2021 Volkswagen Id.4 complaints

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 23V040000 (Electrical System) and 23V312000 (Structure) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 40 MPH, the low coolant and the electrical system warning lights illuminated. The contact stated that the vehicle decelerated to 5 MPH. The contact was able to park on the side of the roadway. The vehicle was not drivable. The contact towed the vehicle to the local dealer: Napleton's Volkswagen of Orlando (12700 E Colonial Dr, Orlando, FL 32826:(855) 843-6461), where it was diagnosed with needing the radiator to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 30,000. Parts distribution disconnect.

The contact owns a 2021 Volkswagen ID.4 equipped with Bridgestone Tires, Tire Line: Alenza, Tire Size: 235/55/R19, DOT Number: 2761004ES. The contact stated that while driving approximately 40 MPH, the contact experienced a front driver’s side tire blowout. Upon inspection, the sidewall of the tire had separated. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 20,000.

The contact owns a 2021 Volkswagen ID4 equip with Bridgestone Alenza tires size 255/55/R19 DOT 2761004ES. The contact stated that while driving approximately 65 MPH the rear passenger side tire suddenly experienced a blowout. Upon inspection the tires sidewall had separated from the tire. The cause of the failure was not determined. The manufacturer and local dealer were not notified. The failure mileage was 20,000.

On July 3, 2021 -- we dropped the car off (an appointment we did in May 2023) to fix a safety software issue. The car did not have any warning lamps. We brought the car running, after a week they told us the car no longer is working and that the part is backordered until further notice (probably has no repair). We were not given a loaner and the other alternatives included taking money from our pockets. This is our only car and we commute. We are stuck. They left us with no car for something that we did not cause and are not willing to stop the car payments either.

The multiple recalls for this vehicle are not being completed in a timely manner. I have been trying to get the recall repairs completed for months without success. (Trying sense April) I am on a waiting list but the dealership has no idea when they can repair the vehicle.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 9,000. Parts distribution disconnect.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I have purchased a set of Bridgestone Alenza AS Ultra (P 235 / 55 R 19 105 W XL front, P 255 / 50 R 19 107 W XL back) in August 2022 for my 2021 Volkswagen ID.4 Pro S RWD EV. After only 12,000 miles, tire dry rot started showing up in June 2023 on all tires. The tires have a 80,000 miles warranty so I don't know how come they started to dry rot only after 12,000 miles. If the tires fail while driving, this can be a severe safety hazard as the vehicle may lose control shall the tires fail.

The contact owns a 2021 Volkswagen ID.4. The contact stated that the “Service Now” warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no additional assistance. The contact stated that the issue was related to a Service action program regarding the hybrid battery pack. The failure mileage was approximately 10,000.

VW issued a recall stating the following: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate. Recall consequence: A reset or deactivation may cause a loss of drive power, increasing the risk of a crash. Recall action: Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ. Since the notification in March, no dealer in the DC area has been certified to make the repair, and as of June 12, 2023, no shop in America is able to repair the issue due to a lack of parts.

On Thursday, May 25th, 2023, I got in my vehicle, turned on the ignition, and a yellow warning message came on the instrument cluster, "SOS Error: Emergency Call Function! Service Vehicle." The error remained in the vehicle even after turning it off and on again multiple times. The status light for the Emergency Call function also turned red and was no longer available.

On 5/10/2023 I got into the vehicle, started, put it in Drive, and noticed the FRONT PASSENGER DOOR was showing ajar in the instrument cluster. I grabbed the door and confirmed it had become unlatched and had to close it again. On 5/16/2023 I again was in the vehicle, in drive, but not moving when the FRONT PASSENGER DOOR opened on its own with no occupant. I reached over and closed the door, but the door locks became inoperative for several minutes.

The contact owns a 2021 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed, the computer dashboard became inoperable, displaying a black screen. The vehicle was taken to the dealer and diagnosed as having HB Battery Management Control Unit failure; however, the vehicle was not repaired. The contact was informed that a fix would be available in 2025. The manufacturer was made aware of the failure. The failure mileage was approximately 18,655.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I was notified that there were three safety recalls on my 2021 Volkswagon ID4, including one involving the battery and a risk of fire. The recalls were: 55N-1, 97ZZ, 93P7. I brought the car in for service at the Volkwagon service center in White Plains New York ("White Plains Volkswagon" service center at 410 Saw Mill River Rd, Elmsford, NY 10523) and was told they would address the issues. Three days later, the service center called to say that they were only able to address the 55N-1 issue and didn't have labor available to address the others and that we would have to take our car back. They also said they were unwilling to pay for a rental car or give us a loaner beyond the three days that already passed. We're on a waiting list to address the other safety recall issues but, in the meantime, I feel unsafe driving the car and I don't know why VW couldn't address the issues while the car was in their possession.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) and 23V312000 (Structure) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Instrument cluster returned error "warnings and information not available. Drive with greater care!" While vehicle was in motion. Issue resulted in loss of speedometer and other systeam safety features including blind spot monitoring, lane assist etc. Loss of speedometer while in motion was of the largest concern. The car produces audible alerts for errors such as low tire pressure or low wiper fluid, but this critical error did not.

I contacted several local Volkswagen dealers regarding safety recall (Manufacturer Recall Number97ZZ, NHTSA Recall Number23V040) to get my vehicle repaired. None of them have parts associated with this repair and told me it will take more than a year to get them. I contacted VW customer service and they are unable to help resolve the issue. I am now forced to drive an unsafe car for more than a year. If VW cannot address this safety issue in a timely manner, I would like them to replace it with a safer vehicle without safety issues.

2021 Volkswagen ID.4-Consumer sent Copy of letter sent to Volkswagen Group of America attached. Consumer has not received the 1st software update after 2 years. Mentions Safety Recall 9722 and Service Action # 93P7. After numerous calls the earliest appointment was June 2024, 14 months later and 1 month after lease expires.

I have made multiple appointments at WINN VW of Woodland Hills, CA to have these recalls repaired (57J5, 97ZZ) only to have the dealership cancel the appointments both times. I called Galpin VW of Van Nuys, CA and was told flat out that they would not schedule my vehicle for repairs. I was last given an appointment of January 8th, 2024 by Santa Monica VW of Santa Monica CA. I believe that VW is acting with gross negligence and not making a good faith effort to have these recalls repaired in a reasonable timeframe and is therefore putting me and my family lives and safety in danger.

Blind spot warning system on both sides doesn't always work. Sometimes indicating a vehicle and sometimes not. Also, multiple computer software problems and the dealer doesn"t know when the other recalls can be fixed. Many ID 4's in line to be repaired.

I have received several recall notices over the past 12 months, including urgent email, texts and letters, notices directly from VW, warning me the urgency of the recall,. I have been attempting to schedule an appointment with the dealer where I purchased the vehicle from in Santa Rosa, CA. The dealer has been uncooperative, and not able to provide an appointment date. I called the San Francisco VW dealer 3 months ago, and they gave me a September 2024 (which I took). Subsequently to scheduling the above appt date, I received 2 further notices from VW warning me how urgent this recall appointment is, and how I should get the work done asap. Yet no one can provide me a repair date shorter than 16 months from now (today is 5/12/2023). I don't know where the liability lies if an accident occurs since the recall is for potential sudden loss of power while driving (including high speed on freeway), which sounds extremely dangerous to me. I would like to put VW and the dealer (Hansel VW - from whom I purchased the vehicle) on notice that there will be legal action in the event of an accident due to this unrepaired recall, and also due to the anguish I have been receiving due to this issue. Your (NHTSA)'s help to resolve this very bad issue will be very much appreciated.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and Dick Hannah Volkswagen (3500 NE Auto Mall Dr, Vancouver, WA 98662) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

There is an open safety recall for the HV battery that is unable to be fixed in a reasonable time. My local dealer can't fix because they don't have a HV technician and when I called another I was told I can't get it fixed until April, 2024. How can a vehicle manufacturer sell cars that it cannot fix because there are not enough technicians especially with safety issues. Why can they continue to sell cars they cannot fix in a timely manner. I am stuck with the car because not many people want to buy a car with an open safety recall that cannot be fixed in a reasonable time. What are my rights?

The contact owns a 2021 Volkswagen ID.4. The contact stated while driving 45 MPH and depressing the accelerator pedal, the vehicle failed to respond and started to lose motive power. Several unknown warning lights were illuminated. The contact veered to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact later received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, Napleton's Volkswagen of Sanford (4175 S Orlando Dr, Sanford, FL 32773) were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 10,000. Parts distribution disconnect.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Volkswagen ID.4. The contact stated that while starting or turning off the vehicle, antifreeze would leak onto the ground. The vehicle was taken to the dealer, where it was diagnosed that there was a hole in the radiator caused by wear and tear, and that the vehicle was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 27,000.

Yesterday, April 26th, 2023 the above vehicle was involved in a serious accident, possibly related to the safety recall for the high voltage cell module. My wife was driving the vehicle on her way to work, as she did for the past 2 years. Sometimes she gets coffee for herself and a coworker, so that day she turned into a parking lot of the last MacDonalds before her job. She pulled up to the drive thru lane as she did many times before. She was not distracted by the phone, and her radio was turned off. There was nobody else in her vehicle, and her thought was on the coffee order. As she was pulling up to the 2 vehicles in front of her, something horrible happened in the next 3 or 4 seconds. Her vehicle accelerated suddenly, hit the car in front of her, bounced off to the right, and kept accelerating for the next 50 feet before hitting a semi truck with such a force that the front end of her vehicle is completely obliterated and the semi truck frame was broken. Thankfully, nobody got hurt seriously, and there was no fire. The first question from the Police officer was whether she hit the accelerator pedal by mistake. She responded that she did not hit the accelerator pedal, and does not understand what happened. She was shocked by the sudden fury of her vehicle, and stated that she was unable to stop it. I believe what she is saying, because there was no reason for her to stomp hard on either pedal as she was coasting slowly, and with the vehicle's regenerative braking you onl

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer, a second dealer Cardinale Volkswagen (500 Auto Center Cir, Salinas, CA 93907) and third dealer Santa Cruz Volkswagen (1616 Soquel Ave, Santa Cruz, CA 95062) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The driver's side door opens randomly when the vehicle is driving and continues to open even if the driver manually shuts the door. When the vehicle is in park the Driver's side door will not open, even when the manual procedure is used.

Instrument cluster on driver's steering wheel overheats. The heat is enough to cause a burn.

Passenger side door opened while driving at low speed. Also, both front doors do not open from the outside.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated this is a software update and the dealer, the parts are available but the dealers are only able to perform recalls on 2 cars per week.

The vehicle has shot down twice when about to leave my garage and has gone dead, zero lights, completely dead. I have had to step out of the car, wait a few seconds before getting in again and pushing the brake to wake him up (it’s an EV). All this in a period of two weeks a couple of months ago. I did no pay too much attention at the time until I read that there is a recall that looks like this problem and that it can happen amid driving, with possible fatal consequences if I’m driving in a freeway for example. I have called the dealer twice and have not got my car checked yet. They tell me to wait, that I’m in a list but this is serious!

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I received a safety recall letter from Volkswagen in May, 2022 that stated there is a problem with "Flexible Printed Circuit Solder for High-Voltage (HV) Battery". NHTSA Recall Number is 22V162, and Volkswagen Recall Number is 93O2. But since then I have not received further information on how and when it will be fixed. No update on this recall is given even if I contacted the Volkswagen Customer Care in Aug, 2022.

It happened to me at least 3 times. The first one happened Oct, 2021, when I did not realize it is a big serious problem. The other two happened in Aug 2022 and Oct 2022, respectively. All the three incidences took place after I charged my vehicle in a hot environment exposed to scathing sun shine. The drive assistance and sensor were not working, the cruise function did not work, and the road sign reading feature was not available. Several warning signs about those functions and features showed on driver's console. I was driving on Highway 15 or Highway 405 and of course I could not stop and check. However, after driving like 15-30 minutes, these features go back to normal. I suspect the sensors that make those functions and features work cannot handle the harsh temperature well.

During a trip driving home 3/31/2023 at approximately 11:00pm, the car's software system failed. The console that displays the digital speedometer was affected on the car as well as the infotainment system. The message on the console displayed a message "Warnings and Information not available. Drive with greater care!" The digital speedometer displayed three dashes through the rest of the trip home. All of the car's features including lane correction were offline. This car's software is not functional enough for the car to be driven safely.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V04000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that an unknown dealer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Feb 07,2023 Manufacturer Recall Number97ZZ NHTSA Recall Number23V040 Recall StatusRecall Incomplete, remedy not yet available This report came out over a month ago. I have to drive my car with the knowledge that it's basically unsafe. Volkswagen has been completely silent about this problem for far too long. I understand that Volkswagen is working on the problem but they do not communicate with owners other than make promises they don't keep. Now they are telling us that we will hear by March 31. Does the NHTSA have the authority to demand that Volkswagen take action? I'm afraid to take my car out of the garage when almost every day, I read that someone else has problems with their car. This isn't right.

I was attempting to trade in my Id.4 for a Tesla and found out that my car had a major safety recall from Tesla. The recall has been out since Feb and I was never notified from VW. I called the dealership and the manager said he never heard of the problem and offered no solution except there is nothing they can do. Now I have to drive myself and my family around in a car that could crash. There is no insight when a fix will happen.

My vehicle was in Travel Assist mode (i.e. Adaptive Cruise Control) traveling at around 65 MPH. A vehicle has cut into my lane and I felt that the car wouldn't slow quick enough to avoid a collision. I have applied breaks effectively taking the vehicle into my control and taking the vehicle off Travel Assist mode. When driver takes over by applying the breaks in this scenario, irrespective of how hard the breaks are applied, vehicle suddenly moves faster than expected for first few seconds. I had to apply the break harder than I would have applied if I was driving the car in manual mode to get the car to slow down.The expectation was that the vehicle slows down while applying the breaks. This would have caused a collision if I was not quick to react. There were no warning lights or messages on the dashboard prior to or during this incident. This could be a software issue which probably is conflicting between the breaks travel assist is applying and the breaking that the driver is applying. This has happened multiple time to me and on date mentioned on this my wife had same experience confirming that this is in deed an issue that needs some investigating into before it cause any accident(s).

The contact owns a 2021 Volkswagen ID.4. The contact stated while exiting a parking lot, the front passenger’s side door opened independently. No warning light was illuminated. The contact was able to stop and close the front passenger’s side door. The contacted stated that the front passenger’s side door failed to lock as designed. The dealer was contacted, and the dealer stated that the vehicle needed to be diagnosed. The manufacturer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The failure mileage was 110,000.

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was unavailable. While driving approximately 65 MPH, the vehicle shifted out of drive(D), powered down, and started coasting. The contact stated that the power steering and brakes were still functioning as designed. The contact was able to steer safely through traffic and stopped the vehicle. The contact stated that the vehicle reset independently after 2 minutes and resumed normal operation at full electrical power. The contact drove the vehicle to his residence. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage 11,000.

The contact owns a 2012 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that while his wife was driving into the residential driveway at approximately 5 MPH, the vehicle lost electric power and shifted into park(P). The stop had been so abrupt that the vehicle was rocking. The contact stated that all the exterior lights flashed off and on. The contact stated that his wife restarted the vehicle and the vehicle resumed normal operation. The contact stated the failure had become recurring. The contact had the vehicle towed to a dealer, who could not duplicate the failure and wanted the contact to retrieve the vehicle. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 4,600. VIN tool confirms parts not available.

Driver's door keeps unlocking while driving. Swung open several times while driving. Also, sometimes difficult to unlock driver's door from the outside. All this seems to be be related to error messages concerning Auto Hold (which this vehicle does not have) and Travel Assist not being available. All this began after my first one year scheduled service on 2/17/23. Taking in vehicle on 3/10 concerning these problems. I had made an appointment for an earlier date, but cancelled it because everything went back to normal. The dealer said if the messages were not active, I would be wasting my time. I called the VW Customer Service Number and reported my concern on 2/24. I am not driving my vehicle as it is not safe if the driver's door opens while driving.

I was driving around 45 mph when several warning lights lit up on my dashboard at the same time, indicating an issue with the battery. The car slowly rolled to a stop, and I had no control of the vehicle. This was in the middle of traffic and very dangerous. There were no warnings or indications beforehand that would suggest there was an issue. This was completely out of the blue.

The blind spot warning on the right side has not worked since I purchased the vehicle in April 2021. I have taken it to two different VW dealers three times and they have failed to repair it. I consider this safety issue!