2009 Volkswagen Eos

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.

Risk. A loss of vehicle control can increase the risk of a crash.

Remedy. Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.

Defect. VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.

Risk. THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy. VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Car randomly turning off/on. Key stuck in ignition, cannot turn off or on. Bouncing from on to accessory mode without user control. Vehicle was taken to dealership, VW North America has not been very helpful. Could have gotten into an accident as this occured in the road turning into a restaurant. No lights came on about this. Dealership has had car for 3+ weeks "waiting for parts". VW North America does not want to get involved. To kill the engine I had to pull the fuel pump fuse.

Approximately 6 years my daughter and her boyfriend were driving and she heard a loud pop sound, and thought it might be a tire but it wasnt behaving like it was and then all of the sudden people are driving next to her telling her to pull over cuz the car was on fire, she pulled it over and as soon as she got out the whole car caught fire. when they noticed the fire it had started near or under the passenger front seat, there was no warning lamps or any problems proir. The auto insurance company took the car and they said they inspected it but never gave me any answers, they simply paid off my loan and that was it. The fire department put out the fire, the car was burnt to a crisp, and the fire men were accusing my kid of smoking and starting the fire, so they did no investigation.

The contact owns a 2009 Volkswagen Eos. The contact stated that while the vehicle was parked, the contact became aware of a persistent oil leak on the ground. The vehicle had undergone three separate repairs to resolve the failure, but the oil leak persisted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel was running lean. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 150,000.

While in slow traffic and transmission in Drive position, if I slow down or stop for traffic in front of me or a red light, the transmission does not engage again when given acceleration. I have shut the car off and restarted again, sometimes more than once to get it to engage and get me out of traffic. I have held up traffic behind me. There are also loud clunking noises coming from what I believe is the transmission at each start causing the PRNDL to flash and no power for reverse and drive. I believe all of this will eventually cause a collision as it appears to other vehicles that I should be moving. People have also become very frustrated with my vehicle holding up traffic, especially on the busiest of days and long lines waiting to advance behind me. People have become impatient and angry to the point of road rage. Thankfully, no one has actually tried to hurt me physically. The date below would be the latest incident.

I slowly at 5mph went over a bump and my car went automatically into neutral, all of the P R N D S lights on the dash started blinking and the car just kept revving when I tried to put it into gear. I had the car towed to the dealership and it is currently there. I looked on Kelly Blue Book and saw there was a recall for my vehicle type and the recall states exactly what happened to my car. Can my VIN number be added to this recall since it is the very same mechanical issue? Here is the information I found on the recall NHTSA CAMPAIGN ID: 09V333000 Report Date: AUG 20, 2009 Vehicles Affected: 16000 What You Should Do: VOLKSWAGEN WILL NOTIFY OWNERS, INSPECT THE DSG AND, IF NECESSARY, REPLACE AN AFFECTED DSG TEMPERATURE SENSOR FREE OF CHARGE. THE MANUFACTURER HAS NOT YET PROVIDED A NOTIFICATION SCHEDULE. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987. Summary: VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTIN

All of my lights on the right side of my dashboard is on..the traction light, brake light,steering wheel light and the speedometer is acting iradical..I put new speed sensors on it and it still haven't fixed the problem..alot of mechanics say it's and electrical problem..I bought the car from flow Mazda dealership a couple years ago it's been sitting since then

The vehicle has exhibited intermittent ABS, ESC, and Brake light. Code check revealed intermittent communication errors with various parts of the ABS system including the control module. Diagnostics varied, undiagnosable due to intermittent activity and varying codes. April 2021, ABS, ESC, Brake light, codes indicate communication error with the ABS control module. Codes and light reset after being cleared, the vehicle was operational and drives with no detectable issues other than lights/ and possible non-operational ABS. 06/29/2021, 10 minutes into drive vehicle speedometer begins to dance from zero to operating speed, to total fault intermittently in interstate traffic on I-10 west into Houston at Channel View, braking begins to engage automatically/intermittently, loss of engine power, check engine/flashing brake light , vehicle narrowly avoids collision. Vehicle parked and restarted, driven back home with check engine and flashing brake light and intermittent speedometer, no drivability issues. 6/30/21 internet search for similar issues reveals an abundance of similar issues without drivability problems and 2017 recall# Part 473 Safety Recall Report 16V-913. I would call attention to pages 3 and page 4 of this recall 1.) Considering the events of 6/28 and page 3 of the recall under Chronology, Volkswagen appears to admit the problem, and with a thorough understanding of its own systems should openly acknowledge the ability of this system to cause dangerous drivability co

THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.

ABS AND BRAKE LIGHTS ARE ON, CAR SHIFTS INTO NEUTRAL ON IT'S OWN. FEELS UNSAFE TO DRIVE, BECAUSE OF THE NEUTRAL SHIFT THERE IS NO POWER. I HAVE HAD TO PULL OVER TO THE SIDE OF THE ROAD AND RESTART THE CAR.

THE ABS BRAKE INDICATOR LIGHT IS ON AND WHEN I TOOK IT TO A CERTIFIED EURO CAR MECHANIC HE SAID THAT 8 CODES SHOWED UP FOR THIS. HE ALSO SAID THAT THERE WAS A SAFETY RECALL 45F2 ON THIS. WHEN I TOOK MY VEHICLE TO THE VW DEALERSHIP IN PANAMA CITY, FL. THEY WERE EXTREMELY RUDE AND SAID THERE WAS NO RECALL FOR THIS VEHICLE. THEY WOULD NOT TELL ME IF OR WHEN THE RECALL WAS COMPLETE, AND IF IT WAS COMPLETED AND THE SAME THING IS HAPPENING, THEN THERE IS STILL A PROBLEM WITH THE INITIAL RECALL THAT WAS NOT FIXED.

WHILE DRIVING THE N,D, R, P, S STARTS FLASHING. IT CAN CAUSE THE VEHICLE TO SHIFT INTO NEUTRAL. *TR

IT HAS A MAJOR OIL LEAK AND ONLY HAS 56,000 MILES ON IT. THE LEAK IS AT REAR MAIN SEAL AND UPPER TIMING GASKET. I FEEL DUE TO THE LOW MILEAGE, THIS SHOULD NOT HAPPEN. DUE TO WHERE THE OIL LEAK IS PRESENT, THE ENGINE NEEDS TO BE PULLED WHICH IS A VERY EXPENSIVE REPAIR. I FEEL THIS SHOULD BE UNDER THE POWER TRAIN WARRANTY.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT STATED THAT HER ABS WARNING LIGHT HAD ILLUMINATED WHILE DRIVING AT AN UNKNOWN SPEED. THE VEHICLE WAS TAKEN TO HILEY VOLKSWAGEN OF ARLINGTON 1461 E INTERSTATE 20, ARLINGTON, TX 76018 (817) 575-6000 FOR A NHTSA RECALL REPAIR NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). A DIAGNOSTIC TEST WAS PERFORMED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT STATED THAT SHE WAS THEN GIVEN AN ESTIMATE OF $2,700.00 FOR AN UNSPECIFIED PUMP. THE CONTACT THEN TOOK THE VEHICLE TO AUTOBAHN VOLKSWAGEN FORT WORTH 2810 WHITE SETTLEMENT RD, FORT WORTH, TX 76107 WHERE SHE WAS INFORMED AGAIN THAT THERE WERE NO RECALLS ON THE VEHICLE AND GAVE HER THE SAME ESTIMATE AS THE PREVIOUS DEALER. THE MANUFACTURER WAS NOTIFIED AND SET UP BOTH APPOINTMENTS FOR THE VEHICLE TO BE SERVICED. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 122,328.

HARSH/JERKY SHIFTING IN DSG POWER TRAIN UNIT. TYPICALLY AT VERY LOW SPEEDS. THIS CONDITION PREVIOUS INVESTIGATED THROUGH CLOSED CASE # PE09035. ISSUE RELATES TO EXCESS WEAR IN SOLENOID BUSHINGS. PREVIOUSLY REPORT BY NHTSA THAT VW ISSUED EXTENDED WARRANTY OF 10YEARS/100,000 MILES. CAR WAS WITHIN LIMITS BUT VW REFUSED REPAIR SAYING MECHATRONIC UNIT (WHERE THE DEFECTIVE VALVES ARE LOCATED) NOT COVERED BY AGREEMENT WITH NHTSA. CURRENT NHTSA WEB PAGES APPARENTLY INCORRECTLY REPORT THAT VW DOES REPLACE DEFECTIVE UNITS. JERKING IS DANGEROUS IN PARKING MANEUVERS.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE'S ELECTRICAL SENSORS TURNED ON AND OFF WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED AND THE VEHICLE WAS NOT REPAIRED BECAUSE THE RECALL HAD LAPSED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 20 MPH, THE TRANSMISSION JERKED AND THE RPMS INCREASED WITHOUT WARNING. THE VEHICLE ALSO ACCELERATED INTERMITTENTLY, WHICH PRESENTED THE POTENTIAL RISK OF A CRASH. THE VEHICLE WAS EXLCUDED FROM NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN). THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE09035 (POWER TRAIN), BUT THE FAILURE WAS SIMILAR. VOLKSWAGEN VAN NUYS (6115 VAN NUYS BLVD, VAN NUYS, CA 91401, (818) 785-7571) WAS NOTIFIED AND WAS CURRENTLY SERVICING THE TRANSMISSION ASSEMBLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED THE DEALER REPLACE THE SAME OEM TRANSMISSION ASSEMBLY. THE APPROXIMATE FAILURE MILEAGE WAS 51,700.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 60 MPH, THE RPMS ACCELERATED ON THEIR OWN. THE CONTACT HEARD AN ABNORMAL NOISE AND NOTICED THAT THE GEAR LIGHTS ON THE INSTRUMENT PANEL WERE TURNING ON AND OFF. THE VEHICLE WAS TAKEN TO VOLKSWAGEN VAN NUYS (LOCATED AT 6115 VAN NUYS BLVD, VAN NUYS, CA 91401, (818) 785-7571) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 123,790.

ON SUNDAY, JUNE 30TH, 2019, @ ABOUT 6PM, @51K I WAS DRIVING 25MPH AND CAR JERKED, THEN THE RPMS REVVED REALLY HIGH AND CAR SLOWED DOWN, AND "PRNDS" LETTERS STARTED BLINKING. I SLOWED DOWN EVEN MORE AND CAR WAS STILL GOING AT HIGHER THAN NORMAL RPMS. I WAS ABLE TO DRIVE IT VERY SLOWLY THROUGH RESIDENTIAL STREETS TO MY HOUSE. WHEN I WAS GOING TO PARK IT IN MY SPOT, I HAD TO PUT IT IN REVERSE, AND WHEN I DID, IT DID NOT MOVE IN REVERSE! DURING ALL THIS THE "PRNDS" LIGHTS KEPT ON FLASHING. I HAD TO TURN IT OFF, PUT IT IN NEUTRAL, AND GET PUSHED INTO MY PARKING SPOT. WHEN I TESTED TO SEE IF CAR WOULD START, IT STARTED PERFECTLY, NO FLASHING LIGHT OR ANYTHING, NO DELAY OR TROUBLE TO START IT. THE CHECK ENGINE LIGHT NEVER TURNED ON EITHER. THE DAY BEFORE, I DID HAVE AN ISSUE WITH GETTING THE CAR STARTED, IT NEEDED A JUMP START, AND WHEN THE BATTERY WAS TESTED FOR ITS VOLTAGE, IT WAS RUNNING ON THE LOWER SIDE. I HAD NOT DRIVEN IT ALL DAY ON FRIDAY, AND THE STARTING ISSUES WERE ON SATURDAY. I WAS TOLD BY MECHANIC THAT I MUST HAVE LEFT A LIGHT ON, BUT NOTHING WAS LEFT ON TO DRAIN THE BATTERY. EARLIER ON SUNDAY, I NEEDED TO GO ON ONE OUTING AND THE CAR DID GIVE ME TROUBLE TO START, WITH A DELAYED SLOW START, AND IT DROVE FINE TO MY DESTINATION LESS THAN 4 MILES AWAY. WHEN I LEFT THERE, THE CAR MANAGED TO START WITH THAT DELAY AGAIN, AND WHEN I WAS DRIVING HOME IS WHEN THE CRAZY JERKING, RPM REVVING, AND CAR SLOWING DOWN HAPPENED ABOUT A MILE AWAY FROM MY HOUSE. NEEDLESS TO SAY, THIS WAS

ABS MODULE NOT WORKING SINCE SUMMER OF 2018.

2009 VOLKSWAGEN EOS 2.0T TSI ENGINE TIMING CHAIN TENSIONER FAILURE DUE DEFECTIVE DESIGN. CAR DID NOT START AND I HAD TO CHANGE THE ENGINE AT MY EXPENSE. NOW I AM NOT SURE IF THE NEW ENGINE (USED) HAS THE NEW DESIGN VERSION TENSIONER OR THE OLD. I HAVE INVESTIGATED AND THIS IS A VERY COMMON FAILURE. THIS MOST ENGINE CODE IS CCTA AND IS USED IN MANY VW CARS 2008 AND UP. VOLKSWAGEN SENT A BOLETN EXPLAINING THIS FAILURE AND CHANGE THE DESIGN OF THE TENSIONER ON 2012 THIS FAILURE MAY CAUSE CATASTROFIC ENGINE FAILURE AND DESTROY IT. VW HAS NOT TAKEN RESPONSIBILITY FOR THIS ISSUE.

WITHOUT NOTICE THE TRANSMISSION DOWN SHIFTS AND THE CAR COMES TO A QUICK SPEED REDUCTION AND YOU PULL OFF THE ROAD AND IT WILL NOT GO IN REVERS. IT WILL MOVE THEN AT A VERY SLOW SPEED. ON BUSY STREET OR HIGHWAY IN TRAFFIC HARD TO KEEP FROM BEING RUN OVER.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING APPROXIMATELY 65 MPH, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE BRAKES STARTED TO HESITATE. THE CONTACT PULLED THE VEHICLE OFF THE ROAD. THE CONTACT STATED THAT THE FAILURE BEGAN APPROXIMATELY TWO MONTHS AGO AND HAD GOTTEN WORSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ABS CONTROL UNIT FAILED AND NEEDED REPLACEMENT. THE CONTACT PREVIOUSLY TOOK THE VEHICLE TO GUNTHER VOLKSWAGEN OF FT LAUDERDALE (1660 S STATE RD 7, FT LAUDERDALE, FL 33317) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL), BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

I HAVE A EPC LIGHT THAT GOES OFF AND ON AND REDUCES THE POWER AND SPEED TO 10 MPH SOMETIMES NOT ABLE TO GET GOING PLUS ENGINE LIGHT ALSO POPS ON I ALMOST GOT REAR ENDED BECAUSE OF THESE LIGHTS

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 15 MPH, THE VEHICLE JERKED BACK AND FORTH AND THE GEAR SHIFT INDICATORS BEGAN TO FLASH. WHEN THE CONTACT PLACED THE VEHICLE INTO PARK AND THEN DRIVE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO HERITAGE VOLKSWAGEN OF WEST ATLANTA (1981 THORNTON RD, LITHIA SPRINGS, GA, 30122, 770872-0033) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

WHILE DRIVING ABS STABILITY CONTROL AND BRAKE LIGHT CAME ON WITH BRAKE LIGHT FLASHING. ECU SCAN IDENTIFIED PROBLEM AS "IMPLAUSIBLE SIGNAL" IN ESP. CLEARED FAULT CODE BUT IT RETURNS IMMEDIATELY WHEN DRIVING. FOUND THERE IS NHDTA RECALL FOR THIS YR/MDL BUT WHEN VIN ENTERED NO RECALL FOUND. WANTED TO LET YOU KNOW THAT I I AM EXPERIENCING THE SAME ISSUE AS REPORTED AND HOPEFULLY YOU WILL TAKE A LOOK AT MY VEHICLE IDENTIFICATION NUMBER AND EXPAND YOUR RECALL AS THIS ISSUE IS ALSO AFFECTING MY VEHICLE. THE CAMPAIGN NUMBER IS 16 V 913.

ABS CONTROLLER FAILURE (STATIONARY) THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER RECALL, BUT THE FAILURE RECURRED.*JS

TIMING CHAIN TENSIONER SYSTEM FAILURE I'M REACHING OUT IN REGARDS TO LEGAL ADVICE REGARDING TIMING CHAIN TENSIONER SYSTEM FAILURE ON MY 2009 VOLKSWAGEN EOS. WHILE TRAVELING WITH MY TWO YOUNG SONS FOR THEIR SPRING BREAK, MY CAR COMPLETELY FAILED (WHILE IN-MOTION), PUTTING BOTH MY LIFE AND THE LIVES OF MY TWO CHILDREN IN HARM'S WAY. THE TIME AND RESOURCES SPENT GETTING MY CAR TOWED TO THE MECHANIC, EMOTIONAL TRAUMA/STRESS, AND LOSS IN PRODUCTIVITY HAS BEEN A BLOW FOR MY FAMILY- NOT TO MENTION THE COST TO REPAIR (WHICH I HAVE YET TO RECEIVE THE INVOICE). UPON RESEARCHING THE ISSUE, IT WAS UPSETTING TO LEARN THAT THIS WAS A COMMON PROBLEM FOR VOLKSWAGEN- TO THE POINT WHERE THEY'VE FACED LITIGATION ON NUMEROUS OF FRONTS. THERE ARE ALSO REPORTS WHERE VW ADJUSTED THEIR PRODUCTION/MANUFACTURING PROCESS IN 2012 TO ADDRESS 'SAID ISSUE'. YET VW HAS YET TO DO WHAT'S IN THE BEST INTEREST OF THEIR CONSUMERS THAT OWN MODELS PRIOR TO 2012. I DON'T EXPECT VOLKSWAGEN TO GIVE ME A BRAND NEW CAR, BUT I DO EXPECT THEM TO TAKE RESPONSIBILITY FOR THEIR PRODUCTS. IF THE TIMING CHAIN WAS FAULTY AND THEY WERE WELL AWARE, VW SHOULD BE RESPONSIBLE FOR THE COST. THIS EXPERIENCE HAS EMOTIONALLY TRAUMATIZING FOR MY KIDS AND I ON MULTIPLE FRONTS, AND FOR US TO BE HIT FINANCIALLY IS AN EVEN MORE OF A SLAP IN THE FACE TO MY FAMILY BY THE MANUFACTURE. PLEASE LET ME KNOW IF YOU ARE ABLE TO ASSIST/ADVISE. I LOOK FORWARD TO HEARING FROM YOU - - THANK YOU!!!

DEALER PERFORMED A FREE ABS SOFTWARE & MODULE UPDATE RECALL SERVICE BUT DIDN'T DO A GOOD JOB BECAUSE THE ABS WARNING LIGHT WENT ON AFTER I GOT THE CAR BACK. TURNS OUT THEY ONLY UPDATED THE SOFTWARE AND DIDN'T REPLACE THE MODULE SO THE ABS BRAKES DON'T WORK SINCE THE MODULE CAN'T SUPPORT THE NEW SOFTWARE. DEALER IS NOW TRYING TO CHARGE ME $2,000 TO REPLACE THE MODULE BECAUSE THE VW RECALL WARRANTY ONLY COVERS THE BILL IF THEY WERE ALL DONE ON THE SAME DAY. I STILL DON'T HAVE A WORKING CAR BACK BECAUSE OF IT. THEY KEEP REFERRING ME TO AN EXTENDED WARRANTY THAT I DON'T QUALIFY FOR INSTEAD OF THE PROBLEM AT HAND WHICH IS THAT THEY OFFERED ME A FREE RECALLS SERVICE AND NEVER GOT IT DONE RIGHT. PLEASE HELP ME RESOLVE THIS ISSUE SO I CAN GET MY WORKING CAR BACK. THEY SAID THEY CAN'T EVEN UNDO THE SOFTWARE UPDATE THAT CAUSED THIS ISSUE.

MY 2009 EOS IS UNDER RECALL FOR THE ABS SYSTEM MALFUNCTIONING. I WAS NEVER INFORMED ABOUT THIS. I REPLACED MY BRAKES AS ONE MECHANIC THOUGHT BECAUSE THE ABS BRAKE LIGHT WENT ON - THAT WAS NEEDED. THE ABS LIGHT STILL STAYED ON. LAST WEEK THE ABS LIGHT AND AND ENGINE LIGHT AND BRAKE LIGHT WENT ON AND MY CAR LOST POWER AND CONTROL ON A BUSY HIGHWAY AT NIGHT LEAVING ME ON THE SIDE OF THE RODE IN DANGER AND HAD TO CALL AAA. VW WILL ONLY REPLACE ABS IF A "CERTAIN CODE" SHOWS UP WHICH THEY WILL NOT TELL YOU ABOUT TILL YOU PAY THE 150.00 DIAGNOSTIC FEE- THEN TELL YOU THE VEHICLE THAT HAS BEEN RECALLED IS NOT GOING TO BE REPAIRED FREE OF CHARGE. IN FACT- IT WILL COST 2700.00 TO REPLACE THE ENTIRE ABS SYSTEM - WHICH NEEDS REPLACING- BUT ONLY IF IT ACCEPTS THE COMPUTER UPDATING SYSTEM. WHICH IS BROKEN BECAUSE IT IS A FAULTY ABS. VW ADMITTED THAT IT WAS BECAUSE OF A INCORRECT SOLDER COMPOUND- WHICH CAN CAUSE CRACKING IN THE ENTIRE SYSTEM WHICH CAUSE SUFFICIENT ELECTRICAL POWER TO FLOW. YET- THEY WILL NOT PAY FOR THE ABS CONTROL MODULE TO BE REPLACED???? ONLY THING THEY WILL FIX IS THE COMPUTER UPDATING SYSTEM- WHICH WILL NOT UPDATE IF THE UNIT IS BROKEN- WHICH THEY CAUSED BECAUSE OF A FAULTY UNIT. THEY WILL NOT REPAIR THE ABS UNIT WHICH IS BROKEN BECAUSE OF THE DEFECT??? THIS CAUSED MY CAR TO CRASH INTO A POLE- AND ALSO I HAD TO REPLACE THE ABS UNIT WHICH COSTS 1400.00 - NOW I FIND OUT THIS WAS A RECALL AFTER THE FACT. I WENT TO FORUMS AND FOUND AT LEAST 20 OTHERS WIT THE SAME ISSUE AND

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE REVVED UP, BUT FAILED TO START. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE TENSION BELT AND TIMING CHAIN DETACHED, CAUSING THE ENGINE PISTONS TO SLIDE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

VOLKSWAGEN REFUSED TO REMEDY THE ABS DEFECT WHOSE SYMPTOMS WERE CONSISTENT WITH NHTSA RECALL NUMBER 16V9133. A LETTER TO THE PRESIDENT OF VOLKSWAGEN OF AMERICA IS ENCLOSED. ONLY APOLOGIES, BUT NO SUBSTANTIVE ACTION, RESULTED.

WHEN THE TRANSMISSION GETS HOT, THE TEMPERATURE SENSOR OVERHEATS AND AUTOMATICALLY PUTS THE CAR IN NEUTRAL WHEN YOU TRY AND CHANGE GEARS (FROM DRIVE TO REVERSE). THE DASHBOARD LIGHTS START FLASHING THE TRANSMISSION LIGHTS. THE CAR MUST BE TURNED OFF AND RESTARTED IN HOPE IT WILL WORK AGAIN. THERE WAS A RECALL FOR THIS AND APPARENTLY IT WAS COMPLETED IN 2009. VW TOLD US THEY WILL NOT FIX IT AGAIN.

THIS AFFECTS TIGUANS, JETTAS, EOS, AND OTHER VWS WITH 2.0TSI ENGINES MANUFACTURED PRE 2013. THE TIMING CHAIN TENSIONERS HAVE A DESIGN FLAW AND ARE PRONE TO FAILURE AT UNACCEPTABLY LOW MILEAGES. THESE WERE REPLACED WITH A NEW DESIGN TO CORRECT THIS FLAW BEGINNING IN SOME 2012 MODELS. HOWEVER, VW HAS NEVER FORMALLY RECALLED THESE OR ACKNOWLEDGED THE DESIGN FLAW. IF/WHEN IT FAILS, IT CAN RUIN THE ENGINE OFTEN CAUSING OVER $5K IN DAMAGES. THE WORKSHOP CONFIRMED I HAD THE OLD STYLE AND REPLACED MINE AT THE COST OF $873.68. THIS IS A WIDELY SPREAD, WIDELY DOCUMENTED PROBLEM THAT VW IS ONLY TREATING WHEN IT CAUSES ENGINE FAILURES. WHILE THIS IS A WIDESPREAD PROBLEM MOST OWNERS ARE IN THE DARK ABOUT IT, 'TAKING IT ON THE CHIN' AND SHELLING OUT MONEY PRESUMING IT'S JUST A NORMAL ERROR AND NOT KNOWING IT'S A DESIGN FLAW IN THE CAR. FOR A CAR WITH ONLY 85K MILES, I JUST PAID OVER $2K TO HAVE THE TRANSMISSION REDONE IMMEDIATELY FOLLOWING 1,800 IN REPAIRS FOR BROKEN SENSORS. WHILE I UNDERSTAND CERTAIN ITEMS WILL BRAKE OR REQUIRE REPAIR ON ANY CAR, THE TENSIONER DESIGN FLAW WITH THEIR UNWILLINGNESS TO ACKNOWLEDGE IT IS UNACCEPTABLY EGREGIOUS.

KEY GETS STUCK IN THE IGNITION. UNABLE TO TURN OFF ENGINE.

DSG TRANSMISSION FAILURE. HAD ABS MODULE RECALL DONE AT DEALER. PICKED UP VEHICLE, DROVE TWO BLOCKS, CAR WOULD NOT SHIFT OUT OF SECOND GEAR. WENT BACK TO DEALER, THEY SCANNED IT, AND IT SHOWED 36 PRIOR FAULTS WITH TRANSMISSION. PRIOR TO THIS IT HAS NEVER SHOWN A CODE/CHECK ENGINE LIGHT PRIOR TO KNOW. IS NOW OUT OF WARRANTY - VW SAYS TOO BAD FOR YOU.

CAR HAS 85,000 MILES. TRANSMISSION FAILS AT LOW SPEEDS GOING INTO D OR R. LIGHTS START BLINKING (P R N D S) PERIODICALLY. UNPREDICTABLE WHEN IT WILL HAPPEN, CAN BE ANYTIME YOU'RE AT SLOW SPEED. TURNING IT OFF AND ON TEMPORARILY FIXES BUT I RAN AN OBD AND CAME BACK P2711. THIS IS FOR A FAILURE WITH THE DSG TRANSMISSION. SVC BULLETIN RECOMMENDS THE CLUTCH PACKS BE REPLACED. DEALER QUOTED ALMOST 3K TO DO THIS. THEY DID NOT INITIALLY ACKNOWLEDGE THE EXTENDED WARRANTY ON THE DSG EVEN AFTER I POINTED IT OUT. WHAT IS WORSE, THIS CAR WAS TAKEN WHEN ONLY 4 YRS AND 49K MILES FOR TRANSMISSION WORK AND THEY RECOMMENDED IT BE REPLACE (FOR A QUOTE OVER 2K) BUT DID NOT MENTION THE WARRANTY AT THE TIME. SERVICE THE TRANSMISSION AT THE 40K INTERVALS! EVEN IF YOU DO, IT MIGHT FAIL! AT LEAST BE AWARE OF THE DSG 10YR 100K MILES WARRANTY - MUST HAVE TRANS FLUID CHANGE RECORDS THOUGH! 49K MILES AND THEY RECOMMENDED A TRANS REPLACEMENT!!!! 49K MILES! AND DIDN'T HONOR THE WARRANTY AND GET IT FIXED THEN... DEALERS ARE VERY HIT OR MISS (ALL MISS FROM WHAT I'VE EXPERIENCED).

MY WIFE WAS TURNING INTO A PARKING LOT WHEN THE ENGINE SUDDENLY MADE A NOISE AND LOST FORWARD POWER. SHE WAS STUCK IN THE MIDDLE OF AN INTERSECTION AND COULD HAVE BEEN KILLED! WE SPOKE TO OUR MECHANIC AND HE DIAGNOSED THE PROBLEM AS A FAILED TIMING CHAIN TENSIONER. THIS CAUSED THE ENGINE VALVES TO IMPACT THE PISTONS AND CAUSED CATASTROPHIC ENGINE DAMAGE. WE PAID $2706.25 TO BUY A USED ENGINE AND $1500 IN LABOR FOR THE INSTALLATION. OUR MECHANIC SAID THIS IS VERY COMMON WITH THIS ENGINE AND THAT HE SEE THIS HAPPEN WITH ENGINES THAT HAVE LOW MILEAGE. OUR HAD 80125 WHEN THIS HAPPENED.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT TOOK THE VEHICLE TO THE DEALER (CHARLES MAUND VOLKSWAGEN 6900 BURNET RD, AUSTIN, TX 78757 (512) 458-1111) TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE CONTACT WAS INFORMED THAT THE MODULE FAILED TO COMMUNICATE WITH THE DEALER'S COMPUTERS. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY FOR A NEW MODULE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND THE CONTACT WAS AWAITING A CALL BACK FROM THE REGIONAL MANAGER. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

WHEN BACKING OUT INTO A CITY STREET FROM A PARKING SPACE ON AN INCLINE, THE VEHICLE GEAR DASH LIGHTS BEGAN FLASHING AND THE CAR LOST POWER. IN ORDER TO GET THE VEHICLE TO FUNCTION, IT WAS PUT IN PARK AND RESTARTED, ALL THE WHILE BLOCKING TRAFFIC AND CREATING AN UNSAFE DISABLED VEHICLE CONDITION. THE SECOND INCIDENT OCCURRED WHILE DRIVING AT APPROXIMATELY 50 MPH ON A STATE ROAD. THE VEHICLE SHIFTED TO A LOWER GEAR, REVVING THE ENGINE AND QUICKLY SLOWING TO APPROXIMATELY 25 MPH. AS WAS IN THE FIRST INCIDENT, THE PRND LIGHTS ON THE DASH BEGAN FLASHING. THIS OCCURRED IN HEAVY TRAFFIC AND REQUIRED A VEHICLE FOLLOWING TO SWERVE TO AVOID A REAR END COLLISION. I'M ASSUMING THE REAR BRAKE LIGHTS DID NOT COME ON. THESE TWO INCIDENTS RESULTED IN MY TAKING THE VEHICLE TO A NEARBY VW DEALERSHIP WHERE THE SERVICE DEPARTMENT STATED THAT VWOA SUGGESTS THAT THE SOLUTION BE CHANGING THE CLUTCH PACKS WHICH DOES NOT APPEAR TO ADDRESS THE IMMEDIATE PROBLEMS. HOWEVER, THAT WAS THE RECOMMENDED SOLUTION FROM VWOA TO THE DEALERSHIP.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE MOSES DEALER, BUT COULD NOT BE SERVICED BECAUSE THE CLOCK SPRING NEEDED TO BE REPLACED AND WAS NOT COVERED UNDER THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE STARTING THE VEHICLE, THE ABS INDICATOR REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE SPEEDOMETER AND HORN BECAME INOPERABLE RANDOMLY. THE VEHICLE WAS TAKEN TO SERRA VOLKSWAGEN WHERE IT WAS DENIED SERVICE UNDER THE RECALL REMEDY DUE TO THE VEHICLE'S PRE-EXISTING ISSUES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE DEALER INFORMED THE CONTACT THAT THE CODES COULD NOT BE READ CORRECTLY USING THE DIAGNOSTIC TOOL. THE MANUFACTURER WAS CALLED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER TO BE DIAGNOSED. THE SECOND DEALER WAS ROYAL VOLKSWAGEN IN DESTAAVIAN, AL. THE MANUFACTURER DECIDED THAT, DUE TO THE PRE-EXISTING ISSUES, THE VEHICLE WOULD NOT BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 16V913000. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.

ABS RECALL, FAILED...NO PARTS! DRIVING ON ABS FAILURE, VW CAN'T TELL ME WHEN PARTS WILL BE HERE! TOOK TO OURISMAN VW OF BETHESDA, NO PARTS!!!!!!!!

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT CLUSTER MALFUNCTIONED AND FAILED TO WORK PROPERLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING AND THE ABS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000. THE CONSUMER REFERENCED THE AIRBAG RECALL STATING THAT THE MANUFATURER REFUSED TO OFFER ANY ASSISTANCE FOR ABS MODULE.*JS

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE ABS MODULE FAILED TO FUNCTION. THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

ABS INDICATOR LIGHT; MECHANICS UNABLE TO FIND PROBLEM IN BRAKES OR ABS SYSTEM; CODES PROVIDED UNCLEAR AND PROVIDED NO GUIDANCE TO MECHANICS. SYSTEM LIT COMPLETE DASHBOARD, SPEEDOMETER STARTED GOING FROM 35 TO 0 WHILE DRIVING APPROX 35 MPH BEEPING AND FLASHING WITH RPM INDICATOR ALSO OSCILLATING BETWEEN 0 AND HIGHER. AT NO TIME DID THE BRAKES DISCONTINUE TO FUNCTION - DASHBOARD WAS DISTRACTING AND ALARMING WHILE DRIVING. TOLD NEEDED NEW ABS COMPUTER AT A MINIMUM. HAVE QUICK TIME MOVIE OF THE EVENT

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE CONTACT'S VEHICLE WAS THEN T-BONED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

THE ABS SYSTEM FAILED AFTER LESS THE 50,000. THE CAR WAS BEING DRIVEN ABOUT 40MPH WHEN TO FIRST OCCURRED.

WHEN DRIVING ON THE EXPRESSWAY THE CAR AUTOMATICALLY SHIFTS AND SLOWS DOWN ABRUPTLY TO APPROXIMATELY 40 MPH. CARS BEHIND SLAM ON THE BRAKES. THE GEAR INDICATOR LIGHTS FLASH (PRNDL). AND THE DEPRESS BRAKE SIGNAL APPEARS. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE SUN ROOF SHATTERED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 46,000.

I PURCHASED MY 2009 VW EOS FROM A DEALERISHIP "AS-IS" AND I HAVE HAD TO REPLACE THE MAF SENSOR, THROTTLEBODY HAD TO BE SERVICED WITH IN THE FIRST YEAR OF OWNING. OIL LEAKING FROM ENGINE ONTO THE WATER PUMP. NOW, THE ABS AND TRACTION ELECTRICAL SYSTEM IS COMPLETELY MESSED UP AND I CAN'T DRIVE IT. ESTIMATION OF $2500 WORTH OF WORK.