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2016 Volkswagen Golf Sportwagen complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Air Bags

Filed Apr 10, 201817,900 milesNY

CLOCK SPRING FAILURE IN UNDER 2 YEARS (LESS THAN 20,000 MILES ON THE CAR). WHEN CAR WAS TURNED ON ALERTS CAME UP THAT THE AIRBAG HAD MALFUNCTIONED, AND AUTOMATIC CRUISE CONTROL MALFUNCTION, NONE OF THE STEERING WHEEL CONTROLS WORKED, AND THE HORN WAS NON-FUNCTIONAL. A QUICK GOOGLE SEARCH LED ME TO BELIEVE IT WAS THE CLOCK SPRING, AND I ALSO NOTICED VW HAD A CLOCK SPRING RECALL ON CARS FROM 2011-2014, SEEMS LIKE THIS MIGHT BE A LARGER ISSUE. CAR WAS BROUGHT TO THE DEALER AND REPAIRED - CLOCK SPRING WAS DETERMINED TO BE THE PROBLEM.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Volkswagen Golf Sportwagen → · Every Golf Sportwagen year → · How the figures are calculated →