Exterior Lighting
Filed Apr 21, 201933,872 milesID
WHEN I WAS DRIVING I PARKED GOT SOMETHING TO EAT AND WHEN I GOT BACK IN THE CAR I HEARD THIS WEIRD NOISE AND I PUT IT IN REVERSE AND THE REVERSE LIGHTS WOULDN'T WORK
2015 Volkswagen Golf Sportswagen
Routine
Owners filed 5 complaints about this vehicle with federal regulators, most often about the air bags. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Air Bags | 2 | 0 | 0 | 0 | |
| Structure › Body | 1 | 0 | 0 | 0 | |
| Seat Belts | 1 | 0 | 0 | 0 | |
| Exterior Lighting | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsStructure › Body
Filed Sep 24, 201833,900 milesRI
LEAKING PANORAMIC SUNROOF CAUSES MOISTURE AND MOLD ON THE INTERIOR OF THE VEHICLE. HAPPENED IN THE RAIN WHEN PARKED AND DRIVING.
Air Bags
Filed Jul 31, 201839,200 milesNC
AT 39K MILES, WHILE BACKING OUT OF A PARKING SPOT, A CLICKING NOISE EMITTED FROM THE STEERING COLUMN, THEN WARNING LIGHT CAME ON FOR THE AIRBAG AND TRANSMISSION WITH THE CAR'S DISPLAY SAYING NOT TO DRIVE IT. SOME RESEARCH AND TESTING REVEAL THE PROBLEM IS THAT THE CONNECTION BETWEEN THE STEERING WHEEL (INCLUDING AIRBAG, HORN, AND ALL CONTROLS MOUNTED THERE) AND THE CAR HAS BEEN SEVERED. A PART CALLED THE 'CLOCK SPRING' HAS FAILED UNDER NORMAL USE. THIS ISSUE HAS OCCURRED ON THOUSANDS OF SIMILAR VWS AND THE NHTSA HAS OR HAD AN INVESTIGATION INTO THIS VERY ISSUE, BUT ONLY 2010-2014 MODEL YEAR CARS. AS A CONSEQUENCE THE AIRBAG AND HORN ARE NOT WORKING. VW SO FAR SAYS THIS IS NOT COVERED UNDER WARRANTY. THE ESTIMATED REPAIR IS OVER $500. FOR A PART THAT SHOULD ALMOST NEVER FAIL. IT IS A POOR DESIGN, AND A KNOWN ISSUE ACROSS THEIR MODEL LINE. VW SHOULD COVER THIS. THE LIABILITY ISSUES IF SOMEBODY GETS HURT DUE TO THE FAILED CLOCK SPRING AND DE-ACTIVATED DRIVER'S SIDE AIRBAG.
Air Bags
Filed Jul 26, 201853,000 milesCA
WHILE THE CAR WAS IN MOTION, ALL ELECTRICAL COMPONENT BUTTONS CONNECTED TO THE STEERING WHEEL, INCLUDING THE HORN STOPPED WORKING AND THE AIR BAG SENSOR LIGHT WENT ON , ALONG WITH TRANSMISSION SENSOR ERROR. I TOOK THE CAR TO THE DEALER AND THEY IDENTIFIED THE CLOCKSPRING IN THE STEERING COLUMN NEEDED TO BE REPLACED.
Seat Belts
Filed Dec 4, 201748,000 milesCT
I OWN A 2015 AND MY BACK SEATBELT HAS FAILED. IT WILL NOT LATCH. I CALLED THE DEALERSHIP AND THEY STATED IT WOULD BE $120 CHARGE JUST TO DIAGNOSE AND SEE WHAT IS WRONG BEFORE REPLACING OR FIXING THE SEATBELT. AFTER THAT CHARGE HE COULDN'T SAY IF IT WOULD BE UNDER WARRANTY OR THE COST TO FIX IT. I AM NOTIFYING YOU OF THIS FAILURE AND COST BECAUSE THIS SEEMS LIKE SOMETHING THAT SHOULD BE EVALUATED FOR NO COST DUE TO THE HIGH CONCERN FOR SAFETY. I FEEL VOLKSWAGEN IS PUTTING MONEY BEFORE SAFETY. THE DEALERSHIP I CONTACTED WAS LARRY MILLER IN LAKEWOOD CO.
5 of 5 complaints, reproduced as filed.
Across model years
Worst on record: 2017Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.