRESENTS A DANGEROUS SITUATION FOR ME. I AM A FREQUENT USER OF A RIVER "FERRY". BAD WINDOWS ARE DANGEROUS IN THIS SITUATION. I HAVE RECEIVED TO HELP FROM MY DEALERSHIP OR VW. PLEASE HELP. SINCERELY, HELLER HODGE-MOORE

IGNITION WAS STICKING.DRIVING AT 55 GOING TO TURN HEADLIGHTS ON,THERE ARE NONE. PULL OVER TURN CAR OFF AND KEEP RESTARTING.WIPERS THE SAME. BROUGHT IN FOR REPAIR. TOLD IGNITION STICKING.REPLACE AT MY COST. NEVER TRIED WHILE DRIVING BUT EXPERIMENTED AT A STOP. IF CAR IS RUNNING AND YOU LIGHTLY TOUCHED IGNITION...CAR WOULD SHUT OFF.THIS I ASSUME WOULD ALSO HAPPEN WHEN DRIVING. I WAS QUITE A FEW CUSTOMERS WERE BRINGING IN THEIR CAR WITH THIS PROBLEM.

THE REAR WINDOW MOTOR DOES NOT FUNCTION. WHEN THE PROBLEM WAS ASSESSED BY THE DEALER, THEY SAID THAT IT WAS NO LONGER UNDER WARRANTY AND THAT IT WOULD COST $350 TO FIX THE MOTOR. THE MOTOR WAS TAKEN OUT OF THE DOOR UNTIL WE DECIDE WHEN OR HOW TO TAKE CARE OF THIS MATTER. IT IS A MANUFACTURERS DEFECT AND THE COST SHOULD BE COVERED BY THEM. THE CHECK ENGINE LIGHT COMES ON FREQUENTLY AND IS OFTEN TAKEN TO THE DEALERSHIP FOR A CHECK-UP. WHEN TAKEN TO THE DEALER, THEY REPLIED THAT THERE WAS NOTHING WRONG.

A PIECE OF METAL IN THE ROAD RUPTURED THE PLASTIC FUEL LINES UNDER THE VEHICLE, ALLOWING GAS TO FLOW OUT OF THE VEHICLE ONTO THE GROUND. DEALER SAID THE FUEL RETURN LINE HAS TO BE REPLACED. *AK

THE ENTIRE ABS HAS FAILED. THIS INCLUDES THE ECM, THE ABS PUMP AND THE SENSOR. THIS WILL COST OVER $1600.00 TO FIX. THE CAR IS BARELY 3 YEARS OLD.

ELECTRONIC THERMOSTATICALLY CONTROLLED FAN VIBRATIONS CAUSED THE ELECTRICAL CONNECTION TO BECOME UNRELIABLE IN VEHICLE. EVENTUALLY THIS CONNECTION WAS COMPLETELY SEVERED CAUSING THE FAN TO BECOME INOPERABLE LEADING TO ENGINE OVERHEATING. BEFORE THE CONNECTION FAILED COMPLETELY, A SPARK WOULD BE CREATED WHEN THE RADIATOR TEMPERATURE SWITCH OR THE AIR CONDITIONING SWITCH WOULD SEND POWER TO THE FAN. I BELIEVE THIS IS A SAFETY PROBLEM THAT COULD HAVE LED TO AN ENGINE FIRE.

LEFT FRONT WINDOW MOTOR FAILED CAUSING WINDOW NOT TO OPEN OR CLOSE. NLM

THE CV JOINTS DISINTERGRATED, CAUSING AXLE TO SEPARATE FROM THE DRIVETRAIN. ALSO DESTROYING THE FRONT RIGHT TIRE. DEALER HAS BEEN CONTACTED. *AK

THE CRUISE CONTROL WORKS INTERMITTENTLY, 60% OF THE TIME IT WILL NOT SETAND WHEN IT DOES IT SOMETIMES TURNS ITSELF OFF WHIL CONSUMER IS DRIVING, DEALER ATTEMPTED TO FIX BUT PROBLEM STILL EXIST. NLM

I AM DUBIOUS ABOUT THE SAFETY OF A WELL MAINTAINED CAR WHEN THE TRANSMISSION FAILS IN THE FIRST 6 MONTHS. THE MANUFACTURER'S SERVICEMAN JUMPS THE BATTERY AGAINST OWNERS MANUAL RECOMMENDATIONS AND BLOWS THE INTERNAL FUSE FOR THE RADIO AND SETS OFF THE AIRBAG SENSOR (NEITHER REPAIRED BY THE DEALER AT NO CHARGE. ALSO,) TIRES NEEDING REPLACEMENT AT LESS THAN 20,000 MILES - LOCK CYLINDER FALLLING OUT OF DRIVER'S SIDE DOOR- AND ALL THE POWER LOCKS FAILING, RESULTING IN HAVING TO GO TO THE DEALER JUST TO GET OUT OF THE CAR. *AK

THIS JETTA HAS HAD ELECTRICAL PROBLEMS SINCE 8 MONTHS AFTER PURCHASE. FIRST, IT WAS THE 'DOOR AJAR' CHIME(11/96), THEN THE AIR CONDITIONER ON/OFF, 6/97, THEN THE 'HEADLIGHT IS ON' BUZZER AND THE 'COOLANT WARNING' LIGHT BEGAN FLASHING ON, 12/97, COOLANT WARNING LIGHT FLASHING AGAIN 5/98 , AND FINALLY COOLANT WARNING LIGHT FLASHING CONSTANTLY 6/98.

TRANSMISSION CLUTCH PACK FAILED. *ET

LOCKS HAVE FALLEN APART AND CAME OUT OF PLACE, CAUSING THEM TO BECOME INOPERATIVE. THIS MAKES IT DIFFICULT TO ENTER AND EXIT VEHICLE. DEALER HAS BEEN CONTACTED. *AK

WHEN DRIVING AT 35 MPH PASSENGER'S SIDE DOOR FLEW OPEN, AND PASSENGER ALMOST FELL OUT OF VEHICLE DUE TO LATCH BEING BROKEN. ALSO, WHEN SHUTTING PASSENGER'S SIDE DOOR, DOOR WILL POP OPEN BECAUSE OF THE LATCH BEING BROKEN, AND LOCKS DON'T WORK. *AK

REAR AXLE BROKE WHILE CONSUMER WAS DRIVING.