TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. IMMEDIATELY AFTER REFUELING AND STARTING THE VEHICLE, THE STEERING WHEEL BEGAN TO VIBRATE VIOLENTLY. IN ADDITION, WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THE VEHICLE AND STATED THAT THE FAILURE CORRECTED ITSELF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 08V577000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 22,100. UPDATED 11/18/15*LJ UPDATED 1/12/2015 *JS UPDATED 01/28/16.*JB
2009 Volkswagen CC complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
I JUST BOUGHT THIS 2009 CC FROM BUENA PARK NISSAN DEALERSHIP IN CALIFORNIA, IN FEBRUARY 2015 AND PUT IN JUST 6000 MILES. I WAS DRIVING TO WORK ON BEVERLY BL ON JULY 27TH WHEN ALL OF A SUDDEN THE CAR JUST LOST POWER WHILE IN MOTION.FORTUNATELY I WAS IN THE OUTSIDE LANE AND WAS ABLE TO PULL TO THE SIDE. AFTER CHECKING TO SEE IF THERE WAS A LOOSE CONNECTION TO THE BATTERY OR WHATEVER....I STARTED IT AND WAS ABLE TO DRIVE 3 BLOCKS TO WORK BEFORE IT STALLED AGAIN. I HAD IT TOWED TO MY MECHANIC AND WAS DIAGNOSED WITH P2293 LOW FUEL PRESSURE. HE SAID IT WAS DRIVE ABLE BUT THAT ONE DAY IT MAY NOT START. AFTER THAT INCIDENT THE CAR HAS STALLED 8 OTHER TIMES TWICE ON THE FREEWAY AND THE LAST ONE WAS AT AN INTERSECTION WITH MY WIFE AND MY 87 YEAR OLD MOTHER IN LAW. I HAD HIGH PRESSURE FUEL PUMP REPLACED AND AS THE MECHANIC CAME TO PICK ME UP TO GET MY CAR IT STALLED IN THE MIDDLE OF AN INTERSECTION WHILE HE WAS DRIVING. IT STALLED AGAIN BEFORE WE GOT TO HIS SHOP. I DECIDED TO CHECK INTO THIS ISSUE AND DISCOVERED THAT THIS IS A COMMON PROBLEM WITH THE CCS. I HAVE NOT DRIVEN THE CAR IN A MONTH AND IS PARKED IN NEW CENTURY DEALERSHIP IN GLENDALE,CA .AFTER CONTACTING VOLKSWAGEN CORPORATE,THEY ASKED ME TO TAKE IT TO THE NEAREST DEALERSHIP WHICH I DID. FOUR DAYS LATER I GOT AN EMAIL STATING THEY CANNOT OFFER ANY FINANCIAL ASSISTANCE AND MORE SO I AM RESPONSIBLE FOR THE $130 DIAGNOSIS FEE. IT IS ONLY A MATTER OF TIME BEFORE THERE SERIOUS FATALITIES FROM THIS VERY DANGEROUS SITUATION.
I WAS DRIVING IN ALBANY GA WHEN I CAME UP TO A RED LIGHT. I STOPPED AND WHEN I PRESSED THE ACCELERATOR THE CAR WAS UNRESPONSIVE. IT WAS LIKE THE FUEL STOPPED FLOWING. IT THEN PICKED UP AGAIN. EVER SINCE THEN THIS HAS BEEN HAPPENING.
I WAS DRIVING ON THE STREET AND MY VEHICLE LOST POWER AND SHUT OFF WITHOUT ANY WARNING. ONCE, THE VEHICLE SHUT OFF I TRIED TO RESTART IT AND IT HAD NO POWER. ENGINE AND BATTERY LIGHTS WERE ON AT THIS POINT. I HAD THE VEHICLE TOWED TO THE VW DEALER. HAD THE BATTERY REPLACED AND THEY NEED TO REPLACE THE FUEL PUMP, FUEL PUMP REGULATOR MODULE $975 + COUNTING. I HAD ANOTHER INCIDENT BACK ON 2013 FOR THE FUEL PUMP CONTROL MODULE. IT'S A CONSTANT ISSUE WILTH THE FUEL ASSEMLY LINE BEING DEFFECTIVE ON THE CC'S. *TR
THE FUEL PUMP FAILED WHILE DRIVING RESULTING IN AN ENGINE SHUT OFF AND LEFT ME DRIFTING WITH A DEAD ENGINE IN THE MIDDLE OF TRAFFIC AT 45 MPH ON I-195 WITH THE POWER STEERING AND BRAKES NOT WORKING DUE TO THE ENGINE SHUTTING OFF. *TR
REAR MAIN SEAL FAILURE. OIL LEAK ON HOT ENGINE.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC SPORT. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 50 MPH, THE ACCELERATOR PEDAL FAILED TO RESPOND CAUSING THE VEHICLE TO DECELERATE AND STOP. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE POSITION KIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 83,000.
PASSENGER SIDE SEAT BELT WARNING LIGHT COMES ON INTERMITTENTLY AND ALARM SOUNDS, INDICATING THAT THE AIR BAG SYSTEM IS NOT WORKING ON PASSENGER SIDE. *TR
I WAS DRIVING AND MY 2009 VW CC 2.0 AND MY ENGINE STARTED SHAKING AND SHUT DOWN WITH NO WARNING, TRY TO START NOTHING. I TOWED IT TO A LOCAL VW DEALERSHIP(CHAPMAN ) I GOT A CALL THE NEXT MORNING STATING MY ENGINE TIMING CHAIN TENSIONAL WAS BAD AND I MIGHT NEED AN ENGINE, BUT FOR THEM TO VERIFY IF ENGINE IS UNREPAIRABLE I WILL NEED 620+TAX. I CALLED VW HEADQUARTERS AND SPOKE WITH SOMEONE WHO TOLD ME THAT THERE WAS NO TSB OR RECALL ON MY VEHICLE SO IT WAS NOTHING THEY COULD DO FOR ME . SO I STARTED SEARCHING ONLINE AND THERE IS 100 OF POST AND INFORMING ON THIS. I WILL TRY CALLING VW BACK MAYBE SOMEONE ELSE WILL HELP ME. *TR
MY VEHICLE WAS BEING DRIVEN LOCALLY (<3 MILES) TO A LOCAL GROCERY STORE. THERE WAS NO INDICATION OF ANY ISSUES WITH THE FUEL SYSTEM. THERE WAS NO ALERT THAT APPEARED ON THE DASH TO INDICATE AN ENGINE OR VEHICLE ISSUE AS IT SHOULD BE WITH THE VEHICLE INFO SYSTEM. UPON COMPLETION OF SHOPPING I STARTED THE CAR AS NORMAL AND THEN IT STALLED. I THEN ATTEMPTED TO RESTART THE VEHICLE SEVERAL TIMES, BUT COULD NOT. I TOWED IT TO THE LOCAL DEALERSHIP WHERE THEY TOLD ME THAT IT WAS A FAULTY FUEL PUMP AND HAD TO BE REPLACED AT A COST OF $1500+. A FUEL PUMP SIMPLY DOESN'T DIE WITHOUT THERE BEING SOME SYMPTOMS OR ISSUES WITH POWER GOING TO THE UNIT. THERE SHOULD BE SOME INDICATION OF AN IMPENDING ISSUE WITH THE FUEL PUMP LIKE A CHECK ENGINE LIGHT. IT ONLY MAKES SENSE THAT THE LIGHT SHOULD COME ON SEE THAT THE ENGINE IS NOT GETTING ALL OF THE FUEL IT NEEDS. NOW THAT ITS BEEN REPLACED, I RECENTLY (7/30/14) FILLED MY TANK AND THE PUMPED STOPPED AT THE TOP END OF 17.2+ GALLONS (NEAR CAPACITY) OF THE TANK. WHEN I STARTED THE CAR IT SHOWED 3/4 OF A TANK. AS I CONTINUED TO DRIVE CLOSE TO 20 MILES THE GAUGE SLOWLY REFLECTED THE ACTUAL GAS IN THE TANK. I WOULD GENUINELY HATE FOR THE PUMP TO STOP WORKING ON THE HIGHWAY OR A STATE ROAD/LOCAL STREET, BECAUSE THE PARKING BRAKES AUTOMATICALLY TURN ON WHEN THE CAR STALLS OR TURNS OFF WHICH IS CLEARLY A DEADLY HAZARD. *TR
I HAVE I CODE P2293 WHICH STALLS MY CAR .... I SEE ALL THE OTHER VW OWNERS HAVE THE SAME PROBLEM I DON'T KNOW IF VW SHOULD FIX THE PROBLEM WITH THEY OWN EXPENSES OR WHAT TO DO??? *TR
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON NUMBEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE PASSENGER SEAT POD SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. DR
I HAVE A 2009 CC THAT AFTER DRIVING FOR A LONG TIME 1-1 1/2 HRS THE CAR BOGGS DOWN AND DIES AT LOW SPEED OR COMING TO A STOP. THIS HAS HAPPENED AT LEAST A DOZEN TIMES SINCE THE FIRST OCCURANCE. THIS IS A VERY DANGEROUS SAFETY ISSUE. I WENT TO THE DEALER AND THEY REPLACED A FUEL PUMP. IN 2-3 DAYS THIS EXACT SAME PROBLEM HAPPENED AGAIN. THE ENGINE LIGHT CODE STATED THAT THE PROBLEM WAS A FUEL PUMP BUT THAT HAS BEEN REPLACED ALREADY. THIS NEEDS TO BE CHECKED INTO AS IT IS A VERY DANGEROUS SITUATION AND IT APPEARS THAT SEVERAL INDIVIDUALS ARE HAVING THE SAME PROBLEM. *TT
2009 VOLKSWAGEN CC. CONSUMER WRITES IN REGARDS TO AIR BAG IGNITER FAILURE. *SMD THE CONSUMER STATED THE ONBOARD COMPUTER SIGNALED A PROBLEM WITH THE DRIVER'S AIR BAG. THE VEHICLE WAS IMMEDIATELY TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED AS AN INTERNAL FAILURE IN THE DRIVER'S AIR BAG IGNITER AND RECOMMENDED REPLACING THE FAULTY DEVICE.
THE WARNING LIGHT/BELL WILL SPORADICALLY INDICATE THE DRIVER'S SEATBELT IS UNFASTENED WHILE ITS IS STILL FASTENED. THIS HAPPENS WHILE DRIVING THE VEHICLE AT VARYING SPEEDS. DEALERSHIP COULD NOT DUPLICATE THE ISSUE NOR COULD THEY ISOLATE THE PROBLEM CAUSING IT. *TR
WHEN I FIRST BOUGHT MY VW CC IT WAS VERY SMOOTH AND WORKED RELATIVELY WELL. AFTER A WHILE IT REALLY GOT ROUGH, WHEN I START MOVING FROM A COMPLETE STOP, THE CAR JERKS BACK AND FORTH ONE OR TWO TIMES ROUGHLY. THIS HAPPENS ON AN UPHILL OR DOWNHILL. ALSO THE CAR SLAMS INTO FIRST GEAR REALLY HARD WHEN SLOWING DOWN TO A COMPLETE STOP, MAKING PASSENGERS BODIES SHIFT FORWARD FROM MOMENTUM. IT FELLS LIKE I SLAMMED ON TO THE BRAKES. ALSO SOMETIMES FROM A STOP WHEN I PUT MY FOOT ON THE GAS, THE CAR HESITATES BEFORE SLAMMING INTO FIRST GEAR AFTER TWO OR THREE SECONDS OF NOT RESPONDING TO MY THROTTLE INPUT. THIS HAS ME SCARED ON A COUPLE OF TIMES OF INSTANCES BECAUSE I ALMOST GOT INTO A REAR END COLLISION FROM SOMEONE WHO IS NOT PAYING ATTENTION OR SIMPLY BECAUSE NO ONE EXPECTS A CAR TO STOP ALL OF A SUDDEN AFTER STARTING TO ROLL AFTER A COMPLETE STOP, AND ALMOST SLAMMING INTO THE BACK OF MY CAR. LUCKILY I KNEW THAT MY CAR HAD THIS CHARACTERISTIC SO I REACTED QUICKLY ENOUGH TO ACCELERATE ON TIME TO GET OUT OF THEIR WAY. FROM WHAT I UNDERSTAND THIS IS A PROBLEM WITH THE MECHATRONICS UNIT AND MANY PEOPLE HAVE HAD SUCCESS FIXING THE PROBLEM BY GETTING A REPLACEMENT MECHATRONICS UNIT INSTALLED. ALMOST EVERYONE I HAVE MET WITH THE SAME CAR HAS EXPERIENCED THE SAME PROBLEM I DO. SOMETHING NEEDS TO BE DONE TO CORRECT THIS UNSAFE AND VERY ANNOYING ISSUE OR PEOPLE ARE GOING TO END IN THE HOSPITAL DUE TO A REAR END COLLISION OR EVEN WORSE. IT CAN CAUSE REALLY SERIOUS DAMAGE. *TR
ON 9/12/13 WHILE DRIVING ON THE HIGHWAY WITHOUT ANY WARNING THE CAR LOSS ENGINE POWER, WOULD NOT ACCELERATE AND SHUT OFF IN THE MIDDLE OF THE HIGHWAY. THE BATTERY LIGHT DID COME ON ONCE THE CAR SHUT OFF. I WAS UNABLE TO RESTART THE CAR TO MOVE OFF THE HIGHWAY. I IMMEDIATELY TURNED ON THE HAZARDS AND KEPT MY FOOT ON THE BRAKES SO CARS WOULD NOT CRASH INTO ME. THE CAR STILL HAD FULL POWER WITH ALL CONTROLS (RADIO, POWER WINDOWS, AC, LIGHTS, ETC.). THE VEHICLE WAS TOWED TO A LOCAL VW DEALER AND DIAGNOSED AS A DEFECTIVE LOW PRESSURE FUEL PUMP AND FUEL CONTROL MODULE, $850 REPAIR. THE SERVICE ADVISOR STATED THIS IS A COMMON PROBLEM WITH THE CC'S (DIRECT INJECTION). THE REPAIRS WERE COMPLETED BY THE VW DEALER ON 09/13/13. ON 09/18/13 FIVE DAYS LATER AND LESS THAN 100 MILES AFTER THE LOW PRESSURE FUEL PUMP & MODULE WAS REPLACED; WHILE COMMUTING FROM WORK THE CHECK ENGINE LIGHT CAME ON AND THE CAR IMMEDIATELY LOST ENGINE POWER, WOULD NOT ACCELERATE AND SHUT OFF IN RUSH HOUR TRAFFIC. AGAIN IT WAS TOWED BACK TO VW AND THIS TIME DIAGNOSED AS DEFECTIVE HIGH PRESSURE FUEL PUMP AND CONTROL MODULE, FOR ANOTHER $850 IN REPAIRS. ON 09/21/13 I CONTACTED VW OF AMERICA ONLINE AND MADE A FORMAL COMPLAINT; TWICE IN ONE WEEK THE VEHICLE HAS SHUT OFF IN TRAFFIC, WITH NO WARNING, ENDANGERING MY LIFE AND THE LIVES OF OTHERS. THE VW DEALER IS PLAYING A GUESSING GAME WITH DIAGNOSING THE PROBLEM. THE VW DEALER ALSO CONTACTED VW OF AMERICA ON MY BEHALF WITH THE PROBLEMS AND CONCERNS WITH THE VEHICLE. VW O
NOTICED SIDEWALL FAILURE NEAR THE INNER TREAD LINE ON ALL FOUR TIRES. 35K MILES. MAJOR RISK OF BLOWOUT. *TR
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE WIRING HARNESS FOR THE PASSENGER'S SIDE FRONT BUCKLE ASSEMBLY WAS DEFECTIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V097000 (SEAT BELTS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.
I WAS HAVING PROBLEMS WITH MY CC AFTER I BROUGHT FROM A DEALERSHIP FOR 18 DAYS, WHEN I WAS DRIVING AT ONE NIGHT AT A SPEED OF 60MPH, WHILE DRIVING IT SEEMS FINE BUT AFTER 7 MINUTES, THE CAR HAS NO RESPONSE WHILE I STEPPED ON THE GAS PEDAL, THE ENGINE LIGHT AND BATTERY LIGHT SHOWED UP, RPM AND SPEED SLOW DOWN RAPIDLY. I PULL OVER AND I RESTART THE CAR AND CONTINUE FOR ANOTHER 400 YARDS AND CAR DIE, I HAVE IT TOWED TO DEALERSHIP NEXT MORNING AND THEY FOUND OUT THE CAR HAS A BAD FUEL PUMP AND BAD FUEL INTAKE AND HAS TO REPLACE FOR $1500. *TR
STICKING THROTTLE..THROTTLE STICKS AT ANY RPM ABOVE 2300. I AM GLAD THAT THIS IS A STANDARD SHIFT AUTOMOBILE WHERE I CAN ENGAGE THE CLUTCH TO STOP THE CAR. IF THIS WERE AN AUTOMATIC SHIFT CAR, THERE WOULD HAVE BEEN AN ACCIDENT. THROTTLE CONTINUES TO STICK EVEN WITHOUT ANY FLOOR MATS IN CLOSE PROXIMITY OF THE THROTTLE PEDDLE. PLACING TOE BEHIND THROTTLE PEDDLE TO LOWER RPM HAS NO EFFECT WHATSOEVER.. *TR
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN REPLACED THE FUEL PUMP AND THE MANIFOLD HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE FUEL PUMP MODULE WOULD HAVE TO BE REPLACED. THE FAILURE RECURRED SEVERAL TIMES. THE CHECK ENGINE LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,164. *TR
AS WE WERE PULLING INTO OUR DRIVEWAY, THE CAR STARTED ACCELERATING. THE BRAKE PEDAL WAS PRESSED, BUT THE CAR REVVED FORWARD AND CRASHED INTO THE GARAGE DOOR. *TR
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE SUNROOF GLASS SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE SUNROOF WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. *TR
TL* THE CONTACT OWNS A 2009 VW CC. THE CONTACT STATED THAT THE REAR WINDOW PLASTIC COVERING SPLIT BETWEEN THE WINDOW AND TRUNK AREA, CONTINUING TO EXPAND. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,500 AND THE APPROXIMATE CURRENT MILEAGE WAS 37,300.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE AMP WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE STARTED TO MAKE A LOUD POPPING NOISE AND BLUE SMOKE WAS EMITTED FROM UNDER THE ENGINE COMPARTMENT. SHORTLY AFTER, THE VEHICLE HAD BECOME COMPLETELY ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 32,000.
ISSUE HAPPENED AFTER INCIDENT IN AUGUST 2011 AND PROGRESSIVELY BECAME WORSE. STEERING WHEEL WILL LOSE ELECTRICAL POWER TO CONTROLS (I.E. STEREO CONTROLS) AND CAUSES AIRBAG WARNING LIGHT TO COME ON AND HORN WILL NOT FUNCTION AT ALL. DEALER LOOKED INTO ISSUE AND FOUND THAT THE CLOCKSPRING NEEDED REPLACEMENT. CLOCKSPRING REPLACED IN STEERING WHEEL AND AIRBAG ISSUE HAS BEEN RESOLVED BUT STEERING WHEEL CONTROL ISSUE STILL REMAINS ALONG WITH NOT HAVING A WORKING HORN. VW USA HAD NO KNOWN FIX FOR THIS ISSUE AS AL WIRING IS IN WORKING ORDER. DEALERSHIP REQUESTED VEHICLE BE BROUGHT BACK IN FOR A FURTHER LOOK. *TR
8/13/11 CAR STALLED TWICE WHILE DRIVING- ONCE ON MAJOR HIGHWAY. CAR TOWED FROM RESIDENCE TO SERVICE. 8/15/11 SERVICE CALLED AND ADVISED MY CAR WAS HOOKED UP TO DIAGNOSTICS AND FOUND THE FUEL INJECTION PUMP WAS LOW AND GAS TANK SO IT WAS PROBABLY BAD GAS BUT THE CAR HAD NOTHING WRONG. I WAS ALSO ADVISE THAT THE CAR WAS TAKEN FOR A TEST DRIVE, 10 MILES AND NOTHING HAPPENED. SERVICE OFFERED TO KEEP CAR 8/16/11 AND DRIVE IT ANOTHER 20-30 MILES. I AGREED. 8/17/11 I SPOKE WITH SERVICE MANAGER, UPON ARRIVAL. SVC ADVISED THAT THE CAR WAS DRIVEN AGAIN FOR 20 OR SO MILES AND AGAIN NO ISSUES WERE FOUND. SHE AGAIN STATED IT WAS "JUST PROBABLY BAD GAS". I ASKED IF THERE WAS A POSSIBILITY OF IT STALLING AGAIN AT WHICH TIME ADVISED IT MAY HAPPEN AGAIN HOWEVER SINCE THEY THOUGHT IT WAS BAD GAS TO JUST RUN THE CURRENT TANK (3/4 FULL) DOWN TO EMPTY. ON 8/18/11, I WAS DRIVING HOME ON THE GSP NORTH IN NJ DURING RUSH HOUR TRAFFIC (8 LANE HIGHWAY). TRAVELING IN THE 4TH LEFT LANE, SLOWED THE VEHICLE DUE TO TRAFFIC. AS I SLOWED DOWN MY CAR STALLED. I WAS ABLE TO RESTART AND MOVE ABOUT 5 FEET WHEN THE CAR STALLED AGAIN. AT THIS POINT I WAS UNABLE TO START THE CAR AGAIN. I PRESSED AND KEPT MY FOOT ON THE BRAKE WHILE KEEPING THE HAZARDS ON. I DID THIS TO NOTIFY DRIVERS BEHIND ME THAT I WAS STUCK. TRAFFIC STARTED TO MOVE AGAIN AT A SLOW PACE AND DRIVERS WERE GOING AROUND ME. WITHIN A MINUTE OR SO, TRAFFIC ON BOTH SIDES OF MY CAR WERE GAINING MOMENTUM AND MOVING AT LEAST SPEED LIMIT PACE (65MPH) . AS I W
I HAVE A 2009 VW CC THAT NORMALLY IDLES AT 600 RPM BUT DUE TO EITHER ENGINEERING OR A MALFUNCTION IT INCREASES IT'S IDLE TO 950 RPM FOR EITHER AN ELECTRICAL OR COOLING ISSUE DEPENDING ON THE VW TECHNICIAN YOU TALK TO. THIS CREATES A SITUATION WHERE THE VEHICLE WANTS TO LUNGE OR SURGE FORWARD REQUIRING EXCESSIVE PRESSURE ON THE BRAKE TO HOLD STILL. THIS IS A 58% INCREASE IN RPM WITH A VERY LOW STALL TORQUE CONVERTER. THE CAR IS VERY HARD TO DRIVE IN STOP AND GO TRAFFIC AS IT IS SURGING FORWARD AND STRESS ON THE DRIVE TRAIN AT THAT RPM. I HAVE TAKEN TO VW DEALERSHIP, THE TECH AGREES THAT IT IS NOT NORMAL BUT VOLKSWAGEN OF AMERICA STATES IT IS OPERATING AS ENGINEERED. IF SO, THIS IS AN UNSAFE CONDITION TO REQUIRE A 58% INCREASE IN RPM FOR BETTER COOLING AT TEMPERATURES OF OVER 93 DEGREES. IN ANY CASE, MINE DOES THIS IN THE WINTER AS WELL AS COOLER SUMMER DAYS AND NOT JUST HOT DAYS. IN FACT, SOME HOT DAYS IT DOES NOT DO IT AT ALL. SO EITHER IT IS DESIGNED TO INCREASE RPM ABOVE 93 DEGREES OR IT ISN'T. REGARDLESS MINE DOESN'T OPERATE CORRECTLY IN EITHER CASE. *TR
TL*THE CONTACT OWNS 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT THE STEERING WHEEL WOULD SHAKE WHEN THE VEHICLE WAS STARTED. THE VEHICLE WILL BEEP AND THE RED STEERING SYSTEM MALFUNCTION INDICATOR LIGHT ILLUMINATED. WHEN THE FAILURE OCCURRED THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE STEERING GEAR BOX WHICH WAS RELATED TO NHTSA RECALL 08V577000, STEERING:GEAR BOX (OTHER THAN RACK AND PINION). THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE DEALER ALSO STATED THAT THE VEHICLE DID NOT DISPLAY AN ERROR CODE. THE FAILURE MILEAGE WAS 9000. THE CURRENT MILEAGE WAS 13000.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHEN STARTING THE VEHICLE, THE CHECK ENGINE AND GAS CAP WARNING LIGHTS ILLUMINATED ON THE DASHBOARD. THE DEALER MADE UNKNOWN REPAIRS TO THE VEHICLE BUT TO NO AVAIL. THE FAILURE RECURRED THREE ADDITIONAL TIMES AND WAS TAKEN BACK TO THE DEALER. THE DEALER ADVISED THAT THE FUEL TANK IMPLODED WHILE IN THE DEALERS POSSESSION. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 23,000.
VEHICLE LOST POWER WHILE DRIVING. DEALER "FOUND CODE P0221-000-ANGLE 2 FOR THROTTLE VALVE G188 IMPLAUSABLE SIGNAL SPORADIC. FOUND TSB 01-09-04." REPLACED THROTTLE BODY AND PERFORMED A 6 WIRE REPIN WITH NEW CONNECTOR TO THROTTLE BODY.
STEERING WHEEL LOCKED ONE TIME. TURNED OFF ENGINE AND, WHEN RESTARTED CAR, STEERING WORKED FINE. TOOK CAR TO DEALERSHIP AND THEY REPLACED THE RACK AND PINION. *TR
STEERING PROBLEM WITH 2009 VOLKSWAGEN CC VR 6 4MOTION. *NJ THE CONSUMER STATED THE VEHICLE HAD A TENDENCY TO DRIFT TO THE LEFT OR RIGHT, KIND OF A FLOATING MOTION WITHOUT ANY MOVEMENT OF THE STEERING WHEEL. AS A RESULT, IT REQUIRED CONSTANT ATTENTION AT HIGHER SPEEDS AND WAS MOST DISTURBING DURING TRAFFIC OR NARROW LANE DRIVING. THE DEALER EXAMINED THE STEERING MECHANISM, SUSPENSION, WHEELS AND TIRES AND ALL WERE FOUND TO BE WITHIN SPECIFICATIONS. THE CONSUMER MENTIONED RECALL 08V577000 THAT SEEMED TO BE RELATED TO THE PROBLEM HE WAS EXPERIENCING. *JB
WHILE DRIVING THE CAR IT WILL ALL OF A SUDDEN JUST DIE. THE BRAKE WILL WORK TO STOP THE VEHICLE AND THE STEERING LOCKS OUT AFTER THE CAR IS STOPPED. BUT AFTER IT DIES YOU CAN RESTART THE VEHICLE. THE CAR HAS BEEN TO THE DEALERSHIP FOUR TIMES NOW FOR THE SAME ISSUE. THE COMPUTERS IN THE CAR DON'T LEAVE A FAULT CODE AND THEY STILL CANNOT FIGURE OUT WHAT THE ISSUE IS BUT I KEEP BEING PLACED IN THE VEHICLE SAYING THAT IT IS RUNNING TO MANUFACTURE SPECS.*TR
TL*THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING BETWEEN 55-70 MPH, A DELAY OCCURS WHEN THE CONTACT TURNS THE STEERING WHEEL. THE STEERING DOES NOT RESPOND NORMALLY AND THE VEHICLE WOULD DRIFT WHILE DRIVING FORWARD. HE FOUND A RECALL ON THE INTERNET, BUT HIS VEHICLE WAS NOT INCLUDED. THE CONTACT STATED THAT IT WAS DANGEROUS DRIVING THE VEHICLE DUE TO THE STEERING. THE CURRENT MILEAGE WAS 6,090 AND FAILURE MILEAGE WAS 1,500.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Volkswagen CC → · Every CC year → · How the figures are calculated →